I've had an Alpex LRF and a Condor CQ50 from hikmicro and both had to be sent back due to problems. I put the new update onto my Condor CQ50 recently and the picture on the screen now is awful. The rangefinder on the Alpex is poor at best and the clarity doesn't get near the cheaper Zulus scope or the Sightmark Wraith. Looking at a new thermal and the new Nocpix scope is the way forward.
Hi, thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced with the Alpex LRF and Condor CQ50. We'd love to help resolve this and ensure you're getting the best performance from your devices. If you could share details about your current build version, we’ll work with you to troubleshoot the picture quality issue and ensure the updates are optimized for your device. Additionally, our aftersales team is here to support you with any ongoing issues and address the rangefinder and clarity concerns: bit.ly/HIKMICROAftersales Please don’t hesitate to reach out directly; we’re committed to making this right and providing you with a solution that meets your expectations. Thank you for allowing us to improve your experience with HIKMICRO.
Lots of new models dropping.
Looks like the Panther PQ50L 2.0 will be superseded before Hikmicro fixes the issues with the LRF and PIP.
I've had an Alpex LRF and a Condor CQ50 from hikmicro and both had to be sent back due to problems. I put the new update onto my Condor CQ50 recently and the picture on the screen now is awful. The rangefinder on the Alpex is poor at best and the clarity doesn't get near the cheaper Zulus scope or the Sightmark Wraith.
Looking at a new thermal and the new Nocpix scope is the way forward.
Hi, thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced with the Alpex LRF and Condor CQ50. We'd love to help resolve this and ensure you're getting the best performance from your devices.
If you could share details about your current build version, we’ll work with you to troubleshoot the picture quality issue and ensure the updates are optimized for your device. Additionally, our aftersales team is here to support you with any ongoing issues and address the rangefinder and clarity concerns: bit.ly/HIKMICROAftersales
Please don’t hesitate to reach out directly; we’re committed to making this right and providing you with a solution that meets your expectations. Thank you for allowing us to improve your experience with HIKMICRO.
@HIKMICROOutdoor
Thank you. Just an update, I've sorted the Alpex now all working perfect and the Condor is much better with the latest update.
Will the Habrok HQ 35 also be updated with image stabilization and Image Pro 2.0?
Hi, thanks for your attention. Please stay tuned with us.
where do you buy?
Hi, here is for more info on local sales: bit.ly/WheretoBuyforHIKMICRO