ฝัง
- เผยแพร่เมื่อ 19 มิ.ย. 2024
- After owning our iKamper Skycamp 2.0 for less than six weeks, we have sold it. A lot of people have direct messaged us asking why. In this Vlog we explain.
Just to be clear.
We have no affiliation or alliance to any brands, we pay for all of our gear out of pocket.
This video isn’t to slam iKamper, rather its purpose is explain our experience with the most recently produced Skycamp 2.0 .
If you have a Skycamp version 1 and don’t know that it is different from the 2.0, please do your due diligence before you comment.
If anyone is interested, you guys can still see both of our posts on iKamper Facebook Group with turned off comments and all the responses we have received.
The overall goal of this Vlog is to inform.
If you have any questions just leave a comment below and we will do our best to answer!
Hit SUBSCRIBE and BELL button to make sure you don’t miss out on any of our new videos!
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Much love, KRT LYFE!
Thank you!
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There's a lot of this going on in the overland community at the moment. Glad to see you publicly investigated. This level of customer service for 4k is insane.
That is exactly how we felt. We appreciate the support!
Spending that much money and having to experience what you went through is absurd! Thanks for making this video!
Yeah, for me the most surprising part was the response we got from iKamper. So many people say the post purchase customer support is outstanding, and I guess my expectations were too high. In retrospect this probably could’ve been resolved if iKamper would’ve sent us an alternative mattress solution, like an Exped or something similar.
I'm loving my Skycamp 2.0 (probably the newest version). But I can confirm that I can't leave anything else in it except the original matrasse to close it properly. I admire every honest opinion because this makes it much easier to get what you really want. Great job guys! 👍🏼
Thank you very much! We appreciate it and hope you have a much better experience with your Skycamp than we did.
Thanks for making this video and all the detail and time you put into it. Very helpful. Going to shop a bit more now, especially after your experience with iKamper customer service.
Glad it was helpful! Wish we would’ve had a better experience, but it is what it is.
So glad you guys made this video! Thank you!
Our pleasure! We are glad this video has been helpful to so many people. Turning lemonade out of lemons!
You are supposed to stack one mattress on top of the other before closing. That is why it is leaving a mark on the pad. Most recommend keeping a window open on each side to allow the air to escape as you close the tent.
Yeah we tried all that.
The best part of the video was the sneaking and silently door opening in the background 2:22. hahahhahahahahhaha
🤣🤣🤣🤣🤣🤣
Hahaha, we didn't realize she did that until we watched our footage. She thought she wasn't in the shot LOL
Ninja!
You two are great! Thank you for making this.
Thank you too!
At $4K i would want comfort and excellent customer service. Thanks for the heads up here in the UK and i will now stick to my tent. Stay safe you two and love from Scotland. x.
Thank you so much, we wanted to love this tent but we had so many problems with it. Didn’t work for us, hopefully we saved you some time money and headache.
@@KRTLyfeMore than the item, The Attitude of the company was beyond reproachable! That sticks and creates or breaks their brand. Who wants to pay a load of money and have non-existing service and
Thanks so much for this information. We’ve been researching rooftop tents and appreciate your honest review. Customer service is very important to us so we’ve crossed iKamper off of our list. For $4K purchase you expect great support from the company. Thanks for saving us lots of potential headache.
Glad it was helpful!
Same been looking into them but it hard to find a true review 😕
I bought a Bean teardrop trailer and added the iKamper 2.0 to my list of accessories. I am expecting delivery this summer but now will now be removing the iKamper from my order. I believe this is a genuine experience from genuine people. Thank you for helping others. KRT please let us know what you go with next.
Thanks for the vote of confidence! We went with the roofnest FalconXL but CVT makes the same style tent in different sizes and better colors IMHO. So far this is our favorite style RTT. The only con is the weight of the XL. We have our eyes on the GFC super light next.
Guys, thank you a bunch for your honest review. Also, thank you a lot for putting this video out. I agree with you it
is very frustrating nowadays to find genuine reviews of the product pretty much anywhere you go. I salute your for
taking the time to make this video. After hearing your story I do feel disappointed cause I really would like to give
them a chance and this is really a premium price for the tent. It is not cheap and receiving this level of customer
service is unacceptable. Damn, you can buy a good used car for this kind of price. Do you mind me asking what other products did you study, please, see if you can share.
Also, which mattress did you end up buying to ensure the tent was closing, was it comfortable? regards.
We started with the first gen Smittybilt Overlander XL. I loved that tent but we kinda wanted to try some other tents out. We sold the Smittybilt and got the iKamper. As you can see from this video the iKamper Skycamp was a nightmare for us.
To make it close properly we ordered a softer memory foam from Amazon. We cut it to size and that did the trick for the most part. The best option I have seen to date if you must have this tent is buying your own Xpeds. They are inflatable mattress. You will need two, which will cost you another $700 dollars on top of the $4K for the tent.
The good news if you do this is you will be able to leave bedding inside the tent when you close it. The bad news is your tent is now closer to $5k dollars.
We got a roof next Falcon XL next. We love this tent but it is a bit smaller than the tent sizes we are accustomed to.
Hope this information helps.
Thank you for watching commenting and subscribing!
Thank you for posting about your issues with ikamper. This is great information to know before spending so much on a tent. Appreciate your honesty! Curious to know what other options you’re looking at for a RTT.
We just got Roofnest Falcon XL and trying it out now. We will post our review after testing it out few more times but so far we like it a lot! Thanks for watching!
Hi really enjoyed your video I live in Canada and I’m currently turning my Toyota Tacoma into an Overland vehicle and I was really contemplating getting the skycamp mini tent. After seeing your video now I am very apprehensive about it specially when you didn’t get a reply from the manufacturer.
When we finally got a reply, it was a generic reply with no resolution.
Thanks guys, you helped me decide No, to buying this. I have bought other Diamondback products, but the tent they offer is the one you are reviewing. For over 4,000.00 this tent should be functional like a Cadillac. Thank you much:)
This tent could be much better but IKamper has quality control issues.
Just ordered the Skycamp 2.0 last week and now I see your video!
Ordered mine from iKamper Canada so hopefully my customer service experience is a little better, but I wont get my hopes up.
Thanks for the awesome video!
Hope you enjoy it and best of luck to you. I am curious why you got the 2.0 vs the 3.0?
Thanks a lot guys, great video and very helpful!
Glad it was helpful! Hopefully it helps you make a informed purchase.
Thanks for sharing your experience. I've really been on the fence for purchasing an RTT. Leaning towards a soft top, hoping its mechanical simplicity will make it a bit more reliable... time will tell.
Thank you for the honest review. I was looking at this tent for my jeep and been reading allot about the mattress issue and closing..
I dont understand how hard it can be from an engineering standpoint to just make the overall shell 20mm higher and solve this issue all together! With 20mm higher shell, they can add a bigger foam mattress AND it will close without an issue..
Instead they do this... oh well!
Yeah, the R&D department really dropped the ball on this one. As more people come forward iKamper might do what’s right eventually, and offer a solution. Personally at this price point I expect the best of the best. Especially when there are products out there for a quarter of the price that deliver as advertised. CVT, Roofnest, Smittybilt…
I’m glad I found this video before I purchased one. THANK YOU for making this video!
You are so welcome!
So at the 3:18 mark, your iKamper sits lower than my iKamper Skycamp mini sits and I do not have anything extra inside my tent. I even did the mattress swap with memory foam which helps it close easier and still I spend quite a bit of time getting it closed up. Great and VERY informative video!!
So that time lapse you are referring too was after we did the foam swap. It made a huge improvement in getting the tent closed but we still had to force it.
I also suspect for some reason ( this is only a theory) temperature seems to have adverse effects on this tent. That night when we camped and it was 20F we literally messed around with that tent for almost an hour the next morning trying to figure out why it wouldn’t close.
@@KRTLyfe I believe temperature makes a difference. This weekend I was in North Georgia mountains and Sunday morning it was low 30's and it took me 40-50 minutes to close mine even with the mattress swap. The day I swapped my mattress it was in the 60's and it closed very quickly. The last time I had struggles closing mine was about a month ago it was in the 20's and lack of coffee and patience I'm sure didn't help haha. Thank you again for the honest videos and honest feedback. My iKamper is for sale now and I'm going a different route haha.
I had the Skycamp 2X (2 person) version and I added a 30mm mattress topper to soften it up for my wife. We were able to close it with all our bedding in it, which consisted of a dooner, sleeping bag, fitted sheet an 2 full size pillows. It was tight but doable. I think issue with the 4x is that the section that folds over takes up alot of tge space. I sold ours afterwe took delivery of our offroad camper trailer.
What camper trailer did you go with?
I have the version 1.0 with a king size blanket, a big ass sleeping bag, a fleece liner, a rumpl classic blanket, a silk blanket and 2 large inflatable pillows that sits inside the far side of the tent where the hinges are. Sounds like the V 1.0 is definitely more roomy over the V2.0... I bought mine through bigtents outdoor in Canada and their customer service was dang good. It's a shame you guys had to go through this shitshow... something I would mention to any curious eye asking about this tent. Ikamper, check yourself...
Yeah from all of the information we have looked over the V1.0 has “storage” capacity. The V2 doesn’t unless you modify it.
That’s terrible what you went through after spending $4,000.00 on a product. You deserved better customer service and resolution. Thank you for making this video and sharing your experience.
I totally agree, every one deserves decent treatment when you spend your hard earned money even if it’s $1.00!
I’m in the market for a rooftop. Customer service is just as important as a quality product. I will be steering clear of the Ikamper. Thanks guys!
Couldn't agree more!
Thanks for this video, that is one of the brands of camper I was looking at. 'I may keep looking'. I'm a new owner of a great 2007 GX470 which has only one problem...Wife likes it so much she won't let me drive it.
That is awesome, happy that y’all love the GX! You could always get another GX or LX or LC! LOL like we did. We now own two 100 series Land Cruisers lol. If you need maximum space I highly recommend the Smittybilt Overlander XL. If you only need space for two people the options are plentiful. CVT, GFC, RoofNest etc. They all make better products then iKamper. Do your due diligence and I’m sure you will end up with an excellent tent!
I purchased the Roofnest Condor Overland 2 XL from a company that no longer sells Ikamper as they had many issues with Ikamper. I’m glad to have bought the Roofnest!
That is awesome! We really enjoyed our Roofnest tent. It definitely served us well and we never had any issues with it.
Good video ! Thanks for pointing out closing issue. I will make sure when I pick mine up. It was going to be more helpful if you guys would showed 1 min of actual closing problem in 12 minutes video. But still lot of info thanks for sharing your experience.
We did lol we showed several times lapses of us trying to close it.
You are right we should’ve showed a focused clip on the actual cable and hook.
Getting the braided cable over the hook on ours was very difficult with out someone else pulling or applying pressure on the cover of the tent. Closing the latch after that would take an unreasonable amount of force (body weight) To the point that area where the latch is mounted would start to flex.
I have been researching RTT hardshell and had it narrowed down to Ikamper 2.0 and Tuff Stuff Alpha 2. Just purchased Alpha 2!! Thank you
was on the fence between ikamper mini and roofnest falcon. ikamper is OUT now! looking forward to your roofnest review. Thanks for sharing.
Thank you we are working on it now!
I’m glad you posted this and the vlog on this product. I’ve been thinking about this item myself and was very interested in it and personal experience with it. I’ve seen others sell due to changing circumstances not a fault of the product. I’ve also read and heard that the included mattress pads were not ideal. I’ve not previously heard anything about poor customer service or what you described in the Facebook group. I’m actually shocked 😯 and I hope you will share with what product you replaced the iKamper for your trips. ✌🏼
We aren’t the only Vloggers that have had this experience with iKamper.
th-cam.com/video/psvKJxp7yc0/w-d-xo.html
We are currently using the Roofnest Falcon XL and love it!
@@KRTLyfe I’ll check it out, but it looks like he’s talking about a model other than the Skycamp. The air gap under the rooftop tent makes me wonder what the expectations were, for the same reason you need an under-quilt when using a hammock. I appreciate sharing the information as that helps myself and others make informed choices.
@@Carl-vx9ws yeah he has a different model. You should listen to iKampers response when he told them he was having trouble with the tent.
@@Carl-vx9ws
This Couple had the same problems same tent. Different solution.
th-cam.com/video/4-NCSaH9uMI/w-d-xo.html
thanks for your review : it helped me to remove ikamper from my consideration in a RTT. It takes alot of time and effort to stand on principle : thanks for sharing
Thank you, we appreciate it. It was definitely time and money involved but we are much happier with our Roofnest!
Interesting how some companies have such bad customer service...!! Glad I found this video it gives me some things to think about before I spend so much money on a RTT.
I guess to try and get the tent depth down they have sacrificed too much room inside the tent. I noticed that the gas struts have crushed the mattress and therefore this would put unnecessary stress on the gas strut hinges, along with making the lid harder to close.
Anyway, thanks for sharing your experiences and keep safe 😎👍
Glad it was helpful! Hope you make a good decision on your RTT.
thanks for sharing this info. We JUST put in an order for a 2.0 (we may switch to a 3.0)- but either way its good to know what we are dealing with and about the FB group.
Definitely get the revised version. If you watch their press release for it they literally addressed every issue we highlighted.
I purchased the iKamper 2.0 in early 2020. I personally did not like sleeping on the stock mattress. So I replace then with stick on carpet. I now all eep on 30” wide Nemo air mattress. I never had a problem closing the iKamper however, was unable to close it with my deflated air mattress and sleeping bags. (2ea). By adding the carpet I have enough room to close the iKamper with all my bedding placed on the far side of the entrance. Mattress deflated of course.)
Love my iKamper I use it for two adults. And even by myself it provides a very nice space.
Sorry to here yours had issues.
Yeah they are very hit or miss unfortunately.
Thanks for this video. Well done guys with all your effort. I can imagine the experience was extremely stressful.
Yeah, ironically it was not a fun experience at all.
Just started looking at buying a rooftop tent. A lot of reviews on iKamper are just like, “meh, it’s alright but expensive.” After watching this video I’m definitely going to steer clear of them unless I got a huge discount. Looking at the smittybuilt or the condor XL! Thanks for sharing your story!
You can’t go wrong with either, if you have a large family Smitty all day. The roof nest falcon we had was flawless and extremely fast to set up and break down. Haven’t had any experience with the condor but it looks cool! Best of luck to you!
thank you so much for your video... Paying $4k for such customer service ?! I took this out of my build list. You guys rock !
Glad to help, hope you find a tent that suites your needs and actually performs as advertised.
Lessons learned.....I was hoping to get an IKamper. Glad you were able to find a solution
Definitely! But we are trying out Roofnest Falcon XL now, vlog with review will be coming soon after we test it out properly. Thank you for watching.
Wow! I will cross iKamper off my list... Thank you for sharing.
Thanks for this video! So sorry this happened to y’all! I was in the market for one but mannnnn…. That’s so shady that their FB group is ran by them. I’m part of that group too and all this time I thought it was just a fan made group like most out there for different products. Left a bad taste in your mouth? Mine now too. Is there an alternative that you’d recommend? I’m specifically interested in a larger sized one that fills out the roof nicely as it does your Lexus in the closed position. TIA
Thanks for watching commenting and subscribing. We hade a very good experience with the Roof Nest Falcon XL. Depending on your family size it is an excellent choice. We also really like the Smittybilt Overlander XL, it is our personal favorite minus the set up time. iKamper just released a revised Skycamp. They literally addressed all of the problems we had with ours and they included a part in the product video where they open and close the tent with a timer and no tricky edits like they did in their old product videos ( very misleading). They might be worth a second look but of course we are very hesitant to spend money with them again.
Hope this information helps you in your search.
Thanks for making this, I looked into getting one. I don't know if it's any better with the new one. Looking into other rtt for my 2011 Honda Element.
Thanks guys you Narrowed down my search for a different option for a rooftop tent!
Thanks, I’m glad we saved you some headache and a lighter wallet lol.
@@KRTLyfe Because of this, I'm going towards Roofnest now. Thanks for saving me money and time.
@@Xenon720 no problem, we are enjoying our Roof Nest! It actually works as advertised. It is incredibly easy to use.
Ordered mine through REI today, will be picking it up next Tuesday, no six week wait there, plus a 10% dividend for 2022. Can't wait to get this bad boy installed, and to start putting it to use. Thanks for sharing your experience, sorry things didn't go well for you guys with this tent. I have watched multiple other video reviews of this same RTT, and this is the first one that I've seen with this issue. I'm hoping mine doesn't do the same. Too bad to hear about the unresponsiveness of iKamper. I feel you could have left out the parts in the video of the other users calling you guys frauds, as that is just something that happens on social media in general and really has nothing to do with the performance of the tent itself. Anyway, hope you guys are happy with whatever setup you are in now. Enjoy the great outdoors!!!
Fingers and toes crossed we sincerely hope you get a good unit! This couple had the same problems we had.
th-cam.com/video/4-NCSaH9uMI/w-d-xo.html
This Vlog is a little long but he really transparent about his dealings with iKamper you should definitely watch this.
th-cam.com/video/psvKJxp7yc0/w-d-xo.html
There area few reasons this is the first Vlog you’ve seen addressing this. I won’t get into all of them but there are two main reasons.
Most people that get this tent already have in mind to spend another $700.00 roughly on Exped mattress.
The other reason is iKamper goes above and beyond to hide negative feed back.
We are one of a handful of reviews that actually paid out of pocket for this tent.
Since we have no contractual obligation to iKamper we can speak our minds freely.
The people calling them frauds were very possibly iKamper employees or they were a 3rd party paid by iKamper. That's incredibly shady. These two people have done the overlanding community a great service in making this video. Hats off to them!
Hi guys rob from oz downunder here,,i believe every word you say and i can see you are both true as i was just going to make purchase on the ikamper,,, its a dam alot of money for a product that has flaws,,for me its off my list and i cant thank both of you enough,,cheers guys and god bless
Thank you, glad you found this information useful.
We got the ROOF NEST CONDOR XL, about $1,000 cheaper than ikamper . It fits two sleeping bags and a blanket and it comes with the shoe bag.
I’m a side sleeper so mattress isn’t so comfy but planning to replace it with memory foam.
We have the Falcon XL now. We definitely prefer it over the iKamper Skycamp.
We have the odyssey tent from free spirit recreation and we absolutely love it. Along with a great tent their customer service is top notch.
We have to check that tent out. We just got Roofnest Falcon XL and used it about 3 times. We love it so far! Thank you for watching!
Oh my gosh I was going to buy a 3.0 the new one. I have to think about it. Thank you for the video. Please tell me did you got the new kemper and I like your tire where did you buy it
NO we would never purchase another product from them but they did seem to address all of these issues with the latest version. We had a Roofnest Falcon that we loved but eventually went back to the good old Smittybilt!
Thank you so much for sharing! Did you replace with another RTT?
Yes we did, we got a Roof nest Falcon XL! We love it!
@@KRTLyfe awesome! Ive been thinking of that but concerned with the size. Is it snug with 3 people?
I’m thinking that better route for me is to get a truck with lightweight pop up camper like Project M from Four Wheel Campers. I have a 4door Wrangler, and I think it’s great size for one or two people, but for a family, it’s small and backseat is uncomfortable on long drives.
Thanks for making this video. I think I will be going with Roofnest after hearing this.
IMHO RoofNest definitely makes a better product. I cant vouch for Roofnest customer service tho. Our Falcon XL was so good I never had to contact RoofNest a single time.
Thank you, I was leaning towards the iKamper and because of this post and a few others like it, I have decided to go with another company. It is a shame that a company that charges the money they charge, has to set up a FB Page that discredits legitimate complaints, that right there is shady and a big enough reason not to buy their RTT. I believe it is laziness in the R&D part along with the cheapness of the company to use a top of the line mattress. They remind me of contractors that sell themselves as the top of the line and use the cheapest parts to do the job, it never ends well.
That is exactly what they are, the thing that baffles me the most is how certain users make so many excuses for the tent and the mattress. When you can go buy a Smittybilt for a quarter of the price that will actually work as advertised out the box. Now that we have used 3 different tent designs the Roofnest Falcon XL style is my favorite. CVT also makes the same style with better options IMHO. This design is the easiest we have tried so far especially after that awful iKamper debacle. If you need the space and are on a budget the Smittybilt Overlander is a great buy. You can find them slightly used sometimes for as low as $800.00. I really got my eye on the GFC racing tent. It is a bit smaller but so convenient and easy to remove from the vehicle.
@@KRTLyfe People are loyal to a fault, they believe the product they own has no flaws and when you point it out they will defend it and nothing you say will matter to them. I am considering the Roofnest Falcon or James Baroud Clam Shell designs, faster to deploy and put away. I considered the GFC, but I want a hard shell.
Thanks, helps me make my mind up. I will get the Ikamper. It’s a problem that appears to be an easy fix. Sorry you had to deal with it though.
Hope you get a good one they seem to be hit or miss.
I had it for several years, and no trouble closing it. I can close with bedding and pillows after getting an inflatable/ deflatable mattress
Yeah, we didn’t want to invest another penny into this tent.
Glad I came across this video, I was in the market for one, guess I ain’t buying one now.
Yeah it’s a roll of the dice and you gottta pick your poison. However in my honest opinion there are much better poisons out there at much better price points.
Thank you for doing the hardwork so people who are considering buying an ikamper are educated first.
No problem, they seem to have addressed these issues with the 3.0 but we haven’t seen it in person yet.
Hi I ordered the ikamper skycamp 2.0 as well it arrived just over a month ago, still sitting in my garage unopened. U mentioned that there are a few different versions of the tent that may or may not show this problem, do you have more information on where and how I can identify the version of my tent, please?
Hello and thanks for watching, the information I got was from the iKamper FB group. You can go on there and read the thread we mention in the video. One user in particular really did his homework and measured and compared various iKamper Skycamp tents. From that information we concluded this.
The Skycamp V1 is very easy to spot. It doesn’t have the world map on the ceiling. The V1, however, is the easiest to close and can fit bedding in it. The differences between the different manufacturing dates Version 2s is harder to tell. We ordered ours in October and it was very very difficult to close. We also met someone local to us that had a Skycamp from the same timeframe that also had difficulties to say the least. He also sold his tent.
I can’t 100 percent say the date range and source of the problem, but we have been contacted by many people that recently ordered the Skycamp 2.0 and had issues with the tent. I don’t know the internal details of
iKampers manufacturing process for different regions, when final assembly happens etc.
From what I gather tho the parts are all made in Korea, may or may not be the same factory and then shipped to different regions for final assembly. The issues could be originating from the front end or the back end of the production process, but with out inside information I can only speculate.
I suggest trying your tent, because as far as I know you can’t t send it back now. Maybe you got a good one, if you got a bad one tho you will definitely know it. I hope this information helps you out.
@@KRTLyfe thanks very much for taking ur time to share more details on this, this is very helpful although it does make me feel nervous somewhat because it’s an expensive tent and I have been looking forward to start using for so long. Once I try it out I can post it here again just to add some more data point to help others out, I think mine was ordered around the same time frame as you.
Wow. I was really between iKamper and RoofNest. Glad I ordered the RoofNest. I would not order an iKamper simply based off your customer service experience. Many can make a good product, but what makes a good company is how they stand behind and address issues their customer encounter. So sorry you had to endure this.
Thank you so much for the kind words. We went from the iKamper to the Roofnest Falcon XL. We really enjoyed that tent and didn’t not have any issues with ours. Thanks for watching commenting and subscribing!
well, I was considering iKamper, but now it's not even an option anymore. Thanks for sharing your experience.
Thanks for watching, wish it would’ve been an excellent experience but oh well.
Solves my problem of what direction to go. Thanks.
I guess I’ll be looking at other roof top tents now. If their post purchase customer service is no existent, they won’t get a penny from me. Great video 👍
Thank you! There are many options out there!
Thaanks for the video...time for me to look at other options. It should be EASY for everyone to put away. PS what did you buy next? We are looking at Roofnest Sparrow, or one of the Xl versions of James Baroud for room for 2+ kid
We went with the Roofnest FalconXL. We love this tent. It opens and closes very quick and extremely easy. The mattress is very comfortable as is and it comes with anti condensation mats. So far it is the only tent we have owned that is perfect out the box. The only downside for the XL is the weight 160 pounds.
@@KRTLyfe Good choice i think. We have that at the top of our list as well, but wish they made it a little thicker to hold pillows and bags internally. We might go with Sparrow XL instead, or James Baroud tents which do hold everything inside. Thanks for your video!! Subd!
@@Espiritiv no problem glad it was helpful for you!
You are 100 percent correct with the FalconXL you can’t store anything extra inside and we tried it!
We know someone that replaced the mattress with an exped so they could leave the bedding inside.
We got our eyes on the GFC super light tent so we don’t want to put too much money into this one. Thanks for the sub we sincerely appreciate it!
@@KRTLyfe GFC is doing great designs. Look forward to seeing more of what they can do
Sorry you didn't have a good experience. I have had mine for 2 years and my family has camped in it 20+ times. It is a phenomenal tent and I looked at ALL of them before purchasing this one. It was expensive and well worth every penny - we haven't regretted it for a minute and particularly when the weather has turned gnarly while out in it. The quality of the construction, hardware, mounting brackets, struts, cover and tent material are excellent - as is the design and how it functions. It is very sturdy and extremely well made. Maybe you should have purchased from an authorized local dealer, like I did on the front range in Colorado. The service has been exceptional and so has the product. I have never had an issue opening or closing the tent and it is as easy to do both as it is supposed to be and represented to be. For those who allow one person's negative experience to influence what RTT you buy and spend your time in, you will unfortunately buy an inferior product and miss out on a very good investment/experience. I literally can't say enough about how awesome this tent is and how it has brought back the enjoyment of camping again!
Hello Scott thanks for sharing your awesome experience. We are super happy that you are having the experience, we wish we would’ve had with iKamper.
I’m not sure how ordering directly from the manufacturer should result in less than stellar post purchase customer care, but it is what it is.
So you have had yours for 2 years.
Which version do you have? There are 3.
The earlier designs are definitely better and function properly. The quality control seems to have also been better with the older versions/models.
Please let us know, as this information would be helpful for anyone looking at 2nd hand Skycamp.
@@scotthirsch6484 Does it have the world map on the inside?
@@scotthirsch6484 This couple pretty much had the same experience we had and found an Exped alternative.
th-cam.com/video/4-NCSaH9uMI/w-d-xo.html
God for you, Scott. You bore.
I will not be buying ikamper now 😆
There are a lot of options out there lol Thanks for watching.
Thanks guys!!! I was about to purchase this overpriced tent and now I'm changing my mind 🙂🙃 I'm glad I watched this video before.
Glad it was helpful and glad we saved you some time, money and headache.
Not gonna lie. I was looking into a Skycamp 2.0 mini but now have second thoughts. Especially after the block posts on FB part.
I almost ordered one but because of your video i didnt. Thanks for showing their true integrity.
We aren’t the only ones that have had issues with iKamper. GY6 has a very in-depth video explaining his experience with iKamper as a company and their products.
That’s the info I need to hear when i will decide what Rtt to buy.
Support is worth more than a product if u ask me!!!
👍🏻😁
Agreed!
You won't be upset with Roofnest! Great video, ya'll!
You got that right! We love our Falcon XL!
Waiting for our Roofnest tent to arrive soon.
Let us know what you think of it after you try it out. We absolutely love ours!
I’m looking for one but this one is now off the books. Thank you for post. I’m thinking about a clam shell.
So far we have had the Smittybilt Overlander XL , iKamper Skycamp2.0 and new we recently got a Roofnest Falcon XL. I must say the wedge/ clam shell design is definitely the easiest and fastest tent design we have used so far. It comes with anti condensation mats and a very comfortable mattress. The most amazing part to us tho, it actually closes as advertised!
@@KRTLyfe I’m looking at the Falcon.
Where did you purchase yours?
@@2020sheryl we found ours local on FB market place.
thanks for this video. i was in the market for a pop up camper and was leaning towards iKamper. i am glad i seen this and now avoiding this brand. for 1000's of dollars you would think customer service would be more helpful. this is what swayed me the most. the terrible customer service.
Yeah, IDK if they have improved since this video was recorded. Hopefully they did!
Makes my mind up 👍
wow horrible customer service, im cancelling my order
Unfortunately, we did experience very bad customer service but now we have moved onto a new adventure. Thanks for watching.
Dont listen to these guys. The ikamper is awesome. They just don't have a clue how to use it.
@@jcoats5529 lol your generic enthusiasm is interesting. How about going into detail about your iKamper and how awesome it is? Please don’t leave out any specifics we would love to hear all the details.
@@jcoats5529 wow dude obviously you have not watch Thier videos on the issue they had or open to a discussion on possible issues with a product. And to judge someone on their personal opinion with a bad experience is extremely childish!.
And for a company not to address a problem or at least attempt to work through the problem nowadays is epically poor management. With some much on the market these day.
Thanks for your honest review of the iKamper. I'm looking to buy one but your experience with their forum is unacceptable to me. Tjey need to do a better job with outreach and customer service. No excuses just get it fixed. I'm holding off on purchasing until I am assured they give a rip about customer experience. Thank you both.
Thank you for watching commenting and subscribing! Yeah this was a very unfortunate situation and not what we hoped for at all. We thought it was going to be a wonderful experience but it happened to go south fast unfortunately.
I heard BAROUD makes a nice trailer top / roof top tent this time of year. Aussies seem to have a knack for quality vehicle off-road eqpt. & personal gear
Thanks for the info! I have heard a few people say that but, I have yet to see one in person.
I was looking into one but now I’ll have to do more research. If their costumers service is like that on a $4k RTT then I might have to pass. Thanks for thought on the ikampers.
Yeah the after purchase support or lack there of, left much to be desired. The thing about a lot of RTT is that unless you know someone with the tent, depending on where you live it’s not possible to see it in person. So you are pretty much at the mercy of sponsored reviews and the few and far independent sources.
We had no idea the iKamper community was so closely monitored for negative feedback on the products.
ikamper customer service is great, dont based it on 1 negative experience. there alot people who owns it and has great experience. people who actually does overland and camping like Mike Lloyd, Bustageorge.
Funny enough I actually agree with you @@WESSYDE03 ..... Well partially. No one should make a decision based on a single customer service experience. However, when a company goes above and beyond to suppress negative feed back without offering a viable solution for a 4K dollar tent. That is a whole other bag of worms!
Each individual should do their due diligence and seek unsponsored, unbiased consumer reviews and feed back. Real life paid out of pocket reviews are harder to find for certain items, but they are out there. Like ours lol
@@KRTLyfe I have no problem with mine, i know a guy has been given a new one because of fading. customer service is a top notch. As a consumer its also how you treated and handle their product and how you dealt this problem with them. Overall they're not perfect, non of any businesses are, especially during Covid times.
@@WESSYDE03 yeah that’s great for the guy that you know. Did you even watch the video. We went out of our way to fully explain the situation in entirety. Cheers to you! For not having any issues. Do you know which version you have?
Thank you for your Honesty...
No problem. Thanks for watching.
thank you for sharing!!!
That’s horrible... thanks for the honest review.
Love you guys!
Thank you so much, it was a less than stellar experience but we are moving forward! We took a little monetary loss but, it’s life.
Wish you two had been closer to me. I would have loved to see the issues first hand.
Yeah that would’ve been great to see the differences between the V1 and V2
Wow, did you look into Roofnest? They’re customer service is pretty good they’re super responsive to all my pre purchase questions so far
Just found this video & channel! Did you guys look at the Desert Armor Warrior RTT? Same design as the iKamper, but none of the games or BS of the iKamper.
Nope, I am not familiar with it but, I will definitely loo it up! Thanks!
Great video. I wonder what the difference is between the older version 2.0 and the newer ones. Perhaps due to the high demand for rooftop tents and the backlog of 10-12 weeks, in some cases, maybe they went with alternative materials as Covid as created shortages across the board. Either way, this is a horrible experience to have after waiting as long as you had waited for a $4,000.00 tent. iKamper should have handled this better instead of sending a BS generic email that did nothing to help.
Great point! And that is why we refused to have it on our truck and promote their brand. Thanks for your support!
@@KRTLyfe I don't blame you guys one bit. BTW thanks for the recommendation in the other iKamper video...for the updated mattress. I got it today and tried it out for 5 minutes and already it makes a world of a difference. The mattress in the iKamper sucks unless you like sleeping on what basically amounts to a lightly padded brick. If it wasn't for you guys I wouldn't have even spent the money on this updated mattress because I didn't think it would make much of a difference for the money, but it does. My hips are thankful! Thanks again.
I've been looking at RTT's for a long time now and kept coming back to iKamper...definitely not now!!!
I am more interested in the Desert Armor Tank (great price, package, and lifetime warranty!!) or the Roofnest Condor XL.
Both brands are made in China, but I can't find negatives on either.
However, to speak bluntly....piss on ikampers trash product. They pay a TON of money on advertising and positive marketing! Hence the price tag. Very similar to name brand athletic wear.
Either way, I think I will be ordering a Desert Armor RTT. The complete package and warranty are just too good to pass up.
Thanks again for both of y'alls time and information.
I'm not affiliated with either/any company. Just a country family in the Badlands of NW North Dakota!!!
Interesting, I’ll need to check out this Desert Armor Tank. We got lucky and found a Roofnest Falcon for sale in our area and I must say it is a much better tent than the iKamper. Especially if you drive on trails that have branches and low vegetation. The Falcon is so low and the design is solid bs the Skycamp 2.0. Hope you find a tent that fits all your needs best of luck and keep us updated!
I wouldn't listen to these guys. Its click bait. Desperate. Thousands of people love them and they get great reviews. Award winning.
The problem is with the inside hinges. They´re steady, like a book, for example. It wont close well if you put stuf in it.
Exactly, it didn’t even like to close with the items it’s supposed to close with. So I guess if you want this thing to work you have to take your mattress out lol!
I agree with your opinions 110%. Is so sad that after spending what you guys did that they gave ZERO support. It is extremely disappointing that they run and "control" the FB page. To me that is morally wrong and definitely a conflict of interest. I am curious to know what tent you have gone to or are thinking of. I am starting the research process myself. Thinking of the Smittybuilt but i do want a hard shell.
The Smittybilt is awesome! It was our first tent and still my favorite. We have the Roof Nest FalconXL now and we love it but it definitely lacks the space of the Smittybilt. I think dollar per dollar the Smittybilt is unbeatable. Just my opinion.
I can understand the problem. I have the smaller one and it took me about 4/5 times to be able to close easier. Ikamper customer service is non existent. I have figured out a way that works for me, but not ideal. I just learned to live with it. May sell after about a year and try something new.
What was your solution?
@@KRTLyfe push all the bulk stuff to the rear towards the left or right (depending on the tents orientation) where there is more room. As you are closing pull both straps at the same time. I know this is an obvious step, but if the sides are pushed in late tent won't close. If the bulk stuff isn't in the perfect place it also won't close. I guess I just got good at doing it. My wife and I also camp almost every weekend. I replaced the stock mattress with an air mattress that is much thicker so now I have to make sure all the air is out before it will close. The closing process now is much longer, but we learned to live with it. At least we get good sleep now, but being able to close the tent in under a minute is impossible. I feel like I've been dupped by all the brand ambassadors. Roofnest is my next tent.
@@fringelunatic yeah we tried all those steps a multitude of times over and shifted things around an exponential amount of times )smh makes me want to pull my hair out thinking about it.) Every time with out fail the front latch wouldn’t secure with out force or a lot of force. When we went back and watched videos of other people closing the tent most of them edit out securing the front latch if you pay attention. SMH. Missing our Smittybilt!
I was actually looking into getting this one and this info has for sure changed my mind. It’s already priced very high and with bad costumer service ( that I’ve heard from other places also) it just seems smarter to shop elsewhere for now. Maybe the 3.0 coming out will be better, but I guess they’ll jack that price up even more and you still get the bad costumer service.
Who knows, maybe they will make some tuff decisions.
Thanks for the info!!!!!
Thank you for watching!
That’s why I’m saving for a James Baroud. They been in the business for over 20yrs. James Baroud quality is top notch. 🤙🏽
I sincerely believe that is a wise choice. I would much rather go with a company that is tried and tested vs a Marketing beast that doesn’t deliver.
@@KRTLyfe I agree
Tuff stuff alpha! Amazing tent.
Great customer support too.
Awesome! Ill check them out!
I just had to subscribe because of the King Saladeen hoodie 💯
Thank you! We appreciate it!
Would like to see a review on the 3.0. They changed up the spacing issues and curious what your takes are. Cheers !
I watched the promo video, their R&D department must have definitely watched our video. They literally addressed everything we said to bad they never reached out to us. We would love to test the 3.0 and give it an honest review.
@@KRTLyfe The new high tech 9 comfort zone mattress in the 3.0 is too firm and not very comfortable. I don't own this tent but did lay on a display model at a dealer. If I bought this tent, I'd demand a mattress delete credit and source a more comfortable option.
@@patrickio8084 from all the research we did we found the Exped mattress or something similar is the solution for the problems with this tent. The only downside is the two exped mattresses you need will cost you close to $800.00 USD. IMHO not a cheap solution but a viable one if you must have this tent.
@@KRTLyfe I sleep on a firm 3 inch latex mattress topper and is very comfortable when laying on my back but a little soft when laying on my side as my hips and shoulders tend to bottom out. I weigh 168 lbs so if the person were substantially heavier than that it may not work for them. In hindsight I wish I would have gotten the extra firm and if it were available another inch thickness for a total of 4 inches would have been ideal but I'm using this in a car and might have to have custom mattress covers made to fit this as the factory mattress is only 2 and 1/2 inches thick.
Did you reach out to the dealer you bought it from for help or did you buy factory direct?
We ordered ours directly from iKamper and you saw what happened in the video lol.
@@KRTLyfe I think your experience would have been a lot better had you bought from a reputable dealer if there was one near where you live?
There are several where I live in the Phoenix Arizona area and believe that they would be much more attentive to customer service issues post sale then IKamper direct has been.
@@patrickio8084 You are probably correct. At the time we didn’t have a iKamper dealer in the area and I’m pretty sure we still don’t.
Thanks so much for this review 🙏 I was thinking about buying a icamper i will pass now😅
That is a bummer. Sounds like a good tent that you had to de-bug for the mfr while they played dumb. Shame you felt strongly about getting rid of it because solid camping gear is hard to find. Better luck in 2021 as you say.
Yeah, the thing is we aren’t the only people that have had this issue. We got responses from people around the world that are having the same issue with recently purchased Skycamp 2.0.
Unfortunately a lot of them are doing what we did and coming up with their own solutions.
One person even said they have their child sit on top of the tent while they secure the locks lmao!
However I’m sure a some people have to be contacting iKamper about this issue.
No one should pay $4K for a tent and then have to spend another hundred or so to dollars to fix the problems with it.
I have had posts removed on that page too. At the same time I have had great customer service.
Interesting, what was the nature of the posts they removed?
I am trying to get a RTT, it’s tough to find honest advice…. Thank you.
Glad it was helpful! Unfortunately there are so many sponsored “reviews” these days on YT. It is really hard to find independent reviews on certain products.
Pretty sure you just save me $4500. (The prices of going up)
Can you share if you have purchased a different tent and if so what did you get and how do you like it?
We went through a few tents but eventually went back to the Smittybilt Overlander 2.0. For us the Smittybilt is the best compromise for all the things we need. The price is great, It’s comfortable, roomy for a family, overall great almost unbeatable value!
Damn, 😢I was really looking forward to purchasing this product. Is there another one that you would recommend???
We ended up going back to Smittybilt, its a great tent and fits our needs. We had a great time with our Roof Nest Falcon as well, it is a great tent if you dont need space for more than 2 people. iKamper has released and update that they claim addressed these issues but we have not seen it in person.
Thank you very much for the recommendation. Ill look into both of them.