Iv'e followed the instructions alot of times now but I cant speak trough my mic or use any of my headsets or earplugs for this. i was really exited when I got this, but after sitting here for a couple of hours trying to figure stuff out how I can speak with my friends, make videos and stream I'm just getting more and more mad cuz nothing is working please help, I really need it
Thanks for reaching out to us. That's very sad to hear! Here are some ideas that might help: Sometimes in this case, the solution is pressing the knob on the backside of the interface as described in this article: kb.esi.ms/KB00273EN Also check if the Mic/HiZ input selection switch on the front of the interface is set to "Mic". En plus, it's good to check if you have downloaded the latest driver version. (In some ESI products, there is a CD included, but in most cases the driver on this CD is is no longer up to date.) Since you described that video calls are not possible, the solution could also be to alter the Settings in Skype or any other program you are using. Skype, as an example, privides the section "Audio and Video" in the Settings. This is where you can select your interface and the correct channel. If it still won't work, please send an e-mail to our support team, describing your setup as detailed as possible. Please also mention your computer (vendor and model) or what other system components you are using and what you have tried to fix the issue so far. The more they know, the more detailed they can answer: www.esi-audio.com/support/contact/
Very helpful : ) ..I was vaxed up for 2 days fixing how to record ....I recorded a song but I don't know why it's not playing when I m trying to listen it ..it doesn't play
Hey, thank you for your feedback! Hm... maybe you need to alter your audio settings. When you're working with a Windows PC this setting can be found in your interface's control panel. You open that one and then you click on "File" and then "Windows Audio Settings". Another thing you could check is the little knob on the back of the U22 XT where it says "front / back". If you want to hear the sound on your headphones, it needs to be set "front". Hope that was helpful and you can go on recording!
Hi, im trying to download the driver from the official ESI page and it said there´s a problem with the server over and over again, so i can´t install my interface audio. I´m waiting for help.
Hi! This video is so helpful, but none of the applications on my Mac (Audacity, Garageband, Bitwig) can recognise that my U22 XT is connected to the computer? I have a Rode NT1-A microphone and have made sure the button on the back of the interface is pressed in. I really have no idea what could be wrong and searched the internet to no avail. Any help would save my metaphorical bacon!
The first step would be to check if U22 XT is listed in Audio MIDI Setup (Applications > Utilities) and if not, then how the connection is made to the Mac (cable, adapters, hub, etc.). If you are not able to resolve the issue, please contact our technical support via www.esi-audio.com/support/contact/
@@SophieHewlett Please check that the correct input is selected since U22 XT not only has the microphone input but also the Hi-Z guitar input and the line input on the back. You can find info on our website about this here: kb.esi.ms/KB00273EN ... also, when the issue is listening to the input signal via the output (monitoring), you need to make sure that the In/Mix/Out knob is in the middle or turned towards the In section, otherwise you hear playback only. If you are not able to resolve the issue, please contact our technical support via www.esi-audio.com/support/contact/
Are you referring to Bitwig Studio? If ASIO is selected there and the audio interface does not appear in the selection, then the driver is not installed properly and it would be a good idea to reinstall the driver. If this info does not help, you can contact our technical support: www.esi-audio.com/support/contact/
Unfortunately website is currently unavailable due to a larger outage at our web hosting provider. According to the info we received, they are working to resolve the problem but they could not provide an ETA when everything is back up and running again. We are keeping our fingers crossed! We apologise for the inconvenience and we are available for support questions, product information and driver software via info@esi-audio.com. Your ESI Audio Team!
Hello, i first time did start the interface if i dont push the botton on the backside i hear my self and everything the mic records i just want to use the mic if i dont push the botton the mic doesnt work. Please help
@ShortTimeStorys The button on the back switches between the inputs on the front and the inputs on the rear of U22 XT. If you want to use the microphone input, of course you must set it to the front inputs since the microphone input is on the front. What you hear (= monitoring) is a different issue: the InMixOut knob on the front controls if you only hear what is coming in (= In), what you play from the computer (= Out) or both together (= Mix).
hello, I bought this product and the microphone does not work, and if I press the button on the back, the microphone turns on, but a strong bass is heard in the headphones, if I do not turn on that button, the microphone is not heard, I installed all the necessary drivers, but the application does not allow the antivirus to install it tells me that it has a trojan virus please help me
is there a tutorial for 8-tracks? I followed this video but I can't record anything. The installation is correct with everything working but I can't get the microphone to signal in the software. When I speak I hear in the headphones, but with no signal in the "studio"
The basic setup of U22 XT inside Bitwig Studio 8-Track is explained from 5:01 onwards. It is important to select the ASIO (Windows) or CoreAudio (Mac) driver for the unit. Then if you follow the other steps, you should be able to record. Since you are able to listen to the signal on the headphones, it means you have already selected the input source properly (we explain this also here: kb.esi.ms/KB00273EN). If this does not help, please contact our technical support and we should be able to help you - www.esi-audio.com/support/contact/
This means that the driver is not installed or not installed properly. Assuming you have a U22 XT, please download the latest driver from our website, install it and then try again.
yea, this doesn't work for me at all, I can't even install the drivers cause for some reason it just remove all the sound from my pc, and when I uninstall the driver, and restart, the sound it's back
It worked, but i have a problem, the quality is very bad, i can't hear my hi-hats or kick or any other low-end sounds, I can only hear my track perfectly for a split second when i click the 48V switch, and then the quality goes back to some poorly EQ'ed mess. Any help would be appreciated, thank you.
A possible solution cloud be to check the little Mix control in the middle of the interface. It allows you to control the input monitoring (i.e. whether you want to listen to the input signal in realtime or the computer playback signal or both). When the knob is turned all the way to the left (In), you can hear only the input signal. When it is turned all the way to the right (Out), you hear the output signal. In the middle position, you can hear both equally. If the problem still occurs, please reach out to our support team: www.esi-audio.com/support/contact/
Hello! I cant mute the return of my guitar... I mean, open a VSTi on DAW and I ear the clean tone when I'm playing. I'ts very very annoying can not mute this. Its a pasty sound. Please help me :/
This could mean that the hardware monitoring is turned on. For U22 XT, you control this with the "In Mix Out" knob on the hardware. If it is between "In" and the middle, you will hear the input signal in realtime. If it is all the way set to "Out", you will only hear playback from your computer.
Hello, I can hear the voice on my headphones but softwares do not hear the microphone (also windows). Also Peak 1 Green Light is just turning on for 1 second and after that the light shuts down!
The solution might be to check the button on the backside as described in this FAQ article: kb.esi.ms/KB00273EN If the problem still occurs, please reach out to our support team: www.esi-audio.com/support/contact/ Thanks!
I recently purchased an interface from ESI, but the microphone and headphones sound distorted. I tried to record my voice with songs, it sounds distorted. What is the problem? 
I am sorry you are having problems. This is not something that can generally be answered since this sounds very general and we need to know a lot more details about your system configuration (computer, operating system, software used, etc.) ... also which ESI product you are using. You can have a look at our knowledge base kb.esi-audio.com/ and if there is nothing you can find, please contact our technical support via www.esi-audio.com/support/
@@ESIaudio I know the buttons should appear green, not orange-red. They appeared orange-red to me, and when I turn the volume down, they only flicker slightly green.
@@mihaela449 I assume you refer to the LED indicators that show the input level? If they are red, the signal is clipping and too loud. Orange is OK, then you are close to clipping and green shows it is a lower level and there is a signal. However, we still do not know what you are actually trying to do and what ESI products you are using. The best way is to explain what the problem is, what you are trying to do and what product from us with what software you are using and contact our tech support with that info: www.esi-audio.com/support/
I have the ESI audio interface. However the earphones I have do not fit the opening at the front and I cannot hear anything. Do you have any recommendations on how to hear the sound?
Depenting on what earphones you use, you might need an adapter to 1/4". Of course you could also use the ESI eXtra 10 headphones since they fit perfectly :)
Hi!! I need your help, so when I recorded my vocal and there is some problem, it is not lound enought, I am trying take more gain but there are noise put in my microphone too much, do you have some recommendation for the situation.
There are two ways to raise your gain on a technical level: The first is to raise the gain via the knob on the front of your interface. I think you've tried that already. So, regarding your noise question: Is the noise only in your headphones or on your recording, too? If it is only in your headphones, you can turn your headphone gain down while recording. The second way is to increase the gain in your software. If you record with Bitwig, click on your Audio track and then increase the dB level by pulling the orange bar to the right. On a non-technical level, it is also important to be very close to the microphone when recording and make sure, there is no background noise coming from the room you're in. We hope that was helpful!
@@razmanrhoads2078 This sounds like a mismatch of the sample rate inside your audio application ... for instance if the software is set to a different sample rate than the audio hardware something like this could happen. Since this is very specific to what exactly you are doing (audio software, OS version, etc.), please contact our tech support via www.esi-audio.com/support if the problem is still there.
@@zyapexx Please check if the inputs on the front (microphone / instrument) or the line inputs (RCA connectors) on the back are selected. Find our how in our knowledge base: kb.esi.ms/KB00273EN
Sure, you can! In this tutorial we use Bitwig Studio 8-Track, since this program is part of the software bundle. But you are free to use any DAW you are familiar with!
Hi! We are sorry that you are not satisfied with the U22 XT cosMik set. Of course, it does not meet our requirements. What exactly don't you like about the product? We are always open for improvement. If it's not too much trouble, you can send us an e-mail at info@esi-audio.com. We are confident that we can resolve the issue quickly. Thank you for your feedback!
![ตีสิบเดย์ [FULL] | นางเอกหมอลำเงินล้าน "อุ๋งอิ๋ง เพชรบ้านแพง" & ไฮโซสาวสุดฮอต "ลิลลี่ เหงียน"](http://i.ytimg.com/vi/jPxQS_EgrJ4/mqdefault.jpg)
Hi! Please I need to know of which conductive metal are the RCA made, to choose the right RCA cable. Thanks!
In case of U22 XT, the RCA connectors are chrome plated. Please note that this is not the same for all of our other products.
Iv'e followed the instructions alot of times now but I cant speak trough my mic or use any of my headsets or earplugs for this. i was really exited when I got this, but after sitting here for a couple of hours trying to figure stuff out how I can speak with my friends, make videos and stream I'm just getting more and more mad cuz nothing is working
please help, I really need it
Thanks for reaching out to us.
That's very sad to hear! Here are some ideas that might help:
Sometimes in this case, the solution is pressing the knob on the backside of the interface as described in this article: kb.esi.ms/KB00273EN
Also check if the Mic/HiZ input selection switch on the front of the interface is set to "Mic".
En plus, it's good to check if you have downloaded the latest driver version. (In some ESI products, there is a CD included, but in most cases the driver on this CD is is no longer up to date.)
Since you described that video calls are not possible, the solution could also be to alter the Settings in Skype or any other program you are using. Skype, as an example, privides the section "Audio and Video" in the Settings. This is where you can select your interface and the correct channel.
If it still won't work, please send an e-mail to our support team, describing your setup as detailed as possible.
Please also mention your computer (vendor and model) or what other system components you are using and what you have tried to fix the issue so far.
The more they know, the more detailed they can answer: www.esi-audio.com/support/contact/
Very helpful : ) ..I was vaxed up for 2 days fixing how to record ....I recorded a song but I don't know why it's not playing when I m trying to listen it ..it doesn't play
Hey, thank you for your feedback! Hm... maybe you need to alter your audio settings. When you're working with a Windows PC this setting can be found in your interface's control panel. You open that one and then you click on "File" and then "Windows Audio Settings".
Another thing you could check is the little knob on the back of the U22 XT where it says "front / back". If you want to hear the sound on your headphones, it needs to be set "front".
Hope that was helpful and you can go on recording!
Hi, im trying to download the driver from the official ESI page and it said there´s a problem with the server over and over again, so i can´t install my interface audio. I´m waiting for help.
Hi Mery, thank you for informing us! We're working on the issue trying to fix it. We'll let you know as soon as we know more.
Hi Mery, good news: Our page is on again! :)
Hi! This video is so helpful, but none of the applications on my Mac (Audacity, Garageband, Bitwig) can recognise that my U22 XT is connected to the computer? I have a Rode NT1-A microphone and have made sure the button on the back of the interface is pressed in. I really have no idea what could be wrong and searched the internet to no avail. Any help would save my metaphorical bacon!
The first step would be to check if U22 XT is listed in Audio MIDI Setup (Applications > Utilities) and if not, then how the connection is made to the Mac (cable, adapters, hub, etc.). If you are not able to resolve the issue, please contact our technical support via www.esi-audio.com/support/contact/
Did you get this sorted? Mine recognises it but can’t seem to hear anything from the mic when it’s attached
@@SophieHewlett Please check that the correct input is selected since U22 XT not only has the microphone input but also the Hi-Z guitar input and the line input on the back. You can find info on our website about this here: kb.esi.ms/KB00273EN ... also, when the issue is listening to the input signal via the output (monitoring), you need to make sure that the In/Mix/Out knob is in the middle or turned towards the In section, otherwise you hear playback only. If you are not able to resolve the issue, please contact our technical support via www.esi-audio.com/support/contact/
I selected ASIO in the settings but the audio interface doesn't show up when I want to select the device
Are you referring to Bitwig Studio? If ASIO is selected there and the audio interface does not appear in the selection, then the driver is not installed properly and it would be a good idea to reinstall the driver. If this info does not help, you can contact our technical support: www.esi-audio.com/support/contact/
Hi there! I´m from Portugal and I recently bought the ESI U22 XT but I can´t acess any of your sites for downloading the drivers... Can you help me?
Unfortunately website is currently unavailable due to a larger outage at our web hosting provider.
According to the info we received, they are working to resolve the problem but they could not provide an ETA when everything is back up and running again. We are keeping our fingers crossed!
We apologise for the inconvenience and we are available for support questions, product information and driver software via info@esi-audio.com.
Your ESI Audio Team!
Hello,
i first time did start the interface if i dont push the botton on the backside i hear my self and everything the mic records i just want to use the mic if i dont push the botton the mic doesnt work. Please help
@ShortTimeStorys The button on the back switches between the inputs on the front and the inputs on the rear of U22 XT. If you want to use the microphone input, of course you must set it to the front inputs since the microphone input is on the front. What you hear (= monitoring) is a different issue: the InMixOut knob on the front controls if you only hear what is coming in (= In), what you play from the computer (= Out) or both together (= Mix).
hello, I bought this product and the microphone does not work, and if I press the button on the back, the microphone turns on, but a strong bass is heard in the headphones, if I do not turn on that button, the microphone is not heard, I installed all the necessary drivers, but the application does not allow the antivirus to install it tells me that it has a trojan virus
please help me
Please contact our technical support with more details about your problem and especially about your computer system - www.esi-audio.com/support/
is there a tutorial for 8-tracks? I followed this video but I can't record anything. The installation is correct with everything working but I can't get the microphone to signal in the software. When I speak I hear in the headphones, but with no signal in the "studio"
The basic setup of U22 XT inside Bitwig Studio 8-Track is explained from 5:01 onwards. It is important to select the ASIO (Windows) or CoreAudio (Mac) driver for the unit. Then if you follow the other steps, you should be able to record. Since you are able to listen to the signal on the headphones, it means you have already selected the input source properly (we explain this also here: kb.esi.ms/KB00273EN). If this does not help, please contact our technical support and we should be able to help you - www.esi-audio.com/support/contact/
When it says device at 5:22 it only says none and doesn’t say the other option so I can’t actually do anything after that step
This means that the driver is not installed or not installed properly. Assuming you have a U22 XT, please download the latest driver from our website, install it and then try again.
yea, this doesn't work for me at all, I can't even install the drivers cause for some reason it just remove all the sound from my pc, and when I uninstall the driver, and restart, the sound it's back
It worked, but i have a problem, the quality is very bad, i can't hear my hi-hats or kick or any other low-end sounds, I can only hear my track perfectly for a split second when i click the 48V switch, and then the quality goes back to some poorly EQ'ed mess.
Any help would be appreciated, thank you.
A possible solution cloud be to check the little Mix control in the middle of the interface. It allows you to control the input monitoring (i.e. whether you want to listen to the input signal in realtime or the computer playback signal or both). When the knob is turned all the way to the left (In), you can hear only the input signal. When it is turned all the way to the right (Out), you hear the output signal. In the middle position, you can hear both equally.
If the problem still occurs, please reach out to our support team: www.esi-audio.com/support/contact/
Hello! I cant mute the return of my guitar... I mean, open a VSTi on DAW and I ear the clean tone when I'm playing. I'ts very very annoying can not mute this. Its a pasty sound. Please help me :/
This could mean that the hardware monitoring is turned on. For U22 XT, you control this with the "In Mix Out" knob on the hardware. If it is between "In" and the middle, you will hear the input signal in realtime. If it is all the way set to "Out", you will only hear playback from your computer.
Hello, I can hear the voice on my headphones but softwares do not hear the microphone (also windows). Also Peak 1 Green Light is just turning on for 1 second and after that the light shuts down!
The solution might be to check the button on the backside as described in this FAQ article: kb.esi.ms/KB00273EN
If the problem still occurs, please reach out to our support team: www.esi-audio.com/support/contact/ Thanks!
I recently purchased an interface from ESI, but the microphone and headphones sound distorted. I tried to record my voice with songs, it sounds distorted. What is the problem?

I am sorry you are having problems. This is not something that can generally be answered since this sounds very general and we need to know a lot more details about your system configuration (computer, operating system, software used, etc.) ... also which ESI product you are using. You can have a look at our knowledge base kb.esi-audio.com/ and if there is nothing you can find, please contact our technical support via www.esi-audio.com/support/
@@ESIaudio I know the buttons should appear green, not orange-red. They appeared orange-red to me, and when I turn the volume down, they only flicker slightly green.
@@mihaela449 I assume you refer to the LED indicators that show the input level? If they are red, the signal is clipping and too loud. Orange is OK, then you are close to clipping and green shows it is a lower level and there is a signal. However, we still do not know what you are actually trying to do and what ESI products you are using. The best way is to explain what the problem is, what you are trying to do and what product from us with what software you are using and contact our tech support with that info: www.esi-audio.com/support/
I have the ESI audio interface. However the earphones I have do not fit the opening at the front and I cannot hear anything. Do you have any recommendations on how to hear the sound?
Depenting on what earphones you use, you might need an adapter to 1/4". Of course you could also use the ESI eXtra 10 headphones since they fit perfectly :)
Hi!! I need your help, so when I recorded my vocal and there is some problem, it is not lound enought, I am trying take more gain but there are noise put in my microphone too much, do you have some recommendation for the situation.
There are two ways to raise your gain on a technical level:
The first is to raise the gain via the knob on the front of your interface. I think you've tried that already. So, regarding your noise question: Is the noise only in your headphones or on your recording, too?
If it is only in your headphones, you can turn your headphone gain down while recording.
The second way is to increase the gain in your software. If you record with Bitwig, click on your Audio track and then increase the dB level by pulling the orange bar to the right.
On a non-technical level, it is also important to be very close to the microphone when recording and make sure, there is no background noise coming from the room you're in.
We hope that was helpful!
Hi.. is it have monitor function?
Hi... ...yes of course, there is hardware direct monitoring on the front panel of the U22 XT
@@ESIaudio Ok.. Btw i had some issue.. why my mic cant setting at 9600hz? its going to sound like speed up/bug voice when recording..
@@razmanrhoads2078 This sounds like a mismatch of the sample rate inside your audio application ... for instance if the software is set to a different sample rate than the audio hardware something like this could happen. Since this is very specific to what exactly you are doing (audio software, OS version, etc.), please contact our tech support via www.esi-audio.com/support if the problem is still there.
I use FL studio and I need to record guitar . Can u give me some help?
Our friends of FL Studio offer a support page with links to FAQs and video tutorials. Check them out here: www.image-line.com/support/
@@ESIaudio
I mean when I plug my guitar to interface and play , the input and output panel ( which we can find in taskbar) doesn't give signal.
@@zyapexx Please check if the inputs on the front (microphone / instrument) or the line inputs (RCA connectors) on the back are selected. Find our how in our knowledge base: kb.esi.ms/KB00273EN
Can I use it on another program?
Sure, you can! In this tutorial we use Bitwig Studio 8-Track, since this program is part of the software bundle. But you are free to use any DAW you are familiar with!
DHW
Are there drivers for Linux?
U22 XT works with Linux without a separate driver. Just plug and play :)
@@ESIaudio Thank you, then I will buy and try)
Stupid technology and software
Horrible product
Hi! We are sorry that you are not satisfied with the U22 XT cosMik set. Of course, it does not meet our requirements. What exactly don't you like about the product? We are always open for improvement. If it's not too much trouble, you can send us an e-mail at info@esi-audio.com. We are confident that we can resolve the issue quickly. Thank you for your feedback!