Hello.I noticed,that You used solution in 1 liter of water and used twice steam boiler on beginning to refill the boiler ,so there was no solution left in the tank to fill up coffee boiler.You refiled tank with clean water and started with coffee boiler procedure.So I assuming you just filled coffee boiler with water without any solution left to descale coffee boiler.Also pause between refiling steam boiler and emptying was just a minute.Is it enough time for descaling solution to do the job>?Thanks
Hello, thank you for reaching out. We invite you to forward your technical request to our Customer Care dept sending an email to care.foryou@lelit.com. Remember to attach a photo fo your product data label and a copy of your purchase invoice. We remain at your disposal. Thank you, LELIT Team
You don't run any of the descaling liquid through the grouphead? Isn't that usually standard procedure in descaling most machines? Was that part just left out?
Hello, thank you for your comment. Please note that the video was made only for technician as the descaling of LELIT Elizabeth is not quite easy. We confirm that the procedure indicated in the video is correct, however if your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to check the machine in order to determine the right moment for a descaling. Please also note that in case the procedure is not executed in the correct way, can cause the corrosion of some part inside the machine, therefore we recommend you to get this procedure executed by your reseller / by a specialized technician . Thank you, LELIT Team
To avoid splashing when using the hot water function, lelit elizabeth generally mixes water from the steam boiler with water from the coffee boiler. I think for that reason enough descaling fluid also reaches the (smaller) coffee boiler only by using the hot water function.
Hi Lelit- Team, here ist my Question: Which components can it attack apart from the seals? Solenoid valves inside are not made of copper/brass and you should not decalcify two different metals together in one run but rather use suitable water, then decalcify as seldom as necessary and then have the parts removed and decalcify externally? Or is continuous descaling carried out by a technician still okay. What would contradict the information about the different metals or what is the reason why it is still okay despite the different metals as explained above? best wishes Wides
Hello, we invite you to send an email to care@lelit.com attaching a photo of your product data label. Our Customer Care will be more than happy to give you technical details. Thank you, LELIT Team
Hello, thank you for your question. To give you a correct answer we would need to know the exact water profile that you are using with the machine. The backflushing is an important procedure to ensure a quality extraction. For more details this regards, please contact your direct reseller or send an email to our care@lelit.com Thank you! LELIT team
Why does this need to be completed by an Lelit technician? All you are doing is adding a descaling solution to the tank and flushing it through the system, there is nothing complicated about it! And shouldn't you leave the descaling solution in the system for a few hours to actually let it work. Surly flushing it straight through isn't removing any built up scale? What version of elizabeth was this performed on was it the latest v3 model? If not is the process the same for the v3 model? Lastly does the machine highlight when a descale is needed? Thanks.
Hello, the procedure is the same also for Elizabeth V3. Please note that the machine doesn't have the feature to indicate when it's necessary to execute the descaling procedure. The frequency of the procedure depends also on the water profile used with the machine, on the coffee shots and on how you maintain the machine. If your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to inspect the machine in order to determine the right moment for a descaling. Furthermore, if the procedure it's not executed in the correct way, this can cause the corrosion of some parts inside the machine. This is why we recommend to have this procedure done by the reseller / specialized technician. Thank you, LELIT Team
@@LELIT_Official thank you for your response. I live in a hard water area so that worries me. My current sage machine which I'm looking to now upgrade seems to have had no issues with the water type in my area. I don't want to fork out a thousand pound for it to fail after 2 years.
@@Mark-sr4cr Hello Mark, the water profile is important for the coffee machines and influences the result in the cup. But with the right mainteinance you shouldn't face any particular issue. We suggest this procedure to preserve the machine longer, but of course the descaling needs to be done after a while, the most important part is the ordinary maintainance and the correct replacement of the water softener. Thank you, LELIT Team
@@LELIT_Official Hi Lelit- Team, here ist my Question: Which components can it attack apart from the seals? Solenoid valves inside are not made of copper/brass and you should not decalcify two different metals together in one run but rather use suitable water, then decalcify as seldom as necessary and then have the parts removed and decalcify externally? Or is continuous descaling carried out by a technician still okay. What would contradict the information about the different metals or what is the reason why it is still okay despite the different metals as explained above? best wishes Wides
Hi Team, is it correct that there is no time for (for example 30 minutes) in this procedure for the descaling solution to do its work? So actually you are just rinsing the machine with the descaling solution. Correct?
Hello Dennis, please forward all technical questions to our Customer Care dept by sending an email to care.foryou@lelit.com. They'll be happy to support you. We remain at your disposal. Thank you, LELIT Team
Hello, thank you for your comment. We inform you that there is no video of this kind for LELIT Giulietta. For maintenance procedures you need to refer to your reseller or in any case to the technician who installed your machine. We remain at your disposal. Thank you, LELIT Team
Hallo!) Is it necessary to remove all the water from both boilers for transportation with airplane? I'm asking because it is rather complicated to remove water from coffee boiler, should use some tools and may be it is normal practice to leave a bit of water inside?
Hi Vladimir, thank you for your message. We invite you to forward your request to care.foryou@lelit.com: our Customer Care will provide all useful information. We remain at your disposal. Thank you, LELIT Team
Hello Marcin, for the cleaning of the steam wand we recommend you to use the specific LELIT product PLA9203 following the instructions supplied in the packaging of this product. Thank you, LELIT Team
Is amidosulfonic acid more suitable for copper or a mixture of citric acid/amidosulfonic acid ? Do you have any experience with Calcinet? What is in your opinion, copper / brass boiler is the most gentle descaling for reuse in the machine for the preparation of coffee ? Which descalers can you use is recommended for the descaling of the disassembled components boilers, feed pipes, heat exchangers, if necessary. Brass connections of the solenoid valves and, if necessary, brass connections of the solenoid valves. also the chrome-plated brewing group? Is it better and more gentle to first use a descaler with a mixture of citric acid and amidosulfonic acid use só to use about 15/15% proportionally in the undiluted product or to use a scale dissolver with mainly amidusulfonic acid such as calcinet ?? In your opinion, what should I / the technician do best with the usual household portafilter machines Bezzera, ECM, Rocket, etc. benefit from the removed parts to be descaled?
Hello, we kindly ask you to send an email to care@lelit.com attaching a photo of your product data label. Our Customer Care will be ready to support you in the best way possible. We remain at your disposal. Thank you, LELIT Team
Hello, thank you for your comment. Please note that the video was made only for technician as the descaling of LELIT Elizabeth is not quite easy. We confirm that the procedure indicated in the video is correct, however if your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to check the machine in order to determine the right moment for a descaling. Please also note that in case the procedure is not executed in the correct way, can cause the corrosion of some part inside the machine, therefore we recommend you to get this procedure executed by your reseller / by a specialized technician . Thank you, LELIT Team
Hello, no, normally this should not damage the unit but limescale deposits may affect some of the internal components like the solenoid valve or the OPV. The best thing to do is to empty the machine properly and when you get back, start the machine, check the functions and before using it again, run a descaling cycle, as shown in our video on TH-cam. For further details, you can also contact your reseller. Take care! LELIT Team
Hello, we don't have a specific video for this model. For more details, please write an e-mail to care@lelit.com and attach the picture of the data label applied on the back of your coffee machine. Thank you! LELIT team
Hello, please note that the descaling of a machine like Elizabeth is not quite easy and needs to be done using the specific products and following the correct procedure, just like in this video. Please note that the procedure and these product indicated in this video have been confirmed for Elizabeth's system. We didn't made any other test in our LAB for different cleaning products. If your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to check the machine in order to determine the right moment for a descaling. Furthermore if the procedure it's not execute in the correct way, can cause the corrosion of some part inside the machine, therefore we recommend you to get execute this procedure by the reseller / by a specialized technician . Thank you, LELIT Team
@@LELIT_Official Which components can it attack apart from the seals? Solenoid valves inside are not made of copper/brass and you should not decalcify two different metals together in one run but rather use suitable water, then decalcify as seldom as necessary and then have the parts removed and decalcify externally? Or is continuous descaling carried out by a technician still okay. What would contradict the information about the different metals or what is the reason why it is still okay despite the different metals as explained above?
Hello, the descaling procedure should be performed annually but it depends a lot on the water used for the machine and/or the water filtering system. The descaling normally requires the intervention of a specialized technician, please contact your direct reseller for more details this regards. Take care, LELIT Team
In my manual for this machine, it's written that you should never put any descaler in the water tank. I didn't and my machine went out of order, I brought it to the dealer while it was under warranty and they charged me for replacing some valve + for descaling. However, it's not written in the manual that I should bring it for the service annually. I always used a filter and replaced it regularly. It's nonsense! Such an easy operation could save me few hundred francs and more than a month of parting with my coffee machine. Why not including this easy process to the manual like other manufacturers do??
Hello Pavel, thank you for your message! The descaling of a machine like Elizabeth is not quite easy and needs to be done using specific products and following the correct procedure, just like in this video. The today's version of the manual suggests to have the machine checked by your direct reseller in order to determine the right moment for a descaling, because today we know that it depends a lot on the water profile used for the machine and the way the machine is maitained periodically. We thank you for your suggestion, we will take it into consideration for the next manual revision. Best regards and Happy Holdays! LELIT Team
@@LELIT_Official Can you elaborate on what part of that procedure is "not quite easy"? I watched the whole video and didn't find anything that's harder than with any espresso machine of other manufacturers. Manufacturers who are okay with letting the customer do the process themselve.
@@Alestrix76 Hello, thank you for reaching out. Please note that this video was made for specialized technician. As indicated in the user manual supplied with the product the state of the machine needs to be previously checked by your reseller/specialized technician and the descaling operation must be done by a specialized technician to avoid ruining the internal components of the machine. Thank you so much. We remain at your disposal, LELIT Team
Hello.I noticed,that You used solution in 1 liter of water and used twice steam boiler on beginning to refill the boiler ,so there was no solution left in the tank to fill up coffee boiler.You refiled tank with clean water and started with coffee boiler procedure.So I assuming you just filled coffee boiler with water without any solution left to descale coffee boiler.Also pause between refiling steam boiler and emptying was just a minute.Is it enough time for descaling solution to do the job>?Thanks
Hello, thank you for reaching out. We invite you to forward your technical request to our Customer Care dept sending an email to care.foryou@lelit.com. Remember to attach a photo fo your product data label and a copy of your purchase invoice. We remain at your disposal. Thank you, LELIT Team
You don't run any of the descaling liquid through the grouphead? Isn't that usually standard procedure in descaling most machines? Was that part just left out?
Hello, thank you for your comment. Please note that the video was made only for technician as the descaling of LELIT Elizabeth is not quite easy. We confirm that the procedure indicated in the video is correct, however if your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to check the machine in order to determine the right moment for a descaling. Please also note that in case the procedure is not executed in the correct way, can cause the corrosion of some part inside the machine, therefore we recommend you to get this procedure executed by your reseller / by a specialized technician . Thank you, LELIT Team
To avoid splashing when using the hot water function, lelit elizabeth generally mixes water from the steam boiler with water from the coffee boiler. I think for that reason enough descaling fluid also reaches the (smaller) coffee boiler only by using the hot water function.
Hi Lelit- Team, here ist my Question: Which components can it attack apart from the seals? Solenoid valves inside are not made of copper/brass and you should not decalcify two different metals together in one run but rather use suitable water, then decalcify as seldom as necessary and then have the parts removed and decalcify externally? Or is continuous descaling carried out by a technician still okay. What would contradict the information about the different metals or what is the reason why it is still okay despite the different metals as explained above? best wishes Wides
Hello, we invite you to send an email to care@lelit.com attaching a photo of your product data label. Our Customer Care will be more than happy to give you technical details. Thank you, LELIT Team
Hi , I'm using external water softener (DVA).
1. Do I need to descale annually?
2. What other type of maintenance is needed for the machine and when ?
Hello, thank you for your question. To give you a correct answer we would need to know the exact water profile that you are using with the machine. The backflushing is an important procedure to ensure a quality extraction. For more details this regards, please contact your direct reseller or send an email to our care@lelit.com Thank you! LELIT team
Why does this need to be completed by an Lelit technician? All you are doing is adding a descaling solution to the tank and flushing it through the system, there is nothing complicated about it! And shouldn't you leave the descaling solution in the system for a few hours to actually let it work. Surly flushing it straight through isn't removing any built up scale? What version of elizabeth was this performed on was it the latest v3 model? If not is the process the same for the v3 model? Lastly does the machine highlight when a descale is needed?
Thanks.
Hello, the procedure is the same also for Elizabeth V3. Please note that the machine doesn't have the feature to indicate when it's necessary to execute the descaling procedure. The frequency of the procedure depends also on the water profile used with the machine, on the coffee shots and on how you maintain the machine. If your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to inspect the machine in order to determine the right moment for a descaling. Furthermore, if the procedure it's not executed in the correct way, this can cause the corrosion of some parts inside the machine. This is why we recommend to have this procedure done by the reseller / specialized technician. Thank you, LELIT Team
@@LELIT_Official thank you for your response. I live in a hard water area so that worries me. My current sage machine which I'm looking to now upgrade seems to have had no issues with the water type in my area. I don't want to fork out a thousand pound for it to fail after 2 years.
@@Mark-sr4cr Hello Mark, the water profile is important for the coffee machines and influences the result in the cup. But with the right mainteinance you shouldn't face any particular issue. We suggest this procedure to preserve the machine longer, but of course the descaling needs to be done after a while, the most important part is the ordinary maintainance and the correct replacement of the water softener. Thank you, LELIT Team
@@LELIT_Official thanks guys that's good to no 👍
@@LELIT_Official Hi Lelit- Team, here ist my Question: Which components can it attack apart from the seals? Solenoid valves inside are not made of copper/brass and you should not decalcify two different metals together in one run but rather use suitable water, then decalcify as seldom as necessary and then have the parts removed and decalcify externally? Or is continuous descaling carried out by a technician still okay. What would contradict the information about the different metals or what is the reason why it is still okay despite the different metals as explained above? best wishes Wides
Hi Team, is it correct that there is no time for (for example 30 minutes) in this procedure for the descaling solution to do its work? So actually you are just rinsing the machine with the descaling solution. Correct?
Hello Dennis, please forward all technical questions to our Customer Care dept by sending an email to care.foryou@lelit.com. They'll be happy to support you. We remain at your disposal. Thank you, LELIT Team
Hello! Is there a video for the Lelit Giulietta? Thank you!
Hello, thank you for your comment. We inform you that there is no video of this kind for LELIT Giulietta. For maintenance procedures you need to refer to your reseller or in any case to the technician who installed your machine. We remain at your disposal. Thank you, LELIT Team
Hallo!) Is it necessary to remove all the water from both boilers for transportation with airplane? I'm asking because it is rather complicated to remove water from coffee boiler, should use some tools and may be it is normal practice to leave a bit of water inside?
Hi Vladimir, thank you for your message. We invite you to forward your request to care.foryou@lelit.com: our Customer Care will provide all useful information. We remain at your disposal. Thank you, LELIT Team
@@LELIT_Official Thank you!
and if I only have a steam nozzle, I also run this solution through it?
Hello Marcin, for the cleaning of the steam wand we recommend you to use the specific LELIT product PLA9203 following the instructions supplied in the packaging of this product. Thank you, LELIT Team
Is amidosulfonic acid more suitable for copper or a mixture of citric acid/amidosulfonic acid ? Do you have any experience with Calcinet? What is in your opinion, copper / brass boiler is the most gentle descaling for reuse in the machine for the preparation of coffee ? Which descalers can you use is recommended for the descaling of the disassembled components boilers, feed pipes, heat exchangers, if necessary. Brass connections of the solenoid valves and, if necessary, brass connections of the solenoid valves. also the chrome-plated brewing group? Is it better and more gentle to first use a descaler with a mixture of citric acid and amidosulfonic acid use só to use about 15/15% proportionally in the undiluted product or to use a scale dissolver with mainly amidusulfonic acid such as calcinet ?? In your opinion, what should I / the technician do best with the usual household portafilter machines Bezzera, ECM, Rocket, etc. benefit from the removed parts to be descaled?
Hello, we kindly ask you to send an email to care@lelit.com attaching a photo of your product data label. Our Customer Care will be ready to support you in the best way possible. We remain at your disposal. Thank you, LELIT Team
Is it okay to put any of the descaling liquid through the steam wand?
Hello, thank you for your comment. Please note that the video was made only for technician as the descaling of LELIT Elizabeth is not quite easy. We confirm that the procedure indicated in the video is correct, however if your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to check the machine in order to determine the right moment for a descaling. Please also note that in case the procedure is not executed in the correct way, can cause the corrosion of some part inside the machine, therefore we recommend you to get this procedure executed by your reseller / by a specialized technician . Thank you, LELIT Team
Did i get it right:
When you refill the tank at 6:20 you are using fresh water without descaler?
Thank you
Hello, yes the one used there is tap water. Thank you, LELIT Team
Hi. Will leaving the machine unused for a long time damage it? Between 6 to 12 months?
Hello, no, normally this should not damage the unit but limescale deposits may affect some of the internal components like the solenoid valve or the OPV. The best thing to do is to empty the machine properly and when you get back, start the machine, check the functions and before using it again, run a descaling cycle, as shown in our video on TH-cam. For further details, you can also contact your reseller. Take care! LELIT Team
Is there a video for pl60 Diana? How do i descale the steam boiler?
Hello, we don't have a specific video for this model. For more details, please write an e-mail to care@lelit.com and attach the picture of the data label applied on the back of your coffee machine. Thank you! LELIT team
Dear Lelit, is it possible to use the Puly Cleaner Descaler Powder ? And if...how much would be the best ammout for a descaling? Kind regards Michael
Hello, please note that the descaling of a machine like Elizabeth is not quite easy and needs to be done using the specific products and following the correct procedure, just like in this video. Please note that the procedure and these product indicated in this video have been confirmed for Elizabeth's system. We didn't made any other test in our LAB for different cleaning products. If your machine is under warranty, we recommend you to check this issue also with your reseller as he has the possibility to check the machine in order to determine the right moment for a descaling. Furthermore if the procedure it's not execute in the correct way, can cause the corrosion of some part inside the machine, therefore we recommend you to get execute this procedure by the reseller / by a specialized technician . Thank you, LELIT Team
@@LELIT_Official Which components can it attack apart from the seals? Solenoid valves inside are not made of copper/brass and you should not decalcify two different metals together in one run but rather use suitable water, then decalcify as seldom as necessary and then have the parts removed and decalcify externally? Or is continuous descaling carried out by a technician still okay. What would contradict the information about the different metals or what is the reason why it is still okay despite the different metals as explained above?
Hi I have a question on how many coffees made this procedure should be done
Hello, the descaling procedure should be performed annually but it depends a lot on the water used for the machine and/or the water filtering system. The descaling normally requires the intervention of a specialized technician, please contact your direct reseller for more details this regards. Take care, LELIT Team
Is there a video for pl91t?
Hi twomm, no, this is the video for the PL92T. For the PL91T please watch this: th-cam.com/video/8nb2rkKwJuA/w-d-xo.html
Thank you, LELIT Team
In my manual for this machine, it's written that you should never put any descaler in the water tank. I didn't and my machine went out of order, I brought it to the dealer while it was under warranty and they charged me for replacing some valve + for descaling. However, it's not written in the manual that I should bring it for the service annually. I always used a filter and replaced it regularly.
It's nonsense! Such an easy operation could save me few hundred francs and more than a month of parting with my coffee machine.
Why not including this easy process to the manual like other manufacturers do??
Hello Pavel, thank you for your message! The descaling of a machine like Elizabeth is not quite easy and needs to be done using specific products and following the correct procedure, just like in this video. The today's version of the manual suggests to have the machine checked by your direct reseller in order to determine the right moment for a descaling, because today we know that it depends a lot on the water profile used for the machine and the way the machine is maitained periodically. We thank you for your suggestion, we will take it into consideration for the next manual revision. Best regards and Happy Holdays! LELIT Team
@@LELIT_Official Thanks for your reply.
@@LELIT_Official Can you elaborate on what part of that procedure is "not quite easy"? I watched the whole video and didn't find anything that's harder than with any espresso machine of other manufacturers. Manufacturers who are okay with letting the customer do the process themselve.
@@Alestrix76 Hello, thank you for reaching out. Please note that this video was made for specialized technician. As indicated in the user manual supplied with the product the state
of the machine needs to be previously checked by your reseller/specialized
technician and the descaling operation must be done by a specialized technician
to avoid ruining the internal components of the machine. Thank you so much. We remain at your disposal, LELIT Team