*While I was unable to find an email contact for Domestika, I sent DMs to both company Instagram accounts to ask for an explanation & response, and will update you if I get any new information.* UPDATE 3/27/24: 3:09PM - Domestika now has a support page where you can request a refund for the Plus subscription support.domestika.org/hc/en-us/articles/23641984541457-Refunds-Domestika-Plus UPDATE 3/26/24 2:16PM - earlier today I left public comments on Domestika's most recent posts on both accounts, and the main Domestika account removed my comment. All I said was that I was looking into customers reporting that there were unauthorized charges for the Plus subscription and I wanted to give them a chance to explain/respond. Note that customers are saying this issue seems to be a new one, and that it only started happening this year (2024). www.reddit.com/r/craftsnark/comments/1bmk1j7/domestika_scam/ www.trustpilot.com/review/domestika.org?sort=recency www.bbb.org/us/ca/san-francisco/profile/art-and-culture/domestika-inc-1116-953820/complaints facebook.com/groups/923159682678749 instagram.com/domestika/ instagram.com/domestika_en/ Yes, companies CAN get your new/updated credit card info without you providing it… finance.yahoo.com/news/companies-know-credit-card-number-103020762.html www.credit.com/blog/how-companies-know-your-new-credit-card-number-before-you-give-it-to-them-151126/
yes, they only let you cancel for the next year subscription. Paypal refused my payment back but just appeal again. I bought so many courses before with them. Not ever again
I did too. I tried to recover my money from PayPal first but got nowhere. They claimed they had evidence that Domestika had sent me fair warning the money would be taken. I never received any communication from Domestika, either about my signing up for Domestika Plus or about the upcoming subscription charge. It is OUTRAGEOUS. Domestika offers NO CUSTOMER SERVICE
@@marianaromero4538 Same here. Seems the company has learned the terminology the banks/paypal look for - I just deleted my account and left a message why.
One thing I will suggest when signing up for "auto-renewing" subscriptions, one way to control it is to use a virtual card number for each online merchant. You can set the card up to disallow any charges past a certain date, so once your trial charge goes through, you can set it so any new charges will be rejected. The merchant would then contact you to tell you your payment did not go through and you can decide to renew or not.
just bought a course from them, I accepted free trial after I saw it in the cart. I canceled it the same day. Will they still charge me? Or they're only scamming by sneaking it in?
Same issue. Bought individual courses, just charged 99.99 without my consent. I am working with PayPal, my credit card company and I am going to write to the attorney general's office in California to investigate. I encourage everyone to do so.
Same problem with me, I never sign up for the subscription, yet pay pal will not stand by me because I don't have a PDF document proof that I didn't subscribe . How is this possible?
These scums scammed me too. I actually cancelled my free trial on the day I signed up, that's how quickly I didn't like their platform. A month later, these scums illegally charged me. I have all the email screenshots confirming my cancellation and I provided Domestika these screenshots. Their answer? copy and paste answer about auto renewal, completely igorning my screenshots. This company is a fraud.
Hi...Thank you for creating this video. I am from Germany .Although I bought a course for 5.99 , they have taken 108 Euro from my paypal account without my consent. It is literally scamming. At no point did they mention that I had to pay a subscription fee, it was a complete surprise. Absolutely despicable behaviour.
Domestika are still advertising individual course prices on social media, but when I click them, it takes you to the annual subscription which felt really suspicious. It's a shame, I really liked just buying one course every now and then.
I was purchasing same for some course, but i got save by my bank. I tried 3 different cc card. I got message from all banks saying translation declined due to security reasons. Then i am here to check scam details. Thanks for video.
I have never signed even for a trial nit to mention for a full subscription. I just bought 1 course in the beginning of 2024. And in April I was charged 95 euros...A pure scam.
How incredibly stupid of them to butcher their reputation like this. It's a shame since they have amazing artists and teachers who make great educational content. The classes market for themselves. They really need to get their act together and fix this.
UPDATE 22-JUL-2024 the claimed Support page for requesting a refund it AI powered response email, and it will guide you to request a refund but this option doesn't exist at all, and when you try to communicate back there is no response at all, they provided an option that do NOTHING !
Hi...Thank you for creating this video. I am from the UK and they have taken £94 from my account even though I just bought a course for £5.99. At no point did they mention that I had to pay a subscription fee, it was a complete suprise. No customer service after sending many emails and messages, still no response. Absolutely despicable behaviour 😢
I bought a few courses a year ago. They were about $8.00 each. I enjoyed the classes, but it looks like things have changed and the only way to buy more classes is with the free trial, which could end up costing about $100.. so I won't be purchasing any more classes because I don't want an unexpected charge. But about a year ago, it seemed easier to buy a class or two without the "membership"
Thank you. I just canceled the Plus subscription after watching your video. A few days ago, I purchased four courses at a 93% discount with a free Plus subscription. The catch is that most likely, you'll forget to cancel it in your busy life, and they'll charge your card for it.
Hey so if you cancel the plus suscription you won't be charged at the end of the free trial, right? please I relly need to know cause most people with the scam problem seem to not have cancel it
@@dannycartoon3010: hello ! Did you find an answer to this question ? I was also wondering if you get charged even if you cancel during the 30 days period ?
@dannycartoon3010 apparently you will not be changed of you cancelled before the 30 days are up. I just got stung with €99 going out of my account. I had no idea that was coming. All the ts and Cs say it's non refundable only way to avoid it is to cancel plus before the 30 days is up.
It's craY that so far this is the only video I have found regarding this issue. Thanks for talking about it, I hooe more people do it, I got scammed too.
Thank you for this ! I wish I would have know about it sooner, now just found my self $99 more poor and frustrated for a useless customer service. What a scam!!
Domestika now have a support page and I have an email from them saying they will refund if I go to my Orders and Course Management Page and request Refund........there is NO Request Refund option on this page. It seems to be an automatically sent generic message...another scam?!
Thank you for sharing this information. Could you please describe how you managed to get the refund from paypal? When I look at the categories in the Paypal buyer protection, this case does not fit into any category. I would be grateful.
Thank you so much! I just started filling out info to join Domestika today! Before paying anything, I wanted to see TH-cam comments. So thank goodness I did not pay. I will block them as a scam! 😓
I’ve bought individual courses for a few years. I haven’t had a problem. But I will check my account carefully to make sure they don’t start charging for a subscription. The courses are very high quality. Many are not in English. They have subtitles.
Domestica has good courses, but the annual subscription trick has put me off. Thanks to this video, I was able to ask for a refund. Very sneaky tactics.
This is still going on, I hate that it’s not getting any media coverage. And Domestika is very quick to silence any critics on social media so potential customers aren’t aware. Many TH-cam content creators are Domestika affiliates so they don’t let you comment about the scam on their videos.
Seems the only way to get a message to them is to delete your account. I was able to leave a message on why I am leaving them. Do a search and you will see they have been losing money and firing people. They are going down especially if we don't support them anymore.
If I cancel my subscription but they still tell me I have access to plus courses for a month do they still charge me for the whole year and how to make sure that does not happen please help 🙏🏻
This just happened to me today, I purchased a class - which I've done many times before - and they bundled an annual membership with it without my knowledge and I just got charged today. I've taken so many good courses with them, but damn if I'm buying another.
SAME!!! I payed for a 6.99$ course for gouache a few days ago then got an annual payment of 140$ just today!!! I didn’t even sign up for an annual payment!
I just bought a new course a few days ago, and CAUGHT this before I hit "buy"; they had added the yearly membership on there, with the $0.00 intro" fee. I saw there was a trash can next to it, so I deleted it, and only got charged for the single class. So, if you aren't paying attention to "opt out" of that and delete it, you'll get charged. That is a REALLY bad way to do business, and I'm not sure how they thought by tricking customers like that it would be a good idea, and that somehow people wouldn't notice. This is clearly something new they've done, because the courses I bought a few months ago didn't have this option show up.
@@sonyaj66 I'm very disappointed that Domestika decided to become scammers. I wonder if there was a changeover in the running of this company in recent months. I won't be buying from them again that's for sure.
Happened to me last month as well when they offered some courses for .99 cents. I bought 10 courses but clearly that was just bait to sneak the subscription it
It's possible that when you purchase a single course, you are also unwittingly signing up for a FREE trial which will then bill you after a certain date of which you are unaware. This info could be buried in small print. There are legal grey areas where these people operate. I'm assuming they would not get away with malpractice on such a large scale. But I could be wrong.
I have cancelled my card now because wow! I am so scared that they'll charge my card at the end of the month even though I also unchecked my subscription. Thank you for this.
Thank you so much for raising awareness about the scam tactics from Domestika! Messing with customers like this will do serious damage to their credibility and I hope that your video will save other people the grief of being robbed. This is scandalous.
how does it work to get this company in court. Does it have to be in america and with american citizens. Which countries rules apply? who took over this company to prey on the creators and clients. Latest victim asking and not understanding why this is still a ongoing problem. they are o blatantly stealing from people all over the world.
So whatvis to be done? How are they allowed to do this? Can they be sut down? I am down to go all the way. How can someone be allowed to do this, keep doing it despite the complaints and the awareness being raised, not have a customer service. There must be a eay to shut the down
Seems the only way to get a message to them is to delete your account. I just did even though I am now out $109. I was able to leave a message on why I am leaving them. Do a search and you will see they have been losing money and firing people. They are going down especially if we don't support them anymore.
Very sneaky of them. It looks like now they've added wording below the price (discounted amount) saying "Promotion subject to Plus subscription". Don't know if this shows for everyone. You can't buy an individual course for the discounted amount now. Glad I bought some courses before this happened but I don't think I will buy again! Anyone who has an account with courses they bought a while back should delete their card details so they can't randomly charge you a subscription. Also they've now limited comments on their Instagram account!
This is called deceptive patterns (AKA “dark patterns”), UX and marketing tricks used in websites and apps to make you do things that you didn't intend, like buying or signing up for something, many of which are illegal in the EU and US. Not the techniques of a reputable business. Domestika relies on these. Sadly, tho, even those customers who cancel within the time frame are being charged (like me).
This happened to me too. I bought figma course for my UI/UX class. The description is buy a course for 66 baht 90 discount. I bought it later they charge huge anount 2400 baht from me. The contact support is AI powered auto reply. there is no customer service at all
... I don't get it... I purchased multiple domestika courses over a few years, and checked their page (french, german and english version) a couple of times since I started seeing people complain, and the shopping cart always had a very clear 'discount subject to subscription obligation' and the sub listed as item in the basket?
today I got ad about the discount version. they add the 'free trial' for 0$ for every purchase that will be 1$ per course. it seems so cheap I know. but when I tried to remove the 'free trial' from my checkout, I have to pay full price again, which is around 15-20$ per course in my country. So, they make the subscription as a way to discount the single course. If we don't want the subscription, they remove the discount. Seems like a weird strategy tbh. But I'm curious if I remove the subscription before 14 days, can I keep the course I bought for 1$ each? or they will charge me back the rest of the price, which is 14-19$. I don't want to do it to find out.
Don't give them the benefit of the doubt, the link they have given you just goes around in circles, there is no way to get refunded directly from Domestikas page, the refund now box does not appear on most peoples Order and Course Management page.
Thank you for this video! I just checked my bank account today, where these mf happily stole $99 for an annual subscription without any consent. It's been 31 days..... My guess is I'll never see the money again, but did anyone manage to get their money back after 31 days?
I clicked to request refund and NOBODY gets back to you no matter where you write to. I have waited for them and can no longer get any refund from my credit card. By now the page has no longer a request refund button (which i have previously clicked) I really want to remove my credit card details from that page and will no longer ever patronise them.
Seems the only way to get a message to them is to delete your account. I was able to leave a message on why I am leaving them. Do a search and you will see they have been losing money and firing people. They are going down especially if we don't support them anymore.
Another one scammed here. I am asking my bank to cancel the payment because there is no way to contact them. I will use your video as reference. And as you said, there is no way to delete your card info. People offering their courses should discover what are they participating into.
I've done that in the past, too. Over the years I've bought many courses without any issues and suddenly I was charged (while sleeping) for the annual subscription.
@@Libellenmaedchen Sadly the same thing just happened to me. I was always happy in the past with courses I bought, but now I've been scammed with a bogus annual subscription I did not authorize. I'm very worried about them having my credit card on file, but I don't want to lose access to the courses I've already purchased. I'm concerned that crooks have taken over the company since a lot of these complaints seem very recent.
@@Libellenmaedchen Me too. I woke up to being charged a lot of money. I used their help section to fill out a form for a refund. I hope they give it to me. I needed that money! If not I will contact PayPal and try to get a refund.
Claro todo iba de maravilla hasta que te hacen el cargo sin tu conocimiento, tuviste suerte pero podría pasarte ya que no tienes forma de anular tu forma de pago cosa ilegal, tampoco puedes volver atrás si te lo cobran por error otra cosa ilegal. Así que la ilegalidad estás por todas partes aunque no te haya pasado.
I got ripped off by a watercolor teacher (not with Domestika). When I bought “one” class, they enrolled me in a monthly subscription. When I cancelled, I lost access to all the classes - even the ones I had paid for. THANK YOU for this warning!
The same appened to me yesterday. Will complaint to paypal and see what will be the result. Tricky guys. Should be in prision. Just stole from me 118€. Stay away
Could not agree more, happened to me, only specially looking found s very 'hidden' away box on my profile that had the word 'Refund' which I clicked onto and did gte my money back. But this compsmy sre CROOKS and those arttists of which three I did purchase from, I contacted to ask their opinion and thoughts, not one answered me. STAY WELL AWAY - DO NOT GIVE YOUR CREDIT CARD DETAILS. I and it was some faff, cancel my bank card and got a new one.
![Chris Langan - The Interview THEY Didn't Want You To See - CTMU [Full Version; Timestamps]](/img/n.gif)
*While I was unable to find an email contact for Domestika, I sent DMs to both company Instagram accounts to ask for an explanation & response, and will update you if I get any new information.*
UPDATE 3/27/24: 3:09PM - Domestika now has a support page where you can request a refund for the Plus subscription support.domestika.org/hc/en-us/articles/23641984541457-Refunds-Domestika-Plus
UPDATE 3/26/24 2:16PM - earlier today I left public comments on Domestika's most recent posts on both accounts, and the main Domestika account removed my comment. All I said was that I was looking into customers reporting that there were unauthorized charges for the Plus subscription and I wanted to give them a chance to explain/respond.
Note that customers are saying this issue seems to be a new one, and that it only started happening this year (2024).
www.reddit.com/r/craftsnark/comments/1bmk1j7/domestika_scam/
www.trustpilot.com/review/domestika.org?sort=recency
www.bbb.org/us/ca/san-francisco/profile/art-and-culture/domestika-inc-1116-953820/complaints
facebook.com/groups/923159682678749
instagram.com/domestika/
instagram.com/domestika_en/
Yes, companies CAN get your new/updated credit card info without you providing it…
finance.yahoo.com/news/companies-know-credit-card-number-103020762.html
www.credit.com/blog/how-companies-know-your-new-credit-card-number-before-you-give-it-to-them-151126/
I just posted an update but I can't find my comment. They updated their support page. You can file for a refund now!
@@Libellenmaedchen Just updated with the link to that page
@@sewingreportlive they are not offering refunds to anyone after the first 14 days after the free trial you never signed up for expires.
yes, they only let you cancel for the next year subscription. Paypal refused my payment back but just appeal again. I bought so many courses before with them. Not ever again
The refund page sends you in circles. You can't get a refund once they charge you and you realize you somehow signed up for this.
I filed fraud through my bank. I have my money back. It was a big hassle. I will NEVER buy from Domestika again. Your warning is spot on!!!
Glad for you! I’m waiting for my card issuer and PayPal response
Me also :(
I did too. I tried to recover my money from PayPal first but got nowhere. They claimed they had evidence that Domestika had sent me fair warning the money would be taken. I never received any communication from Domestika, either about my signing up for Domestika Plus or about the upcoming subscription charge. It is OUTRAGEOUS. Domestika offers NO CUSTOMER SERVICE
They just told me no from paypal. I appealed again
@@marianaromero4538 Same here. Seems the company has learned the terminology the banks/paypal look for - I just deleted my account and left a message why.
One thing I will suggest when signing up for "auto-renewing" subscriptions, one way to control it is to use a virtual card number for each online merchant. You can set the card up to disallow any charges past a certain date, so once your trial charge goes through, you can set it so any new charges will be rejected. The merchant would then contact you to tell you your payment did not go through and you can decide to renew or not.
The thing is we didn’t even sign up for any subscription (not even a trial one). This is fraud.
just bought a course from them, I accepted free trial after I saw it in the cart. I canceled it the same day. Will they still charge me? Or they're only scamming by sneaking it in?
Same issue. Bought individual courses, just charged 99.99 without my consent. I am working with PayPal, my credit card company and I am going to write to the attorney general's office in California to investigate. I encourage everyone to do so.
Good advice, I should do that soon
@@rosalee5900 Good idea, we all should do this.
Did you got your refund? Paypal said no to me :(
Same problem with me, I never sign up for the subscription, yet pay pal will not stand by me because I don't have a PDF document proof that I didn't subscribe . How is this possible?
I thought that was the reason to have PayPal. So PayPal is useless
These scums scammed me too. I actually cancelled my free trial on the day I signed up, that's how quickly I didn't like their platform. A month later, these scums illegally charged me. I have all the email screenshots confirming my cancellation and I provided Domestika these screenshots. Their answer? copy and paste answer about auto renewal, completely igorning my screenshots. This company is a fraud.
Hi...Thank you for creating this video.
I am from Germany .Although I bought a course for 5.99 , they have taken 108 Euro from my paypal account without my consent. It is literally scamming. At no point did they mention that I had to pay a subscription fee, it was a complete surprise. Absolutely despicable behaviour.
The same happened to me so now I´m forced to do the one course that I was interested in.
Hey there, did you get a refund? I just found out today the same shit has happened to me.
I am in Germany and fell for the scam, how did you get your money back?
Domestika are still advertising individual course prices on social media, but when I click them, it takes you to the annual subscription which felt really suspicious. It's a shame, I really liked just buying one course every now and then.
I just deleted my account. Even though I have classes and just got charged for the plus. Can't do business with such an unethical company.
I was purchasing same for some course, but i got save by my bank. I tried 3 different cc card. I got message from all banks saying translation declined due to security reasons. Then i am here to check scam details. Thanks for video.
Yikes! What a shame they use such shady practices, since the courses do look attractive. Thanks for making this video.
I have never signed even for a trial nit to mention for a full subscription. I just bought 1 course in the beginning of 2024. And in April I was charged 95 euros...A pure scam.
same here
These dirtbags have a no refund policy. Do not deal with them.
How incredibly stupid of them to butcher their reputation like this. It's a shame since they have amazing artists and teachers who make great educational content. The classes market for themselves. They really need to get their act together and fix this.
domestika is a worldwide scam. they use artists as bait to make this scam work.
UPDATE 22-JUL-2024 the claimed Support page for requesting a refund it AI powered response email, and it will guide you to request a refund but this option doesn't exist at all, and when you try to communicate back there is no response at all, they provided an option that do NOTHING !
Hi...Thank you for creating this video.
I am from the UK and they have taken £94 from my account even though I just bought a course for £5.99. At no point did they mention that I had to pay a subscription fee, it was a complete suprise.
No customer service after sending many emails and messages, still no response. Absolutely despicable behaviour 😢
Unfortunately I’ve been scammed this morning when I got an email at 5 am with a billing of $119 for a Plus subscription that I didn’t sign up for. 🙃
If you buy a course for $7, they add a $99 subscription along the way. Dirty business!
Super scummy!
This is horrible! I am a loyal ongoing customer and they have no customer service. I'm so upset.
I got scammed too.
I bought a few courses a year ago. They were about $8.00 each. I enjoyed the classes, but it looks like things have changed and the only way to buy more classes is with the free trial, which could end up costing about $100.. so I won't be purchasing any more classes because I don't want an unexpected charge. But about a year ago, it seemed easier to buy a class or two without the "membership"
Thank you. I just canceled the Plus subscription after watching your video. A few days ago, I purchased four courses at a 93% discount with a free Plus subscription. The catch is that most likely, you'll forget to cancel it in your busy life, and they'll charge your card for it.
I'm curious, do you keep your discounted course at 93%, or do they charge you the rest of the full price?
Hey so if you cancel the plus suscription you won't be charged at the end of the free trial, right? please I relly need to know cause most people with the scam problem seem to not have cancel it
@@dannycartoon3010: hello ! Did you find an answer to this question ? I was also wondering if you get charged even if you cancel during the 30 days period ?
@dannycartoon3010 apparently you will not be changed of you cancelled before the 30 days are up. I just got stung with €99 going out of my account. I had no idea that was coming. All the ts and Cs say it's non refundable only way to avoid it is to cancel plus before the 30 days is up.
@@dannycartoon3010did you find out please let me know
It's craY that so far this is the only video I have found regarding this issue. Thanks for talking about it, I hooe more people do it, I got scammed too.
Thank you for this ! I wish I would have know about it sooner, now just found my self $99 more poor and frustrated for a useless customer service. What a scam!!
Domestika now have a support page and I have an email from them saying they will refund if I go to my Orders and Course Management Page and request Refund........there is NO Request Refund option on this page. It seems to be an automatically sent generic message...another scam?!
Where is the support page?? The live chat AI has no answer on my questions.
I've sent multiple requests by multiple methods, no answer.
@@PaulaWirth Same here, Domestike just keeps scamming
This also happened to me 😭 I'm from Argentina and it is way more expensive with taxes. I can barely pay my bills as it is
same to me. And i have been writing them and get no response.
Thanks for making this. Managed to get my money back via PayPal but Domestika were absolutely awful.
how did you manage to get your money back, Paypal wont help me?
Thank you for sharing this information. Could you please describe how you managed to get the refund from paypal? When I look at the categories in the Paypal buyer protection, this case does not fit into any category. I would be grateful.
Could you explain how you got the money back? I tried via PayPal a few days ago and Paypal rejected my claim. Thank you.
I got charged 109.99.
I just thought i was purchasing the courses
Thank you so much! I just started filling out info to join Domestika today! Before paying anything, I wanted to see TH-cam comments. So thank goodness I did not pay. I will block them as a scam! 😓
I’ve bought individual courses for a few years. I haven’t had a problem. But I will check my account carefully to make sure they don’t start charging for a subscription. The courses are very high quality. Many are not in English. They have subtitles.
Same for me, I have bought individual courses for a few years and I have never had a problem. I found the courses amazing. This must be very new.
@@leneva2way270 can i buy courses individually? Without subscription?
Just saw yesterday I was charged 109 euro. I'm trying to go through PayPal to get this money back. If you are going through this don't give up.
Thank you for showing it ! I lost 100 US$ as well 😪
Domestica has good courses, but the annual subscription trick has put me off. Thanks to this video, I was able to ask for a refund. Very sneaky tactics.
@@todayipaint4667 how did you request a refund? They don’t answer to my emails!!
How did you ask for refund?
This is still going on, I hate that it’s not getting any media coverage. And Domestika is very quick to silence any critics on social media so potential customers aren’t aware. Many TH-cam content creators are Domestika affiliates so they don’t let you comment about the scam on their videos.
Seems the only way to get a message to them is to delete your account. I was able to leave a message on why I am leaving them. Do a search and you will see they have been losing money and firing people. They are going down especially if we don't support them anymore.
If I cancel my subscription but they still tell me I have access to plus courses for a month do they still charge me for the whole year and how to make sure that does not happen please help 🙏🏻
This just happened to me today, I purchased a class - which I've done many times before - and they bundled an annual membership with it without my knowledge and I just got charged today. I've taken so many good courses with them, but damn if I'm buying another.
And I did submit for a refund, and got a notification from Paypal that a refund was on its way immediately. Nuts.
SAME!!! I payed for a 6.99$ course for gouache a few days ago then got an annual payment of 140$ just today!!! I didn’t even sign up for an annual payment!
I just bought a new course a few days ago, and CAUGHT this before I hit "buy"; they had added the yearly membership on there, with the $0.00 intro" fee. I saw there was a trash can next to it, so I deleted it, and only got charged for the single class. So, if you aren't paying attention to "opt out" of that and delete it, you'll get charged.
That is a REALLY bad way to do business, and I'm not sure how they thought by tricking customers like that it would be a good idea, and that somehow people wouldn't notice. This is clearly something new they've done, because the courses I bought a few months ago didn't have this option show up.
@@sonyaj66 I'm very disappointed that Domestika decided to become scammers. I wonder if there was a changeover in the running of this company in recent months. I won't be buying from them again that's for sure.
Happened to me last month as well when they offered some courses for .99 cents. I bought 10 courses but clearly that was just bait to sneak the subscription it
They charged me for the plus subscription with out my consent and not pay pay closed the report and don’t accept the refund. I never ask for that.
It's possible that when you purchase a single course, you are also unwittingly signing up for a FREE trial which will then bill you after a certain date of which you are unaware. This info could be buried in small print. There are legal grey areas where these people operate. I'm assuming they would not get away with malpractice on such a large scale. But I could be wrong.
I have cancelled my card now because wow! I am so scared that they'll charge my card at the end of the month even though I also unchecked my subscription. Thank you for this.
Thank you so much for raising awareness about the scam tactics from Domestika! Messing with customers like this will do serious damage to their credibility and I hope that your video will save other people the grief of being robbed. This is scandalous.
Now I encountered the same problem. and want to cancel a course in domestika. I don't know what to do to cancel this course.
how does it work to get this company in court. Does it have to be in america and with american citizens. Which countries rules apply? who took over this company to prey on the creators and clients. Latest victim asking and not understanding why this is still a ongoing problem. they are o blatantly stealing from people all over the world.
They are still doing the scam. I have been blocked they didn't answer
thats why my bank was not approving the payment for the domestika
So whatvis to be done? How are they allowed to do this? Can they be sut down? I am down to go all the way. How can someone be allowed to do this, keep doing it despite the complaints and the awareness being raised, not have a customer service. There must be a eay to shut the down
Seems the only way to get a message to them is to delete your account. I just did even though I am now out $109. I was able to leave a message on why I am leaving them. Do a search and you will see they have been losing money and firing people. They are going down especially if we don't support them anymore.
Very sneaky of them. It looks like now they've added wording below the price (discounted amount) saying "Promotion subject to Plus subscription". Don't know if this shows for everyone. You can't buy an individual course for the discounted amount now. Glad I bought some courses before this happened but I don't think I will buy again! Anyone who has an account with courses they bought a while back should delete their card details so they can't randomly charge you a subscription.
Also they've now limited comments on their Instagram account!
This is called deceptive patterns (AKA “dark patterns”), UX and marketing tricks used in websites and apps to make you do things that you didn't intend, like buying or signing up for something, many of which are illegal in the EU and US. Not the techniques of a reputable business. Domestika relies on these. Sadly, tho, even those customers who cancel within the time frame are being charged (like me).
Same here, The refund page says they will not refund.
Same here!!! Hopping mad! Will NEVER EVER buy again
there is a group on Facebook with 3k ppl complaining about the same
Thank you for your video, they are still doing this :(
Thanks so much for this
Thank you for sharing I was really close to buy it
This happened to me too. I bought figma course for my UI/UX class. The description is buy a course for 66 baht 90 discount. I bought it later they charge huge anount 2400 baht from me. The contact support is AI powered auto reply. there is no customer service at all
Just scammed today, what also we can do is to contact those instructors/ teachers there to inform they what they have been signed for.
... I don't get it... I purchased multiple domestika courses over a few years, and checked their page (french, german and english version) a couple of times since I started seeing people complain, and the shopping cart always had a very clear 'discount subject to subscription obligation' and the sub listed as item in the basket?
I feel very much scammed too, can we protest in front their offices, as this needs more attention.
How to Delete my card information from Domestika
I git an e receipt for £90 i don't know how. They git my bank details so mucj for bank secury i keep battling with.
yip, i lost $100 us today and i really didnt need to be scammed right now.
Thanks for this, I am sharing with public school art teachers.
This happened to me as well what a scam and I actually liked their content, before this happened. I couldn't reach their costumor support.
today I got ad about the discount version. they add the 'free trial' for 0$ for every purchase that will be 1$ per course. it seems so cheap I know. but when I tried to remove the 'free trial' from my checkout, I have to pay full price again, which is around 15-20$ per course in my country. So, they make the subscription as a way to discount the single course. If we don't want the subscription, they remove the discount. Seems like a weird strategy tbh.
But I'm curious if I remove the subscription before 14 days, can I keep the course I bought for 1$ each? or they will charge me back the rest of the price, which is 14-19$. I don't want to do it to find out.
same question i have
How to have this company con players arrested and get their business domains and apps get blocked from US soil?
Don't give them the benefit of the doubt, the link they have given you just goes around in circles, there is no way to get refunded directly from Domestikas page, the refund now box does not appear on most peoples Order and Course Management page.
Thank you for this video! I just checked my bank account today, where these mf happily stole $99 for an annual subscription without any consent. It's been 31 days..... My guess is I'll never see the money again, but did anyone manage to get their money back after 31 days?
They scammed me too. No refund, they don't respond and blocked me on social media. PayPal doesn't help either.
they charged yearly subs damn!!!!
Anyone got a refund or positive result after this? just happened to me today.
A mí también me estafaron, estoy esperando mi reembolso
I clicked to request refund and NOBODY gets back to you no matter where you write to. I have waited for them and can no longer get any refund from my credit card. By now the page has no longer a request refund button (which i have previously clicked)
I really want to remove my credit card details from that page and will no longer ever patronise them.
They still aren't doing anything
Ok so does anybody know of anything similar to Domestika that works well and is reliable?
Skillshare
Does deleting my account help? I had gotten a free trial. I hope they don't charge me next month 😞
Seems the only way to get a message to them is to delete your account. I was able to leave a message on why I am leaving them. Do a search and you will see they have been losing money and firing people. They are going down especially if we don't support them anymore.
Another one scammed here. I am asking my bank to cancel the payment because there is no way to contact them. I will use your video as reference. And as you said, there is no way to delete your card info. People offering their courses should discover what are they participating into.
They have deactivated the comments
Same, had a sneaky subscription, and was charged twice the same day, I’m really disappointed of this company, I requested a refund. #donestikascam
Thank you for sharing
This misleading practice by Domestica still happens. I was scammed today
Totally fraud company . Auto debit from your CC or Debit card
I‘m using Domestika, buying individual courses and not having a subscription. Works like a charm. No charges you don’t sign up for.
I've done that in the past, too. Over the years I've bought many courses without any issues and suddenly I was charged (while sleeping) for the annual subscription.
@@Libellenmaedchen Sadly the same thing just happened to me. I was always happy in the past with courses I bought, but now I've been scammed with a bogus annual subscription I did not authorize. I'm very worried about them having my credit card on file, but I don't want to lose access to the courses I've already purchased. I'm concerned that crooks have taken over the company since a lot of these complaints seem very recent.
@@cheezwiz7010hey, they have updated their support page and you can now file for a refund! 😊
@@Libellenmaedchen Me too. I woke up to being charged a lot of money. I used their help section to fill out a form for a refund. I hope they give it to me. I needed that money! If not I will contact PayPal and try to get a refund.
Claro todo iba de maravilla hasta que te hacen el cargo sin tu conocimiento, tuviste suerte pero podría pasarte ya que no tienes forma de anular tu forma de pago cosa ilegal, tampoco puedes volver atrás si te lo cobran por error otra cosa ilegal. Así que la ilegalidad estás por todas partes aunque no te haya pasado.
latest victim. this is still happening
I got ripped off by a watercolor teacher (not with Domestika). When I bought “one” class, they enrolled me in a monthly subscription. When I cancelled, I lost access to all the classes - even the ones I had paid for.
THANK YOU for this warning!
I’m still fighting for my refund since PayPal don’t care what I said.
I do too.
PayPal is useless , they did not authorize my refund
The same appened to me yesterday. Will complaint to paypal and see what will be the result. Tricky guys. Should be in prision. Just stole from me 118€. Stay away
Ive givwn up trying to get my money back
They took my money and I did not subscribe for a year to this site and I am now trying to delete my account
Anyone can help me i also have the same experience!
I got scammed too
You are deceiving people and illegally embezzling their money.
Could not agree more, happened to me, only specially looking found s very 'hidden' away box on my profile that had the word 'Refund' which I clicked onto and did gte my money back. But this compsmy sre CROOKS and those arttists of which three I did purchase from, I contacted to ask their opinion and thoughts, not one answered me. STAY WELL AWAY - DO NOT GIVE YOUR CREDIT CARD DETAILS. I and it was some faff, cancel my bank card and got a new one.
Hey, where have you found this button I cannot see any
I got scammed too