The best way when asking the guest for a review on TripAdvisor. Hotel Marketing Course.

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  • เผยแพร่เมื่อ 21 ส.ค. 2024
  • A very affordable online hotel course from Europe hotel school shorturl.at/jkwM6
    1. People are more likely to leave you a review if you make it easy for them.
    Make it easier for guests to ask for a review by adding direct links to your website and personalizing your message. Although you don't need every guest to write a review, asking them to do so can help boost your ranking on TripAdvisor.
    2. Ask guests for feedback while the memory is fresh.
    Feedback requests allow guests to leave reviews immediately following their return. After booking, send a thank you message to the people who gave you their positive feedback. Reiterate how much you value their feedback.
    3. Include a guide for what type of information you’d like guests to say to share.
    A detailed review is easier to write with helpful prompts. These include questions like "What was the most memorable part of your experience?" or "How did the booking process go?" These allow guests to share their thoughts on the experience and provide detailed answers. Having open-ended questions helps guests connect with you and reinforce positive memories.

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