Top 5 Lessons from COVID-19 as an E-commerce Customer Service Agency

www.sellersmil... - In this episode, we cover the top 5 lessons learned while running an e-commerce customer service agency during COVID-19.
1. Have a solution for growing your team.
2. Exercise full transparency.
3. Invest in operational diversity.
4. Understand your metrics.
5. Remember your “Why.”
COVID-19 and e-commerce customer service:
Here's our first COVID-19 episode from 3/17/20 here: sellersmile.com/024
Catch our second COVID-19 episode from 3/27/20 here: sellersmile.com/025
Subscribe and review:
iTunes: podcasts.apple....
Spotify: open.spotify.c....
Thanks for listening :)
This show is produced by SellerSmile, your e-commerce customer service team.
Stay safe and keep smiling! 🙂
#ecommerce #customerservice #sellersmile