I deleted my hearing aids from the bluetooth configuration, and then also deleted them from the app. Then I followed the instructions in the video and everything worked again.
Thank you sooo much for this video!! I was messing my streaming up when I deleted the "R" bluetooth connection, I thought it was my old hearing aids which were also bluetooth. You need ALL THREE bluetooth connections to stream... hello...
Hi Calvin, thanks for reaching out to us. Our support team can provide you with the best assistance here. Please reach out to them directly by filling out this form: ow.ly/sE6z50Mq2lz
Hi there, if you're facing any issues with the app. For best assistance, you can reach out to our support them directly by emailing at apps@sonova.com and someone will be in touch.
Thank you - great video!
I deleted my hearing aids from the bluetooth configuration, and then also deleted them from the app. Then I followed the instructions in the video and everything worked again.
The video for my android phone helped me pair my phone to my hearing aids. Thanks
Thank you sooo much for this video!! I was messing my streaming up when I deleted the "R" bluetooth connection, I thought it was my old hearing aids which were also bluetooth. You need ALL THREE bluetooth connections to stream... hello...
Thanks so much for getting me connected on my new phone! :)
Followed the connecting routine but it connected the left hearing aid only.
Hi Calvin, thanks for reaching out to us. Our support team can provide you with the best assistance here. Please reach out to them directly by filling out this form: ow.ly/sE6z50Mq2lz
What need batteries so no is a like phone recharge ?
Hi Victor, you can check out Phonak's rechargeable hearing aids options here: ow.ly/KI6R50QmYUJ
Bluetooth can’t find the hearing aids.
Hi there, if you're facing any issues with the app. For best assistance, you can reach out to our support them directly by emailing at apps@sonova.com and someone will be in touch.
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