PILCast Episode # 58 - Listening to Your Customers

Join us for this PILCast Episode, where PIL Coach, Scott Simpson travels to the border of Virginia and North Carolina to the John H Kerr Dam and Reservoir to learn share how the government listened to their customers and opened the site up to the public to take advantage of the lake and campgrounds. Listen to the episode to learn about how you can talk to your customers to make sure the solution meets their needs.
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Links:
- Acquisition Gateway - Periodic Table of Acquisition Innovation (PTAI): www.acquisitio...
- DHS Procurement Innovation Lab (PIL): www.dhs.gov/pil
- DHS PIL TH-cam Channel: / @dhspil5416