How-to: Pair Quattro Classic Handset (Quattro Motor Mover Troubleshooting)

[@sianroberts6724]

Thank you for your video. I thought my mover needed replacing, but I followed your instructions and it’s back working! 😊

[@simracer1256]

I have a titanium and this model of remote. It pairs fine, but then when I come to use the mover the next time, it has upaired again. Batteries are fine in the handset and the caravan is only a year old. Any suggestions?

[@PurpleLine]

Hi Sim, thanks for message. I have spoke to our tech team and they've advised that it would be best if you gave them a call to get that sorted! If you call 01473 601200 and ask to speak to Simon :)

[@tonyplatt1035]

Hi did you get the problem resolved I have the same problem thanks

[@JackTwentyman]

Hi, I can get both lights on remote and control box, but they won’t they won’t pair for some reason? Any suggestions please. Many thanks in advance

[@PurpleLine]

Thanks for your comment! Sounds like if the handset is paired correctly, that this may be an issue with the transmitter. I would suggest giving our UK HQ a call and speaking to our support team who will be able to troubleshoot the problem with you. 01473 601200 - Monday - Friday, 9 until 5. Many thanks

[@goncalocalisto3920]

hello my controller is broken. are there any for sale? or another equivalent? Thank you very much

[@PurpleLine]

Hi Goncalo, we do sell replacement handsets for our latest range of Quattro movers. I would suggest that you give our customer service team a call on [phone] or email [e-mail] to discuss how we can help 🙂