How To Deal With DIFFICULT Patients in Dentistry
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- เผยแพร่เมื่อ 12 ก.ค. 2024
- This video gives tips, tricks, and strategies on how to handle difficult dental patients - and it's intended for dental professionals/dental providers. If you are a dental patient and you are worried that you are a difficult patient because you are anxious and/or nervous at the dentist - don’t worry you are not “difficult” you are fine and we are on your team, we’re rooting for you and I actually have a whole video all about how to overcome dental anxiety: • How To Overcome Dental...
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Camera: Panasonic LUMIX GH5
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Sound: Rode GO
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**This video does not provide medical advice and is intended for informational purposes only. Always seek the advice of your dentist or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have heard or seen on social media.**
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You’re so patient, I can’t handle someone being rude for no reason. I just give them the same vibe as they give me. Like if you don’t wanna be here then don’t come, I don’t need that unnecessary stress in my life.
ok i want to be a dental hygienist but i'm just afraid to get made fun of because i have a disability and people have called me an ''R'' word before
You're such a kind and humble person, because of you I get ready to consult the dentist for my plaque
So many great tips! I’m an expanded functions assistant right now and I usually make it a point to explain every step of what I’m doing as I’m doing it. Also just offering simple gestures of kindness. I had a fairly rude new patient who was very difficult while getting her full-mouth x-rays, she was very irritated at how many images I had to take. An alarm went off on her phone and she said it was her reminder to take her medicine. I offered her some water to take her medicine so that she wouldn’t need to wait until after her appointment and she completely changed her attitude after that. She even said “oh well that was really nice of you”. Weird how something so simple and basic could change her attitude towards us.
Alot of the time anger is really anxiousness
I love how you said that some people have different fears put yourself in thier shoes. Not to judge. That makes you a good assistant.
Man, you are an angel. I was much nicer when I was younger. But these days, I don’t like around anyone who tries to feast off of my energy. Likewise, whenever I’m going to get service of any kind, I go the extra mile and just try to shrug off minor annoyances.
Well, I’m just hoping people like you get nice vacations whenever you want them so you can continue being as super as you are. People like me appreciate you. 👍🏻
I have always been nervous of the dentist my sister always used to come into the examination room with me because I was so nervous. I'm 21 now I do a little bit better now because i had braces when I was 17 and I always say to myself it's never going to be as uncomfortable as when they used to tighten the wires every time I went.
Is it weird I can’t stop staring at your amazing teeth? Helpful vids. Thank you
How I wish I lived in America so you could be my dental hygienist! 🤣🙌
America is not really that great lol
@@freemelly15 What do u mean by that? I love USA
I get so much anxiety just watching ur videos is rough but I am trying to watch and hope to relax
When I assisted, there were quite a few of these patients where I worked.
I was a “difficult patient” a few weeks ago while I was at my appointment for a root canal. I was so scared and anxious. When the Dr put the needle in the back of my mouth I pushed his hand out 🤦🏽♀️ I felt so had afterwards. The needle wasn’t as bad as I had reacted, I was being a big baby. Not a proud moment for me, I’m 30 😢 lol
no worries! seriously kudos for keeping your appointment and getting through it! wishing you continued dental care!
Omg. I always fear that ill come across as rude when I ask too many questions, or if i question the necessity of a procedure.
I hope all dentists understand that some of us patients dont know much about our teeth and what goes on in our mouths.
As someone with permanent vision problems and mild tinnitus in my left ear, im always afraid that ill get ANOTHER chronic issue. This has left me extremely paranoid about my health.
Unfortunately, even taking medicine with potential serious rare side-effects that will help me feel better, freaks me out.
Or doing anything that will improve my health, like getting cavities filled.
And since dentistry is a bit on the invasive side, I always fear something wrong might happen. Like an accidental movement from the dentist that may cause them to chip or damage my healthy teeth while working on a cavity. Or maybe my tongue movement might cause the dentists hand to slip.
Or the dentist accidently working on the wrong tooth.
Or anything else that might go wrong and cause me permanent damage.
Also, my mom had a dentist that offered her a procedure that my mom agreed to do, but what they didnt mention to her was that they would have to shave down one of her healthy tooth.
Something like that would freak.me.out.
The thing is that i wouldnt even get mad at the dentist.
I just would get EXTREMELY depressed.
And i haaaaate that feeling. My health really gets to me.
Im glad you all are understanding of the dental fears some of us have, but sometimes i fear that ill get a dentist who will take things personally because at the end of the day, dentists/hygenists are people. And, well, people come in all different shapes and personalities.
I understand you. What happened to your mom happened to me too ToT
Loved the video 💕💕💕💕💕💕💕but ....was secretly hoping you would have more re-enactments like in past videos ....They are hilarious
lol thank you so much!!!! hopefully soon :) I'm making a list of new scenarios ;)
"We are 'rooting for you'.." lololol
Lol
truth tho!!!
Can you do a video around veneers/lumineers surrounding what to know and if they damage your teeth in the long run?
Hi: Is it okay to floss soon after eating? Will flossing disrupt the re-mineralization process like brushing without waiting 30 + minutes after eating?
Have you ever disliked an office you worked in? I’m a new hygienist and I don’t know whether it’s my office - or the career path itself and I can’t even target WHY but I don’t enjoy being a hygienist 😞
I’m currently a student, i graduate in a few months and I wanted to know what are something’s you don’t like when you go to work? Like what annoys you? Just a question so i know how to approach working in an office
@@abenaadubea279 it’s gotten a lot easier throughout the last few months since I’ve written this! It is very nerve wracking at first being a new grad because you’re by yourself essentially with a patient, but you learn really fast and will find your own pace / ways of explaining things and connecting with patients. I feel like for me there were people I’d work with who it felt like were micromanaging me but in the long run I think they were just trying to help. Now that I’ve been there a few months it’s mostly disappeared and I’m more comfortable. You will probably have times at first that you feel nervous and unconfident but the best advice given to me was fake it til you make it. The patient will never know you were unconfident if you can fake it.
@@hannahjacobson6603 Thank you for the advice!
Every time a patient tells me how much they are afraid of and hate the dentist, I ask them "then why are you afraid of and hate your toothbrush?"
I know I’m a difficult patient. I have a sensitive gag reflex and I get extremely anxious. I’m on medication for anxiety now, but I’m still choosing to go to a sedation dentist. May as well make it easier for all of us!
you are not at all difficult. we are happy to help anyone who is anxious and/or a gagger -- those things you totally can't control! we are on your team and want to make you comfortable!!! sending positive vibes your way!
Great video! I had my hygiene cleaning yesterday and there was a lot of blood and pain in my gums XD I was thinking throughout the process that I'm gonna floss all the time from now on and I flossed today for the first time in ages and it was fairly easy and quick because I had my cleaning yesterday :) Quick question when flossing do you floss both teeth on each side of the gum or just one tooth? Thank you
thank you for watching! great question! yes - you should floss both sides on each tooth by hugging the floss against the tooth. here is my flossing technique video: th-cam.com/video/PDFHQKVIJpo/w-d-xo.html
@@TeethTalk thank you I'll make sure to watch and use it in my flossing routine
Just want to jump in and thank you for not blaming your hygienist for the pain! When our gums are inflamed cleanings can be uncomfortable.
Love that you're so motivated to floss now! The more you do it the easier it becomes. :)
i have a new dental hygienst named Melanie she's so nice fun and she never once gave up on me my former dental hygienist did
Dental assistant here. I work full time with a pediatric dentist and every now and then we get difficult parents. Most of the time we explain what their children are there for and after some time the parents feel reassured. We're able to help their kids and everything is normal but every now and then we get parents that are just plain rude (it's their way or no way) even though the doctor has explained everything to them. It's times like these that inside voice me is like, "F this I'm going to get the manager" The Dr. I work with already knows my serious face do when I leave the room so does she 🤣🤣. I enjoy my career let me clarify this, but I'm also about respect so I'd rather get the manager and keep my job than the other way around period
Hi, love the channel. I have major dental anxiety and I am getting some crowns in a couple of weeks. I decided to have IV sedation due to my paralyzing fear. Do you have any advice for me? Of course I have major needle phobia too ha.
hi friend! so happy to hear that you're caring for you teeth! here is my anxiety video - I hope this helps: th-cam.com/video/AzE0d5bjqTY/w-d-xo.html
wishing you the best and continued dental health!
Great content as always !!!
May I ask what's your favorite tooth paste?! I was told most of them have sugar in it.
Appreciate your help !!! 🙏😍👍
ADA approved toothpastes will not have sugar in them. Here is the list of products with the ADA seal of acceptance - hope this helps: www.ada.org/en/science-research/ada-seal-of-acceptance/ada-seal-shopping-list
@@TeethTalk
Thank you so much for your help, do you recommend the ultrasound device for removal of tartar that we can use it at home for in-between dental cleaning appointments?!
Oh boy, today I had so many difficult patients 😩😩
I never had any problems going to the dentist in my life, I actually even enjoyed them. Recently I had to get some fillings and I know where people get the fear from lol
For me it's not how it feels its the claustrophobic aspect ugh lol and feeling scared to swallow
God bless you all, God loves you All, and hope you all have an amazing day
Where is the new studio!?
it's cominggggggg!!!!!!!!! ;) ;) ;)
Liked number 2, stand back asses the situation. Kinda like rationality I spose :)
What do you think of TheraBreath mouthwash?
can u do a video on how to deal with a rude dental hygienst please whitney
im terrified of needles, I just got 2 extractions and every time I got a needle I started shaking uncontrollably :( the dentists were really nice though and I felt ok after all the needles
Love you whitney
Where do y'all look when y'all visit the dentist?. I feel awkward keeping my eyes open😂
You remind me a little of Shelley Duvall.
Can you please make a video on how to avoid cavity ... my cavity is started bout year ago but still hurts my pulp ... i brush twice a day but still i want more protection please 😢😢😢
Im no expert, but im pretty sure the only solution is to go get that cavity taken out before it cracks your tooth and you end up loosing the tooth or you end up getting some bad infection.
Go to ur dentist now.
Hi! I'm currently a dental assistant student, but have you tried using a fluoride toothpaste? Toothpaste containing flouride will help avoid cavities because it has minerals that will strengthen your tooth and prevent bacteria from growing, therefore causing decay. You may also use a flouridated mouth rinse to flush out the bacteria as well as remineralizing the teeth. Flossing and brushing your teeth in between meals will also limit the growth of bacteria growing. If you can't, drinking water with flouride minerals will also help clean it out as well. These are some suggestions that may help you avoid it, but if sensitivity continues to persist, I suggest seeing your dentist! They will most likely place a filling to prevent sensitivity and decay; and possibly a root canal treatment. Hope this helps! :)
Are you from Minnesota or maybe Wisconsin ?
Illinois ;)
What does hygienist eat for lunch at the dentist? ☺☺
My trick is to kill them with kindness. The more rude they are they nicer I act. I’ve had a few rude patients that apologized to me after their appointments for being a different patient. It can be a lot sometimes but it works for me.
One time my brother and I went to the dentist and he said he he did brush his teeth and got mad at the dentist 😂
Smh 😑 its the opposite my dentist is so rude she ignores me and no talking to me at all she has favourite clients 😬😵
Please know all the excess PPE increases the anxiety in some people. We can no longer see the person. Providers have become nothing more than walking haz mat suits.
gums r leaving my teeth what I can do for it. ??
Just had a difficult or special patient today lol
I’m nervous but not rude
You look like the actress from The Shining
What state do you live in?
When I was little my dentist would wrap me up like a burrito in what I now know is a papoose board cause I was a difficult patient. It traumatized me for years.
OMG NOOO I didn’t have that happen to me but I was held down by all the ladies working in the old office I went to and was yelled at so I am traumatized also
@@jadewu111 plus they would lock my head in this device so I couldn’t move it and would strap my head down too. Very scary. Plus my mouth was locked wide open most of the time with that “pillow” thing for your teeth.
@@retrotoon7946 ahhh I had that “pillow” thing before I have gotten a problem now in the recent years idk why I close my mouth subconsciously and I got the doctor annoyed so he requested it half way cleaning told his assistant to go get it and used it on me
@@retrotoon7946 that’s awful am glad that never happened to me but being held down is just as bad
@@retrotoon7946 that’s insane. I’ve also had a lot of dental trauma from my childhood, but probably not as dramatic. My dentist when I was little was not very kid friendly or gentle. The shot always hurt and afterwards, it seemed like my entire mouth was numb except for the tooth he was working on. I was crying from pain, but he kept going. At that point, I wasn’t motivated to brush my teeth every day because of the trauma that I had, so you can imagine how many cavities I needed filled.
Now, i go to a much better dentist and my trauma is still there, but I’m getting better about it. I’ve actually found that the “pillow” for the teeth is actually helpful, bc it lets me relax my jaw a bit more and keeps me from having a gag reflex. But of course, it’s also because I chose to have that used, it wasn’t forced. If my old dentist would’ve used that, I would freaked.
By the way, a good dentist can totally change your view on things and help get rid of your fear, so it’s worth it to look for one.
How
I’m getting a root canal April 16th I’m very scared I’ve been watching videos, and they say that the tooth may crack and you need a crown places after, I’m scared
Hii!
Don't worry and don't be scared, I got 3 root canals 😬 and I was scared too but it didn't really hurt and crowns are necessary after root canal
Hope this helps ❤️
@@vrushtivaghasia3255 It did thank you very much 😊
We are scared because it hurts! ✌️😳😩
aw ugh! it should not hurt! if you ever experience discomfort - let the dental provider know so they can accommodate you and make you comfortable! hope this helps.
I have severe dental anxiety
Hey teeth talk girl does your dentist sell lollipops and candy?🍬🍬🍬🍬🍭
So preety😊
Yeah beautiful most big problem.
How to handle difficult people in life.
Have you tried Weedborn CBD yet?
oh god i went to dentists other day i have to have local anethesa for my cleaning because im s extremly enstive to the cleaning didnt go well i screamed my lungs out when they were trying to give me the local anesthesia and it happens everytime
Yeah how about we don’t restrain our patients
I got an idea if they give you a hard time say, " u do know I can accidentally damage your gums right??" Or , " if u don't stop you will know PAIN!!!!" How about " guess who is about to perform a root canal on your healthy teeth that don't even need one."