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What do we do now?
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- เผยแพร่เมื่อ 16 ส.ค. 2024
- Discuss on the forum: linustechtips....
CHAPTERS
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0:00 Terren, our new CEO introduces himself
0:55 Yvonne lays out the plan for content reduction
2:45 Gary, head of labs talks transparency
5:04 James, head of writing on process improvement
7:15 Ed, head of production on communication
8:04 Nick from CW on quality control
9:16 Terren lays out plans to improve credibility
11:37 Colton on ethics and sponsorships
14:05 Luke talks supporting the rest of the team
16:15 A wild Linus appears
19:15 Terren's closing thoughts
Update 2: We've heard the feedback from our community and from our team internally and monetization has been turned off for this video.
Update 1: It's come to my attention that in Billet Labs' Reddit post, they censored the quoted cost of their prototype water block. We were never asked to keep this information private, and given that our sources for the matter were our own correspondence with them rather than Reddit, we didn't know to include the censorship.
At this point, there's probably not much point Streisand Effecting it, but I'll blur it anyway on TH-cam and we'll get it blurred on Floatplane as soon as one of our editors is awake -LS
Gay
Hm
Oh great, so another case of poor LTT being thrown under the bus by Billet. Y’all just can’t take anything on the chin, can you?
You can still see the monetary value for a single frame... How can you still mess up? It just keeps happening :( You guys rush things way too hard in every aspect.
Good luck with the situation. I hope you eventually will get back to making videos as usual.
Well, this certainly takes us back to Linus own words: "Always judge a company based on how they respond to criticism".
wow, you nailed it.
Facts
He's really bad at saying sorry and fixing it.
Putting all bad responses and the tone of the video aside, postponing a week of work to get things on track is not something bad companies do on regular basis.
@agc2801 there's a difference between 'bad' and 'greedy'. Not much, but the difference exists
"Don‘t judge a company for errors, look how they react to critique." - Linus Sebastian. You said it, now live and work by it.
We should work by that too
His first action was lashing out so he's already shown that one.
Already not doing to hot by deleting comments mentioning Madison's accusations.
@@mattius3411 yeah that didn't go over very well.
And his part was the biggest "I'm not actually sorry" part of the video.
Terrence my guy good job on reading from the teleprompter without blinking even once
LOLLLL
Gotta love when corpos try and act human. Linus doesn't even try anymore
@@TenebrusI07 I dont think you know what a corpo is
@@TenebrusI07 wdym
@@TenebrusI07 womp womp
still dont understand why they are not ready to take down the copper block video
Those $500 they saved by not testing the water block properly has cost them a tiny bit more than expected
They lost a decent amount of floatplane subs yesterday
im confused how is it that bad they explained during the video and i enjoyed it lol
In a business where reputation is actually coin? Yes for sure.
@@stereotoned last i saw they lost around 3000 subs, so napkin math says they lost $180,000 from annual subscriptions
@@Stephen__White that's going to be a new trend fpr corpo management. Inhouse documentaries after PR desaster. Only ever other scene staged.
You gotta hire a QA/QC specialist for your all testing projects in labs, never let the person that makes something also control the quality.
Indeed, don't mark you own homework!
It's worked thus far for the last 30 years of tech. The issue LTT has is it's hired a bunch of inexperienced people who lack the expertise you need in order to do this work properly. It's not a case of doing too much, too fast. These are simple issues which shouldn't even make it into the first draft of a video script.
And even in the "humble" "we are sorry video" which this is supposed to be, all Linus does is deflect blame, lmao.
@@nomchompsky1827what do you know about it
@Villapuuro I mean he literally started by saying he was in control for every issue raised idk how you can take that and get deflecting blame from it
I'll re-subscribe when the CEO blinks.
20:19, slow it down to 0.25x
@@Momo-bb2fnholy shit
It's the cocaine buddy, the guy won't blinks and speaks at 200 mph. I'm just impressed he could stay so still.
10:28 and on for the next 30s, a number of them :)
Do you think this would have happened without Gamers Nexus?
Do you think this would have happened without community outcry?
Do you think that they would have fixed these issues without us pressuring them?
It doesn't matter, the fact that they are handling it the best way they can speaks volumes. Most large companies wouldn't even bother.
Of course it matters, because they're only handling it because they were busted with their metaphorical pants down. This is just a PR stunt because they have no other choice. And yes, ALL successful corporations have a quick and efficient PR team. They knew the environment was toxic, heck, they created it.
@@forgot7en if this is still a community based business, community based expectations count for more than in most other large companies. Hence why you get this video response. Your comparison to most large companies isn't fair as this isn't just another normal large company which you are referring too
@@forgot7enIt's just about money. The crew said so often, that they want more time for example.
But as soon as it's about losing money, he's listening.
Sometimes ppl don't realize their mistakes don't act like you knew all the mistakes you've made without them being pointed out
Imagine getting a brand new CEO job at one of the worlds largest reaching TH-cam channels and this is your first appearance XD
He's the blame guy when things inevitably get worse.
Dude was looking forward to a chill onboarding with team building exercises and building relationships.
It looks like they had a gun pointed at him off camera
Technically, That's not his first appearance
@@sik59rtthat was just him reading the teleprompter.
This week's wan show: Dan and Luke tape Linus to a chair with his mouth shut, Luke talks AI and software for 6 hours
Sounds boring to me. 1-1½ hour WAN show at top. No more. Cut out 80% of the annoying Merch messages.
i'm in
@@orfeoushe didn't say anything about that bullshit tho
@@orfeous then stop watching when it goes to wan after dark. I normally do but sometimes if I'm working I just use it as background noise
@@orfeousIt sounds like you just don't like the wan show as a whole ngl,
usually when someone wants to apologize for something they speak from their hearts, they look like mark zuckerberg while reading from their scripts.
no shit, they have to think and write what they want to address and talk about
I noticed LTT was becoming a shady organization about 3 years ago, but no one had shown how they acted in reality. I'm glad this has been shown now 👍🏻
Exactly!!
I noticed when Linus started somewhat distancing himself from his own company by basically saying that it's an corporate entity by now and it's main goal is profit maximizing, no matter what he thought about it - even if he had *some* capacity of decision-making.
Another prime example of a good thing turned evil by corporate greed.
@@eSheeep Corporate greed? It's his greed alone. Hiding being the company.
@@benghazi4216 While I'm not going to argue that Linus is greedy, you really should look into how companies are run, i. e. inc. ltd. and so on.
@@benghazi4216 I don't see his Lamborginis and yachts. Do you?
I remember hearing multiple times from Linus about a 'revelation' he had, where he asked a large company how they got the best engineers. The big company said they didn't have the best engineers, they just give their really good engineers enough time to make the best products.
It seems like he has given that idea to his engineering team (3 years for a good screwdriver) but has never applied that tenet to his video teams. It's always rush to the next project or video, not to give the team the time they need to make the best videos.
They didnt "make" that screwdriver. Williams (a company very near geographically to LMG) made the WS1 for a LOOOOONG time. It was a good screwdriver. The difference is the bits for the LTT screwdriver are shorter than the standard bits the WS1 uses and so it holds twice as many. The WS1 is a great screwdriver for $35. I have one sitting around here somewhere and Ive had it for quite a while. They may have looked around for a company to partner with but they didnt "design" that screwdriver.
but why would you take the time to make the best video's when it's much more profitable to just spit out as many videos you can make in a day as possible
@@boanerges5723 To be fair, there are more changes, mostly internal, especially the ratchet mechanism which requires less force. But yes, a lot of work was already done.
He asked Noctua and told that story in his Noctua PC build video. Don't think I'm a nerd pls, the vid just appears in my recommended like once every week.
@@boanerges5723is Williams as a Canadian firm different than Williams in America (a snap-on subsidiary)? I bought the LTT screwdriver after the project farm video where it beat my old daily driver which was a Klein (I owned a snap on but didn’t like it). I think it’s a really good driver, pricey but cheaper than my snap on lmao.
I think Linus got obsessed with the "idea" of Labs. For 18 months we heard about how the thoroughness was going to be key. That's why the "yeah we could have but...$400" really got to me.
For me the Labs thing is just annoying. Unneccesary
@@orfeous Then enjoy data with errors *shrug*.
@@DoubsGamingis this a joke? The whole point of this discussion is the errors anyway lmao
@@DoubsGaming as opposed to the 100% accurate data we're getting now?
@@kierondartnell6114 Would it be better to not have any improvements ever?
Plugging your store in this video was downright disrespectful based on the premise of this video, Not a good look.
I do agree but I don’t think you can turn off the store on individual videos
@@deejrdee1 You do realize I’m defending LTT
Always judge a company based on how they respond to criticism.
I've been an avid watcher for over a decade. I honestly have no problem seeing less videos if it means quality over quantity.
100% this
LTT needs to slow down a bit
My dad shown me this channel when I was 3 years old... 11 years later I'm now 14 and ltt has not skipped a singular beat until today so honestly I think they've done an excellent job at keeping paste and they deserve the rest to fix there videos
I'm on the same train.
Oh nonono don't show this dude madison's tweets
it's not about what u want or like, it's about what generates more revenue
Linus: Always judge a company based on how they respond to criticism
"you will see how the sausage is made "😂😂
this
This video is how the company is responding. The forums posts are how one man responded
meah, honestly I couldn't care less, I never trust anyone people are people and will fkup
1. you don't reach the size he did without starting to kiss corporations ass to some degree
2. no matter how much of a "good guy" you are everyone does shady shit to their own interests
3. bruh needs the $500...how the hell do you heat up a pool in Canada? (as much as he pretends he doesn't)
4. I always felt meah about the guy, does he has fun and interesting videos? sure... some anyway...do I live my life based on his advices?...no I do not
@@AllTheCoolNamesWereTaken That one man is the literal face of the company.
Once a mild fan, but unsubscribed because of your airy responses as well as your lack of substantial responses to all the issues, Linus.
Watching you dance between the raindrops .. has been painful and sad.
Treasury money is everything to the top, not to the people the rely on your “facts” or “trust me bros”. You keep making money by keeping us around.
I’ve been on both sides in my career and can sympathize .. bottom line I think it’s the behavior and lack of taking responsibility for bad decisions in a substantial way that are the nails being driven into this coffin.
Your team’s talent is amazing and I enjoy much of the content created. Don’t spoil their hard work please.
Don’t unduly diminish their work by dragging this out across your ego’s edge.
Get right, give right .. salvage this mess YOU’VE made.
The apology letter to Billet, at 13:18 shows they sent a smiley face and wrote “the good news is that it’s not sitting on a shelf”…
@@mav3818 bad eye, its not a smiley emoji...
yea what a shame we dont have a 800$ waterblock that is no better than ones that are 1/3 of the price that we have rn... get over urself lmao@@mav3818
@@mav3818 In that email conversation at 13:18, LTT says they are sending back the 3090ti. The can only mean that Billet shipped them the cooler *and* the *correct* graphics card. LTT chose to test it with the wrong graphics card even though they had been given the correct one. These guys are arseholes. There's no other explanation.
I don't understand why are they ruining people lives and still act this way about it. seems like a shitty toxic company
Doesn't even make sense cause if they had it on a shelf, they could have actually returned it.
Damn, they went from we’re not gonna talk about it on WAN to a full blown video.
Better to have a full blown video
you kida have to do it when your forum is down for 2 days cuz of ammount of ppl trying to connect there, and ur last video did like 25k:50k like , dislike ratio
Damage control. I do hope LMG folds as a company and we can have the good old LTT back.
Gotta keep the views up
Probably why they didn't want to talk about it on WAN. They'd already decided to make this video and didn't want to send conflicting information.
Imagine if Linus had listened to his creators telling him they need more time to finish projects.
Linus isn't in charge anymore. He is basically just the face now. That is why he also made that complaint along with his creators.
@@赤さんHes still in charge, he owns 51% of the company. He can tell the CEO fuck you do what I want.
@@赤さん look fanboy, the new CEO has not been on the position longer than a few months...
@@赤さんthat excuse doesn’t fly considering he _was_ CEO when most of these mistakes due to poor scheduling took place.
Linus is a capitalist. He wants to cut corners and make his workers work harder, to make more money for himself.
you'd think a company that has been on youtube for so long would know how to make a proper apology video
What even is "a proper apology video"?
At least play the ukulele fs 😒
I will accept apology when he plays the ukulele
Wtf are they apologizing for?!
@@AllyHollic because Linus is not playing the ukulele.. !!!
The CEO doesn't even seem human.. is he CGI generated? they forgot the routine to open/close eyes....
He looks directly into your soul
@@dftfire I see.. freaky
@@dftfire Source?
@@dftfire But that's not concrete evidence tho. Just because they talked about it, doesn't mean they used it in this video.
@@dftfire That's not a good way to paint an image of another person. You can't just assume things. At least mentioned that you were speculating.
Luke still taking half the blame even though he is always trying his hardest to wrangle linus while he goes on a rant is pretty cute
Yeah huge respect for him for that. That’s what taking responsibility looks like and being able to separate yourself from the company. Linus should take notes on that.
Because he does not have a golden parachute and does not want to be kicked to the curb.
Luke is someone that really grows on you when you watch the wan show :D
I also really liked that GN made those more "comedic" cuts to his "you sure you wanna go there" face xD. That probably really helped to not put blame on him as much. (Thanks Steve !)
Linus is his own person, not a dog. Luke shouldn't need to keep the founder/former CEO in check
@@rmpumper What are you on about? Most tech companies would hire Luke in a heartbeat.
As Linus always says, companies are not your friends
Yep. And TIL Linus is quite anti employee. Really disappointed I held such a high regard for this channel. I regret buying my LTT water bottle what a sucker I am. Been watching since 2011 but yeah...
they have to make money.... err... capitalism
He even said LMG isn't your friend too.
@@JackRR15Hes not anti employee, he will just think himself A failure. If they decide, they need to unionize. It's not that hard to understand if they don't feel the need to unionize. It means hes doing way better than they expect.
At this point, I'm starting to suspect that nothing at all is my friend
"We are sorry" Still won't remove the videos that hurt the companies and consumers that see those videos. Don't want to hurt that long term revenue stream.
Also reminds me of the oil companies apology in south park.
it isnt that bad, but damn thats a funny comparison. I think its a good thing to keep the video up because they shouldnt pretend like it doesnt exist, but if they were to do it properly they should have turned ads off and added a disclaimer
You’re apology for the Billet Labs situation wasn’t good enough.
Well that's interesting, Billet Labs certainly thought it was.
"Here at LTT we're very sorry for our mistakes. But do you know who isn't sorry? Our sponsor for this video"
Dbrand!
😂😂😂then in the beginning talking about their store products😂
Spot on (sadly) ......
All large corporations are souless. LTT isn't really that large but its big enough that it's showing signs of the same problem. A bunch of individuals all trying to justify their jobs and look good, and all making decisions eventually contradicting eachother because they did not have all the necessary information to make that decision. Then you have control freaks with power over others making decisions based on their own ego causing all sorts of unnecessary problems for everyone beneath them.
Then lastly, Maddison's problem. A bunch of males with authority over a younger female, male co workers working around her likely often without any female supervisers or HR trained personell around to stop the "boys will be boys" type attitudes and actions. It's possible untrained supervisors especially males will literally say something along the lines of "boys will be boys stand up for yourself and they won't bother you" which is usually true, but definitely now how you handle this professionally.
i stopped taking this seriously when the CEO said that seriously how are they in the mood for joking still
I'm sad to see Luke feel so responsible for this when he's always been the voice of reason between him and Linus, but it's good to see he cares this much.
And I do not, why? While knowing what's with the Madison Luke still puts that 69 joke in a freaking apology video.
@@miciek335the video was obviously finished production before the Madison situation came to light. No way you can pin any of this on Luke.
You didn't get the joke. It's not a sex joke it's a saas joke
Come on now... Luke and Linus have been drumming up intrigue with the good cop/bad cop routine for YEARS... it is basically scripted at this point.
It's also great to see hes back under the LMG umbrella. I wonder what happened with his company?
This was a horrible apology, and even though I don't like him, Luke seemed to be the most honest and genuine person in this ridiculous video.
@@deejrdee1 hahahaha
@deejrdee1 ive moved on you keep commenting
@@deejrdee1wtf
@@deejrdee1justice for Madison ?
@@deejrdee1 I’m not harassing. lol. Justice for LTT 🤟🏾
HEY LINUS WHAT HAPPENED TO THE BILLET LABS MONOBLOCK??????
Luke shouldn't have to apologise for anything - he's been the voice of reason to Linus' kid-high-on-sugar-and-caffeine way of handling things for so long.
Agreed. He Just needs to bite his tongue a bit less. So often on WAN you see him looking uncomfortable and calculating how to gently push back.
Well I emphaise with him because ADHD (not being an excuse) but does make you do some stuff before thunking.
Linus should listen to him more.
@@randomdestructn People notice that. Some times it's the best option. Like when you shoot your wife a face at a dinner party that says "we need to get the hell out of here because our kid is going to flip out soon if we don't."
im just gonna add that all of u should look at maddisons allegations
As someone who has watched almost every LTT video for tyhe past 3+ years, i can say without a doubt that I would trade the daily uploads for fewer high quality uploads in a heartbeat. I have found myself not wanting to sit through "wierd chinese android device" for the 5th time, and i wa ssuper interested in the billet labs video only for it to be half baked. I truly hope this comes as a moment of learning and rebuilding to take the company in the direction its obviously needs to head towards
You should trade them for a legitimate tech channel TBH
The only LTT videos I regularly watch now are techlinked. I would like to still see 3 of those a week. Everything else though, focus on quality over quantity.
I honestly wouldn't, but I really prefer the main channel LTT content over everything else.
@@Mark-nc2nx wah wah wah
I like the weird chienese stuff, but even those are half baked. Like at least tell us what processor is inside of it. How much memory? What other OS can we install?
An apology sound so much better when not reading it from an autocue.
Remember when Linus Tech Tips actually told the truth, had integrity, and didn't auction off another business's prototypes for a quick buck?
remember when people actually knew what an apology video actually is.
@@DeepFriedUranium If you are saying this was an apology, then you obviously aren't clear on everything they have said and done and never taken ownership of.
well if anyone was paying attention you would know that they sold a prototype which you think im an idiot.
@@loki.odinson
You could start by inviting Steve to this weekends WAN show to have a discussion and show him there's no hard feelings. What he did was necessary and he was correct to do it too.
Out of all the crap I've read, this is actually a really good idea. Get someone outside of the bubble to come in once in a while for a reality check.
Linus' ego would NEVER allow that lmao
To still do wan this week would be entirely the wrong move but maybe later on I agree with you
Linus should just listen and accept what was wrong
But but, Steve did not follow the professional journalism approach, didn't even contact me before posting the video!
Doesn’t this whole thing feel like the type of thing Linus would go on an unending rant about if it was another company doing it.
your right it does, GN didnt have all the facts before its release, they seemed more motivated and zella's to shout out LMG for its mistakes then it did for asus, still though didnt even ask for all the info in order to report on something should you need both sides of the argument, i didnt know GN was FOX news or CNN lmfao! facts are everything!! sounds like a clout grab to me!!
Well the boomerang doesn’t go in one way…
Indeed it does!
This video is what he wants companys to do
absolutely
8:13 Nah man... Someone definitely *did not* need to say it. What a joke these channels have become. I've been a subscriber to nearly every Linus Media channel since fairly early on, but I can't stick around any longer after not hearing a peep about what happened with Madison, and so many of the issues addressed in this video are still a problem. I wanted to forgive, but you guys haven't made good on your word. The whole Linus Media team, and it's viewers, deserve better.
A 20 minute apology is insane. It take at most 5 minutes to say: We fucked up, we're sorry, this is what we done to fix it, this is how we will change in the future.
@@deejrdee1 Are you insane?
@@deejrdee1 LMFAOOOOOOOOOOOO
@@deejrdee1 They admitted guilt in the comment on this very video!!!!!!!
@deejrdee1 "Don't judge a company based on its errors, base them on how they handle criticism" literally from this guy himself. Youre an absolute slave to the system if you dont hold companies accountable when they fuck up. If you don't, little guys like us would be walked on 24/7 like it's nothing. Calling me a troll because I (and apparently the large majority of others, as this video got ratio'd with 191k like and 210k dislikes) am dissatisfied with this lukewarm response, barely an apology. And when confronted, they said that the item wasn't sold, it was auctioned, and at least it isn't sitting on their warehouse shelf anymore is the most incredulous amount of corporate bullshit ever possibly conceived. I'm not even going to get into the intial review where he trashed it, without even using it correctly, or the tantrum he threw about using ad block, an application he absolutely has installed on his browser. I can't imagine the cognitive dissonance it takes to say they were found blameless.
@@deejrdee1😂 this video was unnecessary
Why does this video feel like some mandatory training you have to watch at work?
Yes!
bc it's dry [lacks personality] and full of forced attempts at humor. probably
Scripted imo.. i didn't feel any feeling's just felt like this was a reaction to def-con 5, with that said i hope this was genuine.
You don't understand how it works? When you are a hardware reviewer and you become a whilstleblower of shady corporate industry practices and go against the status quo, you get erased and replaced by a deepfake CEO.
@@Illphella this prolly was scripted... mostly. i doubt they would've approved linus getting emotional again and jeopardizing their apology
For those who don't have the dislike add on, the like and dislike ratio of this video is now exactly 191k and 200k.
Bruh what even happened?
@@fomingera65people got wind that they are money-grabbing a holes with no integrity, who will push anything without any regard for the consumer - you.
Now at 188k and 191k
189/193
Tyvm
The ending is hellllla cringe .
@@deejrdee1 called freedom of speech . TH-cam is an American company. If you don’t like it , bounce and stay off the internet.
@@deejrdee1yeah!
This is what happens when one guy's channel grows into a corporation. Too many moving parts, too many potential points of failure. And on top of it all, this apology video just comes off as sterile and obligatory. I'd rather just watch smaller channels without all this baggage than trust a corporation to "be better".
I was a day one LTT fan, being a British Columbian myself. But I stopped watching them back in 2017. They got big and they got more snobby. Always found them to be jumping to conclusions. It baffled me how they spent what feels like no time with the product and then give out scathing reviews or sometimes report purely off of stereotypes. At the time I thought it was just the typical "tech bro" stereotype, and stopped tuning in. Good to see that these behaviours are finally getting called out.
@@booooooooooooooooooooooo for some1 who stopped watching in 2017 u sure think to know everything
@@ghostinghosts4221 what are you talking about? He didn't claim to know everything, you just riding LTT, stop it, get some help.
This is what happens when someone barely grows as a human in 15years and grows a business.
@@sttrsp9700 how are they "riding ltt"? They said nothing positive about them.
"Always judge a company based on how they respond to criticism."
- Linus Sebastian
Also: "There's a special place in hell for people who don't peel their electronics" _~Linus Sebastian_ (in one of the first Intel Extreme Tech Upgrades)
Totally fits the bill with that recent mouse test leavin the stuff on the mouse feet.
@@kenhew4641 Linus tries to come across as a big businessman but he's not from that circle. He's not a serious person. He's promoted himself to his level of incompetence.
@@thepurplecat5975 I don't think we're hearing the same thing. He's said multiple times that even though they're "big" for youtube, they're a very small company and how he hasn't run things like a C-suite with PR and instead is more of an open and transparent situation (which you could say is making some of these issues worse, but I still appreciate the effort)
what has happened with this channel? what are they doing now? what people want?@@CakePrincessCelestia
The company is responding well, Linus did not respond well. I am not saying what happened is okay, it is not. But don't fault LMG for Linus reacting horribly for being called out. Fault linus for not just saying "Thanks for pointing out my faults, let me fix this, sorry guys" but don't blame the whole company, which is weird to say about a youtuber lol
A good friend is one who will tell you when you’re wrong. Steve is a good friend to LTT
a good friend doesn’t take clips out of context and misrepresent what was said. i agree with many points from Steve’s video, but he made absolutely terrible mistakes in his own video criticizing quality control while not getting context for the clips he played
GayAnalDildo
A good friend tells you personally, not to the whole world for everyone to see
@@danieltober8574LTT tried to put others down, who knew they would respond 🤷
The best thing is this was exactly what Linus and Luke were talking about on last week's WAN show 😅
Is Linus going to ever stop pointing fingers? spoiler alert no
Apologies are not supposed to include excuses and disclaimers. Just saying . . .
@@deejrdee1How criticism harassment?
@@deejrdee1 Are you a bot?
it seems like a lot of people care. Read the comments
Ha ha. You really are an LTT bot
@@deejrdee1 you already said that, bot
Luke is trying to hold back the "I told you so". That's why he was so calm.
True. Luke has known for a decade that Linus being immature and too full of himself was going to backfire one day.
@@toggtlas7099you people really hate Linus so much its consuming you
@@Freestyle80 just found one of Linus' toelickers
I've always felt that even in the early days in that cramped room on the shity couch in the house that Luke's role for the WAN show was the reasonable voice. I'm happy to see him back under LMG and on the executive team to help Linus realize when he's being an idiot or too full of himself. I wholeheartedly believe Linus has good intentions, but everyone's ego can get the best of themselves. I hope this will be just another learning experience.
Luke (and Yvonne for that matter) are genuinely good people and in my opinion, the only reason LMG is still running. I think Linus is a good person too, but, power and stress has fueled his ego to a point where if he were to control everything himself, the channel would collapse; that's probably why he knew to step down as CEO.
Luke I think maintained his mentality because he detached himself from TH-cam (and in turn, the success of the channels), and Yvonne obviously never cared about wealth/status from the day she got romantically involved with Linus, so she's hard to corrupt.
This felt like an intervention from LTT management to Linus
That is why they have a CEO.
Wait until they respond to Madison's accusations
Wait, what happened?@@dominickborrego2393
More like a sarcastic joke
Yeah, definitely felt like the adults had to get involved.
had to unsubscribe, u guys r great but that constant 'live' thing of old not-live things in my feed was painful, youtube needs to reclassify what counts as 'live'
I will restore my faith in this channel if the CEO blinks.
(Edit) damn, that’s a shame
He's obviously not used to being in front of the camera. Of course he's going to be nervous and robotic.
P.S. He literally did blink. Several times.
D-Brand offering to sponsor a video where Linus has to say "My bad, I fucked up" is very on brand for them
Of course they offered, they'd want a sponsored spot on his coffin.
"Because we are so good at covering things up" should be their new tagline
Funny thing is, it probably was sponsored just to say their name at the end...tin foil hats anybody?
@@W1ldTangent 😂
I believe he once joked on the WAN show that he would have d-brand sponsor his funeral
When I worked on a demo range we had a policy where any person on the range could call a stop if they saw something dangerous. It didn't matter what their job was. If they saw something that didn't look right they could call a stop, voice their concerns, and have the issue checked before moving on. Empowering and encouraging every employee with this ability will ensure that everyone is on board with each project that goes out the door and add additional safety checks to ensure quality and accuracy.
its a similar philosophy that made 80s toyotas unstoppable and if thats no testament to its effectiveness, idk what is
@johannesviljoen9656 it was honda but yes. Empowering individual employees to stop something if its not right is a great process. If done correctly
@@CGCTV The Andon Cord was Toyota.
Obviously, the exact opposite is the case at LMG. There were already people at LMG pointing out that the quality was suffering. But they kept cranking anyway. They *_chose_* to do it this way.
I don’t get all the hate and dunking in the comments. I work in corporate America and think this was a commendable accounting of responsibility and transparency. Most organizations are deeply flawed in more ways than one, which isn’t surprising when you remember that companies are just groups of people working towards a common set of goals. I think you guys did a fantastic job at doing something very few companies do in today’s day and age, and are showing maturity that far outshines your age. From one appreciative long time fan, thank you for leading by example on something like this and I look forward to watching you strive towards making these improvements.
This video feels like a commercial selling an apology.
You displayed the price Billet Labs valued their prototype at. This was info they asked not to be released to the public
Farts
goddamn it @LinusTechTips
What was the figure.
another rush job.
2000gbp @@atomiclemon77
Linus: "Alright, alright, I'm sorry - but you know who isn't sorry? Our sponsor for this episode!"
😂😂 gold
Yeah, those cheeky sponsor jokes sure do detract from the TH-cam sincerity metric.
It seems like they think they're being relatable by poking fun at the problem, and it only shows how seriously they're not taking this and how out of touch they are.
@@notjuxindeed.
I don't think that the jokes are a bad thing. Humor is the spice of live and being able to still be humorous (without overly so) in miserable situations is a good thing IMO.
The realness I’ve experienced to LTT and LMG over the years is what I love. To find someone stumbling (transparently) and actively improving is just real life. I’ve always loved the characters on this TH-cam Channel, the information and the growth. You guys inspired me, and I’m not working ANYWHERE near the tech capacity I’ve dreamed of, but you guys keep my nerdy content goals alive!
You a bot or something?
@@blizet984
What makes you say that?
@@asbestosfibers1325
What?
Used to repsect this channel, now all respect is gone,
I dream in a world where people demand the same accountability to their judges and politicians as they demand to TH-camrs and influencers.
Lol
I want to be delusional maybe and say "hey you gotta start somewhere"
This does happen, the social media news just refuse to do articles on it. (For obvious reasons.)
We do, just not in the US
@@QuintinHowell We really don't. If that was the case, people like Trump wouldn't be able to seek reelection.
Chief Vision Officer: “well I didn’t see this coming” 🤷🏻♂️
Luke: (intensifying)
Chief Victim Officer...more like.
HAHAHAHAHA @@buggerlugz6753
@@buggerlugz6753 ahahaha lol
@@buggerlugz6753ooof
Linus needs his vision checked.
As someone who has only just discovered this channel, I think it's hilarious that this apology video doesn't explain what it's apologizing about. "Concerns that have been raised"? LOL
I see the new CEO actually hit that giant red “DAMAGE CONTROL” button on his desk 😂
yeah, this is so blatantly corpo damage control, fucking ridiculous
WHAT THE FUCK, MERCH PROMO IN AN APOLOGY?
Bro he needed too. That got soooo bad soooo fast.
A good captain gets all hands on deck to stop the ship from sinking first, then you start holding court-martials to determine why it nearly went under
@@user-py7qh8bn8s I mean, should he just sxtand there and watch the fire burn?
He did the right thing and the Video isnt just corpo speak. It just not the unprofessional garage indie type video some might expect.
So f-ing true and its capitalism at its best(worst?)
I've been working in tech for about 20 years now. And it never ceases to amaze me how the silo effect apparently creeps up in every single possible type of tech companies. Doesn't matter if you make websites, stream videos, code games or elevator controllers. If you don't make sure to keep lines of communication in place. Doesn't matter you used to be a super tight team of 10 people, when you mushroom to larger sizes. That communication can't just happen anymore. It has to be thought out meticulously. Change Management is no joke.
A wild project manager appears!
True story, change management is haaaard.
It happens in every growing organization. Not just tech. It’s part of what they call ‘growing pains’ in business.
@@morgank.1249 Hell yeah brother. But when you finally get things to improve it's one of the best feelings ever. If you're involved in this kind of stuff, I wish you godspeed my good sir.
@@nicsosa369 I guess I'm a bit overly focused on tech businesses since I've only been doing that for the longest time. Now that you point that out, I have to say I wouldn't be surprised it's the case whenever any company grows "too fast". Or just growing pains as you put it best.
As someone who's only just dipping my toes into the project management/business analysis world, I really feel like you've nailed this on the head, and reinforced my instinct about change management being a crucial part of that bigger picture no matter the industry. Thank you, and I hope to know that feeling of seeing organizational improvement in my world in the future!
Day 9 after they said they'd be back in 7.
They have been reading the comments and have realised even more how badly they have messed up.
They could be offline for a month.
LTT is basically videos that advertise their merch.
They should stop forcing adverts down our throats.
They should use the last minute of their video to promote their webshop and merch, and not every 2 minutes like they do now in their videos.
We hate the constant merch references.
They used to be a tech company, a bit like Top Gear was a car show.
But they both turned into entertainment programs.
We don't watch for tech stuff.
We watch because the videos where entertaining.
But he has removed Anthony, and others who should get more airtime and turned the videos in embarrassing adverts.
14 days to slow the spread.
dudes not really human. just sees numbers in dollar signs... its just a company that hes tasked to turn a profit for or from... this was kinda a sorry apology/introduction for the NEW head GUY. POWER move for futer companys hes hopping to turn a profit on. that dont equal fun for OUR/your vewing pleasures.
All companies aim to make profit. Also Madison's claims were contradicted by Roper Greyell's findings today. You got rekt, LMG stays winning, lying women stacking Ls!
@@BakerWasewhy use adifferent GPU on the water block not designed for it? how did they lose the original GPU? why was the block sold at auction after they asked for it back? who was the buyer??? why can't you ask these questions.
Hahaha the irony of how Linus used to make fun of corporate robotic apology videos and this video is right up there amongst the best (or worst) of them.
When shit is on fire you should just trust the law-guys.
well i mean, there isn´t another option lol, after a problem like this comes out you have to apologize, take time and look into it, people would be complaining if they tried to just solve it under the public view with the argument of "they are trying to keep the problems on secret". Hope they take the leave for good and think about their mistakes because some of the acussations are wild and need a solution
Damned if they do, damned if they don't. I'm am curious what would be good enough for you?
*AND HE MONETIZED IT* that's the best part
How is this a robotic corporate apology video? They've stated what the problem was, and what they're going to do about it. They aren't just giving us motherhood statements about "doing better" they're saying what they are actually going to do to do better.
After a certain point you have to accept that cynicism becomes wilful ignorance.
The worst thing about this whole very sad situation is how Linus handled it. We all make mistakes, it's human, but you need some humility when you've been called out and that needs to be immediate - attacking your critics when you're clearly wrong is not a good look.
he can't risk loosing that swimming pools of his now, can he?
I think the issue is how to admit fault while also defending against invalid criticism. Not sure there is a best way to do that.
Honestly what games nexus summed up is what i had a feeling was happening to for a while. I have seen this channel become a view farm and honestly tuned out from it mostly, but this non apology of this company and not honing up to their bad shit. Completely ignoring some points and shoving their own mistakes onto someone else (who will take the fall for it) [best example the cooler] makes it clear that this is just a view farm with minimum effort reporting. This show has degraded from a tech review to a fancy unboxing quality tests. The Truly unethical and the non-appology makes things so much worse. LTT deserves to take the hit for their own non stop mistakes[edit; Why get angry about this review thing? Imagine if you write a sci-fy about life on mars. And the reviewer says 'Well this movie is about earth. It sucks and not worth your time.' its just not true. And the only victim in the above transaction is you. The person that writes the movies. Not LTT... they got their view and people place their trust in their review. IF you call yourself a in-depth tech reviewer you must hone up to the quality that is expected. They knew and carried on...] (that cost both the suppliers and consumers money) and they refuse to.
@@stellablaze7979 _"We have received these complaints and allegations, and are currently investigating to see where the fault lies, and how we can prevent this from happening in the future"_ is always better than _"You handled it unprofessionally and you're sad."._
You're right, there isn't a best way. *_There's absolutely a worst way though._*
I 100% agree, but I can also tell you that ADHD makes it very hard to deal with feedback/critics
I’m wondering what’s the point of having your wife and employees faces?🤔 you’d think it’s to make your audience feel sorry for your name
188k dislikes is nuts!
Colton just casually running half the company structure
despite being fired at least once everyday
The cream rises to the top in any organization. He’s likely overburdened and needs to delegate more.
Not HR, apparently
@@lwizzitehhh, I've seen many examples of that not being true. The peter principal is a real thing.
Slumlords enjoy the power.
Honestly, I would much prefer 2 or 3 quality videos per week that have high production standards, are accurate and honest, rather than videos every single day that end up with errors and inaccuracies.
Most people would, but 2 or 3 high quality videos isn't going to bring in the same amount of money as 7 low quality videos.
They can't run company with 100+employees by only posting 2-3 videos
I bet you'd rather "delay it for a bit longer so it comes out finished" instead of actually delivering a fully working product on time as originally promised.
Fr
it is a side discussion, but how would they make the money needed, to keep their pace of growing/giving to the community? (yes, we could use more numbers/data to make it a serious discussion - my point being it would have an effect, harming one side of things; also people are saying stuff, and acting the opposite way all the time... we cant be trusted TALKING about our preference )
this is the free market. when you f up, that allows the next guy to do better. I look forward to the next guy. Best wishes.
Mate this is the most corporate message a tech channel ever created!
“Companies are NOT your friends”
- Linus
Ans now a word from our sponsor! ~Also Linus
Tust Him Bruh!
There's a lot of Linus quotes that he's utterly and completely gone back on
Yeah, they're padding scapegoats after you (the CEO) tries to gaslight both his audience and other professionals.
@@MrCarlosj0 He meant it. "Not your friends, but my friends".
It's hilarious to me that in response to being called out for rushing things and making mistakes or blunders either due to lack of planning or greed, LTT put out a video that was rushed, got backlash for monetizing it, and had to add multiple edits and updates in the description/comments...
So if they took their time you would complain too, right? Because that's what usually happens
@@kevinxsavagegm They could've made a super short video stating uploads will stop and taking some time working through the mess. Instead they tried to do a cover-all apology video but rushed it...
@@kevinxsavagegmThey didn't need to post a whole 20 minutes video out fast, they can first apologize via a community post or whatever and create a proper video with time. Them posting a video saying they'll slow down with the output to increase quality while doing so in a hastily put together video with errors looks quite insencere in effort and intention. It's just so ironic
@@kevinxsavagegm nope
It's a trend, kinda like the fanboys throwing reason out the window lmao
Very corporate and disingenuous video. Why don't you thank Steve.
Before we go any further, there is a direct correlation between poor performance and large ear lobes. All those people in this video with weirdly large ear lobes should be fired. This will lead to an immediate improvement in team performance. Trust.
I bet many people at LMG quietly appreciated what GN did. They have been asking for a less hectic work flow, asking for time to make better content instead of more content and hoping that they will be able to make videos that they are truly proud of. This may be the catalyst for the change they've been waiting for.
Let's not ignore that this is happening during what is already a transition period for LMG as their new CEO assumes more and more of the CEO responsibilities. This week should provide a clear line separating the previous era of LMG and what will hopefully be a successful and better new era.
what did gamers nexus do?
i dont think they only quietly appreciate it
I bet Lukes secretly thankful to GN. Hes constantly trying to stop Linus like he said in this video but he cant actually stop Linus because Linus have this huge ego. Hope Linus really have made self reflection to himself on what hed become
@@keef_khanthey’ve released a video that is a compilation of mistakes, explained well and with the inclusion of their opinion and data.
It was interesting for me to watch: like a recap.
The best eras happen after a bad period. The Disney renaissance happened after the disney dark age.
They're not doubling down they're stepping up and now there is a lot more public Scrutiny so they'll do better or be called on it
This was never about drama, or cancelling LMG, or anything like that. There was a problem that needed to be addressed and we all want to see LMG improve and provide content we can rely on.
If LMG is willing to accept feedback professionally and truly improves, I think everyone is going to be happy
been waiting linus since like 2012 wishing the company turn over a new leaf. Maybe they have too much employees iunno.
That and also... You know. Not selling *ahem* auctioning someone elses property lol
This.
the video hasent even been out long enough for you to finish it tf watch it first lol
Yeah I've been watching LMG since 2012 and I hope they can recover from this, I would be happy if that meant way less uploads every week with much better quality content.
Still not pulled the original video that caused the problem.
for i lost my trust in this channels tech reviews after we found out the number of videos come before the truthfulness of the reviews
Steve was right when he mentioned treating ltt as another company and not a youtuber anymore.
They have been a product for a while now. They are still missing the problem. They are more interested in pushing a video on a deadline than accuracy or integrity.
Anybody who thinks GN are not a business are kidding themselves, and as such they will conduct themselfs as one. Right now marketing themselfs as the only credible source of information by discrediting a major competitor is the best business play; regardless of whether any or all of their criticisms were accurate
They have like a 100 employees or smtn ridiculous like that. That's not even a small company anymore...
@@r3ality66 They were called out first. Them responding to the callout is LTT's fault.
TH-camrs make mistakes. Ltt was still being run like a TH-cam outfit. This controversy + the vocal response by the community is what makes operations like this become a company. Expect LTT to be a lot more corporate moving forward
Tarren is like the school principal that only comes to assemblys when a teacher dies
😂
HAHAHA you nailed it
This is an incredible comparison
AMEN
didn't he leave the company?
Linus!
You're FIRED!
Im an engineer in medical device manufacturing. I say that because I want to give context to my comment. Early in my career, I worked for companies like Linus Media Group. They would push stuff under the rug to maintain their trajectory, but typically screw up and have fallout consistent with this video (albeit less public). I kind of chuckle hearing them talk about process improvements and transparency. Not to discount their hard work, but they review computer tech. As long as your testing is as accurate as you can make it (considering your conditions that should be known), there's really not much to it. I've validated processes for products that are implanted in your brain. As long as you do the right stuff, have the correct people to support it and give a shit, you'll be ok. Linus media group's problem is the ran before they could walk not realizing their opinion could literally bankrupt a company.
Also, what they did to billet labs was shitty, but legally, it depends on the agreement they had in place. Typically, when you make something for someone, its difficult to protect your IP. Granted, if they rip off the design, you will have to litigate it pending a patent. If I was billet labs, id be pissed at hell. I know the cost of custom CNC machining and its very expensive because you're paying setup costs, material cost, and all of the upkeep costs associated with machining. Typically $200 an hour
Test results will speak for themselves. Give a conclusion, but don't shit on a company (even if you think it). it will bite you in the ass.
$200 an hour. That is a laugh. I work at a custom engineering firm and a medium sized slug of copper or 304L stainless or aluminum can cost over $1000 dollars itself.
Talking about labor rates big boy. Not material. @@christopherjames9843
I'm more concerned about their corporate culture than the damn testing tbh...very concerning
"Linus media group's problem is the ran before they could walk not realizing their opinion could literally bankrupt a company." I want to point out that just because this is a very true thing, doesn't necessarily make it a bad thing.
I loved when Linus called out apple for their bullshit warranty status and even Linus's willingness to pay the amount to correct the warranty. Apple the dodgy company completely looked the other way. If it weren't for Linus I would still think Apple is an honest company.
Lol, kinda like a $250 backpack with no warranty?@@clayman648
*"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."* - Warren Buffett
It only takes one tree to make
A thousand matches
Only takes one match to burn
A thousand trees
A thousand trees
yep, you always gotta be careful with your actions
This right here is why I'm honestly not sure anything they try to do will be enough to really fix it. It'll never be the same.
Linus was properly ruining his reputation for a while. Lost a lot of respect from me when he called people using addblock pirates and thiefs. Meanwhile his videos have ads + double sponsor slots + his own plugs. Some are more ads than actual content.
@@pewpin1039 everyone use Adblock, what kind of claim is that? it sounds ridiculous
CEO does not blink, not once. His AI needs dynamic movement added.
He also talks in code. I got something about him only being in the job six weeks and then the rest of it glitched out.
Right like these people don't seem like they know what they are talking about they just know dollars which is fine but why even make the video
He blinks around 20:00, I guess the rest is erased by the editing.
LOL i didn't notice until i read your comment, but after reading, i can't unsee it LOL hahahha
literally did not blink until 10:28/29.
You can see his eyes move side to side as he reads a script
Jesus I watched the video and the overactions are blown way out of porportion. They took accountability and said they would work on improving things what else do you guys want? Literally have linus roll into a pit of tar and then feather and beat him?
"Yeah, yeah, I'm sorry - but you know who isn't sorry? Our sponsor!"
- Linus from Linus PR Disasters Tips
Omg thanks for the laugh!
And your expertise is?
I thought it was a pretty good joke though.
then there is a lot of ppl who are like me i dont give a shit and this just isnt that big of a deal @@blitzwing1
lmaoo
What Linus should have done is got out a ukulele and set his not apology to a song. I heard this works great and can never go wrong.
ukulele, that's it! I forgot what it was called and was too lazy to look it up. @@Sigma1 going to casually edit my comment now and make it funnier *tips hat*
Is that a reference to something? Can I be told to what?
@@nachomolaolivera7580Miranda Sings is her TH-cam name I think.
Maybe he can use a gong.
@@nachomolaolivera7580search for the colleen ballinger scandal
I am so confused right now. What did they do wrong? Sounds like a lot, but they didn't specify what exactly happened.
Well at least he gave an apology still BS it took gamers nexus to call you guys out to get a real apology out. My LTT screw driver and water bottle feel tainted. I still hate the sponsor jokes in this video it’s just BS. Messing with a new companies well being isn’t a joke, but LTT is.
Out of all the things Linus can drop, I wasn't expecting him to drop the company's credibility
LOL
such reused comments. i've seen this below hardware unboxed's video. not to mention the many other copy pasta comments without shame.
this is copy paste. made under hub's video too.@@charlconradie4935
@@Maximus20778 The internet is full of children both young and old.
true lol
I think most people would agree, none of us have the time to view the amount of videos that you guys were putting out. Less videos with higher quality and better ideas will probably lead to an overall increase of views across all channels than what the current pace was.
I think it's not about ensuring that you watch every video, but rather growing the audience by producing videos for a wider range of people with a wider range of interests.
Totally agree, I'm tempted to turn notifications off with how much content I get now
Like a Jontron effect, but a more stable upload schedule.
Agreed. I've skipped so many videos. There's way too many and often filled with useless fluff.
Many people watch their stuff daily, I use it as background noise, or stream while out for a jog. The massive viewership numbers don't lie.
I don't think anyone is using them or at least exclusively using them to make product purchases. Sure, I'll watch Steve meticulously do some graphs while debating a video card purchase, but those are wildly different types of shows.
LMG is like a light hearted Daily Show, while GN is like 60 minutes. Conflating the audience is a dangerous assumption.
Linus can do us all a favor and quit. Completely
@@deejrdee1 1 comment saying he should quit is harassment? What about the women who came forward about the sexual harassment they suffered from Linus, that matters les to you than my 1 youtube comment? sad!
@@maiLfpsthe sad part is if you spam harras every LTT critic, that is cool. LMG should have just had the balls to turn comments off if they didn't want the attention and were honest about it. Remember how Linus went on that big rant about how bad turning off TH-cam dislikes was?
@@maiLfps
It's not actually possible for Linus to quit with the company continuing to exist.
I love Linus
I'm honestly shocked he didn't have all of them sing an apology song with a ukulele.
Underrated comment😂
@@trippymartian8847 Certainly the funniest so far, lmao!
Bro that's serious
Someone made him sing an AI version
W comment