You're literally my favorite TH-camr. Ive been an esthetician for a year now and this is definitely an area I struggle in and this video was extremely helpful. Also I would love to see a video on what retail products you have. Thank you for this content!
Girl this was an amazing video and super informative. I will definitely be using some of these tips on my clients. I loved how the conversation just flowed and didn’t sound too pushy and the wording you used.
I did great at sells with clients while I was in school.we talked about his or her most concerns family,kids,life then after getting her or him comfy I suggested a few products after highly listening to them.i act as if im not going to sell and I come off more soft.and it worked for me.
Hi Kristen. Looks like I'm a little late to the party, but I LOVE your videos. I admire and appreciate you. I've been an esthetician for a little over 2 years. I'm soaking up all of your recommendations and teaching. Thank you.
This role play video has to be one of my favs I haven’t seen one like it lol so informative and helpful! I have an all natural skincare line and will be starting esthetics school next month and can’t wait! So excited your videos help 😊thanks
Thank you so much for such amazing context. Honestly you are a god send. I love all your videos, I love how detailed and extremely educational and helpful you are. Keep doing a great job, and I vote yes on all videos , yes we want to see them all. Lol
A lot of people don’t want to be sold to during the service. I’ve done this too, but I find it’s best after the service to talk products. But that’s me.
You are amazing Kristen‼️ Your videos have been so inspiring… your my mentor in my head lol 😂 This roleplay was everything. I have about 6 months left of Esthetician school however I started with formulating my own products. This was super helpful. Thank You for all you do‼️
I love how your about mindset! Thank you for spreading that 🔑💎🙏🏼 And thank you for not being one of those who wants $ to share these tips! Your truly inspirational. This whole video speaks to me and I agree 100% and I learned a lotttt. Your such a go getter dude and I get so many ideas from you. Sending you positive thoughts, love, peace of mind and abundance in everything your working on and praying for. Love you girly! 🤍🙏🏼🥰
Your videos are so informational! I am so thankful I found your channel I am a new solo esthie in south Florida and the market is so saturated already so I was feeling a little discouraged but your videos have inspired me so so sooo much!
First, I think you are truly amazing and gorgeous, and I was also curious. If possibly we could get a video of you actually going through one of your typical facials maybe some tips, tricks and advice. Thank you so much 😉🌹🙌
Enjoying All your Videos on the business side of stuff! 😁 I’m in school now for Esthetics in AZ and have 8 weeks left! I’m in our Student Spa 2 days a week taking clients and it’s sometimes easy to talk someone into a product they should add into their routine or your right and they have Everything... 😐 and are never interested.. we have to do the Spiel no matter what so we get practice at it and familiar with the product lines we use. I think it’s difficult to suggest the more pricey skincare products, even though it would definitely benefit the person skin, their like ok then they see the price and change their minds. I’m not trying to trick them into the purchase, I just want them to use a good proven product! 😬🙂
Could you do a video on having another Esthi work with you, under you, or just renting the space to use? How things should go etc. I'm planning to have a friend that wants to learn microblading while I do lashes and facials. I'm not sure how to structure the business; as in should she be paying rent when using my space, commission percentage etc. Trade offs. Please and thank you 🙏 This will be in my own licensed at home spa.
Hey love can you please make a video on how to sell to clients who say they already have too many products ? Was watching and you said you were going to explain but never did 😩
I absolutely loved this video! It is packed with lots of great information on retailing product. As a new esthetician, I found this very useful! Please don’t ever stop making videos 😊
Your videos are absolutely amazing! I am a new esthetician and I have been watching them for awhile. I think it is truly amazing that you share such great information to help other estis.🤍 I’m so grateful I’m able to learn from you. I’d love to see more info about retail products. This was very helpful for selling but I am struggling to find information on the specifics/business side of retail specifically for solo estheticians. I’d like to offer retail soon but I don’t know how to do my pricing, what to order, how to get started, etc. (mostly the pricing) I am worried about under/over charging. Thank you! I look forward to your future videos!!✨
Ohh I wish there was more content like this back in my spa therapist days. Beauty School doesn’t teach sales techniques so when you are “live” with clients you get thrown in the deep end 😂 at the time all the books I could find were super masculine sales techniques and gender, not specific like your video. Now I love talking about ethical and non pushy sales, and feminine softer selling approaches too…. Do you log your sales now ?
do you ever get clients that just want to relax during the facial? how would you set the tone? I'm struggling because we offer relaxing facials and so the client is not always willing to talk. and I feel like the conversation during consult is soooooooo long and I'm just word vommiting before the facial.
I am a Mozambican beauty therapist. Trained by People's College in Harare Zimbabwe. I am starting my own business and would really want to make good sells
I would love to have a chat. I cant understand why the dermatologist tell there patients to go to the drug store. I cringe when clients tell me when they use cerve. please message me
You're literally my favorite TH-camr. Ive been an esthetician for a year now and this is definitely an area I struggle in and this video was extremely helpful. Also I would love to see a video on what retail products you have. Thank you for this content!
Hi! I've been an Esthetician for 20 years & been enjoying checking out your channel 💜 You are so inspiring 🌈🌤💆🏻♀️
You are officially my “favorite” TH-camr!! You give so much information and I loved the role playing. Be Blessed
I was looking for a video like this. Thank you so much Kristen. This was very informative. ❤
ik this old but im glad i watched and i love youuuuuuu
Girl this was an amazing video and super informative. I will definitely be using some of these tips on my clients. I loved how the conversation just flowed and didn’t sound too pushy and the wording you used.
Love this can you do a role play if they fall asleep after extractions or skin analysis? How do you incorporate talking about the products?
You can also talk to the client at the end of the service and go over the products used in their service.
@@taijat7 or at the begining during the interview, i never do a facial without a previous interview with medical questions, concerns and skin analisis
What if the person doesn’t want to be talked too during their service how would you suggest bringing up retail ?
I did great at sells with clients while I was in school.we talked about his or her most concerns family,kids,life then after getting her or him comfy I suggested a few products after highly listening to them.i act as if im not going to sell and I come off more soft.and it worked for me.
Wow! You are awesome about explaining details about that skin care sales. Thank you so much, I am so glad that I find your videos.
Hi Kristen. Looks like I'm a little late to the party, but I LOVE your videos. I admire and appreciate you. I've been an esthetician for a little over 2 years. I'm soaking up all of your recommendations and teaching. Thank you.
This role play video has to be one of my favs I haven’t seen one like it lol so informative and helpful! I have an all natural skincare line and will be starting esthetics school next month and can’t wait! So excited your videos help 😊thanks
Thank you so much for such amazing context. Honestly you are a god send. I love all your videos, I love how detailed and extremely educational and helpful you are. Keep doing a great job, and I vote yes on all videos , yes we want to see them all. Lol
You inspire me so much you are who I wanna be in a few years! I can’t wait to start my career!
I’m loving all your videos!!!! So happy I found your channel 💕
Thank you for sharing this video. This is an excellent idea to explain and demonstrate a professional process.
Very detailed and helpful. Saving this. Thank you ☺️
I lost my shi* when suzy came up on screen I cant 😂😂😂💀💀💀
A lot of people don’t want to be sold to during the service. I’ve done this too, but I find it’s best after the service to talk products. But that’s me.
You are amazing Kristen‼️ Your videos have been so inspiring… your my mentor in my head lol 😂 This roleplay was everything. I have about 6 months left of Esthetician school however I started with formulating my own products. This was super helpful. Thank You for all you do‼️
I love how your about mindset! Thank you for spreading that 🔑💎🙏🏼 And thank you for not being one of those who wants $ to share these tips! Your truly inspirational. This whole video speaks to me and I agree 100% and I learned a lotttt. Your such a go getter dude and I get so many ideas from you. Sending you positive thoughts, love, peace of mind and abundance in everything your working on and praying for. Love you girly! 🤍🙏🏼🥰
Your videos are so informational! I am so thankful I found your channel I am a new solo esthie in south Florida and the market is so saturated already so I was feeling a little discouraged but your videos have inspired me so so sooo much!
I love the sound of her voice 💙
First, I think you are truly amazing and gorgeous, and I was also curious. If possibly we could get a video of you actually going through one of your typical facials maybe some tips, tricks and advice. Thank you so much 😉🌹🙌
Yes, I would love a video about how to get repeat business. Thanks, Kristen!!! 💕
Can you do a video on how you did your makeup today ,and love the info
Thank you thank you 🙏🏽 Will be implementing this month 🎉
That was awesome, thanks Kristen! And thanks, Suzy! 😸
Love the role-play!!!! Very informative thank you ❤❤
Lol! Susie telling us to subscribe 😅 I been binge watching your channel 🙃 love it!!
Amazing 👏 Very helpful! Thank you
Bravoooooo!!!! I love it. Planing now to become a esthetician 😀
Great video, thanks, what about the customer that says no to recommendations, do you still bring it out to the counter abs show them physically?
Thanks you,..... its really really help lot ... you did explain very well ...amazing
Super helpful! Thanks for sharing :)
I like before I even watch haha
It is definitely very helpful. Thumps up 👍
This is such a good video!!
Enjoying All your Videos on the business side of stuff! 😁 I’m in school now for Esthetics in AZ and have 8 weeks left! I’m in our Student Spa 2 days a week taking clients and it’s sometimes easy to talk someone into a product they should add into their routine or your right and they have Everything... 😐 and are never interested.. we have to do the Spiel no matter what so we get practice at it and familiar with the product lines we use. I think it’s difficult to suggest the more pricey skincare products, even though it would definitely benefit the person skin, their like ok then they see the price and change their minds. I’m not trying to trick them into the purchase, I just want them to use a good proven product! 😬🙂
This is so helpful!!! Thank you:)
Thank you for the refresher
Love your show!!
Could you do a video on having another Esthi work with you, under you, or just renting the space to use?
How things should go etc.
I'm planning to have a friend that wants to learn microblading while I do lashes and facials. I'm not sure how to structure the business; as in should she be paying rent when using my space, commission percentage etc. Trade offs.
Please and thank you 🙏
This will be in my own licensed at home spa.
Hey love can you please make a video on how to sell to clients who say they already have too many products ? Was watching and you said you were going to explain but never did 😩
Thank you this video was super helpful 🥰
I absolutely loved this video! It is packed with lots of great information on retailing product. As a new esthetician, I found this very useful! Please don’t ever stop making videos 😊
Your videos are absolutely amazing! I am a new esthetician and I have been watching them for awhile. I think it is truly amazing that you share such great information to help other estis.🤍 I’m so grateful I’m able to learn from you. I’d love to see more info about retail products. This was very helpful for selling but I am struggling to find information on the specifics/business side of retail specifically for solo estheticians. I’d like to offer retail soon but I don’t know how to do my pricing, what to order, how to get started, etc. (mostly the pricing) I am worried about under/over charging. Thank you! I look forward to your future videos!!✨
Hi like ur advice Q how’s up grade all the time with new technology and products sale its hard after covid to sale
Pleaseeee make another video on how to get return clients please 🙏🙏🙏
Ohh I wish there was more content like this back in my spa therapist days. Beauty School doesn’t teach sales techniques so when you are “live” with clients you get thrown in the deep end 😂 at the time all the books I could find were super masculine sales techniques and gender, not specific like your video. Now I love talking about ethical and non pushy sales, and feminine softer selling approaches too…. Do you log your sales now ?
do you ever get clients that just want to relax during the facial? how would you set the tone? I'm struggling because we offer relaxing facials and so the client is not always willing to talk. and I feel like the conversation during consult is soooooooo long and I'm just word vommiting before the facial.
Please,is it compulsory you register before you establish a skincare store?
Can you make a video on skin analysis and different contradictions?
Great presentation sounds like me talking to my mannequin I really enjoyed it
Mention what products you have in retail !!! I see Image
I am an RN getting started in aesthetics and I want to start out just reselling skincare products. Wondering how I could get into doing it legally.
I love this thank you!
Your content is very informative
So do you buy extra product to sell or do the companies send it to you to sell for a percentage??
How do you go about selling retail through the company and pricing?
Thank you so much sharing!
Not bad.but yall don't use woods lamp because our hands can't see dehydration
How do I attract clients in the first place
I do a commission split at my location. Is it normal that they want to do a split with your retail?
I am a Mozambican beauty therapist. Trained by People's College in Harare Zimbabwe. I am starting my own business and would really want to make good sells
Thank you, this was very helpful!
👍👍👍
Hi Kristen
Amazing video.want to learn more about oriflame. Comment below
Just came here to say u are Jeanette macurdys dark haired doppelgänger lol
Please put lashes on susie
when do you show the products? while she is still in the bed after the facial?
I would love to have a chat. I cant understand why the dermatologist tell there patients to go to the drug store. I cringe when clients tell me when they use cerve. please message me