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- เผยแพร่เมื่อ 27 ก.ย. 2024
- If you have a 2015 13" MacBook Pro Retina and the Trackpad and Keyboard stop working But the On/Off Key works, the trackpad cable is the most likely cause due to it rubbing on the back cover.
Note: The cable adhesive can be removed and applied to the new cable very easily.
You will need a Torx T5 Screwdriver for the Trackpad Cable shield.
You will also need a P5 Pentalobe screwdriver to get the back cover off.
www.aliexpress...
![Macbook Pro A1502 - touchpad and battery replacement [4K]](http://i.ytimg.com/vi/TdxyegNGj_Q/mqdefault.jpg)
Not all heroes wear capes, some make videos to save lives. Saluting you sir ❤️
Wish I watched this back in 2019 when mine stopped working. Paid £50 to have it repaired/replaced (part only costs £6) & a year later the battery went anyway so had to get the whole bottom part of the laptop replaced via Apple anyway for £200. It seems trackpad cables become lose when the battery becomes swollen. Anyhow, lesson learnt & I'm glad going forward I can do a lot of these repairs including Battery myself cause of great people like you on the internet! Keep it up mate!
Apple Store wanted $400 for a new bottom case. Even replacing just the trackpad cable would have been $90 ($80 in labor)! Just fixed my Macbook Pro for $8.
@MAC111 - in the spirit of giving, I will donate $20 to the charity of your choice since you helped save me a lot of money. Happy holidays!
I'm stoked to hear you sorted it, I put this video up because I was seeing this repair so often and Apple techs always quoted worst case scenario top-case replacements or logic boards, they soon will cotton on to the issue but for now you can't beat a $10 fix, please keep your money or just give it to a random stranger who looks like they may need it.
Cheers JT
Yes, the same case to my MBP 13" 2015, Apple Repair Agent request $650 to change all Keyboard, trackpad, top Aluminum frame, Battery.. This repair center said Apple was not allow to replace individual cable to me.
Just call to complain to Apple, but they said not recognize that is a hardware design problem. Maybe need more MBP user to complain about this issue.
I already bought 5 pcs of this cable from Aliexpress, use 1 pcs, keep remaining 4 pcs for spare.
Grady I’m in the exact same spot! I’ve been just lugging around an external keyboard and trackpad. Now that I’ve finally seen how they do it, I’m going to fix it myself.
MAC111 I did this repair but the replacement started doing the same thing because the ribbon cable is slightly too long and bends back a bit. Without replacing it I jiggled it closer back under the and stuck some folded over and over tape of about a couple of millimetres thickness (with paper on it so it doesn't stick to the bottom cover) onto the battery on each side of the strip cable so it won't stick to the backboard as a a buffer, now the bottom doesn't cave in onto the cable basically reinforcing the bottom and hopefully it won''t happen again (fingers crossed).
Where do you get the replacement ribbon? Apple wanted $400 also and said I might need some other repair which would add another $150.
My heart was pumping, but your calm and thorough walkthrough was fantastic and laptop was repaired with a £3 spare part off eBay. For anyone reading this who hasn't opened their MacBook before, on the case, the two screws near the hinge are slightly different to the rest. There are also two clips so when you open you should lever from the hinge side slowly and then they'll easily come away. All in all, excellent tutorial and now I feel like a superhero!
DUDE Thank you so much!
I have a Mac Book Pro 13' from late 2015 and it fell victim to this same problem.
Woke up one morning and both my trackpad and keyboard were unresponsive. Took my laptop to the Genius Bar at Apple and they said it’d be an entire topcase replacement for $500! I immediately went home to find ways I can DIY the issue and I landed on this video. I got all the parts and followed all of the steps and BOOM. Problem solved! Thanks so much!
One thing I’d like to note, my laptop needed both a pentalobe screw driver and a hexalobe screw driver to complete this process.
I bought only the pentalobe first to open up the laptop and then I saw that the kind of screws are being used to secure the shield of the ribbon cable were hexalobe. If they were pentalobe only pentalobe screws, I would have went ahead and continued the job. Since they were hexalobe screws I needed to buy a hexalobe screwdriver to finish the job.
You really won't know if you need both until you open up your laptop with the pentalobe. I suggest buying both at the same time so you don't have to wait on the shipping for the second screwdriver.
If you want both in a single package, I can vouch for this set www.amazon.com/gp/product/B072KRMPJ6/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
@@sandhyanagar8385 Hi sorry for the late reply, but yeah! I'm still using the same macbook to type this comment to you right now :-)
I just sorted my wife's computer problem on the trackpad and keyboard following your video instructions. It was 100% accurate your diagnosis. Thank you very much and keep the good work. You've got a new subscriber. Cheers!
Face this same problem, my keyboard and trackpad stopped working suddenly. Talked to apple customer care who advised to do a reset of nvram and re-install the os. When that didn't solve the issue they advised to go to the local authorised service center, the guys there didn't have a clue and just said that I need to submit the laptop and they don't repair it but always replace it. And it would incur significant charges! In the meantime I just came across this video and decided to take a risk, ordered the ribbon on amazon. Got it today and replaced the ribbon, guess what - It worked and I am typing from my macbook! Great job man, certainly the right solution for this problem.
A million ThanX. Your video was a gift from the gods. I've called repair shops and apple, they wanted over $300 to fix this issue. With your video it cost me $10 for the part and another $10 for the tools online. Truly amazing, Cheers to you!
Cannot thank you enough. the service center in Lebanon estimated the cost of fixing my computer around a 100% and I need to wait for 2 weeks. I ordered the replacement and fixed it in 30 minutes, thanks to your video :)
I’m just echoing all the other comments, but seriously, thank you so much! Helped me solve an issue that’s been costing me time, and would have potentially cost me a lot of money, in less than 20 minutes and less than $20. A lot of good men have posted videos on fixing this issue, but your video was by far the most concise and clearest in directions and demonstration. Truly appreciate you!
Hey, thanks for the comment & your welcome.
Thank you so much for this! You saved me more than $1000, and it took 20 minutes. 2015 Macbook Pro Retina, mouse and keyboard not working, now everything is good again. $12 part
The repair is 80€ at apple not 1000. Still much cheaper like this.
This video randomly showed up on my feed. It's been over a year now but seriously you saved my laptop! You are the bomb bomb bomb. THANK YOU!!!
This is the single most useful video on TH-cam! Thanks man, I was really upset I had same issue a year back and paid Apple $400 for top case replacement, one year fast forward I started having intermittent issues again but this time I fixed it with litte DIY spirit and $10 cable! I'm typing this comment from my Macbook you brought back to life! Kudos man!
Thanks man. Been 2.5 years without a working Mac book. Love your soft voice and how you explain everything! Greetings from Germany 🇩🇪
You saved my money, I just opened my macbook and kept this video playing on my mobile side-by-side and following the steps. And it works like new now! U saved my lot of money! Thanks Bro
Bless you sir. $15 in parts and tools and 5 minutes of effort later, my laptop is fixed. Apple repair would've taken several weeks and hundreds of dollars. Lesson learned, always check TH-cam when something needs fixing!
Also came here to say you saved me thousands of dollars! For a year now my keyboard and trackpad functionality was very spotty and I was about to get ready to just get a new laptop. This tutorial worked like a charm, thank you!
I am not a computer person whatsoever but I was able to fix it myself with your video, thank you so much!
Thank you so much for this video! The guy at the MacStore told me to buy a new MacBook, but then i stumbled over your video. I placed the order, paid about 20€ and my trackpad och keyboard is like brand new again! Thank you so much. Wish you the best!
Thank you so much, it worked ! I bought a trackpad cable and two screwdrivers for 1,5€ and 3€ on Aliexpress, took me just 15 mins for replacing and it fixed !
Thanks, man! This tutorial showed perfectly how to fix the problem. My MacBook Pro performed fine for about 2,5 years, but than I have to notice that neither the keyboard nor the trackpad worked. At first I thought it occured due to a software update, but I could cut it down to a hardware problem. After a quick research I found the information about the cable problems with the early 2015 series and so I searched and found this great video! I'm so happy! Thanks a lot!
Worked like a charm! Thank you! Fixed it on my own for $19 vs $169+tax at a third-party repair shop.
Thank you so much! I am a graphic design professor and I have been using a bluetooth keyboard and mouse for my MacBook Pro for the last 8 months. My symptoms were identical to those described, but I had no idea the fix could be that simple, that cheap, or that quick! Thanks again!
I just replaced my trackpad cable. It tooks me about 10 minutes and everything works well. Of course I don't know how long it will keep working, but for now it works:) Thanks a lot!
any updates?
Mandy Gao yes there is an update. About a week ago it crashed again and I had the same problem again. However I couldn’t imagine that the cable was broken again. I just removed the cable and installed the same one again. And it worked! This is why I am pretty sure that not the cable by itself was the problem. Probably the connection looses with time.
thanks so much for your reply Jan! I got it done at the apple store around 5pm and around 8-9pm it started freezing and acting up again. however, for me, its more of it lags for a while type of thing. what do you think i should do?
Thanks very much! Worked like a breeze, saved me the cost of a new MBK. Total cost 19,95 Euro.
Thank you for the clear, step by step instructions with well angled camera shots. You included important details.
Just fixed my dad’s broken MacBook Pro with this trick even though Simply Mac wanted to charge us $575 to replace the logic board. Thank you for the help!!
Thanks so much for this. My MBP developed a similar issue, for reference:
-Power button still worked.
-Trackpad haptics clicked as usual, but induced no response on screen, neither did movement/gestures induce response.
-Keyboard backlight off (not sure if I'd just set it quite low before keyboard stopped working though).
-Keyboard unresponsive.
I changed the ribbon cable as per this video, worked like a charm. One point for consideration is that in the end I needed to use a slightly smaller Torx screwdriver- video info says Torx T5; the T5 driver I have turned out to be too big. This might be an issue with my screwdriver; just a cheap job from Amazon.
Thank you, you just saved me a bunch of money! Just completed the repair. Works like new again
Worked like a charm. Like some others here, I bought a cable that was too long and had a different number than the one I was replacing, which seemed a bit spooky, but there is enough room under the cover for it. Thank you so much.
Just done this, typing with the keyboard again. thankyou! you should post a patreon here.
First time I have opened up the laptop, went very smoothly although the cable isa bit too long, I bought it of amazon. Given that the previous cable must have degraded with pressure on the case (it stopped working after some travelling), I suspect this will happen again with the kinks in the cable.
For note: before hand I thought it was a software/cached memory issue since
- power button still worked
- I could reset the SCM using the keyboard
- I could wake the laptop using the spacebar
- Diagnostics found nothing wrong.
Thanks for this video. No repair shops are open and I had to carry a trackpad and keyboard around school so thanks.
Your fix worked great and I’m so glad I had this model and not the newer ones that don’t have a flex cable anymore.
thank you so much for this tutorial! you saved me a lot of money! i really appreciate how clearly you explained everything. i was so nervous to attempt this myself, since i've never done anything like this before. but you explained everything so clearly, that it seemed silly not to try. it was actually a lot of fun! i can't thank you enough!
worked out perfectly!! took me only 15 minutes and around 30€ (13 for the cable and 17 for the two screwdrivers)
Thank you so much.... my macbooks trackpad and keyboard stopped working a month out of its warranty.... just over a year. A joke for such an expensive machine. Have been using a bluetooth keyboard and mouse for well over a year which completely defeats the purpose of having a laptop. Bought it to repair shops who told me id need to pay €800 for a new topcase and another who wanted to dip the logic board in an acid bath. So glad i didnt go ahead with their recommendations. You saved me alot of money and hassle. Thanks again, my girlfriend will tank you too. Can do my college assignments from the comfort of my sitting room rather than having to sit at a table :)
did your power button still work before you fixed the functionality of the touchpad and keyboard?
Yeah power button is separate to the touchpad and keyboard
Thank you so much for the video!!! Prevented me from getting ripped off by Apple
absolute madlad, this saved me $2000
i chipped the battery but it still works lol
The repair is 80€ at apple not 2000€ still a lot cheaper though :)
@@KonstantinSchultes I went to Apple and they said the whole thing would have to be replaced
Thank you, this video helped me to fix my laptop. I was afraid if I would damage my macbook when I changed the ribbon. Followed this video and my macbook works again like a charm.
THANKS SO MUCH! This worked perfectly for me and allowed me to get my Mac working again. I thought I was going to have to purchase a new laptop, and I'm thankful it was such a simple repair.
Thanks for the video. My early 2015 13.3" MBP developed this issue. Since it is still under AppleCare Protection, I called tech support. Every conceivable procedure was done without improvement. Conclusion: "hardware problem." The machine was sent to depot and they replaced the trackpad cable at no charge. However, the listed bill was $100 for labor and $180 for Flat Rate 1 Repair Charge. If this happens again, after warranty, I will refer back to you excellent video and do the repair myself.
Thanks Carl.
I hope you get a puppy for christmas
I just fixed mine. Cant thank you enough. Thank you Thank you.
Apple store also tried to charge me $499 for a new bottom case! I fixed it following this video for $9! Thank you so much @MAC111 !!!!
I tried it and it fixed my problem right away, thanks a lot!
I fixed my daughter's MacBook Pro with your video. Thank you so much.
So i decided to try this out. So far everything works just fine, and the procedure was fairly simple for a non-handy person like me. I noticed though, that the model number for this cable in my retina early 2015 MBP was not exactly the same as the one i bought, but this worked anyway. Might be the fact that my replacement cable already had adhesive on it or something. I will update if there is something wrong, but up to this point, everything works as it should. Thank you once again!
i love you so much after one year without keyboard and trackpad
Ordered the part and tools, followed your instructions, everything works again! Thank you! 🙏🏼😎
Thank you MAC111! You're the man! I only spent $20 and my macBook works as new!
Had my MacBook fixed 2 times (not via Apple), but all they did was reconnect the cable and it worked again. Until it broke down a few weeks later, of course. This is the third time and I'm definitely not bringing it back to the store. Will give this a try myself!
Fantastic video - so easy to follow. My Macbook pro has been salvaged for a $15 part and your tutorial. Thanks so much.
Thanks so much, wish I found your vid earlier!!! Finally can use my mac again after months of not touching it.
Thanks so much, easy to follow and fixed the issue. Glad i can put away bluetooth keyboard and mouse, get a little more life from this macbook. Absolute legend.
Thank you SO MUCH!!!! I first had the same issue where my trackpad and keyboard wouldn’t work and a screen would tell me “can not detect Bluetooth keyboard” a year after I got my laptop and had my top case/w battery replaced during warranty period and that would have been $450+ dollars and this time around about a year later the same issue accord and I wasn’t gonna pay that 450 out of pocket and read that a lot of people were having this issue and I replaced the ribbon cable as you said and my laptop works perfectly!!!!! Thank you! I bought 2 extra ribbon cables after I fixed it just in case this issued were to even happen a 3rd time.
Mate, thanks for the very clear video. Helped me out of quite the jam.
Just replaced the cable and IT WORKED !! Thanks so much MAC111.
Thanks for the informative instruction. I just fixed my non-responding keyboard and trackpad.
Thanks a lot! Worked like a charm, I have been having this issue since an year and just one video and BOOM. You helped me save a lot of money too.
Thanks so much man, that's brilliant, saved me a lot of money and hassle doing this myself for only a few bucks. I got a spare one as well for when the replacement one possibly breaks down as well.
I have found that you need to reinforce the back cover with some folded over tape placed both sides on the battery keeping it from pushing on the ribbon cable so it doesn't keep happening.
Instablaster
Absolute lifesaver! Fixed my mac in 10 minutes!
We've tried this, having bought both screwdrivers but the T5 to do the trackpad cable screws seems to big, although it's the right shape. Have we bought the wrong one, are there different sizes? Thanks in advance
thank you so much for this tutorial! you saved me a lot of money! i really appreciate how clearly you explained everything.
Thank you very much for this. Very clear and well shot. I followed your instructions and it worked perfectly. Nice work.
Thanks Jeff.
You da friggin man. I ordered a keyboard and trackpad. But this was all i needed to replace. Totally worked and so easy
Worked perfectly got it fixed in 5 minutes! Thanks.
Thank you so much for this simple, yet life-saving vid 🙏🏻💪🏻
Thanks a lot, keyboard was not working and this fixed it!
Just followed your tutorial and fixed my laptop, many thanks! I owe you a beer.
Thank you so much for that video!!! You helped me to solve the problem after almost two years.. shame on Apple for that, I love to use its products, they had exchange program for macbooks with that issue, but my was not cover based on the product number.. It happened three months after the purchase and then a year later, three months after the end of the one year warranty.. Thank you again:)
Thanks a lot!!! I had the same issue and your video was a life and wallet saver! The cable I ordered was a little longer but it didn’t cause any trouble and I just put back the pack panel and it worked. Saved me soooo much money and time and trouble. Can’t see why would this cost 100$ at apple it is so easy to change and takes like 10 min max even if you’re not a pro :O...
Glass of wine on keyboard. No mouse, no keys. (pwr worked).
Tried cleaning and reseating ribbon cable - all fine. Thanks for the great video.
Worked perfectly on my 2015 13", thanks!
Apple wanted $339. Cant believe this $17 fix worked in 15 minutes. Amazing.
This really worked!! You just saved us more than $400!! Thank you!!!
Thanks for the guide! I littel bit of a heads up tho, you mentioned the T5 screwdriver. However the T5 was too big for my Macbook Pro 13" 2015. I had to use the T4 instead. Not a big deal, but if you're buying the tools online, it's probably good too know!
Thanks for this video, I just managed to do the repair. It was very easy, the only weird thing was that the cable was a bit too long...
Top man! I very nearly paid Apple 300 quid to fix this. Gracias amigo.
Si te funciono comprando la pieza?
this fixed my problem on my macbook pro early 2015, thank you so much, saved me a lot of money!
Thank you so much! I've followed your steps and got it fix!
I actually tried removing and reseating the original one and it appears to have fixed the issue! Maybe the disconnection of the battery fixed the issue! Thanks for the guide!
Awesome. Thank you. Clear, easy instructions. Simple fix, and so satisfying to DIY.
Thank you so much for this - it was incredibly helpful!
Thanks MAC111, great instructions - you are the man! My son's pretty happy with this, and it was fun to do the job together.
Thanks a lot for this useful and greatly done tutorial!
Works like magic! Saved me a lot of money. Thank you!
Thank you, thank you , thank you! Writing this on my now functional macbook keyboard.
Thanks for making the video! Really helped me fix my macbook which lost touchpad and keyboard functionality!
did your power button still work before you fixed the functionality of the touchpad and keyboard?
If you get some pieces of tape and fold them over a few times so it is about 1.5 mm thick or so and put it on the batteries either side of the 'strip cable', then put some paper on it to stop it sticking to the cover it will also help because the metal caves in and crushes the strip, this will reinforce the cover and stop it from compressing down onto the trackpad/keyboard ribbon cable which is why this has needed to be replaced in the first place. Otherwise you will find that the new strip ribbon cable will have the same thing happen to it, I've just done this myself after replacing it and so far so good.
@ryan Held up fine, I should have done it to this new one I've got, I damaged my old Retina MacBook from spilling detergent through it accidentally...tragedy...have to do the same transplant operation on the replacement Mac now. Wish me luck...
That's so awesome. My MacBook Pro finaly works again.
Thank you so much, great fix just waiting for the cable
2:01 - What do you use to actually bend the cable to the proper [bend] radius? I have been unsuccessful at doing this without compromising the new cable. Do you use a jig? What is the bend radius for this cable?
i have the same problem. i fitted it, it worked. i bent the cable, it stopped working - think i compromisded it.
I don't know how to thank you!! this worked perfectly!!
Thank you for this video! Very well explained and thanks for product links as well!
Thank you so much for saving me a few hundred EURO! Worked totally fine :)
I should say a big THANK YOU :)
Greetings from Egypt
Thanks for your tutorial. I got the trackpad to work and did everything you showed, including replacing the battery. But now my battery won't hold a charge. Any ideas?
Thank you very much I just fixed my macbook. However the only difference for me was the middle shield, it required a p6 screwdriver, but everything else was the same. I think it's because I have an English/Arabic keyboard.
Works like a charm. Thanks for this tutorial
Thank you so much for posting this video. I just fixed mine!