Seething inside, believe me. But, my frustrating experience with the camera shouldn't be the core of the review. That wouldn't be fair to the camera itself and likely wouldn't benefit anyone except those who like to ride the downward spiral.
Well, I had to return two defective brand new X-T5s before getting a "good"one, so I wouldn't call the X-T5 bomb proof either. I also just returned a defective new XF 16-50 kit lens. Fuji appears to be struggling with quality control in an attempt to make production match demand.
Ive been a Fuji user since 2012 and I have noticed their products slowly fading in build, operation and production quality since the X-Trans III models, the last of the great Fujis in my personal and experience and observations. Coincidentally that was the last of the Made In Japan models, kinda weird right.
I experienced the same! I sold my xt-5 because it felt a bit cheap compared to earlier models I owned as well as the autofocus problems. Bought the Nikon ZF and really appreciate that camera. Next to that I also have my Fuji x-pro 2 still that I use for personal work, which will probably always be the favorite camera I ever owned!
Sorry to hear of all the problems you’ve had. I’ve had my X-T50 since launch back in June and it’s been great. But I hear ya. Modern tech should just “work”, especially for the amount of money you throw at it.
I was thinking about "upgrading" my original X-T30 but, and this is far from the first story I've heard about this camera's reliability, have decided to keep the X-T30 which is utterly reliable and is one of the most enjoyable cameras I've ever used - definitely a lot more fun than my GFX100Sii. Wonderfully honest review and many thanks.
man, same here. I'm on x-t30 right now and it's been very reliable, so issue at all. I wanted to upgrade too but this video gets me thinking twice about it. 😢
Hi Dylan, sorry to hear you got a lemon xt50. I have had mine for a couple months also and it has been a positive pleasant experience. I’ve had a couple cameras where the card is in the battery compartment with tight spaces , hard to get out trying to grab it with your fingers.Dont know if this helps but I found there is a lip on the card and I use my fingernail to pull it out enough where it is easier to grab. Hope mine continues to be good as I do like the form factor of this camera. I also put a small rig grip which makes it easier to hold well ,my only real gripe is I find the on off dial a bit small. Good luck to your ongoing experience with this Fuji👍😀
Glad to hear you haven't gone through the trials and tribulations I have. It's been a super disappointing experience after going through almost every body since the original X100 and investing in their high-end cameras and lenses for my business. It's been an incredibly souring experience having to deal with their lacklustre customer service.
Sucks to year all the issues you have had, mine has worked incredibly well so far. If it had the vertical screen I would say it was my perfect fujifilm camera for me. Love your work and hope your issue gets solved quickly.
Thanks for this honest and enlightening report. My X-T4 is my first Fujifilm camera. I greatly enjoy the Fuji experience with the dials and have had a great time using it. But, six months out of warranty the LCD screen developed a major issue. So disappointing. I did not upgrade to the X-T5. My plan was to wait for the X-T6 (2025 maybe?), but now I am rethinking Fujifilm altogether and considering another brand. Fujifilm's delivery issues have also been an abomination. I have been trying to get an X100VI for a carry around and that looks to be an impossible dream. Fuji is seriously letting its customer base down. Sad now with these QA issues.
We'll see what the future holds, for sure. Delivery is a real issue for Fujifilm now. In Korea, they're still not done delivering their pre-orders... I chatted to my local store and he said that at this rate, they won't be able to actually get one on the shelf for sale until next year. It certainly speaks to the power that showing your camera on TikTok can have, but it's disappointing from the perspective of those who actually want a camera to make photographs with.
I do my best to keep these things level. It's a decent camera, for sure, but my experience has been awful. I'm seething inside, but that's not much use to anyone else!
I bought an XT5 when they first came out but returned it after about two weeks. In the time I had it I didn’t get a single sharp image out of it, with a variety of lenses. Fujifilm diagnosed it as a faulty IBIS system, which appeared to be making the sensor twist as a photograph was taken. I went back to using my Xpro2, which I adore, and was quite happy. I then bought an XF 33mm, and am having trouble with it missing focus intermittently. Fujifilm build quality isn’t what it was I fear.
I get sharper images with my X-T30 than with the X-T5. I've found the camera disappointing. You're right though: I should see if it's a fault with the IBIS system or something.
First off, I can understand your motivation to pick one up. I used to run with an XH2S and XT30II, I loved how different the two cameras were and there existed plenty of opportunities where I didn't need the flagship weight, size and features and appreciated instead something much smaller and compact yet still giving me the same Fuji colours and IQ. XT30II+Zeiss Touit32 was a match made in heaven 🥰 Secondly, I think perhaps you have been unlucky or there is a bad batch/box that you keep getting fed from. I have not heard of so many of the issues you've had, but all your points are valid. When I consider I picked up my XT30II new for a little over $1000AUD, this XT50 is over $2000AUD!, this is not a small mark up, its TWICE the price! And at this price point, for a single card slot play thing... its really a big no deal from me. Everything you mention is almost palatable at $1000AUD, but $2k?! Hell no! I spent $2000AUD on the XS20 as a bridge till I could afford a second XH2S and that being equally as expensive and single slot never sat well with me.. I couldn't wait to shift it and replace with a second XH2S (mind you the XS20 was a great camera, no issues with it whatsoever). I'm a firm believer in bad batches. Matthew Rudderman fell out of love with his XH2S for similar QC issues to yourself, however I sit here with 2x XH2S's that never missed a beat.. And about your warranty, it leaves a bad taste in the mouth, especially because you shoot professionally with Fujifilm. I can only think either they don't know who you are (and they really ought to, you're ambassador level of output and voice!) or they do and are cautious about the message they send to the broader community that they too can get refunds so easily? I appreciate your feedback, its surprising how the silly things like no lock on the dial or annoying card ejection practices can affect the user experience. There's too much rushing with new bodies these days, take a little more time in R&D Fuji.. it'll be worth it in the long term.
Thanks for taking the time, as always, to chime in with your detailed thoughts. I'm right there with you on the "bad batch" etc. All it takes is a tired worker to miss a few faults and that can happen to any company that has to pump things out as quickly as people desire in the modern world. But, the customer service was ridiculous. Blaming me and refusing to even push it up the chain left a sour taste, indeed. I'm currently working with a GFX 100S, a pair of X-H2S bodies, and an X-T5, not to mention all the bodies that went before them and the lenses that mount to them. Regardless of my little reach into the world of potential customers, Fujifilm should really be trying to keep me as a happy and loyal customer, as they should to everyone who comes through the door. This experience has tarnished my view of their overall offerings, to be sure. What will go wrong next? How much will it cost me? It's hard to shake those feelings.
@@DylanGoldbyPhotographer Yeh it really is hard to separate and compartmentalize the brand (as a whole) from the local district response. I've only positive things to say about the brand representatives and offices here in Sydney, but I know that this is not always the case in other countries and regions. I think you would have been very well looked after over here. Also staff come and go, next time your experiences might be very different. Try not to let Fujifilm leave a bad taste in your mouth, the company would actually be probably quite shocked at your treatment and heads would roll if they properly knew...
I must say you are my favorite Fujifilm TH-camr. Your photographs are simply beautiful. Can you give a quick summary of how you edit them? Seems like you reduce the saturation and add some kind of dark punch to them? Sad to hear about the quality issues of the X-T50 btw. Not something I'm used to by Fujifilm.
I've been a long term fuji user, and a Fuji X shooter since 2016. I started with the X-T10 which was £499 body only (XT-50 is £1250 body only) The X-T10 was my primary go to camera for almost 4 years (I shot with X-Pro 1 and 2, X-E2s during that time) The rubber on the X-T10 needed gluing back down after heavy use, but it was still working till the day I sold it (Earlier this year) . Since then I've owned X-T3s, X-T5s and an X100VI I have no build quality issues with any. But your issues with not 1 but 2 X-T50s make me wonder about future build quality... If the X-T50 was still sub £1000 , you can expect some compromises, and it is a camera I'd have considered as a 2nd body when shooting with the X-T5 but at the current price, I'd be more inclined to get a 2nd X-T5 if it was absolutely necessary that I had 2 interchangeable lens cameras with the same sensor(however it is easy enough to edit the X-Trans 4 and 5 files to get a similar result)
Great video, thank you. I bought an XT-50 about a month ago but don’t use it that often so I’m still in the process of setting it up. It’s my first Fuji so I’m still coming to terms with the system. Personally, I hate custom buttons and dials so I’ve switched them all off aside from one that I use occasionally to toggle from EVF to rear screen. I’ve moved the Q menu to the button next to the shutter release so that I don’t keep activating the menu accidentally. I don’t want to mess this up by experimenting but I’ve heard that the FS buttons on the dial can be used as different user profiles, not just to add different film sims to the dial. Is this right? As I will be using the camera on a tripod a fair amount, I’d like to be able quickly to switch to a tripod profile (eg no IBIS, RAW only, rear screen on, horizontal/vertical assist etc). Can I programme one of the FS dial positions to do that?
Sorry you had a bad experience. I switched from the S-X20 to the X-T50. My dials are all firm and only get knocked out of position when it gets snagged in my bag. I also never had the heat issues. Shot in Istanbul in the middle of summer and it never felt hot to the touch. I absolutely love mine, but I am not using it for vlogging or professionally. I am at about 10k photos and it has worked perfectly. One misconception people have is this is an entry level camera. It is not. That is the X-T30ii. In my opinion, this is for the top of the fuji hobby market, where I am. Sorry you got two lemons.
I am on the market for a new camera and narrowed down to Fuji xs20 and xt50. I was wondering why you made a decision to switch. I would appreciate your comments.
I am a photo centric amateur user so the x-t5 was overkill. I really didn't like the flip out screen on the X-S20 and wanted a shutter dial, plus I don't vlog. I bought the 50 and ran them both for 3 weeks thinking I would just return the 50 within the 30 day return period if I didn't like it. I ended up loving the 40mp sensor. I liked the extra crop and digital zoom when shooting photos, which was unexpected, plus it has a native shutter dial. The screen, digital zoom, and 40mp sensor are the three reasons I kept it. Also, MPB gave me a killer trade in price so I didn't feel like I was taking a hit on the trade in.
QC, most likely. When making hundreds of thousands of something, maybe even millions, there are likely to be issues with some. Getting this many issues and then having a bad customer service experience just makes the whole camera a bit sour for me.
Fujifilm has really dropped the ball. Their latest firmware for the X-H2/s and X-T5 has made AFC eye tracking inconsistent. You would think the smaller lenses with less glass to push around that the AF would be better than FF
I agree that they started really strong in the mirrorless race and have struggled to keep up with the way the industry is going. It's sad to see because the images they make when the cameras function well are just beautiful. But, that's of no use when the cameras falter so often.
thankfully they have addressed this very recently and will be releasing a new firmware for the X-H2/S in november. We can only hope this will be extended to the X-T5 in the near future as well.
Great review that tells it like it was for you. I'd like to try one myself before I commit to buying one or part exchanging my Olympus OM-1 and 3 lenses for it .
Fuji must add weather-sealing to their next generation X-S30 and X-T60. The competing cameras like the a6700 or cheaper fullframe cameras around the same price point all have it.
I think heat management is the main reason why those series don't have WR, on top of the additional cost of course. Will have to see if overheating can be improved in the future, but I'm not holding my breath.
@@ofthenearfuture my reference is the a6700 which is basically the same camera as the X-S20 but from Sony. If that or even the same size full frame A7Cii can be weather-sealed, why not the Fujis? It sounds more like Fuji wants to upsell to the more expensive cameras.
I have the XT3,XT5, XT50 and XH2. the my work Horse is the XH2, it is the largest body that is able to use even the biggest of lenses. the XT5 is a good camera but the body and the 100-400mm lens is not a good match. it's better with smaller lens. the XT3 and 50 have the same battery, the xt50 does not have a separate battery charger so I use the one from the XT3. I have only used the XT50 on two outings one with the 16mm F 1.4 the other with the 16-80 F-4 with good results and no issues. The SD card set up is the same as the Nikon ZF & ZFc. it is easier to remove the card with out the battery but if you push the card down it will help push the card up enough that id does not come flying out of the camera. I have the SmallRig grip and the grip does help and the lower plate is designed to mount on a tripod. the problem is because the camera body is smaller than the XT5 so the space between the lens on larger glass is tight. I purchased the half case and the leather case does make the grip of the camera better, the bottom of the case has a metal plate that increases the overall height of the camera slightly. I have a Peake Design ( Leash ) camera strap ann it works well. If you want to use the Fujifilm cable shutter release you will need a 2.5- 3.5mm adapter as the shutter release port is 3.5mm.
There must be something to this. I've sworn this camera off. On my inaugural test shoot I had the screen go completely blank on me twice within about 5 minutes and the camera was completely unresponsive. It would reset only after removing and replacing the battery. No message. No overheat warning. Just blank screen.
Urgh! Sorry to hear you're having issues as well. Hopefully, Fujifilm will be a little better at dealing with yours than they were mine. Their attitude has put a permanent stain on my trust in them as a company. Good luck!
I thought this review was very balanced considering what you’ve been through. I don’t have a Fuji Service Centre near me so I would have been apoplectic by now! Maybe the quality has dipped with the need to meet demand? I love Fuji but must admit I’m starting to look to see if there is an alternative I can be happy with. I looked forward to the x-t50 release but the top dial for simulations only killed that. Weather sealing is important too though!
The simple fact is that me ranting about Fujifilm or this camera in an overall sense would just be that, a rant. I still wanted this to be useful to those considering the camera while putting forward my experience. It's unfortunate that Fujifilm's customer service has fallen this far. As an FPS member with tens of thousands in gear, I was unimpressed. I can't imagine how the average consumer might fair.
This was pretty damning for Fuji, both for their build quality and QC but also their customer service. I really hope it gets sorted for you, because this gives me little confidence in their newer gear.
As I said in the review, I can't possibly speak for the broader QC issues that Fujifilm might have, but the customer service experience was unpleasant. That is what sours me the most.
Excellent review, Dylan! I have an X-T3 and have been thinking about how to use this body with a small lens so I can avoid purchasing another body. What do you think of Fuji's 27mm pancake lens? Would you recommend this or another to keep things as small as possible? Thank you.
Thanks for watching, Tom. I never liked the pancake lens. I always found it lacking any sort of feeling in it's images. A solid performer, no doubt, but not an interesting lens. On the other hand, my good friend Roy, who you may have seen in the 56mm showdown I did, loves that lens and uses it all the time. If you have the opportunity to try one and see if it works for you, definitely give it a run!
Also got rid of the 27mm due partly to the look of the images, lack of aperture ring on my old version, and quite a bit of flare when sun was in the frame.
I’ve been a Fujifilm shooter since the X-T1 came out. Not exclusively, but consistently. I’ve owned the X-T1, X-H1, X-S10, X-E3, X-E4, X100S, and X100F. I was in on the pre-order list at my local camera store for the X100VI and missed out on the first shipment by two cameras. Unfortunately, I’d already sold my X100F to help fund the VI. When it became clear that I was in for a very long wait, decided to get an X-T5. I loved the size, weight, tilting screen, and the prospect of some of the newer film sims. Sad to say, the camera had issues. I could not get even single point AF to work even with plenty of light; the camera would indicate it had acquired focus, but the images were not sharp. Not at any shutter speed, any aperture, and distance, with any lens. Worse still, the image quality was awful; no punch, no contrast, no clarity or sharpness. The images looked washed out and reminiscent of very old film stock in some cases (and not in a good way). After a few days, I returned it to the store and ended up with a second Nikon body instead. I’m still on the list for the X100VI but I don’t know if I’ll buy it or not, should it ever arrive….
Extremely frustrating how Fuji snatched defeat from the jaws of victory with this camera. All they had to do was stick all the modern bells and whistles into an xt20 and they made a mess of it. The film sim dial is an abomination. Poor idea that was also poorly executed. They need to remove the focus-wart and put the d-pad back. The price point would've been just about bearable without these substantial missteps but with the xt5 only $300 more its a no brainer which is so annoying for those of us who love this small form factor. The XT** line is supposed to be 85% or the XT* line at half the cost. Now it's 60% of the features at 90% of the cost and a larger body too. Feel like Fuji have started to lose their way over the last 18mths and that is from a pretty fanatic fuji fanboy...
Calling the Film Simulation dial an "abomination" is just so ridiculous. It's been a greaet workflow enhancer in my photography. Of course it would have been better to let us assign custom recipes to it, but other than that it's been nice to quickly try different looks for the same shot. THe form-factor of the x-t50 make it a no-brainer it's basically a smaller x-t5 for a few hundred bucks cheaper. I got the pancacke lens for that saved $300 and now I basically have an x100VI/X-T5
@@compteprivefr there aren't many wrongs or rights in photography but this is one of them and you're wrong. If quickly trying different looks is your thing just bracket your favorite sims which is a thousand times quicker and better than flicking the dumdum dial in between shots. The bracket setting is conveniently located on the drive dia....oh wait, they took it away for the abomination. No argument from me regarding the form factor. It's one of the things I loved about that line of cameras. but it's not supposed to be a few hundred bucks cheaper than the xt5, historically it was always half the price. i would say that the dial is doing exactly what is was designed to do. Entice and fascinate new shooters who have already been duped by the x100 hype and can't be bothered to figure out a camera for grown-ups...
FWIW I had the same experience with the xh2. First body died the afternoon I bought it, second one had two repairs before I eventually gave up and swapped it for the older (more reliable) xt30ii 😂 After 8 years of using Fuji gear exclusively I sold all my other Fuji lenses (about 6 at the time) except for the small 35 f2 and bought a collection of sigma i series primes and a Sony a7cr. I use the Sony 90% of the time and especially when I need reliability (auto focus and build) or to shoot in low light, I use the xt30ii when I want to shoot static subjects in daylight in JPEG. I feel like Fuji puts all their quality into the GFX line now and the x series range has become a cheaper range for casual shooting. It’s a shame as early x series cameras felt much better built and were much more reliable.
Urgh! Sorry to hear you went through the same thing with a camera that should have the most rigourous QC in the entire X lineup. Glad you've got some working gear now, though!
Excellent objective review as usual. It appears that Fuji’s quality control has seriously declined. I will stick with my XT3, which has generally served me well as an amateur stills photographer.
The X-T3 is still my favourite X series camera. If they'd just update exactly that body with IBIS and the new stacked sensor, I'd be rid of the X-H2S bodies in a heartbeat.
Thank you for this video, Dylan. I’ve been using Fuji for 10 years now, but recently I’ve decided to stop all future purchases of Fuji. I may reevaluate my decision in the future if QA improves. Looking at other options presently.
Wow. I've taken the X-T50 on a month long trip to Europe, from the wet dreary climate in Norway to the heat of southern france, and it held up just fine. and I've been using it for the past month in NYC on street walks. It's odd that you've had to deal with 2 defective units. The film simulation dial has been interesting, but the main factor that trumps all is the form factor. Interchangeable-lens 40mp sensor that can fit in my pocket (paired with the 27mm pancacke lens) and just dangle on a writ-strap trumps all other factors. I'm basically getting a more convenient. X-T5 for a bit cheaper.
Glad you've had a good experience. Unlike you, with the experiences I've had, I'll never have this camera dangling off a strap around my neck in case it gets offended by some passing humidity. It will be in a bag and out of the way when not being used, which is a real shame. Not being able to trust your camera makes it completely useless. Hope yours continues to serve you well!
You are amazingly tempered in your review of the pros and cons. I’ve had some issues with Fujis in the past which, along with their ever more illogical menu layout and endless supply chain “issues” have really soured me on the brand. But i love the size-image quality balance of apsc-sensor cameras. And Fuji has the great apsc lens options (including third party her). Hence my continuing to consider them.
It took a couple of revisions of my notes to keep things this balanced. I didn't want to let my emotions towards my experience cloud the review and I'm glad that made it through. I'm with you on size. That and Classic Chrome are two of the only things that keep me using Fujifilm cameras. There are some great, if somewhat overpriced, lenses in their lineup, as well.
Sorry to hear of your travails with this camera. I considered getting the xt-50 for a while, but ultimately decided on a used xt-30 for half the price - no issues like you describe (thank goodness). For me the smallness of the xt series is the main factor. Good video.
Sorry to hear that. Seems like your heat problem is related with the battery running low. Anyway, my XS-10 has been great with 2 years of moderate usage, but in this last trip, the top left dial is showing bad electrical contacts problems, switching by itself. I've put the camera down and the problem seemed to go away, but now and then I see it again. That dial is customizable and I could just disable it and that wouldn't affect my photography much, but, if that happens to any other dial on the camera I would be in trouble. I'm not very impressed by Fuji build quality anymore
Unfortunately, the heat has nothing to do with that issue. The battery draining is fixed, but the heat remains. Not fun! Honestly, the amount of dial and button issues I've had with Fujifilm cameras is ridiculous as at this stage. My X-T1 shutter dial would work if you pressed it down on top, but without that pressure, it wouldn't work. It's a bit comical at this point with Fujifilm's build quality. :(
This is far from a professional tool. It will never be used in that context. The reliability and support should be there for any overpriced toy, as well. Unfortunately, Fujifilm have completely lost my trust with this experience and for my professional work, when the X-H2S cameras begin to fail, I'll likely be looking to a Nikon at this point.
One thing about this camera that I don't hear anyone mention, is that it does not seem to support tethered shooting (whereas the X-S20 does). As I enjoy tethered shooting for some situations, that is an issue for me! By the way, I must say that you show off some really nice images at the end.
Sad to hear that you have had a bad experience with X-T50( Our pair of demo units works fine as of now. However I have the same self discharge issue with X100V and the main board was replaced
Glad to hear your demo units are fine. It really does seem that I got exceptionally unlucky this time around. I'd heard about this discharge issue several times, as well, but this is the first time I've experienced it. Not great QC, it seems.
I bought this camera a few weeks ago. So far, i had no problems, but admittedly, I did not use it much yet. I had an xt3 before, and I really enjoy the xt50. Hopefully these kinds of issues are not too common.
I really cannot blame you for your review being mostly negative. Quality control for a pricey camera should be much better and your take on the buttons and dials certainly would have upset me as well! Fujifilm has been a frustrating experience for me. As a normally Nikon shooter, I was attracted to their tactile dials and weight, so I picked up an Fujifilm X-T3 used with a few lenses as my street shooter. I was seriously considering an XT5 or the XT50 for the higher megapixel count. But in the end got the Nikon Zf. I will likely sell my Fujifilm gear as it was the focusing issues that I have had especially with the Fujifilm XF56mmF1.2 R. I have a fellow street shooter in Chicago that is frustrated with his XT5 and was asking about the camera I got. I really hope that Fujifilm is listening to you and the others that want them to improve their cameras. They really are beautiful tools that just need some more love.
You’re lucky to have a local repair shop. My Sony had the shutter lock up and it took over a month for me to get it back just to realize that the EVF is non-functional now. Didn’t bother sending it back
Sorry to hear that. I've had similar experiences with other electronics in the past and won't buy anything I can't get serviced under warranty nearby anymore. Hope your shutter at least works!
Its good to get a longer use review. I hate the reviews the instant the cameras come out. I'm still using my XT30 its falling apart but still works I have never had any issues with the camera. My advice to anyone is just spend that extra and get and XT5.
I just had my X-T3 returned for repairs due to abnormal battery drain and the service centre had to change the motherboard. This is my second X-T camera and both are just as unreliable. Other issues with the X-T3 include, yes you guess it, over-heating and camera shutting down, weird colour banding resulting in having to shut off the camera down for a couple of days and completely resetting the camera and auto-focus issues. I never know if I have nailed the focus, so I now have to take numerous shots of the same scene. Needless to say, this is the end of my love affair with Fujifilm. I use Nikon too, and they have all been utterly reliable, so I will go one brand soon.
Sorry to hear you've been having issues with your X-T3. That was my personal favourite body from Fujifilm. That's the one they nailed everything ergonomically on, in my opinion. As you say, though, Nikon makes a reliable body. I haven't used them since my film and dslr bodies, but each and every one I ever owned was absolutely dependable. The temptation to move back is growing stronger.
What a nightmare. I feel for you because things seem pretty clear. It must be very unpleasant when we trust a brand and pay the price for a product for it to perform as it should. And even more so when you are a careful person. Thanks for your review and for sharing. Good luck and thank you.
It's been an interesting experience, to be sure. It's a little disappointing given the amount I have invested in Fujfilm equipment. I hope that at least the section of the review about the camera itself gave you some insight into what to expect.
Hi Dylan. Sorry to hear about the many issues with the XT-50. I believe FUJI Should have honoured your request for a full refund. Any new camera, regardless of price point, should work properly, right out of the box, period. I know you shoot with Fuji medium format camera & lens & have been using their cameras & lenses for many years, as a professional photographer. The XH2S has been plagued with autofocus issues & faulty firmware updates. Fuji is heavily invested in medical equipment & this is a major source of profit for their company, as opposed to their small camera division. It remains to be seen if their CEO will allocate financial resources to “fix” numerous quality control issues within their camera division. I have invested very heavily in the Fuji lens system, but have refused to upgrade my XT-3 cameras due to these on-going issues with Fuji products. I have recently retired from working full time as a photographer, so my needs are not as “pressing” as someone such as yourself, that still work as a full time photographer. I hope that Fuji will reconsider your situation with respect to the XT-50. Thank you for your hard work & honesty with respect to your YT channel. Best wishes & safe travels.
It's going to succeed with their current target demographic, I'm sure. Likely, it'll make more money than any of their efforts to date. Their current releases are very much entry level and influencer focused... It's a shame, but I think they'll finally have a budget to develop because of it.
I hope the quality issue will be fixed otherwise it would be a deal breaker and hurt resell value. Aside from the quality issue, in my experience with the X-T30ii, your problems wouldn’t be mine as my hands are smaller. But I do agree with you about the front and rear dials not as refined as the X-T4 and X100V I owned prior (I didn’t like the X-T4 articulating screen and the X-T5 wasn’t released when I downgraded) However I have since learned to live with it. Additionally, I feel the shutter is also not as refined as the X-T4, and only goes up to 1/4000 rather than 1/8000. I’m not a fan of the film sim dials because I shoot Jpeg + RAW and rarely change, but I guess it’s gonna be something I can experiment with in the future. If the QA issue is figured out over the coming months, I might just get one myself. Hope your camera will be ok and looking forward to your future videos! That being said, XT5 at the price difference odds really tempting. Meanwhile, Take care.
Some valid points in there. The shutter is something I didn't really mention, but I primarily use the electronic shutter on this camera unless I have a need for the mechanical shutter, simply because I really don't like the sound it makes. Petty, but it throws me off every time I press the shutter. Given your experience with the refined X-T4, I think you might find the X-T5 a better fit for you. It's a much nicer camera overall.
@@DylanGoldbyPhotographer took your advice and got the XT5 with the new 16-50 kit lens and just realized how different the buttons and dials are from the XT30ii. And the shutter is so much more refined it’s night and day. Given the current price and weight difference, I think it’s the right decision. If the XT50 was 20% less expensive, then that’s a different story.
I really wish other manufacturers would encroach on Fuji's retro-aesthetic and small camera market a bit for all these reasons. A more compact and stylish Sony body that isn's as fat as the A7C or A6000 series, a Nikon Z30 styled more like the Zf(c) with more dials etc. would really force them to up their game in points of software and QC issues...
I am a massive fan of my Fujifilm cameras, yet, I deplore the decreasing build quality in many of their most recent cameras. I am now the proud owner of an X-T5, yet compared to an X-T2, the build quality seems worse… Your experience with built quality also suggests that these cameras are not made to last anymore which is a bummer. For the price of the X-T50, I would have loved to see weather sealing and the three way tilt screen. I really enjoy my X-T30 but the fact that I cannot tilt it vertically is very frustrating as I cannot see what I do when shooting at low angles. That‘s where I would actually prefer the X-S20 screen implementation. Additionally, the use of the older shutter mechanism bugs me. It‘s loud, vibrates a lot and switches to ES at 1/4000s already. But maybe I am also just spoiled by my X-T5 that I love for anything it does apart from the minor built trade offs.
How’s your x-t5s autofocus? Mine is off nearly always and I wonder if it’s a hardware or a firmware problem? (I got the latest update, which apperantly performs worse then older firmwares…)
@@jolima Dear Jolima, I get the frustration with Fuji's autofocus. Especially after the last firmware update, the tracking performance with face and eye detection was off more often than before. If there is one face in the frame, I found the tracking to be reliable. If there is more faces in the frame or the subject is briefly covered, the AF gets lost. For my personal work, I disable eye detection and use a single point to focus my Fuji cameras. While this requires using the joystick and reposition your AF point, it is in my opinion the most reliable way to focus any Fujifilm camera.
Every product cheap or expensively made will have a few bad apples in the bunch. $4,000 Nikon camera I used to own had the Shutter break down after only 2400 activations. That aside, thank you for giving an honest review based on your experience.
This is true. One issue would be fine, but two bodies in a row is starting to form a pattern. Thankfully, my current body (the one they refuse to refund) has functioned flawlessly (aside from feeling quite hot at times) so far.
Hello, I have been using the Sony E/FE system for several years but I decided to try something different and for a few days I have owned the x-t50, to be honest I have mixed feelings and it's hard for me to find my way around the menu settings, luckily I received a copy without any manufacturing defects👍 with x-t50 I bought a Tamron 17-70 f2.8, and I have a problem, I can't change the mode to A (aperture priority)🤦🙈💀 which is embarrassing for me because I have been interested in photography for over 20 years... Currently, I take photos as if it were set A mode (variable time, ISO and aperture set manually) but the screen and Q settings keep showing P, it's frustrating that I can't change it (of course I used the user manual) Maybe you have any suggestions on this matter? please help😁 Ps. sorry for my english, google translator😜
Aperture Priority on Fujifilm is accessed by turning the shutter speed dial to A. Your manual will help you with these changes. You get used to it eventually. Honestly, I really like the way Fujifilm does these settings.
I'm Fujifilm owner X-T5 and I have had no problems at all. Said so, Fujifilm is now more focus on Instagramers and Tiktokers than photographers. And then, this happens...
It does seem that way. But, if that keeps the camera side of the business running, I'm all for it. However, the products need to keep a high level of quality, especially as their prices approach and exceed full-frame systems. I wish I could say the same about my X-T5 experience. I pre-ordered two and had to return one the first day I got it with IBIS issues, as well. Following that, I haven't had any issues, though.
I had to return an x-s20 that had extreme backlight bleed in the corners of the screen. I think it's safe to say that Fujifilm's quality control has nose dived on this generation of cameras
Great review, I was disappointed to see the price of this camera. You would be better of with a brand new X-T5 for just some hundred dollars more or an X-S20.
I have an x-t20 which I love and an x-h1 which I find bulky for a full days use but it does have ibis and weather-sealing. I may have to go x-t5 to get the best of both worlds or Sony or Nikon if I want a more accurate autofocus. I think the response from Fuji re. a refund is extremely poor and makes me feel uncomfortable about purchasing another Fuji. When you have a problem you need help quickly and without arguments.
Indeed. The attitude of the service centre plays such a big role in the customer experience when things go wrong. My experience was far from positive. It seems all brands have their positives and negatives in terms of autofocus, etc. The grass always seems to be greener on the other side of the fence. I guess we all just need to pick our poison and be willing to choke it down.
I've had a DoA X-T2, a DoA X-T5, and several other issues with new Fujifilm products, as well. I've, thankfully, just never had this many issues in a row with a single camera. It's been quite a test of my patience.
Making customers unhappy…not only a Fuji problem. But first changing bodies, repairing the second one and afterwards saying it was moisture,…not a smart move. „Sorry for your crappy experience with our product, is there anything we can do to change your mind on returning it?“ seems a very hard thing to say.
How unfortunate! I started thinking of industrial sabotage scenarios! or maybe the tester at the refix desk taking it out for a private spin and being careless. Because thinking it is just generally poorly thought through design is too depressing. I hope you can get some use from it while it is in your possession, and that you get your desired refund.
Appreciate the postiive sentiments! Here's to hoping. It's one of those situations where you've lost a little faith in a company and just can't bring yourself to invest any further in their offerings.
I have given up on and sold X-Trans 5 cameras and went back to the X-Trans 4 generation. It's really a shame, I was excited for some of the developments of this generation but the quality is just not there.
So, what was the main reason for the switch? I am torn between xs20 and xt50. I am retiring soon and need a toy to play with and will probably focus more on landscape photography and some family events.
One small thing, for personal use the x-t50 line has a popup flash built in and full auto mode at the flick of a switch, the x-t5 doesn't have that. I think this could weigh in for someone deciding between the two.
Definitely and it has been mentioned in those "product description" reviews. There are still a few people out there who like the look of popup flash, I think! I didn't mention it as it's something I'd rather would just not be on there.
Tbf rejecting the refund because of the water issue is understandable from a policy standpoint but a mad decision. Unless the first unit was completely waterlogged and clearly a sign of end user abuse, that the customer has had multiple issues since should warrant the refund. IMO Fujifilm seems to have been on a MVP approach to this gen. And this decision seems to have spread to manufacturing and QC standards when considering the hardware issues mentioned. The lacking AF system has also been found out. IMO they need to get off this trajectory if they don’t wish to create a downward spiral. A retro design appeal can only get them so far. In time, consumers will also eventually get over the film simulations and the X100 hype. If Fujifilm is willing to let go of the fundamentals, there may not be anything left to shore them up when they fall out of fashion favour
One of the best things with the X-T30 and presumably the X-T50 is that you can easily flip the camera into auto mode. It's useful if you see a shot that requires a quick change and you don't want to mess around. I can't see why the X-T5 lacks this switch. It seems to me a case of less is actually less.
@@gregoire8376 That's true, but I might have a load of other settings going on. The switch on the X-T30 gets me out of all that. I like having the two modes.
The xt30 and 50 are for one group of people. The XT5 is for wholly another. The former probably need an auto switch. The latter really don't. Wasted real-estate. Yes you'll have some anecdotes about pro users who like the auto mode switch or some such unverifiable claptrap but we both know I'm right
Oopsies. Getting the SD card out looks to be exactly the same experience as with the X-M1. But that's from 8-9 years ago and is an even smaller camera. I'm quite good at catching the flying SD card now ... but I digress. Given the price, and that an X-T5 is pretty small really, is there a point to the XT-50 being so close to its big brother in the features list? 20-something megapixels is plenty for most users.. Looks like a few poor decisions made by Fujifilm in developing this camera.
That's how it has always been with the past X-T*0 series of cameras, they inherit the X-T* internals and put it in a smaller but more cheaply made body. The only issue this time is the prices are quite close.
I think Fujifilm has definitely shifted its focus to a different customer base with the recent releases. It's unfortunate, because those of us who have invested so much are now being shuffled aside a little. We'll see what the future holds.
Some thoughts on my experience with the X-T50 as someone who has used and sells it: the Film Simulation dial is a HUGE hit with the audience this camera is aimed at. It's easy, the interface is interesting and helpful. At the camera store where I work, we have had ZERO X-T50's returned due to quality issues. I agree with your comment on the front dial feeling mushy - has been that way for a long time over several generations of cameras. I'm sorry you had such a bad experience with this camera from a reliability standpoint. That's no fun, and is cause for worry about quality control issues at Fujifilm. Cheers!
For me, as someone who works in fast moving situations in all light, the existing M43 systems simply aren't even an option. Even for my personal work, I want at least the same level of quality I can expect from my work cameras. In other situations, I'll just use a phone.
I was surprised, to be sure. Even more surprising was the quality of customer service. As someone who has put tens of thousands of dollars into Fujifilm equipment and runs a business using their cameras, I was quite shocked that they didn't simply ask what they could do to make the situation right.
@@DylanGoldbyPhotographer it’s increasingly rare to come by good service. Had a similar experience with Sigma, and was maybe closer to $5K in the system.
Fujifilm is a company that does not have a lot of experience actually selling camera gear (contrary to popular belief) and it shows. They were irrelevant in the analog and early digital era, they entered the scene 2010s with the xseries and the quality of they are struggling with consistency and quality control big time. They do seem, however, to have amassed legions of fanboys who hype their struff. I had an XE3 once where the shutter broke down after less than 3000 actuations. Guess what? It also ran hot, very hot, browsing the menu made it hot. 10 years later and Fuji is still the same. Also: no weather sealing. Is this a joke? An Olympus em5 is weather sealed.
Ohh the film simulations dial 😫 Looks like Fuji is beta testing with real customers. Got my new old stock xt30 right after the xt50 price came public, for less than half the price it's body only version. Couldn't be happier, such a great value for a compact camera.
Beta testing with customers seems to be the norm for a lot of companies these days. There's a lot of pressure on developers of all sorts of products to push out update after update and evolutions of products to satisfy the neverending thirst for new toys. Until people stop buying (guilty), I don't know that it will change.
It is interesting because I have three FujiFilm cameras and the two that were made in Japan which are my GFX cameras. I've had no issues with but my XT5 and previous S-10 I've had a few issues with they still work fine but definitely cameras that were made in Japan are much better build quality, in my opinion and that sounds unfair to Fujifilm but that's the real reality. I would also never buy a camera that's not Weather sealed. I'm in fact I don't know why they make cameras that are not properly where sealed it is one simple groove and one rubber gasket that makes it with sealed. It is not expensive to make cameras weather sealed they don't need to be waterproof but seriously designing cameras especially used in Japan Korea and China where a lot of their market is those three places .... Humidity getting into a camera is worse than dust!!
I've had plenty of issues with their cameras, both X and GFX, over the years no matter where they've been made, to be honest. In fact, I haven't had a single camera that hasn't been back to the shop during its warranty period. However, typically, it's been a sinlge issue and not a series of issues. This is really unfortunate as Fujifilm has finally found a wider customer base that might actually be what they need to expand the camera business and stop propping it up with Instax sales. Interestingly, the target market for their lower end bodies has a significant base in South East Asia, where weather sealing is an absolute must.
@@DylanGoldbyPhotographer yeah I shoot professionally in Australia. I don't shoot professionally full-time but I do enough paid Work that reliability of your camera is the key part to it and I'm sorry you've had this experience. I don't think anything is made to the same standards of quality control as it was 15 years ago I don't know why that is. Maybe it's the process of trying to make things lighter and cheaper all the time and when you do that you run into issues touchwood I've been shooting with Fujifilm now for about two years and I haven't had any issues with any of my three Fuji cameras except for my XT5 jamming up every now and then but it's only been spasmodic. Like I said it's one simple rubber gasket inside the aluminium body of a camera to make it sealed. I get out and shoot amazing seascapes and landscape so sealing in a camera is paramount.
No me parece una opinión para generalizar. Entre algunas cosas de las que cuenta parece que la cámara tiene algún defecto de fábrica. Luego otras cosas que me parecen ridículas, como lo de la tarjeta: esta se presiona y un muelle la sube para sacarla, no es necesario meter los dedos ni forzar. Creo tb que no se ajusta a manos demasiado grandes. Tengo una y estoy encantada.
Fuji has gone to shit in the last couple years to the point I would treat them as a generic Chinese brand at this point. The firmware updates keep messing up multiple functions especially AF, and QC is very inconsistent. I wouldn't recommend buying anything Fuji and if the company keeps this up, they're probably gonna fail.
I dabbled with Fuji but sold my gear on when Fuji customer service failed completely to accept that my xt-5 was faulty despite the problems it was giving me. Poor quality control and even worse customer service. The new models are way overpriced also imho. (Compared to the competition)
Oh my... You've had it worse? I've had a few similar returns in the past but never this many issues with a single body. Happy to hold onto that beer for you if you need to rant a little. 😂
@@DylanGoldbyPhotographer Oh the X-T2... I got it in 2019. By the serial number, it was made 3rd quarter of 2018. I had been told by 3 professional photogs that I should get a 2nd even a 3rd body because one was always going to be at Fuji for repairs. The first clues that I ignored were 1) I could only get 170-200 shots per battery. 2) The EVF would flicker very fast. 3) The camera body would get warm suddenly. 9 months later, the camera got very hot, the EVF quit working, none of the buttons, dials, or switches worked, and the LCD screen was very dim. I tried to take the battery out but it was hot and swollen and I had to pry it out. (I had 6 batteries, now 5) Since it was under warranty, I got it fixed for free, minus the shipping and battery. New EVF, new main board. A year later, same thing, but 700 dollar repair bill and I have 4 batteries left. Last summer, same thing again. Now I only have 3 batteries but I didn't get the old X-T2 repaired. It's a shelf ornament. I have an X-T5 now.
Have to disagree here. This is basically an X-T5 for people who want a smaller form factor. Is it a couple hundred more than ideal? Maybe, but I want a smaller X-T5, and I’m not as price sensitive as some. So for me, it’s great.
That, I would say is a big oversimplification and assumes that features such as weather sealing, dual card slots, much better durability, speed of operation, longer battery life, and much better screens aren't a factor. The X-T5 is very much a tool that is designed for quick, efficient image making. The X-T50 is quite a toy in comparison. If smaller and lighter are you only concerns, then, sure, the decision is that simple. However, there is so much more that makes the X-T5 a far better choice for a lot of people.
Maybe wait until they fixed the auto focus (was announced today that this will be happening sometime end of this year). Unless you dont need autofocus it performs pretty bad with the current firmware
In all honesty, that's where I'm at right now, as well. However, it'll be a slow transition for me as this is how I pay my rent. I used Nikon before Fujifilm and I have fond memories. Let's see what the future holds.
Stop making cameras in communist china. Bring your manufacturing back to Japan and tighten up your quality control. I almost invested into the system to compliment my Olympus/OMS cameras. But got the ZF instead.
XT50 is a garbage! I feel so disappointed with this camera, the autofocus is not reliable, the image quality is just average, the video is overhyped it is a non-true 6k video and it has no Tethering option. What a WASTE! Please make yourself a favor, DONT BUY THIS CAMERA, you will be wasting your money for this overpriced piece of garbage. I wasted my hard earned money!!! it's been like 4 years before I bought the camera. I saved money for four years and all i got is a tiny piece of garbage!
@@robmcd That sort of thing possibly exists and I have now begun researching how to make a formal consumer complaint here. However, making any sort of case as a foreign resident of Korea is always going to be weighted in the favour of the local entity culturally anyway, so it's going to be an uphill battle no matter how I approach it. We'll see how it goes.
Friends don't let friends buy a non weather resistant Fujifilm camera. So much better off buying a used X-T5 - or X-T4 and even X-T3 - that is 'pro' level and and weather resistant.
Friends don't let friends buy a Fujifilm camera at all... That phrase has been tossed around in jest on more than a few occasions at photographer meetings here... We've all had our fair share of issues with every level of Fujifilm body.
Interesting, My camera doesnt get hot. Summer Time with no problems. I'll keep a look out for any of those problems. Battery lasts a long time too. It has been 100% for talking head videos. Great review.
Glad to hear it! The camera has been much cooler now that we're out of summer's grasp, but it still doesn't run anywhere near as cool as the larger bodies that can dissipate the heat more easily.
Feel like Fuji dropped the ball on the X-T50 (rare instance). Glad their older models are still timelessly amazing. IMO the golden era of Fujifilm cameras is the X-pro2, XT1/2/3 and the X-H1/2 (I've warmed up to the X-H2s design now)
This is a remarkably even-handed review considering what you are going through with the camera. But then again, that is why I trust your reviews.
Seething inside, believe me. But, my frustrating experience with the camera shouldn't be the core of the review. That wouldn't be fair to the camera itself and likely wouldn't benefit anyone except those who like to ride the downward spiral.
Well, I had to return two defective brand new X-T5s before getting a "good"one, so I wouldn't call the X-T5 bomb proof either. I also just returned a defective new XF 16-50 kit lens. Fuji appears to be struggling with quality control in an attempt to make production match demand.
I’ve often wondered if this problem would present itself with the pressures to meet demand….
I also returned a defective X-T5. I wasn't referring to the QC there so much as the overall quality of materials, buttons, and the weather resistance.
I just needed to send back my just a couple months old XT5 because the on-off switch suddenly blocked.. 🫤🤨☹️
Ive been a Fuji user since 2012 and I have noticed their products slowly fading in build, operation and production quality since the X-Trans III models, the last of the great Fujis in my personal and experience and observations. Coincidentally that was the last of the Made In Japan models, kinda weird right.
I experienced the same! I sold my xt-5 because it felt a bit cheap compared to earlier models I owned as well as the autofocus problems. Bought the Nikon ZF and really appreciate that camera. Next to that I also have my Fuji x-pro 2 still that I use for personal work, which will probably always be the favorite camera I ever owned!
Sorry to hear of all the problems you’ve had. I’ve had my X-T50 since launch back in June and it’s been great. But I hear ya. Modern tech should just “work”, especially for the amount of money you throw at it.
had no problem with my xt50 ,think its a great little camera
I was thinking about "upgrading" my original X-T30 but, and this is far from the first story I've heard about this camera's reliability, have decided to keep the X-T30 which is utterly reliable and is one of the most enjoyable cameras I've ever used - definitely a lot more fun than my GFX100Sii. Wonderfully honest review and many thanks.
man, same here. I'm on x-t30 right now and it's been very reliable, so issue at all. I wanted to upgrade too but this video gets me thinking twice about it. 😢
Hi Dylan, sorry to hear you got a lemon xt50. I have had mine for a couple months also and it has been a positive pleasant experience. I’ve had a couple cameras where the card is in the battery compartment with tight spaces , hard to get out trying to grab it with your fingers.Dont know if this helps but I found there is a lip on the card and I use my fingernail to pull it out enough where it is easier to grab. Hope mine continues to be good as I do like the form factor of this camera. I also put a small rig grip which makes it easier to hold well ,my only real gripe is I find the on off dial a bit small. Good luck to your ongoing experience with this Fuji👍😀
Glad to hear you haven't gone through the trials and tribulations I have. It's been a super disappointing experience after going through almost every body since the original X100 and investing in their high-end cameras and lenses for my business. It's been an incredibly souring experience having to deal with their lacklustre customer service.
Sucks to year all the issues you have had, mine has worked incredibly well so far. If it had the vertical screen I would say it was my perfect fujifilm camera for me. Love your work and hope your issue gets solved quickly.
Thanks for this honest and enlightening report. My X-T4 is my first Fujifilm camera. I greatly enjoy the Fuji experience with the dials and have had a great time using it. But, six months out of warranty the LCD screen developed a major issue. So disappointing. I did not upgrade to the X-T5. My plan was to wait for the X-T6 (2025 maybe?), but now I am rethinking Fujifilm altogether and considering another brand. Fujifilm's delivery issues have also been an abomination. I have been trying to get an X100VI for a carry around and that looks to be an impossible dream. Fuji is seriously letting its customer base down. Sad now with these QA issues.
We'll see what the future holds, for sure. Delivery is a real issue for Fujifilm now. In Korea, they're still not done delivering their pre-orders... I chatted to my local store and he said that at this rate, they won't be able to actually get one on the shelf for sale until next year. It certainly speaks to the power that showing your camera on TikTok can have, but it's disappointing from the perspective of those who actually want a camera to make photographs with.
This is why I respect all of Your reviews. Zero biased opiniona, all facts and brutal truth. Big UP!
I do my best to keep these things level. It's a decent camera, for sure, but my experience has been awful. I'm seething inside, but that's not much use to anyone else!
I bought an XT5 when they first came out but returned it after about two weeks.
In the time I had it I didn’t get a single sharp image out of it, with a variety of lenses. Fujifilm diagnosed it as a faulty IBIS system, which appeared to be making the sensor twist as a photograph was taken.
I went back to using my Xpro2, which I adore, and was quite happy.
I then bought an XF 33mm, and am having trouble with it missing focus intermittently.
Fujifilm build quality isn’t what it was I fear.
I get sharper images with my X-T30 than with the X-T5. I've found the camera disappointing. You're right though: I should see if it's a fault with the IBIS system or something.
First off, I can understand your motivation to pick one up. I used to run with an XH2S and XT30II, I loved how different the two cameras were and there existed plenty of opportunities where I didn't need the flagship weight, size and features and appreciated instead something much smaller and compact yet still giving me the same Fuji colours and IQ. XT30II+Zeiss Touit32 was a match made in heaven 🥰
Secondly, I think perhaps you have been unlucky or there is a bad batch/box that you keep getting fed from. I have not heard of so many of the issues you've had, but all your points are valid. When I consider I picked up my XT30II new for a little over $1000AUD, this XT50 is over $2000AUD!, this is not a small mark up, its TWICE the price! And at this price point, for a single card slot play thing... its really a big no deal from me. Everything you mention is almost palatable at $1000AUD, but $2k?! Hell no! I spent $2000AUD on the XS20 as a bridge till I could afford a second XH2S and that being equally as expensive and single slot never sat well with me.. I couldn't wait to shift it and replace with a second XH2S (mind you the XS20 was a great camera, no issues with it whatsoever).
I'm a firm believer in bad batches. Matthew Rudderman fell out of love with his XH2S for similar QC issues to yourself, however I sit here with 2x XH2S's that never missed a beat..
And about your warranty, it leaves a bad taste in the mouth, especially because you shoot professionally with Fujifilm. I can only think either they don't know who you are (and they really ought to, you're ambassador level of output and voice!) or they do and are cautious about the message they send to the broader community that they too can get refunds so easily?
I appreciate your feedback, its surprising how the silly things like no lock on the dial or annoying card ejection practices can affect the user experience. There's too much rushing with new bodies these days, take a little more time in R&D Fuji.. it'll be worth it in the long term.
Thanks for taking the time, as always, to chime in with your detailed thoughts.
I'm right there with you on the "bad batch" etc. All it takes is a tired worker to miss a few faults and that can happen to any company that has to pump things out as quickly as people desire in the modern world.
But, the customer service was ridiculous. Blaming me and refusing to even push it up the chain left a sour taste, indeed. I'm currently working with a GFX 100S, a pair of X-H2S bodies, and an X-T5, not to mention all the bodies that went before them and the lenses that mount to them. Regardless of my little reach into the world of potential customers, Fujifilm should really be trying to keep me as a happy and loyal customer, as they should to everyone who comes through the door.
This experience has tarnished my view of their overall offerings, to be sure. What will go wrong next? How much will it cost me? It's hard to shake those feelings.
@@DylanGoldbyPhotographer Yeh it really is hard to separate and compartmentalize the brand (as a whole) from the local district response. I've only positive things to say about the brand representatives and offices here in Sydney, but I know that this is not always the case in other countries and regions. I think you would have been very well looked after over here. Also staff come and go, next time your experiences might be very different. Try not to let Fujifilm leave a bad taste in your mouth, the company would actually be probably quite shocked at your treatment and heads would roll if they properly knew...
I must say you are my favorite Fujifilm TH-camr. Your photographs are simply beautiful.
Can you give a quick summary of how you edit them?
Seems like you reduce the saturation and add some kind of dark punch to them?
Sad to hear about the quality issues of the X-T50 btw. Not something I'm used to by Fujifilm.
I've been a long term fuji user, and a Fuji X shooter since 2016.
I started with the X-T10 which was £499 body only (XT-50 is £1250 body only)
The X-T10 was my primary go to camera for almost 4 years (I shot with X-Pro 1 and 2, X-E2s during that time)
The rubber on the X-T10 needed gluing back down after heavy use, but it was still working till the day I sold it (Earlier this year) .
Since then I've owned X-T3s, X-T5s and an X100VI
I have no build quality issues with any. But your issues with not 1 but 2 X-T50s make me wonder about future build quality... If the X-T50 was still sub £1000 , you can expect some compromises, and it is a camera I'd have considered as a 2nd body when shooting with the X-T5 but at the current price, I'd be more inclined to get a 2nd X-T5 if it was absolutely necessary that I had 2 interchangeable lens cameras with the same sensor(however it is easy enough to edit the X-Trans 4 and 5 files to get a similar result)
I have been using the Xt50 as a travel camera with XF35/23 F2 and I do not have any issues with it.
Glad to hear it! Hopefully, your experience will continue to be positive!
@@DylanGoldbyPhotographer thank you and I hope so 😂
Great video, thank you. I bought an XT-50 about a month ago but don’t use it that often so I’m still in the process of setting it up. It’s my first Fuji so I’m still coming to terms with the system. Personally, I hate custom buttons and dials so I’ve switched them all off aside from one that I use occasionally to toggle from EVF to rear screen. I’ve moved the Q menu to the button next to the shutter release so that I don’t keep activating the menu accidentally.
I don’t want to mess this up by experimenting but I’ve heard that the FS buttons on the dial can be used as different user profiles, not just to add different film sims to the dial. Is this right? As I will be using the camera on a tripod a fair amount, I’d like to be able quickly to switch to a tripod profile (eg no IBIS, RAW only, rear screen on, horizontal/vertical assist etc). Can I programme one of the FS dial positions to do that?
Sorry you had a bad experience. I switched from the S-X20 to the X-T50. My dials are all firm and only get knocked out of position when it gets snagged in my bag. I also never had the heat issues. Shot in Istanbul in the middle of summer and it never felt hot to the touch. I absolutely love mine, but I am not using it for vlogging or professionally. I am at about 10k photos and it has worked perfectly.
One misconception people have is this is an entry level camera. It is not. That is the X-T30ii. In my opinion, this is for the top of the fuji hobby market, where I am.
Sorry you got two lemons.
Sorry, did you just say that the 30ii is entry level but the 50 is somehow not? Bro.
I am on the market for a new camera and narrowed down to Fuji xs20 and xt50. I was wondering why you made a decision to switch. I would appreciate your comments.
I am a photo centric amateur user so the x-t5 was overkill. I really didn't like the flip out screen on the X-S20 and wanted a shutter dial, plus I don't vlog. I bought the 50 and ran them both for 3 weeks thinking I would just return the 50 within the 30 day return period if I didn't like it. I ended up loving the 40mp sensor. I liked the extra crop and digital zoom when shooting photos, which was unexpected, plus it has a native shutter dial. The screen, digital zoom, and 40mp sensor are the three reasons I kept it. Also, MPB gave me a killer trade in price so I didn't feel like I was taking a hit on the trade in.
@@POVwithRCYup😊. The price is not a budget price and money talks. X-t50 is for amateurs, but is not a budget option.
I havent had any of these issues. i wonder what went wrong for yours
QC, most likely. When making hundreds of thousands of something, maybe even millions, there are likely to be issues with some. Getting this many issues and then having a bad customer service experience just makes the whole camera a bit sour for me.
Fujifilm has really dropped the ball. Their latest firmware for the X-H2/s and X-T5 has made AFC eye tracking inconsistent. You would think the smaller lenses with less glass to push around that the AF would be better than FF
I agree that they started really strong in the mirrorless race and have struggled to keep up with the way the industry is going. It's sad to see because the images they make when the cameras function well are just beautiful. But, that's of no use when the cameras falter so often.
thankfully they have addressed this very recently and will be releasing a new firmware for the X-H2/S in november. We can only hope this will be extended to the X-T5 in the near future as well.
Great review that tells it like it was for you. I'd like to try one myself before I commit to buying one or part exchanging my Olympus OM-1 and 3 lenses for it .
Fuji must add weather-sealing to their next generation X-S30 and X-T60. The competing cameras like the a6700 or cheaper fullframe cameras around the same price point all have it.
I think heat management is the main reason why those series don't have WR, on top of the additional cost of course. Will have to see if overheating can be improved in the future, but I'm not holding my breath.
@@ofthenearfuture my reference is the a6700 which is basically the same camera as the X-S20 but from Sony. If that or even the same size full frame A7Cii can be weather-sealed, why not the Fujis? It sounds more like Fuji wants to upsell to the more expensive cameras.
I have the XT3,XT5, XT50 and XH2. the my work Horse is the XH2, it is the largest body that is able to use even the biggest of lenses. the XT5 is a good camera but the body and the 100-400mm lens is not a good match. it's better with smaller lens. the XT3 and 50 have the same battery, the xt50 does not have a separate battery charger so I use the one from the XT3. I have only used the XT50 on two outings one with the 16mm F 1.4 the other with the 16-80 F-4 with good results and no issues. The SD card set up is the same as the Nikon ZF & ZFc. it is easier to remove the card with out the battery but if you push the card down it will help push the card up enough that id does not come flying out of the camera. I have the SmallRig grip and the grip does help and the lower plate is designed to mount on a tripod. the problem is because the camera body is smaller than the XT5 so the space between the lens on larger glass is tight. I purchased the half case and the leather case does make the grip of the camera better, the bottom of the case has a metal plate that increases the overall height of the camera slightly. I have a Peake Design ( Leash ) camera strap ann it works well. If you want to use the Fujifilm cable shutter release you will need a 2.5- 3.5mm adapter as the shutter release port is 3.5mm.
There must be something to this. I've sworn this camera off. On my inaugural test shoot I had the screen go completely blank on me twice within about 5 minutes and the camera was completely unresponsive. It would reset only after removing and replacing the battery. No message. No overheat warning. Just blank screen.
Urgh! Sorry to hear you're having issues as well. Hopefully, Fujifilm will be a little better at dealing with yours than they were mine. Their attitude has put a permanent stain on my trust in them as a company. Good luck!
I thought this review was very balanced considering what you’ve been through. I don’t have a Fuji Service Centre near me so I would have been apoplectic by now! Maybe the quality has dipped with the need to meet demand? I love Fuji but must admit I’m starting to look to see if there is an alternative I can be happy with. I looked forward to the x-t50 release but the top dial for simulations only killed that. Weather sealing is important too though!
The simple fact is that me ranting about Fujifilm or this camera in an overall sense would just be that, a rant. I still wanted this to be useful to those considering the camera while putting forward my experience. It's unfortunate that Fujifilm's customer service has fallen this far. As an FPS member with tens of thousands in gear, I was unimpressed. I can't imagine how the average consumer might fair.
This was pretty damning for Fuji, both for their build quality and QC but also their customer service. I really hope it gets sorted for you, because this gives me little confidence in their newer gear.
I haven't had any of the problems he mentions. He just got REALLY unlucky.
As I said in the review, I can't possibly speak for the broader QC issues that Fujifilm might have, but the customer service experience was unpleasant. That is what sours me the most.
Excellent review, Dylan! I have an X-T3 and have been thinking about how to use this body with a small lens so I can avoid purchasing another body. What do you think of Fuji's 27mm pancake lens? Would you recommend this or another to keep things as small as possible? Thank you.
Go with voigtlander 27mm f2 if you are into manual focus. It's gorgeous
@@JeremyKler Thank you! Will check it out.
Thanks for watching, Tom. I never liked the pancake lens. I always found it lacking any sort of feeling in it's images. A solid performer, no doubt, but not an interesting lens. On the other hand, my good friend Roy, who you may have seen in the 56mm showdown I did, loves that lens and uses it all the time. If you have the opportunity to try one and see if it works for you, definitely give it a run!
Also got rid of the 27mm due partly to the look of the images, lack of aperture ring on my old version, and quite a bit of flare when sun was in the frame.
I’ve been a Fujifilm shooter since the X-T1 came out. Not exclusively, but consistently. I’ve owned the X-T1, X-H1, X-S10, X-E3, X-E4, X100S, and X100F. I was in on the pre-order list at my local camera store for the X100VI and missed out on the first shipment by two cameras. Unfortunately, I’d already sold my X100F to help fund the VI. When it became clear that I was in for a very long wait, decided to get an X-T5. I loved the size, weight, tilting screen, and the prospect of some of the newer film sims. Sad to say, the camera had issues. I could not get even single point AF to work even with plenty of light; the camera would indicate it had acquired focus, but the images were not sharp. Not at any shutter speed, any aperture, and distance, with any lens. Worse still, the image quality was awful; no punch, no contrast, no clarity or sharpness. The images looked washed out and reminiscent of very old film stock in some cases (and not in a good way). After a few days, I returned it to the store and ended up with a second Nikon body instead. I’m still on the list for the X100VI but I don’t know if I’ll buy it or not, should it ever arrive….
Extremely frustrating how Fuji snatched defeat from the jaws of victory with this camera. All they had to do was stick all the modern bells and whistles into an xt20 and they made a mess of it. The film sim dial is an abomination. Poor idea that was also poorly executed. They need to remove the focus-wart and put the d-pad back. The price point would've been just about bearable without these substantial missteps but with the xt5 only $300 more its a no brainer which is so annoying for those of us who love this small form factor. The XT** line is supposed to be 85% or the XT* line at half the cost. Now it's 60% of the features at 90% of the cost and a larger body too. Feel like Fuji have started to lose their way over the last 18mths and that is from a pretty fanatic fuji fanboy...
Totally agree with all of that. Spot on.
Calling the Film Simulation dial an "abomination" is just so ridiculous. It's been a greaet workflow enhancer in my photography. Of course it would have been better to let us assign custom recipes to it, but other than that it's been nice to quickly try different looks for the same shot. THe form-factor of the x-t50 make it a no-brainer it's basically a smaller x-t5 for a few hundred bucks cheaper. I got the pancacke lens for that saved $300 and now I basically have an x100VI/X-T5
@@compteprivefr there aren't many wrongs or rights in photography but this is one of them and you're wrong. If quickly trying different looks is your thing just bracket your favorite sims which is a thousand times quicker and better than flicking the dumdum dial in between shots. The bracket setting is conveniently located on the drive dia....oh wait, they took it away for the abomination.
No argument from me regarding the form factor. It's one of the things I loved about that line of cameras. but it's not supposed to be a few hundred bucks cheaper than the xt5, historically it was always half the price.
i would say that the dial is doing exactly what is was designed to do. Entice and fascinate new shooters who have already been duped by the x100 hype and can't be bothered to figure out a camera for grown-ups...
FWIW I had the same experience with the xh2. First body died the afternoon I bought it, second one had two repairs before I eventually gave up and swapped it for the older (more reliable) xt30ii 😂 After 8 years of using Fuji gear exclusively I sold all my other Fuji lenses (about 6 at the time) except for the small 35 f2 and bought a collection of sigma i series primes and a Sony a7cr. I use the Sony 90% of the time and especially when I need reliability (auto focus and build) or to shoot in low light, I use the xt30ii when I want to shoot static subjects in daylight in JPEG. I feel like Fuji puts all their quality into the GFX line now and the x series range has become a cheaper range for casual shooting. It’s a shame as early x series cameras felt much better built and were much more reliable.
Urgh! Sorry to hear you went through the same thing with a camera that should have the most rigourous QC in the entire X lineup. Glad you've got some working gear now, though!
Excellent objective review as usual. It appears that Fuji’s quality control has seriously declined. I will stick with my XT3, which has generally served me well as an amateur stills photographer.
The X-T3 is still my favourite X series camera. If they'd just update exactly that body with IBIS and the new stacked sensor, I'd be rid of the X-H2S bodies in a heartbeat.
@@DylanGoldbyPhotographer This sounds good - a longer lasting battery would be great, although I usually make it through the day with my photography.
Thank you for this video, Dylan. I’ve been using Fuji for 10 years now, but recently I’ve decided to stop all future purchases of Fuji. I may reevaluate my decision in the future if QA improves. Looking at other options presently.
What options are you considering? I'm currently looking at Lumix
@@lumilikha Sony and Nikon.
Wow. I've taken the X-T50 on a month long trip to Europe, from the wet dreary climate in Norway to the heat of southern france, and it held up just fine. and I've been using it for the past month in NYC on street walks. It's odd that you've had to deal with 2 defective units.
The film simulation dial has been interesting, but the main factor that trumps all is the form factor. Interchangeable-lens 40mp sensor that can fit in my pocket (paired with the 27mm pancacke lens) and just dangle on a writ-strap trumps all other factors. I'm basically getting a more convenient. X-T5 for a bit cheaper.
Glad you've had a good experience. Unlike you, with the experiences I've had, I'll never have this camera dangling off a strap around my neck in case it gets offended by some passing humidity. It will be in a bag and out of the way when not being used, which is a real shame. Not being able to trust your camera makes it completely useless. Hope yours continues to serve you well!
You are amazingly tempered in your review of the pros and cons. I’ve had some issues with Fujis in the past which, along with their ever more illogical menu layout and endless supply chain “issues” have really soured me on the brand. But i love the size-image quality balance of apsc-sensor cameras. And Fuji has the great apsc lens options (including third party her). Hence my continuing to consider them.
It took a couple of revisions of my notes to keep things this balanced. I didn't want to let my emotions towards my experience cloud the review and I'm glad that made it through.
I'm with you on size. That and Classic Chrome are two of the only things that keep me using Fujifilm cameras. There are some great, if somewhat overpriced, lenses in their lineup, as well.
Sorry to hear of your travails with this camera. I considered getting the xt-50 for a while, but ultimately decided on a used xt-30 for half the price - no issues like you describe (thank goodness). For me the smallness of the xt series is the main factor. Good video.
Glad you found a camera that works for you! The X-T30 will do a fine job, to be sure.
Sorry to hear that. Seems like your heat problem is related with the battery running low. Anyway, my XS-10 has been great with 2 years of moderate usage, but in this last trip, the top left dial is showing bad electrical contacts problems, switching by itself. I've put the camera down and the problem seemed to go away, but now and then I see it again. That dial is customizable and I could just disable it and that wouldn't affect my photography much, but, if that happens to any other dial on the camera I would be in trouble. I'm not very impressed by Fuji build quality anymore
Unfortunately, the heat has nothing to do with that issue. The battery draining is fixed, but the heat remains. Not fun!
Honestly, the amount of dial and button issues I've had with Fujifilm cameras is ridiculous as at this stage. My X-T1 shutter dial would work if you pressed it down on top, but without that pressure, it wouldn't work. It's a bit comical at this point with Fujifilm's build quality. :(
Similar story with my 18-120. Been serviced 4 times until it finally worked.. over 3 month gone servicing.. no excuses, no discount, no nothing.
That's a real shame. Glad you finally got it fixed, but you really shouldn't need to go through all that with a brand new lens!
There are reasons why Canon Nikon and Sony are the most used equipment for pro hybrid photography. Mostly reliability and support.
This is far from a professional tool. It will never be used in that context. The reliability and support should be there for any overpriced toy, as well. Unfortunately, Fujifilm have completely lost my trust with this experience and for my professional work, when the X-H2S cameras begin to fail, I'll likely be looking to a Nikon at this point.
One thing about this camera that I don't hear anyone mention, is that it does not seem to support tethered shooting (whereas the X-S20 does). As I enjoy tethered shooting for some situations, that is an issue for me!
By the way, I must say that you show off some really nice images at the end.
Sad to hear that you have had a bad experience with X-T50( Our pair of demo units works fine as of now. However I have the same self discharge issue with X100V and the main board was replaced
Glad to hear your demo units are fine. It really does seem that I got exceptionally unlucky this time around. I'd heard about this discharge issue several times, as well, but this is the first time I've experienced it. Not great QC, it seems.
I bought this camera a few weeks ago. So far, i had no problems, but admittedly, I did not use it much yet. I had an xt3 before, and I really enjoy the xt50. Hopefully these kinds of issues are not too common.
Glad to hear you haven't had any issues! I had issues on my second photograph. Ha! Enjoy the camera!
I will fly to Sri Lanka tomorrow with the XT50 and after seeing your review I will take my X100F as a backup with me. Thanks!!
Have a great trip! I hope you don't have any issues!
@@DylanGoldbyPhotographer thanks!
I really cannot blame you for your review being mostly negative. Quality control for a pricey camera should be much better and your take on the buttons and dials certainly would have upset me as well! Fujifilm has been a frustrating experience for me. As a normally Nikon shooter, I was attracted to their tactile dials and weight, so I picked up an Fujifilm X-T3 used with a few lenses as my street shooter. I was seriously considering an XT5 or the XT50 for the higher megapixel count. But in the end got the Nikon Zf. I will likely sell my Fujifilm gear as it was the focusing issues that I have had especially with the Fujifilm XF56mmF1.2 R. I have a fellow street shooter in Chicago that is frustrated with his XT5 and was asking about the camera I got. I really hope that Fujifilm is listening to you and the others that want them to improve their cameras. They really are beautiful tools that just need some more love.
You’re lucky to have a local repair shop. My Sony had the shutter lock up and it took over a month for me to get it back just to realize that the EVF is non-functional now. Didn’t bother sending it back
Sorry to hear that. I've had similar experiences with other electronics in the past and won't buy anything I can't get serviced under warranty nearby anymore. Hope your shutter at least works!
Its good to get a longer use review. I hate the reviews the instant the cameras come out. I'm still using my XT30 its falling apart but still works I have never had any issues with the camera. My advice to anyone is just spend that extra and get and XT5.
I don't see the point in a first loom review, either. What can you possibly hope to share with 2 hours using a camera?
I just had my X-T3 returned for repairs due to abnormal battery drain and the service centre had to change the motherboard. This is my second X-T camera and both are just as unreliable. Other issues with the X-T3 include, yes you guess it, over-heating and camera shutting down, weird colour banding resulting in having to shut off the camera down for a couple of days and completely resetting the camera and auto-focus issues. I never know if I have nailed the focus, so I now have to take numerous shots of the same scene. Needless to say, this is the end of my love affair with Fujifilm. I use Nikon too, and they have all been utterly reliable, so I will go one brand soon.
Sorry to hear you've been having issues with your X-T3. That was my personal favourite body from Fujifilm. That's the one they nailed everything ergonomically on, in my opinion.
As you say, though, Nikon makes a reliable body. I haven't used them since my film and dslr bodies, but each and every one I ever owned was absolutely dependable. The temptation to move back is growing stronger.
I chose to take the X-T5 and I am very satisfied. It has everything I love in a camera
What a nightmare. I feel for you because things seem pretty clear. It must be very unpleasant when we trust a brand and pay the price for a product for it to perform as it should. And even more so when you are a careful person. Thanks for your review and for sharing. Good luck and thank you.
It's been an interesting experience, to be sure. It's a little disappointing given the amount I have invested in Fujfilm equipment. I hope that at least the section of the review about the camera itself gave you some insight into what to expect.
Hi Dylan. Sorry to hear about the many issues with the XT-50. I believe FUJI Should have honoured your request for a full refund. Any new camera, regardless of price point, should work properly, right out of the box, period. I know you shoot with Fuji medium format camera & lens & have been using their cameras & lenses for many years, as a professional photographer. The XH2S has been plagued with autofocus issues & faulty firmware updates. Fuji is heavily invested in medical equipment & this is a major source of profit for their company, as opposed to their small camera division. It remains to be seen if their CEO will allocate financial resources to “fix” numerous quality control issues within their camera division. I have invested very heavily in the Fuji lens system, but have refused to upgrade my XT-3 cameras due to these on-going issues with Fuji products. I have recently retired from working full time as a photographer, so my needs are not as “pressing” as someone such as yourself, that still work as a full time photographer. I hope that Fuji will reconsider your situation with respect to the XT-50. Thank you for your hard work & honesty with respect to your YT channel. Best wishes & safe travels.
You sealed the deal for me. I’m sticking with my x-t5!
There's no reason to move to this little guy except to save a little weight. The X-T5 is a far more capable camera.
Really fair review Dylan - thanks. I feel like Fuji really struck the wrong note with this one.
It's going to succeed with their current target demographic, I'm sure. Likely, it'll make more money than any of their efforts to date. Their current releases are very much entry level and influencer focused... It's a shame, but I think they'll finally have a budget to develop because of it.
Do you live in Korea? This is a great photo. Seoul? Jeju island?
I do. You'll see photos from all over the country.
I hope the quality issue will be fixed otherwise it would be a deal breaker and hurt resell value. Aside from the quality issue, in my experience with the X-T30ii, your problems wouldn’t be mine as my hands are smaller. But I do agree with you about the front and rear dials not as refined as the X-T4 and X100V I owned prior (I didn’t like the X-T4 articulating screen and the X-T5 wasn’t released when I downgraded) However I have since learned to live with it. Additionally, I feel the shutter is also not as refined as the X-T4, and only goes up to 1/4000 rather than 1/8000.
I’m not a fan of the film sim dials because I shoot Jpeg + RAW and rarely change, but I guess it’s gonna be something I can experiment with in the future. If the QA issue is figured out over the coming months, I might just get one myself. Hope your camera will be ok and looking forward to your future videos!
That being said, XT5 at the price difference odds really tempting. Meanwhile, Take care.
Some valid points in there. The shutter is something I didn't really mention, but I primarily use the electronic shutter on this camera unless I have a need for the mechanical shutter, simply because I really don't like the sound it makes. Petty, but it throws me off every time I press the shutter.
Given your experience with the refined X-T4, I think you might find the X-T5 a better fit for you. It's a much nicer camera overall.
@@DylanGoldbyPhotographer took your advice and got the XT5 with the new 16-50 kit lens and just realized how different the buttons and dials are from the XT30ii. And the shutter is so much more refined it’s night and day. Given the current price and weight difference, I think it’s the right decision.
If the XT50 was 20% less expensive, then that’s a different story.
@@alanc6416 They're worlds apart, right? The X-T5 is a tool, the X-T50 is a toy. Hope you'll enjoy your new camera!
I really wish other manufacturers would encroach on Fuji's retro-aesthetic and small camera market a bit for all these reasons. A more compact and stylish Sony body that isn's as fat as the A7C or A6000 series, a Nikon Z30 styled more like the Zf(c) with more dials etc. would really force them to up their game in points of software and QC issues...
I am a massive fan of my Fujifilm cameras, yet, I deplore the decreasing build quality in many of their most recent cameras. I am now the proud owner of an X-T5, yet compared to an X-T2, the build quality seems worse… Your experience with built quality also suggests that these cameras are not made to last anymore which is a bummer. For the price of the X-T50, I would have loved to see weather sealing and the three way tilt screen. I really enjoy my X-T30 but the fact that I cannot tilt it vertically is very frustrating as I cannot see what I do when shooting at low angles. That‘s where I would actually prefer the X-S20 screen implementation. Additionally, the use of the older shutter mechanism bugs me. It‘s loud, vibrates a lot and switches to ES at 1/4000s already. But maybe I am also just spoiled by my X-T5 that I love for anything it does apart from the minor built trade offs.
How’s your x-t5s autofocus? Mine is off nearly always and I wonder if it’s a hardware or a firmware problem? (I got the latest update, which apperantly performs worse then older firmwares…)
@@jolima Dear Jolima, I get the frustration with Fuji's autofocus. Especially after the last firmware update, the tracking performance with face and eye detection was off more often than before. If there is one face in the frame, I found the tracking to be reliable. If there is more faces in the frame or the subject is briefly covered, the AF gets lost. For my personal work, I disable eye detection and use a single point to focus my Fuji cameras. While this requires using the joystick and reposition your AF point, it is in my opinion the most reliable way to focus any Fujifilm camera.
Every product cheap or expensively made will have a few bad apples in the bunch. $4,000 Nikon camera I used to own had the Shutter break down after only 2400 activations. That aside, thank you for giving an honest review based on your experience.
This is true. One issue would be fine, but two bodies in a row is starting to form a pattern. Thankfully, my current body (the one they refuse to refund) has functioned flawlessly (aside from feeling quite hot at times) so far.
Hello, I have been using the Sony E/FE system for several years but I decided to try something different and for a few days I have owned the x-t50, to be honest I have mixed feelings and it's hard for me to find my way around the menu settings, luckily I received a copy without any manufacturing defects👍 with x-t50 I bought a Tamron 17-70 f2.8, and I have a problem, I can't change the mode to A (aperture priority)🤦🙈💀 which is embarrassing for me because I have been interested in photography for over 20 years... Currently, I take photos as if it were set A mode (variable time, ISO and aperture set manually) but the screen and Q settings keep showing P, it's frustrating that I can't change it (of course I used the user manual) Maybe you have any suggestions on this matter? please help😁 Ps. sorry for my english, google translator😜
Aperture Priority on Fujifilm is accessed by turning the shutter speed dial to A. Your manual will help you with these changes. You get used to it eventually. Honestly, I really like the way Fujifilm does these settings.
Did they refund you
I'm Fujifilm owner X-T5 and I have had no problems at all. Said so, Fujifilm is now more focus on Instagramers and Tiktokers than photographers. And then, this happens...
It does seem that way. But, if that keeps the camera side of the business running, I'm all for it. However, the products need to keep a high level of quality, especially as their prices approach and exceed full-frame systems. I wish I could say the same about my X-T5 experience. I pre-ordered two and had to return one the first day I got it with IBIS issues, as well. Following that, I haven't had any issues, though.
You can still buy new XT30ii's as well.
I had to return an x-s20 that had extreme backlight bleed in the corners of the screen. I think it's safe to say that Fujifilm's quality control has nose dived on this generation of cameras
Great review, I was disappointed to see the price of this camera. You would be better of with a brand new X-T5 for just some hundred dollars more or an X-S20.
I have an x-t20 which I love and an x-h1 which I find bulky for a full days use but it does have ibis and weather-sealing. I may have to go x-t5 to get the best of both worlds or Sony or Nikon if I want a more accurate autofocus. I think the response from Fuji re. a refund is extremely poor and makes me feel uncomfortable about purchasing another Fuji. When you have a problem you need help quickly and without arguments.
Indeed. The attitude of the service centre plays such a big role in the customer experience when things go wrong. My experience was far from positive.
It seems all brands have their positives and negatives in terms of autofocus, etc. The grass always seems to be greener on the other side of the fence. I guess we all just need to pick our poison and be willing to choke it down.
FWIW, my brand new X-Pro3 was also dead on arrival. One of the dials wasn’t registering movement correctly. Made in Japan ain’t what it used to be…
I've had a DoA X-T2, a DoA X-T5, and several other issues with new Fujifilm products, as well. I've, thankfully, just never had this many issues in a row with a single camera. It's been quite a test of my patience.
Making customers unhappy…not only a Fuji problem. But first changing bodies, repairing the second one and afterwards saying it was moisture,…not a smart move.
„Sorry for your crappy experience with our product, is there anything we can do to change your mind on returning it?“ seems a very hard thing to say.
I hope Fuji makes things right for you. Beautiful slideshow as always.
Thanks! Still working on that...
How unfortunate! I started thinking of industrial sabotage scenarios! or maybe the tester at the refix desk taking it out for a private spin and being careless. Because thinking it is just generally poorly thought through design is too depressing.
I hope you can get some use from it while it is in your possession, and that you get your desired refund.
Appreciate the postiive sentiments! Here's to hoping. It's one of those situations where you've lost a little faith in a company and just can't bring yourself to invest any further in their offerings.
I have given up on and sold X-Trans 5 cameras and went back to the X-Trans 4 generation. It's really a shame, I was excited for some of the developments of this generation but the quality is just not there.
So, what was the main reason for the switch? I am torn between xs20 and xt50. I am retiring soon and need a toy to play with and will probably focus more on landscape photography and some family events.
One small thing, for personal use the x-t50 line has a popup flash built in and full auto mode at the flick of a switch, the x-t5 doesn't have that. I think this could weigh in for someone deciding between the two.
Definitely and it has been mentioned in those "product description" reviews. There are still a few people out there who like the look of popup flash, I think! I didn't mention it as it's something I'd rather would just not be on there.
Tbf rejecting the refund because of the water issue is understandable from a policy standpoint but a mad decision. Unless the first unit was completely waterlogged and clearly a sign of end user abuse, that the customer has had multiple issues since should warrant the refund.
IMO Fujifilm seems to have been on a MVP approach to this gen. And this decision seems to have spread to manufacturing and QC standards when considering the hardware issues mentioned. The lacking AF system has also been found out.
IMO they need to get off this trajectory if they don’t wish to create a downward spiral. A retro design appeal can only get them so far. In time, consumers will also eventually get over the film simulations and the X100 hype. If Fujifilm is willing to let go of the fundamentals, there may not be anything left to shore them up when they fall out of fashion favour
One of the best things with the X-T30 and presumably the X-T50 is that you can easily flip the camera into auto mode. It's useful if you see a shot that requires a quick change and you don't want to mess around. I can't see why the X-T5 lacks this switch. It seems to me a case of less is actually less.
Not a switch, but you can easily get the X-T5 into "P" Program Auto mode.
Voila ...
@@gregoire8376 That's true, but I might have a load of other settings going on. The switch on the X-T30 gets me out of all that. I like having the two modes.
The xt30 and 50 are for one group of people. The XT5 is for wholly another. The former probably need an auto switch. The latter really don't. Wasted real-estate. Yes you'll have some anecdotes about pro users who like the auto mode switch or some such unverifiable claptrap but we both know I'm right
Apparently, the new auto implementation is very good.
Oopsies. Getting the SD card out looks to be exactly the same experience as with the X-M1. But that's from 8-9 years ago and is an even smaller camera. I'm quite good at catching the flying SD card now ... but I digress. Given the price, and that an X-T5 is pretty small really, is there a point to the XT-50 being so close to its big brother in the features list? 20-something megapixels is plenty for most users.. Looks like a few poor decisions made by Fujifilm in developing this camera.
That's how it has always been with the past X-T*0 series of cameras, they inherit the X-T* internals and put it in a smaller but more cheaply made body. The only issue this time is the prices are quite close.
I see no reason to upgrade from my X-T30. Yeah money saved. Fujifilm is on the brink of loosing everything they've worked hard to gain. Very sad.
I think Fujifilm has definitely shifted its focus to a different customer base with the recent releases. It's unfortunate, because those of us who have invested so much are now being shuffled aside a little. We'll see what the future holds.
@@DylanGoldbyPhotographer Sadly I believe you are correct.
Some thoughts on my experience with the X-T50 as someone who has used and sells it: the Film Simulation dial is a HUGE hit with the audience this camera is aimed at. It's easy, the interface is interesting and helpful. At the camera store where I work, we have had ZERO X-T50's returned due to quality issues. I agree with your comment on the front dial feeling mushy - has been that way for a long time over several generations of cameras. I'm sorry you had such a bad experience with this camera from a reliability standpoint. That's no fun, and is cause for worry about quality control issues at Fujifilm. Cheers!
I have a feeling that the Golden times of Fuji are about to end. They are getting comfortable with their success and the QC is starting to lack.
Sounds like there may have been water in your camera upon purchasing that was the cause of all these problems.
Fujifilm cost cutting and quality issues have been with them since X-T1
Another retarded take from @SMGJohn. Day ending in Y.
Perhaps you can build yourself an om5 system?
Oh gosh... Let's not go down that path... 😂
@@DylanGoldbyPhotographer yeah I understand. Xt30ii are still quite potent devices too.
For me, as someone who works in fast moving situations in all light, the existing M43 systems simply aren't even an option. Even for my personal work, I want at least the same level of quality I can expect from my work cameras. In other situations, I'll just use a phone.
@@DylanGoldbyPhotographer I don't believe the Xt30ii is from the m43 system...
@@YannickKhong It's an APS-C sized sensor, the same as all X series cameras. It's a significant jump.
The awful QC on this is actually astounding
I was surprised, to be sure. Even more surprising was the quality of customer service. As someone who has put tens of thousands of dollars into Fujifilm equipment and runs a business using their cameras, I was quite shocked that they didn't simply ask what they could do to make the situation right.
@@DylanGoldbyPhotographer it’s increasingly rare to come by good service. Had a similar experience with Sigma, and was maybe closer to $5K in the system.
I have to agree, thanks
Fujifilm is a company that does not have a lot of experience actually selling camera gear (contrary to popular belief) and it shows. They were irrelevant in the analog and early digital era, they entered the scene 2010s with the xseries and the quality of they are struggling with consistency and quality control big time. They do seem, however, to have amassed legions of fanboys who hype their struff.
I had an XE3 once where the shutter broke down after less than 3000 actuations. Guess what? It also ran hot, very hot, browsing the menu made it hot. 10 years later and Fuji is still the same. Also: no weather sealing. Is this a joke? An Olympus em5 is weather sealed.
Ohh the film simulations dial 😫
Looks like Fuji is beta testing with real customers.
Got my new old stock xt30 right after the xt50 price came public, for less than half the price it's body only version. Couldn't be happier, such a great value for a compact camera.
Beta testing with customers seems to be the norm for a lot of companies these days. There's a lot of pressure on developers of all sorts of products to push out update after update and evolutions of products to satisfy the neverending thirst for new toys. Until people stop buying (guilty), I don't know that it will change.
It is interesting because I have three FujiFilm cameras and the two that were made in Japan which are my GFX cameras. I've had no issues with but my XT5 and previous S-10 I've had a few issues with they still work fine but definitely cameras that were made in Japan are much better build quality, in my opinion and that sounds unfair to Fujifilm but that's the real reality. I would also never buy a camera that's not Weather sealed. I'm in fact I don't know why they make cameras that are not properly where sealed it is one simple groove and one rubber gasket that makes it with sealed. It is not expensive to make cameras weather sealed they don't need to be waterproof but seriously designing cameras especially used in Japan Korea and China where a lot of their market is those three places .... Humidity getting into a camera is worse than dust!!
I've had plenty of issues with their cameras, both X and GFX, over the years no matter where they've been made, to be honest. In fact, I haven't had a single camera that hasn't been back to the shop during its warranty period. However, typically, it's been a sinlge issue and not a series of issues. This is really unfortunate as Fujifilm has finally found a wider customer base that might actually be what they need to expand the camera business and stop propping it up with Instax sales. Interestingly, the target market for their lower end bodies has a significant base in South East Asia, where weather sealing is an absolute must.
@@DylanGoldbyPhotographer yeah I shoot professionally in Australia. I don't shoot professionally full-time but I do enough paid Work that reliability of your camera is the key part to it and I'm sorry you've had this experience. I don't think anything is made to the same standards of quality control as it was 15 years ago I don't know why that is. Maybe it's the process of trying to make things lighter and cheaper all the time and when you do that you run into issues touchwood I've been shooting with Fujifilm now for about two years and I haven't had any issues with any of my three Fuji cameras except for my XT5 jamming up every now and then but it's only been spasmodic. Like I said it's one simple rubber gasket inside the aluminium body of a camera to make it sealed. I get out and shoot amazing seascapes and landscape so sealing in a camera is paramount.
No me parece una opinión para generalizar. Entre algunas cosas de las que cuenta parece que la cámara tiene algún defecto de fábrica. Luego otras cosas que me parecen ridículas, como lo de la tarjeta: esta se presiona y un muelle la sube para sacarla, no es necesario meter los dedos ni forzar. Creo tb que no se ajusta a manos demasiado grandes. Tengo una y estoy encantada.
Fuji has gone to shit in the last couple years to the point I would treat them as a generic Chinese brand at this point. The firmware updates keep messing up multiple functions especially AF, and QC is very inconsistent. I wouldn't recommend buying anything Fuji and if the company keeps this up, they're probably gonna fail.
I dabbled with Fuji but sold my gear on when Fuji customer service failed completely to accept that my xt-5 was faulty despite the problems it was giving me. Poor quality control and even worse customer service. The new models are way overpriced also imho. (Compared to the competition)
What have you moved on to? Have you been happy with it?
Dylan's X-T50: "I'm the most unreliable Fuji camera ever!". My X-T2 : "Hold my beer sonny..."
Oh my... You've had it worse? I've had a few similar returns in the past but never this many issues with a single body. Happy to hold onto that beer for you if you need to rant a little. 😂
@@DylanGoldbyPhotographer Oh the X-T2... I got it in 2019. By the serial number, it was made 3rd quarter of 2018. I had been told by 3 professional photogs that I should get a 2nd even a 3rd body because one was always going to be at Fuji for repairs. The first clues that I ignored were 1) I could only get 170-200 shots per battery. 2) The EVF would flicker very fast. 3) The camera body would get warm suddenly. 9 months later, the camera got very hot, the EVF quit working, none of the buttons, dials, or switches worked, and the LCD screen was very dim. I tried to take the battery out but it was hot and swollen and I had to pry it out. (I had 6 batteries, now 5) Since it was under warranty, I got it fixed for free, minus the shipping and battery. New EVF, new main board. A year later, same thing, but 700 dollar repair bill and I have 4 batteries left. Last summer, same thing again. Now I only have 3 batteries but I didn't get the old X-T2 repaired. It's a shelf ornament. I have an X-T5 now.
hitting the subscribe button like theres no tomorrow
Appreciate it!
Have to disagree here. This is basically an X-T5 for people who want a smaller form factor. Is it a couple hundred more than ideal? Maybe, but I want a smaller X-T5, and I’m not as price sensitive as some. So for me, it’s great.
That, I would say is a big oversimplification and assumes that features such as weather sealing, dual card slots, much better durability, speed of operation, longer battery life, and much better screens aren't a factor. The X-T5 is very much a tool that is designed for quick, efficient image making. The X-T50 is quite a toy in comparison. If smaller and lighter are you only concerns, then, sure, the decision is that simple. However, there is so much more that makes the X-T5 a far better choice for a lot of people.
I was going to buy it today. But now I am not going to buy this . I will go for xt5
Maybe wait until they fixed the auto focus (was announced today that this will be happening sometime end of this year). Unless you dont need autofocus it performs pretty bad with the current firmware
@@jolimathanks a lot
ouch, breaks my heart that the refund wasn't honored.
Disappointing, indeed. Makes me wonder what service will be like when something inevitably goes wrong with my GFX...
This sort of crap is why my next Fuji is likely to be a Nikon or a Canon. May as well get aggravated with a better performing system.
In all honesty, that's where I'm at right now, as well. However, it'll be a slow transition for me as this is how I pay my rent. I used Nikon before Fujifilm and I have fond memories. Let's see what the future holds.
Fuji are making the camera bodies too small and made of cheaper parts.
Stop making cameras in communist china. Bring your manufacturing back to Japan and tighten up your quality control. I almost invested into the system to compliment my Olympus/OMS cameras. But got the ZF instead.
XT50 is a garbage! I feel so disappointed with this camera, the autofocus is not reliable, the image quality is just average, the video is overhyped it is a non-true 6k video and it has no Tethering option. What a WASTE! Please make yourself a favor, DONT BUY THIS CAMERA, you will be wasting your money for this overpriced piece of garbage. I wasted my hard earned money!!! it's been like 4 years before I bought the camera. I saved money for four years and all i got is a tiny piece of garbage!
Their water claim is a bogus “get out of responsibility card”
Could be, no way to prove or disprove it, unfortunately. 😢
@@DylanGoldbyPhotographer are the laws in Korea different? In Australia as you know the obligation to prove the water existed would be on Fujifilm.
@@robmcd That sort of thing possibly exists and I have now begun researching how to make a formal consumer complaint here. However, making any sort of case as a foreign resident of Korea is always going to be weighted in the favour of the local entity culturally anyway, so it's going to be an uphill battle no matter how I approach it. We'll see how it goes.
things that might happen when not "made in Japan" :D
Friends don't let friends buy a non weather resistant Fujifilm camera.
So much better off buying a used X-T5 - or X-T4 and even X-T3 - that is 'pro' level and and weather resistant.
Friends don't let friends buy a Fujifilm camera at all... That phrase has been tossed around in jest on more than a few occasions at photographer meetings here... We've all had our fair share of issues with every level of Fujifilm body.
Interesting, My camera doesnt get hot. Summer Time with no problems. I'll keep a look out for any of those problems. Battery lasts a long time too. It has been 100% for talking head videos. Great review.
Glad to hear it! The camera has been much cooler now that we're out of summer's grasp, but it still doesn't run anywhere near as cool as the larger bodies that can dissipate the heat more easily.
Fuji fanboys aren’t going to like this ! 😂
No doubt. Perhaps a video on all the issues I've had to date... 😂
Feel like Fuji dropped the ball on the X-T50 (rare instance). Glad their older models are still timelessly amazing.
IMO the golden era of Fujifilm cameras is the X-pro2, XT1/2/3 and the X-H1/2 (I've warmed up to the X-H2s design now)