Nissan Leaf 2018 - Is the Leaf wing mirror issue and fault under warranty?
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- เผยแพร่เมื่อ 26 ต.ค. 2024
- #NissanLeaf #EV #ElectricVehicle
Wing Mirror is making a pumpy noise. Time to get it fixed.
Charging sheet for long distance trip:
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*Disclaimer all information in this sheet is a guide for long journey's in the Nissan Leaf 40kWh to help maintain and keep the temperature down. Any adverse effect or issues with your journey is the responsibility of the driver and in no way entitled to any refund or court proceedings with this free information. Have a safe journey and do let me know if this actually helped or if I just got lucky :)
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We have the same noise in the same mirror. ... thanks James for your info.
Take it to your local Nissan Garage and have them look at it. but make sure you unplug anything in the UK and 12v port so they cant blame it on your dashcam/satnav
Haha! Had that since taking delivery, and it's a well known fault on the previous leaf too and yes 100% warranty claimable. Cheers
Crazy they should look at changing the design or supplier for that part if they keep getting warranty claims
Lemon-Tea Leaf You know I will give Nissan until Monday and then I will upload a Rant video on their EPIC sh*t customer service I owned many nissans three decades ago and their CS was brilliant back then as they was trying to make in roads into the European market. Fast forward and this isn't the first customer service issue I have had since owning the leaf on two different occasions requesting help nobody has gotten back to me! The fact that we are having to visit two times for repairs on EVERY fault is shockingly bad and I will send james on electric journeys a PM to translate to Japanese the shockingly bad CS we have in the UK and if the parent company can do something about it! Cheers
@@FancyaBevMate oh dear doesn't sound good.
It's not unusual that main dealers have to order original parts for warranty claims ... So can't finish in 1 day, un like other garages which can often use generic parts from 'same day' suppliers..
this is not what I was referring to, its about the parent company not taking the dealers word for petty claims and then having to not only visit the dealership twice but then requesting video or photographic evidence which is utter stupidity. Kia might question a dealership for information but under no circumstances was I ever requested to provide video or photos. Cheers Ps I had many Nissans years ago and their customer services was of the highest order like kia is now but because they are an "established" manufacturer in the world they feel they don't have to be on top of their game. Pps I have had THREE issues so far that the parent company hasn't dealt with these problems so its not a case of just an isolated incident.
It sounded like my knees in the winter 😁😁😩 I bet you won't be missing that noise!
so glad it stopped still waiting for the noise as i start the car now.
Glad you got it fixed under warranty, as it should not have happend in the first place.
Keep up the good work 😎👍
Seems like a common fault from the replies so far
@@LemonTeaLeaf That's a shame, would've thought Nissan had a better quality control. One would think this would be relatively easy to find during control checks.
Must be nice to have the power folding mirror options as its not offered to Leafs in North America. I immediately concluded a motor or mirror joint issue, which for mechanical parts on any car, new or old, can fail. Based on the comments below, seems to be the case. Not a big deal at all.
Seems the only have the motor mirrors for Europe and japan as some of the tight parking sport needs it. Definitely a minor but annoying issue.
Motor is OK, just not greased, they get paid to replace under warrant, but not to grease it.
yea replace the whole mirror for that :( way to make money I suppose
Had the same problem on my 30kw. Apparantly its quite a common fault. Replaced both mirrors under warranty.
Yea looks like a lot of people both gen 1 and 2 have this issue.
My 30kwh Leaf does exactly the same, noise coming from first the offside mirror then the nearside one started. I thought that it might have been the hot weather of late, as when it’s cool it’s not so loud.
Will speak to my Nissan dealer to see if it can be fixed, but I’d imagine it’s our of warranty now as it’s about 18 moths old ☹️
EDIT: Just been to my local dealer, and they are going to replace both wing mirrors next week under the warranty 👍
great stuff! warranty is 3 years or 60k miles whichever comes first.
My old 24 and current 30kwh did this, both replaced under warrenty. Also both cars had brake failure caused by having a phone charger in cigarette socket
Sound like my knees on a good day :)
oof
Just put my 2019 leaf into the local dealer for the exact same problem. They are replacing the whole mirror but just phoned me to say its a lot bigger job than they thought because the car has pro pilot which has to be recalibrated. Quote...they said " we have only done one of these before and it was a nightmare".... doesnt fill me with confidence!
Hopefully they've learned from their mistake the first time round then. I think they do recalibrate something but I was thinking more then 360 camera than the pro pilot? Hope you got it fixed.
@@LemonTeaLeaf Yes all done, They were given two and a half hours to do the job by nissan wheras an ordinary mirror is done in less than half hour. They had to clear an area around the leaf and place targets in various places for the pro pilot to recognise and calibrate itself. All this for a creaking mirror!, Now lovely and quiet...
I have the same noise, also on the right side with my left hand drive Zero Edition 2018 Leaf. I think silicon spray will solve this squeek. I will try that first rather than the hassle of bringing it back to the dealer more than once for this issue... After only 2 months I already had a defective distance sensor and had that replaced/calibrated under warranty. That took 3 visits in total but I got a Nissan Quasqai loaner twice for that so I was able to go to work.
Let me know how the silicon worked for you as it would be better than visiting Nissan Garage.
Just applied some silicon spray and as expected the squeeky noise is gone. Most probably caused by washing the car too much at the first months😆😆😆 Time will tell how long that squeek will stay away but at least now I know how to fix it very fast and easy. I don't think they lubricated it at the factory so the left one will start having the same issue sooner or later...
Sorry chaps; it's silicone, not Silicon. They're very different things.
My Nissan dealer said they would have to order them from Japan 9 weeks, however it’s not the motor it’s the point were they twist I showed them photos of how to grease it which they did and they put on my documents if the grease didn’t work they would replace under warranty, however after 18 months no issues, my dealer now grease all mirrors that come in.
I can't see how to grease the wing mirror pivot. I took the glass out but there seems no aperture that leads to the pivot. I tried spraying at the bottom, but that doesn't seem to do anything!
Mine has started squeaking now as well.. the drivers side. Minor at the moment.. I'll guess I'll have to book it in with them before it gets worse.
Crazy seems like a common properly with the Leaf 2016+
Not sure if it has been asked before, but i have my birthday coming up, and would love to have a “Leaf hat” like the one you wear in most of your videos.
Do you have a link where i can get one.?
Cheers.
Sorry, I got it from my wife as she worked at the Nissan Plant. Maybe I should make them and market them for sale? :D
Not had that problem yet, but last week the grab handle above the driver door fell off, which is odd as I never use it.
Think I'll yank on that on the way home to make sure it not going to fall off. Better get my camera ready also :D
A squeaky mirror might break the chademo polices cover while on a stakeout
That why I need it fixed really...
A bit of lube like WD40 or Spray lithium grease on the hinge with fix this. Poke the straw of the sray can behind the mirror glass on the hinge side and give a short squirt.
Our 'New' Micra does the same and I mentioned it last time I took it for a service and they said nothing was wrong.
@0:40 the motor sounds fine, as can be heard at the start of the extension cycle, but the bushings that the mirror swings on seem like they need some grease. Do you hand wash your car or use a high pressure sprayer like at a car wash? It would be nice to see what was really going on inside, which might lead to how to prevent it or how to maintain it.
I've got a pressure spray now but did take it to the car wash places before as I was living at a flat.
James, were you folding the mirrors in when using the car wash (automated right, not a hand wash?) or leaving them in the normal extended position? As mentioned by other posters, the US edition does not come with the folding mirror option, even on the top of the line (SL) model. Nissan seems to have skimped out on several features in the US release, including the auto park feature and rear heated seats. Really annoying cut backs to make the car cheaper.
Jim Gassor It was in the extended position as I had the car on so i could get it in N mode as it goes pulled through the car wash. I didn't realise that you guys in N.american didn't get the extras we do in Europe. What we are missing in Europe is the Japanese rear mirror camera which looks cool.
Lemon-Tea Leaf Going into N mode makes total sense James, I didnt think about that. That Japanese rear mirror camera does sound like a great feature. I am sure some of these features are either budget cutbacks or dropped for regulatory reasons within each Country. Thanks for the feedback :)
I have had a squeaky mirror since day one on the drivers side but its not nearly as bad as yours was and it has always worked ok. . probably stop working now ive said that
It was the fact that it wouldn't come out when i start the car that made me take it to Nissan. though the noise doesn't help.
Of course it’s a warranty item. There is a motor, hinge, etc. fault. The camera electronics excuse is a rather lame one. Glad it was repaired. As to the folding mirror feature, aside from being one more item to fail, what is the purpose? My 2001 AUDI TT has manually operated folding mirrors taut I have no ever had the need to use them.
In Europe we have a lot of offset parking on tight roads and it fold them back to stop them being knocked off by passing cars with their wingmirrors. But in japan they have very limited space and parking cost more for wider cars so folder the mirrors compacts them so they can park at a cheaper rate.
Just had both mirrors replaced on my 2017 leaf under warranty.
I honestly didn't expect so many people with wing mirror issues.
I've had two replacement sets on my Dec 2016
Hi James, please could you confirm what they actually did to the car to effect a repair. Lubricate only or replace parts?
It was a brand new wing mirror they just replace the whole thing. The paperwork had the part number for the replacement
Do you have any update on the #rapidgate issue? Unfortunately after several months I have just received an statement from my nissan dealer, that it's normal bahaviour and that it will not be repaired. :-(
Nissan won't fix in current model, will have battery cooling in the 60kWh version of the 2019 LEAF. Best battery temperature strategy for a long trip seems to be (1) don't run below 40% and then recharge to about 90% and (2) don't drive faster than 60mph. In distances that translates to 90Miles first leg, 70miles per leg for rest of journey. And thanks to James for doing the research :-)
Nissan said its "working as intended" so dont think they'll be doing anything with that. I wish they marketed the car properly and told buyer about this. good thing the ASA in the UK has made them pull their ad for charging to 80 in 60 mins as they said it was misinformation.
On my car, the mirrors would fold in but when I started the car again they wouldn't fold out. After taking it in to my local Nissan dealer for a warranty repair they spent almost two weeks pulling it apart then phoned me today to tell me that it doesn't have a problem if I unplug my phone charger from the 12v DC port -- and as a result of this they won't honour it as a warranty claim and want me to pay at least for the labour charges.. Not impressed. I've pushed back on this and they're going to do some more investigation and contact Nissan. It seems the wing mirrors are a bit of an issue.
Can’t believe you didn’t know the 12v DC power point is not for charging phones or powering anything its just for show next Nissan will be saying if you use the car the tyres won’t last Ba!?
They tried to blame it on my dash cam they just need to replace it. Dealers are shocking sometimes them with Nissan it's like the left hand doesn't know where the right is with them. From what they said it's a design flaw... We shall name this #wingmirrorgate !
That definitely sounds like a lawsuit waiting to happen to me Ian. Its a design flaw if you cannot operate your mirrors when a customer accessory is plugged in to the 12v socket, and in this instance just a phone charger drawing a few amps. You may have to pay that invoice in order to get your Leaf back but then consider legal action.
They tried the adaptor in another Leaf and it didn't cause any problems. Well that's that over and done with I thought. But no, apparently it's still the adaptor and just because it doesn't break another identical car doesn't mean that it won't if it's driven for a hundred miles or so.. They also said it's probably not CE marked, and if it is then it must be a fake CE mark. So basically any evidence that they're wrong is waved away. Pretty poor.
I get a creaking sound when driving forward. From a little research this is related to a bolt that needs to be retorqued. No other whining sounds besides the wife.
Haha i really shouldn't laugh as I'd get in trouble with my wife :D
My driver's side has just started doing the same thing . Bought it in July 2017 as it's over 12 months I'm wondering if it's still under warranty?
yes you should have at least 3 years or 60,000 miles warranty which ever comes first.
I think the noise is #simplyamazing 😂 seriously, that should be covered
OMG it was so embarrassing. I was contemplating on using it for people don't hear my car instead of the horn
Its not likely a motor gone - the motor is working. If it is not getting enough voltage then thats a different story.
I'm just going off what they told me at least its fixed now.
Mine have the same noise on same side.. manufactured on february 2018.
Think you'll take it to be replace by Nissan or try silicon spray first?
Lemon-Tea Leaf i will go to nissan maybe next month
I recognise that rapid 😊
Its the place to be hanging out :D
In N. American Leaf we don't have auto side mirrors... Fancy!
Crazy, in Europe its the norm for a new car.
Lemon-Tea Leaf Neat, what's the purpose? Fitting into tight spaces, or do you flip them down on the highway to reduce drag?
John Vance, it's not unknown to see some drivers hunkering down behind the steering wheel, presumably for better aerodynamics (??!), when they're going faster!
I was disappointed to find out that my new N.American 2018 Leaf SL did not have folding mirrors. Now it seems to be a point of failure. Glad to hear that Nissan fixed it for you under warranty.
Just needs some white silicon grease.
I should have tried that first as I had some
I tried.. can't really get to the motor without disassembly..
It's what silicon spray was invented for!
Silicone. Silicon is something quite different.
Use a silicon spray not WD-40!
Erk I had silicon spray as well :( I'll try that if it happens again thx
Silicone. Silicon is quite different, is found in rocks such as sand, and is used in semiconductors, and furthermore, it's rather abrasive!
Er.........how are your sales of Hyundai going ? 😂
Hyundai are going well im sure I'll be looking at one at the weekend :D