The "Other Shop" Told This Lady She Needed A New Instrument Cluster...
ฝัง
- เผยแพร่เมื่อ 9 พ.ค. 2024
- In this video I bring you along as I look at a ladies 2012 Toyota Rav 4 that is having issues with the cluster. She had it at another shop and was told she needed a new instrument cluster. It doesn't take long to find out the cluster is fine but there is a big problem with the data network. Let's have a look and find out what the real issue is.
-Enjoy
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I was waiting for Luna to snatch up a mouse and say "Here's your problem lady!
I was worried Luna was down inside the engine bay when Eric cranked up!
YES! You stole my thunder on this one, but I was rooting for her too! 🤣😂😅
@@timd1833He knows the penalty for ANY injury to Mrs. "O's" cat. Life would be hell. 😈😈
MOUSE ON DA RUN....MOUSE ON DA RUN...GET IT KITTY !!
😂😂😂
7:08 Luna giving it the cat scan. OMG.
The way she came running, She KNOWS there's been mice in there somewhere.
First garage ever with a CATSCAN facility! Eric already has X-ray vision for green crusties.
@@davidtoups4684 looking for a toy to run out!
i know that was Funny as Heck ! " Cat scan " i'm going to have to steal that one.
Wasn't the joke cat for a cat scan and a lab (dog) for the lab tests?It's been a while.
I’ve been an electronic tech since 1983 and you are by far one of the best troubleshooters around. You should not sell yourself short, there’s a lot of “mechanics” that would never find those broken wires and would just give up after the cannon was empty. Keep up the good work, it’s so refreshing to to see an honest mechanic that knows what he’s doing!
AMEN ON YOUR COMMENT..
@@randybeard6040 Piling on, A&P, degreed engineer and backyard mechanic. SUBSCRIBED.
South main and pine hollow are 2 of the best.
Dear Eric,
I'm retired at age 68. Back in 73, I worked in a machine shop. A year later, I got an electrical apprenticeship in a factory that manufactured mining equipment including locomotives. As a side job, I worked in a local auto garage/body shop. When I became a journeyman, I moved on to working on locomotives in the railroad industry as an electrician and a technician. Years later, I became an instructor to teach people how to fix locomotives. As time went on, I was promoted a few times until I managed a railroad training department until I retired. I trained people for the last 30 years of my career.
If your ears were ringing the other day, a retired co-worker and I were praising you. He was my best railroad apprentice who became a close friend and retired as an electrical technician. We both have nothing but praise for you. I'm inspired, humbled and grateful that I can follow your adventures! You ARE a GREAT TEACHER! By the way, Einstein also once said, "why should I clutter my mind with something I can look up?"
Best Wishes Always,
Tom K
There is a generation out there now that could really lean on Eric. Eric when your done with your shop go teach some more. You already are. Best teacher I ever had. Thanks Eric.
@@mikemuzzell5167 - Mike, Thank You Sir! If Eric was a locomotive mechanic looking for an instructor's job before I retired as manager, I would have hired him in a heartbeat!
Finding this issue isn't the miracle, the miracle is finding a smart, honest mechanic that doesn't take the parts cannon to every repair.
This. Finding a mechanic that will take the time to find this problem, rather than throw parts at it, or just decline the job is the issue. You may not be the smartest guy around (as you say), but you take the time to find the problem, focusing on quality, not quantity, plus actually caring. Thats the difference with SMA.
sadly, the industry pushes them to be that way, either having to meet/beat book time or are so overwhelmed busy with repairs, they just parts slap to get many jobs done in a day and hardly stay caught up. the more honest ones will end up with it on the back burner and never find the time to get to it. ( car sits at shop for weeks/months)
AMEN
100% agree. The miracle is finding a competent mechanic.
Ditto that !
Cat immediately identified Mouse Damage. Smart Kitty!
cat refused to hunt mouse,,smart cat..clean cat, fragrent cat..
I've learned that the go-to diagnosis is "broken wire". But you are incredibly fast and efficient in finding exactly what wire is broken.
Ok, so from a 'technically-minded viewer' perspective Eric, you showed us the 'problem, lady', shared your thought process, held our hands while you diagnosed it, explained *how* you diagnosed it, and demonstrated a real-world repair that was very suitable for this age and mileage of vehicle. Then, right at the end, when we're out here whoopin' an' hollerin' that it works, you gave us an encouraging outro that will inspire others to believe that they can also do it the right way. Your business and your YT channel are successful because you genuinely give a shit, and we've all suffered at the hands of shops that don't. None of that is blowing smoke anywhere fella, 'tis just what I see. You are a great communicator, and your knowledge and skills are clear to see. Not everyone has the ability to think through a system, and imagine defects in their heads so they can get to a fix quickly and effectively. Yes, we all need the manuals and diagrams, but they are useless unless we have the knowledge to interpret them.
I love being able to demonstrate the cause of a defect to a customer, not because it strokes my ego, but because it a) helps them understand what's wrong with their plane and b) gives them (and me!) confidence that I know what I'm doing, and that I can fix it, and get them going again.
When you said “Cat Scan” and then I seen your kitty I about peed myself! You are the best! Thank You I needed that!
Yea, That was Hilarious when i heard that ! 😂
Ya that was pretty funny lol
Eric, WHY on earth do you have to be over 14 hours away from me... I swear everyone needs an "Eric/ SMA" local to them. Great work as usual.
Better than being across the country 😂
road trip
@@1marcelfilms I was randomly driving thru Avoca NY, and all of a sudden these dozen codes popped up. First time it happened. Honest, No i swear i'm not from you tube.... Just randomly in Avoca for, for, for.... the ice cream.
He's 3 -4 Days drive for Me ! Class yourself Lucky guy !
We are out here...the problem is...we get enough word of mouth that we no longer need to advertise! So ask around!
A lot of Mechanics seem to not give a shit about Their Customers, you do and I love Your channel.
The Lady will call you a saint, you are a great mechanic, 2012 Toyota Rav 4 lives. Thank you sir.
Mr.O, don't sell yourself short as this is a miracle as shown by the shop trying to sell the customer an instrument cluster. No one wants to diagnose anymore, and all they want to do is shoot the parts cannon. You are one of the old-school talents that still does diagnostic troubleshooting. You, Ivan, and Scanner Danner are just a few who look at the problem and take the time to find the root cause as best you can. This is why so many viewers seek you out for your expertise. Please don't be mad at your viewers for wishing we had a talent like you in our area. The alternative is to be overcharged, pay the parts cannon shop, and still have the problem after letting go of hundreds if not thousands of dollars and the shop saying we don't have an answer for you now pay me.
Rare qualities in a mechanic:
Honesty
Integrity
Fairness
Your years of experience
Willingness to go the extra mile.
There is an old saying, easy for the person that knows. These qualities are in YOU not everyone. That’s why you are praised. May be easy to you, but the world needs more people like you.
Oh, and your sense of humor and humility…. On point my guy 😂
Hear! Hear!
When my elderly mothers radio reception failed entirely in her Equinox, the Chevy dealer quoted her $455 and told her they would have to tear apart the interior to replace the antenna. She asked me to look at it. The antenna itself had simply snapped off, (she probably didnt wait for the garage door to open fully before backing out). I grabbed needle nose pliers and simply backed out the nugget of threaded part that stayed screwed into the hole, ordered a new antenna from amazon for $16 bucks and 2 days later when it arrived, simply screwed it in. It was LITERALLY a $16 part, that took 30 seconds to replace, (both removing the piece broke off inside & twisting the new antenna in)! I wanted to strangle the dealership, for lying to my mom, and trying to rip her off.
I'm sure they had the antenna in stock, and could have had her in and out in 5 minutes. Even if they had charged her $50, I would have said "Thats a bit excessive, but ok, i get it". But the fact they lied thru their teeth to try to charge her $455 is despicable!
Qualities seldom seen in the “Excelsior” gov't.
👊🏼👍👏🏼✅ Great Job.
Don't care how humble you are...true genius.
The people who work on vehicles at the dealership watch your videos to learn how to be a Mechanic.
It’s good to see Mrs. O in your video. Every video is better with Mrs. O.
Yep totally agree
Mrs O in the thumbnail too, I was wondering why she may want a new cluster.
@@smadge1 Same here, I looked at the thumbnail and realized it wasn't her van.
I miss the old videos, Eric would be working on a vehicle and Mrs. O would be in the bay for almost half the video, and they'd be telling stories back and forth.
Every time she says what she's cooking, I regret that I'm 2000 miles away.
Don't sell yourself short. I would say most of us are not working mechanics and only run across this stuff once in a blue moon and the way you break it down and your uncanny ability to sniff out broken wires is nothin short of autistic savant stuff. Didn't mean to sing your praises, but I haven't seen a better teacher in field applications on this stuff yet. Classroom diagnostics or any classroom teaching falls way short of what you find in the field, and I am mostly referring to the HVAC trade, but is the same for most fields. Your skill is being able to teach practical field applications that is then easy enough understand. I think part of it is that you take the time to move the camera so we see it all and give us a proper explanation. Dammit, I did it again, more praising. OK. You piss me off when you make it look so easy. I struggle. Cars are much different than AC stuff. Anyways, take it for what it's worth, or don't. You have the gift. Thx Eric.
Great, now you pissed me off 😂 If it makes you feel better I struggle with A/C
He completely discects it 😮
@@SouthMainAuto Loads.
Well another mechanic who does work constantly said she needed a new cluster. Mr. O is way above a normal mechanic.
I was the best parts cannon/parts hanger in Denver lol. Until I really started watching Sir, since I have started learning from him. I have since graduated from mechanic to Novice technician. All thanks to Sir!
Eric, I was an Appliance repairman for 27 years. A technician who loves his job and cares about the customer is who I was....and it is who you are! Just that makes you Special! I love watching your videos!
Treat Mrs. O like a Queen...after all she loves you!
Your electrical vids are my favorite. Mind you, I have the face of a Labrador retriever trying to understand someone reading Shakespeare most of the time. But each one of these peels back the mystery and magic of automotive electrical wiring. Thanks!
Hello Eric, A few weeks ago I worked on a 2015 Rav4 that the emergency flashers were on all the time and the customer had to disconnect the battery. I also saw signs of mice intrusion inside the car. scanned the car and no codes of course since the battery was disconnected before driven over to my garage. disconnected the hazard switch and 4 ways still flashing. Checked all data wiring diagrams and the signal lights are controlled by the combination meter. Removed the combination meter and found a large mouse nest made out of the insulation material Toyota uses to insulate the HVAC ducts. no visual damage to the wiring. checked the hazard switch wiring at the plug that connects to the back of the combination meter and the switch, functioned ok which led me to the combination meter. took the meter assembly apart and found signs of mouse urine that made its way to the circuit board. pulled all the gauge needles off and LDC display out and removed the board from the housing. tried to clean the board with deoxit and a nylon brush. ended up using some WD-40 and it cleaned the board of all the mouse juice. I cleaned all the plastic parts with soap and warm water. reassembled and installed back in vehicle and problem solved. Thought I was going to see you find a nest behind the cluster on yours today.
Also did you see Sherwood at Royalty Auto service was all excited about finding the "Green Crusties" on an Audi under the fuse/relay box under the hood? He gave you a shout out.
Thanks again for your posts and all your time, see you again on the next "What's up Wednesday"
Arkwright Dave
'
Wow that was a good one! Yeah, he's a good dude. I was talking with him on the phone the other day for about an hour and he mentioned he was all excited when he found the green!
@@SouthMainAuto Scott @Vehcor mentioned the GREEN CRUSTIES today.You've coined a term Sir.
Maybe Toyota needs mouse proof insulation and wiring !!!
I love soaking in knowledge and you do a great job at picking a plan of attack with the most affordable way possible. I could spend 20k on the equipment to analyze the CAN bus, but a simple meter for 60 dollars can help me pinpoint an open circuit in the network. I've been in computers, networking, and automation for years and this just feels like home to me. I enjoy learning every day from youtuber's like yourself because it will help me build my business and help me succeed in life. Going from being laid off, broke, poor, loosing the love of my live over it, working at a dead end job at a walmart to having hope of being someone and doing something that I love doing and making a living out of it helps me greatly. Thanks again for all you guys do.
You are very good at troubleshooting and repairing electrical problems . You have a divide circuits in half approach which speeds up the process . I can tell and appreciate the process . I’m now retired but did troubleshoot and repair for over 30 years in the Banking Industry Security and ATM system. It takes a lot of experience combined with technical understanding to accomplish what you do . Your humble and professional skills and knowledge shine through the videos you produce . Thanks for sharing . I enjoy watching and learn from your experiences. I also do a lot of my own vehicle repairs too .
Eric, I appreciate your humility, I really do. It's quite refreshing. But seriously... you opened the hood, smelled a mouse and pretty much knew that a gnawed wire was going to be the problem and that no new cluster was needed. That much was your experience informing you. Then you busted out your PRO diagnostic skills (and tools) and BOOM! found it and fixed it. That was your skill at work. Again, I totally appreciate your humble attitude, but you are definitely not ignorant! Besides, we all know that if you get too big for your britches, Mrs. O. has ways to keep you humble. 🙂
Yes James - the exact same thought struck me too. I can't decide whether the mech at the other shop was as dumb as dog**** or he was a shrewd guy who knew his limitations, knew he wouldn't be able to find the gnawed wire, and just quoted some large price to dissuade the lady from doing anything about it.
The other shop being local knows that SMA is well versed in that type of work & if he was being real sent it there to save the owner money.Small area word gets around.
Great diagnosis, but loved the CAT scan lol
Thanks for taking the time to show us your troubleshooting steps! I’ve learned so much from just watching!❤
"That's where I store all my hopes and dreams" killed me!
The plural of mice is meeces. As in, "I hate you meeces to pieces." Just ask Mr. Jinks the cat.
As Obama would says just to be clear", the plural of mouse is mice and the plural of mice is meeses... is there a suitable plural for meeces?
@@tuberstitiousmeecii
George Clinton said that as well.
@@tuberstitious Meeseeks
No, you are not a miracle. But you are an amazing professional mechanic -- knowledge + experience + great temperament + tenacity + honesty + a bunch more.
This SMA video had it all! The dad jokes, the pestering Mrs O. The well thought out diagnostic process and the ability to sniff out broken wires. I know you say this is simple stuff any anyone can do it, but the fact is, they won’t.
Check out scanner Danner an Mario diagnostics are also good trouble shooting channels , but yea Eric is good at figuring out these wiring problems.
About the coment at the end that you are not the best person to teach diagnostics: That's not true! You are very good at explaining this kind of stuff! Through watching videos on your channel I got the confidence to do some car electronics troubleshooting myself. You showed me that it's not that hard and you only have to follow the trail of the clues. And your sentence "if I can do it, you can do it" at the end always motivates me. Thank you very much for all the great content!
Aside from the fact it's a rare Toyota in your shop, this is immediately one of my favorite videos, Eric. One of your best explanations on that wiring diagram (even I could understand it!). When I heard the "soLder" comment, I thought sure we'd hear a BigClive reference!! Thanks as always, Eric!
Glad you enjoyed it!
Eric has definitely been watching some UK channels, what with "bit of kit". I'm just waiting for him to bust out some imitations of various accents :-)
What makes you a Great Mechanic is:
You take the time to Diagnose.
You also take the time to show/explain/teach.
Nice to see someone that has a real technical approach to troubleshooting. I worked on computers for 50 years and you did everything right.
A real mechanic doing the actual diagnosing. Love it.
40 years ago I was taught to check for signal at the end of circuit, if signal not there, check in middle, then check halfway back until you found the signal. This helps locate the issue. Which is exactly what you did, Great Job!
"Creating binary partitions of the problem space!"
Yes, the old divide and conquer, the way they taught us in the electronics classes in college in the 70's
That's my preferred approach but sometimes based on ease of access to the component (load) or fuse. Sometimes one can get lucky, the side you start from may be the fault.
@@abdul-kabiralegbe5660 "binary artitions... weighted by effort"
I learn from you every episode, Eric. And I have been fixing Vehicles since 1977. Thank you, You're a Great Teacher!
ASE CMAT L1 and GM Master Certified. Now semi retired.
Mr. O, you have the best scan tool out there, between your ears, and you aren't afraid to use it!
I've been turning wrenches since the 80's and I still have so much to learn. You can only learn so much at the dealership under a time restraint and stress. Your videos help those who never delved into diagnostics to not be afraid of wiring diagrams and point of search. Thanks for sharing your knowledge and time.
You might not be a miracle worker in your opinion, however you are a very proficient and very ethical worker who provides not only affordable repairs, but also the necessary repairs without the "fluff" and without the "on-selling" of unnecessary parts and services. You have customers interest at heart, and us as your viewers.
One rationalization a day. I like it. You discovered the problem, saved the customer a ton of money, and came up with a "perfect" solution for an imperfect real problem, and found some humor in the situation. Your wife added a wonderful touch. Devine comedy. Thanks, GB.
Toyota has some fun wiring. Years ago I was working on replacing a head gasket in a 94 RAV4, and after it was done and I went to test drive it I found I couldn't shift it without bypassing the shift interlock. When inquiring, the owner told me they had been bypassing the interlock for about a year, didn't know why it wouldn't work. Turns out this person was also driving with no brake lights for a year. They tried a new brake switch which didn't work, would pop a fuse the second you pressed the brake pedal. I ended up digging up every wire in the stop lamp circuit as I found there was a short, but all the connectors looked fine. SOMEHOW the rear door lock solenoid was seized and THAT was shorting out the stop lamp circuit. Unplugged the connector for that lock and everything was fixed. Brake lights worked, trans would shift without bypassing interlock.
Really good watching an intelligent and logical approach to finding a problem!!
And… no irritating background music either!
I learn more from watching your videos than I do through courses through my dealer 😂 Thank you for sharing the knowledge you have.
Greetings from Sweden.
You are too modest Sir! You are one of the ones that have a Diagnostic gift! LIVE WITH IT!!
I agree with everyone. Don't sell yourself short Mr. O. The ability to know what to do, and what not to do is vital. Anyone can be a parts changer, but knowing what and what not to do shows a true mechanic.
Watching your videos has helped me be able to keep my cars on the road. Thank you for the knowledge and entertainment.
Nice to see a professional methodically approach the problem then solve the problem . Don't sell yourself short, after all the other shop said that the customer needed a new instrument cluster. Job well done ! 👏🏽
Wait I thought this was SMA not Humble Mechanic?! LOL
I’m almost 60 and have always had used cars with issues on issues. The hackery that takes place in shops is sketchy at it’s best and is a full on shit show on average, so to actually be able to watch a mechanic who takes diagnostics serious and can convey the logic and application of that logic is GOLD my friend. If you stack those diag skills with the sense of humor, the top of the line segways and the quality camera and editing…your gonna get praise on top of praise my guy.
The whole humble thing just cherries the whole shabang.
We appreciate you young man, on many levels. 🙏
Luv me sum SMA video❤
I know Eric’s name is all across America as 1 of the best diagnostic in the country if he can’t fix it. It can’t be fixed. Thank You Eric for another awesome diagnostic video
Nah, he calls Ivan when he's stumped. Ivan needs a real garage and lift though.
Ivan is definitely superior. Eric is awesome, but Ivan is at a higher level
@@dlewis9760 I think that he tried to get a building permit to build a shed to do just that & was denied by local planning laws & he does not want to move.
Eric... I so appreciate your channel (and more importantly your demeanor and the way you talk through the process!) I've worked on my own vehicles for years, and for 25 years I've been a golf course superintendent who is required to be the equipment manager as well. It's my job to keep all our equipment running... your thought process has helped me tremendously! Start with the simple things first, test from the beginning and work your way back. Often times it's something you might not have originally thought. I've solved so many issues by isolating known working systems and finding what caused the issue, rather than just throwing parts that might not fix it at it. Thank-you for doing these videos, you have a great personality and are relatable to so many ("if I can fix it, you can too!") Much appreciate your approach and how you can work through the problem calmly and show us along the way that it really is most of the time something that may take time to find, but more easy to fix than you first thought. Thank-you so much! (and Thank-you to Mrs. O for brightening the room when she makes an appearance!) All the best brother!
So... the car got a cat scan and found the broken wires. You are a good tech for actually finding the root of the issue. You are like me, a rare breed who will actually fix it correctly.
I know exactly what you're talking about. I was a field engineer for general electric medical systems 35 years. And you're right I don't know what it is but whatever reason I didn't seem to have a problem troubleshooting that equipment. And then I watch you and what you do and it's exactly the same thing. Like you I didn't consider myself anywhere near as smart or educated as some of the guys I worked with. But when it came to troubleshooting like you it just seemed to flow for me. Enough blabbering as usual great video.
Excellent video and diagnstic approach! No parts required as Ivan would say!
That is why I watch your stuff along with some others on the TH-cams. Its to take in the diagnostic thought process and also the work ethic habits provided here so I can apply it to whatever I am working on. You are never going to fix something to everyone's satisfaction and knowing where the line of "good enough" is takes experience. It's one of the main upsides to things like TH-cam.. I have the ability to learn from your decades of learning and get to enjoy some humor along the way.
As always, thanks for the video!
I love these electrical diagnostic videos because electrical is not my forte and I learn a lot from these videos. Thanks Mr. O!
Excellent job!! I love these types of troubleshooting videos!! Keep up the amazing job 👏
Thanks! 👍
Well done, good Sir. Thanks for the lesson. Greetings from Ohio. I've been escaped from NY for 43 years and counting.
eletronic tech since 1973. 2am and could not stop watching. You define awesome!!!
Eric It's pretty simple, YOU are an excellent teacher
You’re right Eric, “anyone” could have fixed those wires. Only the “talented ones” knows which wires to repair. I was in automotive fixed operations for 44 years and know that a majority of techs don’t have your diagnostic skills. That’s why other shop tell the customer to take back to the dealer or your shop.
Anyone who is a mechanic should have been able to fix it if IF they have troubleshooting skills and can read schematic diagrams
Normal debug methods and problems with learning it. It took me 2-4 years out in the field getting the crap beat out of me and working with my boss over the phone until I learned how to think. The classes help, but eventually you need to pay the piper and spend the time and take the punches and get back up.
Sorry Eric, but you are absoluttely correct that other shops would not be able to diagnose it. Thus why it came to you in the first place with the "diagnosis" that the instrument cluster was bad. They are simply parts replacers, not diagnosticians. Love to watch you work. Thanks for all the hard work you do.
This is a great example of great sleuth work. Not all shops are created equal. Wish that we had more shops like yours in my area that took the time to find the problem the first time instead of passing the buck to the next shop. Thank you for what you do.
What I find real nice is the fact that everything on the network went to crap the can - but the SRS was still working and reporting. This is perfect security.
Kudos for Eric to fix it how he did instead of billing the customer a whole harness, a plug and six gazillion hours to trace all that in order to install the new harness.
We would love another day at the shop like you've done in the past.
As always great logical troubleshooting. I’m retired maintenance electrician and auto mechanic. We used to troubleshoot network issues like this only our devices were often hundreds of feet apart. We used a spare terminator resistor to narrow down where we were broken. Sometimes frustrating but I loved electrical troubleshooting. Sad the world doesn’t have more techs like you.
After watching your incredibly detailed video, I have decided I can now add Electrical Engineer to my resume.
Awesome troubleshooting.
I'm an emissions inspector in northern va and they wouldn't care if you got a cat from Amazon but better not get caught selling a used one also our waiver amount is 1030 bucks.
Excellent electrical/electronic troubleshooting. I was a field engineer for a computer company and the diagrams you use bring back memories of me tracing signals with logic prints for discrete component processors 45-odd years ago. Well done!
You seem like a good person to ask then.... so he essentially was checking the pins of the OBD port for the resistance value from service data, then traced the circuit that tested open?
@@pirtatejoe Yes. The crucial info is that the CAN bus has a pair of wires, which visit a bunch of modules in sequence. At each end of the chain are termination resistors, each 120 ohms. So if you measure the resistance between those wires, eg at the OBD connector, you should see 120 parallel with 120 = 60 ohms. If you see 120 instead, you know that one end of the chain is disconnected. So then you selectively unplug parts of the chain and measure in each direction at the disconnect to try to find which sections of the bus can your meter see a termination resistor, and which not... until you find the unwanted break.
@@Graham_Wideman Thanks! That makes sense. Think I was thrown off by the oscilloscope data. And, by the time he got to that point, he was testing from the connector instead of the actual OBD port and I felt maybe I missed something. Started making a bit more sense when he showed the wiring diagram again and could see where he was tracing along the circuit. So, those termination resistors are in the CAN bus modules themselves and part of the circuit when everything is connected. When he found the leg of the circuit with the wrong resistance, knew that module wasn't connected so either had failed or had a break in the circuit. I feel like this was a super great video... really important to see how to see a problem and how to work your way from point A to B along the wiring diagram testing along the way to diagnose the issue.
Not stroking the ego but at the beginning of the video you said car was at another shop, needed a new cluster, but Eric finds a chewed couple wires. It refreshing and nice to see you actually find the problem. That’s a big deal in lots of eyes.
Based on this video, we have a sample size of 2: 1 shop who misdiagnosed it and 1 shop (SMA) who found the problem and fixed it without firing the parts cannon.
Those odds (even for a such a small sample size) do not look good for those of us who would rather not DIY.
Eric, i appreciate your humility and your ability to put video after video together that amazes us novices and trains the next generation of auto technicians.
You are an amazing mechanic because you save the customer money. So many mechanics are just parts chimps and don't actually solve the problem.
Married for 30 years come July, and every spring my wife still puts on a spring dress for me, too. I hope she's still doing it another 30 years from now.
That was a thoroughly educational and entertaining video, Mr. O., thank you for taking us along.
Ever considered she might be dressing for herself, NOT you?
Maybe return the favor and come down for breakfast in one of her dresses and give her a good laugh. Congrats on 30 years !
@@johnt.848 She spends hours getting all dolled up and then comes out and models for me. So you tell me? You obviously have women figured out a lot better than I do.
@@floorpizza8074 If she has to try that hard, you are failing in your attentiveness.
@@who-gives-a-toss_Bear It's just amazing how you can turn a sweet thing a wife does for a husband (and has for 30 years) into a "you're failing as a husband" scenario. I wish you the best of luck in your relationship.
Wow Eric man that was actually pretty fascinating to watch as you went through all of that. I may not have understood everything that was going on but I got the main thrust of the diagnosis and the repair. And like many others here I think you're a wonderful mechanic with a great way of looking at and figuring things out. Awesome video brother♥
I really enjoy your videos. I just like to see you work through the problem. Thanks! I'll keep watching.
Great video! I followed your thought process all the way through without a problem. I personally think you do a very good job of explaining/teaching while you are on your quest for the problem! Thanks!
Haven’t seen Ms O in a decade, welcome back
This channel alone has made me a step above the rest. I never knew how to diagnose electrical problems until I came across your channel in 2018. Thank you
Eric O.
Eric your an amazing mechanic my friend. When I went through mechanic training for NYC Transit for the buses we were taught an entire class alone just on Multiplex, Dinex and all that. I have to say it’s great to see that this knowledge I got from here literally can be put to use on our cars too. It’s such an amazing thing to see how buses and cars are so alike when it comes to repairs even down to the electrical
You're the best mechanic I ever seen work on a car
I agree 1000%. What you did is basic troubleshooting that anyone can do, given the correct information. That's exactly what I do.. That's why i love watching your videos. I'm troubleshooting along yelling " The connector is RIGHT THERE. You can SEE the twisted pairs lol. Aces content Eric. And you just explaining as you go, is a wonderful approach.
Hi Eric & Mrs "O"... I've enjoyed watching your TH-cam Videos over several years. I'm a retired 74 year old fan. My Son is an ASE Certified Mechanic in Southern California. He also loves watching your channel. The mice can make anyone a lot of money if you have the right mindset and follow the clues and your tools. GREAT JOB Eric..!!
Eric,
I am not an automobile mechanic, but about 3 years ago I watched you diagnose an even more tenacious electrical issue. I wrote software for more than 40 years, went to university, but they didn't even touch on diagnostic practices. I learned it in the field over years. As I mentioned, I ran into one of your videos years ago, and forwarded to a coworker, and told him this guy diagnoses problems in much the same way we do.
Isolate the issues by eliminating obvious non-failures. In software it is often binary - this half works, this half doesn't - rinse, repeat. I find it totally unacceptable that any qualified shop could not even notice a CAN bus failure in a modern car. That is one step above "Is the power on?"
I've seen too many vids where "parts cannon" is the default response. Whole new dash cluster would have cost thousands and not fixed the problem. In fact, Luna did a better job than the "other" shop as to the nature of the issue. Some shops fire a parts cannon either out of ignorance (hopefully) or out of out-right malice trying to drain someone's wallet.
From your comment, you are not a "miracle worker", you are simply very competent at your job. Perhaps you are right - automotive tech schools should teach diagnostic skills and electronics skills. Hell, I can set the points on a mid-1970s VW, but there is no way I could figure out the electronics of my 2020 Nissan Leaf.
Was watching a video the other day where a so-called 'skilled mechanic' was just swapping parts for new in the hope of picking up in the fault (the 'parts cannon'). People in the comments were writing "wow, great diagnosis!". I despair.
Gotta say i only clicked on this vid because Mr SMA'S world class wife is on the thumbnail🥰 mr sma is a great advert for family life as well as auto diagnostics pro's hello from wales uk
You are good. I was a mechanic for 45 years still Mechanic at 73 Electrical used to always give me fits. I just love the way you found this problem. I love watching you and your wife interact. It’s a nice set up. Nice show. Keep up the good work.
Personally i hate squirrels more. One of those dang things chewed a harness almost in two. Had to repair 18 wires in an s1- blazer while laying on the engine reaching behind it to fix them. NO squirrels in my yard anymore!
I got rid of all my squirrels too, they are way worse than mice when they get into vehicles.
lol speaking about squirrels..I rescued a couple babies and while I was at work they managed to find some plastic water lines while they were loose in basement..came home to 10 inches of water down there while they hid in their hanging nest…they were released very soon after they could fend for themselves selves
@@mikehopkins7384 Thanks for sharing. I often wonder, especially with PEX piping, if squirrels and/or mice would chew on it and cause these types of problems.
Did the odometer add the cumulative mileage once the repair was made? Or did those driven miles do uncounted? Awesome video!! And yes as someone who works in a Ford parts dept in California, it is a tragedy people can’t buy used, know good cats to fix their car.
You know that is a good question. I am not sure if the mileage recalculated from it's stored location or if the network being down stopped it all together...
1:10 143,719mi
46:25 143,779mi
(I had been wondering the same thing.)
@@mattmanyam nice catch my dude!
You are one of the best I've seen and enjoy watching you. Some people have a place in their head that maps out wiring others see a pile of spaghetti with no end. I'm a old school mechanic and supposed to be retired. I get the jobs that the guy in the shack can't fix. Thank goodness you have shown me the way.
Always love the electrical deduction, from an older ship board electrician. This is what we are taught on a much larger scale! But same thing. Shrink Drinks came out in the early 70's, for those of us that were already in the Navy in the early 80's.
Another great informative video. Also watched the one you linked earlier for Royalty down south where they gave you a shout-out for the green crusties. Could the network communication be wonky when wiring and resistance tests show good results?
Absolutely it can be bad with "good resistance." Good question btw. The resistance check is only to make sure the physical wires are intact. You can still have a module going nuts and messing up with perfect network resistance.
Catscan 😂 I love it !
Love watching your videos like watching my son work he's been a mechanic for 38 years and like the way you find the problem also your a good family man stay safe always
Eric love watching you diagnose a problem. You are a good mechanic because you just don’t throw parts at the problem. My brother is also a mechanic, now retired and he and you work allot alike. Thanks for the great content.
Mrs. O in a sun dress as clickbait? All right, ya got me to watch.
CAN bus troubleshooting with BOB.
46:39 "Pretty easy fix"😂
I had no idea what you were talking about through much of this video but you are incredibly thorough. Rodents have been effing up vehicles for many years. Great job!
You did an excellent job I wish there was someone around here that could trace down a problem I am having with my 98 ford f150 xl.
The most common place rats find sunflower seeds is underneath bird feeders. Keep your bird feeders far away from any cars, especially cars that sit without moving for days at a time. Watch birds at a bird feeder and know that those seeds get scattered everywhere.
Very true. Where we live, squirrels are also a problem. They, too, will chew wires (they seem to like spark plug wires).
Rats have legs, they will still travel to where the food is from their nice warm homes.
@@johnt.848 True, but they prefer to setup home near where the food is. Keep the car away from their food and they're less likely to set up home in your car.
funny, they never seem to hang around my dirty/greasy old GM products. everything else they quickly inhabit. lol
Network issues intimidate a lot of people. I used to be too.
Just wires :-D
@SouthMainAuto No joke, I fixed an F-350 powerstroke that a local ford dealer couldn't get running and they had it over a year!!! It was ONE broken com wire under the driver side kick panel door trim lol