วีดีโอ

Cybersecurity Month: Why should Cybersecurity be something everyone thinks about?

Cybersecurity Month: How do you know if something is real online?

Cybersecurity Month: How do we protect our residents' data?

Cybersecurity Month: Is it a risk to provide Artificial Intelligence tools with sensitive data?

Cybersecurity Month: What are the key pieces of advice you'd give for staying safe online?

Executive Group Director of Customer Services, Matt Foreman, talks about respectful and helpful engagement, effective complaints management and responsible neighbourhood management. Executive Group Director of Human Resources, Tom Nicholls, talks about people, and how we can drive and improve our services through recruitment, training and development.

Executive Group Director of Property Services, David Lewis, and Executive Group Director of Governance & Transformation, Steve Moseley, answer various questions from involved residents, some of which are: 1) Who monitors and oversees complaint? 2) How does L&Q select and manage their external contractors? 3) How can residents become confident in L&Q being accountable for services and communicat...

Executive Group Director of Customer Services, Matt Foreman, and Executive Group Director of Human Resources, Tom Nicholls, talk about the role of Neighbourhood Housing Leads (NHLs). The discussion focuses on reshaping the role of NHLs so they can deliver a better service and respond to resident needs.

L&Q's Resident conference 2024 | Performance update from Steve Moseley and David Lewis

L&Q's Resident conference 2024 | Performance update by Waqar Ahmed and Jacqueline Esimaje-Heath

L&Q's Resident conference 2024 | Q&A on Future strategy by David Lewis and Jacqueline Esimaje-Heath

L&Q's Resident conference 2024 | Future strategy by David Lewis

L&Q's Resident conference 2024 | Future strategy by Matt Foreman

L&Q's Resident conference 2024 | Closing statement from Niel Talbot, Liam Coleman and Fayann Simpson

L&Q's Resident conference 2024 | Opening statements from Fiona Fletcher-Smith and Fayann Simpson

L&Q Resident conference 2024 | The quality of services in particular complaints by Matt Foreman

L&Q Resident conference 2024 | Event overview

G15 Ethnicity in Housing Awards 2024

L&Q's annual residents conference 2023 | Finance update

L&Q's annual residents conference 2023 | Customer Services update

L&Q's annual residents conference 2023 | Property Services update

L&Q's annual residents conference 2023 | Introduction

L&Q's Pound Advice

Welcome to the Transformation Programme | Transformation Programme

What is Transformation? | Transformation Programme

Discover CleanStart | Changing lives, shaping communities

Turlogh O'Brien scholarships | Student results

Turlogh O'Brien scholarships | Yvanah's story | Midway through year 3

Turlogh O'Brien scholarships | Adam's story | Midway through year 3