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Hi, usually this is an easy adjustment. The sash may be a little too far away from the keep to catch the second vent setting. Try move the sash over slightly by adjusting the hinge screws. Hope this helps and thanks for watching 👍🏼

Hi, the gap between the wall can be filled with foam or a foam backing rod. It’s recommended to fill this gap first before silicone. We use foam as it adds an extra hold, provides added thermal benefits and gives a base to silicone against. Hope this helps. Thank you for watching 👍🏼

@@mcdermottwindows9470 Thank you for confirming 👍🏻

Hi, thank you for watching. The composite side panels are fixed in place using what’s called a side panel lok made from steel. These are a push and click system which are attached to the panel and frame. A very neat hidden fixing that can only be accessed internally with the correct tools and know how.

@@mcdermottwindows9470 Did you fit them on site or are they pre-fited in a factory please?

@gr8deals2do One part of the clip is already fixed to the frame. The other part that fixes to the slab comes loose but is already pre drilled and just needs screwing on to the slab on-site.

Hi, thank you for watching. I would check with your installer and have them install your knocker. This shouldn’t be a problem however if fault or damage is caused due to the knocker then Solider wouldn’t provide a warranty.

Hi, that is an option but we like to do it this way to make sure we cause the least amount of damage to the brick face and plaster. There is more chance of chipping the face off the brick when taking the frame out in one. Also to note the dpc can be fixed to the frame so this would be pulled out with the frame if removed in one. It’s best practice to take the frame out in sections, it may take more time and effort but will save any headaches later. Thank you for watching and leaving a comment 😃

@mcdermottwindows9470 yeah I watched the hole video and you did say in it lol.. very helpful video. 👍 do some more haha 😄

Hi, depending on the lock type you can change the handle to a split spindle option quite easily. Google split spindle door handle. Hope this helps.

Hi, thanks for watching and the comments. Yes all the plates are installed at the factory and small adjustments can be made on site by the installation company.

@@mcdermottwindows9470 Cheers🍻

Hi, thanks for watching and adding a comment. I believe there is a GRP Composite Door now available with the three vertical panels and the leaded glass can be added as a custom item. We also offer an Engineered uPVC door that is fully customisable and look awesome in the 1930’s style 😃

Hi, thanks for watching. Yes the normal gap around the edge of the door slab is usually 4/6mm.

Hi James. Yes there is a foam tape that can be used instead of silicone. We use the Illbruck Trio on the odd occasion and gives a very clean finish especially against a wavy stone. This product is applied to the window perimeter before installation. Once applied the foam starts to expand to create a neat weather seal. The sealing tape as well as sealing the gap provides excellent thermal insulation. This method does cost more than silicone and isn’t always practical to use for certain jobs. The biggest benefit for us in using the tape is it’s super clean finish not necessarily the insulation benefits as a lot of foams now provide excellent insulation benefits and the added benefit of holding the frames in place not just creating a seal. Checkout Tremco Illbruck on TH-cam. We also have a lot of installation images showing the tape on our Facebook page. I will have to film an installation on the next job we use the tape. Thanks for watching. Stephen

😂😂😂😂

Strange comment

@@MrLuke6593 I'm a strange man

Hi, apologies we have missed your message. You have probably sorted this now after 4 months 😂 but you can find the coupler trims here www.windowwidgets.co.uk/downloads/brochure/?brochurepage=4 If your still struggling do not hesitate to get in touch. Stephen

Hi Dave, thanks for watching. Unfortunately on this job the windows had the hidden cleat fixings and had the DPC fixed to the side of the old timber frame. Most of the time with timber we will take the frame out in sections. This will limit the damaged caused to the DPC, plaster and external brick face. Even if we managed to cut through the cleat fixings the DPC would of been ripped out with the old frame. Cutting the frame up allows for the DPC to be taken off the frame without ripping it out. Another problem with taken timber frames out in one is they have usually swelled over the years so are very tight in their opening. This means when removing the frame in one it’s possible to pop the face off the external brick which is never a good feeling. Hope all this helps and explains why we go to the lengths we do 👍🏻

@@mcdermottwindows9470 Thank you for the explanation.

Hi Stephen, thank you for taking the time to watch our videos and leaving such kind complementary words, us Stephen’s must love our work 😁 I’ll be sure to get some more filming done very soon 👍🏻

Hi Tim, We haven’t had any issues with this door. Unfortunately not all installers follow the guidelines on how to install the door correctly so this can cause issues, any genuine manufacturing issues are covered under their guarantee and a replacement is provided. Another potential reason for issues with a Solidor is that not all Solidor Composite doors on the market come directly from Solidor, originally Solidor allowed other manufacturers to manufacture their door slab into a different outer frame frame and use their own fixtures and fittings etc.. this lead to issues as people were using the wrong gaskets, not correctly making the door the right size to work with the different tolerances in their profile specific outer frames and on some occasions just making a poor job of manufacturing. Solidor no longer offer this to the wider market and keep it to a minimum of selected manufacturers who follow the correct guidelines to making their doors. We aren’t saying all reviews are based on this but this did contribute to a larger proportion of negative reviews. Any issues with a genuine Solidor that has been installed correctly by an approved installer is covered under the Solidor Guarantee. Hope this information helps. Many thanks, Emma

@@mcdermottwindows9470 it certainly does. How is the end user supposed to know how the door has been sourced though? The avarage person like me gets a double glazing company in to fit a door and if they say they supply solidor it really means it could be the real deal or not, but you woudlnt know. Too many negative reviews on trust pilot is always a worrying sign.

Hi Tim, if you go on Solidor website and use find a recommended installer in your area they tell you who provides genuine Solidors or provide an alternative. The green heart represents a genuine Solidor and the brown heart tells you it’s a Solidor at heart but they make their own. Again it’s not that all issues are related to this as some do a very good job of making their own and Solidor do monitor this a lot closer now but it does just make it easier for any future guarantees along with a recommended installer.

Hi Mark, these are a masonry torx frame fixing. You can buy these from Screwfix . Hope this helps 👍🏻

No worries, thanks for watching and your support Peter.

Definitely the way it should be 👍🏻 Thanks for watching and your support.

Hi, for something like in the video I would allow 1.5 to 2 hours. Thanks for commenting and your support :)

Hi Scott, yes this is a Solidor and it is the Stirling design. Thanks for watching.

@@mcdermottwindows9470 window/door fitter myself. Had any issues with solidor? We use Endurance, much prefer timber core over foam. Cheers.

@@scottmason8529 Endurance is a nice door Scott. Solidor has been a great door for us. Solidor have had a small percentage of issues with the product but any issues get quickly resolved for us as we buy direct from Solidor. I do like a quality hardwood core door but don’t right off a foam filled door. Both have their pros and cons. Also a good slab skin is key. As you probably know Scott none of this matters without a quality installation and after care service. Thanks again for the support 👍🏻

@@mcdermottwindows9470 oh of course they all have issues, but as I always say a product is only as good as the service. Just watched a few of your other videos, keep up the good work! Just subscribed, look forward to seeing videos. All the best.

How do you install the side panels once the frame is in. I can't get the fixings to catch.

Hi Dan, yes we had a rendering company sort this for us. They did a really good job. I’ll try share the images. I should of done a follow up video for you 🙈

Hi Dan, Thanks for watching. Something like this would start from £530 including VAT and installation. Kind regards, Stephen

Thanks for watching 👍🏻

Hi Micheal, thanks for watching. To answer your question, no all the fascias and soffits will not fade and come with a 10 years warranty. However the gutters, Down pipes and dry verge covers will over time fade slightly. Hope this this. Apologies for the late reply. Kind regards, Stephen

Hi Kermit, we would always look at replacing the door, side frame or top light at the same time. However it is sometimes possible to keep these in place depending on the condition. Hope this helps. Kind regards, Stephen

Thank you for replying!

Not sure what the cling film comment means 🤔 At the start of the video we use professional grade clear carpet protector and dust sheets, not cling film. Thank you for watching 💙

@@mcdermottwindows9470 Sorry, it just looked very thin to me - exactly like cling film. What's wrong with damp proof course membrane? You can use it over and over, rather than throwing that thin stuff away every time (I presume you can't reuse it.)

Gods idea John, the carpet tape is a little expensive to just use once. DPC might be a little annoying to work on with it slipping and sliding everywhere. I did used to have a small off cut of EPDM rubber which was great for protecting hard surfaces whilst working 👍🏻

Hi Chris, apologies for the slow reply. Yes, always seal the cill to the pvc frame or aluminium low thresholds. This will stop driving rain or water when cleaning back tracking into the property. The seal will also stop any draught. Thanks for watching and your question, Stephen