I’ve worked customer service for years and the customer is not always right. I understand exercising all options to make the customer happy, but when someone is being disrespectful I think it’s our duty to call them out. If not, we are saying it’s ok to have someone walk all over us and that definitely ain’t right.
That "customer is always right" saying is outdated and wrong. It came from a time when people weren't entitled pricks. I think your employee was 100% right to stick up for herself and the store.
I agree with the main message you're trying to get across, but I disagree with your second sentence. I thoroughly believe people have always been entitled pricks and this is nothing new.
I work fast food as well and you are 100% in the right here. There is a difference between "the customer is always right" and being disrespectful. They are right when it comes to how they want it made. Being disrespectful is a completely different thing. Also here is an idea, Point without touching the glass!
I don't work fast food but your right its ok if they do it by accident if they tripped and touched but touching it on purpose is so much worse its just disrespectful.
I learned recently that “the customer’s always right” isn’t referring to individual customers and their opinions, it’s about supply and demand. It’s like “if people don’t view your product as worth buying (aka ur not getting sales), then they’re probably right” it wasn’t meant to be an excuse for Karen’s
You were no way wrong, flipping fast food workers get treated like crap a lot and 63% of the time they cant do anything about it, so its nice to know that someone actually did something about it instead of going like “oh, im sorry” because fear of getting in trouble
In my opinion: the customer is not always right, because no one is always right. I wonder who even came up with that. Although you shouldn't fight back with the customer, that customer was given simple instructions and she refused to cooperate. You wouldn't go over your relatives houses and just destroy their area for no reason would you? You shouldn't do it at a public place either
Actually you are right customer is not always right.... but the thing is that as a restaurant or fastfood worker customer is always right..... It maybe funny to here but.... it is what it is.... @milad make it as a tip just listen with 1 ear and take it out from the other ear... if you are not able to do what customer says just listen and do what seems right to you
@@muhamamdtaha7923 I know it's not literal, but even the meaning of it is still stupid. There are "Karens" that think they own the world and think other's property is theirs.
the expression started as 'the customer is never wrong' which I think makes a lot more sense. You don't tell a customer theyre wrong ever. but its ridiculous to act like a customer is always right, or to say it out loud and think it's true
It originated in the design sector, where architects were basically told to design whatever the client wanted, no matter how impractical the space would be to use. Like if the customer wants east and west facing windows even though north and south is best, then so be it. That eventually bled over into sleazy fast dood CEOs' vocabulary and the rest is history
I had an almost identical situation happen when I was managing subways. After an identical conversation I went to the back to get the cleaning solution and told the customer I would not ring them out until they wiped their smudges off our glass. It's one thing to make this error as a customer if you don't consider what it is you're doing but when you're politely told not to and why there is no excuse for being a complete ass.
I find an issue in general where customers can be extremely rude and disrespectful and if the employee doesn't just take the abuse, they get fired. Like the scene in Detriot: Become Human where if an android defends itself from getting beaten to death it's basically suicide by cop.
i strongly disagree with the saying “the customer is always right”. i work in a restaurant and i have people claim something is on the menu or along those lines, when we straight up never sold it.
The customer was one hundred percent in the wrong. It’s completely reasonable for you to ask them not to touch the glass. If I had been touching the glass and someone asked me to stop I would genuinely be apologising for it. That guy was either in a bad mood or just a d head
As soon as I read the title, I knew exactly what this was about. Had to regularly clean the McGlass throughout the day because so many customers touched it and it would give the impression that we didn't clean the store, even though it would be cleaned multiple times a day
I mean the glass is supposed be cleaned regularly regardless, but if a customer is giving you an attitude about it, than yeah probably stand your ground. Probably leave a box of gloves for the glass touchers
That’s absolutely not how it works. It is cleaned up regularly like probably once a day but when there are now smudges, you absolutely have to clean it up immediately and this is the case for this story
@@user-eu4vj2gs1z Sorry you are Definitively wrong there Pablo the FDA guidelines by which Subway should be following states that the food surfaces (places that food touches) should be cleaned regularly every 4 hours, because the display glass does not come into contact with the food. This would not have to be cleaned immediately and can be sanitized at a later point in the work day or shift.
@@brawncartier964 and that’s why I used “probably”. If costumers keep touching the glass as Milad said he doesn’t like it because it makes the store looks dirty so I bet his employees clean it up. Why would you not clean it up immediately if there are smudges?
@@user-eu4vj2gs1z lol dude I also used "regularly" though, than you agreed with "regularly" cleaned up glass, but than you said "absolutely not how it works " so I mean your statement isn't proper, but you also completely ignored the gloves which would keep other people from making smudges. Also @Brawn is most likely suggesting that the glass can be cleaned again when they aren't busy.
I’ve never wanted to go to subway because I was afraid that I wouldn’t like anything there… until I started watching you and found out that you could actually pick what you wanted to be on your sandwich. I’ll definitely have to go sometime.
Haha sometimes I bring my cousin into stores and they press again the glass and steam comes from behind their masks and its so interesting to them like no honey please it's for sanitary purposes
as a customer who LOVES subway, i never pointed at something and touched the glass, mostly because of covid but also because i understand the struggle people go through from cleaning the glass since i clean my parents' cars and the glass collects dust and smudges so quickly. i also feel that u and ur co-worker did the right thing by calling the guy out since, again, its a pain in the butt to clean. support from dubai ;)
@@ridefree9160 well I know but it can still be a nuisance to them especially when they just cleaned the glass. I know I wouldn't like to have to scrub the glass clean every 10 minutes because people touch it a lot. :)
Now I'm glad you brought this up because I've been waiting to talk about this for a hot minute, I'm a sandwich artist and it really boils my blood when people touch my glass, why would you want to touch something that others dirty fingers has also been on? Not to mention, yes, I have to clean it... EVERY... SINGLE... TIME... I've literally had a man put his hand on my glass and LEAN ON IT WHILST TALKING TO HIS FRIEND?! I'm... uhm... thanks for the smudges I guess? I've given up on putting up signs because sometimes people don't even care... It's a pandemic people... come on...
I would've said after "why should I care, I just want my sandwich" : You should care because we are the ones making your sandwich, if you want a sandwich then you follow the rules. Simple really. Also, incase not being a jerk isn't enough for you to refrain from disrespect workers of the food industry, if you're in a... less reputable place or deal with less reputable people.. in their eyes it would be a darn shame if someone were to.. *alter* the ingredients in your meal if you catch my drift, heheh. And by that point you totally deserve it, just don't be a jerk and you'll get what you want.
I worked in an Italian for like six year. Started when I was 19. It was a cool job, the bosses were two older Italian guys, we had a liquor store down the street and would get beers at the end of the day. We had lots of laughs and good times there. When it comes to the glass, I hated cleaning that glass as the display cause was fucking gigantic and took 20 minutes to make it spotless. Most of the time it’s kids that poke the glass and make a mess, but it’s the fault of the parents for just standing there like fucking idiots and not telling their kids to stop making a fucking mess. So what I would do Is I would grab some paper towels, the bottle of windex, give it to the parents and say “could you have your son/daughter wipe off the fingerprints they made on the glass please?” They would always oblige and have their shitty kids clean up the mess. Never had a problem, and I didn’t have to clean their mess haha.
okay but what happened if that kid had invisible disability . and the parent yell at you and say he /she can't help it . then u boss fried you for telling kids to wipe the fingerprint
@@supercoolg1234_is_autistic when parents are talking on the phone, while there kid makes a fucking mess, I don’t care what disability they have. The could at least TRY to get them to stop.
A few months ago I was in line at Subway for lunch, and it's masks required, about 8 people in the store all in line with masks and keeping spaced, being normal functional humans... except for this one guy in front of me. No mask, had that smug "mention it I dare you" look on his face that made you wanna crack it. He got up to order, was leaning on the glass with his full hand the entire time, periodically sniffing and clearing his throat with his other hand. Sadly this is Canada, no one said a word.
Well, as a citizen of Canada, I say that there’s also another thing about not touching the glass, it’s the germs that can spread when you touch multiple surfaces, there are so much germs around us so when someone asks you to not touch the glass they just want to keep their environment clean and safe, also, it’s a pain to clean it, so don’t touch the glass.
You do know that the air and your skin has billions if not trillions of bacteria on it right? no surface is ever "safe" Your toilet has more bacteria than money in the world. You're not saving yourself by not touching the glass. It's purely because its a pain in the ass to clean.
As a current subway worker, I can understand the pain of cleaning the glass and the customer is not always right yet I am forced to follow my manager's instructions, Milad, you are I the right.
Dude I lost it when the toppings slid off that pizza, that hits all the right bells for me and I've had that exact same thing happen to me when I used to work at subway
Dude. I think I could not be as chill as you. "Oh you want to touch the glass? How would you feel like if I were to **slips the glove off** idk touch your food?"
I always point at the item because I want to make sure they know what I'm saying, but I've NEVER touched the glass because I'm always afraid I'll get in trouble 😅 Also, "I can't say that myself because I'm afraid" pretty much sums up every experience I had in retail when I called a manager over.😂
Omg love your vids
Nice but why pin?
@Little Lisa yayyy thx!❤️
Me too lol
Congrats on the pin!
@No 🔥 I dont even need to see that you are garbage
I’ve worked customer service for years and the customer is not always right. I understand exercising all options to make the customer happy, but when someone is being disrespectful I think it’s our duty to call them out. If not, we are saying it’s ok to have someone walk all over us and that definitely ain’t right.
You sir are absolutely right
@@howardparks556 Clayton honestly you just spitted out facts 🥲
Exactly, some people don’t respect others as much as they should
Fax bro say it louder so the rude people can hear it All over the world
are there any written rules in subway that customers can't touch the glass?
When the word pain flashed😂😂 maybe the first time i saw him messing up (but sorting it down later) 🤣🤣 totally love your videos! ❤
Aye I make vids as entertaining as Mirg. I guarantee 100% it’ll make u laugh. If not u can come to tell me
@@26mic you have 40k suscribers and you still making spamm?
PAIN
@@26mic touch some grass
@@TripleZetta his channel is failing
That "customer is always right" saying is outdated and wrong. It came from a time when people weren't entitled pricks. I think your employee was 100% right to stick up for herself and the store.
I agree with the main message you're trying to get across, but I disagree with your second sentence. I thoroughly believe people have always been entitled pricks and this is nothing new.
😂
What Angel said. If anything people are less entitled now then ever
I work fast food as well and you are 100% in the right here. There is a difference between "the customer is always right" and being disrespectful. They are right when it comes to how they want it made. Being disrespectful is a completely different thing. Also here is an idea, Point without touching the glass!
I don't work fast food but your right its ok if they do it by accident if they tripped and touched but touching it on purpose is so much worse its just disrespectful.
@@meh-nem-jeff2068 if someone touched the glass after I told them not to multiple times I would ask them to leave
Or an even better idea: just say what you want on your sandwich out loud, why you gotta point
I learned recently that “the customer’s always right” isn’t referring to individual customers and their opinions, it’s about supply and demand. It’s like “if people don’t view your product as worth buying (aka ur not getting sales), then they’re probably right” it wasn’t meant to be an excuse for Karen’s
people still say it way too much and still don’t understand it.
never knew this
So basically “if the customer thinks your stuff is bad it probably is” and not “the customer gets to do whatever they want”
You were no way wrong, flipping fast food workers get treated like crap a lot and 63% of the time they cant do anything about it, so its nice to know that someone actually did something about it instead of going like “oh, im sorry” because fear of getting in trouble
why 63 where did you pull that out of
@@ruchimama his ass
@@Robby1456 you are not wrong. I just said a random number.
There’s no reason to be rude but 64% of fast food orders are wrong in some way which is frustrating
@@aposslex why 64 where did you pull that out of
Workers need to call out customers more often
Although I am a kid, I agree with you! The customer should respect you and your coworkers wishes!
Milo, have you ever gotten annoyed at a customer only to find that they were right?
@No 🔥one asked
@No 🔥 one asked
@No 🔥 I sure didn't ask
@No 🔥 no one asked
I make entertaining videos just like mirg . I fr bet 100% you will laugh. If not u can come back to tell me kuz
“Don't touch the glass.”
*Karens:* “I'mma pretend like I just didn't hear that.”
You’re everywhere btw I make entertaining videos just like mirg . I fr bet 100% you will laugh. If not u can come back to tell me
@@26mic I didn’t laugh once at any of them robot man
*That customer was like “I misssed the part where that’s my problem.” BROOO sooo disrespectful!*
Love all your funny stories
Me who touched glass twice last year: I did the impossible.
Glass or Grass?
Im sorry, its a bad joke
@No 🔥 you commented on the video complimenting him and insulting him are you bipolar
@@WinterLass I liked ur joke
But I make entertaining videos just like mirg . I fr bet 100% you will laugh. If not u can come back to tell me
@@WinterLass you sure you didn't mean Brass?
very bad joke indeed, i'd say it's quite peaceful year not to touch the ammo casing
I felt the Pain when the toppings came off 😂 and no u were not wrong at all. Love ur videos btw ❤
I make entertaining videos just like mirg . I fr bet 100% you will laugh. If not u can come back to tell me fam
2:07
You and your employee were 100% in the right in my opinion. No further explanation needed.
as someone whose father owns some subways, cleaning the glass is pain
In my opinion: the customer is not always right, because no one is always right. I wonder who even came up with that. Although you shouldn't fight back with the customer, that customer was given simple instructions and she refused to cooperate. You wouldn't go over your relatives houses and just destroy their area for no reason would you? You shouldn't do it at a public place either
Actually you are right customer is not always right.... but the thing is that as a restaurant or fastfood worker customer is always right.....
It maybe funny to here but.... it is what it is....
@milad make it as a tip just listen with 1 ear and take it out from the other ear... if you are not able to do what customer says just listen and do what seems right to you
@@muhamamdtaha7923 I know it's not literal, but even the meaning of it is still stupid. There are "Karens" that think they own the world and think other's property is theirs.
the expression started as 'the customer is never wrong' which I think makes a lot more sense. You don't tell a customer theyre wrong ever. but its ridiculous to act like a customer is always right, or to say it out loud and think it's true
It originated in the design sector, where architects were basically told to design whatever the client wanted, no matter how impractical the space would be to use. Like if the customer wants east and west facing windows even though north and south is best, then so be it. That eventually bled over into sleazy fast dood CEOs' vocabulary and the rest is history
Walmart had that saying in the 1980's. I don't know where they got it from.
You have SUCH HIGH AMOUNT OF PATIENCE like I am also a subway employee and cleaning that front glass is pain in the ass
I’d definitely call that guy out for touching the glass, especially after I kindly asked them to.
Keep up the good work whoever is watching this have a good and blessed day! Love u milad! ❤️❤️
“I’m just trying to make it easier”
*Making it harder whilst fighting with and not listening to the employees*
That man is the definition of radioactive honestly
Love your videos
Pain 🥲
Super true!!
Megaaaaa tru
2:07 I laughed so hard, I am so sorry Milad! That was unexpected but so relatable :D
LOL, that's an oof.
I felt pain xD
This is true of office jobs too. When you are at my desk and pointing to something on my monitor, DO NOT TOUCH MY MONITOR!
The customer's always right
Me : not in my shift your not
Even a 2 minute video can bring you happiness kind and love!
Appreciate milad while he is still posting ❤️
when the toppings got carried by the slicer… i feel you man
Ya should have yelled at that man like there’s no tomorrow. Oh, and make him pay 7 cents extra
Milad is the best subway employee/ TH-camr out there keep up the hard work!!🔥♥️
We can all agree that Milad never disappoints us with his content
@No 🔥 Debatable
@No 🔥 one asked
@No 🔥 you don't even have one upload. Shut up.
@@Bellaoddo i asked
@@im_a-walking_shitpost_machine I'm not the one who said it lol
I had an almost identical situation happen when I was managing subways. After an identical conversation I went to the back to get the cleaning solution and told the customer I would not ring them out until they wiped their smudges off our glass.
It's one thing to make this error as a customer if you don't consider what it is you're doing but when you're politely told not to and why there is no excuse for being a complete ass.
I literally have over 20 of your videos pulled up ready to watch. I love your vids!
I find an issue in general where customers can be extremely rude and disrespectful and if the employee doesn't just take the abuse, they get fired. Like the scene in Detriot: Become Human where if an android defends itself from getting beaten to death it's basically suicide by cop.
Love the reference and yes I agree
I thought u meant the actual place, Detroit, and was confused asf for a min there…
i strongly disagree with the saying “the customer is always right”. i work in a restaurant and i have people claim something is on the menu or along those lines, when we straight up never sold it.
The customer was one hundred percent in the wrong. It’s completely reasonable for you to ask them not to touch the glass. If I had been touching the glass and someone asked me to stop I would genuinely be apologising for it. That guy was either in a bad mood or just a d head
As soon as I read the title, I knew exactly what this was about. Had to regularly clean the McGlass throughout the day because so many customers touched it and it would give the impression that we didn't clean the store, even though it would be cleaned multiple times a day
Mustard making a sandwich is making me hungry
I mean the glass is supposed be cleaned regularly regardless, but if a customer is giving you an attitude about it, than yeah probably stand your ground. Probably leave a box of gloves for the glass touchers
That’s absolutely not how it works. It is cleaned up regularly like probably once a day but when there are now smudges, you absolutely have to clean it up immediately and this is the case for this story
@@user-eu4vj2gs1z Sorry you are Definitively wrong there Pablo the FDA guidelines by which Subway should be following states that the food surfaces (places that food touches) should be cleaned regularly every 4 hours, because the display glass does not come into contact with the food. This would not have to be cleaned immediately and can be sanitized at a later point in the work day or shift.
@@brawncartier964 and that’s why I used “probably”. If costumers keep touching the glass as Milad said he doesn’t like it because it makes the store looks dirty so I bet his employees clean it up. Why would you not clean it up immediately if there are smudges?
@@user-eu4vj2gs1z lol dude I also used "regularly" though, than you agreed with "regularly" cleaned up glass, but than you said "absolutely not how it works " so I mean your statement isn't proper, but you also completely ignored the gloves which would keep other people from making smudges. Also @Brawn is most likely suggesting that the glass can be cleaned again when they aren't busy.
People who disrespect service or retail workers have never, ever had to do those jobs themselves and it always shows.
Total pain at last part 😭😂
I’ve never wanted to go to subway because I was afraid that I wouldn’t like anything there… until I started watching you and found out that you could actually pick what you wanted to be on your sandwich. I’ll definitely have to go sometime.
Haha sometimes I bring my cousin into stores and they press again the glass and steam comes from behind their masks and its so interesting to them like no honey please it's for sanitary purposes
The google website : thinking its stating some facts
Milad : WRONG WRONG WRONG!
nah bro your co-worker is spitting out facts
Millad is the best person on yt change my mind
as a customer who LOVES subway, i never pointed at something and touched the glass, mostly because of covid but also because i understand the struggle people go through from cleaning the glass since i clean my parents' cars and the glass collects dust and smudges so quickly.
i also feel that u and ur co-worker did the right thing by calling the guy out since, again, its a pain in the butt to clean.
support from dubai ;)
that pizza slice that u messed up on just made me die lol
love ur videos
Omg your videos are amazing
I feel bad for people who have to clean the glass lol
I mean it's just cleaning glass...they aren't going trapsing thru the jungle cutting timber
@@ridefree9160 well I know but it can still be a nuisance to them especially when they just cleaned the glass. I know I wouldn't like to have to scrub the glass clean every 10 minutes because people touch it a lot. :)
@@Bellaoddo Very true
@@ridefree9160 you seem very reasonable ty :)
@@Bellaoddo Yes I am always open to different views of things
Now I'm glad you brought this up because I've been waiting to talk about this for a hot minute, I'm a sandwich artist and it really boils my blood when people touch my glass, why would you want to touch something that others dirty fingers has also been on? Not to mention, yes, I have to clean it... EVERY... SINGLE... TIME... I've literally had a man put his hand on my glass and LEAN ON IT WHILST TALKING TO HIS FRIEND?! I'm... uhm... thanks for the smudges I guess? I've given up on putting up signs because sometimes people don't even care... It's a pandemic people... come on...
U could just see the pain the way he’s standing
You were absolutely right
As a chipotle employee, sorry about that experience, but seriously people smear Their body all over the glass and put their hands all over it
It‘s absolutely ok to ask politely not to touch the glass. But the the chipotle guy is not right for yelling.
Your videos are strangely relaxing to watch.
you were not wrong you asked nicely and he didn't stop
I always see little kids putting their faces on the glass at restaurants and it really bothers me 😩😩
I make vids as entertaining as Mirg. I guarantee 100% it’ll make u laugh. If not u can come to tell me dawg
Those emojis looks like the bad type of "bother" 📷🤨
😂😂😂
That pain tho........, also u were right for calling out that inconsiderate person.......😅😅
milard invented triangle pepperonis on pizza. what a chad
I would've said after "why should I care, I just want my sandwich" : You should care because we are the ones making your sandwich, if you want a sandwich then you follow the rules. Simple really.
Also, incase not being a jerk isn't enough for you to refrain from disrespect workers of the food industry, if you're in a... less reputable place or deal with less reputable people.. in their eyes it would be a darn shame if someone were to.. *alter* the ingredients in your meal if you catch my drift, heheh. And by that point you totally deserve it, just don't be a jerk and you'll get what you want.
I worked in an Italian for like six year. Started when I was 19. It was a cool job, the bosses were two older Italian guys, we had a liquor store down the street and would get beers at the end of the day. We had lots of laughs and good times there.
When it comes to the glass, I hated cleaning that glass as the display cause was fucking gigantic and took 20 minutes to make it spotless. Most of the time it’s kids that poke the glass and make a mess, but it’s the fault of the parents for just standing there like fucking idiots and not telling their kids to stop making a fucking mess. So what I would do Is I would grab some paper towels, the bottle of windex, give it to the parents and say “could you have your son/daughter wipe off the fingerprints they made on the glass please?”
They would always oblige and have their shitty kids clean up the mess. Never had a problem, and I didn’t have to clean their mess haha.
okay but what happened if that kid had invisible disability . and the parent yell at you and say he /she can't help it . then u boss fried you for telling kids to wipe the fingerprint
@@supercoolg1234_is_autistic when parents are talking on the phone, while there kid makes a fucking mess, I don’t care what disability they have. The could at least TRY to get them to stop.
you are in the right plus i love ur vis
You don’t know how many times I go through this.
A few months ago I was in line at Subway for lunch, and it's masks required, about 8 people in the store all in line with masks and keeping spaced, being normal functional humans... except for this one guy in front of me. No mask, had that smug "mention it I dare you" look on his face that made you wanna crack it. He got up to order, was leaning on the glass with his full hand the entire time, periodically sniffing and clearing his throat with his other hand. Sadly this is Canada, no one said a word.
Well, as a citizen of Canada, I say that there’s also another thing about not touching the glass, it’s the germs that can spread when you touch multiple surfaces, there are so much germs around us so when someone asks you to not touch the glass they just want to keep their environment clean and safe, also, it’s a pain to clean it, so don’t touch the glass.
You do know that the air and your skin has billions if not trillions of bacteria on it right? no surface is ever "safe" Your toilet has more bacteria than money in the world. You're not saving yourself by not touching the glass. It's purely because its a pain in the ass to clean.
I'm not sure how being Canadian fits into any of this
@@Zreknarf BECAUSE CANADA DAMN IT!
@@Zreknarf just saying, it’s to not get comments on the country I’m from, the guidelines ect…
I think germs are in every country
The co-workers was down to throw hands.
Your videos are like the best thing ever
As a current subway worker, I can understand the pain of cleaning the glass and the customer is not always right yet I am forced to follow my manager's instructions, Milad, you are I the right.
I love your videos
“Please don’t touch the glass, it scares the food”
I really love your videos and the best is that they made my hungry.🤤
Dude I lost it when the toppings slid off that pizza, that hits all the right bells for me and I've had that exact same thing happen to me when I used to work at subway
Customer is always right, I'd refuse that pizza. 🤣
Dude y'all was 100 percent right
I understand that feeling as a food server at a school its a pain to clean something you just cleaned
"Why Should I Care?"
Me: **agressively touches his face without gloves**
I love your videos keep it up bro
Dude. I think I could not be as chill as you. "Oh you want to touch the glass? How would you feel like if I were to **slips the glove off** idk touch your food?"
Love your vids magid
The customer is always wrong
Subway in Dubai is weird
Proceeds to make pizza
Your subway looks like my subway that i eat at
i love your vids
I hope that customer rejected that pizza
At that point I wouldn't even consider it wrong if you threw him out of the store.
"ok, sir, you need to leave" haiuhaiuahaihiauhaaiuahui
That’s why they didn’t want me touching the glass
I read the title as “dont touch the GRASS” 💀
It is important to remember the customer is not always right.
I always point at the item because I want to make sure they know what I'm saying, but I've NEVER touched the glass because I'm always afraid I'll get in trouble 😅
Also, "I can't say that myself because I'm afraid" pretty much sums up every experience I had in retail when I called a manager over.😂
You can point without touching the glass...I do it all the time.
You handled it better then I would I would have gotten fired if it was me
I've got a lot of practice not touching things from never touching grass
When I worked for Apple, they taught us about the platinum rule: “Treat others the way they want to be treated”
I don’t understand how that guy couldn’t just point at what he wanted but not touch the glass