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When the machine is trying to balance the load, it can get loud and clunky. After it's balanced we don't notice the spin cycle. I haven't tried measuring the sound.

Thanks for the response. I realize the feet when adjusted needs to be locked so I did that. It improved the sound by around 7db, but I feel it is still loud enough to wake up the person next to the laundry room. In any case, I have scheduled for a replacement and hopefully, the next one would be a lot better.

Yes

Yes, you can turn off the dry portion of any cycle to make it wash only.

The blue cup is for manually adding detergent. Place the detergent in the cup, the place the cup on top of the laundry before the cycle begins. Just make sure to get the detergent settings correct before starting!

I was able to find the settings under "Dispenser care" from the screen where a load of laundry is started. I needed to turn on the second reservoir and select "specialty detergent".

The water hammer was the water pipes in my house jumping around due to the rapid opening and closing of the water solenoids of the all in one unit. I usually hear it in the bathroom 20' away from the laundry room.

That is the water intake used to dry the clothes. Yes believe it or not there are small amounts of water taken into the machine of washer dryer combos during the drying cycle but I can't exactly remember why​@@mikeferryall1424

My wife love it!

Still loving it! No issues after 6+ months. We adapted very easily to running loads of laundry overnight 2-3 nights a week rather than having a traditional laundry day. When my son makes a mess of his bed overnight, we just strip it in the morning and run the bedding while we are away at work.

I wish I was strong enough to try that! This thing weighs over 300 pounds!

I did that the first time I cleaned the drain filter! Now I just put a bed of dirty clothes under it to catch the water.

I did! That's why the door didn't close. Silly mistake to make since I was one month into owning the same model.

@mikeferryall1424 lol no worries, I did the same thing with mine.

Yes, front left corner on top is hot.

Yes, that's normal. The machine is also very pessimistic about estimating drying time with loads like sheets. I have expected loads to go at least another hour just for them to finish early. One of the selling points of the Samsung is that the dryer gets clothes almost as hot and dry as a traditional vented dryer. That adds a lot of time the competitive units don't run. The competition is OK with clammy laundry at the end.

@@mikeferryall1424 Next time I will try the normal setting or AI setting

The setting menu contains an air fluff option to reduce wrinkles

th-cam.com/video/HNvb3G9cxSw/w-d-xo.html That video shows where the detergent and fabric softener reservoir are. It will also help you when it's time to clean the drain filter. Sorry, but we got lucky and didn't need to adjust the feet to level the machine. My wife handled the app setup.

We haven't tried the quick cycle. We just run ours overnight and don't worry about the long cycle times. Our loads are typically 4-5 hours.

Thank you. That explains the US/CA label difference and my energy consumption!

@@mikeferryall1424 I have this model and this explains the labels, but it doesn’t explain the screenshots of your supposed energy use. One cycle you had said it was 22kwh for bedding. The compressor in this combo only pulls like 600 watts and total for the machine is 700 watts, assuming the electric resistance coil isn’t being used in the wash/self-care cycle. It would have had to run for over a solid day to use that much power on one cycle. I’m sure it’s a software glitch. Samsung isn’t exactly Apple when it comes to software, I can’t even access one page of their energy use section of their iOS app. Have to access it from the machine. In iOS it skips right past it, best I can do is take a screenshot in the half-second it’s on the screen. My cycles range from 0.8-1.5kwh, usually (and I’ve checked it with a watt-meter the unit is plugged into, the numbers are pretty accurate). If you haven’t already, go to settings and make sure the software is up-to-date. I had to update mine when I got it. If you don’t want it connected to wifi you can disconnect it later or delete the network.

@@causarumcognitio Before the first update, the usage monitor was WAY off. After that update, the numbers started to make more sense. To get the numbers it was displaying early on, I would have needed to pull 30+ amps for the entire time the unit was running. Since this is running off a 20 amp breaker, I knew it couldn't be accurate.

@@mikeferryall1424 Yeah, I was thinking the same thing about your numbers given it’s a 120 volt machine.

@@mikeferryall1424 I don't think I've had mine as long as you but in my impression, the Al Wash and Dry cycle seems to work like the normal cycle, but doesn't dry more than needed and also applies the energy saving function to vary the speed of the compressor. Clothing that has really dense material or is designed with balls of fabric (like a dress) needs to be set to "More Dry". But that Al cycle works for a wide variety of loads. Obviously it only uses algorithms at most on-site, but it's very versatile in how it detects the weight of items, adjusts drying based on humidity and I think it's remembering previous cycles it was used for and how they turned out. Keep in mind, if a machine can weigh a load before it gets washed, it's probably weighing them again when it thinks the load is dry. There are reasons that method can fail. This video, if you haven’t already seen it, has a lot of useful information for any owner or prospective owner. I personally don’t trust or like Samsung for appliances. I would have felt better with an LG, but this is without doubt the most powerful and largest combo dryer on the market. More importantly: the condenser cleaning system is the best. I’m going to get a water softener because, among other issues, the hard water could clog the condenser cleaner device. We only have 7 grain hardness but it’s killed things in the past. Not risking a $2,000 laundry machine. For the lint, I’ve seen videos about the GE unit that make me pity the owners even though they have that nice warranty, they have so much lint cleaning maintenance to do that isn’t even in the manual, basically running a giant bottle-cleaning brush to the back-left every cleaning. Meanwhile, we use our combo way more than a normal household and the coils are amazingly clean. th-cam.com/video/vao_KqCzLUE/w-d-xo.htmlsi=ilV3NSz1PqPdn63M

I bought it from the Samsung Insiders program in the States. We were one of the first to get this unit and were asked for an honest review in exchange for a great price. We weren't able to see any videos or reviews prior to buying it. After I did my review, I saw that video where they pulled a machine apart and pulled out a large clump of lint between the heat exchangers. I also saw a video where after 40+ loads, there wasn't any lint in that same area. I think the lint video was a Samsung hit piece and the other was an honest review. Samsung has earned some hate and I think some people are still holding a grudge.

@@mikeferryall1424 fair enough. Appreciate the reply

I've had detergent leaks on my left hand box. Not sure if it's because I accidentally overfilled it a tad. Currently using 3x concentrate so it'll be a while before I can be bothered to pull it out since the leak is quite small.

We are guilty of leaving dry clothes in the unit or laundry basket for days after a load is done. We don't use fabric softener either. We don't notice any more or less wrinkles with this machine.

Yes, warm and dry. This machine fully dries the clothes unlike other heat pump dryers that leave the clothes feeling slightly damp.

We chose Samsung because we got a great deal through the Samsung Insiders program. If you need a new appliance and don't mind doing a review, it's worth checking out.

The blue silicone cup is called the Aqua Pebble. It's for manually adding detergent instead of using the reservoirs. Load the laundry as normal, put the detergent in the cup, then place the cup on the laundry. Then start the load, making sure it isn't going to use detergent from one of the reservoirs.

I have only read about a leak from one other owner. Except theirs was a split hose that ran water to the heat exchanger sprayers. That machine only leaked when doing the heat exchanger spray. Apparently the top isn't too difficult to remove as the commenter was able to replace the hose on their own. I hope yours makes it way back to Samsung so they can identify the root cause of the leak and improve the design.

Did you try cleaning the drain trap?

I have done that when running a load mid-day. The AI is basically an eco mode that tries to use as little power as possible to do the job. We run most of our loads overnight so total time isn't much of a concern.

The unit ships with a small blue silicone cup, called the aqua pebble. Put the powdered detergent in that then place the cup on top of the laundry and start the cycle.

​@mikeferryall1424 so you didn't use the detergent dispenser at the bottom? I asked samsung support and they told me to fill the dispenser up with the powder one,,,, they didn't mention about the aqua pebble....

@@kitsumkwan we only use liquid detergent in the bottom reservoir.

I haven't received any errors from this machine yet.

@mikeferryall1424 gotcha! I think my cold water didn't have enough pressure but ima fix that today and see how that helps

@mikeferryall1424 I just got all the plumbing done letting it all cure now I hope it continues through both cycles without an error

@mikeferryall1424 yep thats all it was, it goes through both cycles with no problem

​@@brandonrogers3653what did you need to replace?

The blue thing is called the 'Aqua Pebble'. It's for manually adding detergent to the laundry. First, place the laundry in the machine. Next, add detergent (liquid or powder) to the blue silicone cup. Lastly, place the cup on top of the laundry and start the cycle.

We run our loads at night and haven't noticed. Sorry I can't be more helpful on that issue.

Yes. It’s normal. Seems to move the basket too much before accelerating but then stabilizes. Seems to be part of the design.

Verify unit is installed level

Sorry for responding out of the blue, we were looking to install two of these in our home as well. Was there anything special that you had to do to get both set up? Do you have them set up side-by-side?

@@wyattcalandro3436 Costco set these up for us side by side. They're on the same waterline and same drain as well. Nothing out of the ordinary. They do not need the vent for the dryer so we had to plug ours. Besides that, they're easy to deal with.

I can only schedule an end time. I would prefer to schedule a start time. With an end time scheduled, the machine estimates the best start time. I have a time of use electric rate plan. I want my loads to start when off-peak rates start. With the current scheduled end, sometimes it runs long and hits a higher electric rate time.

The reason is because they have copied miele and Bosch two of the major European companies. Cheaper brands like beko You can ser the start time like 3 h from now The most expensive you have to calculate when you want tod.fimish😊​@@mikeferryall1424

That's how I know it really isn't AI! It never hits it, even after easy loads.

I had a stand alone heat pump dryer before this all in one unit. I was also surprised at how dry and hot the clothes feel at the end of a cycle. Although I think that extra time drying contributes to the longer cycle times.