I assume when your instructions read "ensure that the distance from the surface to the brass fitting is 3/4" that measurement is from the tile surface to the inside stop in the brass fitting?
Yes, that's correct! The measurement should be from the tile surface to the inside stop of the brass fitting. If you have any more questions or need further clarification, feel free to ask. We're here to help!
Thank you for your question! Currently, we don't offer extensions for the main body or valve cartridge. Could you share more about the issue you're experiencing? We're here to help!
@@Eversteinfaucet just installed this myself and went too far out on my panels. The diverter cover won't reach the diverter valve that's sticking out. So I need a diverter extension or somehow get the finish cover to extend further. I'm about 1/8" away.
@@Extremetravis1 Thank you for sharing the details! If the main body is installed too deep, one option could be to slightly enlarge the tile cutout to allow the cover panel to sit deeper. If you need further assistance, please feel free to provide your email, and we will contact you promptly. Alternatively, you can reach us at info@everstein.com.
I assume when your instructions read "ensure that the distance from the surface to the brass fitting is 3/4" that measurement is from the tile surface to the inside stop in the brass fitting?
Yes, that's correct! The measurement should be from the tile surface to the inside stop of the brass fitting. If you have any more questions or need further clarification, feel free to ask. We're here to help!
Do you have the extension for this diverter
Thank you for your question! Currently, we don't offer extensions for the main body or valve cartridge. Could you share more about the issue you're experiencing? We're here to help!
@@Eversteinfaucet just installed this myself and went too far out on my panels. The diverter cover won't reach the diverter valve that's sticking out. So I need a diverter extension or somehow get the finish cover to extend further. I'm about 1/8" away.
@@Extremetravis1 Thank you for sharing the details! If the main body is installed too deep, one option could be to slightly enlarge the tile cutout to allow the cover panel to sit deeper. If you need further assistance, please feel free to provide your email, and we will contact you promptly. Alternatively, you can reach us at info@everstein.com.