Great Vide Laura, easy to understand, great tips, short and sweet. I am the office manager from Dental Office and this video gave me great information to implement right away
Great Video, I'm coming back to dentistry and your advice is great, the only problem I see is most dental offices don't have a consultation room. question? is it necessary to have dental Insurance knowledge prior to becoming a treatment plan coordinator. If so how do I gain dental insurance knowledge? when there's no entry level position (training) ever available? btw, I have over 25 years experience as a dental assistant.
Do you present the plan utilizing the contracted ppo fee or your office fee… we have always presented using ppo fee for contacted codes and office fee for non contracted.
Kate - thank you for your comment and I thought I would mention that I totally understand where you are coming from. I would like to however suggest a couple things. First, I get that spending money on dental work is not fun and can cost more money than most of us would like to spend on drills and needles however, on the flip side, not getting the work done when it is needed can end up being more costly. Not just financially but in overall healthcare! Also, many offices understand that dental insurance helps patients with the cost but that is not always an option for everyone and therefore offers payment plans and membership plans. Where insurance can help assist with some of the cost, they are not looking out for your overall health and dental needs. I would suggest that you talk with your dentist and team about the options they offer their patients. They are looking out for your dental health and should want to help you as much as they can.
My suggestion is to find out what the patient does for a living or hobbies. See if you can tie it to something they know and understand. Too many times, we tend to talk in "dental terms" and they don't understand fully and leave confused. If they are confused, they won't accept the treatment.
Having a visual model with implants is always helpful as well. This is what I bring out when presenting treatment plans. Often times they are confused such as calling a bridge a crown or having a root canal a filling, because they have been misinformed from what someone not in dental have told them.
Great Vide Laura, easy to understand, great tips, short and sweet. I am the office manager from Dental Office and this video gave me great information to implement right away
Thank you for taking the time to write a comment. It helps to know these are helping people!
Great Video, I'm coming back to dentistry and your advice is great, the only problem I see is most dental offices don't have a consultation room.
question? is it necessary to have dental Insurance knowledge prior to becoming a treatment plan coordinator. If so how do I gain dental insurance knowledge? when there's no entry level position (training) ever available? btw, I have over 25 years experience as a dental assistant.
Do you present the plan utilizing the contracted ppo fee or your office fee… we have always presented using ppo fee for contacted codes and office fee for non contracted.
Dental work is so expensive without insurance.
Kate - thank you for your comment and I thought I would mention that I totally understand where you are coming from. I would like to however suggest a couple things. First, I get that spending money on dental work is not fun and can cost more money than most of us would like to spend on drills and needles however, on the flip side, not getting the work done when it is needed can end up being more costly. Not just financially but in overall healthcare!
Also, many offices understand that dental insurance helps patients with the cost but that is not always an option for everyone and therefore offers payment plans and membership plans. Where insurance can help assist with some of the cost, they are not looking out for your overall health and dental needs. I would suggest that you talk with your dentist and team about the options they offer their patients. They are looking out for your dental health and should want to help you as much as they can.
So thankful for you guys!
Looking forward to viewing more videos.
Thank you for these! They help!
I need help with treatment plan wording?? how to word insurance estimate
Thank you! Very useful!
Love your page, I just started as a BC no dental background at all
Thank you- Good luck. You will do great but we are here if you need us!
Loved!
If I have to present treatment plan for implants how do I present that in simple terms that patient can understand
My suggestion is to find out what the patient does for a living or hobbies. See if you can tie it to something they know and understand. Too many times, we tend to talk in "dental terms" and they don't understand fully and leave confused. If they are confused, they won't accept the treatment.
Having a visual model with implants is always helpful as well. This is what I bring out when presenting treatment plans. Often times they are confused such as calling a bridge a crown or having a root canal a filling, because they have been misinformed from what someone not in dental have told them.
Very depressed video 🙄🤦♀️