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I spent time at a shop being the only lasting SW for 10 techs. 3/4 of them didn’t want to keep up, one of them was always in his computer, one was lube only and the last was months from retirement. I kept everyone working with as much as they wanted. That was the one close to retirement and the lube tech. Everyone else spent time on their computers or finding ways not to work. The last month I was there they produced $30,000 worth of work between all of them. Never looked back.

Your a clown, your a failed mechanic

Our service advisor purposely leaves out info so that we will waste more time trying to find a problem that may or may not have anything to to do with customer concern, so they might be able to upsell,, it drives me nuts and wastes my time

Great short keep it up!

This is exactly WHY I fix my own stuff.

Literally every technician at my shop that bitches about hours spends more time on their phone than working on cars and will turn away gravy work at 330 because they have to leave at 5. The guys who just stay busy turn double or triple the hours and love it here

This is why everything goes in writing. I've actually had the service manager yelling at me in the middle of the shop for something that happened 6 months previous. I demanded to see the paperwork, and he pulled out something that was written on a computer by somebody else, probably him. I then demanded to see the paperwork in my own handwriting, and wouldn't you know it? it was quite different than the computer paperwork. Things like this happened multiple times under this "manager".

I went through the GM ASEP program. Book knowledge and worked part time at a dealership. It was the best experience I’ve had learning. Currently a Service manager at a busy Firestone store.

Good points. In the real world everyone you have to get your speed up to make any money.

W

Recommend: How to Win Friends and Influence People by Dale Carnegie and Extreme Ownership by Jocko Willink. You’d be trying lead across the organization. It isn’t easy, it takes time, and starts with building a relationship. Then compliment what you want to see more of and go slow with some small tips and how it helps them (first) and how it helps you (second). That could be better work for the customer through improved communication, fewer times you two need to discuss what it was (because it was clear the first time), and just plain saved time. It’s not easy and it doesn’t work flawlessly but people are people and we have to work together. :)

This sums up how I was out of trade school. Problem was that I didn't have a coworker like this that was actually able and willing to teach. Instead it was a constant barrage of petty middle school bullying. Tradesmen like you are what keep America's trades going. 👊🏼

#1 rule I learned from my teacher you don't know every thing ask for help if you need it cause if ya don't ask somebodies gonna get hurt cause of you being stupid and stubborn

Man as someone that was a tech for almost a decade then moved into the office and became a service advisor / warrant administrator I was the go to by all the techs just to find out that the other service advisor I had in the office with me at the time were the most useless person I’ve ever met. Even when bring up my concerns to management it was met with a “yeah we will get on that to fix it” nothing ever came to light. Needless to say I didn’t last much longer in that shop as an advisor or tech.

Im not doing car stuff a lot, but I do construction and had a kid fresh out of high school try to tell me how to do my job and quoting that he was smarter than me because he was training to be a pilot. He then stepped on a nail and freaked the fuck out so hard that he was gone the next day.

What kind of trade school did y’all go to? I learned all of this Also no lift was the same there so we could learn each type

Ngl, glad I went to the school I did (Wyotech Laramie), they taught us everything from the need to know basics to the extremely technical but kinda useless (not like i needed to know how to diag. a bad dc rectifer in an alternator, but hey I can patch a tire to 🤷‍♂️)

Two people are at fault here, an employer that thinks a fresh out the oven guy will know how to properly operate unfamiliar equipment in an unfamiliar environment and an employee who thinks that they're cool just because someone stamped a paper for them. All it takes is an hour to give the guy a tour and help him get started on his task. Then you just check in on him to make sure he's not a total screw up.

When I graduated school and had a BMW interview they said the most profound thing. They don't want the A+ they want the B+ because they have found the A+almost always lacks practical knowledge.

Man i got hired pretty much right out of school and have made my more than my fare share of dumbass mistakes, and still after almost 2years (2 in the hob in September) the top tech says im not even a mechanic let alone a technician.(Even tho i do all of the work of those positions 🤨)

*me can literally do everything besides testing electrical systems* I mean i can but i have to work out of a book, i can test a relay if its diagram is on the relay and thats it

If you wanna be an automotive technician just go work for an independent shop. A little over 3 years in I can use a scope, diag just about anything confidently. I’ll do any timing job you throw at me. Motors, transmissions, fords, Chryslers, gm, imports. Hell even been having diesels thrown at me. Welding a cracked 24v block next week. Don’t be afraid just get to work, you’ll make it. Oh and always always always torque wheels down, not worth killing someone over saving 3 minutes

I manage a heavy diesel shop and i refuse to hire anyone right out of school, and I've only made an exception to that once or twice. They don't teach you to be a mechanic, they tech you to be a technician. Half the training aids are already out of the truck, so they don't teach you that you'll need 3 extensions and 5 swivels to reach the air compressor bolts, or how to get to a fuel check valve on the back of the block while it's in the truck. The most you get out of those schools is a $15k toolbox and $30k of debt

I mean, electrical is pretty hard once you get deep enough into it

I once had to explain to a kid fresh out of Tech School who was working at Napa the difference between a Flywheel, a Flex Plate and a Clutch Disc......I've never even worked in a shop I just learned to old fashioned way from old gear heads that were several times my age teaching me how to work on shit and from reading the gahdamned Chilton's Manual.

My tech school taught me all of that. Plus I did my first year in highschool and then the second year after school we had to work at a shop a whole semester to get used to it.

I agree actually I am a lube tech currently and we just hired a guy right out of school and I know more than him without going to school

Yeah I went into my shop pretty green, BUT ON THE BRIGHT SIDE, they did teach me how to rack up a car. That's just standard stuff man. Also I went to a school with bad rep, UTI.

Suspend this di..... 😂

Still have this problem when a repair requires battery disconnect... all memories are lost

🔥 🔥 underrated content brother

Bro your content is 🔥 🔥!!! Former technician turned service advisor as of 2 days ago and I found your content as one of like 2 or 3 people talking about these dynamics on the entire internet... and yours is definitely the most down to earth. I'm here to watch EVERY SINGLE short from the beginning.

Pretty standard Dum-Ass trade school, reject in the industry this day and time!!😂😂😂😂😂😂😂

yeah... yeah that's been my experience with kids straight out of tech schools lately.

Had this one guy who had worked at the lemon returns. He was amazing at documenting and following the diagnostics. Guy got paid 21 hours diag time for a warranty repair that paid a fraction of that.

Manufacture training isn’t so special either. The dealership would send us to class and the manufactured instructor will talk about how hard it was to get his planes license.. text school instructors are not much different. There are more full of crap than a baby Robin.

They get paid when they do the work.

Form a worker co-op so that the workers run the business

Dealership changes the engine and turbos on this car we just bought, they forgot to clamp a hose and I’m pissed the manufacturer removed the transmission dipstick

Yes, the rare thing is a shop that will take care of the tech...

Visit Scotty Kilmer in Clarksville, TN. A Master Mechanic.

We all know it's women doing 95% of those complaints, and entitled ones typically. "Do you know who my husband/father IS??"

Sounds more like the doors are holding water due to drains being plugged.

Not only that, who has the time to go to the dealership and complain?

I had a car that made that noise, there was a gallon of water in the door.

I used to do courtesy inspections all the time. What a dick. Guys are so friggin lazy now. Most barely do their job. Which is why most never work on high end, because you don't complete the job. You do the bare minimum.

technicians dont get paid for stuff like this. we get paid for actual paying customers or warranty jobs for a lesser rate. for instance, i work at a shop owned by a company that makes tires, while airing up your tires if you pull up and ask is nice, im actually taking time that i could be getting paid for and instead doing free labor to help someone out. this is also why places insist you make a ticket too, even for just reattaching your bumper with zip ties. we're not all out yo get you and most of us want to give you peace of mind, but peace of mind doesnt pay bills unfortunately

for my techs, peace of mind costs 150 an hour with a 3 hour minimum charge. they love peace of mind tickets

Sometimes the coolant is not vented, and the there are airpockets on the coolant causing these slooshing noises.

And this is why I buy private. No obligations. Im not a moron i spend days, full days looking into any vehicle i think about buying. From parts prices, to NHTSA ratings. And i do not buy new. You know a lot of people rag on Ford's for having an aluminum body, but they still hold higher safety ratings then dodge and Chevy. They have for a while. Dodge rams are and were some of the most unsafe trucks by domestically owned companies. The cabins crumple. 80k for a car that sounds like a beach is under it. Congrats on your purchase. Buy domestic.