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Messaging in the Royal Caribbean app
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- เผยแพร่เมื่อ 15 ส.ค. 2024
- The chat feature in the Royal Caribbean app allows you to chat with other passengers onboard your sailing for FREE.
Chat is only available while onboard your ship and only while you are connected to the ship's Wi-Fi network. Note that you DO NOT have to have an Internet package to use the chat feature, you just have to be connected to the Wi-Fi.
Where is the Messaging feature?
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You will find a link to the chat service in the top right of every page.
Chat Home Page
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On the chat home page you will see a list of your contacts. If they are currently online they will have a small green circle in their initials circle.
The contacts in your contact list will be a combination of people you have invited or accepted invitations from and anyone you have linked your account with. So if you're travelling with a group or just a family member and your itineraries have been linked or you are on the same itinerary they will automatically appear in your contacts.
Adding a Contact
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To add a contact to your chat click Invite to chat in the chat home page. Type in the name of the person you want to add and click Invite
The person will receive an invitation requestion and if they accept the invitation you will be able to start chatting.
Chatting
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To start a chat, click on the contact you want to chat with.
This will open a chat window, where you can message each other. This is similar to the chat in most other apps such as WhatsApp, Signal and Skype.
Notifications
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If someone sends you a chat message while you are not in the app their chat message will appear as a pop-up on your screen. The message will also be visible on you phone's home screen. See the last 2 screenshots to see how this looks.
Chapters
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00:00 Introduction
00:31 Accessing chat
00:39 About chat
01:10 Add a contact
01:26 Chatting
01:42 Notification
01:55 Introduction to Cruises with Friends
#royalcaribbean #royalcaribbeancruises #cruise #royal #chat #messaging
Thank you! Just subscribed to your channel.
Thank you :)
Both the wife and I have iPhones. I now see that the RCCL App shows RCCL App Notifications when opening your phone. My question is, does the app audibly notify you that a message has been sent to you?
That's a good question. I'm not sure, I'll do some testing on my next sailing. It should work like any other app that does notifications, which would depend on your phone settings.
I've just done a test on Explorer of the Seas, and I did get an audible notification when I received a message.
My wife and I are logged into the app. Our kids have iphones, do they log in with our credentials or do we need to sign them up as themselves?
@@121daperez Everyone who has the app on their phone. Should be their account.
@@121daperez I would sign them up as themselves. I haven't tried signing in with my credentials on multiple phones, but I would expect things like the chat function to behave weirdly, or you would see the same name appear for multiple messages. Having their own credentials would mean you would see who sent what message. Also the kids, I don't know their ages, may want their own calendar of activities.
If a user does not have the app open and they’re sent a message, is the message still delivered when they eventually open the app?
Yes, the message will be delivered.
We have noticed that if you are using an iPhone you will receive notifications on your phone. This is not the case with the current version of the Android app.
We have also noticed that messages may not always appear in the correct order. We discovered this on our last sailing, where I would receive a response from a friend, but it would be in the wrong chronological order.
I haven't travelled overseas before, so I'm unsure how these things work and have a couple questions. I was told to put my phone on flight mode on the cruise otherwise I could end up with roaming charges, or charges from people trying to call or text. Is this true? I'm not getting an Internet package, and I assume to use the RC App (connecting to ships WiFi), and also to use the chat function, we can't have our phone in flight mode (correct me if I'm wrong), so could I except any surprise charges from my phone company? Thanks in advance! I apologise if these are silly questions.
Hi Crystal.
The recommendation is to put your phone in flight mode, in order to avoid roaming charges.
Personally I don't put my phone in flight mode, but I disable data and data roaming. This allows me to receive phone calls while on the ship. I will only pick up calls from numbers I know. This allows me to be contacted in case of emergencies on land.
You can access Wi-Fi even if you are in flight mode, so you can use the chat function in the app.
The most important thing is to have data and data roaming disabled. The cruise line will charge you about $6 per megabyte if you use data roaming. This can easily end up costing a lot. Phone calls and texts are much cheaper.
I hope this helps.
John
@@cruiseswithfriendsThis information is so useful for me. Thanks John.
I’m traveling with a group of 9 people. Can I send a group message out or do I need to message everyone individually?
Yes, you can create a group in the app and message the whole group.
@@cruiseswithfriends is there a video that shows how to do this? TIA
@@sabeyafrancesca I'll see what I can dig up. Would it be a video on how to add people to a group or sending message to the group?
@@cruiseswithfriends both please 🙏
I have the app ready for my cruise as it was booked in my name but what credentials do my family use when they install the app?
That's a good question. I've had an account for so many years...I'm not completely sure on that one.
I would recommend that they create accounts on Royal Caribbean's website.
www.royalcaribbean.com/account/signin
They can then log into the app on their own devices, with their own credentials.
You can link other peoples bookings together with your booking through the Royal Caribbean website, if you have the correct information, which I think is name, DOB and booking reference. You will be asked for this when you link the accounts.
When they log in on the ship they should automatically see their party as contacts.
@@cruiseswithfriends I'll try that. Many thanks.
@@Daz555Daz Let me know how you get on.
@@cruiseswithfriends yes this worked perfectly. All parties created their own accounts and within 5 minutes our booked cruise was automatically added to each account. I assume the matching names, nationality and date of birth is enough for the automatic match to happen and there was no need to link our cruise manually.
Many thanks for your help. Really appreciated. We are on Icon in August. Really looking forward to it!
@@Daz555Daz I won't be on Icon until April next year. I hope you have a great time.
Is it free to use?
Yes, it's free to use. You can use the Royal Caribbean app without having an Internet package. You just need to connect to the ship's Wi-Fi network, using the free connection.
No 1.99/day
@@albertomartinezgarcia3620not anymore