this is not remote viewing if you are on the same network. the title of the video clearly says REMOTE viewing, which to me indicates viewing when you are away from the premise at another location.
Lol that is exactly what this does... you are able to install this client on a computer or phone and view your cameras from anywhere... 😂 Have you even tried it before making a false comment ?
The AVSS for windows 10 will not display correctly can not find any fix for this problem. Will return to amazon, no reason to install if they won't even work on the desk .
Hi friend, Here is the AVSS link for Windows and Mac: ansjerfilemanager.s3.amazonaws.com/webAVSS.zip Please let us know if you have any question, thanks.
How do I keep my display monitor screen to show 4 cameras view. It keeps defaulting to 9 cameras display boxes. So I see 5 blank/black boxes along with my 4 cameras on my monitor.
I installed the AVSS client for Win 10, but I can only see one Channel1, not the other 3 channels. I tried deleting and re-adding the NVR Device, with no luck. Still can see only Channel 1. Any suggestions?
It may be that you did not select the correct number of channels when you added the device, you can go to "Edit Device" to select the correct number of channels.
@@ZosiTechnology I HAVE THE SAME PROBLEM. WHERE CAN I FIND "EDIT DEVICE'? WHY CANT ZOSI SIMPLY DEVELOP AN APP THAT WORKS. EVERYTHING ABOUT THERE SOFTWARES IS DISGUSTING. THANKS
If both the dvr and my smartphone are connected to the same internet network, the zosi app works fine and I can manage the system from my smartphone. If my smartphone is connected to another wifi network or to mobile data traffic, the zosi app cannot connect with the dvr. How to fix this situation?
you can follow this link:supports.zositech.com/hc/en-us/articles/360061395271-If-the-mobile-camera-are-on-same-WiFi-both-works-but-when-your-mobile-use-it-mobile-network-or-turn-to-other-WiFi-connection-the-app-display-device-is-offline-what-should-you-do
Can you please tell us your device model and device ID? If your device ID is 20 characters ending with "111A", please download the zosi smart APP on your mobile phone. You can also refer to this link: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP
@@ZosiTechnology All I get is Password error and I have an account. NEVER have seen the screens you show. I hour yesterday it worked (with NO MENU) now today password error!!
what is the mouse included supposed to control? REPEAT. Do I connect HMDI to laptop/PC or is it even necessary. is it supposed to just use wifi...and why do I get NO menu that you show?
Hi friend, I'm sorry for the late response. Could you please let me know what's the issue? So that we can help you to figure it out. Thanks for your help in advance.
Hi, I bought the 1ND-5122M-W camera and I want to view it from the PC, I downloaded the AVSS client for Windows, it doesn't work on my Windows 10 PC. I want to know what version of windows is supported by AVSS client. What are the system requirements to run AVSS Client? Thank you
@@ZosiTechnology Attached link of the screenshot that appears when trying to log in. drive.google.com/file/d/1h2TSfYsM9rGm0VevSy0kBXKVtw_LuKYr/view?usp=drivesdk
I have added my zr16jk20 on the avss app but when I click to preview one of the channels, the screen where the camera should be just goes green. It does this on all the channels. I have rebooted the dvr but I still get the result. What should I do to fix this?
Hello Blake Griffin, we guess the cause might be video card or the computer. But we need your account and password of dvr to check more details and find the reason. Please take a screenshot about your question and our comment, then send the screenshot and the information we need via E-Mail (service@zositech.com) or via Facebook Messenger (m.me/ZosiTechnology). We will help you to fix your problem there. Thank you.
Please connect the recorder to the router via network cable, and then you can view the camera system remotely through the APP. You can refer to this link: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP
Hi Do you mean when you log in the avss, it shows error 99? If so, please refer to the below link: supports.zositech.com/hc/en-us/articles/360053032731-What-should-I-Do-if-Network-Error-99-Unknown-Network-Error-appears-when-logging-in-to-AVSS- If not, the error 99 pops up at your phone when you use the app ? If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: +1-866-841-6932 Our Facebook: facebook.com/ZosiTechnology/ Tel:+1-866-841-6932
AVSS does not start correctly. I log in and then it shows only the four black boxes for the cameras. The user interface is invisible. I can still click on buttons. I cannot see them, though. The white boxes on the AVSS app are not there. Please help. I tried many different compatibility workarounds.
Could you please tell me the version of AVSS, device model (it's on the label UNDER the dvr) and device ID(it's on the label ON the dvr) as well as the version of the firmware of the DVR? To protect your privacy, please contact us privately via Messenger(m.me/ZosiTechnology) or at service@zositech.com , stating the issue you have and including the above informations. Thank you!
Hi Sorry for the inconvenience caused to you. Is there anything I can help you with? Is it a system or app problem? You can describe it in detail and we will solve the problem for you. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: +1-866-841-6932 Our Facebook: facebook.com/ZosiTechnology/ Tel:+1-866-841-6932
If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: service@zositech.com
i tried doing this 4-5 times and still cant get the cameras to pop up on my laptop.does the vga cord HAVE to be plugged in both dvr/laptop for everything to work? if not then what am i doing wrong? i logged into avss w/o any issues.the error under preview is "incorrect acct or password".my doing wrong?
@@ZosiTechnology i registered.the pass is always there when logging on thereafter.no need to type it in.i even typed all 3 diff pass (dvr pass/avss pass/zosi smart/view pass).none works.clicked on "forgot pass" to resend it.received 6 digit code.punched it in,nothing.only pass that lets me is when i open up avss.its already there,no need to type it.
@@adamr3028 Yes, if you didn't setup your dvr password and log into the dvr just let the password pass. Then you can also do the same when you add the device in AVSS.
@@adamr3028 Hi, to better serve you and protect your privacy, please contact us privately via Messenger(m.me/ZosiTechnology) or at service@zositech.com, stating the issue or question you have(picture or video included is better). Please include the order number and the model number of the product you have purchased. You can find the model number on the barcode label on your camera or recorder.
Hi, the zosi smart app on the pc client is the avss. You can check this link to download the avss (slide down, in the software session)version you want: support.zositech.com/hc/en-us/categories/204468688-Downloads-Center
You can download the AVSS on your PC and you can follow this guide link: supports.zositech.com/hc/en-us/articles/360003788292-Win-Client-AVSS If your laptop is MAC, please follow this link: supports.zositech.com/hc/en-us/articles/360006691912-Mac-Client-AVSS
Hi, Leech. You can check out this article: support.zositech.com/hc/en-us/articles/360035464731-What-if-you-get-an-error-The-code-execution-cannot-proceed-because-MSVCR120-dll-was-not-found-when-you-are-trying-to-install-the-AVSS-Client-
@@ZosiTechnology I will need to do at a later time. I can say it was the AHD 8 version. I tried the AVSS and it won't work yet it works on the Android app.
Hi, thank you for contacting us, it's our pleasure to serve you. Can you provide the model number of your product for us to check first? As well as the screenshots of the problem please. After we received the information, we will find the solution for you. You can contact us via our Facebook account#Zosi Technology or email to service@zositech.com, thanks for your cooperation.
Please reboot the recorder, go to DVR/NVR's Main Menu--Set up>Basic>Date and time> to open Sync Time with NTP Server. Then click "Update Now" option to check if you can get a successful message. After you get it, please login the app to check.
this is totally different app from what you have now. impossible to set up without your app that is a online required. will be sending back total junk.
@@ZosiTechnology no the avss client for windows. the camera I received had no UID and will not take an ip from 3 different routers. Its apparent your cameras only work with your DVR's. after hours of attempts with no avail it is being sent back. I have 8 cameras from 4 different manufactures and this is the only one that took over 5 mins to configure with ispy
Hi Greg, what's your device model? It's on the label under the DVR/NVR. And can you please tell us more details like pictures or video about your issue? You can send these informations via Email at service@zositech.com or via Facebook Messenger(m.me/ZosiTechnology), thank you!
10 dislikes from idiots who shouldnt be near a computer... these instructions are perfect and easy to follow... Bunch of people who csnt ubderstand basic computer skills and cameras complaining all the time
@Hotovo Done you're an idiot... it has remote connection via internet from another computer thats not in the hone network... Or you can connect via the smartphone app. All of those are via INTERNET moron. I can easily monitor my workplace cameras from home 😂 So again, before calling me an idiot... how about you try and figure out that networking
![ZOSI Security System - [Review] 1080P 8Channel DVR with 4X 1080P Bullet Camera and 1TB HDD](http://i.ytimg.com/vi/DmUKbxz1WaY/mqdefault.jpg)
Been spending hours trying to set this up. A COMPLETE NIGHTMARE.
yup - i am at screaming point - wish i never bought it!
this is not remote viewing if you are on the same network. the title of the video clearly says REMOTE viewing, which to me indicates viewing when you are away from the premise at another location.
Lol that is exactly what this does... you are able to install this client on a computer or phone and view your cameras from anywhere... 😂
Have you even tried it before making a false comment ?
i have tried, and i can only see the cameras on home, not far away@@xXOriginalSin
The AVSS for windows 10 will not display correctly can not find any fix for this problem. Will return to amazon, no reason to install if they won't even work on the desk .
wish u would have included the link to the avss app. i cant find it on the site
Hi friend,
Here is the AVSS link for Windows and Mac:
ansjerfilemanager.s3.amazonaws.com/webAVSS.zip
Please let us know if you have any question, thanks.
How do I keep my display monitor screen to show 4 cameras view. It keeps defaulting to 9 cameras display boxes. So I see 5 blank/black boxes along with my 4 cameras on my monitor.
I installed the AVSS client for Win 10, but I can only see one Channel1, not the other 3 channels. I tried deleting and re-adding the NVR Device, with no luck. Still can see only Channel 1. Any suggestions?
It may be that you did not select the correct number of channels when you added the device, you can go to "Edit Device" to select the correct number of channels.
@@ZosiTechnology I HAVE THE SAME PROBLEM. WHERE CAN I FIND "EDIT DEVICE'? WHY CANT ZOSI SIMPLY DEVELOP AN APP THAT WORKS. EVERYTHING ABOUT THERE SOFTWARES IS DISGUSTING. THANKS
Any questions please feel free to contact our support email address: service@zositech.com
Could you post a help video on how to setup avss 1.7.1?
Kindly click this link for instruction: supports.zositech.com/hc/en-us/articles/7365370511513-AVSS-PC-Mac-Client
If both the dvr and my smartphone are connected to the same internet network, the zosi app works fine and I can manage the system from my smartphone. If my smartphone is connected to another wifi network or to mobile data traffic, the zosi app cannot connect with the dvr. How to fix this situation?
you can follow this link:supports.zositech.com/hc/en-us/articles/360061395271-If-the-mobile-camera-are-on-same-WiFi-both-works-but-when-your-mobile-use-it-mobile-network-or-turn-to-other-WiFi-connection-the-app-display-device-is-offline-what-should-you-do
Perfect! All is working on my computer now so I dont have to use my phone and I can monitor on my PC. Thank you!
😆😆
The items shown in your video are NOT on the app!!! I don't see anything like what you show. How do you get to those screens!?
Can you please tell us your device model and device ID? If your device ID is 20 characters ending with "111A", please download the zosi smart APP on your mobile phone. You can also refer to this link: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP
@@ZosiTechnology All I get is Password error and I have an account. NEVER have seen the screens you show. I hour yesterday it worked (with NO MENU) now today password error!!
NDMY18CX4A51XNBX111A
I get a menu of sorts but it says disconnected. Do I use the HDMI cord to connect to PC???
what is the mouse included supposed to control? REPEAT. Do I connect HMDI to laptop/PC or is it even necessary. is it supposed to just use wifi...and why do I get NO menu that you show?
My network connection says OK but I still can't view on App it always says connection failed.. what am I doing wrong???
Try to reboot the dvr and test the dvr network again pls.
did that help ?@@ZosiTechnology
Hi friend, I'm sorry for the late response. Could you please let me know what's the issue? So that we can help you to figure it out. Thanks for your help in advance.
Hi, I bought the 1ND-5122M-W camera and I want to view it from the PC, I downloaded the AVSS client for Windows, it doesn't work on my Windows 10 PC.
I want to know what version of windows is supported by AVSS client.
What are the system requirements to run AVSS Client?
Thank you
Hi, can you please tell me more details? Can you log into the avss?
@@ZosiTechnology Attached link of the screenshot that appears when trying to log in.
drive.google.com/file/d/1h2TSfYsM9rGm0VevSy0kBXKVtw_LuKYr/view?usp=drivesdk
I have added my zr16jk20 on the avss app but when I click to preview one of the channels, the screen where the camera should be just goes green. It does this on all the channels. I have rebooted the dvr but I still get the result. What should I do to fix this?
Hello Blake Griffin, we guess the cause might be video card or the computer. But we need your account and password of dvr to check more details and find the reason. Please take a screenshot about your question and our comment, then send the screenshot and the information we need via E-Mail (service@zositech.com) or via Facebook Messenger (m.me/ZosiTechnology). We will help you to fix your problem there. Thank you.
if they ont same network is not a distance. i would like to see my work place when i'm home is possible ?
Please connect the recorder to the router via network cable, and then you can view the camera system remotely through the APP. You can refer to this link: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP
Any solution for error 99 unknown zosi ip camera?
Hi
Do you mean when you log in the avss, it shows error 99?
If so, please refer to the below link:
supports.zositech.com/hc/en-us/articles/360053032731-What-should-I-Do-if-Network-Error-99-Unknown-Network-Error-appears-when-logging-in-to-AVSS-
If not, the error 99 pops up at your phone when you use the app ?
If you have any problems, please let us know, it is our duty to help you !
zosi Our Whatsapp: +1-866-841-6932
Our Facebook: facebook.com/ZosiTechnology/
Tel:+1-866-841-6932
AVSS does not start correctly. I log in and then it shows only the four black boxes for the cameras. The user interface is invisible. I can still click on buttons. I cannot see them, though. The white boxes on the AVSS app are not there. Please help. I tried many different compatibility workarounds.
Could you please tell me the version of AVSS, device model (it's on the label UNDER the dvr) and device ID(it's on the label ON the dvr) as well as the version of the firmware of the DVR?
To protect your privacy, please contact us privately via Messenger(m.me/ZosiTechnology) or at service@zositech.com , stating the issue you have and including the above informations. Thank you!
@Zak Dwyer Thank you for your patience. Maybe it'll be more efficient when you contact us via Facebook Messenger. Thanks again.
Fabulous, got the AVSS to work in about 5 minutes. Very helpful thanks!
can you redo video my software from zosi is complety different i only have device management and then add the camera etc
Hi
Sorry for the inconvenience caused to you.
Is there anything I can help you with? Is it a system or app problem? You can describe it in detail and we will solve the problem for you.
If you have any problems, please let us know, it is our duty to help you !
zosi Our Whatsapp: +1-866-841-6932
Our Facebook: facebook.com/ZosiTechnology/
Tel:+1-866-841-6932
Great. Thanks.
I go to main menu the i cannot log in. i shows admin but password??? can you help me
If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: service@zositech.com
i tried doing this 4-5 times and still cant get the cameras to pop up on my laptop.does the vga cord HAVE to be plugged in both dvr/laptop for everything to work? if not then what am i doing wrong? i logged into avss w/o any issues.the error under preview is "incorrect acct or password".my doing wrong?
Did you input the right password when you add the device? This password refers to your DVR/NVR's password, not your login password.
@@ZosiTechnology i registered.the pass is always there when logging on thereafter.no need to type it in.i even typed all 3 diff pass (dvr pass/avss pass/zosi smart/view pass).none works.clicked on "forgot pass" to resend it.received 6 digit code.punched it in,nothing.only pass that lets me is when i open up avss.its already there,no need to type it.
@@adamr3028 Yes, if you didn't setup your dvr password and log into the dvr just let the password pass. Then you can also do the same when you add the device in AVSS.
@@ZosiTechnology I tried many times logging into the laptop with the dvr pass.nothing,always a dead end.it wont accept ip addy on my net either.
@@adamr3028 Hi, to better serve you and protect your privacy, please contact us privately via Messenger(m.me/ZosiTechnology) or at service@zositech.com, stating the issue or question you have(picture or video included is better). Please include the order number and the model number of the product you have purchased. You can find the model number on the barcode label on your camera or recorder.
good evening i would like to install the zosi smart app on a pc could you please help me by sending the link
Hi, the zosi smart app on the pc client is the avss. You can check this link to download the avss (slide down, in the software session)version you want: support.zositech.com/hc/en-us/categories/204468688-Downloads-Center
@@ZosiTechnology page not found
You can download the AVSS on your PC and you can follow this guide link: supports.zositech.com/hc/en-us/articles/360003788292-Win-Client-AVSS
If your laptop is MAC, please follow this link: supports.zositech.com/hc/en-us/articles/360006691912-Mac-Client-AVSS
Can it be used for NVR units?
What kind of the Nvr do you use pls ?
ZOSI 960P WIRELSS SYSTEM 8 Channel 1080P NVR Kit
I dont think so,or can you show me your box model number pls?
@@ZosiTechnology My box is in the Philippines
@@azerioner6595 Or can you tell me your order id pls i will check your system information.
I’m stuck in the login part what do I need to do??
Can you tell me what kind of the unit do you have?Or do you have the order id please?
Hello ,can you show me your order id please to check the system?
Now make an vid on how to actually controll the very system from home with an non retard app download that never wants to work.
i have an error MSVCR120.dll when im oppening please help
Hi, Leech. You can check out this article: support.zositech.com/hc/en-us/articles/360035464731-What-if-you-get-an-error-The-code-execution-cannot-proceed-because-MSVCR120-dll-was-not-found-when-you-are-trying-to-install-the-AVSS-Client-
So how do I remote view from my PC 180 miles away from my father's house?
Hi could you please tell me the device model you buy? You can add the device to this AVSS client on PC, then you can remote view from your PC.
@@ZosiTechnology can you make video about this?? true remote viewing from outside home network. or please point to clear instructions.
@@leebektesi Do you mean how to add the device to the AVSS client for remote viewing? You can see this video from 1:13 "Start AVSS" on.
@@ZosiTechnology I will need to do at a later time. I can say it was the AHD 8 version. I tried the AVSS and it won't work yet it works on the Android app.
@@trentonterrill9343 What's app do you use? ZOSI Smart or ZOSI View?
Hi,
Only showing one Channel
Please Help
Hi, thank you for contacting us, it's our pleasure to serve you. Can you provide the model number of your product for us to check first? As well as the screenshots of the problem please. After we received the information, we will find the solution for you. You can contact us via our Facebook account#Zosi Technology or email to service@zositech.com, thanks for your cooperation.
Doesn't help much... Search device shows nothing, device says it is connected, add device by ID says "Offline" gives Error: 0 No process
Please reboot the recorder, go to DVR/NVR's Main Menu--Set up>Basic>Date and time> to open Sync Time with NTP Server. Then click "Update Now" option to check if you can get a successful message. After you get it, please login the app to check.
My zosi security system keeps freezing and I have to reset it
Try to check if the dvr is too hot ,and exchange the dvr power cord pls
ahhhhh - what is the password to type after admin?
You add your password on your device
the default password is normally blank just hit enter when it ask for a password
this is totally different app from what you have now. impossible to set up without your app that is a online required. will be sending back total junk.
Hi, do you mean ZOSI Smart App? Here's the new how-to video about the app: th-cam.com/video/rX4suz0Q4Rc/w-d-xo.html
@@ZosiTechnology no the avss client for windows. the camera I received had no UID and will not take an ip from 3 different routers. Its apparent your cameras only work with your DVR's. after hours of attempts with no avail it is being sent back. I have 8 cameras from 4 different manufactures and this is the only one that took over 5 mins to configure with ispy
ZOSI not working on mobile... Cameras are great but they have the worst app for remote viewing...
Hi Greg, what's your device model? It's on the label under the DVR/NVR. And can you please tell us more details like pictures or video about your issue? You can send these informations via Email at service@zositech.com or via Facebook Messenger(m.me/ZosiTechnology), thank you!
I cant even get the stupid thing to turn on
Can you please tell us your order number and device model? You also can contact us at service@zositech.com or our Whatsapp: +1-866-841-6932
byhtspaawtf
Hi, what can we help? You also can contact our Support Email address: service@zositech.com
How to Setup Remote shit
Hello
The main thing is to make sure that your system is connected to the Internet so that the APP can work remotely.😊
10 dislikes from idiots who shouldnt be near a computer... these instructions are perfect and easy to follow...
Bunch of people who csnt ubderstand basic computer skills and cameras complaining all the time
@Hotovo Done you're an idiot... it has remote connection via internet from another computer thats not in the hone network...
Or you can connect via the smartphone app.
All of those are via INTERNET moron. I can easily monitor my workplace cameras from home 😂
So again, before calling me an idiot... how about you try and figure out that networking
The product does not behave the way that is instructed, idiot!