ฝัง
- เผยแพร่เมื่อ 16 มิ.ย. 2021
- Run out of Adobe Creative cloud space? This video shows you how to virtually empty your #adobe #creative cloud #storage quickly and easily so that you have more free space for new projects.
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Enlightening! Thank you. The folks at Adobe are seriously shady for not making this known.
I agree completely and I say that as a shareholder.
THANK YOU! This video was a life saver. I could not figure out why it was still showing i had used storage. I was about to just get the 1TB upgrade. Super shady of Adobe. A good tip too, if you use LR Mobile, turn off AUTO IMPORT in your setting. it will take EVERY photo from you phone, yes all of them, and sync it with the cloud.
Thank You Mike! Way better than Adobe help center!!! Thanks a million! Took me a few hours for nothing until YT search brought your video along. Same as others , closing my thoughts of going over 1T, avoid it thanks to your tutorial.I assume that will be other ways to lead us on getting more space than make our life difficult on finding easy solutions.
The least that I could do is adding myself to the 10.6K subscribers!!! Brilliant!
Cheers
Thank you, we have always had this trouble. and this was quick rather than finding it ourself. Good of you to to share your experience.
Awesome lesson, carefully explained. Thank you kindly.
Thanks men! this information was helpful so much!
SUCH A NECESSARY VIDEO. Thank you!
Sooooo helpful!!!! Liked, commented, and subcribed for your awesome and useful content
Thankyou! You just saved me DAYS of deleting!
This was so useful! Thank You!
Thank you for this video. I was so frustrated this morning trying to figure out how to delete my cloud storage.
Thanks you. Now I have a lot more room for an upcoming project.
Thank you! It's annoying that Adobe makes it so cryptic to delete files. Ugggh.
Truly appreciate you, This is GOAT Level stuff
Shift was the key 🤣🤔 tnx for the tip great video!
I guess I’m not the only one 😁
Thanks a lot BRO, it's of great help !!!
You're welcome!
Very helpful, and you are right, subscription services are like HOTEL CALIFORNIA....
Super helpful .. Thank you
Very much appreciated!
life saver... thank you very much :)
Thank you SO much!
Thank you, thank you, thank you.
Thanks, I work for a college and we get Adobe cc for free (enterprise account). I have two profiles, personal and school. For some reason, I can only access the personal side to delete files. They are both my accounts with all personal files and projects but I still can’t access the 100gb that are on the school side to purge it. I have signed out and when I sign back in I see the two profiles but no matter which I chose it takes me to the personal. Any idea?
Thank you!
thank you good sir!!!
you are my salvation! ty soooo much!
Thank you sir!
Hi Mike, thank you so much you're awesome when I select the item I still cannot find where to click delete button can you help me with this I sure would appreciate the helping hand Thanks
Thanks a lot.
Wow!! This was helpful thanks so much!!
THANK YOU
Thanks you save me $10 every month
Thank You!
I created folders and move files from recent, but they still appear at recent. Will they duplicate the content and take up more storage space?
Thanks so much :)
Thank you
THANK you thank you, so so much 😂
Thanks man
Thanks for the tip! This makes me want to turn away from Adobe products but Lightroom is just too good.
Thanks
Hello friend, If I want to download all my documents to make a backup, how can I do it? (download them all).
Life saver !
Hall of fame hero!
Hi Mike, i followed your explanations too a T , my storage is maxed out at 20.9 GB on a 20GB plan, but i have nothing to delete, no deleted files in cloud, synced files , or mobile which i don't use , i have no idea where the files have gone as i have deleted many hundreds of RAW files :(
Same here, deleted folder is empty, nothing to select and storage usage is 103%
Check all other directories. Including cache files.
I have showing usage of 15.9 meg of my 20 meg account. Nothing shows up to delete. I can't find a friggin thing. I've emptied my trash can deleted everything I can find and still have a ton of files showing somewhere. I'm not a fan of adobe at all.
Great did that and still full. love the cloud '_'
How much space does Adobe claim you are using on the bottom left side after you get to the cloud part online?
I have almost full, but when I click on Delete, it says you have no deleted items. But the 18.7 GB says is used. What do you recommend?
Lightroom has photos is usually the cause of this. All photos in Lightroom take up space too.
Ugh. I just paid for extra storage today bc I couldn’t figure this out. If I manually delete the photos in my LR mobile app, the photos still exist in iPhoto and iCloud as well, correct? I don’t need my iPhone photos syncing to adobe cloud and hogging up storage space bc I use LrC for processing files on my desktop taken from my actual camera, not my phone. Guess I’ll be canceling that TB upgrade!
If it is in your photo library, it will be in iCloud thus in iPhoto.
Removed the unnecessary photos from my Lr library and it freed up so much space on my phone now. Cancelled the 1 TB storage plan. From now on I’ll only sync select photos from iPhoto. Thanks so much for this video, it helped so much!
Hi Mike, this video is very informative and I like your step-by-step process b/c it's very clear. However, I went to my Adobe Cloud assets account. I don't have any deleted files. Thou I'm over my limit, therefore, I'm unable to add any images. Any other suggestions you may have? Thank you! Maria
It just means you have to actually delete first. My instructions are for after you delete. Some common areas that you may forget typically include if you use the Lightroom CC (vs classic). All those files sync and take up your cloud space.
@@MikeMu I deleted 2,000 photos out of my light room, then did peramantely deleted similar to you, and still same problem 19.8gb out of 20...
mine is still doing this as well! Maybe I'll check LR to see that is stored there.
Hello! I followed the directions you suggested and after I permanently deleted the files and the DELETED files i completely empty, it is still showing that I have 105 GB used. Any tips on that?
Lightroom is usually what people miss. If you use it that’s where you need to delete.
do you have more adobe creative cloud videos? or recommend any that are out there?
Hello Mike .... Hope you are doing alright.
Bro:) It's very informative video .... thanks toomuch. My cloud storage 20 GB is full now, but i don't know how to delete the files while there is no more deleted files. I want to empty my cloud storage, kindly help me. Your help will be highly appreciated.
Did you check all the other categories? (Cloud documents, Published, Synced Files, and Mobile creations?)
So I dont have this issue... Nothing in my deleted folder but I cant find what folders are syncing with my lightroom. I need to remove these. How can we do that?
Open up Lightroom (not classic). Everything you see in your library is syncing. Everything.
@@MikeMu thanks for video Mike. Don't like how Adobe is handling this.. So if one use the Lightroom (not Classic), then there is no way to turn of sync to the cloud? So every time you upload photos to Lightroom then you are using up cloud space? If "yes" then I really don't like it! Should be a way to do handle all the photos locally, or at least choose what photos you want to synch to the cloud...
@@L_E_A Yes, that's right. Lightroom works in the 'cloud' on their servers. So, it synchs the photos onto Adobe servers, which then takes up space. The only way around not taking up space, is to use Lightroom Classic right now.
@@MikeMu thanks for info Mike. Don't like this solution from Adobe. Hope they can make a better solution or that other editing software can provide a better solution, like Blackmagic have done with Davinci vs Premiere
I have 12.5gB of 20 used up, and went through all the steps here just to check out the process. I only had eight or nine images that could be deleted, and once I did that I never gained any meaningful storage back. What is it that is taking up 12.5gB of cloud storage? I use Apple devices and iCloud as well as Google Photos. I'm just wondering what it is that Adobe is backing up to the cloud and how I clean that up? As for the "shadiness" of making it difficult to figure out how to delete stuff, I notice that Adobe sure made the "Upgrade your storage" button very prominent.
I use PS Express on my mobile, I bet that must be where my 12.5gB is being used up. Now I have to find a way to purge that.
@@JJJJ-gl2uf PS Express, Lightroom all use your cloud storage. (Lightroom Classic is local). But yes, you have to clear those out too. Check the files, libraries, published, share with you on the left. Also from the desktop app.
The problem I got is I got full cloud either, but it's taken by lightroom photos, what I want to do photos wouldn't be synced, but still, stay on lightroom, the only way I can free up the creative cloud is by deleting on lightroom, which I don't want to, pressing pause sync doesn't help... Any ideas?
Obvious one is to pay for more storage. That’s how they built this out.
Thanks for this... So dumb they removed that function. It is clear why they did it. Shady.
For me it says I’ve got no items to delete anywhere and it says I’m only half way up on my storage, but on Lightroom it still says I’m full storage
You have to delete stuff in lightroom. That's where most of the people who commented the same as you found out their stuff is. Anything you have in lightroom takes up space... (not lightroom classic, lightroom).
Ha I wish. I tried this but then got this pop up "cannot delete .... because someone has restored them". I think NOT. Are they getting ever shadier or am I doing something wrong?
Hey Vivan, I'm sorry I have not experienced this myself or I'd find a way to fix this. I'm sure this is absolutely vexing. I have an issue with Dropbox that does the same thing. I delete it, and it comes back ... always.
Can anyone help me out? I go to my flies and click on deleted but there's noting in the deleted tab and its saying I'm still using up 123gb of the 100 I have.
Do you use Lightroom? If so, you need to delete more files from Lightroom. (Not classic).
Dude I have 120GB of cloud storage and a 2tb hard drive and it still says insufficient disk space???
I have nothing in my deleted files. I don't know where else to check but still full cloud storage
Delete what you don't need first - what you don't delete won't show up in the recycle/deleted files. Check your Lightroom, most people forget that they sync their images to lightroom.
It shows I'm still using 14.5 GB of storage after deleting storage and confirming I have no synchronized files. Is there a way I can free up that space? Thank you for this video :)
Check lightroom.
Thanks for responding@@MikeMu It looks like there was a bit of a lag in showing my storage. I just had to be patient.
My “deleted” file had nothing in it. Is there something I’m missing?
You may need to actually delete stuff first. Then it will show up in deleted. Trick is to remove everything you don't need. Including cache files, download fonts, old projects...
🐐
Now how to do this in mobile?
Permanently deleted the “deleted files” and I have no synced files …still says insufficient space :/
You must delete more. Use Lightroom? That processing happens on Adobe cloud.
@@MikeMu found that out right after posting that comment, deleting some unused Lightroom files now…thanks!
Liberation!
Adobe says my icloud is full, I followed your tips, my 'delete' says that it's empty. I can't find anything.
It means you actually have to delete things. Ie if you use Lightroom, all your images take up space. (Yup!). My instructions are basically how to empty your trash bin, but you need to toss it in there first.
Figured it out, Lightroom is full. Thank you! 😊
@@lifeinmyemptynest :)
my folder is empty but still shows the cloud is full
Do you use Lightroom? Photos there count.
@@MikeMu yes i deleted from lightroom classic desktop and on the creative cloud it shows its full still
This practise is shared amongst cloud storage services. Saving duplicate files but "hiding them for you" nobody wants to see the same video twice... but still storing it using cloud storage then offering no tools to manage these files. or offer terrible solutions...
my files arent showing up
Please elaborate. Where are you at in the video that files are not showing?
@@MikeMu I figured it out it was the cache files that had all the memory I was trying to get rid of
I have no large files in Creative cloud. I deleted all but a few of my small files (a few Mb max), emptied trash and CC went from 93.7GB to 93.6GB. I came here hoping there was another step. Adobe is total 💩.
You either missed a step or you use Lightroom. Got to delete your Lightroom files. Of course if you deleted them, something else is syncing them back up to Adobe.