I couldn’t get my new ET-2850 to connect to the router and even had my IT company spend an hour remotely on the laptop trying to make the connection and nothing was working! It wasn’t finding the SSID at all! IT guy said maybe Epson wasn’t compatible with mesh routers and I was thinking I would have to take it back and return it. Then found this video and changed the mesh router name to eliminate the apostrophe, then it worked perfectly!! That is so crazy that that was the issue! I’ve had HP’s for so long but wanted to get away from ink jet cartridges so switched to this Epson and was regretting my decision! Epson mobile software doesn’t seem to be as user friendly as HP, but I guess I’ll see how it goes. Thank you so much for this video!! Epson need to get with the times though as I never had issues with apostrophes with the many HP printers I’ve had. Thanks again!!!
Thank you. Thank you. Thank you. I have tried everything and then found this video. I reset my new printer and it finally connected to the Wi-Fi. So much appreciated.
Thank you!! I did 2 of your suggestions-turned off and unplugged and waited 5 minutes and changed my wifi network name because it had the symbol "-" in it. Thank you very much! I had been trying for at least an hour to get the wifi set up.
Epson printers are an absolute waste of money!! I've had soo many problems connecting my printer to my network. So frustrated with it. NOTHING WORKS! I've reset the printer 10 times to factory settings and it just won't connect to my WIFI.
Wow! Thanks for all the tips. When I was a Shaw Roger’s customer it was easy but now I’m Eastlink and it can’t seem to find the wifi. I’m going to try each tip and see what works. Thanks!
Same here, loosing connection to the ET-2850 all the time, and the reason is harder to find every time. First, it connected without being on the MAC-address allow list, then it disconnected until I added it to the list. For awhile, it connected when the period in the password came from the number screen, but later, it disconnected until I redid the password using the period on the letters screen, which took forever to figure out by guessing. Now, it’s going back and forth between network-not-found errors and MAC-address errors, which both occur before it checks the password, and neither make sense because it finds the network on the Wi-Fi screen before erroring and is already on the MAC-address allow list. If it doesn’t want periods in the network name or password (as this video suggests), I wouldn’t have guessed because it SOMETIMES connected with them. Usually, what worked before should work again, but maybe not with this printer?
@@carlosmunoz6171 I bought a powerline adapters, who sends ethernet over power and the problem hasn't occured since then. Yes it is a 50 euro's investment, but still. Tip if you'd go for one: buy one with a power socket incluced. Always nice to not having to give a power socket just because of the adapter.
This time, I got it to reconnect by resetting through the printer’s menus (as described in the video), then deleting and re-adding the MAC address on the router, then unplugging and restarting the router. This time… A side effect of that is setting the language back to English 😡!!
Thank you for the video. Here’s what finally worked for my Epson ET-2850: The error was not letting me access the "Wi-Fi Setup" menu. I had to restart the printer. (1) Restart the printer (I left if off for 5 minutes and took the power cable off both ends). (2) As soon as you see the home screen scroll to the right and select “Wi-Fi Setup”. You can also go to Settings - Network Settings - Wi-Fi Setup. (3) Select “Wi-Fi (Recommended)”. (4) Press OK to proceed. (5) Select “Others”. (6) Select “Disable Wi-Fi” and confirm your selection. (7) Switch off the printer (for a couple of minutes) and back on. I hope this helps someone out there.
I've never known anything like the wifi and internet connection problems I've had with my ET-4850. It's in the same goddam room as my router. Every other device connects just fine. None of these suggestions work for me (sadly). Some Google research leads me to believe that possibly the wifi chip in these printers is poor.
My new Epson ET-2856 had the same issue, maybe I spent more than 6 hours to fix it. The device directly connected to Android via epson smart panel app but not on my PC and iphone. The issue was caused by wifi router settings with 5g. I activated also 2.4g with WPA2 and finally the problem resolved.
Hi have a question, my Epson ET2803 was connected to another WiFi, But now I have a T-mobile WiFi so I want to know if I could connect the new T mobile wifi to the printer and how I’ll appreciate a lot your answer back.
My EPSON ET-2800 was connected perfectly for months - I could print flawlessly from any device in on my wifi. Nothing changed. Now I can only print from my computer while it is plugged in to the printer. Epson sent me a new printer when the cyan ink stopped working. Same wifi issue. Now they won't get back to me. It connected for a day. Now nothing. MAC address filtering issue, or so it says. Husband (cable system tech) can't figure it out on the webgui for the router (Rogers Fastmile 5G Gateway). We turned the 5Ghz completely off so everything had to run through 2.4. Nothing. No option to change any MAC address filtering on the router. Just today I decided to try again - running the setup software again on the computer and voila - I'm able to print! I printed a couple things I had lined up on my phone to print. Beautiful. And then nothing. The computer shows the printer is idle. Setup could not complete. I still have 2 things to print from my phone.
Mine kept losing connection, but I was able to enter the wi-fi set up and reinstall the information, The problem is not with the router or anything to do with my pc. Everything else I have connects just fine. Now after a few months of this nonsense it won't let me enter the setup anymore. Today, I put 2 rounds of 12 gauge number 6 shot into it, and I'm going to buy an HP or a Canon printer.
Mine only occasionally connects. All the info from the printer (ET-3850) shows it’s connected but when trying to connect directly to the printer IP address, it is not connected to the router. Printer says all,is good, router shows the printer but no IP address. Epson “Smart Panel” won’t connect, either. Only restarting the printer works. Epson support immediately stops when something prints (which is after every restart), so they are useless.
When I first got my printer Epson ET-4800, it automatically connected to the Wi-Fi, now it can’t even connect to the Wi-Fi anymore, it doesn’t make sense, I tried everything and yet it Still doesn’t work.. I just don’t know what to do,I stoped using my printer for a while, and came back and did a nozzle check, power cleaning, but it still did not connect to the internet. I’m at a loss right now, does anyone have a solution?
This happens every night. In the morning it is disconnected from WIFI and I have tried all steps already and it continues to do it. It is as close to my router as I can get it.
My problem was an firmware update of my router. The 2,4 Ghz was set to Wifi-6 which is not compatible with the ET-2850. I set it back to Wifi-4 and voila it works again.
Oh, come on... this is just planned obsolescence. How come all of these EcoTank printers have this problem? If they can't charge you for those toner cartridges, they will make you replace the printer!
I couldn’t get my new ET-2850 to connect to the router and even had my IT company spend an hour remotely on the laptop trying to make the connection and nothing was working! It wasn’t finding the SSID at all! IT guy said maybe Epson wasn’t compatible with mesh routers and I was thinking I would have to take it back and return it. Then found this video and changed the mesh router name to eliminate the apostrophe, then it worked perfectly!! That is so crazy that that was the issue! I’ve had HP’s for so long but wanted to get away from ink jet cartridges so switched to this Epson and was regretting my decision! Epson mobile software doesn’t seem to be as user friendly as HP, but I guess I’ll see how it goes. Thank you so much for this video!! Epson need to get with the times though as I never had issues with apostrophes with the many HP printers I’ve had. Thanks again!!!
I changed the name as well, kept it simple, thanks! Epson ROCk when they work😝
Thanks for this comment! I have a mesh system as well and removing the apostrophe worked!
Thank you. Thank you. Thank you. I have tried everything and then found this video. I reset my new printer and it finally connected to the Wi-Fi. So much appreciated.
Thank you!! I did 2 of your suggestions-turned off and unplugged and waited 5 minutes and changed my wifi network name because it had the symbol "-" in it. Thank you very much! I had been trying for at least an hour to get the wifi set up.
Epson printers are an absolute waste of money!! I've had soo many problems connecting my printer to my network. So frustrated with it. NOTHING WORKS! I've reset the printer 10 times to factory settings and it just won't connect to my WIFI.
exactly i also face same problem . RESET several times kept printer near router nothing works
yeah mines broken too won’t fix
Mine just lost connect after Hurricane Milton. Other wise it’s been fine am finally working it to reconnect.
I given it to service center ...he opened it cleaned it paper jam problem solved ...now wireless also working
Follow up. The unplug for 5 minutes work perfect. Printer reconnected by it self upon turn on.
Resetting the printer worked for me, thanks!
I changed my internet name to remove the apostrophe and it worked. Thank you so much for making this video and sharing your knowledge with us. :)
The "Reset your printer" was the only option that finally worked for me.
Thanks for letting me know
Wow! Thanks for all the tips. When I was a Shaw Roger’s customer it was easy but now I’m Eastlink and it can’t seem to find the wifi. I’m going to try each tip and see what works. Thanks!
I have NEVER had a printer so hard to set up. I have been working on this damn thing for 4 days
"Reset printer" solved my wi-fi connection problem after a new router installed, thanks a million!
This helped me fix my annoying wifi connection to my printer. Thank you!
Awesome! Apostrophe was my problem! Thanks so much!
First tip worked. I actually love you.
Thank you! Changing the wifi name really solved my problem with my ET2850
Wow! Thank you for the tips...it worked! For my Epson ET-2720 it was all about the special characters in our network ID.
Thank you! Success! I reset and moved the printer closer to my router!🎉😊
my et-3850 looses wifi connection the whole time. This is the worst printer I ever had in 30 years. Clap clap EPSON
Same here, loosing connection to the ET-2850 all the time, and the reason is harder to find every time. First, it connected without being on the MAC-address allow list, then it disconnected until I added it to the list. For awhile, it connected when the period in the password came from the number screen, but later, it disconnected until I redid the password using the period on the letters screen, which took forever to figure out by guessing. Now, it’s going back and forth between network-not-found errors and MAC-address errors, which both occur before it checks the password, and neither make sense because it finds the network on the Wi-Fi screen before erroring and is already on the MAC-address allow list.
If it doesn’t want periods in the network name or password (as this video suggests), I wouldn’t have guessed because it SOMETIMES connected with them. Usually, what worked before should work again, but maybe not with this printer?
@@marie33135 have you considered a powerline?
What do you do to fix it? I’m having issues with my ET-3850 and I’m losing it
@@carlosmunoz6171 I bought a powerline adapters, who sends ethernet over power and the problem hasn't occured since then. Yes it is a 50 euro's investment, but still. Tip if you'd go for one: buy one with a power socket incluced. Always nice to not having to give a power socket just because of the adapter.
This time, I got it to reconnect by resetting through the printer’s menus (as described in the video), then deleting and re-adding the MAC address on the router, then unplugging and restarting the router. This time…
A side effect of that is setting the language back to English 😡!!
how can you update the firmware to the printer if the printer can't connect to the internet? sounds like a catch 22 to me.
Thank you for the video.
Here’s what finally worked for my Epson ET-2850:
The error was not letting me access the "Wi-Fi Setup" menu. I had to restart the printer.
(1) Restart the printer (I left if off for 5 minutes and took the power cable off both ends).
(2) As soon as you see the home screen scroll to the right and select “Wi-Fi Setup”. You can also go to Settings - Network Settings - Wi-Fi Setup.
(3) Select “Wi-Fi (Recommended)”.
(4) Press OK to proceed.
(5) Select “Others”.
(6) Select “Disable Wi-Fi” and confirm your selection.
(7) Switch off the printer (for a couple of minutes) and back on.
I hope this helps someone out there.
I can't believe that removing the apostrophe worked! Thank you! LOL
worked for me as well!
I've never known anything like the wifi and internet connection problems I've had with my ET-4850. It's in the same goddam room as my router. Every other device connects just fine. None of these suggestions work for me (sadly). Some Google research leads me to believe that possibly the wifi chip in these printers is poor.
My new Epson ET-2856 had the same issue, maybe I spent more than 6 hours to fix it. The device directly connected to Android via epson smart panel app but not on my PC and iphone.
The issue was caused by wifi router settings with 5g. I activated also 2.4g with WPA2 and finally the problem resolved.
I tried all of these suggestions and none of them worked. This is the third Epson printer I have purchased, and the last.
Hi have a question, my Epson ET2803 was connected to another WiFi, But now I have a T-mobile WiFi so I want to know if I could connect the new T mobile wifi to the printer and how I’ll appreciate a lot your answer back.
My Epson printer don’t wanna connect or anything at all I tried everything getting me mad as hell about to get another printer
Hi yes is there another way to sort out the 2.4/ 5 g Issue I have 5 g and susspect my Epson ET 3750 has the problem of not recognizeing 2.4
Thank you!
Merciiii votre solution a marché
My EPSON ET-2800 was connected perfectly for months - I could print flawlessly from any device in on my wifi. Nothing changed. Now I can only print from my computer while it is plugged in to the printer. Epson sent me a new printer when the cyan ink stopped working. Same wifi issue. Now they won't get back to me. It connected for a day. Now nothing. MAC address filtering issue, or so it says. Husband (cable system tech) can't figure it out on the webgui for the router (Rogers Fastmile 5G Gateway). We turned the 5Ghz completely off so everything had to run through 2.4. Nothing. No option to change any MAC address filtering on the router. Just today I decided to try again - running the setup software again on the computer and voila - I'm able to print! I printed a couple things I had lined up on my phone to print. Beautiful. And then nothing. The computer shows the printer is idle. Setup could not complete. I still have 2 things to print from my phone.
Mine kept losing connection, but I was able to enter the wi-fi set up and reinstall the information, The problem is not with the router or anything to do with my pc. Everything else I have connects just fine. Now after a few months of this nonsense it won't let me enter the setup anymore. Today, I put 2 rounds of 12 gauge number 6 shot into it, and I'm going to buy an HP or a Canon printer.
Mine only occasionally connects. All the info from the printer (ET-3850) shows it’s connected but when trying to connect directly to the printer IP address, it is not connected to the router. Printer says all,is good, router shows the printer but no IP address. Epson “Smart Panel” won’t connect, either. Only restarting the printer works. Epson support immediately stops when something prints (which is after every restart), so they are useless.
thanks a lot
Mine too disconnects all the time. Stupid Epson printer serves as a table for the router!!!
When I first got my printer Epson ET-4800, it automatically connected to the Wi-Fi, now it can’t even connect to the Wi-Fi anymore, it doesn’t make sense, I tried everything and yet it Still doesn’t work.. I just don’t know what to do,I stoped using my printer for a while, and came back and did a nozzle check, power cleaning, but it still did not connect to the internet. I’m at a loss right now, does anyone have a solution?
And I’ve literally reset my printer like 5 times and tried to connect to the internet and it STILL won’t work
This happens every night. In the morning it is disconnected from WIFI and I have tried all steps already and it continues to do it. It is as close to my router as I can get it.
Mine say failed to connect to product in the app
Same
My problem was an firmware update of my router. The 2,4 Ghz was set to Wifi-6 which is not compatible with the ET-2850. I set it back to Wifi-4 and voila it works again.
Epson the worst. Won’t even turn off. Stuck on loading screen. 🤦🏽♀️🤦🏽♀️🤦🏽♀️
Same here I wish I have read your comment before😢
Oh, come on... this is just planned obsolescence. How come all of these EcoTank printers have this problem?
If they can't charge you for those toner cartridges, they will make you replace the printer!
"printer busy Please try again later"
same
I have never had such a hopeless printer. I hate it.😮
The most hopeless printer. I agree with the previous person who left a comment
Jeffrey EPSonn Epstein. Makes me dizzy and confused no WiFi