But you are going to need to pay a JSM licence for all the member that need to see those JSM tickets. It would be great if we could at least create JIRA Sub tasks linked to these JSM tickets so members of the team can work on those while Agents see the whole thing and interact with customers
Thank you ,this is extremely helpful
Very cool, I love learning new Atlassian stuff!
Awesome! This is what I was looking for.
But you are going to need to pay a JSM licence for all the member that need to see those JSM tickets. It would be great if we could at least create JIRA Sub tasks linked to these JSM tickets so members of the team can work on those while Agents see the whole thing and interact with customers
Do software users have to have jsm license to transition issues?