Thank you for the very good video. This comparison is exactly what we were looking for. We have been renting the Big Green from Lowes for the past several years and when we saw them for sale online. We noticed two different models. Your video showed us what the Bissell site does not. Going with the Big Green Pet!
i got the old model with the independent power cord, in other words if your dog chews up the cord, which mine did......i was able to plug in a new extension cord to the machine as opposed to having the cord replaced. this was an important feature to me having the quick release cord option. also i it would be nice if the plastic was clear where you see it getting sucked into the recovery tank, this would make it easier to see if youre running over a patch of wet carpet or dried as best as the machine can do.
I use a vacuum dusting brush to hand-scrub stains when necessary. I use the shampoo solution for stain removal. I just pour it directly on the stain from the bottle, undiluted. Works like a champ for most stains. Using an enzyme pre-spray before using the extractor is also a good tip. If you have a CRB machine to scrub it in before extracting, even better! Words coming from a professional. After extracting, user is supposed to go back through (generally) with an acid rinse only to remove any remaining detergent residue and reset the pH balance. This keeps the carpet from getting sticky and getting dirty again afterwards.
What do you mean by "acid" rinse? Like vinegar or something? Can you tell me exactly what you would put in the Big Green's tank to do an acid rinse? (Example: 1 cup vinegar per full tank if water...?) Are there any carpet types you would _not_ want to do an acid rinse on? Seems like it would be a good thing... reminds me of how I use vinegar in the rinse cycle of my clothes washing machine to remove soap residue, plus we have hard water.
Professional Carpet Cleaning Routine: 1. Vacuum first. 2. Pre-spray with enzyme prespray, and scrub in with CRB unit. 3. Spot clean the remaining stains. 4. Use extractor with cleaning detergent 5. Use extractor again with an acid rinse solution to remove residue and reset pH. 6. Rapidly dry by: setting fans up pointed at carpet; turning a/c down; using a dehumidifier on high speed (especially in humid environments). This isn’t a once size fits all solution, but for most carpet cleaning, this is the basic routine step-by-step.
After reading/watching many reviews that rated the Big Green Professional highly, I wanted to purchase one, but it's out of stock everywhere. The Pet Pro and Commercial are the only ones available right now. I wanted the Professional because some reviews said the new handle/button on the Pet Pro isn't as comfortable/ergonomic. Your review convinced me that I should have no issues with the Pet Pro, so I went ahead and bought it. Can't wait to try it out.
I’d have to use it longer to see which I like more, but I personally think the shape of the updated handle is more comfortable. For the spray, it’s a clicky button now instead of a trigger, but it hasn’t bothered me. Maybe using both for hours, one would be easier than the other, but I found them about the same, and I like the shape of the new handle more. I like that the spray button is in the middle as well. I’m left-handed, but the original has the trigger set up for right-hand use only. With this one you can easily operate it with either. It cleans the same as the rest, so I think you’ll be very impressed with the results! Hope you like it!
I have found that when cleaning the machine, I take to the car wash and lightly rinse the brush on the bottom which significantly helps for my next cleaning session. Thanks for the tips Sir.
Folex is the absolute best! Glad to know I can safely use it in my new carpet cleaner. We purchased the original one and just received it today. Guess I know what I'll be doing this weekend!! Hope it works like I want it too. Paying $300 every couple of months to have it cleaned was getting a bit pricey. Thanks for the tips! 😄
Yes Folex worked great! Now the product I used was just a pre-treater, but it was safe to pick up with the machine. Make sure any soap you use is safe to use with carpet cleaners. I hope you enjoy your machine!
Hey Corey, thanks for putting this vid out. I have been wondering about this cleaner and if it was worth upgrading for the regular big green. I’ll definitely hold off myself now thanks to your review. One thing I noticed was that the new handle design does look more ergonomic as you mentioned but doesn’t look as robust. Is it as beefy and robust in your opinion? Always enjoy the vids!!
Renting the Big Green is a great value. After cleaning with the detergent, it's definitely worth going over a second time with just hot water and again with just suction. Pretreating is definitely worth it on the obvious soiled sections.
I want the original Big Green to save wear and tear on my Proheat, which I love dearly. I'm going to use the Proheat in tight areas and the Big Green for wide open areas.
Glad you like it! The edge cleaning of the Bissell is better on one side of the machine. I find the tools are pretty good for doing the edges and corners. There's an optional crevice tool available too, that I think would work well for areas the machine can't reach.
Do you mean the Pawsitively Clean Pet Carpet Cleaning Machine by Bissell? I'm trying to figure out the difference between that one and these 2. Does anyone know?
@@andreahawkinson9913 I just looked up that model. The Pawsitively Clean is identical to the original Big Green upright. The differences between that and the new one are small, mainly the handles.
Rug doctor works great My machine lasted 3 year That's pretty good considering I only get 6 months out of a carpet machine cleaners Purchase big green recently will see how that goes
Great video! I am thinking of getting one of these and would love to see a video of the pro model you linked in the description. It looks like they have returned the spray trigger to the underside of the ergonomic handle, allowing you to grip the handle with your thumb. I subbed so I can watch for a video on that. Thanks!
Great video. Just bought the older model (all i could find in Australia) to replace our hoover spinscrub dual-tank machine - since i was utterly disgusted with how disposable it was when I took it apart to try and fix the brushes not spinning. The hoover uses air suction to spin a small impeller which is geared down to turn the scrubbing brushes. But the gearbox which does all this is a mixture of metal shafts through plastic and metal on plastic cog meshing and there is no water resistant seals, so over time water got side the gearbox, the metal rusted and swelled. Just some really horrible head scratching elements to the design. And the waste water tank was quite fiddly to take apart and clean properly. Handle also broke and I repaired that a few times. Anyway the Big Green looks to be very simple and straight forward construction wise, I think It should last us a long time. Always good to see products where in the manual it shows you how to open it up and replace parts (like the belt for the brush roller)
Yeah this machine cleans far better than those Spinscrub Hoovers. I never cared for the turbine setup on those, though the best versions of those did a decent job. Hope you like the Big Green!
Got a question. Got the Big Green Pet a day ago. Used the stair attachment on my stairs and it worked great. Today I tried using the entire machine in the hallway and it doesn’t work. It turns on, but no water is coming out and the rollers don’t turn. If I contact Bissell it gives me over to the mechanic along with a membership offer Any suggestions?
Might be defective. Make sure you have the correct tank filled with water, and that the tanks are seated correctly on the machine. If the brush doesn’t spin when you lower the handle, you could have a defective unit worth exchanging. I hope you can get it working! Carpet cleaning is where the machine really shines.
Great video ! I was wondering if the flow valve has problems in the Pet plus ( newer model ) as it did in the Original Model . My BG-10 Just broke and was thinking about replacement. Thanks in Advance !
@@VacTech1 Thanks again!! I wrote this as i was about to toss the BG-10 ( was on porch waiting for the Garbage ) because the suction stopped and was leaking. I had never had that flow valve problem with the BG-10. Well I ended up no replacing as i pulled 1/2 pound of hair from the rollers and intake chute....the dirty water was draining off the hair when turned off and gave the illusion it was leaking.......like brand new now ! FOLKS LEARN FROM ME> CLEAN IT LOL
@@alwaysright1572 We learned this AFTER thinking we cleaned the carpets. Hmmm. Dirty water and excess soap left on carpet. The rental seemed it was NEVER cleaned. We cleaned/disinfected the base as soon as we brought it home. Afterwards, we looked deeper and pulled out hair, sparkly stuff, and very dark carpet fibers....Our carpet is off white. I guess it pays to buy your own and always clean it, Like I would anyway.
@@suzanndy Yes ! I picked mine up for about 400 out the Door brand new.....Just before that I was renting these units for 29 bucks a day plus the gas to pick up and return. At the time I had an Edlerly Dog so it was a weekly thing renting this. I would def go with the BG-10 over their other products, forget the 1 year warranty I think they are just made better !
Thank you! In trying to give my Big Green machine (the older version) a thorough cleaning, I ended up removing the red floater. But I'm wondering if this was a mistake, because when I try to slide it back on, it won't stay -- falls right off into the dirt water container. Did I break the piece, or is there a way to secure it that I'm not aware of?
I rented once and just ordered the original Big Green on amazon for $411 in April 2024. I think it's a bargain. It worked so well. I also ordered three different cleaning fluids: Zep all purpose, Oxi-Clean and Bissell 2x Allergen. My goal is to find a fluid that works but does NOT have fragrance. Have you done any fluid comparisons? Anyone have a recommendation for a quality cleaning formula for someone who can't stand perfumed products? Thanks for a great video!
Thank you! All the carpet cleaning solutions I’ve used have some fragrance, but rinsing the carpeting with just water afterwards will help cut down on that.
After owning the classic Big Green for many years I tried the Pet Plus thinking it might be an upgrade. But we hated the new thumb button on the Pet Plus, it is tiring to keep it pressed down. Ended up returning it and going back to the original model. Also (unrelated to the Pet Plus comparison) it is unfortunate that Bissell changed to a white top for the dirty water container for all models, they used to make a clear top which made it easier to see the dirty water suction.
That’s interesting regarding the button vs the trigger. The clear lid was nicer (cool to see it working as you cleaned), but they changed them because they had a tendency to crack.
Just got one for my house and was looking for instructions and usage tips. Thanks! Do you know if it can clean high pile rugs? The one I'm thinking of has a 1" pile.
The brush only spins when you lower the handle. That way when you use the tools, the brushroll won’t be needlessly spinning when not needed (which protects whatever flooring the machine is sitting on). It’s a nice feature. Hope this helps!
I've already killed two of the $ 250 carpet cleaner machines within the past year. One is Bissell which something broke inside and one Hoover which I smoked the motor. I have a husky who stays in most of the year so I use the carpet cleaners at least 3 to 4 times a month.
Usually you see the dirty water being sucked into the dirty water tank through the transparent chute at the top front. But when you can't see anything happening there, even when there's still plenty of water left in the lower tank, does that mean something's amiss - like a blockage? How do you deal with that?
Possibly a blockage, or the tanks aren’t seated correctly (the top tank creates the seal with the dirty water path). It’s pretty easy to check the nozzle and water path, to see if there’s a blockage (all in the front, and you can get to everything when you remove the tank). I would check the red filter screen at the top of the machine as well. That’s where the suction starts for the dirty water tank. Hope this helps!
If you take care of it (clean it after use, let the parts dry before you put it back together), you won’t need to worry about parts rusting. The majority of the machine is made of thick plastic, made to take abuse.
@@VacTech1 at the start of your video i was indecisive. i am looking to replace my proheat 2x pet so at the start i was leaning towards the big green pet. then after the video i think i will go for the original big green for these reasons (2 of them based on your comments) : 1) getting the chord unwrapped. looks to be easier on the old big green. 2) the attachment from the old big green. more suction means i can get the job done faster (that's what she said). 3) $30 more for virtually the same machine. no thanks. i will use that 30 and by more carpet solution or dog treats. LOL
@@dannycnoble the original is excellent. To clarify, the attachments on both are the same, but mine also came with the additional stain trapper tool. Both come with the same hose and excellent upholstery tool, and have the same suction. The cord wrap setup is better on the original model.
After renting the 86T3 from local home improvement store enough to where they created a separate rental tab in the book for us (we have lots of puppies)… We finally took the plunge and ordered the Big Green Clean Machine model 86T3, was excitedly awaiting its arrival. It the model our local home improvement store rents out. Our bissell arrived today; after being delayed by 5 days (the anticipation was immense)…Only they sent a Big Green Pet Plus model 32886. I’m trying to figure out if it’s worth keeping or worth the hassle of returning… etc… we needed something that is industrial-- we raise & train service dogs. So, it fairly important that it functions like the ones we rent. Any help & advice would be greatly appreciated 😊
So far I've found the build quality and performance to be identical to the machine you rented. It's still heavy duty. They've made small improvements to the machines over the years, and the Pet Plus has all those improvements.
Oh my gosh! I'm not the only one this happened to. I ordered the 86T3 and got 32886 (Pet Plus). Weird thing about that is..if you go on Bissell website, that item number doesn't exist. They have 3288 (Pet Pro). I find it strange and don't understand how they can ship a product that isn't even listed for sale on their website. Best Buy actually has 32886 Pet Plus for sale at $508.99. I just got off the phone with Bissell Customer Service. They tried telling me that 3288 and 32886 are the same. Why are the item numbers and names (Plus vs Pro) different then? 🤔 When I told them I would have appreciated being sent what I ordered, the guy argued with me and asked why I want to return the "better product". Oh gee thanks for sending me something you dont even have for sale on your actual website 🤔 Real suspishhh and rude. Don't question me and my motives. If I ordered red..I don't want purple ya know 🤣 Unless of course everything is clear as day and the "wrong" product is a win win..which may be the case here. Idk yet. Anywho.. I'm in the same boat trying to decide if I should keep this one.
I think it’s a store-specific version for Best Buy. By calling it the Pet Plus and giving it a different model number, Best Buy shoppers cannot be granted a price match based on pricing for the Pet Pro through Amazon and other big retailers.
Just happened to me too. I ordered the original bissel big green machine from Walmart and they sent this pet plus. I’ve never used the plus before so idk how good or bad it is. It also didn’t come with the soap how the other one was supposed to and it came with different attachments. I spent $500 on something and I expect to get what I bought. They literally don’t even sell the pet plus in the Walmart website. I still really can’t get over how infuriating this is
I like hiring someone to clean them and just write the check much easier and carpet sucks, never again! Although I did buy the Bissell ProHeat 2X Revolution Pet Pro Carpet Cleaner from Costco for $199.99 including delivery. I like to shampoo my outdoor rug and any pet issues in an emergency 🙃
I'll keep that in mind! I prefer the new model, but they both clean the same. The new one just has a couple extra quality-of-life features, like the ergonomic handle, and the extra tank handles.
No, this machine is for wet carpet cleaning only. You can however use it to suck up spills and liquids, like a shop vac (but you don’t want to pick up solid stuff along with any liquid). Hope this helps!
another problem with this machine is where the arm attached to the bottom of the machine, this makes it a back breaker to maneuver compared to the blue rug doctor machines which were much easier to navigate with, i feel you have less control of the big green
@@VacTech1 is there a none soapy water? Because I was under the impression that the top tank is left to collect dirty water. Do I need to fill the top tank with any water?
@@cruisecontrol3444 No, you don't need to fill the top tank. The button just pulls liquid from the clean water/solution tank on the bottom. When washing carpeting, you fill the bottom tank with soap and water, and when rinsing the carpeting, you just fill it with water only. Hope this helps!
That’ll all depend on how fast you clean, and how much solution you put down. It has the largest tanks available for a portable upright cleaner. I went through about 1.5 tanks to clean my living room in the video, taking my time.
@@AR-tj1no if it’s the one that’s part of the Big Green line, it’s just another rebadge of the same machine, and that makes it among the best available.
@@VacTech1 I just ordered the Pet Pro from Amazon thanks to your review. I know it’s been a couple years. Any feedback on it since it’s been a while? Still like it?
Yes you can. You can drop the brush down (red clip), and there's 3 screws you need to remove, to remove the brushroll. Often just dropping it down is adequate enough, unless you need to wash/deep clean it.
@@VacTech1 I agree I have had a premier pet lift off which was great but the hoses fail after a couple of years, the big green cleans better and there pet pro formula is the best I have used
The reason the coffee made it into the dirty tank is not bissell or the machine is you going too fast with the stain trapper thats the reason the coffee made it through the hose its not the machines fault its yours i have the manual it says to go over the coffee back and forth slow and you wouldnt have to worry about it
Thank you for this tip. I have very hot water and a cheaper BISSELL unit I just bought last June already seems to have quit suctioning the water up. I just ordered the Big Green Pet Plus looking for rental unit, Rug Dr like performance and reliability. Keeping my fingers crossed but will remember not to use scalding water.
What do you use to get rid of urine smell. Having a difficult time with my dog. Used something and I smelled a little and now it is Horrible, can't even walk on it. Thanks!
@@memekendall3197 They have products for urine smell. A Search on Amazon will show you some options. You will probably need a carpet extractor like this Bissell. Shampoo the area well. Use LOTS OF RINSE WATER. I literally pour a couple of quarts of rinse water out of a bucket onto the carpet, then I use the extractor to pull it up. You may need to shampoo and flood the area with more rinse water. You need to get the urine smell out of the carpet pad too. Depending on the size of the area you may use a few gallons of water. The subfloor may be contaminated. The rinse water should hopefully help if it is. Don’t let the water stand on the area. Poor the water on and then use the extractor to remove it. You can walk on the flooded area a little to help loosen up the dried in urine. Let everything dry and do a “sniff test”. You may need to repeat the cleaning process a couple of times. Keep at it till the rinse water looks clean or almost clean. Good luck.
Absolutely disappointing. This would have been a great opportunity to update all the short comings of the original Big Green and this is a big fail. Only a few cosmetic updates. For example the cleaning path could have been increased to 12-13 inches and they could have added side clean bushes. This would have made a big different as more could be cleaned and the time needed reduced. Even the ProHeat 2 Revolution Pet Pro has a wider cleaning path.
But a wider path would also spread the suction out over a larger surface area, making the effective suction weaker. There are probably multiple physics variables involved. They only have 15 amps max from the outlet.
In my experience, this one has one major drawback: IT IS VERY HEAVY! If you are a woman, unless you are very strong, I do not recommend it! The first time I used it, my body ended up totally sore!!
@@carolgarcia8431 I agree. It’s heavy and tiring to use, but it also outcleans all other similar portable machines, so you have to decide if the extra work is worth the better results.
Was hoping for something new from the Big Green. Looks the same. Not much innovation. These are nice machines, but Bissell needs a more sleek design and find a way to make it lighter. Thing is super bulky and doesn't fit in harder to reach areas. Bissell engineers disappoint here.
Actually you do need these machines to be heavy and bulky. They pushed on the carpet with the weight and allows the brush with rollers the clean it even in deep carpeted areas. If you have a lighter design you wouldn’t have enough pressure on the carpet for proper cleaning. Remember these are not just regular vacuum cleaners they are carpet cleaners. If the engineers make it smaller the other problem will be the water tank capacity. How many times do you want to fill and empty the tank during each use? They could use a lighter and durable material too but are you willing to pay two or three times the price? When you criticize a product always think why? There is always a reason behind engineering marvels!
I've owned a lot of carpet cleaners through the yrs, and I can say, although this cost a good amount, it's 100% worth every dollar spent.
Really. I hate it but I’ve never owned any other
@redmanrm1 mine works so good, and it pulls up messes easily. Maybe you got 1 in a bad batch.
This model plz or bissel hydrosteam
@@ahmedpubg387 never used hydrosteam.
Hydrosteam or big green please
Just ordered mine today! Got new carpet installed and having 2 younger dogs it will be a life saver when cleaning messes!
This has been the best review video I have ever watched. No fluff and packed with a ton of relevant information. Thank you!
Wow, thank you!
@@VacTech1 You're welcome 😊
Thank you for the very good video. This comparison is exactly what we were looking for. We have been renting the Big Green from Lowes for the past several years and when we saw them for sale online. We noticed two different models. Your video showed us what the Bissell site does not. Going with the Big Green Pet!
i got the old model with the independent power cord, in other words if your dog chews up the cord, which mine did......i was able to plug in a new extension cord to the machine as opposed to having the cord replaced. this was an important feature to me having the quick release cord option. also i it would be nice if the plastic was clear where you see it getting sucked into the recovery tank, this would make it easier to see if youre running over a patch of wet carpet or dried as best as the machine can do.
just bought one and tested, i am very pleased with the results
Glad yours is working well! I just let a friend borrow mine, and they were impressed.
I just wanted to say that you did such an amazing job producing this video. It was informative and very easy to follow along to. Thank you sir.
Thank you Jason! I appreciate it!
I use a vacuum dusting brush to hand-scrub stains when necessary. I use the shampoo solution for stain removal. I just pour it directly on the stain from the bottle, undiluted. Works like a champ for most stains. Using an enzyme pre-spray before using the extractor is also a good tip. If you have a CRB machine to scrub it in before extracting, even better! Words coming from a professional. After extracting, user is supposed to go back through (generally) with an acid rinse only to remove any remaining detergent residue and reset the pH balance. This keeps the carpet from getting sticky and getting dirty again afterwards.
What do you mean by "acid" rinse? Like vinegar or something? Can you tell me exactly what you would put in the Big Green's tank to do an acid rinse? (Example: 1 cup vinegar per full tank if water...?) Are there any carpet types you would _not_ want to do an acid rinse on? Seems like it would be a good thing... reminds me of how I use vinegar in the rinse cycle of my clothes washing machine to remove soap residue, plus we have hard water.
Professional Carpet Cleaning Routine:
1. Vacuum first.
2. Pre-spray with enzyme prespray, and scrub in with CRB unit.
3. Spot clean the remaining stains.
4. Use extractor with cleaning detergent
5. Use extractor again with an acid rinse solution to remove residue and reset pH.
6. Rapidly dry by: setting fans up pointed at carpet; turning a/c down; using a dehumidifier on high speed (especially in humid environments).
This isn’t a once size fits all solution, but for most carpet cleaning, this is the basic routine step-by-step.
After reading/watching many reviews that rated the Big Green Professional highly, I wanted to purchase one, but it's out of stock everywhere. The Pet Pro and Commercial are the only ones available right now. I wanted the Professional because some reviews said the new handle/button on the Pet Pro isn't as comfortable/ergonomic. Your review convinced me that I should have no issues with the Pet Pro, so I went ahead and bought it. Can't wait to try it out.
I’d have to use it longer to see which I like more, but I personally think the shape of the updated handle is more comfortable. For the spray, it’s a clicky button now instead of a trigger, but it hasn’t bothered me. Maybe using both for hours, one would be easier than the other, but I found them about the same, and I like the shape of the new handle more.
I like that the spray button is in the middle as well. I’m left-handed, but the original has the trigger set up for right-hand use only. With this one you can easily operate it with either.
It cleans the same as the rest, so I think you’ll be very impressed with the results! Hope you like it!
Purchased the Big Green Pet Pro. Thanks for this great review! The second pass with cold water only sounds like a worthwhile tip.
The rinse makes a huge difference! Hope you’re happy with yours. For the price, I don’t think there’s a better performer.
I have found that when cleaning the machine, I take to the car wash and lightly rinse the brush on the bottom which significantly helps for my next cleaning session. Thanks for the tips Sir.
Didn’t know to rinse. Thanks! Just used my Bissel Big Green Pet cleaner today for first time.
Congrats! Hope it worked well for you!
Folex is the absolute best! Glad to know I can safely use it in my new carpet cleaner. We purchased the original one and just received it today. Guess I know what I'll be doing this weekend!! Hope it works like I want it too. Paying $300 every couple of months to have it cleaned was getting a bit pricey.
Thanks for the tips! 😄
Yes Folex worked great! Now the product I used was just a pre-treater, but it was safe to pick up with the machine. Make sure any soap you use is safe to use with carpet cleaners. I hope you enjoy your machine!
Hey Corey, thanks for putting this vid out. I have been wondering about this cleaner and if it was worth upgrading for the regular big green. I’ll definitely hold off myself now thanks to your review. One thing I noticed was that the new handle design does look more ergonomic as you mentioned but doesn’t look as robust. Is it as beefy and robust in your opinion? Always enjoy the vids!!
Thanks! The new handle feels very rugged, just like the original model.
this video was exactly what i was looking for when look at both the machines. thanks!
Renting the Big Green is a great value. After cleaning with the detergent, it's definitely worth going over a second time with just hot water and again with just suction. Pretreating is definitely worth it on the obvious soiled sections.
Does this have a heater to keep the water warm? I’ve found warm water makes a huge difference in extracting dirt compared to room temperature or cold.
Is there a good way to get the blind spot close to the walls and corners?
I want the original Big Green to save wear and tear on my Proheat, which I love dearly. I'm going to use the Proheat in tight areas and the Big Green for wide open areas.
I just got the pet version of the big green and it works so good. Only draw back is it can’t be angled to get into corners.
Glad you like it! The edge cleaning of the Bissell is better on one side of the machine. I find the tools are pretty good for doing the edges and corners. There's an optional crevice tool available too, that I think would work well for areas the machine can't reach.
Do you mean the Pawsitively Clean Pet Carpet Cleaning Machine by Bissell? I'm trying to figure out the difference between that one and these 2.
Does anyone know?
@@andreahawkinson9913 I just looked up that model. The Pawsitively Clean is identical to the original Big Green upright. The differences between that and the new one are small, mainly the handles.
Rug doctor works great My machine lasted 3 year That's pretty good considering I only get 6 months out of a carpet machine cleaners
Purchase big green recently will see how that goes
Great video! I am thinking of getting one of these and would love to see a video of the pro model you linked in the description. It looks like they have returned the spray trigger to the underside of the ergonomic handle, allowing you to grip the handle with your thumb. I subbed so I can watch for a video on that. Thanks!
Very informative, good lighting and presentation. I can see having one of these someday....
Thanks for the video. I just ordered the Pet Pro. Nice mini video game consoles sir 😎
i have the original model love it also love the big green commercial vacuum line up
Great video. Just bought the older model (all i could find in Australia) to replace our hoover spinscrub dual-tank machine - since i was utterly disgusted with how disposable it was when I took it apart to try and fix the brushes not spinning. The hoover uses air suction to spin a small impeller which is geared down to turn the scrubbing brushes. But the gearbox which does all this is a mixture of metal shafts through plastic and metal on plastic cog meshing and there is no water resistant seals, so over time water got side the gearbox, the metal rusted and swelled. Just some really horrible head scratching elements to the design. And the waste water tank was quite fiddly to take apart and clean properly. Handle also broke and I repaired that a few times. Anyway the Big Green looks to be very simple and straight forward construction wise, I think It should last us a long time. Always good to see products where in the manual it shows you how to open it up and replace parts (like the belt for the brush roller)
Yeah this machine cleans far better than those Spinscrub Hoovers. I never cared for the turbine setup on those, though the best versions of those did a decent job. Hope you like the Big Green!
@@VacTech1big green;the original model,or hydrosteam please
@ the Big Green is heavier duty and probably cleans better. Larger tanks too.
@@VacTech1 thanks a bunch🌹
Thank you for this very thorough review, very helpful!
Thanks! Glad you found it helpful!
Thank you for the video! Do you have any tips for cleaning an area rug with the newer model Big Green?
Excellent review and tips on proper use and care. Thank you.
Thank you! Glad you liked it!
Got a question. Got the Big Green Pet a day ago. Used the stair attachment on my stairs and it worked great. Today I tried using the entire machine in the hallway and it doesn’t work. It turns on, but no water is coming out and the rollers don’t turn.
If I contact Bissell it gives me over to the mechanic along with a membership offer
Any suggestions?
Might be defective. Make sure you have the correct tank filled with water, and that the tanks are seated correctly on the machine. If the brush doesn’t spin when you lower the handle, you could have a defective unit worth exchanging. I hope you can get it working! Carpet cleaning is where the machine really shines.
Do both of these have power rotating brushes (brushes spin without moving it back and forth)?
Yes they do.
Thanks. How about the others in the bissell line? I don’t think they are powered are they?
@@josephpeck4315 most of them are, but the Big Green is their best cleaning model.
Great video ! I was wondering if the flow valve has problems in the Pet plus ( newer model ) as it did in the Original Model . My BG-10 Just broke and was thinking about replacement. Thanks in Advance !
It looks to be the same part, but I believe they updated it over the years, just like the original dirty water tank. They remedied the key problems.
@@VacTech1 Thanks again!!
I wrote this as i was about to toss the BG-10 ( was on porch waiting for the Garbage ) because the suction stopped and was leaking. I had never had that flow valve problem with the BG-10. Well I ended up no replacing as i pulled 1/2 pound of hair from the rollers and intake chute....the dirty water was draining off the hair when turned off and gave the illusion it was leaking.......like brand new now ! FOLKS LEARN FROM ME> CLEAN IT LOL
@@alwaysright1572 We learned this AFTER thinking we cleaned the carpets. Hmmm. Dirty water and excess soap left on carpet. The rental seemed it was NEVER cleaned. We cleaned/disinfected the base as soon as we brought it home. Afterwards, we looked deeper and pulled out hair, sparkly stuff, and very dark carpet fibers....Our carpet is off white. I guess it pays to buy your own and always clean it, Like I would anyway.
@@suzanndy Yes ! I picked mine up for about 400 out the Door brand new.....Just before that I was renting these units for 29 bucks a day plus the gas to pick up and return. At the time I had an Edlerly Dog so it was a weekly thing renting this. I would def go with the BG-10 over their other products, forget the 1 year warranty I think they are just made better !
Thank you! In trying to give my Big Green machine (the older version) a thorough cleaning, I ended up removing the red floater. But I'm wondering if this was a mistake, because when I try to slide it back on, it won't stay -- falls right off into the dirt water container. Did I break the piece, or is there a way to secure it that I'm not aware of?
7:16 does that attachment come with the new model as well?
It does come with the Pet Plus model, which so far I've found to be exclusive to Best Buy.
I rented once and just ordered the original Big Green on amazon for $411 in April 2024. I think it's a bargain. It worked so well.
I also ordered three different cleaning fluids: Zep all purpose, Oxi-Clean and Bissell 2x Allergen. My goal is to find a fluid that works but does NOT have fragrance.
Have you done any fluid comparisons? Anyone have a recommendation for a quality cleaning formula for someone who can't stand perfumed products?
Thanks for a great video!
Thank you! All the carpet cleaning solutions I’ve used have some fragrance, but rinsing the carpeting with just water afterwards will help cut down on that.
@@VacTech1 : That makes sense. Thanks.
After owning the classic Big Green for many years I tried the Pet Plus thinking it might be an upgrade. But we hated the new thumb button on the Pet Plus, it is tiring to keep it pressed down. Ended up returning it and going back to the original model.
Also (unrelated to the Pet Plus comparison) it is unfortunate that Bissell changed to a white top for the dirty water container for all models, they used to make a clear top which made it easier to see the dirty water suction.
That’s interesting regarding the button vs the trigger. The clear lid was nicer (cool to see it working as you cleaned), but they changed them because they had a tendency to crack.
Just got one for my house and was looking for instructions and usage tips. Thanks!
Do you know if it can clean high pile rugs? The one I'm thinking of has a 1" pile.
Yes it should be able to clean high pile rugs without issue. I've used my original to clean shag rugs.
@@VacTech1 Sweet, thank you for letting me know and doing so promptly! 👏🏼
Does the brush spin with the power on, or only when you move it back and forth?
The brush only spins when you lower the handle. That way when you use the tools, the brushroll won’t be needlessly spinning when not needed (which protects whatever flooring the machine is sitting on). It’s a nice feature. Hope this helps!
Cleaning a good hoover rug with a bissell carpet cleaner😂😂😂
😂😂😂😂😂
I've already killed two of the $ 250 carpet cleaner machines within the past year. One is Bissell which something broke inside and one Hoover which I smoked the motor. I have a husky who stays in most of the year so I use the carpet cleaners at least 3 to 4 times a month.
Might be time to go for the Big Green! They’re worth having around if you need to use them regularly.
@@VacTech1 I just ordered one though Amazon. I should get it on Thursday!
How are you liking the upgrade? i have 2 Dalmatians and was curious on the results since i just ordered one as well.
I have a BISSEL HYDROSTEAM
Does anyone know if I can use the the stair attachment on the Big Green Pet Pro?
Which is better please big green or hydrosteam?
Can can I use Encap-Clean DS2 Encapsulation Carpet Cleaning product on my Bissell Big Green machine?
You’re an mvp my man, thanks for the help
Glad I could!
Nice and informative video. Thank you.
Thanks, glad you liked it!
Great review 👍🏼
Does it have 2 motors like the bg10
Yes, it sure does!
Very helpful video! Thanks
Usually you see the dirty water being sucked into the dirty water tank through the transparent chute at the top front. But when you can't see anything happening there, even when there's still plenty of water left in the lower tank, does that mean something's amiss - like a blockage? How do you deal with that?
Possibly a blockage, or the tanks aren’t seated correctly (the top tank creates the seal with the dirty water path). It’s pretty easy to check the nozzle and water path, to see if there’s a blockage (all in the front, and you can get to everything when you remove the tank).
I would check the red filter screen at the top of the machine as well. That’s where the suction starts for the dirty water tank. Hope this helps!
@@VacTech1 Things seem to be going OK again, but thanks anyways.
so wondering about these....I'm assuming these are better built so over time nothing falls apart or rusts, etc?
If you take care of it (clean it after use, let the parts dry before you put it back together), you won’t need to worry about parts rusting. The majority of the machine is made of thick plastic, made to take abuse.
So which of the two is definitely the best from your point of view? The big green or the big green plus pets?
Cleaning performance seems identical. I like the improved tanks and handle on the new model, so I prefer it.
@@VacTech1 at the start of your video i was indecisive. i am looking to replace my proheat 2x pet so at the start i was leaning towards the big green pet. then after the video i think i will go for the original big green for these reasons (2 of them based on your comments) : 1) getting the chord unwrapped. looks to be easier on the old big green. 2) the attachment from the old big green. more suction means i can get the job done faster (that's what she said). 3) $30 more for virtually the same machine. no thanks. i will use that 30 and by more carpet solution or dog treats. LOL
@@dannycnoble the original is excellent. To clarify, the attachments on both are the same, but mine also came with the additional stain trapper tool. Both come with the same hose and excellent upholstery tool, and have the same suction.
The cord wrap setup is better on the original model.
Just picked one up at goodwill for $20, what a steal. Looks lie it was used once.
Congrats, that's an amazing deal!
Big green pet vs rug doctor pro, please 🙏
After renting the 86T3 from local home improvement store enough to where they created a separate rental tab in the book for us (we have lots of puppies)… We finally took the plunge and ordered the Big Green Clean Machine model 86T3, was excitedly awaiting its arrival. It the model our local home improvement store rents out. Our bissell arrived today; after being delayed by 5 days (the anticipation was immense)…Only they sent a Big Green Pet Plus model 32886.
I’m trying to figure out if it’s worth keeping or worth the hassle of returning… etc… we needed something that is industrial-- we raise & train service dogs. So, it fairly important that it functions like the ones we rent. Any help & advice would be greatly appreciated 😊
So far I've found the build quality and performance to be identical to the machine you rented. It's still heavy duty. They've made small improvements to the machines over the years, and the Pet Plus has all those improvements.
Oh my gosh! I'm not the only one this happened to. I ordered the 86T3 and got 32886 (Pet Plus). Weird thing about that is..if you go on Bissell website, that item number doesn't exist. They have 3288 (Pet Pro). I find it strange and don't understand how they can ship a product that isn't even listed for sale on their website. Best Buy actually has 32886 Pet Plus for sale at $508.99. I just got off the phone with Bissell Customer Service. They tried telling me that 3288 and 32886 are the same. Why are the item numbers and names (Plus vs Pro) different then? 🤔 When I told them I would have appreciated being sent what I ordered, the guy argued with me and asked why I want to return the "better product". Oh gee thanks for sending me something you dont even have for sale on your actual website 🤔 Real suspishhh and rude. Don't question me and my motives. If I ordered red..I don't want purple ya know 🤣 Unless of course everything is clear as day and the "wrong" product is a win win..which may be the case here. Idk yet. Anywho.. I'm in the same boat trying to decide if I should keep this one.
I think it’s a store-specific version for Best Buy. By calling it the Pet Plus and giving it a different model number, Best Buy shoppers cannot be granted a price match based on pricing for the Pet Pro through Amazon and other big retailers.
Just happened to me too. I ordered the original bissel big green machine from Walmart and they sent this pet plus. I’ve never used the plus before so idk how good or bad it is. It also didn’t come with the soap how the other one was supposed to and it came with different attachments. I spent $500 on something and I expect to get what I bought. They literally don’t even sell the pet plus in the Walmart website. I still really can’t get over how infuriating this is
I also enjoyed this video too but also i like the music too whats the name of the music
What's the name of this song I love it
Glad you like it! It's from Future Joust, and the song is called "Call Waiting." I try to add catchy music to the videos.
I like the old trigger better I've found top mounted buttons to be a little less convenient, but that's just me.
I like hiring someone to clean them and just write the check much easier and carpet sucks, never again! Although I did buy the Bissell ProHeat 2X Revolution Pet Pro Carpet Cleaner from Costco for $199.99 including delivery. I like to shampoo my outdoor rug and any pet issues in an emergency 🙃
I'm still undecided on the new handle, but being left-handed, I like the new placement.
@@VacTech1 A fellow lefty! We are/were considered evil in Japan!
@Shane W I like carpet better than a hard floor. Hard floors are trendy right now and carpet isn't cool, but that will change sooner or later.
I was hoping to see them both compared. Mostly to see which one I would prefer
I'll keep that in mind! I prefer the new model, but they both clean the same. The new one just has a couple extra quality-of-life features, like the ergonomic handle, and the extra tank handles.
@@VacTech1 thank you for this comment !
I use the Windsor xp12 in combination with the Bissell big green 👍
Nice! Windsor/Sebo make great vacuums.
@@VacTech1 yup 👍👍👍😁😁😁
Looks like the brush is bigger on the pet one than the green one is that correct
They’re the same. Same very good cleaning performance too.
Can I use for commercial cleaning?
I would say so. They make a commercial version too, but it’s largely identical.
@@VacTech1what is the difference between the commercial and the professional versions?
Can I use that to vacuum?
No, this machine is for wet carpet cleaning only. You can however use it to suck up spills and liquids, like a shop vac (but you don’t want to pick up solid stuff along with any liquid). Hope this helps!
Sure does, I'll now have to get a vacuum before I use this which I already bought. I'm so stupid 😅 thank you much
@@WilmerUrbina1 yeah you’ll want a dedicated vacuum to clean the carpets before you use the Big Green. Otherwise it’ll be a messy job.
another problem with this machine is where the arm attached to the bottom of the machine, this makes it a back breaker to maneuver compared to the blue rug doctor machines which were much easier to navigate with, i feel you have less control of the big green
What’s the reason for the spray button? Doesn’t it clean with that soapy solution anyways?
It only puts down water/solution when you hold down the button. That way you control when you put down the soapy water.
@@VacTech1 is there a none soapy water? Because I was under the impression that the top tank is left to collect dirty water. Do I need to fill the top tank with any water?
@@cruisecontrol3444 No, you don't need to fill the top tank. The button just pulls liquid from the clean water/solution tank on the bottom. When washing carpeting, you fill the bottom tank with soap and water, and when rinsing the carpeting, you just fill it with water only. Hope this helps!
Approximately how many sqft can I expect the Pet Plus to clean on a single full tank of cleaner?
That’ll all depend on how fast you clean, and how much solution you put down. It has the largest tanks available for a portable upright cleaner. I went through about 1.5 tanks to clean my living room in the video, taking my time.
Great video!
Thanks, Jamal!
Hola que tal habrá tienda de accesorios en México
What about the Pet Pro?
@@AR-tj1no if it’s the one that’s part of the Big Green line, it’s just another rebadge of the same machine, and that makes it among the best available.
@@VacTech1 I just ordered the Pet Pro from Amazon thanks to your review. I know it’s been a couple years. Any feedback on it since it’s been a while? Still like it?
@@AR-tj1no I still love it, and my opinion on it hasn’t changed at all. No issues and it’s cleaned a lot of homes.
@@VacTech1 I appreciate you and your quick response.
How well does it clean short carpet tile?
It cleans short carpeting great.
Which one would you buy between the 2?
I like the small improvements on the newer model. Otherwise they're both great, and clean the same.
Can this be used on hard floor surfaces too?
No
Can you take the brush out to clean it?
Yes you can. You can drop the brush down (red clip), and there's 3 screws you need to remove, to remove the brushroll. Often just dropping it down is adequate enough, unless you need to wash/deep clean it.
I love my big green
They’re great! Best option for the price.
@@VacTech1 I agree I have had a premier pet lift off which was great but the hoses fail after a couple of years, the big green cleans better and there pet pro formula is the best I have used
Homie has all the game consoles. Even the minis.
Hahaha I love video games.
The reason the coffee made it into the dirty tank is not bissell or the machine is you going too fast with the stain trapper thats the reason the coffee made it through the hose its not the machines fault its yours i have the manual it says to go over the coffee back and forth slow and you wouldnt have to worry about it
I will keep that in mind! Please understand that the video was sped up considerably during that segment.
If I had a F250 to move this thing anywhere I'd buy one, even then I'd probably get a geroge
USE WARM WATER, NOT HOT, IT COULD MELT THE PLASTIC INSIDE THE MACHINE.
Thank you for this tip. I have very hot water and a cheaper BISSELL unit I just bought last June already seems to have quit suctioning the water up. I just ordered the Big Green Pet Plus looking for rental unit, Rug Dr like performance and reliability. Keeping my fingers crossed but will remember not to use scalding water.
My cats have trained me to clean up their urine. Smart little devils…
What do you use to get rid of urine smell. Having a difficult time with my dog. Used something and I smelled a little and now it is Horrible, can't even walk on it. Thanks!
@@memekendall3197 They have products for urine smell. A Search on Amazon will show you some options.
You will probably need a carpet extractor like this Bissell. Shampoo the area well. Use LOTS OF RINSE WATER.
I literally pour a couple of quarts of rinse water out of a bucket onto the carpet, then I use the extractor to pull it up.
You may need to shampoo and flood the area with more rinse water. You need to get the urine smell out of
the carpet pad too. Depending on the size of the area you may use a few gallons of water.
The subfloor may be contaminated. The rinse water should hopefully help if it is.
Don’t let the water stand on the area. Poor the water on and then use the extractor to remove it.
You can walk on the flooded area a little to help loosen up the dried in urine.
Let everything dry and do a “sniff test”. You may need to repeat the cleaning process a couple of times.
Keep at it till the rinse water looks clean or almost clean.
Good luck.
Absolutely disappointing. This would have been a great opportunity to update all the short comings of the original Big Green and this is a big fail. Only a few cosmetic updates. For example the cleaning path could have been increased to 12-13 inches and they could have added side clean bushes. This would have made a big different as more could be cleaned and the time needed reduced. Even the ProHeat 2 Revolution Pet Pro has a wider cleaning path.
But a wider path would also spread the suction out over a larger surface area, making the effective suction weaker. There are probably multiple physics variables involved. They only have 15 amps max from the outlet.
In my experience, this one has one major drawback: IT IS VERY HEAVY! If you are a woman, unless you are very strong, I do not recommend it! The first time I used it, my body ended up totally sore!!
@@carolgarcia8431 I agree. It’s heavy and tiring to use, but it also outcleans all other similar portable machines, so you have to decide if the extra work is worth the better results.
@@VacTech1 Honestly, I regret having bought it 🥲! I hope I can adapt to it or my husband must wash the carpet!! 🤣🤣
@@carolgarcia8431big green or hydrosteam please?
Was hoping for something new from the Big Green. Looks the same. Not much innovation. These are nice machines, but Bissell needs a more sleek design and find a way to make it lighter. Thing is super bulky and doesn't fit in harder to reach areas. Bissell engineers disappoint here.
Actually you do need these machines to be heavy and bulky. They pushed on the carpet with the weight and allows the brush with rollers the clean it even in deep carpeted areas. If you have a lighter design you wouldn’t have enough pressure on the carpet for proper cleaning. Remember these are not just regular vacuum cleaners they are carpet cleaners. If the engineers make it smaller the other problem will be the water tank capacity. How many times do you want to fill and empty the tank during each use? They could use a lighter and durable material too but are you willing to pay two or three times the price? When you criticize a product always think why? There is always a reason behind engineering marvels!
And it's not bissell's fault either you were just going too fast with stain trapper
Carpet cleaning with shoes on 😂
Just gotta make sure your shoes are clean. You wash carpeting barefoot? Standing in all that wet detergent might be bad for you.