How to deal with CUSTOMER COMPLAINTS

EX CSD (Cabin Service Director) of Qatar Airways Cabin with 10 years of flying experience. A criminologist with strong analytical skills and behavioral knowledge. Currently studying Aviation Management Master Studies at Wildau Institute of Applied Science in Berlin and SnoreLab Assistant at Helios Kliniken Schwerin, Germany 🇩🇪.
How to resolve conflicts on board the aircraft peacefully :
• HOW TO RESOLVE CONFLIC...
Emotion Intelligence for Cabin Crew:
• Why Cabin Crew Must Ha...
Cultural Intelligence for Cabin Crew:
• Cabin Crew with a leve...
📺When Aviation is going to recover again:
• When Aviation is going...
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Disclaimer: All I have shared in this video is based on my knowledge and experience gathered from an educational background as a criminologist and during my 10 years of flying experience with Qatar Airways. This video is not sponsored.
Yours Sincerely,
excrewnextcrew by Julia George
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