L&Q's Resident conference 2024 | Performance update from Steve Moseley and David Lewis

Executive Group Director of Governance & Transformation, Steve Moseley, gives residents a performance update with a particular focus on L&Q’s Tenant Satisfaction Measure results, how we’re regulated and how we’re held to account on services. Executive Group Director of Property Services, David Lewis, talks about homes, keeping homes in good repair and how we can improve our services.