Replacing Touch Screen in a Cadillac SRX
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- เผยแพร่เมื่อ 9 ก.พ. 2025
- Best Step by Step how to Guide to Removing and Replacing the damaged Cue Screen in a 2016 Cadillac SRX
Amazon Touch Screen Replacement
amzn.to/3IpGqci
#cadillac
#cuescreen
#touchscreen
#diy
Nov 29,2023. I looked at a lot of videos and this guy is by far the best. He knows how to cover all the steps in depth.
Thanks for saving me a ton of money.
I’m glad I was able to help. It’s such a great feeling when you see the screen come on.
Thank You so much Greg! Thanks to your detailed instructions. My removal repair and installation went off without a hitch. What a satisfying sense of an accomplishment when I saw that CUE animation flash on my screen for the first time. YOU ARE THE MAN!!!
I know that feeling. Great job man. Thanks for the feedback.
I am a single woman who has to be resourceful when it come to spending money. This home repair saved me a lot of money and taught me that I can if I have to! Thank you for the step-by-step. It works!
@@SharpeRedwine thanks so much for the feedback. I’m glad I was able to help.
THANK YOU! My mom’s original screen was dried up, so she couldn’t change her A/C from floor only, the radio station, or the navigation. I ordered the new screen from Amazon, followed your video, and everything is like new! Very detailed, easy to follow vid. Viewing other comments, you’ve been a blessing. There’s treasure stored for you 😇
@@blacktroop Thank you for your kindness. I’m overwhelmed that I was able to help so many people.
@@GregRocheleau You’re welcome‼️
Are they 10mm screws on the console trim?
@@x.adam1 I believe it was 7mm
I watched many vidieos before I started this project. This was the most defined and clearest instruction and pictures of any I studied. Thank you, it made the step by step project manageable.
I’m glad I was able to help.
Thank you so much for making this. Cadillac should pay you. This is such a common failure for Cadillac's it seems it was a huge engineering oversight for them to not consider low quality parts requiring regular cumbersome maintenance. Thanks Mr. Rocheleau for making it possible for everyone outside the dealerships! I've heard people pay $700-$2000 to get this replaced. THANK YOU!!!
I also got sticker shock on the replacement. This is the second screen replacement for me. The first time under warranty. I’m glad I was able to help someone else. Thank you for the kind words and positive feedback.
Thank you for being very thorough on explaining step by step.
Also, great editing!!!
Thank you John. Your awesome feedback is appreciated.
Thank you for the video. I replaced my wife's screen yesterday. Only had the 2 black screws left over and 2 of the machine bolts. Good to have extras. It means that I was even more efficient than the engineers. All works and looks great. Sincere thanks.
@@x.adam1 you didn’t do it right if you don’t have left over screws. Lol
Thank You So Much, I changed my screen with ease because of your video
I’m glad I was able to help. Thank you for the feedback.
Worked like a charm! Many thanks.
I used to do a lot of car stereos, and in later years worked for NASA. To say this an absolutely ridiculous, self-eating watermelon of a design, is a massive understatement! Classic engineering overthink.
Regardless, my girlfriend is ecstatic that her car is fixed for a grand total of $52 dollars and not the $900 the dealership quoted. So you did me a solid, brother. Thanks!
My wife feels the same way. So glad I could help.
I have just replaced cue screen in my 2016 six… I could not have done this without your video…thank you so much
Nice to hear my friend. Nice job.
😂9@@GregRocheleau
Im gonna watch your video tomorrow to fix my screen your way and explaination is the best by far
According to the many comments and feedback I received. It seems this video helped a lot of people and saved everyone a lot of money. Take your time and you will get this.
Thank you! Fixed my friend's 2016 SRX. Dealer already charged him $300 to "diagnose" before he mentioned it to me (and dealer quoted him another $1500 to fix) Found out it was a common issue on the SRX that the digitizer goes bad.
Not sure if the Cue digitizer is worth the extra money, but that's the one I bought. I like they include the two tools, didn't bother to watch their videos or read the instructions, just used your video. Everything is pretty straight forward. I would say have a magnetized #1 phillip screwdriver is helpful. The two screws on each side of the center console trim was a pain in the butt for me, but you seem to have no issue with it, I was using a 7mm socket with a spinner handle, plus an open end wrench and ratchet wrench, end up dropping one screw down between the plastics. Anyways, my friend is happy everything is working. Now I have to work on my 2014 Camry which also has the same issue. Seems like there's a lot of digitizer failures from those years.
I understand the dealership frustration. They wanted to charge me to diagnose before they would tell me if they would warranty this known problem. With a little skill and TH-cam you can save yourself some money.
I'm glad I was able to help you. Thanks for the feedback.
Yours is BY FAR THE BEST VIDEO out there for replacing this thing! Trust me..I've watched them ALL..THANK YOU!!!
@@loyann011 Thank you so much. I’m glad I was able to help you
Thanks for your detailed presentation. My screen came with instructions and some pictures, but there is nothing like a detail visual as this video. For those of you thinking about it, go for it. Follow the steps and you will be successful.
@@josemlopez2262 Thanks for your feedback. I really appreciate it.
Thank you so much for the incredible video. Without you I don’t think I would’ve got her done.
Good job Kevin, nice to hear this.
Amazing dude, you are my hero! I just performed this work this morning and so appreciate your detailed instructions on this job. If I could donate i would. Good work!
Your amazing feedback is thanks enough. Glad I was able to help.
Thanks for the thread designation. I never needed to know that!!!
Ok too much information
I'm so glad that I found your video on TH-cam can you help me fix my own touch screen you did a great job at explaining how to do it
Excellent video. Just finished with the replacement on my wifes 2014 SRX and your video was very helpful. Thanks
Thanks for the feedback
I found using a 4 inch spackle knife made the reinstallation of the trim pieces simple and easy as IMO the trim was probably installed before the seats making it easy to insert the trim @@GregRocheleau
@@michaeldwyer4994 thanks for sharing Michael
Fantastic Fantastic,Fantastic step by step video. worked like a charm. thank you.
Awesome to hear. Thanks for the feedback.
Ty! I've done car/ airplane comm systems before. But Cadillac specific, that was great 😊 saved hundreds of dollars
Thanks for your feedback Everett.
This guy was absolutely awesome and talented, step by step, he can be an Instructor if he wanted. Great job well done
Thank you Bruce, I’m glad I was able to help you.
OMG!!! Thank you sooooo much! I was able to replace the screen with your easy to follow steps. It took me awhile, however your guidance made this achievable! You saved me over $1000!!!
Awesome to hear. Great job my friend.
Awesome video. I changed the Cue screen on my sisters Cadillac and your video was very detailed and made the job so easy.
@@butchdavenport8051 thanks so much for your feedback
Thanks for taking time to put together such a comprehensive video.
Thanks for a concise, helpful video that helped me replace the screen in a 2014 SRX! 😊The only tricky part I encountered was getting all the little alignment pins on the new screen into their respective holes so the screen would seat fully. An extra set of hands came in, well, handy. During disassembly, instead of using bowls for the screws, I punched them into a piece of cardboard with notes about stage of disassembly.
@@marshallartz3194 I like your idea for the screws. I’m glad my video was helpful. Thanks for your feedback.
Thanks brother man! You saved me a ton of time, worked out PERFECT! Happy New Year!
@@stevenfults6086 Happy New Year to you as well. I’m glad I was able to help.
Excellent video! Straight forward and to the point with instructions very clear, got mine done in about 30 mins total, thank you!!!
Thanks for the feedback.
Thanks for showing me how to do my touch screen on my 2015 SRX
Thank you for posting this video and covering all the details step by step .It was really easy to install the screen by watching you .Definitely you know how to describe the job understandable for the most people 👍👍👍
Thanks so much for the positive feedback. I really appreciate it. Great job on your part.
This video was amazing i have a SRX 2015 and everything is fine but your hard work and help ate a true blessing❤
@@hatsnroses12 thanks so much for your kind feedback
Wow great explanation….. thanks so much for sharing this video!!!
Thanks for the great feedback
Awesome video! I followed your video step by step and was able to change out my touchscreen. Thank You!!
Great to hear. Thanks for the feedback.
THANK YOU very much. This video really helped a lot.
I'm happy I was able to help.
Thanks man had to watch it a couple times thanks
I hope this helps you.
You’re awesome Greg!!!!
Just did mine under 2 hrs. Hardest part is connecting the new screen ribbon cable with the card slot. However after getting it just right. The video tells you everything. You saved me at least 900 dollars. You’re a good person for doing this and having so much detail in your video
Which brand did you buy? I don’t want to purchase a different brand than what you bought, thanks
What is the brand that you used. I tried touching ur link but it didn’t show what it was. I was sent to order again
@@shannonpederson7165 sorry I deleted the link.
I bought it from Amazon. It was around 50 dollars. Kixfwpy New CUE Touch Screen Display Replacement for Cadillac 2013-2017 ATS CTS ELR ESCALADE SRX XTS Gel-free Replaces Screen. I hope this helps.
Fantastic information, thanks!
Thanks for sharing! I have a 2013 and just preparing for needed repairs before they happen. This looks like a usage dependent failure based on mileage? How many miles on the SRX before the needed replacement? Thanks again for the excellent video!
I currently have around 80 000 Kms and this is the second replacement. The first was covered under warranty. Cadillac would not commit to replacing a second time without me paying the dealer to diagnose the problem. I hope this video can help others.
Thank you! Great video
Just bought my car yesterday. The check engine light came on today and we realize the touchscreen will break if you press it as hard as you need to and half the time it doesn't work. Needless to say, this video really helped me and took a big weight off my mind. Can you guess what the check engine light was for?
@@SkyVet17 Glad this video helped. I would recommend plugging in a code reader, once you know the code you can google how to resolve it. Sometimes it could be something simple like a fuel cap or it may allow you to reset if the problem no longer exists.
Evap valve🙏😊
My 2015 is only responding in certain places, can’t delete previous owners phones out so I hope me putting in this new screen works
@@damiensmith8415 Sounds like a new touch screen should work for you.
Hey Greg I just replaced my screen following your great step by step video, I don’t think I missed any steps by when I plugged it back into the car my new screen didn’t turn on. You have any suggestions to try or relook at any of the steps I might have not done right?
@@dlo1448 So sorry to hear, that is disheartening. There is only 2 things, either there is an electrical connection not completely connected or the new screen is faulty. As you know, there is not an easy way to check everything again.
@@GregRocheleauthanks for the quick response, I’m wondering if I touched that ribbon connection by accident would cause this?
@dlo1448 maybe the ribbon connection isn't completely inserted before snapping it in place.
Can you give some instruction how to replace the sunroof shades in the 2015 cadillac srx please 🙏
@@kingmanno7975 I will look into it. Thanks for the suggestion.
Anyone has the amazon link to tthis product
Kixfwpy New CUE Touch Screen Display Replacement for Cadillac 2013-2017 ATS CTS ELR ESCALADE SRX XTS Gel-free Replaces Screens + Free Tools
awesome instructions thankyou so much
BTW.. Thanks a lot, you saved me a lot of money👍🙏
So satisfying to complete this project.
Thankkkkkkk you I just finish fix the screen out my wife suv you and it works perfect now
@@kingmanno7975 What a great feeling that is. Thanks for sharing.
Youre awesome dude@GregRocheleau
I had the touch screen out, but I now need to reset a theft message when I reinstalled it. How do I reset the Theft screen message ?
Sounds like you have a secondary issue. I hope you can resolve this.
Thanks so much!!
Importent to note is to remove the plastic cover from the glass before closing.
Thanks for sharing.
Amazing video, you are the man.
Great video- I think Im going to try it!😬 Deep breath, patience and lots of white bowls for screws.
Once you get in there you will be fine. Good luck.
Question. Had my screen replaced but no Ac isn't cooling. It was cooling before
I would check to make sure the wiring harness is fastened together properly.
Thank you, good help ❤
These the same steps for a 2014 ATS?
I have never done an ATS, I imagine it would be similar.
Wow it totally worked!
What a great feeling.
Thank u!
My screen lit up but still don’t work. What did I do wrong?
Seems like a connection problem. Probably the ribbon connection.
@@GregRocheleau I’m pretty sure that’s what happened. I kept fiddling with it and it ended up tearing. Might but another and try again.
@@skipjones3267 Sorry my friend
Also, what was the price, give or take?
I bought it from Amazon. It was around 50 dollars. Kixfwpy New CUE Touch Screen Display Replacement for Cadillac 2013-2017 ATS CTS ELR ESCALADE SRX XTS Gel-free Replaces Screen. I hope this helps.
Amazon link? Part name? Brand ?
I bought it from Amazon. It was around 50 dollars. Kixfwpy New CUE Touch Screen Display Replacement for Cadillac 2013-2017 ATS CTS ELR ESCALADE SRX XTS Gel-free Replaces Screen. I hope this helps.
Thank you very much it f^€kin did help so much 💯
Mine started blinking when I put it back in not sure what happened has anyone experienced that?
I hope you were able to troubleshoot and find the problem.
Weeeee I have a 2014 XTS I want to replace my screen 📺 but I’m afraid 😱 is there anyone close to my area of RR NC I can’t afford the dealership fee 😢
I hope you can find someone to help you.
The stealer ship tried to charge me over $1,000! Thank you!
Can somebody please do my 2014 SRX
Sorry. I hope you find someone to help.
With ease 🤣 man these engineer's really don't think shit through from a mechanic perspective. Alllllll that to replace the screen SMH. But thanks for the detailed video.
thank
10:15 how did you open the compartment door? you skipped a critical part of the tutorial
@@nedflanders5629 I just pulled it open. Without power it will open manually. You are right I should have shown that on video.
Lol. Got a few cracks in it….. that’s translation for someone got pissed and punched that mf lol
You gotta try something if it doesn’t work. Lol
Si vives en florida para llevarte mi carro que ya tengo el touch para q me lo cambies,vivo en miami y mi ingles es litle,espero no sea gratis claro.mi nombre es Edgar
Sorry, I live in Canada. Too far for me to drive. The best I can do is my video. Good luck Edgar.
Thanks for sharing! I have a 2013 and just preparing for needed repairs before they happen. This looks like a usage dependent failure based on mileage? How many miles on the SRX before the needed replacement? Thanks again for the excellent video!
Mine started blinking when I put it back in not sure what happened has anyone experienced that?
Sounds like a poor connection somewhere.