New CHANEL 22 Bag BREAKING 😮 Leather CRACKING & Other Flaws - An Honest Review of the CHANEL 22 🤯🤯🤯

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  • เผยแพร่เมื่อ 28 ก.ย. 2024
  • Join me today to discuss a New CHANEL 22 Bag BREAKING 😮 Leather CRACKING & Other Flaws - An Honest Review of the CHANEL 22 🤯🤯🤯 ...and for a CHANEL 22A UNBOXING 😍😍😍 I received VIP TREATMENT at CHANEL PARIS 😮 CHANEL METIERS D'ART 2022 - just WOW !! 😍😍😍 Let's have a look at MY NEW UNICORN CHANEL BAG 😮😍 EPIC CHANEL & FENDACE SHOPPING VLOG 🤯😍 OMG !! Come Shopping With Me at Harrods, Hermes, Louis Vuitton, Dior, Gucci, Fendi, Bvlgari & Chanel in June 2022 !! Do you love luxury shopping vlogs as much as I do? I really missed Harrods and I can't believe how many beautiful designer handbags I spotted!! The new Chanel Metiers d'Art 2022 Collection is finally out - otherwise known as the Chanel 22A Collection - and I've fallen in love with the pink velvet Chanel Mini Rectangular, the purple Chanel 22 Bag, the white Chanel 22S Heart Bag, the rainbow Chanel Mini Reissue and the black Chanel CC Tote which is a vintage Chanel bag that has been reissued for this year's Chanel 22A Collection!! However, the small Chanel Gabrielle Bag and the Chanel Classic Flap Bag in the Jumbo size are still next on my handbag wishlist!! I can't wait to show you more of Chanel Metiers d'Art 2022 - or Chanel 22A - which is finally in the boutiques right now!! What are your favourite Chanel 22A bags and what are your thoughts on the new Chanel 22 bag and the Chanel heart bag?
    Join me, ‪@Jessiestyle‬ & Dacob live on Saturday at 9pm UK time over on ‪@SuperDacob‬'s channel, lovelies!! Xx
    Luxury shopping in London is great, especially shopping at Dior, Chanel & Louis Vuitton!! You never know what you'll find on a luxury shopping spree!! I love the new Bottega Veneta Teen Pouch in chlorophyll and my dream Fendi Peekaboo Mini with the embroidered flowers!! Another highlight was the Louis Vuitton Papillon Trunk Bag - they still don't have any Louis Vuitton Nano Speedy models in stock. Stay tuned for my luxury shopping haul next week - can you guess what items I bought? Maybe something from Dior - a Dior Saddle Bag, a Dior Book Tote or another Lady Dior - what do we think about Dior's new micro bags by the way? I'm in love with the micro Lady Dior!! Or maybe some Dior jewellery? I've been collecting many Dior jewelry pieces for some time now, especially Dior earrings!! I'm also a sucker for Chanel earrings and Chanel jewellery in general!! Did you spot anything in the Chanel Sale - maybe some Chanel shoes?
    Today, we are going to visit Designer Exchange London in Knightsbridge - a reseller of vintage and pre-loved designer handbags. They have so many beautiful Hermes Birkin 25 models in stock - what Hermès Birkin or Kelly do you dream of adding to your handbag collection? Also, which luxury handbags do you want to buy next? I still can't believe I was able to try on the beautiful Hermes Himalayan Bag - the Hermes Himalayan Birkin is the most expensive handbag in the world!!
    I hope you enjoy this London Luxury Shopping Vlog at Hermes, Dior, Chanel & Louis Vuitton - there's also some Zara Come Shopping With Me videos coming soon!! The next Zara Haul 2022 is just around the corner!! Let me know what you think about the Louis Vuitton Valentine's Day Collection and the new Dior Spring Summer 2022 Collection!! I love Selfridges and Harrods London and I hope you enjoyed this shopping spree as much as I did!! Tell me about your first Hermes experience - I will also upload new Chanel 22A Collection videos soon - what pieces from Chanel 22A & Chanel 22S are you currently eyeing?
    More fashion hauls, shopping vlogs and designer handbag collection videos coming soon!! Xx

ความคิดเห็น • 521

  • @RominaRoseMay
    @RominaRoseMay  2 ปีที่แล้ว +23

    Hey lovelies!! 😔❤️ First of all, what would you do? 😯❤️ Secondly, let me know if you have the same issues with your Chanel 22 bag - I need some help!! 😘❤️ Xx

    • @yulianagonzalez2428
      @yulianagonzalez2428 2 ปีที่แล้ว +2

      I just try to sell it
      This problem is gonna continue and make it worse
      Recently I don’t justify spending in a bag with bad quality issues
      But If was me I just want to sell it.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      @@yulianagonzalez2428 Sell or return maybe!! 😔💔 Xx

    • @teneshaanderson4761
      @teneshaanderson4761 2 ปีที่แล้ว +4

      It was an ugly bag in the first place

    • @julianam.1912
      @julianam.1912 2 ปีที่แล้ว +4

      Romina, I saw a black one for resale on Vestiare and it nas the same exact issue, to the t. So I believe it is a problem with all 22 bags, not just the metallic leather ones!

    • @TheJasmin098
      @TheJasmin098 2 ปีที่แล้ว

      Hi Romina, this happened to my chanel white 22 bag, I posted a quick short clip, have a look. Leather is peeling top portion of my bag, could be a design flaw and paint on leather as well.
      th-cam.com/users/shorts8VqkIfxzfP8?feature=share

  • @melissac.5948
    @melissac.5948 2 ปีที่แล้ว +136

    .
    Romina, I am a retired designer, and I’m afraid that when I first saw your beautiful bag my heart sank. I know that a bulky drawstring being pulled through a leather channel will cause stress on every part of that channel. Add to this the fact that the leather is beautifully soft and finished with a superfine metallic layer - and you have a recipe for damage.
    When I saw you tighten the bag’s drawstrings for the first time, I was pretty sure that the damage had begun. There are ways that the bag could have been designed that would have protected the bag from this damage, but they were not used. Also, the metallic finish, were it “distressed” a bit, would camouflage the inevitable damage.
    I’m afraid that you will not be happy if even a bit more damage occurs to this beautiful bag - but it will. For what it’s worth, I think you will be happier if you return the bag, not replacing it with the same model. There will be others looking to return their bags - and soon. Best to return it before Chanel is forced to revise their return policies.

    • @heatherpoulson5407
      @heatherpoulson5407 2 ปีที่แล้ว +10

      Very informative. Thank you for sharing your fashion wisdom❣️

    • @ada4030
      @ada4030 2 ปีที่แล้ว +10

      It’s proven itself to be a disposable bin bag. I agree on your points. The less you cinch it and the less weight you carry in it you can prolong the life of the bag. It is not a forever bag. Best to return het promptly. Maybe an SLG in the same color will satisfy your appetite for the beautiful metallic purple?

    • @Skylife335
      @Skylife335 2 ปีที่แล้ว +5

      100% this bag in metallic bad idea

    • @caterinawilliams998
      @caterinawilliams998 2 ปีที่แล้ว +4

      Excellent observation, advice and feedback!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +7

      Thank you so much, Melissa!! 😘❤️ This was really helpful & insightful - I will go back to Chanel this week before my one-month return policy ends!! ❤️❤️❤️ Xx

  • @shaninaaa
    @shaninaaa 2 ปีที่แล้ว +70

    I don't know how many chances Chanel needs. I realise metallic/metallised leather is more prone to wear especially along creases and pressure points - but to see noticeable cracking after 2 wears is not "delicate leather". It's not "leather that has to be babied." It's a design flaw. If they were going to put this design to market in this material, they should have modified the design to reinforce those edges. With how much they are charging they have the money to do proper tests on their designs and leathers. They're not some small business that has to take a huge chance on making a loss. It's Chanel. They are a huge fashion house with people lining up willing to pay. With every release they are guaranteed to make a huge profit.
    I hope that it doesn't get worse, but if it does, I hope you can show this video as a record of the fact you came in asking about your faulty bag and they told you only to come back if it got worse! So many horror stories of luxury brands essentially saying you should've come in earlier and too bad. It's a beautiful bag and one that you love, I'm sorry it didn't live up to your expectations!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +3

      I hope so too!! 😔💔 Thank you so much for your feedback, lovely!! 😘❤️ Xx

    • @AnnaCN78456
      @AnnaCN78456 2 ปีที่แล้ว +4

      I work in a supplier with 22 euro bags metalic finished (small bags made in leather this lot we have now is made in Italy but we also have Portuguese or morrocan bags) and they do not do this.
      Southern europe and Northern African know how to work leather we know this is bag quality outrageous. I feel they are taking advantage of people that don’t work with leathers.

  • @mwmsjuly19
    @mwmsjuly19 2 ปีที่แล้ว +25

    The bag is too new to the brand for them to question you *at all.* The design is poor and they behave so arrogantly as if it's our privilege to pay excessive prices for flawed merchandise. "Everything is fine with this bag, madam." Give me a break. It should be flawless. Everything they make should be flawless -- as well as their customer service -- at these prices.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +4

      I totally agree!! 😔💔 I still have to figure out what to do now - my ideal scenario would be to exchange this one with a new one - I'll keep you updated!! 😘❤️ Xx

  • @absolutgeorgeuk
    @absolutgeorgeuk 2 ปีที่แล้ว +65

    This bag was designed for rich women that don't care if it's worn out and have to ditch it after a few months. That's the spirit of this trash bag concept after all.

    • @Coastpsych_fi99
      @Coastpsych_fi99 2 ปีที่แล้ว +12

      Or collectors that buy it to sit on the shelf.

  • @stephaniebecerra7619
    @stephaniebecerra7619 2 ปีที่แล้ว +18

    Romina, how disappointing. I was so happy for you when you got to pick up this beautiful bag in Paris. I think because of the construction of the drawstring design this problem will only get worse over time. I hate to say it, but it might be best to return it before it gets worse. Especially since your intent is to use this bag on a more regular basis. Definitely keep us posted. Happy weekend to you.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Thanks, Stephanie!! 😔💔 I really need to think about what to do next!! 🤔💔 Xx

  • @Midlifebeautyphile
    @Midlifebeautyphile 2 ปีที่แล้ว +8

    This is so upsetting and unacceptable! I almost bought the blue metallic on launch day in Paris. I Immediately had concerns about the chain pulling directly through the leather. I feel it needs rings or some type of reinforcement. I question my SA and she assured me it would be ok. I opted not to get the bag and picked up a large 19 instead. I have regretted not getting that blue 22 until seeing your video today. Thank you for your honest feedback.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Glad you didn't get the bag!! 🥰 I still have to figure out what to do with mine now!! 🤔❤️ I wonder if Chanel reinforces the design in the future!! ❤️❤️❤️ Xx

    • @jelenafit8849
      @jelenafit8849 2 ปีที่แล้ว

      but they dont care!!! people still paying for crappy qulity

  • @ryomatsukigami52
    @ryomatsukigami52 2 ปีที่แล้ว +7

    I think it's to be expected right? Especially since there is a lot of claims regarding Chanel's quality issues nowadays. To be honest I am surprised you purchased the bag since you recently made a video about Chanel's dropping quality and that same bag of other youtubers being broken almost instantly after use... I hope you can get it fix Romina I know you really like the bag

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      The colour of this one made me weak haha!! 🤭❤️ I just had to have it but I should have listened to all of you!! 😅❤️ Xx

  • @mixedandknot5911
    @mixedandknot5911 2 ปีที่แล้ว +2

    Many years ago I bought a similar metallic leather handbag from Burberry. I received many compliments and loved my bag until it started with the scratches and peeling. Burberry sales staff said that it would take it back but I decided to keep it. BIG MISTAKE! A few months after the fact, I had to throw it out because no repair shop or Burberry could fix the damage. I learned my lesson and have not bought metallic bags and now I learned from Melissa C. that it is all in the construction. Thank you, Melissa C., for this information.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      So sorry to hear that!! 😔❤️ Xx

    • @diannshoemaker6419
      @diannshoemaker6419 2 ปีที่แล้ว +1

      SURFACE finishes, like ANY leather that is surface painted, and not deep dyed, is a bit more vulnerable to wear. A MERE SCRATCH can can reveal a different UNDER SURFACE. But most painted bags, at least USED TO, do some fancy chemical things, not just heavily layering the paint, but chemically bonding them to the surface. BUT THESE TRANSPARENT metallic finishes ARE NOT THAT. Think of it as a top coat on a manicure. Unless SOMEONE has done some fancy chemical footwork to adhere it, to the leather, is just about as temporary as your manicure. WHICH WASN'T $5. THOUSAND DOLLARS...I"m not exactly sure why all you STRONGE WOMEN allow yourselves to be intimidated BY A BUNCH OF CLERKS. IT IS NOT THEIR MONEY. IT IS...YOUR MONEY. AND YOU DESERVE TO BE HAPPY. Isn't that, afterall, WHAT YOU PAID FOR???

  • @viajandoimigrando388
    @viajandoimigrando388 2 ปีที่แล้ว +4

    Nothing to do with the topic, but I was watching your video and my son (14 years old) came to give me a kiss and he heard you. He said immediately: “Is she German?”. I said “yes” and his answer was “a German recognizes another German”. It was very cute. 😊😂

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Haha 🤭❤️ That's indeed very cute!! 😁❤️ Sehr süß!! 😍❤️ Xx

  • @annedawson8338
    @annedawson8338 2 ปีที่แล้ว +6

    Maybe it's not about the leather, it's about Metallic! Almost all the sales told me don't buy leather goods with metallic colors, and this is why,easily cracking.

  • @dspaethe10
    @dspaethe10 2 ปีที่แล้ว +14

    Some self-reflection: Isn't it crazy how we want to reward ourselves with nice bags and end up with ones that worry us...

  • @natalijaspeaks
    @natalijaspeaks 2 ปีที่แล้ว +2

    My lovely Romina, so this is quality content !! The research you‘ve done is truely amazing! Nobody talked about this issue ! Greets from Germany❤️

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Glad you liked it!! ❤️❤️❤️ Xx

  • @caterinawilliams998
    @caterinawilliams998 2 ปีที่แล้ว +2

    Hi Romina. Thank you for sharing. I do understand your distress. This should not happen. Here are my very first thoughts. From what I can see and understand from the construction of the bag itself, there are two issues here. The drawstring is made of a chain and the hard metal rubbing against the leather, is causing some wearing, but this is the design itself of the bag and therefore it can not be changed. However, ideally the stiches should NOT come right to the top of the opening edge where the pulling action takes place, because this - in combination with some weight (when the bag is full) -will definitely going to put some strain on the stiches and pull them apart in due course. The drawstring should pass through an half inch of double leather unstitched, it should be stitched only along the the bottom. Now, the particular leather used for this bag is calf skin with a metallic finish glaze. In my experience, all the metallic finishes, regardless of what leather is used underneath, are very very delicate, especially if they are used for a drawstring bag. It is very hard to maintained the glaze on any leather. I am going to do a quick research on the leather finish and leather stitching used to make this bag in particular and I might get back you know with further observations. For the moment, here are my thoughts. Please don't let this stopping from using the bag you love. Enjoy it. Speak later. Love, Cat xxx

  • @BySamWithLove
    @BySamWithLove 2 ปีที่แล้ว +8

    I have been a Chanel lover and buyer for 2 decades. I recently asked someone who works for Chanel head office why the quality wasn’t as great as even 3-5 years ago. I was told that 1) they don’t necessarily source the same high quality materials as they used to (this is obvious if you have been buying from them for a while) 2) they don’t hire the the same quality of people that they had for decades to make the bags anymore as well - cheaper labour and just in general. Very disappointing.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Thanks for letting us know!! It's very disappointing indeed!! Xx

    • @RubyLyuba
      @RubyLyuba 2 ปีที่แล้ว +1

      So why they still do price increases anyway? Poor quality, but more high prices, where the logic?

  • @kmms7784
    @kmms7784 2 ปีที่แล้ว +13

    I think that you should carry your bag as often as you'd like and when it needs repair, take it in for repair. It's crazy that we pay so much for bags and barely use them! I've come to think of signs of wear on bags as character.

    • @katemiller7874
      @katemiller7874 2 ปีที่แล้ว

      I totally agree. That’s exactly what I would do.

    • @LW_242
      @LW_242 2 ปีที่แล้ว

      I agree

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I will try my best to do that!! 😘❤️ My OCD just likes perfection unfortunately haha!! 😅❤️ Xx

    • @diannshoemaker6419
      @diannshoemaker6419 2 ปีที่แล้ว

      YOU CAN'T FIX PEELING. TAKE IT BACK. COMPLAIN BITTERLY.

    • @diannshoemaker6419
      @diannshoemaker6419 2 ปีที่แล้ว

      @ kristal maner Smith. PATINA is the glory of aging. Like CHIPPENDALE FURNITURE. ..PEELING in a twice used bag is gross incompetence in quality. BUT TOLERATING THIS IS GROSS STUPIDITY. YOU'VE BEEN HAD. BY PEOPLE WHO KNOW THEY CAN.

  • @dunialex161
    @dunialex161 2 ปีที่แล้ว +1

    Hi Romina, I am so upset about your experience with the 22 bag. I just bought the small size in white on Wednesday and wore it all day. I absolutely love it, most beautiful bag ever. Mine does not have the stitching on the side but I noticed that the chain link is not perfect in a couple of areas. I don’t know if that is happening to other people but I am not returning it. I love this bag so much!!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      So happy to hear your bag was produced properly!! 😘❤️ I still have to figure out what to do with mine now!! 🤔❤️ Xx

  • @KhoiNguyen-gh2ck
    @KhoiNguyen-gh2ck 2 ปีที่แล้ว +1

    Hi Romina, thank you for sharing this issue. I have just bought the Chanel 22 in black, so I checked my bag whenever I heard this happen to yours. Luckily, my bag doesn’t have that stitches on the edges, they’re about 1/2 cm from the edges. It’s supposed to have the same structure to make the luxury bags like Chanel. They’re thousands dollars, so we deserve to have them in perfect conditions

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      So happy to hear your bag was produced properly!! 😘❤️ I still have to figure out what to do with mine!! 🤔❤️ Xx

  • @lornahogan6183
    @lornahogan6183 2 ปีที่แล้ว +1

    Hi lorna here i think you should try bring the bag back to the store in dublin ireland the staff are much nicer there an the store is not as busy as the stores in london there is a high chance that they could have the bag best of luck with it an its not good enough form chanel the way they treat there customers so shocking dont let them away with that 😀

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I wish I could beam myself over there haha!! 🤭❤️ That would be ideal!! 😁❤️ Xx

    • @lornahogan6183
      @lornahogan6183 2 ปีที่แล้ว +1

      @@RominaRoseMay the staff are lovely there so much nicer than in london they would look after you there you chould give them a ring to see if they have it in stock just ring brown thomas dublin store an they will put you on to chanel its worth a try 😀

  • @kyletexxas
    @kyletexxas 2 ปีที่แล้ว +4

    Luxury brands think as long as people want to wear their name, it doesn’t matter the quality

  • @nanaf3303
    @nanaf3303 2 ปีที่แล้ว

    You know there are other youtubers who have this bag. Have the same issue. Might want to check into this

  • @JasonLuxLover
    @JasonLuxLover 2 ปีที่แล้ว +1

    I believe the Chanel quality issues are because they are outsourcing they all get the leather from the same manufacturer in Italy then they outsource factories to stitch the quilted leather then they get it shipped to France to manufacture into handbags that’s why you have so many different quality issues and as far as the hardware that’s been coming off I believe it’s also outsourced from China! Luv you! 🌹🌹🌹🌹

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      That's very likely!! 🤔❤️ I'll keep you updated on what they say at Chanel this week!! 😘❤️ Xx

  • @suzan_8781
    @suzan_8781 2 ปีที่แล้ว +1

    Hey Romina, Im sorry what happened with your bag, because I know how much you love it. I would definitely return the bag and ask your money back. Come on, this bag costs over 5000 EURO and after wearing this twice the corners are tearing. It will only get worse, and you deserve a better bag. Much love.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      I'll try my best to exchange it - I'll keep you updated!! 😘❤️ Xx

  • @Born1986
    @Born1986 2 ปีที่แล้ว +3

    This is really disappointing! As soon as you started explaining the wear, I wanted to jump up and run to find my 22 bag that I just received this week. You are right that we are essentially the guinea pigs for Chanel with this style. The only reason I jumped to buy a 22 up from 22A was due to the Brown color being re-released again this season. After I finished watching your video, I checked my 22 in the 22A Brown and saw that my stitches do not go to the very edge of the sides. They end in a point at the top of the bag that’s a few millimeters from the edge where the straps come out and pull up the leather. So I think I will be all right and not see the same wear as your 22 and stitching.
    I wish I could say that I will wear it out immediately to see how it actually wears, but I’m a bit homebound at the moment. So here’s to hoping that if there is substantial wear, Chanel will repair the bag later.

    • @ada4030
      @ada4030 2 ปีที่แล้ว +2

      I’m concerned about it being a flawed design despite the details of the edge stitching.

    • @Born1986
      @Born1986 2 ปีที่แล้ว +1

      @@ada4030 Very true. Would it have been too much trouble to put a band of leather to reinforce the edges? Come on, Chanel.
      I’ve got a few days to decide if I’m going to return the bag instead of trying it out.

    • @ada4030
      @ada4030 2 ปีที่แล้ว

      @@Born1986 You must be so disappointed! I like the idea of the style. I noticed right away that there weren’t any grommets or reinforcement like Chanel has on other styles. Having owned a (high street brand) of bucket bag, I know firsthand that cinched leather will tend to crease and show wear more than a structured style. I have avoided investing in a more expensive offering of unstructured bag as I’m afraid I won’t get much cost per wear and or longevity. Then again, we love what we love and sometimes it’s about our obsession and cost per wear investment.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      So happy to hear your bag was produced properly!! 😘❤️ I still have to figure out what to do with mine now!! 🤔❤️ Xx

  • @zedrickapolloshorts6515
    @zedrickapolloshorts6515 ปีที่แล้ว

    Best review by far!❤ May I ask what size is your Chanel 22?!❤

  • @caterinawilliams998
    @caterinawilliams998 2 ปีที่แล้ว +1

    Hi Romina, i have caught up with Dacob live and watched your exchange about the bag. I think Dacob's advice is very sound. I would try to get either a refund or credit from a London boutique, but not another ( the same) bag at the moment.
    I would simply say that you want to return the bag within your statutory right of the 30 dd return policy. I would not elaborate too much over the reasons - I would keep it really simple and to the point, something along the line that the bag doesn't suit your life style or yourself. Then see how they react to the fact that you bought the bag in Paris. They might fuss over that a bit because of the out of EU taxes and currency exchange. The alternative would be to get back to Paris and exchange the bag directly there where you bought it. BTW please read the Chanel T&Cs as stated on your LaFayette receipt, I am pretty sure you have kept all the paperwork. When in Paris you could ask for a refund or a credit note to be spent in the UK - I am sure you are aware you might lose a bit of money. When in London (I live in Somerset), I usually go to the Chanel concession in Selfridges or the Chanel boutique on Bond street, I have always find the staff there very helpful over many (20!) years now. Personally, I would not get another bag, let's wait and see the feedback about wear & tear from other clients. Let's the dust settle for a moment, I would cool down and try not to let emotions run high. This is my personal opinion. Please keep us posted. Lots of love & good luck, Cat xxx

  • @ongcathryn4491
    @ongcathryn4491 2 ปีที่แล้ว

    Never buy metallic color, as the coating will fade, on the past where the bags rubs on your body. Another material to avoid is patent leather, color will transfer easily and the leather gets sticky and sometimes patches appear over the years. First time leaving a comment here, loved all your blog.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      So happy to hear that!! 🥰 I've never had issues with patent leather yet luckily!! 🤗❤️ Xx

    • @diannshoemaker6419
      @diannshoemaker6419 2 ปีที่แล้ว

      NOT ALL leather is created equal. I have a large georgeous Arcadia ( another small boutique brand) in black patent, and it's wearing beautifully it's 3rd yr. But you should store it stuffed, and not touching another bag. And be a little more mindful not to scratch it. Reminds me of my patent Maryjanes when I was little...

  • @CalebSnell
    @CalebSnell 2 ปีที่แล้ว +1

    The Chanel 22 saga continues, so disappointing. However, I’m glad I’m not the only one who stalks insta and zooms in on problem areas on other peoples’ bags, Instagram is such a good resource for that. Personally, I would take a tape measure and periodically check to make sure the cracks don’t worsen with use.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      I might go back to Chanel this week and try my luck again just to know I did everything I could - if they won't let me exchange her I'll just have to live with Miss Frankenstein haha!! 😘❤️ Xx

    • @CalebSnell
      @CalebSnell 2 ปีที่แล้ว

      @@RominaRoseMay Miss Frankenstein- I love it!

  • @lorijw7886
    @lorijw7886 2 ปีที่แล้ว +2

    You just purchased this bag and only used it twice, have them send for repair or replace with a new bag. Do not wait, it will only get worse.

  • @archanajayaraman9928
    @archanajayaraman9928 2 ปีที่แล้ว

    BIG thanks for making both the elaborate videos. After watching them, I ran to see the edge stitching on my caramel 22 small and mine does have the common thing with the bags showing problems. Am out of the return window and the bag hasn’t been used yet. I’ll try to avoid or lessen damage to the leather near the edges by putting a Velcro around the straps. One great lesson learnt is do not buy anything newly launched from Chanel in the FOMO.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      That's definitely a good lesson for all of us!! Let me know in case you'll experience any wear & tear!! Xx

  • @jeanettenfreeland1408
    @jeanettenfreeland1408 2 ปีที่แล้ว

    I love the Purple

  • @deconstructedluxury1964
    @deconstructedluxury1964 2 ปีที่แล้ว +2

    Let's hope it will be some you can live with, more importantly - lets hope the letters stay on!

  • @Handbagholic
    @Handbagholic 2 ปีที่แล้ว

    Thanks for sharing! Yes that's a big concern

  • @andreamyers6144
    @andreamyers6144 2 ปีที่แล้ว

    Also watch the leather that runs through the chain. I think I noticed in one of your photos that there was some cracking beginning on the strap.

  • @joymae
    @joymae 2 ปีที่แล้ว

    It does make sense that when your scrunch the leather because of the drawstring that the leather would crease just thought maybe they overcame this design. This is so sad my heart is sinking for you. I did think the leather looked off when I saw it in person…

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      The wear & tear on mine has actually gotten really bad now - will make another update video soon!! 😔❤️ Xx

  • @cindalong1716
    @cindalong1716 ปีที่แล้ว

    Love the sunglasses you wearing towards end of the video! Where are they from?😂

    • @RominaRoseMay
      @RominaRoseMay  ปีที่แล้ว

      They are from Gucci!! 🤗❤️ Xx

  • @audrey-jane
    @audrey-jane 2 ปีที่แล้ว +3

    Romina, ignore the people that are criticising the look of this bag in the comments; it does not help the situation and if you like it, that’s your business. My primary issue with Chanel is that you have reported the problem and they have given you absolutely no solutions to rectify the faults in your bag. The item is faulty, regardless if you purchased this in France or on the moon, they should take responsibility for the fact this item is not fit for purpose. I would consider going back into store and explaining that this is not good enough and this does not comply with their in house returns policy. Of course over time things deteriorate, why should you have to wait for this to get even worse before they can make it better? This was not the outcome you desired, I really hope you return to store and address this with a manager. Please keep us updated on the outcome 😘🎀

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      I totally agree!! 😔💔 I'll definitely try my luck at another Chanel boutique again this week - I'll keep you updated on what happens next!! 😘❤️ Xx

  • @Lucy-rz3nv
    @Lucy-rz3nv 2 ปีที่แล้ว

    I just check my new 22 after you said this issue. I do not have edge stitching(but close to the edge, it have little space).
    I think Chanel need to improve their quality otherwise it not worth the price. Hope you can exchange and get the new one.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Thanks, lovely!! Glad yours is without the edge stitching!! Xx

  • @hadrienstar
    @hadrienstar 2 ปีที่แล้ว

    weight of the bag is going to stress that metallic Finish to crack, return it if already not happy it will get worse. Maybe get in regular purple without metallic if. they have. good luck.

  • @barbarashihoka8519
    @barbarashihoka8519 2 ปีที่แล้ว

    Romina. The 22 bag is pretty. But the quality is lacking in my opinion. I would ask for a credit. So u can get a different style u like in the future. I would use the beautiful. Purple patent lady Dior you. own that. One is so magnificent 🌸

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I totally agree, Barbara!! I will do my best this week to either exchange her or get store credit - I'll keep you updated!! ❤️❤️❤️ Xx

    • @barbarashihoka8519
      @barbarashihoka8519 2 ปีที่แล้ว

      Thank you good luck try to get the credit. Another one will probably have the same defect 😕 use the purple patent Dior. The Dior one is pretty also on the outside the Chanel letters May fall off. The wear on this new Chanel. Bag Is unacceptable. Hope to hear the . Outcome. Remember. These are only Sales Associates. Not Chanel. Headquarters. Or the manager

  • @jailynnu3881
    @jailynnu3881 2 ปีที่แล้ว +5

    Ask yourself is the color or wear-and-tear more important to you? At this point you can’t have one without the other. So keep the bag and expect more cracks or return and get your money back for another bag down the road. There will always be new bags to love.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      So true!! 😔💔 I really need to think about that!! 🤔💔 Xx

  • @jess_stensrud
    @jess_stensrud 2 ปีที่แล้ว +1

    Omg!! I was gonna buy the ruthenium metallic one - not anymore!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Definitely check if the stitching goes over the edges or not in case you buy one!! 😘❤️ Xx

  • @justyawping
    @justyawping 2 ปีที่แล้ว +1

    SO SO Sorry about your Beauty Cracking ... but I am looking forward to seeing you Tomorrow in the Fashion Bunker, we will give you Love + Support! XXX

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Thank you so much for all the support!! 😘❤️ I loved your little IG story!! 🤭❤️ Xx

    • @justyawping
      @justyawping 2 ปีที่แล้ว +1

      @@RominaRoseMay : You have it always My Dear! And I love that you loved my Silly IG Story; You two together make me Happy! Xxx

  • @donnaboyd9401
    @donnaboyd9401 2 ปีที่แล้ว

    Love the video very informative. When you showed the still photo it was easier to see the cracks and when you tried to get close up they get close up on that type of color it's kind of hard. It always shows up better right in front of you with a naked eye lol. The company should do better if you're going to make a bag that expensive jewelry whatever whatever don't have stones missing don't let the material crack and crease..

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I totally agree, Donna!! 🤗❤️ Xx

  • @ellieding8001
    @ellieding8001 2 ปีที่แล้ว

    It’s such a beautiful bag! I hope it will last forever for you! 🙏I thoroughly enjoy all of your contents Romina, please keep making them! ❤️Thank you for discovering all these ‘interesting’ facts about Chanel for us😅

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Glad you're enjoying it, Ellie!! 😘❤️ Xx

  • @Skyebright1
    @Skyebright1 2 ปีที่แล้ว +1

    Lol Romina putting her microscope viewing Chanel photos ;)

  • @Nanya88888
    @Nanya88888 2 ปีที่แล้ว +4

    It’s going to get worse because it’s leather. One crack will lead to another.
    This is funny because it should only happen after it’s been exposed to sun for long periods of time, or if you use your bag many more times.
    One crack usually leads to more. It will start getting it in other places 😆

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Oh dear!! 😔💔 Xx

    • @Nanya88888
      @Nanya88888 2 ปีที่แล้ว

      Soft leather is hard to clean, but to keep it soft and moisture you can apply baby oil on it. Baby oil is fragrant free and chemical free. I’ve used it for my leather shoes over the years. This helps prevent it from cranking too early.

    • @hilarygiaguzzi6139
      @hilarygiaguzzi6139 2 ปีที่แล้ว

      @@Nanya88888 Putting baby oil on metallic finish is probably not going to end well ...

  • @laurenloveslv655
    @laurenloveslv655 2 ปีที่แล้ว

    Such a shame that the designers didn't put some sort of protection around the drawstring area. Stands to reason that the rubbing would both rub off the metallic coating and in other non-metallic bags, rub away at the leather. I feel for you, I don't see a happy solution, the colour is devine too.

  • @howtobeautylauren
    @howtobeautylauren 2 ปีที่แล้ว

    Hi 💜 I would do one or two things. Exchange the purple now. Maybe the purple metallic was a dud that you have. The leather should not crack. It is either a sewing issue or a design issue. Either way no, no for cracking.. OR buy another bag in another leather non metallic that you can keep if new one cracks. If you only love purple. Get a brand new one ASAP! Xoxo, laure 💕💕

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      I'll definitely go back to Chanel this week and try my best to exchange her - I'll keep you updated!! 😘❤️ Xx

    • @howtobeautylauren
      @howtobeautylauren 2 ปีที่แล้ว

      @@RominaRoseMay 🧡🧡🧡💜💜💜

  • @elizabethandrews4199
    @elizabethandrews4199 2 ปีที่แล้ว

    I personally would expect that where the chain is rubbing and you are constantly scrunching it against the chain. I don’t know how it could be avoidable unless they make a different edging there.

  • @MadamMMStyleIcon
    @MadamMMStyleIcon 2 ปีที่แล้ว +1

    Uh oh. That’s no good. I saw some TH-camr and on IG, the CHANEL hardware letters are falling off. What’s happening to Chanel’s quality? 👎🏻👎🏻👎🏻

  • @charlottebingham1766
    @charlottebingham1766 2 ปีที่แล้ว +3

    If you really want to keep this bag in this color, I would go ahead and have it reinforced now. Because the cracking will continue .

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Chanel themselves said they can't do anything though!! 😔💔 I wish they could somehow reinforce it!! 🤔💔 Xx

    • @hilarygiaguzzi6139
      @hilarygiaguzzi6139 2 ปีที่แล้ว

      @@RominaRoseMay That would be admitting their design flaws.

    • @charlottebingham1766
      @charlottebingham1766 2 ปีที่แล้ว

      Then I would take it to one of the purse spa’s and have them do it. I did this with my vintage Diana bag when Chanel refused.

  • @LuMiLevelUp
    @LuMiLevelUp 2 ปีที่แล้ว

    I couldn’t find peace wearing the bag. When you want to return it, because of the cracking getrung worse, in a few months from now, they might not take it anymore and claim it to be normal wear&tear for metallic leather and „your own fault“ 😕

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      That's exactly what's going to happen unfortunately!! Xx

  • @davidglodoski2525
    @davidglodoski2525 ปีที่แล้ว

    Do you think Chanel is using genuine leather instead of full grain? so many speculations?

    • @RominaRoseMay
      @RominaRoseMay  ปีที่แล้ว

      Some leather experts even said they might be using bonded leather!! 😕❤️ Xx

  • @hildatoh5480
    @hildatoh5480 ปีที่แล้ว

    Thank you Romina for this video.
    Instead of training chanel sales associate to give a robotic reply of,"ma'am this is metallic finished leather so you would expect more wear and tear." The design team/leather artisan etc should ask each other, " this is a metallic finished leather, how can we design the bag so that we can bring satisfaction to our customers and have integrity to our branding." Apparently, the thought process is not there. Maybe Chanel does not hire experienced bag designers. Maybe Chanel does not hire leather expert/artisan. Maybe Chanel is just lazy...

    • @RominaRoseMay
      @RominaRoseMay  ปีที่แล้ว

      I couldn't agree more!! 🤔❤️ Xx

  • @jonidjuanda5013
    @jonidjuanda5013 2 ปีที่แล้ว

    Lucky I haven't bought tk my wife as in singapore the metier is coming next week

  • @bibina3131
    @bibina3131 2 ปีที่แล้ว +3

    Hey Romina 🙋‍♀️
    Ich würde die Tasche zurückgeben! Sie ist wirklich toll 🤩 aber soviel Geld für etwas das qualitativ nach zweimal tragen sozusagen im Sack ist finde ich vom Hersteller extrem unverschämt! Ich weiß auch nicht warum trotzdem immer und immer wieder bei Chanel gekauft wird! So langsam weiß man das der Preis nicht mehr im Verhältnis zur Qualität steht! Und wir reden hier von Tausende von Euros 💶! Es gibt soviele andere Taschenhersteller die gute Qualität/ Leder verarbeiten für den Bruchteil des Chanelpreises! Der Name ist nicht immer alles! Aber ich weiß natürlich auch, wenn man sich in etwas verguckt hat, das es schwer ist darauf verzichten zu wollen! Aber dieser Fehler an der Tasche wird dich weiterhin stören und das sollte man nicht hinnehmen egal wie selten die Farbe ist etc! Lg aus dem sehr warmen Düsseldorf ☺️

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +2

      Danke dir!! 😔💔 Ist wirklich eine schwierige Entscheidung jetzt - ich muss mir wirklich überlegen, was ich tun werde!! 🤔💔 Xx

  • @pheebschen5296
    @pheebschen5296 2 ปีที่แล้ว

    So sorry to hear this, Romina. I think after all you've been through to get this bag, eventhough the color's stunning, you'll always have that bitter taste of knowing that the bag construction isn't up to par with what you've paid for it.
    Made me realized that going on extra miles to wear a product that advertises them and have you paid for it, that charges you outrageous price without quality control, might sounds crazy to some people outside of the handbag world. Like, why are we doing this to ourselves?

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I have no idea haha!! 🤭❤️ Maybe we'll learn one day!! 😅❤️ Xx

    • @pheebschen5296
      @pheebschen5296 2 ปีที่แล้ว

      @@RominaRoseMay haha yeah. Hopefully you get to exchange it for a new one/ other item in similar color. Their inability to sell a decent product is not worth losing your sanity! x

  • @edvina4459
    @edvina4459 2 ปีที่แล้ว

    Maybe you can try to buy another same bag and keep in reserve, since its the one for you 😊 and if this one cracks ask for money back.. in that case you can still have it hahah

  • @lalad5220
    @lalad5220 2 ปีที่แล้ว

    i know you love the color of the bag, but get a few more stares at it, get over it, and return the bag. plus, you can get that same color in the chanel mermaid bag, which has a higher resale value.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Which bag exactly do you mean? 😘❤️ Xx

    • @lalad5220
      @lalad5220 2 ปีที่แล้ว

      @@RominaRoseMay i’ll send you the link...

  • @R.N.19
    @R.N.19 2 ปีที่แล้ว

    The bag's design is not meant for leather. Hence drawsting bags are either canvas or plastic. I agree with you, the weight is putting way too much stress on that part where the chain attaches to the bag. This is totally unacceptable quality for the House of Chanel and the price they are charging you.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      I really wonder if they will change the design of the bag in the next couple of months!! 🤔💔 Xx

  • @lukehaysham7988
    @lukehaysham7988 2 ปีที่แล้ว

    Hey Romina how are you , i hope you and your family are keeping well and staying safe , I’m so sorry about your bag I can’t believe it , is there away you can have it replaced at all , that is what i would do that is if you can do that , oh by the way end of this. On the i shall have my dream bag being ordered can not wait !!!!!! , .I’ve your videos by the way , and i did see another bag in your last video i saw which was the Chanel bag teddy fur in the pink i love it i automatically fell in love when i saw it lol x , going back to the Chanel 22 bag I can’t believe how many different type of stitching there are i find that very weird , what I don’t understand is that why can’t they all have the same pattern stitch on all type of chanel 22 bag ? X
    Love your videos
    Stay safe
    From luke ☺️ xx

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      It is really weird indeed!! 🤔💔 I wish I could replace the bag with another one but they didn't offer me that option - I might have to go to another boutique again and ask there!! 😔💔 Xx

    • @lukehaysham7988
      @lukehaysham7988 2 ปีที่แล้ว

      @@RominaRoseMay I do hope your sort your bag problem out also I really hope you and your family are well , love your videos always
      From luke x

  • @gabitiegs6422
    @gabitiegs6422 2 ปีที่แล้ว

    Romina, I feel so sorry for you! I can tell you about my Chanel Reissue Camera Case in silver metallic leather. It is the one with the continuous chain, running in one piece through the four grommets. Although the chain rubs on the leather in three different ways, depending on how you decide to wear the bag, there is no scratching, cracking or other problems at all. I know it is a complete different construction, I only mention it because they say you have to expect wear and tear only because it is metallic leather. If so, it was crap and schuld no be sold. Poor excuse, unacceptable! I am looking forward to tomorrows live show. Herzliche Grüße und gute Nerven ✊! xx

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Danke dir, Gabi!! 🥰 Schön zu hören, dass du keine Probleme mit metallic leather hast - ich halte euch am Laufenden, was ich als nächstes mache!! 🤔❤️ Ich gehe diese Woche nochmal zu Chanel zurück und versuche die Tasche umzutauschen!! 😘❤️ Xx

    • @gabitiegs6422
      @gabitiegs6422 2 ปีที่แล้ว

      ​@@RominaRoseMay Sie müssen die Tasche doch wohl zurücknehmen bzw. umtauschen?!? Ich drücke dir jedenfalls die Daumen, Romina ✊ Viel Glück ❤️! xx

  • @Ricemusichk1995
    @Ricemusichk1995 2 ปีที่แล้ว

    Chanel the quality is bad now!but this bag colour is so beautifully !

  • @marcellebesselink6554
    @marcellebesselink6554 2 ปีที่แล้ว

    Aah you are so happy with this bag with this color
    And if you have 5 year warranty,shouldn’t they do something about it right now, it’s cracking..

  • @doviemeh
    @doviemeh 2 ปีที่แล้ว +1

    Beautiful color but that bag looks like it's not going to age well. I don't think it's meant for everyday use like you intended to be. It's soft , not reinforced and the weight pressure all piled on the center. The leather will become softer over time and depending on how much weight you put in the bag that will factored in its condition. But it is what it is. You cannot use it everyday and expect it to be flawless. I hate to say this but it's either you fight Chanel to give you a better resolution on the issue or just suck it up and just enjoy the bag and the memories that comes along with it. As for me I refused to give 5k $ to Chanel just to be their guinea pig. I don't think Chanel care that much anymore they're high up the ladder. People will still buy regardless of quality what can they say it's Chanel baby.

    • @doviemeh
      @doviemeh 2 ปีที่แล้ว

      I love your collab video with Dacob! 🥰 like everyone saying on the comments and I do agree 100% . You're the Bvlgari queen and the reason why I got hooked on their bags!

  • @millybells
    @millybells 2 ปีที่แล้ว +2

    It could be Chanel doesn’t pay the production workers wage to care enough . Fast production , poor quality to cover supply and demand . Long hours in fie hazard factories and probably child labourers from India

  • @ItsOnlyWarPaint
    @ItsOnlyWarPaint 2 ปีที่แล้ว +1

    I have a number of metallic bags, I would suggest getting a refund, as it’s only going to get worse.

  • @andrew4809
    @andrew4809 2 ปีที่แล้ว

    Likely the metallic coating cracking it does wear off eventually

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      That would be so sad though!! Xx

    • @andrew4809
      @andrew4809 2 ปีที่แล้ว

      You’ve got 5 year warranty so just enjoy it xx 😘

  • @melissalim9057
    @melissalim9057 2 ปีที่แล้ว

    Oh no….I can felt the heartache u r having. Is an expensive bag and this should not happened.☹️☹️☹️. Dear, just a short note. I noticed that your left earlobe looks sored(is red) hopefully is not an allergy or the earring is heavy. Plse check it out n take care of it. ❤️❤️❤️. Have a nice weekend.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I just put the earrings in right before filming this video - that's why it's red haha!! 🤭❤️ I'll definitely keep you updated what's happening next with my bag!! 😘❤️ Xx

    • @melissalim9057
      @melissalim9057 2 ปีที่แล้ว

      Oh, I see. Good to know your ear is ok.😅😅😅. Hv a good week ahead.🌹

  • @aleksandrwolfe9271
    @aleksandrwolfe9271 2 ปีที่แล้ว

    OMG !! Romina! Im so sorry. Abouts your Bag Issues.
    BUT!! I KNOW YOU ARE A VERY SMART!! LADY.
    IF I WAS YOU ! I WILL RETURN THIS BAG!!
    BEFORE !! THEY WILL GIVE YOU! MORE PROBLEMS!! GOOD LUCK!!!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I'll keep you updated on what happens next!! 😘❤️ Xx

    • @aleksandrwolfe9271
      @aleksandrwolfe9271 2 ปีที่แล้ว +1

      @@RominaRoseMay
      Hello Yes Please!! Do,Thank you.
      I know!! How much, You LOVE!! Your 🎒 Bag
      But!! It Wasn't a cheap Purse.
      If they can't Guarantee! Your money Back at the Future or Exchange, for another one do it and . ENJOY IT!!!! Otherwise!! You have to protect yourself. I KNOW!! YOU ARE SMART GIRL!! And you have to See, over your own interests. Have a Great night.
      Greetings from the East Hamptons. NY.🤝💜

  • @annin4002
    @annin4002 2 ปีที่แล้ว

    I hear the bag squeaking when u carry it, thats the leather rubbing isn't it? Its a shame.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I need to listen out for that!! 🤔❤️ Xx

  • @JavierHowTo
    @JavierHowTo 2 ปีที่แล้ว

    I'm in complete shock that they upload pictures with pearls missing!!!! it's insane considering the price rises

    • @diannshoemaker6419
      @diannshoemaker6419 2 ปีที่แล้ว +1

      I guess that's to get you more comfortable when YOUR STONES FALL OUT. But that's probably ANOTHER show...

    • @JavierHowTo
      @JavierHowTo 2 ปีที่แล้ว

      @@diannshoemaker6419 honestly don't even know what to say! but you're right!

  • @HopelessAndFluffy
    @HopelessAndFluffy 2 ปีที่แล้ว

    I'm pretty sure they make separate stock of better quality for vips 😶

  • @monicamaggi4229
    @monicamaggi4229 2 ปีที่แล้ว

    Oddio Romina, mi dispiace tantissimo!!😖 speravo che a te non succedesse🥺Ti avevo scritto che la borsa aveva una pelle di cattiva qualità e non dipende ne' dal colore né se è metallizzata, quella della mia amica è nera e i problemi sono gli stessi che hai tu, oltre al peeling del retro della borsa che è a contatto con i vestiti, adesso poi ha perso anche una lettera🙄 io penso proprio che la qualità della pelle sia pessima! Infondo non possiamo comprare una borsa e poi tenerla sotto un campana di vetro e non usarla perché altrimenti si rovina!🤯🤨 io aspetterei, ma se dovesse peggiorare, approfitta dei cinque anni di garanzia e fatti rimborsare!😔 un abbraccio e buon week end cara🥰😘❤

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Hi Monica!! Is your friend getting a refund too? Does he have the metallic leather too - it's scary to hear the coating is peeling off at the back of the bag and that a letter fell off!! 🥺🥺🥺 Are they refunding him or replacing the bag? 😘😘😘 Xx

    • @monicamaggi4229
      @monicamaggi4229 2 ปีที่แล้ว

      @@RominaRoseMay Ciao Romina, gli hanno detto che se vuole gli riparano la lettera che manca ( ovviamente la borsa va spedita a Parigi) e che ci vorranno dalle 6 alle 8 settimane, ma per la pelle non possono fare nulla ,perché si tratta del normale utilizzo della borsa, ormai lei è rassegnata ,si farà riparare la lettera e la terrà così 🙄 lei la borsa da quando l'ha acquistata l'ha utilizzata molto, al contrario di te! Ha detto da Chanel mai più!😬 un abbraccio 😘❤

  • @KatisWeltTV
    @KatisWeltTV 2 ปีที่แล้ว

    Ich habe nachgesehen: bei meiner schwarzen ist auf der einen Seite beides mit diesem eckenstich und auf der anderen Seite ist der Rand frei. 😮 Bei meiner Weißen gehen die Stiche an beiden Seiten nicht bis an die Kante. Ich sende dir davon Fotos an deinen Instagram-kanal.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Ich schaue gleich mal nach!! Xx

  • @claudiakalkbrenner4148
    @claudiakalkbrenner4148 2 ปีที่แล้ว

    That bag makes no sense to me… it’s a glorified shopping bag! I love luxury like everyone here, but it doesn’t look luxurious to me! The colour is stunning though!
    Hopefully you can get your problem solved! It can be so frustrating dealing with customer service!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Thanks, Claudia - I'll keep you updated!! Xx

  • @kaylheecarroll3186
    @kaylheecarroll3186 2 ปีที่แล้ว

    That's too Romina, hope you deserve a new 🛍️ bag 🙂❤️

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I'll keep you updated!! ❤️❤️❤️ Xx

    • @kaylheecarroll3186
      @kaylheecarroll3186 2 ปีที่แล้ว

      @@RominaRoseMay great 👍, hope it works out well for you 😊❤️!

  • @KatisWeltTV
    @KatisWeltTV 2 ปีที่แล้ว

    Hey Süsse ... Ich schaue gleich mal bei meinen beiden Chanels nach, ich habe sie in schwarz und in weiß. Moment ... 😊

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      Ich habe soviele Nachrichten von Leuten weltweit bekommen und manche Taschen sehen wirklich schon schlimm aus. Das wird uns bestimmt auch nicht erspart bleiben!! Xx

  • @mirjanapucarevic2105
    @mirjanapucarevic2105 2 ปีที่แล้ว

    It's sad that it is not quality anymore they are just selling the name.

  • @TheTravelingSenoritoVlogs
    @TheTravelingSenoritoVlogs 2 ปีที่แล้ว

    Its the design of the bag that is flawed. All the weight goes to the portion where the cracking has started. if the items u put inside the bag is heavy or unpull on it tight, it is bound to crack. Not really a fan of the style though i love the color. If the handles had better support then it wouldnt have cracked.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      So true!! 🥰 I wonder if Chanel reinforces the design in the future!! 🤔❤️ Xx

    • @TheTravelingSenoritoVlogs
      @TheTravelingSenoritoVlogs 2 ปีที่แล้ว

      @@RominaRoseMay yeah the the strap and the closure should not be the same but I think it wouldn’t look unique aesthetically or maybe they haven’t paid attention to the lasting quality of the design in relation to the material they used ie leather is incapable of handling the stress. i mean look at longchamp le pliage, they are cheaper but they can carry a lot and the straps or handles do no even go to the bottom of the bag to give it much support yet a chanel bag that cost 100x more cannot think of a way for their bag to last . Had they reinforced the loop stitched it with another material other than the metallic leather,it might lessen the friction when u carry it.😅i guess u should just limit the stuff you carry inside the bag, just a bit funny that it is a good roomy size but u risk damaging it further if u carry so much. The color is too nice and metallic is just love.

  • @drouinjohnny9036
    @drouinjohnny9036 2 ปีที่แล้ว

    Romina/Dacob.............hiiiiiiiiiiiii! Giggling now........xoxo

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Tomorrow!! 🥰🥰🥰 Xx

  • @lindataylor14
    @lindataylor14 2 ปีที่แล้ว

    I thought at the time you were mad buying it seeing what they did to you. And you did another video with someone else’s letters falling off. I’d be taking it back and asking for a refund

  • @helena9305
    @helena9305 2 ปีที่แล้ว

    I’m sorrry about your bag Romina - I bought my first CHANEL, a boy bag back in April and used it for less than 24hrs and noticed the leather on the corner scuffed a little bit.
    I went into Harrods and the SA said it could’ve been as easy as me dragging it across a hard surface (which I admit could’ve been my fault) but it was in caviar leather and had literally been worn for a day 😫
    I’ve heard a lot about quality issues in CHANEL and I do think if they want to adhere to Hermes then they need sort out their quality control.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      So sorry to hear about your Chanel Boy - they are indeed very prone to marks & scuffs!! 😔💔 Mine is in lambskin and I barely ever use her because she's so delicate!! 🤔💔 I'll keep you updated on what I do next with Miss Frankenstein haha!! 😘❤️ Xx

  • @vdevers8549
    @vdevers8549 2 ปีที่แล้ว

    I would get my money back! That bag is too expensive for this to happen! Or at least exchange it!😣😳😉

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I will try my best!! 🤗❤️ Xx

  • @CravingLux
    @CravingLux 2 ปีที่แล้ว

    Not surprised about metallic wear and tear sorry to say

  • @nosheenmajeed471
    @nosheenmajeed471 2 ปีที่แล้ว

    After all the effort you went to buy this bag I’m so gutted for you. If the bag keeps cracking get it fixed and sell it before the 5 yr warranty expires

  • @reyse1973
    @reyse1973 2 ปีที่แล้ว

    This is insane!! so upsetting for you 😢 sorry you’ve had these issues chanel needs to up their quality !!

  • @totesgene
    @totesgene 2 ปีที่แล้ว +1

    I can’t get behind this bag. It looks like a bin liner or a free bag you get with purchase. Waste of money. There are so many better bags. Chanel is garbage for the prices they charge.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      😔💔 Xx

    • @totesgene
      @totesgene 2 ปีที่แล้ว

      @@RominaRoseMay Sorry if I came across like an a-hole. I love your channel. I'm just the anti-Chanel as of late.

  • @doreen6799
    @doreen6799 2 ปีที่แล้ว

    OH🙄Chanel hat nicht mehr die selbe Qualität wie früher.Der Preis ist next to Hermes ,aber die Qualität ist so so schlecht geworden. Für mich ein Grund das ich mich von Chanel distanziert habe.Das ist es nicht mehr Wert.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      Gute Entscheidung!! Ich stimme dir voll und ganz zu!! Xx

  • @ThePixievamp
    @ThePixievamp 2 ปีที่แล้ว

    Demand a refund, if they don’t do it put in a claim with your credit card.

  • @meiltoo
    @meiltoo 2 ปีที่แล้ว

    This is the reason i dont buy LV anymore, quality issues that less expensive bags i own never have…

  • @flaviofernandeslima5770
    @flaviofernandeslima5770 2 ปีที่แล้ว

    Good night queen.

  • @kit6328
    @kit6328 2 ปีที่แล้ว

    Honestly, this style I am a fan of because of the straps and weight on it. But your bag color is stunning. 💜

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      The colour is the best!! 💜💜💜 Xx

  • @musicallypso
    @musicallypso 2 ปีที่แล้ว

    I thought the leather is quite thin so there Will be cracking

  • @peninalipkin2974
    @peninalipkin2974 2 ปีที่แล้ว

    its a beautiful bag but if i was you i would return it. someone who is super wealthy wont care if the bag falls apart they just buy a new one whenever they want. if i spend a lot on a designer bag and there is one thing that makes me unhappy about anything so expensive I wont keep it. If i were you I wouldnt keep it unless you are 100% happy :(

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      They won't let me return it unfortunately!! 😔❤️ I made a follow-up video on this!! 😘❤️ Xx

  • @LarkLemonShopping
    @LarkLemonShopping 2 ปีที่แล้ว

    I am sorry to see this happening to your bag 😱

  • @domino2367
    @domino2367 2 ปีที่แล้ว

    I wonder 💭 my Dear Romina, what kind of work is the quality Department doing at Chanel??? 🫡🫡🫡. Are they drinking all day or basking in the sun ☀️??? Really after all of these defects, faults and complaints from their customer, they still didn’t learn their lesson? I’m so so sorry 😢 because this Chanel bag 💼 is super special for you and cracking after 2 wears, should not even exist in a ‘normal world 🌎 ‘… Thanks 🙏🏻 for sharing my Dear 💕💕💕💕

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +1

      I wonder that too haha!! 🤭❤️ I'll try my luck again this week in another boutique - I'll keep you updated!! 😘❤️ Xx

    • @domino2367
      @domino2367 2 ปีที่แล้ว

      @@RominaRoseMay can’t wait to see this new video 📼📼📼 Dear! 👍🏻👍🏻👍🏻🥰🥰🥰🌈🌈🌈

  • @trina6256
    @trina6256 2 ปีที่แล้ว

    Romina Photo Document each time you wear it!!! And you can prove a progression. If it happens over a short amount of time you can prove it by time stamped photos against your purchase date. Sorry this is happening …you would think the construction would be consistent within all the bags and QC would pick up the stitching defect.🫤I am sad almost bought it in NYC after I saw yours…😕
    I will see ya tomorrow on Dacob’s channel!!

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว

      I will definitely do that, Trina!! 😘❤️ Thank you so much for the support!! 🤗❤️ Xx

  • @mscayrin
    @mscayrin 2 ปีที่แล้ว +63

    One lesson I learned from experience was to never buy bags with soft leather. Paid a lot of money and will just give you worries.

    • @RominaRoseMay
      @RominaRoseMay  2 ปีที่แล้ว +7

      Soft leather is just so tempting because it feels so luxurious!! 😔💔 Xx

    • @minniex622
      @minniex622 2 ปีที่แล้ว +1

      @@RominaRoseMay this isn't soft leather 💜💜 weather conditions ☀️ play a huge role in this.

    • @dinavienna
      @dinavienna 2 ปีที่แล้ว +5

      I’ve had Ysl bags with soft leather for yeeeears …

    • @AnnaCN78456
      @AnnaCN78456 2 ปีที่แล้ว +12

      That’s not a issue if the leather is good quality. In Portugal we’ve been doing leather bags for centuries and they are extremely hard to damage if the leather is treated properly it can be soft. These luxury houses are being reckless unfortunately most consumers (particularly in anglo-saxon countries) don’t know this.

    • @dinavienna
      @dinavienna 2 ปีที่แล้ว +3

      @@AnnaCN78456 good Point thanks ! I also remember shopping trips my family made to northern Italy - the region was famous for its leather goods. Jackets, coats, bags from very soft lamb lasted for a generation !