Content Lunch Workshop: Maximize Sales and Loyalty with Seamless Omnichannel Experiences

In this session, our panel will discuss the loyalty strategies they use to enhance customer retention and drive repeat purchases by personalizing interactions across all touchpoints. We will also explore essential technology for scaling these strategies, highlighting how a composable commerce platform swiftly adapts to market dynamics and ensures seamless experiences, utilizing rapid fulfillment and comprehensive support to strengthen customer relationships and boost conversion rates in stores and online.
Jay Topper
Head of Strategy & Innovation, fabric
Angel Singh
VP Customer Experience | Personalization | UX, Petco
Katie Pursino
Vice President, Ecommerce + Site, J. Crew
CommerceNext is a community, event series and conference for marketers at retail and direct-to-consumer brands. Join our events to meet other industry leaders and learn the latest ecommerce and marketing strategies: commercenext.com