How to reconnect your Mitsubishi ac unit to the WI FI for (MELcloud app)
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- เผยแพร่เมื่อ 28 ก.ค. 2022
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How to reconnect you Mitsubishi ac unit to the Wi-fi for MELcloaud app.
This easy to follow how to guide is to show you step by step the process of reconnecting your Wi-fi module to the WIFI.
Here is a full video transcription..
Hi and welcome to the Sub-cool TH-cam channel.
Toda we're going to be reconnecting a WI-FI module if it's lost connection from you previous router. So before we start, we must make sure we got a 2.5 GHz connection and the MEL cloud iphone and android app on our phones. we then come to the module, which is usually located in the top right hand corner of each individual unit. If its not in the top right-hand corner and it's an older module, it will be located in the bottom right hand corner.
So as we come to the module we will see four different LED lights and two different buttons, the reset and mode buttons.
As a first preliminary point, we reset the module for 12 seconds. this will enable us to put the module back to factory settings. We should see the unit and mode lights blink as i let go of the rest. That mean initialization has been successful. Once we get back to the solid unit light we the will hold down mode for 10 to 12 seconds until we see mode goes to a consistent two second pattern like this. We then let it go , That's now put the module into access point mode.
So, we now need to look at the back of the module for the SSID and the Key, which are both written here at the bottom. We will then go onto our mobile phone, We should then see the module come up, which marries up with this number on the back. We then connect to the module, using this pin here. Remembering it is case sensitive.
We then hit join once you've entered the password and this will take us to a connection the module.
If your phone does say this internet provider does not have any internet connection like mine has please stay connected to the module.
We then need to go onto our iPhone safari or Android google chrome or whichever web browser you use and type this Ip address in such 192.168.11.1 and hit enter. So this is our configuration page and as we can see, at the moment it's telling us the current SSID is default. So, what we need to do is find our SSID within this drop down list, using this small arrow here. This will show you all of the available networks. Click on your network password and input you network password and then insure you scroll all the way to the bottom of the page and click submit.
This will then send the signal back to the module and if we've inputted the details correctly and module should reset, like it has done. the lights will begin to blink. If this is the case like this module we're now connected to the internet. - แนวปฏิบัติและการใช้ชีวิต
Finally after two years I managed to connect it thanks to your video! Cheers mate!
Fantastic! Had struggled to connect google Wi-Fi mesh pod for 2 hours then came across your TH-cam, followed your instructions and it worked perfectly. Thank you
It works ……but here it works 2-3hours sometimes 24h and redisconnected…. It works very well for one year and since last firmware all the wifi connecter disconected….. without any reasons…. Wps doesn’t work….
Browser says that my SSID is wrong.. 😅 i definately chose my own SSID, any tips?
Thank you very much, we were having issues with this for a long time and this was the only video that’s as helpful, simple to follow through and solved the issue. Thank you very much
Glad to hear it helped :)
Thank you so much. The instruction in the manual were pretty hard to follow, this video help a lot. Thanks!
Easy when you know how! Thanks for the video, lots of annoyance relived after finding you video😊
🎉thankyou the best
Thank you very much!!!
excellent, thank to your effort
thanks a lot
Hi thank you for the upload.
I have followed your steps unit and net light flash green. Do you know how i can have the device registered to me as i inherited the ac unit from the previous house owner?
I’ve recently had a Mitsubishi multisplit installed and it’s making a really weird noise in the outdoor unit. It’s not coming from the fan but the condenser side (it’s much louder than the fan noise).
It’s almost like u can hear the liquid travel through the pipes, like having air in a home radiator system.
Is this normal?
Thank you so much for a very clear video. I love people like you who just make it simple. The only part that didn’t work for me is the last part where it says no Internet connection and you say to put in the IP address but when I do that, nothing happens, so I’m still stuck.
thank you for the feedback :) when you put the ip address in try put /network after it. like - 192.168.11.1/network hope this helps
@@theoutspokenengineer Thanks so much for this video, like the comment above I got stuck with "page not found" but after adding network all is now sorted.
Any help greatly appreciated. Mines like everyones has been down for the last 5 or 6 days.
I think i possibly reset it for 14 seconds when it happened about a week ago as thought it was an issue my end an not there end. Ive tried linking back up doing the WPS method and also tried the way above but still getting the amber ERR light flash. Strangely the temp on water and temp of room us displayed correctly. Its definitely not working 100% and also the refresh button isnt there now. 😢
is there a module to allow you to connect the aircond unit to internet by ethernet cable ? (not wireless but wired)
Same trouble here since maj last firmware
Can some one show how to juse the app ? To put it on and off ?
I have just mode constantly blinking
Thank you for taking the time to do the video, I have the srk-zs-wf, which has the built in wifi, I can see the different ip address and I connect to the unit, which it states correctly has no internet, but the webpage does not see the unit and the Melcloud seems to only be for the external wifi unit on the cord. Any ideas please how to connect with the built in wifi air con?
Thank you for your comment, it seems that you have a Mitsubishi heavy unit. Unfortunately Mitsubishi Heavy and Mitsubishi Electric are two different manufactures so Melcloud wouldn't work for you. Mitsubishi Heavy have there own wifi connection app called "smart M-Air" on the app store and google play store. Install this app and follow the connect prompts. If you still experience any trouble the best thing to do is contact your installer. We may make a connection video to Mitsubishi Heavy in the future. If you find this helpful please make sure you subscribe :)
Well that page doesnt work anymore
I went through this very painful process for 5 A/C units. A couple of months later, they all lost their connection for no reason. SSID and password did not change. I cannot bring myself to go through this process again. The wifi implementation is rubbish. I'm moving to Sensibo controllers instead. So much easier.
Mitsubishi Heavy WIFI module is really not reliable at all. Very poor implementation, at least with Android. A shame.
Great help to get the unit (re-)connected. But what if connecting worked fine, I can ping the unit, but the LEDs keep flashing an error code and I can't configure or use the unit via MELcloud. Any ideas?
Interesting. I have the same issue. Haven’t had any problems for two years, but suddenly lost connection yesterday. Reconnected, but ERR still blinking.
@@andy4983 Exactly the same situation here. It worked like a charm; even a router change was no problem. But suddenly this error occured. I can factory reset the adapter, configure it anew, ping it, but it's not working at all. And yeah, the error code blinking. Tha manual tells me to look up a certain website, but on this site they just say: "contact your vendor". Great support -.-
Same problem here.
I tried to reconnect, but the error orange light blinks every 5 seconds more or less.
I got a message from MelCloud, a few minutes ago, when I was starting the app to tra again. It says, that it's a known issue with some devices, which occured last wednesday. The software developers are on it. Sorry to the channel owner for using this as a mini forum 😅
I AM HAVING THE SAME ISSUE ERR BLINKING AFTER RESETTING ??? HELP IF YOU CAN
Working perfect for several years until last Friday. It stopped working and after a reset and a new config it only worked for 3 days. Is it possible to downgrade it?
Exactly same trouble here. Where do you Come from ? I live in France and my network operator is free.
@@filjouatou6595 I am in Spain. Do not think is an internet related issue. Module is not able to send data but responds to ping, only works again after a hard reset and new configuration.
@@pulpitus how do you made a hard reset ? I pushed on the reset button for 12sec and made the tuto of the youtube video witch explain without Wps ( because at the 1st time one year ago it worked but now wps won’t….)
@@filjouatou6595 pushing reset button for 10 seconds then after 10 more seconds the mode button for 5 seconds. Then you can connect directly by wifi and configure it. But, I tried with fixed IP and only lasted 2 days connected, it really sucks.
My unit recently disconnected from wifi and when I try these steps I don't have a wifi selection menu (no menu shows up) and when I manually put in the SSID, it doesn't work. Any ideas?
Same here. AP mode does not iniate.
Ok, apparenly MELCloud is down for days and Mitsubishi just won't recognize. Typical.
It worked okay for about two years. Now I need to reset the WiFi dongle at specific times of the day in order to use remote functions. So thats bad enough by killing all smarthome functionality for me. Though, the worst thing about Mitsubishi is their support. While it is hard to contact them, they defer any responsibility with technical issues to my handyman, who is completely lost in the depths of their cloud infrastructure.
their support is the worst! It's pretty much useless to try and contact them
can someone tell me why the page where you have to insercect your network password isn't working?
i have tried several times but the page cannot be found
i'm sorry for grammatical issues but i'm an italian 14 years old that is trying to install an air conditioner for his disabled dad
thanks
after the ip address put /network like this -> 192.168.11.1/network
Hi Tnx for the video, however when I enter the webpage to configure the Wi-Fi , I’m getting error page not found. Is there a reason for this?
Try putting /network after the IP address like: 192.168.11.1/network
Make sure to stay connected to the airco network. Not your own wifi
@@theoutspokenengineerthat made the trick! Thank you for the video and the additional support here in the comments😊
My heavy industry doesn’t have anything like that
Tried using your video but still doesn’t connect. I’m assuming there is a fault with my WiFi interface. I’m getting the ERR light blink twice every 5 seconds. Manual says check if router is connected to internet which obviously it is!
You had find a solution ?
I had a 5GHZ wifi and my unit won’t connect to it. Does it have to be 2.5?
Unfortunately yes, you need to have 2.4Ghz connection
im succesfully connected to wifi but wifi control still do not work, orange error LED is blinking 2 times every 5 second. Trouble shooting sayz for that error code that my router is not connected to internet but thats not the case. Im stuck and cant make it work. Please help
Same, don’t know what to do
@@S.TheCreator I found in another video comment section there are some cloud issue right now which affects whole Europe last few days. Don't waste any more time trying fix it yourself, just wait.
@@miravladyka8477thank you 😘
the could issue should effect connecting module to the wifi, it will effect connecting module to Melcloud app. but these issue have be resolved.
these errors can be simple things like the incorrect password and weak signal strength.
Same here. Module not connecting since yesterday. I thought my module died...
Useful vid, somewhat marred by the auto generated titles. Why not just let the user select the TH-cam ccs, (maybe english isn't their fist language?) Most english people won't need them, so why pollute your content like this? The auto generate gets it wrong a lot, which is even more annoying.
Mine keeps giving med blink in ERR after it connects. Like, it can't connect to MELcloud? .. Reset it like 20 times now, and I can see it in my Google Mesh, and run a speedtest on it. So it's online. But ERR starts blinking each 5 sec or so. Any solutions?
are you boosters around the property (mesh pods) share the same ssid and passwords or do they have different names acording to locations within the property?
The units wifi module can be very temperamental when it comes to mesh systems. things to check 1. you have 2.4ghz connection of the mesh turned on.
2. the closest booster to the unit is the one you are connecting to. (we have has a case before where our client changed the 'booster' to the name of the room to easily identify it to connect to.
3. you have good signal in the room the unit is in.
try resetting the module again and start again failing that i have had it before where a hard reset works. to do this you need to turn off the isolator that should be located next to you condenser for 30 seconds then try reconnect.
@@theoutspokenengineer Hi, and thanks for helping. It used to work untill a few days ago, and have worked for a year or two. App and Google Home. It's online on 2.4ghz, got IP and bandwidth test 53.5 Mbit/s to the unit. But still getting ERR blink like each 4- 5 sec.
It's like, it can't connect to MELcloud or something like that. Cause the unit is online. Starting to think it's broken or smt.
@@RuneHammelstrup Mitsubishi did have an error over the last couple of day with MELCloud. it was down and not working across Europe have you tried recently ?
@@theoutspokenengineer You're right! Just got a message in the app saying it's been down since 17/4. Wish they told us that the same day. Been trying like everything the past few days. Thanks alot :) And a good day to you.
When I connect to my module it just says ‘page not found’. Any advice?
at the end of the ip address put /network like this -> 192.168.11.1/network - that should work
saved my life thanks!
@@theoutspokenengineer
No, it's not work!!!
Same problem
Advice please
Gracias
WPS not work
Ip adress doesnt work any advice
have you tried: 192.168.11.1/network
what are we going to do now
I follow all the instructions as per Video, but when I input the Key number all I get is a message stating "Internet may not be available",,, any suggestions??
Have you tried resetting the unit? Turning off from the isolator for 30 seconds then turning back on then go through steps again. Please let us know if this works
Does not work for me :(
Try the up address 192.168.11.1/network
I typed the IP address and nothing is happening, what now?
Try ip address and /network after it like 192.168.11.1/network make sure you are connected to module through wifi settings
still doesnt work
The ip address does not work at all.
Mine doesn't work, dis you manage to get your's working?
Woke up this morning, and the ac did no longer respond to the app. I went through the process of this video, and it seemed to work, but 40 seconds after completing all the steps, the err lamp starts to blink, and it doesnt respond to the app anymore. Any ideas?
Is yours working again? I have the exact same issue since yesterday evening
@@glennwevers7492 Same here in Finland. The problem started during last night. I did the reboot for 8 times today and face the same issue every time. Where are you guys from? This seems to be a vast Mitsubishi issue. It's a shame as winter came back to Finland.
@@Hyggebuffet I'm from Belgium, I saw on reddit that it's an issue on mitsubishi's side. Hopefully will be fixed soon.
@@glennwevers7492 Cheers for letting me know. Could you share the link to the reddit thread?
Same issue here in France
they are soo trash.. sells for modell 2022 and it has old stufd from year 2008 in it.. so no this wifi doesnt work on theese anymore with modern router and not even the app works.. just trash
Ip adress NOT WORKINFG
make sure your phone (device) is connected to the module via its own wifi connection then the IP address 192.168.11.1
if 192.168.11.1 is failing try 192.169.11.1/network
Nope neither works.
@@theoutspokenengineer This /network worked. What a bad piece of electronic.
@@theoutspokenengineer Wow, on iphone here, the/network addon worked, thx man!
Not working for me. My unit's IP is 192.168.11.1/network D: