I've installed at least 20 of these so far. They work pretty good, pretty cool you can monitor and shut off your main with your phone. Here's a pro tip when installing: use the spacer, turn the water on and run water through the spacer to get rid of any debris that may have gotten into the line. There's a small propeller in the device that will get stuck if there's any debris.
Excellent video. I purchased the 3/4" version to connect to my main 3/4" copper line. My insurance company now requires this for our second/vacation home. Can't easily shut the water off for the winter since we have circulating hot water heat and cast iron radiators. I was going to have a licensed plumber do the work. BUT. . . Several plumbers I contacted in my area (30 miles South of Albany, NY) had no interest in doing the installation. One plumber quoted an astronomical figure - about 5X the purchase price. Just what I need at 70 years old, another DIY project. I already have the app, three Moen Smart Water Leak Detectors and the Smart valve on the WiFi, so a couple of carefully spaced sweat fittings will get things done. The app was a bit of a pain in the rear to initially get connected to the devices. Moen needs to iron out the rough edges in the WiFi set-up procedure for the Leak Detectors. Interestingly, the valve took only a couple of minutes while the three Leak Detectors took over an hour and multiple attempts and resets. A bonus of the Leak Detectors is that they monitor the temperature and humidity as well monitor for water. Thanks for posting the video.
Love this video I had a customer who couldn’t figure out why their cesspool needed to get pumped more than it should’ve been. If he had this device he would’ve known his toilet was silently running and filling up his cesspool.
I installed a lot of those devices out here out here in phoenix, the only thing that sucked is the call backs from the ones installed outside which the heat would messed them up so I learned that it’s better to install them either by the water heater or water softener unless u have shade by your main.
Thanks for the video! While it’s slick, My Flo has been nothing but problems. Had to replace the whole unit after 6 months. 2 months ago I had to buy the turbine assembly since it just ran out of 1 yr .warranty. Has had several connectivity issues with wi-fi since it’s in the crawl space.
Looks like you had an ideal installation example, but what about a shut off valve outside of the house with the pipe then going through the wall underneath to the crawl space?
I’m in NTX and called a highly rated plumber in my area out to quote me on an install for this. Had no idea what i was talking about and just kept telling me i needed an electrician. Yeah buddy, i know it needs power, but i need YOU to help me plumb it in. Still haven’t gotten this done.
Im installing these for a customer at 2 different locations, and they are not home and i dont have access to there wifi or there phone to program the app. Does anyone have any info or experience with local mode? Im thinking i want to leave it in low detection mode so the tenant doesnt get there water shut off during there long showers, or while filling the washing machine and dishwasher at the same time.
Finally. Installed first of this this type about 7 years ago. Better if they have leak sensors connected to the valve, so it closes sooner than 5 minutes if something happens.
Although the mess that would have to be made in most of the North Texas homes with slab foundations and short runs of piping coming out of the slabs for the main water lines before it goes right back down into the slab. 99% of the time its a random bathroom or kitchen faucet where the main water comes in the wall. You would need access to this for routine maintenance as well, so an access door would have to be added as well as lack of outlets to plug it in. Just like trying to add a water softener here as well unless the plumbing was setup from day one to support it, it would be extremely costly to do.
Question: Can you actually replace your main, manual shutoff valve with one of these or is that a bad idea? Assuming it's a bad idea, should this always be installed downstream from your main shutoff valve or upstream?
I’m not a plumber but I really wouldn’t get rid of a manual shut off valve. Both for your own sake and if you ever have an emergency and have to call out a professional And two: it should be downstream from it. Allow yourself to have two fail safes in case of an emergency.
"Don't overtighten it, just let the tape do its job" should make that into a t-shirt.... the amount of times I've seen people say "teflon tape is only a lubricant, it doesn't seal!" only to spout a moment later with "the NPT needs properly tightened because there are imperfections in the threading" don't recognize that the tape can do *both* be a lubricant AND help seal the regular tolerances and tiny manufacturing defects on a thread is mind-boggling, and can also tell they never worked with PCs either, just in that situation it would be thermal paste not teflon tape/goo
Looks like they have this set up so you can have multiple valves in one app. So you can use it in multiple apartment units if you have a multi-unit building. Or you can have a valve in multiple properties if you have multiple properties. And control all of it on the 1 app.
Not practical in houses in Texas, Need to install before the line branches to other fixtures, can't really do it on slab house. I called Moen and said you need to install above grade, so that means in the yard and with electricity ran, they said you need to be installed where it doesn't get below freezing or above 104 degrees.
Been on my list for a few years. Some insurance places give you a discount on your insurance as well, so it will literally pay for itself over time money wise. But some insurance only accept certain brands as well. For now, I manually turn my water off to my house if I am away over night, or on a vacation. Thankfully, in Canada, we have our shut off valves in the house and its easy to do. Water sensors, even if just a beep at home, at least discover things before they get bad. I also turn off/on all my water line shut offs every 6 months to make sure they work, and replace my washer lines every 5 years. I realize this isnt as good as something like this, but its better than not doing anything. So are these better than the ones that shut off the gate valve off manually?
7:26 - “Pull your nuts up where they’re out of the way”😂. Sorry, it’s juvenile but it’s 3AM. This is a cool product. Asking my plumber about this tomorrow.
I'm a techy person and want the water flow and pressure data to be available outside of the app. Is that possible with the Moen valve or any similar smart valve products you know of that let you export the data and/or not require an internet connection in order for it to work?
These devices are always cool, but I'm ever worried about security. IOT devices don't have the best track record and it being on the open internet is still a concern until companies up their security game.
@@Derddy Fully agree!! Subsequent to the installation I installed a ball valve and pressure reducing valve before the Moen valve. Soldered. Btw. My pressure was 100 psi and I reduced it to 60. Also put an expansion tank on the water heater. A benefit of the Moen valve is the pressure readings at the supply line.
re: "or the inconvenience of manually shutting off your water supply?" Moen's site has a graphic that implies this gets installed aft of a traditional shutoff and pressure regulator. I very much like the idea of what this can presumably do. But are we confident this can *replace* a standard shut off valve?
It isn’t meant to replace a full open valve , it’s meant to be a stop safe for if you aren’t knowing there is a problem and to keep the water off until you can get to the valve
I prefer the battery powered yolink shut off valve with 12 sensors. If the power and or internet goes out the sensors communicate directly with the battery powered shut off valve. If even a couple drops of water touch any of my 12 sensors it shuts off.
I've read the same type of thing. We're retired and no longer have a set shower schedule. Could be morning, afternoon or evening or a day or two between. I have no desire to be cut-off mid shower. I've also been looking at the ones that activate from physical sensors. I figure that's what I'll end up with.
Whats the average cost for installation of a Flo? Got an estimate from a plumbing company who shall remain nameless and they quoted my wife 6-7k, i thought she mistyped 6-700 but no 6-7k
Does this device work without a internet connection? I always worry about things like this continuing to work in the case of a natural disaster. I couldn't imagine using something that would shut down and stop your access to water just because you can't connect to the net.
It still works without an internet connection, but you have to manually open/shut the valve if there is a problem. There is a key tool included to help with that.
It is! They also have leak detectors that you can place all around your house (laundry room, under sink, behind toilet, water heater) where it will sense the humidity and temperature of the room and alert you if it senses water leaking and it connects with the same Flo app! They are doing some great things
My question to all your plumbers I know you don’t have to solder anymore and you use those devices that clamp down on the pipe how well do those work? I mean they must work pretty good. I always watch you guys always there’s no soldering but it’s all compression.
I'm not a plumber but I use a manual pro press tool and never had an issue. Pro press is a lot safer especially if you're not a plumber and don't really know how to soldier like me
Nice! We've been installing these in Canada for some time now. We test em by slicing and old capped washer hose over a bucket. You should make a video of this test or something similar to a pipe failure.
sorry to see you are shilling for this product. I've installed 10 of these, have had 8 call backs due to pump failure. the pump impeller is prone to water mineral buildup causing motor excessive motor wear and premature failure. Moan leaves customer stranded citing they're not responsible for irregular water quality or hard water. the motor is not robust enough for hard water and long term use.
@@louisd95714 well I’m in a lucky position, my mom was the beneficiary of my grandpas insurance policy for the house and they hadn’t had a claim for over 40 years so I’m sure that’s why
Things like this make me Nervous because it is if the water breaks and soaks that Little smart device with it still works also if you have kids and And you have to run the bathtub to make a steam bath. Would it kick the water off if you don't have your phone on you? Also I trust in sweating pipes and compression fittings homeowners need To know they're layout
If it detects the running has been continuously for 20 minutes, it will send you alerts via text, phone calls and emails. If you don’t let Flo know it’s ok within 5 minutes, it will shut the valve. Otherwise, you can open/close the valve with a hex wrench manually if you have no phone or internet.
My question to all your plumbers I know you don’t have to solder anymore and you use those devices that clamp down on the pipe how well do those work? I mean they must work pretty good. I always watch you guys always there’s no soldering but it’s all compression.
ProPress is becoming the new solder...its still relatively new tool and technique and so far not many problems...but just like everything give it time and there could be problems later on.
I've installed at least 20 of these so far. They work pretty good, pretty cool you can monitor and shut off your main with your phone. Here's a pro tip when installing: use the spacer, turn the water on and run water through the spacer to get rid of any debris that may have gotten into the line. There's a small propeller in the device that will get stuck if there's any debris.
Thanks for sharing. That’s a great idea!!!!
How much is an estimate range to install one?
Is there a monthly subscription for this app?
Did you have any problems connecting to Wi-Fi or setting up these valves and the optional sensors?
Excellent video. I purchased the 3/4" version to connect to my main 3/4" copper line. My insurance company now requires this for our second/vacation home. Can't easily shut the water off for the winter since we have circulating hot water heat and cast iron radiators. I was going to have a licensed plumber do the work. BUT. . . Several plumbers I contacted in my area (30 miles South of Albany, NY) had no interest in doing the installation. One plumber quoted an astronomical figure - about 5X the purchase price. Just what I need at 70 years old, another DIY project. I already have the app, three Moen Smart Water Leak Detectors and the Smart valve on the WiFi, so a couple of carefully spaced sweat fittings will get things done. The app was a bit of a pain in the rear to initially get connected to the devices. Moen needs to iron out the rough edges in the WiFi set-up procedure for the Leak Detectors. Interestingly, the valve took only a couple of minutes while the three Leak Detectors took over an hour and multiple attempts and resets. A bonus of the Leak Detectors is that they monitor the temperature and humidity as well monitor for water. Thanks for posting the video.
did your insurer provide any discounts after installation? they should
@@talalztube Minimal savings for me. I think it was 5%. They graciously allowed me to keep my insurance.
Love this video I had a customer who couldn’t figure out why their cesspool needed to get pumped more than it should’ve been. If he had this device he would’ve known his toilet was silently running and filling up his cesspool.
I installed a lot of those devices out here out here in phoenix, the only thing that sucked is the call backs from the ones installed outside which the heat would messed them up so I learned that it’s better to install them either by the water heater or water softener unless u have shade by your main.
Why what did the heat do?
Thanks for the video! While it’s slick, My Flo has been nothing but problems. Had to replace the whole unit after 6 months. 2 months ago I had to buy the turbine assembly since it just ran out of 1 yr .warranty. Has had several connectivity issues with wi-fi since it’s in the crawl space.
Looks like you had an ideal installation example, but what about a shut off valve outside of the house with the pipe then going through the wall underneath to the crawl space?
@@MCW1955 No crawl space. The supply line goes underground to the utility shut-off valve in the driveway.
I’m in NTX and called a highly rated plumber in my area out to quote me on an install for this. Had no idea what i was talking about and just kept telling me i needed an electrician. Yeah buddy, i know it needs power, but i need YOU to help me plumb it in. Still haven’t gotten this done.
Im installing these for a customer at 2 different locations, and they are not home and i dont have access to there wifi or there phone to program the app. Does anyone have any info or experience with local mode? Im thinking i want to leave it in low detection mode so the tenant doesnt get there water shut off during there long showers, or while filling the washing machine and dishwasher at the same time.
Finally. Installed first of this this type about 7 years ago.
Better if they have leak sensors connected to the valve, so it closes sooner than 5 minutes if something happens.
My new home came with this. Saved my butt!
Although the mess that would have to be made in most of the North Texas homes with slab foundations and short runs of piping coming out of the slabs for the main water lines before it goes right back down into the slab. 99% of the time its a random bathroom or kitchen faucet where the main water comes in the wall. You would need access to this for routine maintenance as well, so an access door would have to be added as well as lack of outlets to plug it in. Just like trying to add a water softener here as well unless the plumbing was setup from day one to support it, it would be extremely costly to do.
Question: Can you actually replace your main, manual shutoff valve with one of these or is that a bad idea? Assuming it's a bad idea, should this always be installed downstream from your main shutoff valve or upstream?
I’m not a plumber but
I really wouldn’t get rid of a manual shut off valve. Both for your own sake and if you ever have an emergency and have to call out a professional
And two: it should be downstream from it. Allow yourself to have two fail safes in case of an emergency.
"Don't overtighten it, just let the tape do its job" should make that into a t-shirt.... the amount of times I've seen people say "teflon tape is only a lubricant, it doesn't seal!" only to spout a moment later with "the NPT needs properly tightened because there are imperfections in the threading" don't recognize that the tape can do *both* be a lubricant AND help seal the regular tolerances and tiny manufacturing defects on a thread is mind-boggling, and can also tell they never worked with PCs either, just in that situation it would be thermal paste not teflon tape/goo
Where do you install the automatic water shout off valve? Do you install before the existing manual valve or after?
Looks like they have this set up so you can have multiple valves in one app. So you can use it in multiple apartment units if you have a multi-unit building. Or you can have a valve in multiple properties if you have multiple properties. And control all of it on the 1 app.
Can it works on CPVC pipe?
Not practical in houses in Texas, Need to install before the line branches to other fixtures, can't really do it on slab house. I called Moen and said you need to install above grade, so that means in the yard and with electricity ran, they said you need to be installed where it doesn't get below freezing or above 104 degrees.
Been on my list for a few years. Some insurance places give you a discount on your insurance as well, so it will literally pay for itself over time money wise. But some insurance only accept certain brands as well. For now, I manually turn my water off to my house if I am away over night, or on a vacation. Thankfully, in Canada, we have our shut off valves in the house and its easy to do. Water sensors, even if just a beep at home, at least discover things before they get bad. I also turn off/on all my water line shut offs every 6 months to make sure they work, and replace my washer lines every 5 years. I realize this isnt as good as something like this, but its better than not doing anything. So are these better than the ones that shut off the gate valve off manually?
The flo by Moen has brass fittings? So, why the dielectric union?
Any backyard hoses you can recommend? Best material?
What will happen if the AC power goes out does it still work?
7:26 - “Pull your nuts up where they’re out of the way”😂. Sorry, it’s juvenile but it’s 3AM.
This is a cool product. Asking my plumber about this tomorrow.
I'm a techy person and want the water flow and pressure data to be available outside of the app. Is that possible with the Moen valve or any similar smart valve products you know of that let you export the data and/or not require an internet connection in order for it to work?
These devices are always cool, but I'm ever worried about security. IOT devices don't have the best track record and it being on the open internet is still a concern until companies up their security game.
u should put it on a separate network all of these types of gadgets
No Teflon paste?
Does it still work if the power goes out, like allowing water to flow through it
This looks nice. I'd still want a nice soldered in manual ball valve before it through.
@@Derddy Fully agree!! Subsequent to the installation I installed a ball valve and pressure reducing valve before the Moen valve. Soldered. Btw. My pressure was 100 psi and I reduced it to 60. Also put an expansion tank on the water heater. A benefit of the Moen valve is the pressure readings at the supply line.
Will this work with Pex
re: "or the inconvenience of manually shutting off your water supply?"
Moen's site has a graphic that implies this gets installed aft of a traditional shutoff and pressure regulator. I very much like the idea of what this can presumably do. But are we confident this can *replace* a standard shut off valve?
It isn’t meant to replace a full open valve , it’s meant to be a stop safe for if you aren’t knowing there is a problem and to keep the water off until you can get to the valve
Hi.. There is a lot of complains about the quality of the FLO.. Any feedback?
I thought the product was solid, I had some trouble connecting it to the Wifi and pairing it with my phone...but that was my only issue using it.
@@RogerWakefield Thanks.. any experience after 1 year? there is a lot of complains about the warranty and the experience after 1 year. Thanks a lot!!
I prefer the battery powered yolink shut off valve with 12 sensors. If the power and or internet goes out the sensors communicate directly with the battery powered shut off valve. If even a couple drops of water touch any of my 12 sensors it shuts off.
How is this closing water automatically? Where is the water detection pad?
Another question I have should I ask for a plumber that’s already installed these because that was a great tutorial
Can’t find an adapter/union anywhere to connect to 3/4 pex. Returning it!
Why’d you use 1” and reduce instead of a 3/4
Are most common water main pipes 1"?!
Is there monthly payment /subscription for this?
What would be a decent price to pay for something like this. Yes I know depending on area. So I live in San Jose California
What happens if you have a leak on your hot side coming from the water heater?
I have heard lots of people say these things are awful they shut off when you are trying to water lawn or various thing mistaking it for a leak.
I've read the same type of thing. We're retired and no longer have a set shower schedule. Could be morning, afternoon or evening or a day or two between. I have no desire to be cut-off mid shower. I've also been looking at the ones that activate from physical sensors. I figure that's what I'll end up with.
I been reading reviews after 2 or 3 years they go bad kind of sketched out to get it
Whats the average cost for installation of a Flo? Got an estimate from a plumbing company who shall remain nameless and they quoted my wife 6-7k, i thought she mistyped 6-700 but no 6-7k
All you have to do is turn off your main whenever you leave your house more than one night!! i've been doing that for yearssss
I've removed about 20 of these in the central valley of Cali. They leak at the power connector.
5 mins is a long time for a leak can it be shorter time
Does this device work without a internet connection? I always worry about things like this continuing to work in the case of a natural disaster. I couldn't imagine using something that would shut down and stop your access to water just because you can't connect to the net.
It still works without an internet connection, but you have to manually open/shut the valve if there is a problem. There is a key tool included to help with that.
@@RogerWakefield Ahh.. Thanks for the info.
Installed a lot of these here in Virginia 👍
What do you think about them?
@@RogerWakefield not that bad just a lot of crawl spaces and CPVC. Relatively easy install
I thought the install was easy too, piece of 🍰
Ya but HOW does it distinguish between a leak and usage? I just don't see how it's possible.
Installing these on every new house we are doing in a new 108 housing development.
Where are you installing them at?
@@RogerWakefield in the garage, on the water main, right before the water heater stub outs
Rodger Mahony I kind of like you like me or from the 1980s keep up the good work I love your movies
Those work great, very easy to sell to people who have experienced a 20k plus damage flood from an R/O.
It is! They also have leak detectors that you can place all around your house (laundry room, under sink, behind toilet, water heater) where it will sense the humidity and temperature of the room and alert you if it senses water leaking and it connects with the same Flo app! They are doing some great things
My question to all your plumbers I know you don’t have to solder anymore and you use those devices that clamp down on the pipe how well do those work? I mean they must work pretty good. I always watch you guys always there’s no soldering but it’s all compression.
I'm not a plumber but I use a manual pro press tool and never had an issue. Pro press is a lot safer especially if you're not a plumber and don't really know how to soldier like me
If only I had this when my toilet broke overnight while sleeping
It’s not too late to get one!
Ferguson is double the price of home depot for homeowners. Dont know why.
California is requiring insurance companies to drop you if you don't have this water detection shut off valve installed in your home.
This is it Mark!!!
Thanks for telling folks not to over tighten, aka "Gorilla Tight" as we would call it.
Only if it had a battery back up
does your flood stop?
There are devices like this which do have one, it uses 4 AAA batteries and turns the water off automatically when it detects a leak...
Just use a flood stop
Great videos sir! But you know installing this on most dfw homes would be difficult with no easy access to pipes coming into the house.
Nice
Nice! We've been installing these in Canada for some time now. We test em by slicing and old capped washer hose over a bucket. You should make a video of this test or something similar to a pipe failure.
Super thumb’s up
this appears to be something only plumbers can do how many ppl have that rigid press machine
You dont NEED a ridgid press machine to install it...but I would recommend a plumber assist in installing
mustache is cool
I appreciate that
sorry to see you are shilling for this product. I've installed 10 of these, have had 8 call backs due to pump failure. the pump impeller is prone to water mineral buildup causing motor excessive motor wear and premature failure. Moan leaves customer stranded citing they're not responsible for irregular water quality or hard water. the motor is not robust enough for hard water and long term use.
Nope I wouldn’t want this, if I have a leak let it pour!!! I’d love a new kitchen or bathroom
That’s one way of doing it…
Sure, and your house insurance bill would surly go through the roof.
@@louisd95714 not through the roof 🤣 it just happened and issuance went up 11% so not that bad
@@RamboOnYaMom Not bad at all, but I wont take that chance, because with my luck, it would increase by a lot more.
@@louisd95714 well I’m in a lucky position, my mom was the beneficiary of my grandpas insurance policy for the house and they hadn’t had a claim for over 40 years so I’m sure that’s why
500 bucks?! 😂I’m home to much to get this id know if my house was leaking.
Things like this make me Nervous because it is if the water breaks and soaks that Little smart device with it still works also if you have kids and And you have to run the bathtub to make a steam bath. Would it kick the water off if you don't have your phone on you? Also I trust in sweating pipes and compression fittings homeowners need To know they're layout
If it detects the running has been continuously for 20 minutes, it will send you alerts via text, phone calls and emails. If you don’t let Flo know it’s ok within 5 minutes, it will shut the valve. Otherwise, you can open/close the valve with a hex wrench manually if you have no phone or internet.
I think $500.00 is a relatively small amount to invest for peace of mind.
Definitely!
Piece of mind, yes, but Sweet Jeebus I was gonna guess $250 max. Can't imagine Moen has all that much cost into this device.
FIRST!
🎉
Is the app cloud only? Will it continue to work if the company goes under?
That I’m not sure about. That would be a question for Moen.
@@RogerWakefield Thanks for the reply.
@@yangashi but remember we are talking about #Moen… They have been around forever…
Every plumber loves a little box, especially one that has a valve
I have installed 4 of this flo by moen
What are your thoughts about them?
@@RogerWakefield Home owners best friend, a friend that will save your home for a plumbing disaster helps with insurance as we'll
My thoughts too! I like em
Google work Míster.
Thank you 🙏🏼
My question to all your plumbers I know you don’t have to solder anymore and you use those devices that clamp down on the pipe how well do those work? I mean they must work pretty good. I always watch you guys always there’s no soldering but it’s all compression.
ProPress is becoming the new solder...its still relatively new tool and technique and so far not many problems...but just like everything give it time and there could be problems later on.