Northern treat wheelchair users as superfluous

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  • เผยแพร่เมื่อ 22 ม.ค. 2018
  • I demonstrate the problems in my wheelchair planning, booking and carrying out a journey on Northern. Travelling from Leeds to Hebden Bridge return, I demonstrate being booked to a station that doesn't have step free access, the train disabled toilet being out of order, being forgotten about so nobody brings a ramp, the taxi not turning up / being late / getting lost / not fitting a seat belt / not being tall enough / leaking, the station from which I was to get assistance being unstaffed and in total darkness, and train information systems being out of order.
    Such is travelling as a wheelchair user on Northern's services.

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