my grohetherm micro is either %100 hot or %100 cold. it does not allow me to mix the water for any temperature in between full on hot or cold. any suggestions?
Hello Miikesnow, it sounds like the thermostat cadridge in the grohetherm micro is faulty. I would suggest to contact the store, where you bought the product, so they can help you :)
Hello Michael, please contact your local GROHE branch / installer, they will be able to help you out. 😊 You can find the one nearest to you via our online-tool: www.grohe.us/where-to-buy Kind regards, Your GROHE Social Team
Hello, please contact our colleagues in Turkey directly: www.grohe.com.tr/tr_tr/iletisim-brosuerler.html They can give you the support you need 👍 Kind regards, Your GROHE Social Team
Hello, thank you for contacting us. As we are a global channel, could you please communicate with us in English? Thank you and best regards, Anna from GROHE Team
This product is not worth the extra cost. The touch function is irritating and so unnessacary. It is quite easy to open it with your wrist withot the touch function.
Hello Bjarke, thank you for sharing your honest feedback with us. Please send us a private message on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram instagram.com/grohe_global/, with more details of your experience. We are continually trying to improve our products and services and would be happy to hear from you. Thanks in advance. Kind regards your GROHE Social Team
I love how you leave the part out where your suppose to tighten the clamp with the tap under the kitchen sink. God I knew it was too easy. What a joke this video is.
Hello, thank you for your feedback. we checked the video again and could not find any missing work steps. However, there may be country-specific differences regarding the installation. But you can always contact the GROHE customer service in your country. Where are you located? Kind regards, Your GROHE Social Team
Hello, In order to help you, please send us a private message with more details of your experience. We are continually trying to improve our products and services and would be happy to hear from you. Thanks in advance. Kind regards, Your GROHE Social Team
Whats the product id of the angle valve(cold and hot water source) shown in minute 2:10? I am in USA
Yes man good job.....
At 2:50 and elsewhere, he puts washers. I didn't receive any washers in the box. Are they missing? Or no longer needed?
Hi Brad! In which country are you installing this?
@@GROHE USA
my grohetherm micro is either %100 hot or %100 cold. it does not allow me to mix the water for any temperature in between full on hot or cold.
any suggestions?
*crickets*
Hello Miikesnow, it sounds like the thermostat cadridge in the grohetherm micro is faulty. I would suggest to contact the store, where you bought the product, so they can help you :)
Hi, I seem to be missing the metallic tape shown at 6:30. Can I obtain that locally? (USA)
Hello Michael,
please contact your local GROHE branch / installer, they will be able to help you out. 😊 You can find the one nearest to you via our online-tool:
www.grohe.us/where-to-buy
Kind regards,
Your GROHE Social Team
Dokunmatik çok hassas en ufak statik elektriklenmede çalışıyor örneğin buzdolabı motoru çalışınca devreye giriyor çözümü nedir?
Hello,
please contact our colleagues in Turkey directly:
www.grohe.com.tr/tr_tr/iletisim-brosuerler.html
They can give you the support you need 👍
Kind regards,
Your GROHE Social Team
Grohe. Super
السلام عليكم نبي طريقك تركيب خلط مطبخ مع التحليه
Hello, thank you for contacting us. As we are a global channel, could you please communicate with us in English? Thank you and best regards, Anna from GROHE Team
@@GROHE مفش عربي
at 3:32 the installer kinked the hose. not good!!
Hi PG-Mtl, thank you for your message. We will forward accordingly. Best, Anna from GROHE Team
Best ghore
Nice
This product is not worth the extra cost. The touch function is irritating and so unnessacary. It is quite easy to open it with your wrist withot the touch function.
Hello Bjarke,
thank you for sharing your honest feedback with us. Please send us a private message on Twitter twitter.com/grohe, Facebook facebook.com/GROHE.enjoywater/, or Instagram instagram.com/grohe_global/, with more details of your experience. We are continually trying to improve our products and services and would be happy to hear from you. Thanks in advance.
Kind regards
your GROHE Social Team
Awful Customer Service in Russia. I had been purchasing Grohe for many years. But never will buy it again!!!!!
I love how you leave the part out where your suppose to tighten the clamp with the tap under the kitchen sink. God I knew it was too easy. What a joke this video is.
Hello, thank you for your feedback. we checked the video again and could not find any missing work steps. However, there may be country-specific differences regarding the installation. But you can always contact the GROHE customer service in your country. Where are you located?
Kind regards,
Your GROHE Social Team
Worst thing ever invented…
Hello, In order to help you, please send us a private message with more details of your experience. We are continually trying to improve our products and services and would be happy to hear from you. Thanks in advance.
Kind regards,
Your GROHE Social Team