Do NOT Buy This Water Filtration System
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- เผยแพร่เมื่อ 30 ก.ย. 2024
- Do NOT Buy This Water Filtration System
Are you considering buying the Flowtech Plumbers Choice Water Filtration System? Well, DON'T! We've got the lowdown on why the Halo 5 is a much better choice when looking at installing a whole home water filtration system. What is a water filtration system? In simplest terms, it takes all of the harmful chemicals out of the water that you drink and shower with. If you're a plumber it is important to test your customer's water quality and giving them the option of installing a whole-house water filter. In this video, I show you how to install the Halo 5 water filter and WHY I got rid of the trash Plumbers Choice Water Filtration System unit at my house. Customer service is a BIG deal in the plumbing industry, stand behind your product and treat your customers RIGHT every time.
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Thanks for watching! I'm Roger Wakefield, The Expert Plumber, and welcome to my channel. On this channel, it's ALL about plumbing. We play games, we experiment, and we have FUN here, talking and learning about all things plumbing!
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Love to see a company taking up for their staff.
Do not buy the HALO-5. I have one and looking to replace it. There are so many lawsuits now that outline that product doesn't work and is breaking down and making your water worse. I wonder if Roger was paid by Halo Water Systems
@@JohnSmith-zc5oxI’d like to see something to back this up. Iv not seen anything regarding halo water systems
OMG. I thought this was going to be your typical review or instructional video. Timely, considering I'm in a market for a whole house filtration system. But geez, by the end I realized we were invited to watch a business sent off over the literal cliff. What I needed was a brand Roger would recommend. I think I'm going with Halo now.
Installed several halo 5 I always call back after 3 months and I’ve had nothing but good feedback
Sounds like you had a installer issue, got a new unit and wanted money for your time spent on that job from flow tech, got denied and cried about it ( why should they pay you for it? ). IVE INSTALLED BOTH UNITS, and dealt with both customer services, never had issues with either.
I have also watched you for years and Im amazed you would make a video acting like that, and bash another company, grow up.
Full grown man acting like a child is sad.
The reason it looks the same and fits so well is because it's the exact same valve. It's called a clack valve. It's a good valve. It's built in the United States. It's been around for a very long time. I think about 35 years we used to sell them at my company. A bunch of companies, including Halo by the valve and then build a proprietary circuit board for them so that they look different. But it really comes down to is the materials inside. Most importantly, what kind of carbon are they using for filtration, coconut shell, bone shaw, charcoal carbon? Really important from a longevity standpoint as well as an effectiveness standpoint. Also important to consider if there's kdf in the system or any other sort of oxidation media to help with contaminants the carbon misses.
They're using activated and centaur carbon, a scale reducing media, and filter ag. I hate these mixed bed systems because they have to be replaced more frequently. Same as the old mixed bed softeners. I want to know what problems he was having with that other system and if it was supposed to be Up flow or down flow. No directional arrows were shown and since they're likely the exact same multi-stage system I can't imagine what happened. Carbon dust is the biggest problem I've had with them.
I install water softeners with salt tanks it's a brand called Marlo it looks just like that with the two valves in the back. It's interesting to me that you're by pass is in the yard we usually install them right behind the unit. Marlo also lets you set the time it regens and it will let you set how many days or gallons used. The standard is every 14 days or after 1200 gallons of use. I use clear primer for the most part but some counties require that you use purple to pass inspection.
Even more amazing is that the red valves are a bypass. He didn't need one or the other.
It’s a clack valve
The color of primer I use depends upon the installation. If I were installing a sprinkler manifold it would be purple. Anything in a home that is visible i like to make it pretty and clear works for me. You can always tell when it has been primed using the purple.
Heck, you can normally tell by looking at ME when I use purple primer 😂
@@TotallyNotRedneckYall I resemble that remark sometimes…
@@TotallyNotRedneckYall purple hands, fingernails, clothes, tools. it never fails, but the important stuff stays clean of it. 🤣
"Say something nice about the guy"....
"He left....."
That’s great!!! I may use it in the future…
Really not a useful video, doesn't give any objective reason for the complaints. It's basically two right-wing bigots got upset at each other. oh well
I checked my hometown's own water quality. Turns out, they got about 13 total contaminants with 11 exceeding the recommended guidelines of the EWG. Their water is sourced from groundwater, so it's a good thing I got a Zero Water filter of my own for drinking.
Mines got about the same, one being 7x chloroform, and 250x arsenic. I don’t have a filter YET
@@KDlGG Need to get whole house as your skin will absorb the toxins. FYI
Need to get whole house as your skin will absorb the toxins. FYI
@@boywonderrr71 oh I know, I do have one now. When I made the comment I just found out about the quality
If you put the filter head into backwash, pull the plug, turn off water, then disconnect your unions it relieves some of the pressure in the tank and makes less of a mess.
Good idea 👍🏼
Pretty interesting setup, so your water filter regens into a storm drain? Why doesn’t the filter regen based on how many gallons flowed through it since the last regen
Sounds Like David Johnson Is a total blibbot Definition of a blibbot is ten pounds of crap in a 5 pound bag.. Although I may have mis interpreted what you were attempting to convey. Maybe not.
Great video...hope David Johnson watches it.
Me too…👀
So you're replacing a clack ws1... with a clack ws1..
Allowed is a different word than recommended. Not disagreeing with you, but unfortunately the utility providers are within the law because the laws are super outdated to newer standards
I figured this was your house based on what was in the garage! Looked like a plumber's garage to me!
The Halo is a great water treatment system. It is not on the other hand. A water softener. One of their sales reps approached our company many years ago and sold us these really nice whole home water treatments softeners. So we sold them and got a lot of very angry customers. Where I live. the water hardness is between 13-50 grains of hardness depending on the city. customers were getting white powder covering their showers and non of their hard water problems were being fixed. If you want great drinking water and not showering in chemicals. The Halo is great. Specially if paired with an actual water softener.
They do actually have a water softener too. Worth checking out.
The best product in the world is only as good as the companies customer service.
As far as I can tell, you didn't actually explain what is wrong with Flowtech.
Their customer service..
why didn't you add a pressure regulator before the filter system? over 75 psi damages those valves and they get stuck with the drain open
Should bypass, force through cycle to depressurize then disconnect.
In South Dakota, Purple is not mandated by code, and so nobody uses it. We all think Purple'd joints look like crap. Unpurple primer is expensive, so nobody uses that either. Just sits on the shelves
But you said you liked yours?
They only filter I stand by for past 20 years and probably the next 20 years are made by 3m. And if your customer can’t afford a stainless steel all weather filtration plant you can even buy a 3m filter that you just throw in a cheap 10” can.
First!🎉
I think I was…
I Love Halo 5 let’s promote water quality awareness!
I’ve installed many of these and even one H2Zero I like to install a hose bib and ball valve on the outlet for first install to flush out for at least 45 minutes while doing the first couple regens before letting water into the home.
What do you pay for them? Can't find a quote on the unit anywhere
@@timadams9447 lol same. I’m searching unit for my wife and Halo 5 pop up. But website doesn’t have a price so I’m checking TH-cam for reviews
Well, you didn't explain what was wrong with the Flow-tech. Just that David Johnson was not kissing your ass. So you reccomend replacing a $1,200 tank because the owner of the company got frustrated with you? Are you passing this cost on to your customers? What were you doing wrong? You never explained why did the original filter did not filter. I think it's you.
I get the impression that Roger doesn't like Flowtech anymore. I may be wrong.
Was it something I said? 🤣
I had a company stop replacing a water pump for my indoor water fall that had a 25 year warranty. I had to replace it what it seemed every year or so, the propeller would seize. They told me it was because my water was to hard and causing the issue. but yet nothing in their warranty said anything about pretesting your water, that water hardness affects the pump, etc. Great 25 year warranty with loophole that doesnt exist to save themselves money
So the product is good but the person ain’t?
Flowtech... YOU DONE FUCKED UP NOW!
I already love your content but using clips from CodyKo and Noel took it beyond over the top for me, epic!
Dang my water has 69x the limit of chloroform 439x the limit of trihalomethanes and a bunch other over the safe limits. Not really all that surprising considering we have had boil notices a couple different times in the past few years...
It's not the legal limit, it's the limit set by EWG, which is almost nonsensical and sensational to provoke shock and scare.
@@kylekirby6424 Yea I figured that. It does sound crazy when you hear 400x+ the safe limit.
Ever do video on gas pehp. BTUs, stuff like that? Love to see you lay or hang some pehp. Btw, I’m into this kind of petty. We’re plumbers , not magicians .
always make sure the inlet and outlet are on the correct side. I have seen plenty where inlet and outlet are reversed from one another!
Nothing ruins your day like plumbing one reversed and having some of the filter media get out into water lines and clog faucets, solenoids, fill valves, aerators. there's always some filter media that escapes the first few cycles from factory assembly, usually it's minimal and only out the drain during initial backwash, except when plumbed backwards 🤣
Really curious to know what the problem was… because all you said is you were troubleshooting it . i work on similar valves. They are super easy to work on and dont seem to have problems… has to be a factory defect
As to the primer and glue question, it’s a local code to use colored primer and glue. I’d imagine just so the moronic inspector doesn’t have to look so hard
Too bad these products are not available to the public, and only sold to “authorized” dealers, adding a significant cost to the end user and out of touch to the diy-er.
Dude it's the exact same valve. Clack valves had stayed the same pretty much forever every company just changes the board a little bit to add more or less buttons. You installed a mixed bed carbon/ scale reduction system which won't soften water, will only work a few years before the media needs to be replaced. Because it's mixed bed the carbon and the scale reducing media will have to be changed together independently of whether or not one is still good. I am interested in figuring out what your problem with that other system was. You said it was bad customer service which I get. I'm just wondering what the actual problem was with the system because they're pretty much the exact same thing.
I'm trying to find a good whole house filtration system that filters out containments, fluoride, chlorine and PSFAS or whatever they are called, micro plastics/forever chemicals. What do you recommend that isn't going to cost me an insane amount of money? Thank you in advance.
It's just a chrome cover. It does nothing for the system or warranty. Just for the look. Waste of money on the cover
It’s more than just a cover, it’s a completely different brand…
Yes I know. It's a different media filter inside. But the chrome is really adding $150+ to the cost
But try to keep that Control head unit. It looks like same brand.. Keep as a back up. Clack ws1
The chrome does look better though, I have to say 😎
Roger, I use purple primer so I can see it. I’m contacting HALO to see about upgrading my whole house system.
David Johnson shaking his head right now "Na na naa...I messed up bad...should've treated all my customers with respect" 😢
Anyone using AquaOx?
Thank your for the website to look at the water contaminants
My arsenic is 1552x the EWG health guideline
My company quit using those for similar reasons and some other things
I would love to hear your story…
Thank you for not completely side stepping on speaking out on the owners actions. The whole "If you can't say anything nice don't say anything." doesn't fly when doing a review.
@@privateaccount9835 I said it was a good system… The customer service just isn’t there at all…
Are you not worried about water hardness? This must be a carbon filter which removes a whole lot, just doesn't soften water
Halo has a water softener but if you don't need it no reason to put one on
Check back after 6-12month n. See how u like it then
On the Halo5?
Totally don’t agree with your direct attacks on Mr. Johnson. I’ve been a liceased plumber for 30 years and have been installing flow tech product for 10 plus years have the equipment at my home and never had problems with my installation of flow tech equipment. Mr Wakefield I recommend getting back to what you know “plumbing” and stop being a lacky for the supply house.
Hello John. When a crappy product is represented by someone as sorry as David Johnson and he doesn’t stand behind his product, plumbers and customers need to know.
He walked in my office, and while I was shooting a video he treated my office manager in a completely unacceptable way.
If his product was good and he stood behind it, there wouldn’t be a problem.
And with 44 years in plumbing and customer service, I know exactly what I’m talking about.
Definitely not a good plumbers choice…
I use purple primer and clear glue. I have thought about trying the blue glue. Im not a pro just a homeowner. And thats how you show a company. You dont be flamboyant about it. You do it in a discrete way.
the blue sets very fast, do not try it on anything over 1-1/2" and then if your not fast it will skin over and you'll have bad joints. I have used it on 4" pvc before, talk about a nightmare, although it can be done with two people and very fast work. use it outdoors only, because you'll have primer and glue flung everywhere to get it assembled fast enough.
@@throttlebottle5906 no true blue for me then lol. i did condensate drains last night with regular otey and i thought it was a night mare.
-Why are you calling a water softener a water filter? I don't understand. I'm only 4 minutes in, so you may answer that question. I don't know.- edit: My whole thread is mostly nonsense and I'm leaving it up incase anyone else has the same questions.
Also EWG is very much sensationalism. Their guidelines are not the legal limit. Like, yeah they are significantly more strict than the legal guidelines, but to a fault. It seems like they want to scare people when there's really no sense. What's odd is they didn't even list the amount of lead in our water, which there is an abundance of. More than is allowed for infants (which is more than zero.)
-Also, your water softener isn't going to get rid of those contaminants. A water softener will only remove magnesium and calcium.-
Ohhkaay. I just did my research. I have never seen a whole home activated carbon filter. That's wild. Very interesting. Still won't remove nearly as much as a reverse osmosis, but better than a water softener xD.
I have my own water. my filter system is two omnifilters running in parallel.
Why do Americans just accept substandard potable water...
I gave this video a thumbs down. Like grandma said, if you don’t have nice things to say, keep it shut. 😂
Halo and Sterling filtration systems are amazing.
I love the halo system, I haven’t tried sterling. Which one do you have?
WHAT are you re-generating... water softener. Most homes don't need it, but do need a sediment and carbon filter system
Roger! We met at VidSummit. I'm in North Dallas and looking at getting a water filtration system myself and was looking at SpringWell. Would love to chat and connect!
Message me on LinkedIn...
I F***reakin love this. Thank you Roger! Customer service is everything.
I’m not scared to use purple primer. If you understand the process and have integrity you won’t make a mess either way.
The ewg website doesn't work
www.ewg.org
How are you going to check out vendors going forward, before an issue?
That’s a great question…
My purple joints look amazing but there is no code in Texas that says your primer has to be purple. Plumbers tell helpers to do that I believe thinking the inspector will see purple primer and green tag it even though the glue they use which is 100 times more important is clear because they are to cheap to by grey or blue glue or any medium body glue. Btw I will debate anyone who tries to tell me its not glue it’s solvent cement. If it’s solvent cement bonding material at the molecular level then you must not know what a molecule is.
We either flush it out at the shop before the install , or put another shut off and boiler drain to flush it without any getting in the house
I use Blue Monster pvc glue. 1 step solution that already has primer in it
that reminds me, i got to redo my filter system, its about 30yrs old now, our iron is awful here. its still filtering the iron out tho
I'm sensing some hostility.
What gave you that impression? 😅
Shouldn't hose bibs be isolated or installed upstream of a water softner?
When possible yes, but not all houses are plumbed that way.
Plus, it’s not a softener.
Can you do an update showing how these are performing since the video?
Me and all my homies buy Halo now.
How do y’all like it?
Ive never seen a house with that bypass setup...makes so much sense...I'm thinking about acquiring my first house soon...I'm always interested in finding little things like that to include when I have to repair or replace different systems or things...I've been around construction for a good while and I see brand new houses with horrible windows and doors... either barely any or horrible quality insulation ETC...and I'm like wow this will be a nightmare in 10 years and it's going to cost a fortune to heat and cool with a discount scratch and dent unit from 3 years ago that was poor quality back then lol. I'm one of those people that think it's worth spending extra money on things that count. High efficiency heat and a/c, high efficiency water heaters, insulation, windows, doors, electrical, plumbing, roof, fixtures, flooring and yes sheetrock...don't put the awful 1/2 inch stuff in...your wife hangs two pictures in one spot and it's falling apart...also tape seal spray foam caulk everything you would be surprised how bad alot of house's are...I want to build a house that I can keep for many years and even if I move out 15 years later I'll feel good about the house I'm selling to some young couple as their first home...if we all helped others that deserve help we would all be much better off as a species...if someone works hard help them...if they are lazy and slimy snakes in the grass get out your lawn mower and cut the grass on the lowest setting...they make bush hogs for larger enemies I mean difficult areas...
Hmmmm. Bro, PEX for the drain. PEX. No grease on the O rings? Back to work in the office. I was a Rookie once too. It's OK 🤣
It's just a Clack backwash valve with 5 kinds of media in it. I can have my shop make those any way you want. KDF, Activated Carbon, Coconut Carbon, Activated Aluminum, Manganese Dioxide, and so on.
PS. The red valves are a bypass.
Thank you this is going to be a gift to me and my body clean water 💧🚰🛀🏾🚿
we all deserve clean water 😂
I work for a company that is probably David Johnson’s biggest customer, what was the actual issue with the FlowTech? Or was it just customer service?
Hi Roger,
How's the system doing? Is it maintenance free? I have a watts and I am needing to get rid of it.
Still going great! Love the Halo brand
so why is flow tech a bad product?
Strictly a product that the owner doesn’t stand behind…
@Roger Wakefield we've never installed the softeners. However, we do install the frequency device, and they seem to be great. The rep is also pretty responsive his name is Josh.
Wtf!! Cutaway lol
Saw the Nitrox cylinder, are you a diver?
I do dive, yes
Savage 😂
Great video Roger !, I would like to know what problems you had with flo tech, besides their customer service, thanks 😊
I didn’t really have any problems with it, but their customer service was terrible and the owner treated my staff poorly. I don’t support brands with those values
@@RogerWakefield Thanks 😊 🙏
@@privateaccount9835 the way David Johnson treated my office staff and our customer is why I did this video. I had to pay for everything to fix that. To take care of our customer. If a company won’t stand behind their product, people need to know. He is the owner of the company and he treats people like trash. That’s not right…
@@RogerWakefield Hmmm something fishy here. Could "Private Account" be a shill for David Johnson? Or David Johnson himself? One bad customer service experience is plenty when the customer service is coming from the owner.
@@RogerWakefieldu probably wanted a spiff to promote it and u didn’t get now ur crying hahaha , flow tech is awesome and customers love it!!
What about water filtering systems for well water. The local plumbing company wants to sell me this water softening system that I have to add salt minerals to, but I need to remove minerals from my water. I have a high amount of iron in my water along with calcium and other minerals that clog up my aerators in my faucets.
Salt softener system mostly takes care of calcium and magnesium, the iron will eventually stop the resin up. They sell a bunch of different Iron filters that will go in before the softener though, I'd recommend getting one to extend the life of the softener.
I’m looking at a system right now….
It would be good to get your water tested by a state approved compliance lab since you are on a well. An approved compliance lab will test your water with a GS/MS machine that will give you a report that is the gold standard in the water filtration industry. It is highly accurate and precise. That way you have an idea of the water you are dealing with. Contact a water quality specialist.
What is a high amount of iron? Do you see staining in sinks? A softener can remove up to 3ppm of iron. And 3ppm of iron will cause staining. Above 3ppm and you will need some additional equipment for effective removal and be aware it can get expensive to remove iron.
So how much water wasted for each regen ?
You make the valid point that ALL systems have a fiber tank but some have a pretty stainless cover. Nearly all of the heads operate nearly identical so there is not all that much difference between brands. You never address the reasons that caused bad performance. Was it improper media in the tank or too low a back-flush rate that did not clean the tank or what was the root of the failure ?
Clear primer and grey glue and Sch 80 PVC never sch 40 unless it's existing.
you should put in backwash then close the valves so it drains first. had you done that there would not be that spray. Ands you need a clack wrench . Where is the air gap on that drain line? It should be in backwash when you fill the tank with water ....
Who makes the best stainless steel 20 gallon pressure tank Roger ??? Thanks
I just got a estimate for a halo ck10 water softener + h20 water treatment conditioner $7,500+ does that sound about right to you Roger?
It’s going to be different all around the country. That price sounds very good.
If the flow tech was a good product (as you said in the comments) except for their customer support why did you call it a piece of crap and throw it off the roof?
BOUGHT THE KIND 3000 UV HOME FILTRATION SYSTEM,SWEEMS GOOD IN THE 4 MO I OWN IT.
I was thinking you gonna shoot it
I use clear primer
Can you pair that with a water softener? Any softener brands steer clear of (other than big box store brands)?
I'm associated with a facility that was originally equipped with a Culligan water softener. every time it needed serviced the nearest tech was 100 miles further away. we now get our service through a family company relatively nearby - and they happen to carry Kinetico products.
Yes you can
Most big box brands are made by either Ecowater or Hague. Ecowater is the largest manufacturer of domestic ion exchange systems. This would include Whirlpool, Kenmore, North Star - what you get with these is a lower spec Ecowater softener that is perfectly fine. Ecowater branded softeners are sold by dealers and have all the bells and whistles. Stay far away from junk brands like Fleck. I've never heard of either of these brands in the video, but they appear to be marketed by plumbers. Which explains a lot. If you have a water quality problem best to contact a water quality specialist instead.
I had one installed that looks to be same size with the same inlet/outlet type valves. The brand is Springwell. Had good online reviews but haven't done an extensive test on the water. Hopefully a professional here can tell me they are a good brand
Literally…..😂😂
im getting ready to but i new whole home system glad i seen this vid. i didnt even think of customer service or other issues like that
I thought this was a diabetus commercial
why do you think that?
purple primer
EWG is a private advocacy corp. All the information is compiled from local muni water systems CCRs or Consumer confidence reports. Also called a water quality report. Far and away better to just google "your town's name water quality report" - it will usually be the first hit, and then contact the water department if you have questions.
Thank You!!!🎉
I just had a Flow-Tech Max water descaler installed in my home to replace a failed water softener. I really hope I didn't just make a mistake. It was recommended by my plumber.
I’ve installed a few and haven’t had any issues. But in my experience Halo is top of the line in home water treatment. This coming from a plumber who also was in municipal water treatment and distribution for 7 years
For over 50 years, right or wrong.
On pressure lines I used purple then clear.
Purple to start the pvc softening so that the clear glue makes a stronger connection but i would not apply street pressure until that glue connection has set for 18-24 hours. Old school.