THIS Is the WORST Thing to Do When Calling a Tow Truck!

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  • เผยแพร่เมื่อ 14 ม.ค. 2025

ความคิดเห็น • 345

  • @JohnDoe-ch6qy
    @JohnDoe-ch6qy หลายเดือนก่อน +190

    one guy hooks on to the back and you hook to the front and you both pull in opposite directions, who gets the bigger piece wins and gets the tow!

  • @nighttow8780
    @nighttow8780 หลายเดือนก่อน +145

    This happened to me one time. A customer called every single tow operator in the state, including the 'club'. I live in Rhode island, the smallest state in the union, so this is actually a feasible thing. I was third to arrive on scene, by the time we figured out what was going on, there was 13 trucks on location.
    At the end of the day, all 13 drivers refused service. Forcing the customer to get towed off the highway by the state police at significantly increased cost.

    • @ThomasKent1346
      @ThomasKent1346 หลายเดือนก่อน +39

      It would have been better if all 13 of you had charged the "customer" for just showing up!

    • @nighttow8780
      @nighttow8780 หลายเดือนก่อน +10

      @@ThomasKent1346 yeah sorry about that. Google speech to text. I'm a grown man so I don't type. I yell at my phone and let Google type for me. Needless to say, at times Google misunderstands what I say. I guess when I say customer Google thinks I'm saying custody.
      Edit: plus I'm not proof reading this stuff, it's just youtube.

    • @thatoneguy592
      @thatoneguy592 หลายเดือนก่อน

      ​@@nighttow8780 What does being a grown man and typing have to do with each other?😂

    • @wolf2179
      @wolf2179 28 วันที่ผ่านมา +2

      ​​@@ThomasKent1346 sounds like they should have provided better service. Its not called competition for no reason. Customer is the one that pays for service whoever doesnt provide said service loses. Dont be late to getting to the customer or if you are going to be late tell the customer that and expect to lose that call. Also sounds like the towing industry needs to change how they pay their drivers if the drivers dont like losing out for being late. Guy in the video said they were late so why should the customer continue waiting? I have done it. When i have called for tow and they tell me it will be a couple of hours i tell them thats alright i will just call one of your competitors instead most times magically they are going to be out sooner other times they just cant help it and that is fine. They all provide the same service and charge relatively the same rates. Also they cant charge for services they didnt provide either. If some tow service wanted me to pay because they still showed up late i will tell them tough luck i am not giving you anything. In most states there is nothing they can do it about except still try to send a bill.

    • @jp_youngin_5035
      @jp_youngin_5035 25 วันที่ผ่านมา

      @@nighttow8780this is a funny ass comment🤣I hope I get to be this way when I’m older🫡

  • @gerardohernandez7401
    @gerardohernandez7401 หลายเดือนก่อน +114

    I can kinda understand why they would call multiple companies because sometimes tow guys never show up or take 4 hours to show but at least have some courtesy and call back and say services are no longer needed

    • @MynameisDUmass
      @MynameisDUmass 27 วันที่ผ่านมา

      Facts,

    • @nov2263
      @nov2263 24 วันที่ผ่านมา +6

      Yeah but they should ask how long it would take for each one and then call back. No matter how long they say it will be faster than just sitting there. They did order multiple trucks and have to pay for it.

    • @Sound_Spark
      @Sound_Spark 23 วันที่ผ่านมา +5

      that's why you ask "how long do you expect till you arrive". What the car owner did was a dick move, they basically wasted at least one tow truckers time when they could of potentially been at another job that actually needed them.

    • @DentSideDee71
      @DentSideDee71 15 วันที่ผ่านมา

      Probably in a rush and didn’t care

  • @BIGDAVE5352
    @BIGDAVE5352 หลายเดือนก่อน +144

    It is this kind of shit that makes companies demand a credit card before the call is dispatched. Then when another company is there they get the credit card charged.

    • @TowMan127
      @TowMan127 หลายเดือนก่อน +2

      Yup pay first

    • @RustyZipper
      @RustyZipper หลายเดือนก่อน +2

      Most car drivers today expect their vehicle to be towed for no out of pocket expense, regardless of the situation

    • @kevinhoffman8214
      @kevinhoffman8214 หลายเดือนก่อน +3

      we went to cash ONLY

    • @steeezdashoota8569
      @steeezdashoota8569 28 วันที่ผ่านมา +1

      I don’t blame the driver, everyone here needs to stop being so god dam soft and nice and also realize would you wanna be waiting 2 god dam hours+ just to hear back from a tow truck company? No im calling everyone and seeing who can get to me first and the fastest

    • @RustyZipper
      @RustyZipper 27 วันที่ผ่านมา +6

      @@steeezdashoota8569 - don’t be surprised when two get there at the same time and they both leave you stranded.

  • @lamarevans66
    @lamarevans66 หลายเดือนก่อน +57

    I’ve called a tow truck waiting for hours and they never showed up…first come first serve

    • @smallengine
      @smallengine 21 วันที่ผ่านมา +8

      I ordered a pizza, took too long so I went to the next place. Store still made the pizza is it fair to not pay?

    • @Rikkisio
      @Rikkisio 16 วันที่ผ่านมา +3

      Not the same thing.

    • @JF94-k4o
      @JF94-k4o 4 วันที่ผ่านมา +1

      ​@Rikkisio and it shouldn't be treated the same way either! It's a different example of the same type of situation and you know it... if you don't then God help you

    • @Rikkisio
      @Rikkisio 3 วันที่ผ่านมา +1

      If someone is taking too long to perform their services, I will gladly take my business elsewhere.

  • @45AMT
    @45AMT หลายเดือนก่อน +64

    It's people like this that make it hard on all the honest folks who call and genuinely need help!

    • @charlestoole1789
      @charlestoole1789 หลายเดือนก่อน +2

      @@I3EJEL I agree with you, I worked the industry for many years and yes there are some that give the business a vary bad rep. I will be the first to admit what he did here was rip that poor girl off, she was stranded in the middle of the street so it's who gets there first wins. I guess Dustin here is not so honest, especially when he didn't lose anything because he already had a tow waiting for him.

  • @poorlittlebiker6476
    @poorlittlebiker6476 หลายเดือนก่อน +50

    I work for my state’s DOT doing roadside assistance, temporary traffic control, and all the good stuff. We even get doubled dispatched. The cool thing about it though, is if private assistance shows up, they automatically take over. I work by the hour, not the job so I’m not going to fool with a business trying to make money. I’ll just sit there on scene with my sign up to do some warning for the oncoming traffic.

    • @johninNJ
      @johninNJ หลายเดือนก่อน +9

      "I’ll just sit there on scene". The government worker way.......

    • @poorlittlebiker6476
      @poorlittlebiker6476 หลายเดือนก่อน +10

      @ better than stealing someone’s business 😂

    • @iamReddington
      @iamReddington หลายเดือนก่อน +5

      @@poorlittlebiker6476 You should make some roadside assistance videos! Would be a fun watch.

    • @Dmaoa
      @Dmaoa หลายเดือนก่อน

      ​@@johninNJtrue, but at least helps with safety if he uses signs, or cones or reflective chevrons

  • @joeyfaithful4497
    @joeyfaithful4497 24 วันที่ผ่านมา +7

    I waited 2.5 hours and had multiple tow trucks pass me. So I get why ppl do this.

  • @georgeian3243
    @georgeian3243 หลายเดือนก่อน +23

    In the days before cell phones became a thing, I broke down on a major highway…after poking around under the hood for a bit, I was sitting there wondering how to go about getting a tow, when two tow trucks arrived almost simultaneously with each driver telling me who was better/cheaper. I picked the guy closest to my vehicle and all was good but there were stories in the newspaper back then about swarms of tow trucks searching out breakdowns on the highway then literally fighting each other for the tow.

    • @iankerr1549
      @iankerr1549 29 วันที่ผ่านมา +5

      In Chicago they play bumper trucks

    • @cheapskatepanic
      @cheapskatepanic วันที่ผ่านมา

      I'm an old lady and remember there were always tow trucks driving around.

  • @mechrod718
    @mechrod718 หลายเดือนก่อน +14

    Heard about this happening a lot with insurance companies. Insurance will call a company driver takes a while to show up, then they’ll call another company without canceling the 1st one and both trucks show up simultaneously

  • @CAPatriot-tg2nh
    @CAPatriot-tg2nh 29 วันที่ผ่านมา +6

    I can't tell how many times I've called for a tow, been told 45 minutes and then after 1 1/2 to 2 hours told we can't make it. I could've called someone else if they were honest to begin with.

  • @ProjectRoadsideFaith
    @ProjectRoadsideFaith หลายเดือนก่อน +16

    Also sounds like a situation of the driver calling their own tow company and the officer on scene being impatient or not willing to understand that the customer called their own tow company and hitting the rotation button too soon

  • @jayman4912
    @jayman4912 หลายเดือนก่อน +27

    As a tow operator. I'VE had this happen a few times on private calls as well a polic3 rotation calls. It happens. I understand why people do it. They want to get off the road sooner than later. I work off commission. So if someone else beat me to the call. Oh well. No need in crying over spilled milk. Because if the company didn't make them pay before hand . The customer is not obligated to pay anything. You didn't provide a service,and you don't have a contract with them. So I would just move on to the next call.

  • @czechmate6916
    @czechmate6916 หลายเดือนก่อน +23

    I’m a retired HVACR technician of forty seven years and we would get calls where the customer had called several companies to see who would get there first. Even after I would call them and tell them I was on my way. Can’t fix stupid.

    • @aday1637
      @aday1637 หลายเดือนก่อน +9

      Also retired hvacr and one call back in the 80's where I showed up but was the 2nd arrival, I charged and customer, then, did a chargeback and I lost the money. Bank told me to start charging and extra 4% to make up for duds that do that. That's why everything is so expensive.

    • @czechmate6916
      @czechmate6916 หลายเดือนก่อน +1

      @ Yep someone has to pay for the deadbeats just like consumers pay for shoplifters.

  • @Benderfromspace
    @Benderfromspace 3 วันที่ผ่านมา +1

    People are incredibly stupid, im a tow truck operator and this has happened a few times, but thank goodness for credit cards, no mercy, they get charged twice as much for their stupidity!!

  • @gidget4971
    @gidget4971 หลายเดือนก่อน +9

    First time I've ever heard of this. First for everything. You educate her Dustin.

  • @jerrodg938
    @jerrodg938 หลายเดือนก่อน +20

    Man you keep a clean organized work truck . I can't say that for the other tow guy 😂

    • @allenwilson9656
      @allenwilson9656 หลายเดือนก่อน

      How is the other truck not organizing ?

    • @jerrodg938
      @jerrodg938 หลายเดือนก่อน +2

      @allenwilson9656 did you see the cab !? It was dirty lol

    • @willj1598
      @willj1598 หลายเดือนก่อน

      ​@@allenwilson9656I didn't pay attention to the other truck but he does a have a clean cab. A lot of drivers have crap rolling all around the cab. It's messy, more importantly, it's dangerous.

    • @RustyZipper
      @RustyZipper หลายเดือนก่อน +1

      It’s a work truck not a limousine

    • @jerrodg938
      @jerrodg938 หลายเดือนก่อน

      @RustyZipper im aware of that

  • @zachg9065
    @zachg9065 หลายเดือนก่อน +11

    My dad use to do this all the time on house stuff like plumbing and HVAC. I never felt comfortable with it and it just pisses me off now that I’m an adult

  • @classicgaming9765
    @classicgaming9765 หลายเดือนก่อน +24

    Sorry that happened Dustin, calling different companies never ends up good

  • @tobiasmetzger1195
    @tobiasmetzger1195 หลายเดือนก่อน +26

    If theyd do that here, whoever called us would pay an empty ride.

    • @tobiasmetzger1195
      @tobiasmetzger1195 หลายเดือนก่อน +2

      @Look_What_You_Did nope

    • @gadgetgo7392
      @gadgetgo7392 28 วันที่ผ่านมา +4

      @@Look_What_You_Did Right, I'm seeing a lot of people saying they would be charging for this and that and the third. You must be dealing with suckers because the majority of people I know would tell you to get freaked, you're not getting paid nothing unless you the one doing the tow. I wouldn't even be sitting there talking to you. I don't give a damn about your show up fee, lol!

    • @solutionone3777
      @solutionone3777 27 วันที่ผ่านมา +3

      you must deal with a lot of suckers. You wouldn't be getting a dime from me.

    • @tobiasmetzger1195
      @tobiasmetzger1195 27 วันที่ผ่านมา

      @solutionone3777 then you pay in the end our money plus the money from the collecting company.

    • @tobiasmetzger1195
      @tobiasmetzger1195 27 วันที่ผ่านมา +1

      @@gadgetgo7392 funny. We have your license plate and therefore your address. If you don't pay us, youll be forced to pay us and the collection company plus you'll be blocked from all future interactions with our company.

  • @fayskinner2892
    @fayskinner2892 หลายเดือนก่อน +8

    They should call you first because that was waste time going all way there you know what you are doing . You do a good job as a tow truck driver God bless you take care

    • @fayskinner2892
      @fayskinner2892 หลายเดือนก่อน +1

      Thank you very much I try leave a good thing in the boxs

  • @mrcurious1818
    @mrcurious1818 หลายเดือนก่อน +7

    Not saying this is what happened, but I've heard on the scanner multiple times where a customer has called a tow, and the cop providing traffic control also asked dispatch for the next on rotation!

  • @TowMan127
    @TowMan127 หลายเดือนก่อน +11

    GOOD MORNING EVERYONE. Watching you and editing.

  • @robertkay9871
    @robertkay9871 5 วันที่ผ่านมา

    Hi Dustin, I towed back in '99. Lots of fun. CHP, Downey and South Gate PD used us. It always felt good showing up at a call..

  • @Irishguy075
    @Irishguy075 หลายเดือนก่อน +8

    People think that you guy’s just drive around with nothing else to do. I’m glad you put this video out and show this girl thinking she was slick playing the game. She acted like she didn’t know anything but then you have her # on your phone and catch her lying. Good job D, Happy Holidays to you and your family. 🎄👍

  • @bestbomb17
    @bestbomb17 หลายเดือนก่อน +3

    Tbf, some times tow trucks take forever. I once called 8 companies before i was able to get one that could tow my car. Then the guy took a long route all the way around a lake which added 45min to the drive. if he turned around and made a left at stop sign it would've been 15min.

  • @LindaZeno
    @LindaZeno หลายเดือนก่อน +2

    Thank you Dustin, stay safe out there and hope you have a pleasant weekend!❤

  • @junedeike6144
    @junedeike6144 หลายเดือนก่อน +11

    So very wrong. I would ask when I call how long it would take before they even dispatch. I also explain if im in a unsafe issue because they will get to you sooner for that( like when my battery died in the middle of a freezing cold snowstorm).

  • @JaksIRL
    @JaksIRL 23 วันที่ผ่านมา +2

    Does this mean I can bill tow truck companies when I call one and they never show?

  • @YouFavLawnGuy13
    @YouFavLawnGuy13 หลายเดือนก่อน +3

    0:36 that’s me in the gold F250 😂

  • @justinrogenski5608
    @justinrogenski5608 หลายเดือนก่อน +8

    Happens all the time here. Got to one call with 3 other tow trucks.

  • @willj1598
    @willj1598 หลายเดือนก่อน +7

    Or it could be a tow that just drives by and scoops you. If you're an honest operator thats great, but there are a lot of weasels out there. Everything from lying and saying they're the one you called, to telling you the police require them to tow you, to scaring you that it will get impounded when you're legally off the road. I've driven about 40 years and several million miles, thankfully very few tows but my record is one honest guy and five that lied in some way. Of course rolling up assuming the customer is the bad guy is typical too. And you got there late, I guess they beat you to it.

    • @ronk9830
      @ronk9830 หลายเดือนก่อน +3

      I think the first guy may have just drove by and stopped. He offered to give up the tow to the second very quickly. Seemed suspicious to me.

  • @ronk9830
    @ronk9830 หลายเดือนก่อน +2

    The dispatchers need to determine who requested service from their companies to determine if they summoned both

  • @Smokeroux
    @Smokeroux หลายเดือนก่อน +5

    What a busy week! Stay safe out there👍🏼

  • @KRich408
    @KRich408 หลายเดือนก่อน +4

    I used to hate when people did that! Im glad im retired now. Depending on who they called if 2 or more shows up we would tell them they owe each company $ regardless of who takes the call! My state that was allowed. Or they sat and nobody would help tte police would call whoever was on Rotation and the price went up! Some states like Oregon can put a lien on your vehicle and submit it to a collection agency.

  • @ItsTheCostanza
    @ItsTheCostanza หลายเดือนก่อน +7

    It’s similar to car hauling, they dispatch multiple car haulers to deliver a car at once

  • @davidguardiola39
    @davidguardiola39 หลายเดือนก่อน +5

    Tell em Dustin 🗣

  • @calvinh.8882
    @calvinh.8882 หลายเดือนก่อน +5

    I hated it when people did that and GOA calls, especially the ones you get in the middle of the night after you've worked all day and night and just got home, took a shower, crawled in bed, and just dosed off. That's enough to bring the demon out! LOL.
    Most people have no clue what tow truck drivers go through. If they did I think they would try and show more respect.

  • @donaldcampbell5277
    @donaldcampbell5277 หลายเดือนก่อน +11

    Ever feel like a yoyo?

  • @kens.3729
    @kens.3729 หลายเดือนก่อน +3

    As you know well, Time is Money and like you mentioned, NO Tow equals NO Pay. 🤔👎

  • @loug6767
    @loug6767 29 วันที่ผ่านมา +12

    the first guy there wasnt called,he just walked up and asked cop.Your just being grimy,she didnt call em.The other driver was willing to give it back to you as willing as you were to fleece that girl because you may have said you were on your way,but you lied,you were dropping car off and during that time,other operator drove by and stopped.That cop wouldve told you to kick rocks if he knew what you were doing

  • @jordanrandall1873
    @jordanrandall1873 11 วันที่ผ่านมา +1

    Oh well, get their faster next time.

  • @AceOSpades717
    @AceOSpades717 หลายเดือนก่อน +2

    I had several calls where they contacted AAA (Im employed at an independent contractor) and never cancled the AAA after having another company tow. People hate the default 1hr arrival time.
    Guys, if you break down on the weekend: Tow it then and there. Mondays are annoyingly busy.

  • @gman8578
    @gman8578 หลายเดือนก่อน +10

    The girl she's probably already traumatized being so the wheel fell off her car and apparently she could have had an accident. So apparently tow trucks drivers expected her to wait for them 3 hours when apparently a truck was able to get there quicker. What I don't understand is why in the world would he go through all that trouble to turn around wine and complain about being late about picking up the vehicle? What did he expect her to wait on him all day long? Arrived at the scene late didn't wine and complain because you couldn't hook the vehicle. Unbelievable I would pay the fee and then take you to court.

    • @22KingRancher
      @22KingRancher หลายเดือนก่อน +4

      This is the most ignorant take lmao. You must have absolutely no real world experience. It's always ignorant broke people threatening court. Bring it on, you just lose more money in the end. Traumatized btw LOL

    • @JohnGrohman
      @JohnGrohman หลายเดือนก่อน +5

      @gman8578 remember he also passed on the offer of the tow truck driver willing to let him have the tow. He doesn't want to tow it. Now he wants to charge a fee for what service? If he was three hours late. He shouldn't be asking for anything! Instead, ,He should apologize for the amount of time it took to get there! He knew there was a chance that she would either be there waiting or possibly not!
      This is not good business. I would have said, "Kick rocks sir. what are you going to do if I don't pay?"

    • @JohnGrohman
      @JohnGrohman หลายเดือนก่อน +4

      ​@22KingRancher I drove for 25 years in Harri County Tx.(Houston) The kind of stuff don't fly. You can't charge for something like that unless it was explained and authorized beforehand. Also, He passed on the offer to tow it as well! The other driver was understandable. He declined and now wants a payment? Tow truck drivers get less respect everyday. This is a perfect example of why Towing Industry is hated!

    • @gman8578
      @gman8578 หลายเดือนก่อน +2

      @@22KingRancher The most important thing is that she's okay. I'm sure if the girl would have died he still would have wanted his money 😂

    • @Mr.T314
      @Mr.T314 หลายเดือนก่อน +1

      Would your comment be different if it was an older fat male in the driver seat?

  • @TowMan127
    @TowMan127 หลายเดือนก่อน +2

    Calling multiple companies and not canceling is a theft of service if not paid for. I send payment links and they can pay first.

  • @TravisInDallas
    @TravisInDallas 3 วันที่ผ่านมา

    My boss is that type of person. He's the only one that matters. Whatever it takes to get what he wants, the hell with everyone else.

  • @brandonhorn2007
    @brandonhorn2007 19 วันที่ผ่านมา +4

    There was no agreement signed you cant lie to them and say you have to pay for showing up

  • @jwilli850
    @jwilli850 21 วันที่ผ่านมา

    I have done it before but I’ve called the other company back to cancel because they quoted me 3 hour wait before they could get my car. There’s always a right way to handle business

  • @dliv1687
    @dliv1687 8 วันที่ผ่านมา

    I've called 2 tow truck companies before. The 1st company tole me 30 minutes. After waiting an hour and a half with no eta, I called another

  • @mrsalvage9301
    @mrsalvage9301 หลายเดือนก่อน +1

    They do us like that sometime too, and we charge them an empty rod fee. It’s not as much as the toe but it’s still something we get paid commission as well.

  • @Ufcfreak97
    @Ufcfreak97 7 วันที่ผ่านมา

    Paying somebody that you don’t need their service anymore is crazy 😂
    Idc I wouldn’t pay him.

  • @steeezdashoota8569
    @steeezdashoota8569 28 วันที่ผ่านมา +1

    I don’t blame the driver, everyone here needs to stop being so god dam soft and nice and also realize would you wanna be waiting 2 god dam hours+ just to hear back from a tow truck company? No mfks im calling everyone and seeing who can get to me first and the fastest

    • @Towtruck_Dustin
      @Towtruck_Dustin  26 วันที่ผ่านมา +1

      And you’re the reason we have to charge a show up fee. I’d love to see you run a towing company and be ok with people wasting your time and fuel, and expect nothing in return.
      People like that are the problem with society now days. No respect or common courtesy.

  • @JohnGrohman
    @JohnGrohman หลายเดือนก่อน +3

    I drove in Harris County Tx. for lil 25 years. I understand how you feel Dustin. That being said, The other driver offered you to take the tow. You declined that offer. That is wrong to say the lady owes a show up fee. How can you charge for a service that was not provided. If we did anything like that here, several things would happen. 1, the driver would be fired, and money refuned to the patron. 2, driver would have a hard time finding a job with any other company. Charging someone a show up fee has to be authorized before any fee can be charged. Some companies have customers pay a partial up front for dispatch of tow truck. I have many friends and family in the business still to this day. Not one of them agree with what you told the lady. Especially after the other driver offered for you to go ahead and tow the vehicle. You should not be able to come back and now request a fee for something, especially after passing on the tow!

  • @TinaJames-nb2ny
    @TinaJames-nb2ny หลายเดือนก่อน +1

    On the first part of this video I agree with you guys and 100% whoever called both companies that was wrong but I agree with you 100% on what you said just keep up the good work Buddy

  • @woody4u247
    @woody4u247 หลายเดือนก่อน +1

    Yup, when this happens, most companies near me know how wrong this is & we work with each other... If they don't cancel before you arrive... the other company legally is entitled to a service call fee because they didn't cancel. Plus you're now unavailable to serve other legit customers or risk losing them due to having to give a longer ETA. their phone call to request service & get a general pricing etc.. creates a verbal contract for service. I know companies that will add extra on to their bill if they try to refuse to pay. It's also the fastest way to get your number Blacklisted/blocked so you won't ever get help in the future. We block their number when they play companies against each other doing that.

  • @markfoden765
    @markfoden765 หลายเดือนก่อน +2

    It's bad that you don't get paid hourly as puts more pressure on you if it's per job but I'm glad you told her exactly how it was and it wasn't cool to call multiple companies to see who gets there first,disgusting behaviour tbh

    • @AshleyT-x8i
      @AshleyT-x8i หลายเดือนก่อน

      I agree 👍 💯

  • @rhondasweeney7271
    @rhondasweeney7271 หลายเดือนก่อน +5

    Not good 😢
    The wrecked one is a pain to load and deliver.

  • @Chikanini
    @Chikanini หลายเดือนก่อน +1

    You cant by law demand a show fee. Thats totally unethical

  • @wjpage1
    @wjpage1 20 วันที่ผ่านมา

    Hopefully insurance companies and law enforcement gets the same treatment as that young lady, and gets a show up charge. She was probably desperate to get off the road.

  • @Nowhere4u2run
    @Nowhere4u2run หลายเดือนก่อน

    yeah i had this happen to me quite a few times, gotta get paid either way. good job keeping your cool about it and pressing the issue. i commented a few months ago because i saw your phone wasnt censored, happy to see youre doing that now. id make a channel of my own but random internet weirdos would start harassing im sure.

  • @JohnBrooks-fr9vq
    @JohnBrooks-fr9vq หลายเดือนก่อน +6

    Happens a lot around here

  • @r8der674
    @r8der674 20 วันที่ผ่านมา

    I’ve experienced 2 tows personally which were not terrible I guess all under 1 hour. But one time my dad had to wait hours to get a tow. I can see why people would call multiple places. I think getting a real approximate time or talking to the actual tow truck guy to see where he’s actually at and not their dispatcher just adds more confusion.

  • @dman357
    @dman357 หลายเดือนก่อน +4

    You stop that kind of thing by charging people a deposit up front thats all, plain and simple.

    • @jamiedavistowing4156
      @jamiedavistowing4156 หลายเดือนก่อน +1

      Yea well it should be against the law to waste a tow company's time when they already called one

    • @classicgaming9765
      @classicgaming9765 หลายเดือนก่อน +1

      Dustin has to get paid somehow, he’s not gonna show up to a call he was dispatched for and not get paid for it lmfao

  • @chadschafer3890
    @chadschafer3890 หลายเดือนก่อน

    Ive had this doing furnace repairs. Usually we both look at each other, laugh, then both leave

  • @jeffparks25
    @jeffparks25 หลายเดือนก่อน +2

    Seems like you do not have that part of the customer service records the phone calls and we can hear exactly what they customer says

    • @ronk9830
      @ronk9830 หลายเดือนก่อน

      You'd think theyd know all that information. I'm sure this is nothing new to them.

  • @ThetreeDraggon
    @ThetreeDraggon หลายเดือนก่อน +1

    Alwell! Just look at it as a another day. As long as your still getting paid at the end of the day, thats still a win in my book. 🙏👍❤️

  • @rogerbrewer7770
    @rogerbrewer7770 22 วันที่ผ่านมา

    If the happens the first tow truck company should add a show up fee for the other company on the bill and forward it to the second company gets a show up fee, that way customers will get the message to not make multiple calls like that in your area of towing. Just a suggestion that would help both companies eliminate wasteful expenses, and customer gets taught to respect the tow guys!

  • @charlestoole1789
    @charlestoole1789 หลายเดือนก่อน +1

    You can't do that, you don't have a written contract that states you can charge them a cancellation fee. That is completely dishonest, this business is a game of chance nothing is guaranteed when it comes to the general public.

  • @crazydutchbloke
    @crazydutchbloke หลายเดือนก่อน +1

    Bet the officer called as you guys took to long to get there.

  • @davidrollend219
    @davidrollend219 28 วันที่ผ่านมา

    Ive been in a situation like this but i called the tow company back and let them know i found someone quicker 🤷‍♂️

  • @yeah_Haha
    @yeah_Haha 22 วันที่ผ่านมา +1

    That does suck but you snooze you loose they got there faster i aint paying no fee lol

  • @moonlander03
    @moonlander03 24 วันที่ผ่านมา

    He’s doing the right thing by charging them for doing dumb stuff..people I swear man 🤦🤦🤦🤦🤦

  • @nickellingson7035
    @nickellingson7035 หลายเดือนก่อน

    Sorry that happened. That's total crap. Thanks for all you do Dustin.

  • @victorb145
    @victorb145 หลายเดือนก่อน

    I think the show up fee is the best answer. If it's an honest mistake, yes, it sucks, but they will take steps to make sure it never happens again. If they think it's a slick trick to save a couple of minutes, they will learn that spending minutes is easier than spending dollars.

  • @electrickingzton7678
    @electrickingzton7678 29 วันที่ผ่านมา +1

    We all have bad days and good days

  • @Squaxin069
    @Squaxin069 หลายเดือนก่อน +3

    I've got both AAA and Geico for roadside, I've needed a tow and after trying AAA with no tow available after 25 minutes I then proceeded to try Geico for tow? If one don't respond why wouldn't I try another? Especially if stuck in roadway I'm calling whoever responds. It's easier to call than try and use their apps.

  • @terrysumter6440
    @terrysumter6440 28 วันที่ผ่านมา

    Usually tow drivers are to busy or gonna be couple hrs.coming,while you stuck on the hiway in midfle of traffic.

  • @512Born
    @512Born หลายเดือนก่อน +1

    Used to have a 2006 Chrysler 300C. It threw a rod at 270k miles.

  • @Leotheconstructionguy
    @Leotheconstructionguy หลายเดือนก่อน +1

    Of course she acts all innocent….

  • @Dom1n1can
    @Dom1n1can 29 วันที่ผ่านมา +2

    How come yall state allowed you guys to run blue and reds on your rear beacons ?

    • @Towtruck_Dustin
      @Towtruck_Dustin  29 วันที่ผ่านมา

      To keep us safer?

    • @Dom1n1can
      @Dom1n1can 29 วันที่ผ่านมา

      @@Towtruck_Dustin not bad I wish I had that option I could only run amber in my state

    • @the_official_djalanjs0588
      @the_official_djalanjs0588 28 วันที่ผ่านมา +1

      Some states has tow trucks listed as emergency vehicles. However some do it differently to where they allow both lights and sirens. I wish more states did this. People tend to pay more attention to lights that are blue or red if you live in a state with blue/red lights.

    • @Dom1n1can
      @Dom1n1can 28 วันที่ผ่านมา +1

      @ you’re absolutely right man I could be driving on the shoulder on my way to a rotation and people don’t give a fuck lol 😂 they’ll even sometimes go over the line to let me go pass them it’s ridiculous until it’s them on the side of the highway and they have to wait 2 hours now they see how it feels

  • @theimaginator16
    @theimaginator16 23 วันที่ผ่านมา

    People do this to taxi companies too. God it pisses me off.

  • @changingtimes37766
    @changingtimes37766 หลายเดือนก่อน +3

    I seen your hands shaking at 4:50 and stress always shows in body movements somewhere. It also causes high blood pressure. Be careful.

  • @mt-nv4jd
    @mt-nv4jd หลายเดือนก่อน

    When the customer calls for service, tell them you will run the card right then for a deposit, and get their approval on a recorder.

    • @Towtruck_Dustin
      @Towtruck_Dustin  หลายเดือนก่อน

      We do that for winch outs.

  • @shaddburchette1019
    @shaddburchette1019 28 วันที่ผ่านมา

    love that phone holder. where did you get it.

  • @FloydMorgan-y3p
    @FloydMorgan-y3p หลายเดือนก่อน

    Like he said,he gets paid by the job, commission,scam, show up,pay me,No!See you in court...
    He's a Twitchy Dude...

  • @TruckzNTrainz
    @TruckzNTrainz หลายเดือนก่อน +1

    Not cool batman to do call multiple tow companies. With modern technologies, there are ways to get status updates on when driver will show be there. What video editing software do you use?

  • @LoganTows304
    @LoganTows304 หลายเดือนก่อน +1

    It's never anyone's fault 😂 Nobody ever knows what happened. It's always the same story

    • @Towtruck_Dustin
      @Towtruck_Dustin  หลายเดือนก่อน +1

      Funny how that works lol

  • @bradhaughton6698
    @bradhaughton6698 29 วันที่ผ่านมา

    I'm glad I signed up for AAA.

  • @TXCherokee
    @TXCherokee หลายเดือนก่อน

    Battery under passenger seat. Grand Cherokee are the same

  • @nighttow8780
    @nighttow8780 หลายเดือนก่อน +3

    Hey.... no more bed rail cam?

  • @sodbuster518able
    @sodbuster518able หลายเดือนก่อน

    When you were on the phone ,that other driver operator of the Kenworth had a missing fire extinguisher from the bracket below his seat. Unless you tow truck drivers set up different, he has alow hanging fruit for a violation during a DOT inspection.

    • @Towtruck_Dustin
      @Towtruck_Dustin  หลายเดือนก่อน

      We aren’t subject to DOT. It’s not a commercial vehicle.

    • @user-ln7of9gs4s
      @user-ln7of9gs4s หลายเดือนก่อน

      ⁠@@Towtruck_Dustinanything over 9,999 pounds is subject, even if you’re under 26k and don’t require a CDL. Correct me if I’m wrong, how a tow truck wouldn’t be under FMCSR?

    • @TrevorMilliren-cj7es
      @TrevorMilliren-cj7es 24 วันที่ผ่านมา

      How is a tow truck that is used for hire, not a commercial vehicle?

  • @MATTEOSTOWING
    @MATTEOSTOWING หลายเดือนก่อน

    That's one of the most aggravating things a customer can do. Call multiple companies to see who arrives first. I've learned this the hard way before. I charge my customers before firing any truck up because of these bad apples 🍎. They mess it up for the honest good people unfortunately.

  • @BrianDoesStuff873
    @BrianDoesStuff873 หลายเดือนก่อน +3

    the first tow truck guy said he was passing by, he said he was not called, why did you let him take the tow? the people who called for a tow most likely thought the tow truck showed up they called, you let this other guy take the tow.

    • @classicgaming9765
      @classicgaming9765 หลายเดือนก่อน +1

      He was already there before Dustin arrived, so he got to have the car

    • @BrianDoesStuff873
      @BrianDoesStuff873 หลายเดือนก่อน +1

      @@classicgaming9765 The first guy was NOT called, he was just driving by and ask them if they wanted a tow, they thought it was the tow company they called but it was not.

  • @FloydMorgan-y3p
    @FloydMorgan-y3p หลายเดือนก่อน

    Just because they show up,and did not clear it before they got there,is a scam tow companies do,and demand a fee for a show up even if they don't tow your vehicle.Let them take you to court,no contract no case...They hook up and try to tow and charge to drop and scam that way too,scam.corrupt.If they would be legit,they wouldn't have 2-3 trucks showing up and you would pay only one company.scam!!!

  • @thewicked1104
    @thewicked1104 26 วันที่ผ่านมา

    that's yall's yard? I was there about a month ago released a explorer from there, nice trucks yall have.

    • @Towtruck_Dustin
      @Towtruck_Dustin  26 วันที่ผ่านมา

      Yep, that’s the yard. lol

  • @stevenferris901
    @stevenferris901 หลายเดือนก่อน

    Kind of a rough day. Did all that and didn’t really accomplish anything 😀. One of those days. Tomorrow will be better.

  • @thechillhacker
    @thechillhacker หลายเดือนก่อน

    To answer your question, people do stuff like this because they are selfish, entitled, impatient, and view themselves as better and more important than you. These types exist everywhere, and are always disgusting.

  • @MichaelRoss-e5h
    @MichaelRoss-e5h 2 วันที่ผ่านมา

    Dustin the GOAT

  • @TXCherokee
    @TXCherokee หลายเดือนก่อน

    There is a transmission release behind center console

  • @ProjectRoadsideFaith
    @ProjectRoadsideFaith หลายเดือนก่อน +5

    Dude you jumped in that truck being aggressive giving an aggressive energy that should have put her into defense mode

    • @user-ln7of9gs4s
      @user-ln7of9gs4s หลายเดือนก่อน +1

      Define aggressive? Was he yelling? Menacing? How else is he going to talk to her? The man has a job to do, he was asked to come out to tow a car. If you call two plumbers to your house and one shows up first, they’re still charging you a trip fee for showing up. Please explain what he could have done better.