Ford Microsoft Sync System - How to reset Sync and your Phone

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  • เผยแพร่เมื่อ 12 ก.ย. 2024
  • Casey Pendleton (The Bald Guy) with Charlie Rogers Ford in Dayton TN, illustrates how to initiate a "Clean Pairing on Connection" on the Ford Microsoft Sync System. This video will give you step by step instructions how to wipeout any previously paired devices and reset the bluetooth phone for a clean pairing.

ความคิดเห็น • 118

  • @meloniebotley1486
    @meloniebotley1486 ปีที่แล้ว +1

    Oh my gosh
    I have a 2009 ford explorer. I followed his steps and it worked. Saved me money from dealership. I had the no phone available problem, and it worked y’all! Follow his steps it will work! It also said no devices prior, Bluetooth not connected. But this man speaks the truth on how to sync without pulling out a fuse! Lifesaver sir. Thank you. I feel like I’m keeping up with the jones now!

  • @RoundeyeSamurai
    @RoundeyeSamurai 11 ปีที่แล้ว +7

    Thanks for this walkthrough, helped a lot! After some issues with indexing I needed to do a master reset and didn't know how. This was helpful!!

  • @cindyarnold9143
    @cindyarnold9143 6 ปีที่แล้ว +2

    THANK YOU THANK YOU THANK YOU!!!! I have been without my car phone for over a year!! I am now back in business.

  • @mikeweger8539
    @mikeweger8539 5 ปีที่แล้ว +2

    Great video and it took care of my problem - I had to remove my old phone and replace with my new one. Now it is working great. Thanks Casey Pendleton. I am keeping my 2009 Ford Explorer SportsTrac

  • @lahahaman
    @lahahaman 4 ปีที่แล้ว

    This still works. Navigating Sync menu for basic Sync is not intuitive, therefore this is a great tip.

  • @KyEusmik
    @KyEusmik 2 ปีที่แล้ว

    This is exactly what I needed! Other TH-cam videos I found were incorrect but this one worked! Thank you!!

  • @DMan6500
    @DMan6500 8 ปีที่แล้ว +1

    My sync would not pair with my phone on my 2010 Ford Escape and I followed the instructions in this video and it worked like a charm.

  • @knightwizaed6921
    @knightwizaed6921 2 ปีที่แล้ว

    Thank you from me It worked perfectly, as you explained couldn't get phone to connect followed your walkthrough worked perfectly.

  • @abisaabs
    @abisaabs 8 หลายเดือนก่อน

    Thank you! We needed this video for a 2012 Ford Fiesta!

  • @nyyommm9640
    @nyyommm9640 3 ปีที่แล้ว +4

    I wish the worst things in life to the people that created Microsoft sync.

  • @TheRedthecat
    @TheRedthecat ปีที่แล้ว

    Thank you! The instructions for reset in the car manual weren’t correct/ working for me. Your video helped me get to the correct reset screen. Bluetooth is up and running again! 😄

  • @danitameeks3834
    @danitameeks3834 7 ปีที่แล้ว +4

    Very helpful. The key I was missing was starting with the AUX button. Thank you!

  • @callentw
    @callentw 5 ปีที่แล้ว +1

    So helpful. Thank you very much sir. Fixed my issue in a couple minutes

  • @Ronnie01964
    @Ronnie01964 6 ปีที่แล้ว +33

    Hah, i think this guy is very happy to show his teeth.

    • @JCASEYPENDLETON
      @JCASEYPENDLETON  6 ปีที่แล้ว +5

      Thanks, I'm just a happy guy!

    • @PurpleSwan
      @PurpleSwan 4 ปีที่แล้ว +2

      He's got some choppers, doesn't he?

  • @juliereynolds753
    @juliereynolds753 3 ปีที่แล้ว

    Thank you!!! I accidents deleted my sync pairing and couldn’t figure this out. Going to save this video.

  • @yajairaconnor1771
    @yajairaconnor1771 7 ปีที่แล้ว +2

    I bought a 2015 Ford Fiesta back in November my phone was sync to my car and after a week it stopped working. I can not get it to work, I don't want to pay money to fix something that I could fix given the right information. The phone button won't work at all and then when I try to do a master reset the it won't even let me do that the screen stays frozen on the sync message that comes up. I want to fix the issue. Since I got the car I have had to us an auxiliary cord now not even like that will it work. Please I need your assistance, thank you!

  • @rollbldr
    @rollbldr 5 ปีที่แล้ว

    I had to do this myself and it worked. Thank you

  • @vincewhite5087
    @vincewhite5087 6 ปีที่แล้ว +5

    Mine stopped working, and the clean pair will not work. In fact, I don't get any media outside of fm/am and sat 1,2,3. Not sync media.

  • @robertcrobles1
    @robertcrobles1 7 ปีที่แล้ว +8

    I pressed my "SYNC" button, And A Leprechaun Came Out Of My Glove Box!

  • @subhirammaha3246
    @subhirammaha3246 3 ปีที่แล้ว +1

    Hi .I have a Ford C-max 2013 Bluetooth computer is disable .How can I disassemble the computer

  • @AHS1984
    @AHS1984 7 หลายเดือนก่อน

    @J. Casey Pendleton
    I have a 2013 ford Edge Select, I just updated the latest software version 4.6 on 1/26/2024
    my issue is when I place a voice command call I will say phone, call John Smith on Cell , Sync will give me 3 options on calling John Smith Cell, Home, or work but in my phone contacts it's set to Iphone
    also sometimes it throws in another name I did not ask for. Now after the dealership updated the software I deleted my phone , reset sync system. I then re-paired my phone to my car , downloaded my contacts and it still does the same as before sometimes ? Any other Help would be appreciated

  • @frankmillerjr7631
    @frankmillerjr7631 5 ปีที่แล้ว +2

    I cant even get half of them menus
    any help ?

  • @BrockoliSE
    @BrockoliSE ปีที่แล้ว

    Pressing the aux button it try’s to open aux then closes and goes back to radio so I can’t access aux settings at all any help?

  • @sobry241
    @sobry241 2 ปีที่แล้ว

    Mine is a 2014 Focus. Does not have an Auxiliary button. Buttons are radio/sirius/media/phone/menus. Any idea where to start?

  • @focused200
    @focused200 9 ปีที่แล้ว +5

    I go to press my aux button an it goes back to the radio I checked the fuses an still nothing help I really hate the radio

    • @homebbl172
      @homebbl172 8 ปีที่แล้ว

      sprintMW did u ever find a solution to this

    • @homebbl172
      @homebbl172 8 ปีที่แล้ว

      sprintMW did u ever find a solution to this

    • @eazy1174
      @eazy1174 6 ปีที่แล้ว +1

      I have the same issue did you ever fix this?

    • @iranpena9905
      @iranpena9905 5 ปีที่แล้ว

      I have the same issue what happened ?

    • @BudapestMonster
      @BudapestMonster 5 ปีที่แล้ว

      Same problem. Any resolve?

  • @christina8799
    @christina8799 2 ปีที่แล้ว

    I have a 2017 Ford Interceptor police auction. How do I get the phone connected? I don’t have a sync option. Thanks

  • @ben5017
    @ben5017 8 ปีที่แล้ว +1

    How do you terminate Sync on a 2014 GT500 without effecting the car's functions?

  • @sherrylwalker9344
    @sherrylwalker9344 2 ปีที่แล้ว

    What is in my 2017 Escape SE? It's not that small, but not big & touch screen like the 2017 F150 XL. Is there any update for my escape?

  • @R0BBS
    @R0BBS 6 ปีที่แล้ว

    Someone had a brand new set of dentures for Christmas 😁😁😁

    • @JCASEYPENDLETON
      @JCASEYPENDLETON  6 ปีที่แล้ว

      Sorry to disappoint, these chompers are all original. Brush and floss twice a day!!!

  • @ms.katherine4369
    @ms.katherine4369 ปีที่แล้ว

    I can't even do a Master Reset. When I go to Sync in Menu, it goes back to AM radio. I just changed my car battery thinking that will help, but that didn't help.

  • @15Livey
    @15Livey 7 ปีที่แล้ว +12

    How do I fix my 2008 Ford Focus. I push AUX and Phone and nothing happens

  • @jamesfulwood5599
    @jamesfulwood5599 7 ปีที่แล้ว

    Hey Casey, I have a F150 2011 5.0 and the oil reset does not work. In addition I have watched all the videos I can find and none of them match this vehicle

  • @dane6k6
    @dane6k6 8 ปีที่แล้ว

    I'm trying to sync my new Samsung edge S7 to my 2011 Mustang GT. The system isn't finding it. Any direction you can give me will be great.

  • @momodameriqueofficiel
    @momodameriqueofficiel 2 ปีที่แล้ว

    Thanks

  • @truck6859
    @truck6859 7 ปีที่แล้ว

    I just bought a 2016 Escape. I got the Sync connected with the bluetooth to my Samsung phone at the dealership. It lets me have a phone conversation through the speakers and stuff, it works fine. HOWEVER! I use google maps on my phone for gps/navigation. When I turn my car on, it MUTES my phone! Is there a way to keep my car from muting my phone? Thanks

  • @scampbell8511
    @scampbell8511 3 ปีที่แล้ว

    Hi Casey. Good clip but I have a question. I own a 2010 Ford Edge, ~300Kms and still a solid car! A few days ago I slept in my car on a very cold night for charity. Several of us did it (cars off!) to raise funds for the homeless. Around 3am I turned the seat warmer on to keep that important area from freezing. I made sure all else was off. In the am I had to get my battery boosted to start the car. Everything is fine except for my handsfree entertainment system function! There the 'phone' button appear dead - no response. When I push media then user device it says see your dealer. However, I once looked into getting my maps upgraded and was quoted $500(!!) because they had to order in CD's for this entertainment unit, I won't pay that. Do I press the factory reset function or ????? Any ideas would be most welcome. Thank you Spencer spcampbell@sympatico.ca

  • @901_tray
    @901_tray 6 ปีที่แล้ว

    I have a 2014 focus and the phone buttons don’t work an Bluetooth want work either

  • @chadgeorge6770
    @chadgeorge6770 3 ปีที่แล้ว

    I've done all this still not working. Could it be a fuse

  • @fercaism
    @fercaism 2 ปีที่แล้ว

    Thanks!

  • @philosophicalgaming81070
    @philosophicalgaming81070 2 ปีที่แล้ว

    The problem I’m having is I can’t even get into sync or phone fix?

  • @37jessicadaddio
    @37jessicadaddio 8 ปีที่แล้ว

    Hi I have a 2014 Ford Explorer, my Sync was just updated at the dealership. For some reason now I don'r receive text messages, I have a iPhone 5s. I've made sure notifications is on the phone.

  • @carolinagirl9542
    @carolinagirl9542 6 ปีที่แล้ว

    I have a 2013 taurus. Not able to get any sound from radio but i get sound from the GPS. Any ideas???

  • @ivannovichvaldez2252
    @ivannovichvaldez2252 9 ปีที่แล้ว +3

    When I click on "Syn Settings" it does not open, the same thing happens when I try to open phone.. What should I do?

    • @JCASEYPENDLETON
      @JCASEYPENDLETON  9 ปีที่แล้ว +1

      Ivannovich LM What vehicle are you doing this on? Year and model and trim level?

    • @ivannovichvaldez2252
      @ivannovichvaldez2252 9 ปีที่แล้ว

      J. Casey Pendleton Ford Focus 2014 like 5,000 miles, SE Plus hatchback (thanks for the quickest answer ever!)

    • @homebbl172
      @homebbl172 8 ปีที่แล้ว

      Ivannovich LM DID U EVER FIND A SOLUTION????

    • @ethandelara5805
      @ethandelara5805 7 ปีที่แล้ว

      .

    • @ivannovichvaldez2252
      @ivannovichvaldez2252 7 ปีที่แล้ว

      AO8 Instrumentals I went to Ford and they changed it for free, because it wasn't from fabric

  • @vernellguillory
    @vernellguillory 5 ปีที่แล้ว

    Aux, media, menu and phone buttons are not working at all I. My FORD FLEX
    Can you help?

  • @debbiekern2841
    @debbiekern2841 2 ปีที่แล้ว

    My 2013 Explorer panel looks nothing like that. I lost my phone connection when I did a SYNC update. I gained nothing by doing the update, and lost my phone connection. When I try to connect with SYNC I get a message "CONNECTION UNSUCCESSFUL make sure SYNC is turned on and in range. Well, I must be in range if I'm sitting in the car....But I can find nowhere that can tell me how to turn on SYNC!!!!

  • @anawar82
    @anawar82 11 ปีที่แล้ว

    I got my whole sync system stuck to a point that it doesn't open neither the media menu nor the phone menu on my ford f150 I just bought yesterday brand new, I had to disconnect the car battery and reconnect it for the system to restart, how do

  • @barrymassengale6777
    @barrymassengale6777 5 ปีที่แล้ว

    Worked thank you

  • @weIene
    @weIene 3 ปีที่แล้ว

    What do you do if it doesn't work?

  • @rgruenhaus
    @rgruenhaus 9 ปีที่แล้ว

    Why can't a 2011 Ford fusion hybrid with sync get the new software with internet radio channels like Slacker and Pandora? Even voice commands need updates.

  • @staceynewton8614
    @staceynewton8614 11 ปีที่แล้ว

    helped a little different in 20009 ford fusion.. no aux button.. going to try it!!

  • @anawar82
    @anawar82 11 ปีที่แล้ว

    How do I force restart the whole sync system?? My my 2013 ford f150 the who system got stuck and had to disconnect the battery to restart, is there any other way ??

  • @wutanuk
    @wutanuk 6 หลายเดือนก่อน

    i did a full reset and it connected but then un connected iteself

  • @theperv01
    @theperv01 8 ปีที่แล้ว

    2014 Ford Fiesta will this work aswell?

  • @lorenzocarrillo
    @lorenzocarrillo 11 ปีที่แล้ว +4

    Colgate Smile!

  • @curtiswilliams7638
    @curtiswilliams7638 2 ปีที่แล้ว

    My aunt got a 2012 focus and the funny thing is right in the manual its telling me to do all this, witch is fine but this car got no bluetooth and no usb port and its telling me in the manual to plug it in the usb that dont exist, i swear im about to rip out the interior. When you touch the AUX botton it just says "active line in" it dont make sense, according to the manual it says AUX opens a music menu like you did, but it simply dont not exist in this 2012 ford focus, is there a wrong manual or something? So ignorant to ford, and ford dealerships honestly its not that complicated, but when 2 and 2 dont line up then it makes you feel stupid, so ignorant.

  • @theimhoff
    @theimhoff 6 ปีที่แล้ว

    When i press on phone on f250 i do not receive phone menu

  • @spacemanmonster23
    @spacemanmonster23 5 ปีที่แล้ว

    Will this work with a ford fiesta,???

  • @luisaruedav8082
    @luisaruedav8082 6 ปีที่แล้ว

    Hi, i have ford focus Sport 2013, and currently it uses Sync?1?(the 4" headunit), is it possible to upgrade it to Sync 2 or 3 ?
    live in Melbourne Australia
    Thank you

    • @Irnotslowable
      @Irnotslowable 6 ปีที่แล้ว

      it is not cheap try www.infotainment.com/

  • @OrderedFiber43
    @OrderedFiber43 5 ปีที่แล้ว

    I dont even get a menu, i get No Aux, No Phone?

  • @overdes13
    @overdes13 7 ปีที่แล้ว

    No matter what I do it always say Initializing BT please try again. I've researched on what tips I'm able to do and it seems like nothing works.

    • @joannavardeman7982
      @joannavardeman7982 6 ปีที่แล้ว

      ashlie talavera. I'm having the same issues. Just wondering, did you find a solution?

  • @chrisdaniel5004
    @chrisdaniel5004 5 ปีที่แล้ว +4

    You stated Ford has come a long way ? Ha Ha, Ford has a long way to go to improve SYNC. I already replaced the Audio System in my F150. Total Junk Garbage !!!

  • @J.Thomas-Promotions
    @J.Thomas-Promotions 3 ปีที่แล้ว

    Why doesn't this vid pop up first?!🤦🏾‍♂️

  • @spacemanmonster23
    @spacemanmonster23 5 ปีที่แล้ว

    Uh... I font have an AUX button....
    Fail...

  • @jrhaynes1967
    @jrhaynes1967 7 ปีที่แล้ว

    Will this still work if I don't have a car????

  • @Irnotslowable
    @Irnotslowable 6 ปีที่แล้ว

    I have a 2017 F250 with nonTouch sync. I can pair BT phone (android version. 6.0.1) to use with phone calls. Most text message alert to the screen, when I click on listen, again most message speak to me. However I cannot play and music (stream online or SD card) through the sync device. When click media on the radio my only options are USB. Any suggestion?

  • @19ama3a9
    @19ama3a9 3 ปีที่แล้ว

    I cant go here because its tripping somehow like it has a virus

  • @mikeoo8521
    @mikeoo8521 5 ปีที่แล้ว

    Anyone WELP
    My Bluetooth don’t work and aux cord for a 2012 Ford Edge se

  • @chrispatsox
    @chrispatsox ปีที่แล้ว

    It doesn't work period. 2011 F150 XLT Nothing is even remotely close With the asinine Microsoft Sync

  • @samuelmontoya5892
    @samuelmontoya5892 6 ปีที่แล้ว

    How do I give my Samsung Galaxy 5 permission to access my contacts on a f250 2017

  • @russellturner4885
    @russellturner4885 4 ปีที่แล้ว

    lovely teeth. What tooth paste do you use, you could make a fortune making tooth paste adverts.

  • @andykayll1414
    @andykayll1414 5 ปีที่แล้ว +1

    Whats with his false silly smile. ok you have white teeth.

  • @Akac3sh
    @Akac3sh 5 หลายเดือนก่อน

    absolutely terrible system. could do better engineering with my eyes closed. cheap american plastic. absolutely disgraceful.

  • @richardireland5773
    @richardireland5773 3 ปีที่แล้ว

    Dude quit showing your smile off !

    • @JCASEYPENDLETON
      @JCASEYPENDLETON  3 ปีที่แล้ว

      Just loving life my friend! Brush and floss daily! 2 minutes the right way

    • @richardireland5773
      @richardireland5773 3 ปีที่แล้ว +1

      I know are the implants? Look good 👍

    • @JCASEYPENDLETON
      @JCASEYPENDLETON  3 ปีที่แล้ว

      No way, these chompers are all natural

    • @richardireland5773
      @richardireland5773 3 ปีที่แล้ว

      You wish they were, go ahead pull them out please!

  • @VicZX6R
    @VicZX6R 9 หลายเดือนก่อน

    Ford blows!!! Cant use new phone on my new now old car.

  • @katemortimer5292
    @katemortimer5292 7 ปีที่แล้ว +6

    I have a 2014 fiesta and when I pull up the sync on screen it just freezes and wont do anything and this also happens when I pull up the phone display. Can you help please?

    • @yajairaconnor1771
      @yajairaconnor1771 7 ปีที่แล้ว +1

      kate mortimer same thing is happening to me and my 2015 Fiesta!!

    • @cjb3022
      @cjb3022 6 ปีที่แล้ว

      Go into Sync Media and scroll to Sync Reboot. Takes about 2 minutes. It'll reset and your phone will still be paired.

    • @meyoume8
      @meyoume8 6 ปีที่แล้ว

      I have fusion 2015 and i am super annoyed with it.

  • @Daniel-tv4dp
    @Daniel-tv4dp 2 ปีที่แล้ว

    Hi I have 2013 Ford Explorer when I press phone the screen say muted u can help me what I have to do

  • @helenarose6193
    @helenarose6193 5 ปีที่แล้ว

    When I get to the sync menu it won’t let me scroll ?! My phone button doesn’t work, voice recognition etc... 2016 Ford Connect Transit please advice

    • @carlsellers8368
      @carlsellers8368 5 ปีที่แล้ว

      Not sure if you have the same system as 2013 but you push the media button, then push menu button, hit ok for Sync media push up twice for system settings and hit ok.

  • @paulobraga6075
    @paulobraga6075 7 ปีที่แล้ว

    I have 2013 MKS AWD, my rear camera is not working, the sensor when you Back up is not beep, do I need to do up date?