Combining the Uber & Lyft Driver Apps! (2023)
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- เผยแพร่เมื่อ 31 พ.ค. 2024
- What if we could combine the Uber and Lyft apps into 1 app, what would be the things that Uber and Lyft need to fix or are superior on? Join RSG contributor Joe as he talks about the pros and cons of each app and how they could be fixed with todays current apps. (not a wishlist of features, that will be coming so make sure you are subscribed)
0:35 Upfront Info Always Available
1:22 Messaging
2:33 Option to Rate Passengers
2:53 Send Thanks for Tip
3:41 Auto-Arrive
4:26 Destination Mode see Drop Off Location on Map
4:55 Stay Within Area Filter
5:28 App Bugs!
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About The RideShare Guy:
I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.
These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.
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#Lyft
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What do you want to see changed in each app?
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To let the passenger know we are close to pick up. So we are not waiting the 5 mins there to get paid $2 for canceling
Yep, 5 minutes is too long. Waiting should not be more than 2 minutes, even better a minute.
Uber does $4.83 😂 and I hit that cancel SUPER FAST cuz plz don’t play with our time!
Lyft needs to up their cancelation fee, $2-$4 is not enough. It should be charging them waiting time from the mint after you arrive. Otherwise it's just a waste of time and money
I'm not doing Lyft anymore because of a fender bender 😅 but there was one thing I didn't like about the Lyft app was when I'm close to the rider's destination, is the map would flip sideways or even upsidedown almost disorienting me in relation to where the rider is!😰 That really messes with me especially after using the Uber app for a while.
Yep, 180 degrees flip suddenly shows that you need to drive in the opposite direction to pick up the passenger. Lyft engineers were definitely smoking something while designing the app.
Yes it reorients the map to only pointing north, but while driving it, reOrients to the direction of tavel. Uber allows you to reorient the map on the driver app
Every stop a passenger makes during a trip request should be counted as a completed trip period. We shouldn't be paid pennies on the minute to wait for them during stops especiiallynwhen trip counts matter or we have plans to be offline by a specific time
I wish Uber and Lyft would show the map view of the next ride request that pop-up while in a Current ride. You get to see the map view of pick up and drop off when you’re not in a ride, but you only get to see the address when they pop up during the ride.
Great breakdown and that's probably why I tend to do food only with uber
The apps would be SO MUCH BETTER if we have a number pop up showing us the amount of passengers we're picking up. Sick of seeing ONE name - but we pull up and there's 4 people there for $3.85. I cancel those. I'm doing doing bus fare rides and then picking up THREE MORE PEOPLE who are literally riding for free. These apps need to change that, and the videos on my channel show why. We are tearing our cars up for FREELOADERS too much.
Both apps had a feature where the driver could change the drop off address. This is so helpful in different circumstances such as, the rider had the wife/husband/friend, order the trip and they put in the wrong address. They can't get ahold of them to change it. Lyft still has this feature and recently Uber took it away with the last driver app update. Uber needs to put it back into effect because it helps out so much when it is needed!!!!!
I wish they would give better drop off addresses instead of being in middle of 5 lane street and say drop off.
I like seeing who you're picking up on Lyft. Wish Uber would give that option. Makes it easier when picking up in crowded pick locations.
I keep both apps on night mode 24/7 . Keep it bright but uses less power - as for texting I actually keep my cell phone separate from the apps on a different device so I can easily communicate - Thanks for the Tips it's really helps especially with the Lyft app - Cheers
Ubber sometimes has a half block delay on map dirrections. It is frustrating driving past a turn becuse map location is delayed. Also, sometimes on Uber, it takes 5 to 10 seconds before it generates a map for a ride get accepted. When you're sitting at a stoplight not knowing what direction to go, that routing delay can add a huge difference to how far you have to drive to pick up if you miss a turn.
That’s funny I feel the same way about Lyft I drive with Uber. All you have to do is tap the top of the directions and a drop-down box will fall in your see every street and turn you have to go to the Uber app. I feel Lyft mapping is the same way if I’m on the highway I don’t know the next direction to go if I’m changing for one highway to another or streets Uber you’re able to see everything are you going to do is push that arrow and top with the direction is in you’ll see exactly where you’re going, I would love someone to send me a message how to use the Lyft app showing me all the next directions so I’ll be prepared when the next street to turn to because that’s a problem I have @ kedkvid
Uber destination modes often takes you away from destination. Also uber penalizes you stats if you don't accept rides going away from destination. Often after acepting ride, I may spend 20 min for pickup and drop off and be further from my destination then when I started. Or the drop off is 15 minutes past my destnation so if I accept the ride I would go 30 minutes out of my way to reach my destination (15 minutes past destination, then 15 minutes to go back to destination). Often Uber destination takes you awy from destination the times out and you have to use another destination filter or give up and turn off ride requests.
Best rideshare video I've ever seen! Very practical and useful! Thank you!
Thanks Joe for the this video and all the videos you do along with others from RSG.
Great points.
I agree with you.
Great posting. The Uber app shows how near you are to the exact pickup spot by counting down to 0 feet, Lyft’s app it’s a guessing game as you are approaching. Uber has in- app audio encrypted recording in States that allows it Lyft doesn’t. Uber doesn’t honor the two daily destination modes (a third if you’re a Diamond driver going far away to an area that’s not busy). This issue was common in the past when there was a shortage of drivers but is now a daily reality even with tons of drivers around driving empty.
I noticed when I use the Lyft app before because I’m an Uber driver when you get close to the house they actually do have a countdown but you have to tap the top direction and then you’ll see the numbers feet count down to the feet to the address, but it does disappear fast I just keep press till I get to the customers house. what I don’t like about the app is the directions in the Lyft app it doesn’t show you street by street etc directions like Uber
Thank you for that I am also a Lyft driver and you are absolutely correct 💯💯💯
very nice . What about the reserving a ride between UBER and lyft? Uber you have to be online 45 minutes before the pick up which is ridiculous and Lyfte is 15 minutes which is perfect.
I like your combination ideas
I agree with you 100%. BTW you can thank your Lyft rider by going into the specific ride and scrawl down. You can thank them in a message .
Are you talking about “Note”? That is feedback to Lyft…not msg to passenger
I like all of your suggestions!
Good job everything that you said makes sense
On Lyft, bonus zone boundries are a hassel. Sometimes, the bonus zone is 2 blocks fom my home, no bonus unless I leave my home, drive 2 blocks to bonus zone and stay there waiting for a ride request. Sometimes in early morning it takes 15 min to get a ride request. I usually dont bother leaving my home. Not worth the hassel.
Lyft add ride to q and takes it out but does not notify that they took the q out
In Massachusetts in destination mode with Uber you can see the pickup and drop-off location
I'm in Kentucky and mine finally updated to that too!
There is more..
Lyft has auto accept ride feature. Uber doesn’t
Question.
Why can’t they separate all the ride types so drivers can select the ones he wants: like UberX, Share and Comfort.
The reservation on Uber pays more, but you don't see them. The Lyft reservation shows all but does not have any extra $. Let's see all and have a reservation fee for each ride.
I do that from the beginning,when I started to drive.
Joe
In Uber, during driving riders, I can set up my destination for next ride.
But in Lyft I can't do that.
I use this destination mode to come back from drop off area not busy to come back to busy area like downtown. I set it up during the ride ....mid point of the ride.
Joe this Apple issue where screen and device gets too hot to touch therefore the manage the heat you need to adjust display brightness. This forced by the device
Only work around is use an ac vent to cool the phone always
I prefer Lyft app also but 1 thing about their map interface I don't like is it show time to pickup but never the distance. Uber maps has some strange voice mis speaks. , ie if you're supposed to take exit 10A it says take "exit 10 Amperes " I suppose the AI it is using think 10A is referring to something electrical. This has been going on for me since 2014 so it's nothing new, but it is peculiar.
That "Amperes" thing always makes me laugh. 😅
That "Amperes" thing always makes me laugh. 😅
I think the pause feature that uber has should be on both apps as well. It saves time from having to logging on and off just to take a short break. When using Google Maps Uber app, it goes directly back to Uber when arriving to pickup vs lyft you have to go back to the app.
Yes. Auto arrive. At universal studios Orlando. Doesn't work unless you enter a certain lane
Uber does have a note option for I arrived that you can used if the auto arrived function is not initiated!
With Uber You can see the destination after you accept the ride if you tap the directions and a drop down appears and at the bottom of the drop down is your destination
This bug is dangerous !!! I hate being in DM and I turn down a pick up the in app navigation stops working in the Lyft driver app, I have to reset the navigation to my original destination sometimes while driving at high speeds in heavy traffic!
In Massachusetts i wish they would changed Uber destination mode to actually go to your destination instead of taking you out of your area that you're trying to go about 10 to 15 minute drive farther out the way than where you trying to go
On Lyft app. I’m in a 5 mile area only mode. I have paused it. Bonus area pops up along with a long ride availability. I unpause to get the bonus, not wanting the long ride. Lyft gives me the long ride. I decline as I am not doing long rides. I get penalized for not taking it. I have told Lyft support this needs to be fixed. Bonus vs declining long ride.
I prefer the Uber app. Most of those are non issues to me . Only thing I mostly dislike is how slow Lyfts gps is . I do a lot of u turns to save on Miles and takes forever for it to adjust , constantly asking should I go left or right to the passenger .
I support the entire video
Lyft add ride during ride where you are at the time
Uber add next ride knowing where you would be at the drop of the ride in progress
Lyft does not provide address/info after I accept the ride. It only says cancel or last ride.
The lag in Lyft’s navigation is terrible. After you make a turn, it takes several seconds to rotate the map. It’s very disorienting
Mystro - adds both & more
Uber on another phone u can look at ur account sched rides etc, lyft opens your ride and u can't access anything
I think both apps should offer a button to praise ride for bathroom, gas, small, food breaks without breaking a streak or losing a bonus. I heard ios hate have good button on one of the apps, and i know lyft offers a1 time during steak potatoes for up to 15 minutes, but not quite the same. And Android doesn't have this button or option on uber for sure
I never use the destination filter in the Uber app. Their idea of sending me in the direction I selected is completely whack. If the pick-up location is 5 miles in the opposite direction just to wind up maybe a mile in the direction I chose but also several miles to the left or right then as far as I’m concerned it’s not even working.
The funny thing is they actually had a solid destination folder and then messed with it and now it's messed up. But you are so right. Set mine to go to north/ central phoenix and they send me to scottsdale. Lol Definitely not the right direction when scottsdale is 15 miles east. Smh
Yes Uber destination filter doesn't work very well. If they don't show you the routing map it often means they are taking you away from destination instead of towards it. The main benefit of destination mode seems to be it's more like an anchor. You set your destination on Uber the app will let you hover and circle around a destination and not take you too far away from you destination. At times it feels like you are treading water and not going towards your destination, but at least you are not going too far away from you destination.
@@kenkvid that sounds more like the Lyft “stay in this area” feature
@@SiRBov Yes, you can use Uber Destination filter like a Lyft stay in area filter, but the Uber Filter lasts about 90 min instead of 3 hours. To use it as an area filter, set your destination to a location people requesting rides will likely not go because of you get within a few blocks of your destination the uber filter immediately expires.
The most frustrating part of the Uber app is when I stop for a pickup it doesnt recognise that I have pulled into a driveway unless the driveway is over 100 feet long, so they will always take ne from the direction I was headed when I turned into the driveway frequently making the trip longer, when going the other direction would be faster.
Definitely needs to remember the direction you were traveling for more accurate directions
On the Uber app I was asked if there was a preference if the rider wants to request to only get female drivers. Some riders have their personal reasons why they may want this preference. I called the customer service, which they are polite but I don’t always get the right information. The rep did tell me to have the rider call customer service and they can set her up with that preference. Not sure if that’s correct or not but I think all apps should provide the riders with more preferences. Lyft sent out an add saying this is a preference that can be requested in their app. I think both apps should include this as an option for their preferences. Please educate me if I’m missing something here or if anyone knows more about rider preferences. Ty❤
Good luck to them getting a female driver at 2am after they get out of the clubs.
That option is completed and working in the uber app, they sent emails out to only female/nonbinary riders and drivers to let them know and allow them to opt in. Men will not see this option
Can anyone recommend an experienced accountant? I've been driving full time in New Jersey since Jan 1, 2023
I use turbo tax when I file. It has all the info you need. Keep receipts of gas and other expenses along with maintenance costs. If you run a music app you pay for in vehicle firing ride, that's an expense, any tools that aren't fully added to the ride(here in California they do not charge properly for tools and it takes to long to deal with each one so I just add it in as an expense) you phone be l bill is a partial write off and if you provide water and such that to its an expense. Turbo tax self employed version will help you
Thank you Melissa. Actually, I am looking to establish myself as an LLC and taking advantage of IRS code 179. Kind of complicated and makes my eyes roll back. This is why I am looking for a rideshare experienced accountant.@@melissarauschenberg3970
Often, Uber turns off destination requests and even though I have saved that filter, at the end of the night it will say my destination filter is not available and can't be used because it would degrade service. Because of that, the only way I can get rides going to my destination let uber show me lots of rides and reject 80% of the rides not going in direction I want to go. Then uber punishes me for having lower stats because they didnt let me use the destination filter I saved to go home. For example uber takes away my platinum status and area filter. It is insulting to be punished by uber when they don't let me use filters. So to avoid being punished by Uber, when they won't let me use a destination filter I have, I turn off uber, use Lyft destinatin filter to go home. Lyft has fewer rides and pays less, so I often drive home with no rides when uber wont let me used a destination filter I saved. The filters belong to the drivers. Dont make a driver waste time or punish a driver when you wont let him use a filter he saved. Also I find that several hours before I plan to quit, I avoid going on trips taking me away from home in case Uber wont let me us my destination filter.
The "thanks sent" feature for a tip has been available for almost 2 years. In that time I've taken an Uber as a passenger 38 times, left a generous tip on every trip, and have never seen a "thanks" notification in my passenger app. I refuse to believe mot one single driver clicked "thanks sent" lol. I think it's typical Uber bs but maybe somebody else sees these? Let me know.
PAX don't see those "thanks" because those messages are for Lyft support, not passengers. This dude has been thanking Lyft support for rider tips. 😅
@@Vitellius-jf9gz I'm talking about Uber
I get the message "Ralph says "Thanks!" for the tip!" after tipping. Sometimes it happens within a couple hours, sometimes it takes a couple days, depending on when the driver responded.
@Vitellius-jf9gz he's taking about uber, not lyft
They have that for uber
hi۔ the first item lyft is better and the last item۔ for long time I was writing in chris n sergio blog Henry blog n jay crater blog about this that uber upfront price only show details when trips received once you accept it nothing shown many many times you could not see completly due to heavy sun shining but rideshare guy are not much interested in such problems۔ Henry now advertising for uber to be a driver explaining the one side benefits but not the dark side which is more dis-advantage۔ 2 companies which is entering american gig markets one is same value like uber other is equal to lyft hopefully drivers will be able to make more money۔ chris n sergio interviewing them nothing but all same pattern except different CEO
When passengers do something wrong we should be allowed to cancel ride and not have to sit there for 5 minutes to get paid. For example if they have a pet, child with no child seat, drunk or smoking, too many passengers. Drivers gets no pay unless they sit there for 5 minutes in front of misbehaving passenger who is angry that driver will not let them misbehave or violate the rules. If you drive away to safe place on ubber, clock stops and you cant cancel ride and get paid a cancellation fee. If passenger misbehaves, why force driver to sit there for 5 min and put drver at risk? Why penalize driver with no pay for cancelling whe passenger misbehaves?
plz Lyft fix ur map.... it is never show us the direction where we are going disorienting us in relation to where the rider is!!! and plz allow us to type on the chat at the car driving less than 5 miles per hour
You have to take their call ? What? Nope . I’m driving. I’m not going to be distracted.
You don't have to rate a passenger on uber
I would love to see a tablet friendly version of the Lyft app.
I actually us see a Samsung tablet for lyft and Uber it works better than my Samsung phone
@@TheRealBanksMan I use a tablet for both but left is still tiny looking on the screen.
These are great observations / ideas but you missed about 50+ other things mostly on the Uber side, I agree Lyft is better but not by much. They both suck.
Text while driving is dangerous and illegal!
What a waste of time and money working for Uber and Lyft..
What you can this and drive 😂
Yeah, they're freaking "nuanced" alright... Both Uber and Lyft are freaking greazy!
Until the legal challenges that have to take place that fundamentally transform the illegal operations they perform on a regular basis that were allowed during the Obama administration that aren't actually legal, that would pretty much nullify about 80% of every drivers complaint, until it happens common Sense things have to occur.
If not for conflict of interest and failure to disclose, two of the principal things they doing a regular basis that irritate the living crap out of drivers besides actually set the rates for the rides which, the only service they perform really at the end of the day is that of a facilitator/broker...
They just arrange rides, they have no business setting prices - AT ALL!!!
Drivers need to set the rights for their time, because we've seen what they've done tracking back all the way from prop 22, the present, once they got us on paper is no liability - they've been trying to shape us as employees ever since.
Fraud is their game, and that's got to get dried up!
IN BAKERSFIELD CALIFORNIA, I JUST USE LYFT BETTER PAYING MORE MONEY, AND THE OTHER HAND UBER YOU GOT TO TAKE 10 RIDES TO WATCH UPFRONT PRICE AND INFORMATION ON THE RIDE,BUT IF YOU DECLINE 5 TRIPS OF $2.99 TO 3.01 DOLLAR TRIPS STILL HAVE 5 TRIPS OUT OF 10 AND UBER PUNISH YOU WHEN YOU STILL HAVE 5 TRIPS THAT YOU CAN DECLINE, THEY DON'T LET YOU SEE THE UPFRONT TRIP WHEN YOU STILL HAVE 5 MORE , AND THOSE LONG PICK UPS OF 8 MILES 20 MINUTES RIDES $3 TO $5DOLLAR , LYFT BETTER
I wish I could go to one place and get a whopper, McDonald's fries, and a Chik Filet shake.
Oh yeah, "I wish I was a little bit taller, I wish I was a baller, I wish I had a girl who looked good, I would call her, I wish I had a rabbit in a hat with a bat, and a six-four impala."
... keep writing, Don't quit your gig job!