I am so glad I found this video. I had a recent shopper who was initially very nice, but when he delivered my order he told me that he had to take some items off of my order because maybe I didn't have enough money on my card. I knew my card was fine so it annoyed me, but I couldn't figure out why it happened. I've been an instacart shopper for years and never experienced this. Thanks for shedding light on the situation.
I had my first incident like that not too long ago and I was so embarrassed the customer had asked for an extra package of chicken but for some reason on my Instacart, I couldn’t add that they wanted two packs of chicken, every time I tried to add it as a new item it kept saying item already added 🤦🏾♀️so I just increased the poundage, which made it a lot more than what it was supposed to be so yeah, I was on the phone with customer support for like 20 minutes trying to get that order to go through😅. Thankfully the customer’s home wasn’t too far away and they were extremely patient and understanding and ended up increasing my tip for the trouble.
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I am so glad I found this video. I had a recent shopper who was initially very nice, but when he delivered my order he told me that he had to take some items off of my order because maybe I didn't have enough money on my card. I knew my card was fine so it annoyed me, but I couldn't figure out why it happened. I've been an instacart shopper for years and never experienced this. Thanks for shedding light on the situation.
You are so welcome. I’m glad you found this video helpful.
The Instacart most knowledgeable person ❤❤❤. I hope they’re watching.
yes many people find my videos very helpful with lots of great info. Thank you for always supporting.
Stay tuned for my next video 😉
I had my first incident like that not too long ago and I was so embarrassed the customer had asked for an extra package of chicken but for some reason on my Instacart, I couldn’t add that they wanted two packs of chicken, every time I tried to add it as a new item it kept saying item already added 🤦🏾♀️so I just increased the poundage, which made it a lot more than what it was supposed to be so yeah, I was on the phone with customer support for like 20 minutes trying to get that order to go through😅. Thankfully the customer’s home wasn’t too far away and they were extremely patient and understanding and ended up increasing my tip for the trouble.
I’ve noticed that happens alot with the chicken lol . I’m glad you were able to get it resolved .
Great video girl! So much helpful info
There’s another reason for declining cards for tax exemptions after a few shops
Oh thanks for that info
A whole 8 minutes. I just needed to know how to resolve this.
I wanted to show all the possibilities as to why it would say that. Were you able to resolve it?