*UPDATE* This video seems to have gained some traction even though it’s a few years old so just wanted to leave my update video on how much I made (or lost 😅) from the pallets here - th-cam.com/video/zhWU_j1g-_Q/w-d-xo.htmlsi=62Bxb0CH_beMJj29
The problem with electrical return pallets, is the majority will be returned because they're faulty or just not working. It would worry me as you'd never know the true safety of what your reselling without having it pat tested.
The other people that you’ve watched might have had bad pallets before the good ones and not filmed them, I love how varied your vlog are Rosie, you are a hard working you tuber, when I started watching you you had just over a thousand subscribers, it will take time, but believe me you will grow because you are so likeable 🥰❤️🥰❤️🥰
I worked for Selfridges in London and I think John Lewis has the same policy that the customer is always right. Well it was when I worked there quite a few years ago. We were told that the customers happiness is paramount and they would always accept any returns. There was a story that a guy returned a pair of shoes after wearing them for 10 years and he still got a refund because he thought they would last longer 😂
I worked for JL and was on secondment in children’s wear. One day customer tipped a bag of manky kids clothes on the floor, kicking off, demanding a refund, the manager gave her one immediately to get her out of the shop. We checked the items and they were from Primark.
My sister worked for Littlewoods in Lincoln and they even took in underwear returns - she told about about a woman whom return bras which smelt awful and so had clearly been worn - my sis refused to accept the return but her manager overrode her - she subsequently found out that all clothes returns we taken to a back room, washed then put back onto the shop floor!
It was the very damp principle for Superquinn in Ireland. Fergal Quinn was the owner of the company and he wrote a book about how he started it was called Crowing the Customer. Managers from all over the world to see how he ran his customers.it was a great place to work, and all workers got a great Xmas bonus and the opportunity to be involved in competitions run.
All is not lost with the broken items as someone who wants to buy a good product, and is good at fixing things, could still buy it. Like you, I’m surprised that John Lewis accepted some of those things. You’re a brave woman though😀 You definitely don’t mind getting your hands dirty. Lol. It’s been very interesting and entertaining. I hope you get your money back and more🤞😊
Hopefully not 😬 people might want parts too so I’ll see how I get on! Thank you, I’m glad you found it entertaining😊 I did really enjoy making the video so that’s good 😂🙈
I'm amazed that they are allowed to put broken/non working items in pallets to sell. They should be sent to the tip if it is proven they do not work. The used items could be donated to charities that help rehome people. I would have been disgusted with that load of rubbish.
A Sebo vacuum cleaner with hepa things is the best. They last for a long long time, decades from my experience, have cushioned bumpers round them to prevent scratches on furniture, very very effective cleaners.
A few other observations 1) I applaud your optimism, however remember just because something turns on does not mean its working especially machines that run multiple step processes e.g. coffee machines and bread makers, you'll need to fully test it works from start to finish 2) Before diving in and dismantling items read the manual - it seems the hair straightners have a few steps to make it work, As an aside here not many battery powered devices work when being charged. Also it could ne the charging adaptor or the battery failing which are testable and replaceable at a relatively low cost especially if high retail price. 3) Broken machines can be sold for spares or repair, a fraction of a working machine value but at least some return
Wow! what a refreshing change to see an honest pallet unboxing. My experience was similar to yours and not at all like Roxxysaurus or Emily Canhams. You are so lucky that the Sage coffee machines are in decent condition as they can turn up in bits so you have a chance to make a good chunk of your money back. You also deserve a lot of credit for continuing with the video and it says a lot about your character - most people would have pretended it hadn't happened. I look forward to seeing what happens next! PS is it wrong that I laughed out loud when you put the Miele together upside down!! Wishing you all the luck in the world from nearby Southampton.
Thank you! I’m glad you enjoyed it! I tried to be so honest because I don’t want others to get sucked in like I did 🙈 I’m pinning a lot on those coffee machines! Haha still trying to sell things at the moment but getting their slowly 🤞thanks for watching 😊
I wish we were neighbours, I'm retired and would absolutely love to repair those items that didn't work, I'll do it for free cause it's something I just love to do. I hope you know someone that can bring those products back from e waste and back to market
My friend used to work at JL and she used to complain to me and was really peed at the condition of some of the returned goods and how JL would accept this merchandise back, seemingly, no matter what!😔🤷🏼♀️
It’s because they offer a two year warranty so if your product fails after having it for 18 months why wouldn’t you return it? That’s a large part of people choosing to buy from JL over other places. Something to consider when purchasing returns pallets
On the corrale straighteners there’s a little switch thing with arrows on it, you need to pull it out and rotate it so the little arrow is pointing to the house picture and then push it back in.It should turn on then ready to heat up.Hope this helps you.
These returns pallets seem to include items that are returned for a number of reasons. So things like the vaccums that turned on and worked, but were used could easily be returned because they decided that they just didn't perform well. Or the customer experienced a drop in performance within the first few uses.
I wouldn’t return anything to a store unless it was faulty … so that alone puts me off buying returns.. the vitamix is brown because it’s used to blend veg for drinks.. I watched another one from John Lewis yesterday…. That was mostly broken items
🦋Hi Rosie , thank you for sharing the pallet opening from John Lewis , like you we are interested in purchasing one , with all the hidden charges , I felt for you both fingers crossed on the coffee makers ... I am so shocked that this should have been a premium box everything so so dirty , please check to make sure it was the correct one , hubby said to me next time a pallet arrives and sheet wrap has been tampered with refuse delivery .... as you do not know what has happened between warehouse and your home .... let’s keep fingers crossed for you both , but please send an email to John Lewis as they will be very shocked that a third party they have sold to is selling pallets with broken goods on them ..... it’s up to them to sort out the rubbish they get in the truckload they purchase ... thank you for video ... I think you may have been scammed on this pallet xx 🦋
JL will not be bothered. They have sold it to the company fully aware and knowing conditions. They are graded at point of sale to the company buying them. It is up to the company to state the conditions
One small point to consider. It doesn't matter how old or used an item looks and how much you disapprove its condition, if it is still under any sort of time guarantee, then of course it's returnable, and you need to factor that in when deciding to purchase returns pallets. Would I not return something which was under any kind of guarantee, if I had any issue with it? Of course I'd return it. Because I'm not considering anyone who opts to buy pallets at auction to try to make money. I'm getting my own purchase price back for an item that hasn't worked out for me!
Hi Rosie. Oh I loved this video. It was so exciting watching you unboxing things. Such a shame so many broken and used things but I really hope you make money when you resell. I hope your next pallet is better for you. Love your videos. Have a lovely day 🥰
I know this is 2 years old but for some of the broken things you could part them out For example the SMEG toaster if the outer panels were ok you could perhaps sell those
I worked at John Lewis Customer Service (Oxford St) as a student, and bit beyond (from age 16 to 24-ish). We were told to NEVER question the customer, no matter how outrageous their claims and demands. We were instructed to go above and beyond what the customer demanded. Many customers took advantage of this and would return items they used for many years. Or sometimes, they would buy items to show-off during a dinner party and return them a week later (including gadgets and cushions). So not all returns are faulty. Most of the time the customer just didn't want the item anymore, but it was considered 'used' and couldn't be sold again, and 'disposed of' on one of these pallets.
Have tried selling items on Facebook or Facebook market place ? My daughter puts items on there, only problem is that a lot of people want items almost giving.
29:15 - my Sage coffee-machine makes the same noise when swifched on ! But the other one at 33m - if that's saying 'Change filter' that usually indicates at least 200 cups of coffee have been made with that current filter !
If the item is used and has multi parts and main unit is not working. Then you can quite often part out all the pieces / accessories and in some cases I have exceeded the cost of a full item by selling off all the parts. Worth looking out for.
That smeg toaster is an old trick. I've seen it alot at my old work. They buy a second hand one then order a new one return there old one keep the new get there money back, then every year or so replace it for a new one.
i admire your honesty,well done young lady,i must admit i could only view your video for a short time up until you took the goods upstairs to your bedroom.Perhaps i missed the content that was important but i have never watched pallet of returns purchases and your item came up and out of genuine interest i decided to view part of your effort.
This was really interesting Rosie...You maybe able to get parts replaced so firms do that ...But I loved you gave it ago...Looking forward to the next one plus follow up to this x
Dont touch them. Aucton charges add up to third. Plus carriage. Very little is new or undamaged, and the good stuff is filtered out by auction houses and sold to make them even more money. separately. The so called 'value' is RRP which is usually higher than retail selling price. You wont get anything like the selling price online selling. You can offer no warranty or returns...... And bear in mind a lot is unsold stock, unpopular, poor, or overpriced to start with. You'll only do it once ! 😱
Rosie, bless you for being so honest about everything,I can see how upset you must of been, but the smeg toaster might only work if you put bread in it as it can sense, for safety’s sake that it isn’t loaded, so give it a try, you have worked so hard for this, I can understand your fear when things are not wrapped properly, I just can’t believe how people can send things back when not cleaned, but I have hope that you will make a profit, I don’t want you to lose out, your too kind. ❤️
Thank you 💕 ooh I didn’t think of that I will definitely try it out again, I’ve been working though it all and giving it a proper test and hoping olly can fix stuff 😂🙈 I’m so surprised how used the stuff is! Fingers crossed we can sell some 😬💕
Evening Rosie have just come across your channel. How refreshing an honest hall. I didn’t know you could buy such pallets. Very informative and you are so brave yuk that vitamix. Crossing all my fingers that you make your money back. Lots of love 💕 xxx
To be honest, I wouldn't trust that the auctioneers haven't already been through these returns and have removed anything of real value first. Why wouldn't you do that if they were them? It's an auction remember, no guarantees or refunds. Caveat Emptor!
Best to pile everything back in the box, seal it up and get it back into the sales / auction circuit. There are plenty of mugs out there who will pay good money for this sort of stuff just for the pleasure of opening a surprise box and the unlikely hope of finding something wonderful. This would give the best hope of recovering at least some of your money and save you the hassle of taking most of it to the public skip for responsible recycling. This lot looks like it has done the rounds a few times already.
How awful can’t believe people return items that clearly have been used so sorry you got a dreadful box I would not take the risk your very brave hopefully the second box will be rewarding .stay safe stay beautiful ❤️
Some of these comments don’t understand that you can return an electrical item even after 9 months. It’s warranty. It’s not gross that they have returned them if they stopped working.
Hi Rosie … I sell on ebay full-time … mostly vintage china but I have sold electrical items that don’t work. Some people will buy them to fix and resell. You’d be amazed at what sells. Hope you at least get your money back. Really enjoyed your video 👍
Hi Rosie what a brilliant vlog I hope you can get your money back by selling things on.it’s one thing iv wanted to do my self but didn’t realise the hidden costs.good luck with resale carnt wait for your other vlog xx
No way would I ever buy a palette of used good from any shop knowing what people in Britain 🇬🇧 love to do, and that’s use it just till it’s due to return, and get their money back on an item that’s been used and sent back not working and dented, your never going to get back your money, that you must agree was your fault for not doing your due diligence. I really do admire you for giving it a go but, it’s just proved to me that, there is no profit to be made from returns. However I hope your hard work draws you even ❤
loved the video. not sure i could be so brave on taking on gamble but good luck to you. i really want to see you make a huge profit so you can do some more xx
Thanks for this. I've always been curious about people buying these pallets. Seems like a lot of work. I certainly hope that you managed to make some money on it. Best wishes from Toronto 🇨🇦😊
Rule of thumb, take the £5k, if it’s working and used you can expect to sell it for about 50% sometimes more sometimes less but you’ll have fees etc, so max a decent pallet would be worth is around £2.5k before selling fees. However we know some will be broken and mostly worthless, however parts can bring money. Some will be new, but you are unlikely to get John Lewis prices for selling brand new items on eBay and market place. You probably won’t lose all your money, but you’ll lose a large chunk!
Only just found you and binge watching all videos!!!! obsessed with you! Did you try changing any fuses for the items that weren't working, sometimes this can be the case! xx
You can replace the plug on the bread machine I think. Might be worth finding a handyman to try and fix some of those items. Just an idea. Might still be worth it even after fixing.
No. She wouldn't have the original receipt or warranty from the time of sale. Items can only be returned to the manufacturer, for a refund or replacement, if you're the original buyer. Or if you received the item as a gift (with receipt and warranty slip) from the original buyer.
When I worked at a high end department store, we had people purchase items like these at discount elsewhere, then return to our store for refund or replacement. 😒 PS: Vitamix repairs/replaces their blenders for life in most cases. They’re intended to last. I’d recommend contacting them for an inexpensive or free spruce up service.
Glad you posted this, in a nutshell; buyer beware and prepare to pay tax on top of VAT and even more tax after that! Hope you have better luck next time, if there is a next time!!
Most of these items could probably be easily fixed, new fuses, wiring etc I guess that’s mainly who buys them as they know they can fix them and sell them on
Fair play for posting a video where things arent staged. JL have a v generous returns policy so some people will take advantage. To post this video would have taken courage. Well done.
To post this video would have taken courage? Being on a front line emergency service, armed forces takes courage not posting a video ffs It has had over 121k views so she's going to get sponsorship money anyway. People think that being a youtuber is a real job......
@@johnsmiths9682 well You've just contributed to the engagement on the vid. So there's that. But hey as a frontline worker, thanks for your courage and service.
They may have had items ‘a long time,’ but if a product that I had purchased, failed under warranty, you could rest assured that, apart from emptying it, I would NOT be cleaning it.
It is a "returns pallette so the pallette should contain mostly "not working items". People will not know if that item works unless they try to use them.
Not quite true, most shops especially John Lewis have a good returns police, John Lewis a fantastic returns policy that means you can exchange and refund for changed mind. Many will be for faults, but I wouldn’t say most in this case as we’ve seen. Most is working.
So are people buying new, expensive, items, using them for a few months, maybe even putting them in a holiday flat they are renting out to tourists, and then returning them to the retailer & getting all their money back?.
i watched your video and thankyou for making me realize the extra costs guess i wont be doing it i would rather keep my money in my bank account and wont be stressing trying to sell it
You put on a good face considering the circumstances I can see how you feel inside. Its a gamble where there is only one winner when it comes to returns.
Hi Rosie. Loved this video. ❤️ I can't believe how people can return items that have been fully used 😳 I really hope you make your money back sweetie. I don't think I will be doing one of these videos now. I had no idea about all the costs. Really informative video. 👏 ❤❤
They accept returns up to a year if the product has warranty, sometimes two years hence being used :( I had an air fryer I used for two years and it stopped working and they told me to return under warranty- I hope they are not selling these products on for these pallets that can’t be legal.
*UPDATE*
This video seems to have gained some traction even though it’s a few years old so just wanted to leave my update video on how much I made (or lost 😅) from the pallets here - th-cam.com/video/zhWU_j1g-_Q/w-d-xo.htmlsi=62Bxb0CH_beMJj29
The problem with electrical return pallets, is the majority will be returned because they're faulty or just not working. It would worry me as you'd never know the true safety of what your reselling without having it pat tested.
Charity shops make a point of PAT Testing before resale, I think they are required to by law.🤷🏼♀️
The other people that you’ve watched might have had bad pallets before the good ones and not filmed them, I love how varied your vlog are Rosie, you are a hard working you tuber, when I started watching you you had just over a thousand subscribers, it will take time, but believe me you will grow because you are so likeable 🥰❤️🥰❤️🥰
Thank you so much you are so kind 💕💕🥰
I worked for Selfridges in London and I think John Lewis has the same policy that the customer is always right. Well it was when I worked there quite a few years ago. We were told that the customers happiness is paramount and they would always accept any returns. There was a story that a guy returned a pair of shoes after wearing them for 10 years and he still got a refund because he thought they would last longer 😂
I worked for JL and was on secondment in children’s wear. One day customer tipped a bag of manky kids clothes on the floor, kicking off, demanding a refund, the manager gave her one immediately to get her out of the shop. We checked the items and they were from Primark.
cool story bro @@Auldreekie967
I work for JL we picked up a 2 yr old well used £1k BBQ well used and absused
My sister worked for Littlewoods in Lincoln and they even took in underwear returns - she told about about a woman whom return bras which smelt awful and so had clearly been worn - my sis refused to accept the return but her manager overrode her - she subsequently found out that all clothes returns we taken to a back room, washed then put back onto the shop floor!
It was the very damp principle for Superquinn in Ireland. Fergal Quinn was the owner of the company and he wrote a book about how he started it was called Crowing the Customer. Managers from all over the world to see how he ran his customers.it was a great place to work, and all workers got a great Xmas bonus and the opportunity to be involved in competitions run.
All is not lost with the broken items as someone who wants to buy a good product, and is good at fixing things, could still buy it. Like you, I’m surprised that John Lewis accepted some of those things. You’re a brave woman though😀 You definitely don’t mind getting your hands dirty. Lol. It’s been very interesting and entertaining. I hope you get your money back and more🤞😊
Hopefully not 😬 people might want parts too so I’ll see how I get on! Thank you, I’m glad you found it entertaining😊 I did really enjoy making the video so that’s good 😂🙈
I'm amazed that they are allowed to put broken/non working items in pallets to sell. They should be sent to the tip if it is proven they do not work. The used items could be donated to charities that help rehome people. I would have been disgusted with that load of rubbish.
A Sebo vacuum cleaner with hepa things is the best. They last for a long long time, decades from my experience, have cushioned bumpers round them to prevent scratches on furniture, very very effective cleaners.
Oh my. I’m 27 minutes in and I feel like crying. I’m so sorry this happened. It’s actual BS. I wish you the BEST of LUCK on your next purchases!!! ❤
A few other observations 1) I applaud your optimism, however remember just because something turns on does not mean its working especially machines that run multiple step processes e.g. coffee machines and bread makers, you'll need to fully test it works from start to finish 2) Before diving in and dismantling items read the manual - it seems the hair straightners have a few steps to make it work, As an aside here not many battery powered devices work when being charged. Also it could ne the charging adaptor or the battery failing which are testable and replaceable at a relatively low cost especially if high retail price. 3) Broken machines can be sold for spares or repair, a fraction of a working machine value but at least some return
Wow! what a refreshing change to see an honest pallet unboxing. My experience was similar to yours and not at all like Roxxysaurus or Emily Canhams. You are so lucky that the Sage coffee machines are in decent condition as they can turn up in bits so you have a chance to make a good chunk of your money back. You also deserve a lot of credit for continuing with the video and it says a lot about your character - most people would have pretended it hadn't happened. I look forward to seeing what happens next! PS is it wrong that I laughed out loud when you put the Miele together upside down!! Wishing you all the luck in the world from nearby Southampton.
Thank you! I’m glad you enjoyed it! I tried to be so honest because I don’t want others to get sucked in like I did 🙈 I’m pinning a lot on those coffee machines! Haha still trying to sell things at the moment but getting their slowly 🤞thanks for watching 😊
I wish we were neighbours, I'm retired and would absolutely love to repair those items that didn't work, I'll do it for free cause it's something I just love to do. I hope you know someone that can bring those products back from e waste and back to market
The cheek of people returning items after being WELL USED.
My friend used to work at JL and she used to complain to me and was really peed at the condition of some of the returned goods and how JL would accept this merchandise back, seemingly, no matter what!😔🤷🏼♀️
It’s because they offer a two year warranty so if your product fails after having it for 18 months why wouldn’t you return it? That’s a large part of people choosing to buy from JL over other places. Something to consider when purchasing returns pallets
On the corrale straighteners there’s a little switch thing with arrows on it, you need to pull it out and rotate it so the little arrow is pointing to the house picture and then push it back in.It should turn on then ready to heat up.Hope this helps you.
Thanks so much I will look into this 💕
Was just about to write this xxxx
They don’t work if they are plugged in!
These returns pallets seem to include items that are returned for a number of reasons. So things like the vaccums that turned on and worked, but were used could easily be returned because they decided that they just didn't perform well. Or the customer experienced a drop in performance within the first few uses.
Or it could have been too heavy, or some other items to noisy.
Having worked for JL I wouldn’t touch a pallet of return especially the clothing beware and check the plug fuses
I wouldn’t return anything to a store unless it was faulty … so that alone puts me off buying returns.. the vitamix is brown because it’s used to blend veg for drinks.. I watched another one from John Lewis yesterday…. That was mostly broken items
Remember to try new fuses for things that don’t work,
A lot of the time these things just need a new fuse and they are cheap to buy x
New plugs too, like that bread maker
@@alexdavis5766Yes I was thinking that too. Just change the fuse or the plug...
I’m not surprised the items are used, most high end electrical items will have warranties and can be returned if they stop working after a year or two
All electrical items have a warranty.
but they should not be allowed to resell items that no longer work.
🦋Hi Rosie , thank you for sharing the pallet opening from John Lewis , like you we are interested in purchasing one , with all the hidden charges , I felt for you both fingers crossed on the coffee makers ... I am so shocked that this should have been a premium box everything so so dirty , please check to make sure it was the correct one , hubby said to me next time a pallet arrives and sheet wrap has been tampered with refuse delivery .... as you do not know what has happened between warehouse and your home .... let’s keep fingers crossed for you both , but please send an email to John Lewis as they will be very shocked that a third party they have sold to is selling pallets with broken goods on them ..... it’s up to them to sort out the rubbish they get in the truckload they purchase ... thank you for video ... I think you may have been scammed on this pallet xx 🦋
JL will not be bothered. They have sold it to the company fully aware and knowing conditions. They are graded at point of sale to the company buying them. It is up to the company to state the conditions
Auction fees, VAT and shipping are not hidden fees. Are you a female too?
One small point to consider. It doesn't matter how old or used an item looks and how much you disapprove its condition, if it is still under any sort of time guarantee, then of course it's returnable, and you need to factor that in when deciding to purchase returns pallets. Would I not return something which was under any kind of guarantee, if I had any issue with it? Of course I'd return it. Because I'm not considering anyone who opts to buy pallets at auction to try to make money. I'm getting my own purchase price back for an item that hasn't worked out for me!
Hi Rosie. Oh I loved this video. It was so exciting watching you unboxing things. Such a shame so many broken and used things but I really hope you make money when you resell. I hope your next pallet is better for you. Love your videos. Have a lovely day 🥰
Thank you so much I’m glad you loved it 😊 I hope I can sell some of it 🙈 have a lovely day too! 💕💕
With the electrical’s try change the fuse it could just be the plug x
I know this is 2 years old but for some of the broken things you could part them out For example the SMEG toaster if the outer panels were ok you could perhaps sell those
I worked at John Lewis Customer Service (Oxford St) as a student, and bit beyond (from age 16 to 24-ish). We were told to NEVER question the customer, no matter how outrageous their claims and demands. We were instructed to go above and beyond what the customer demanded. Many customers took advantage of this and would return items they used for many years. Or sometimes, they would buy items to show-off during a dinner party and return them a week later (including gadgets and cushions). So not all returns are faulty. Most of the time the customer just didn't want the item anymore, but it was considered 'used' and couldn't be sold again, and 'disposed of' on one of these pallets.
And that’s why they are going under
Have tried selling items on Facebook or Facebook market place ?
My daughter puts items on there, only problem is that a lot of people want items almost giving.
29:15 - my Sage coffee-machine makes the same noise when swifched on ! But the other one at 33m - if that's saying 'Change filter' that usually indicates at least 200 cups of coffee have been made with that current filter !
If the item is used and has multi parts and main unit is not working. Then you can quite often part out all the pieces / accessories and in some cases I have exceeded the cost of a full item by selling off all the parts. Worth looking out for.
That smeg toaster is an old trick. I've seen it alot at my old work. They buy a second hand one then order a new one return there old one keep the new get there money back, then every year or so replace it for a new one.
Give the smegg toaster another try with bread in…. My toaster handle doesn’t close when empty
i admire your honesty,well done young lady,i must admit i could only view your video for a short time up until you took the goods upstairs to your bedroom.Perhaps i missed the content that was important but i have never watched pallet of returns purchases and your item came up and out of genuine interest i decided to view part of your effort.
This was really interesting Rosie...You maybe able to get parts replaced so firms do that ...But I loved you gave it ago...Looking forward to the next one plus follow up to this x
Thank you 😊 yes that’s true! I will look into that might be an option 🤞
Dont touch them.
Aucton charges add up to third. Plus carriage.
Very little is new or undamaged, and the good stuff is filtered out by auction houses and sold to make them even more money.
separately.
The so called 'value' is RRP which is usually higher than retail selling price. You wont get anything like the selling price online selling. You can offer no warranty or returns......
And bear in mind a lot is unsold stock, unpopular, poor, or overpriced to start with.
You'll only do it once !
😱
You’re doing a solid job Rosie, I’m rooting for you!
Thanks so much 😊
Rosie, bless you for being so honest about everything,I can see how upset you must of been, but the smeg toaster might only work if you put bread in it as it can sense, for safety’s sake that it isn’t loaded, so give it a try, you have worked so hard for this, I can understand your fear when things are not wrapped properly, I just can’t believe how people can send things back when not cleaned, but I have hope that you will make a profit, I don’t want you to lose out, your too kind. ❤️
Thank you 💕 ooh I didn’t think of that I will definitely try it out again, I’ve been working though it all and giving it a proper test and hoping olly can fix stuff 😂🙈 I’m so surprised how used the stuff is! Fingers crossed we can sell some 😬💕
You may just need to change the fuse in the plugs to make these things work
Maybe you will be luckier with palette number 2. I think you and Ollie are very capable of selling that stuff on. Don’t lose hope😊💕
Thank you 💕 we will definitely try out best! 🤍
She's pleased some things are working. Turning on is not working, I bet these items are not listed as used returns.
SMEG Toaster Put bread in. On some toasters they will not keep the spring down if it cannot sense the weight of the bread.
Evening Rosie have just come across your channel. How refreshing an honest hall. I didn’t know you could buy such pallets. Very informative and you are so brave yuk that vitamix. Crossing all my fingers that you make your money back. Lots of love 💕 xxx
Thank you I’m glad you enjoyed it 😊 haha I know that vitamix was quite a surprise 🙈 thank you so much 💕💕
To be honest, I wouldn't trust that the auctioneers haven't already been through these returns and have removed anything of real value first. Why wouldn't you do that if they were them? It's an auction remember, no guarantees or refunds. Caveat Emptor!
Ohhhhh I absolutely agree with you. That's what has always put me off this kind of thing. Same with storage box sales.
I wonder whether the Smeg toaster will only work with bread in it?
Best to pile everything back in the box, seal it up and get it back into the sales / auction circuit. There are plenty of mugs out there who will pay good money for this sort of stuff just for the pleasure of opening a surprise box and the unlikely hope of finding something wonderful.
This would give the best hope of recovering at least some of your money and save you the hassle of taking most of it to the public skip for responsible recycling.
This lot looks like it has done the rounds a few times already.
So you think it’s ok to con someone!
How awful can’t believe people return items that clearly have been used so sorry you got a dreadful box I would not take the risk your very brave hopefully the second box will be rewarding .stay safe stay beautiful ❤️
People can return items if they are faulty, it may have appeared faulty when they returned but something was just stuck and jolted free.
Some of these comments don’t understand that you can return an electrical item even after 9 months. It’s warranty. It’s not gross that they have returned them if they stopped working.
Hi Rosie … I sell on ebay full-time … mostly vintage china but I have sold electrical items that don’t work. Some people will buy them to fix and resell. You’d be amazed at what sells. Hope you at least get your money back. Really enjoyed your video 👍
Hey, thank you so much for the info! I will definitely give eBay a go, I feel like I have lots of bits that would be useful to someone! 😊
Hi Rosie what a brilliant vlog I hope you can get your money back by selling things on.it’s one thing iv wanted to do my self but didn’t realise the hidden costs.good luck with resale carnt wait for your other vlog xx
Thank you 💕 I’m going to try my best 😂🙈 yes lots of hidden costs 😬
You can use the vita-blender to make "Will it Blend" videos. One at least. I'd watch.
Haha love this idea!
If it arrives open are you able to tell if anything is missing?
Unplug charging cord some dont work till unpluged
Christmas day when you dont like you presents ❤❤❤😂
Factor in the time it takes you to sort, list and get the items delivered and you might not make that much
I have a Shark steam mop, it’s great, inexpensive and works quickly and very well. I had 2 others of different brand which died in a few uses.
It’s poor to sell on used and broken items. Probably in the small print but wouldn’t touch this with a barge pole now.
No way would I ever buy a palette of used good from any shop knowing what people in Britain 🇬🇧 love to do, and that’s use it just till it’s due to return, and get their money back on an item that’s been used and sent back not working and dented, your never going to get back your money, that you must agree was your fault for not doing your due diligence. I really do admire you for giving it a go but, it’s just proved to me that, there is no profit to be made from returns. However I hope your hard work draws you even ❤
You haven’t seen the video then where she shows you how much profit she made.
Extra costs are quite typical it's the same as going to a car auction pay £5,000 for a car you got to pay extra £1,250 to cover fees.
loved the video. not sure i could be so brave on taking on gamble but good luck to you. i really want to see you make a huge profit so you can do some more xx
Thanks for this. I've always been curious about people buying these pallets. Seems like a lot of work. I certainly hope that you managed to make some money on it. Best wishes from Toronto 🇨🇦😊
It’s been so much work 🙈 still working on it now, hoping to have sold everything soon 🤞thank you so much 😊
Rule of thumb, take the £5k, if it’s working and used you can expect to sell it for about 50% sometimes more sometimes less but you’ll have fees etc, so max a decent pallet would be worth is around £2.5k before selling fees.
However we know some will be broken and mostly worthless, however parts can bring money. Some will be new, but you are unlikely to get John Lewis prices for selling brand new items on eBay and market place. You probably won’t lose all your money, but you’ll lose a large chunk!
I feel like alot of John Lewis pallets are undisclosed sponsored videos which is so unfair I'm rooting for you and hope you get your money back
Only just found you and binge watching all videos!!!! obsessed with you! Did you try changing any fuses for the items that weren't working, sometimes this can be the case! xx
Thank you so much! 💕💕 we’ve be working on fixing things but on the things that aren’t working it doesn’t seem to be the fuses 😔
Hi just started watching, this us brill as i normally watch the USA ones xx
Thanks so much! I love watching the American ones 😍
You can replace the plug on the bread machine I think. Might be worth finding a handyman to try and fix some of those items. Just an idea. Might still be worth it even after fixing.
Forgive me for mentioning this but there’s no such word as ‘bidded.’ It is always ‘bid’ as in ‘I bid £50’ or ‘I bid £100.’ 🙏🏻
I agree, a lot of youtubers use words that don't even exsist. You would think that doing a video they would look to see if that word was real or not.
@@lizvickers7156a bit like the word exsist? 🙄🙄🙄
@@CannabrannaLammer😂
Well you learned a good lesson. RRP is rarely used by stores. Stores charge their own price, usually lower.
Toasters dont work unless you put bread in it.....👍🏻
Can you return an item to the manufacturer if it is not working?
No. She wouldn't have the original receipt or warranty from the time of sale.
Items can only be returned to the manufacturer, for a refund or replacement, if you're the original buyer. Or if you received the item as a gift (with receipt and warranty slip) from the original buyer.
John Lewis shouldn’t be allowing customers to bring back old filthy items as returns when in such bad obviously very used condition
Why? If they allow it, they obviously were still having guarantee and just broke, so a customer had every right to return it
I love that arty picture!
When I worked at a high end department store, we had people purchase items like these at discount elsewhere, then return to our store for refund or replacement. 😒
PS: Vitamix repairs/replaces their blenders for life in most cases. They’re intended to last. I’d recommend contacting them for an inexpensive or free spruce up service.
Really! People do try it on 🙈 ooh thank you I will definitely look into that! 💕
@@RosieTilley I second that. I've had my Vitamix for 6 years now and they are practically indestructible. You could definitely resell it.
Toaster may not be broken, some things only work with bread in it.
Also you May want to check fuses some products maybe good but the fuses are gone
Hope you had better luck with the next pallet.
Maybe purchase a new container for it the vitamix as the the motor is the selling point
8:35 the blabbering continues, but the content starts. You're Welcome 😁 This was so painful to sit through, I bailed at the hair straightener
Sounds like the pallet sellers / auctioneers are having a laugh tbh , it leaves a nasty taste on the palate😢😂
Glad you posted this, in a nutshell; buyer beware and prepare to pay tax on top of VAT and even more tax after that! Hope you have better luck next time, if there is a next time!!
Looking forward to see the next coming videos with you re-selling 🤗 great video!
Thank you so much 💕💕
Most of these items could probably be easily fixed, new fuses, wiring etc I guess that’s mainly who buys them as they know they can fix them and sell them on
Good luck with everything 👍
Loved this so much. Brilliant idea! Looking forward to part 2 and really hoping it works well for you!
Thank you so much 😊 I’m glad you enjoyed it 💕
I’m so surprised that they are reselling returns in such poor condition. 😟 I really hope you are luckier with the second pallet 🤞🏻
Fair play for posting a video where things arent staged. JL have a v generous returns policy so some people will take advantage. To post this video would have taken courage. Well done.
To post this video would have taken courage? Being on a front line emergency service, armed forces takes courage not posting a video ffs It has had over 121k views so she's going to get sponsorship money anyway. People think that being a youtuber is a real job......
@@johnsmiths9682 well You've just contributed to the engagement on the vid. So there's that. But hey as a frontline worker, thanks for your courage and service.
@@could_try_harder To be fair I fell for the click bait heading of the video, so yes I am much to blame
Please from where to buy the pallets in UK
She said it in the video and it’s in the description but the company is William George
The toaster won't engage without a piece of bread in it, so it might work after all.
Why wouldn’t you sell the vita mix? I sold my 4 year old one on eBay for over £100
They may have had items ‘a long time,’ but if a product that I had purchased, failed under warranty, you could rest assured that, apart from emptying it, I would NOT be cleaning it.
I’m only half way through but omg these are my fave videos to watch!! Such a shame that so many things were broken😭😭
Mine too! I’m obsessed with watching them, wish I was as lucky as the ones I watched 😂🙈
It is a "returns pallette so the pallette should contain mostly "not working items". People will not know if that item works unless they try to use them.
Not quite true, most shops especially John Lewis have a good returns police, John Lewis a fantastic returns policy that means you can exchange and refund for changed mind. Many will be for faults, but I wouldn’t say most in this case as we’ve seen. Most is working.
So are people buying new, expensive, items, using them for a few months, maybe even putting them in a holiday flat they are renting out to tourists, and then returning them to the retailer & getting all their money back?.
The Sage coffee machines are terrible or they wouldn't keep turning up on pallets.
I love this vlog Rosie , never seen one like this before ❤️xx
Thanks so much, I’m glad you enjoyed it! 💕
i watched your video and thankyou for making me realize the extra costs guess i wont be doing it i would rather keep my money in my bank account and wont be stressing trying to sell it
Just because the coffee makers, screens light up, doesn't mean they work. Theirs a reason their returns 37% is usually faulty.
Can I ask you,,, from where you bought it,,,the website please
Great video! I would love to know the outcome x
You put on a good face considering the circumstances I can see how you feel inside. Its a gamble where there is only one winner when it comes to returns.
Great video of what brands NOT to buy!
Don't put those dirty boxes/packaging on your bed!!!
Hi Rosie. Loved this video. ❤️ I can't believe how people can return items that have been fully used 😳 I really hope you make your money back sweetie. I don't think I will be doing one of these videos now. I had no idea about all the costs. Really informative video. 👏 ❤❤
Thank you 💕 the extra costs are so surprising aren’t they! Makes it not worth it 🙁 I’m going to try my best to sell! 🙈
They accept returns up to a year if the product has warranty, sometimes two years hence being used :( I had an air fryer I used for two years and it stopped working and they told me to return under warranty- I hope they are not selling these products on for these pallets that can’t be legal.
We got sage touch coffee maker
Don't toasters only work with bread in them?