best videos ever. I wish marketing at Poly were as good as you Jan! by coming up to speed earlier and giving system integrators the right collatoral to market these great products. I want pictues of X Series and EE IV with dual screen in-situ in a conference environment!
Thanks for all your videos Jan ! i just purchased a studio x30 for a small room (5 people) but i am very disappointed with the microphones. Are they specific settings to adjust in the interface? What other things shoud i check? thanks in advance for your help
Hi thanks for your comments. Good to hear you got a Studio X30 should be perfect for smaller rooms first make sure you are on 3.14.2 or higher. I have seen challenging sometimes in the combination with room acoustics (glass windows, high ceiling etc) you could first try some settings under audio settings via WebUI for example turn off -noiseblockAI - setting and another audio setting is - transmission gain - you can set that to 2 or 3 or higher just to try if anything changes in the pickup... hope that helps. ☕JZ
@@janzoetemelk Hi Jan, thanks for the quick answer. I am using the latest version and i tested different settings but it is not really better. Could be a network issue. Do you know which port tcp or udp should be priorized for the network? another question : if it does not work better, do you think the addition of the trio c60 will be way better for the microphones?
@Quocthai Tran hi 👋 wow haven't heard that before.. did you try another room to test and absolutely if possible try Trio 8800 or c60 that should definitely help.. 🤗
@@janzoetemelk can you confirm me that I can use the device mode on the studio x30 and the trio c60 as micro and speakers ? Do you need to set the trio c60 as poly controller ?
Hi Zach 👋 thanks for comments.. the Studio X can be WiFi both TC8 doesn't have WiFi today so would require network/PoE to pair... if you then want to avoid TC8 you can also use touch screen or wireless mouse.. hope that helps..
Hi - Has anyone had any issues seeing the gallery view when using zoom on the X50? For some reason I can't toggle between speaker and gallery views. I only have it connected to 1 tv, so wondering if that's the issue? Thanks
Hi Mwenda, thats a great question. You can integrate Studio X50 and G7500 today with for example Shure P300 (see bit.ly/3tFitoV video) which is able to support all sort of ceiling tiles.. does that help? I expect also more DSP providers to be supported in future..
Hi Adam, thanks for your comments. You first need to decide which Video App you want to use on the X50 Teams, Zoom, Permanent Device mode etc... then you can use USB cable from X50 in your laptop and reuse camera, speaker and mic in case needed... you don't require a TC8 at the table you can also use TV touch screen or a mouse to control the device... does that help? Is there a specific use case?
@@janzoetemelk Thank you Jan for your pertinent answer. Yes, I use teams, but once I select the polyx50 camera in the team setting, my PC screen shows a green background on my screen. So what explains this problem? What’s wrong?
@@adambarmamai5143 aha so X50 is running Native Teams App and you are trying to use usb cable from Studio X usb-c to usb-a in the laptop to reuse camera speaker mic for Zoom Webex etc is that correct ?
We have the larger Studio device and it works well. It presents as a standard USB Web/Mic device - so the services you can use are really anything that you can run via the PC. Do these smaller X-models have the same functionality?
Hi Sean, thx for comments.. I would recommend to get in contact with your local Poly representative to discuss your room requirements for example all have wireless sharing but only X50 and G7500 have HDMI input ...
When not using the TC8 or remote control, could one start a meeting from the webinterface ? Are there other possibilities as well ? I.e. another Android tablet, an Ipad, ... ?
Thanks for your comments William. You can start a meeting using the web interface of Studio X30, X50 or G7500 but this will be in PolyOS mode using H.323 or SIP. You also have remote meeting DTMF controls and camera PTZ. Does that help? I can create a video on web interface calling features if that would help...
@@janzoetemelk thank you 4 thé quick follow up. So that means that a Teams meeting can be started as well ? We have some rooms with touchscreens so that is no problem to control the unit, but we also have some rooms with regular screens (no touch) and we would like to avoid placing the TC8 to avoid placing an extra cable. In that scenario thé webinterface is our best option we think?
@@williamvissenaeken8977 Hi William thanks for your comments. You are totally right in case of rooms with touch screen use TV UI to join a Teams Meetings no TC8 needed, in the other scenario with no touch screen and no TC8 at the table why dont you use "Teams proximity join"? See my other video about "proximity join" demonstrating this option... worthwhile to investigate.. Microsoft will also be adding "Teams Casting" soon same user workflow from the laptop but in that case not a meeting - only to share content to a Native Teams device... does that help?
@@janzoetemelk Thank you for the response. Teams proximity join is indeed the most practical solution in our case. Thank you ! I have then only one question left : does one can buy a wireless microphone and connect this to the X50 ? Or which type of microphones can be easily (reas: wirelessly) connected ?
If not using the TC8, what does the remote control look like? (Same as the G7500?) Also can the remote and TC8 work at the same time or is it one or the other?
Same remote as G7500. The remote and TC8 can be used at the same time and you can also have 2 TC8s paired to the system. Keep in mind, the remote only works properly in the Poly Video mode.
Hello, your videos are great! I am looking to buy the Poly Studio X50 with TC8. I don’t have an ethernet connection near my monitor, can the X5 be connected to Wifi instead of ethernet? The TC8 would however be connected to ethernet. Will this setup work? Thank you.
Is there any way to connect or adapt a serial/RS232 connection for control? We use little Extron keypads in our rooms to wake up/sleep the system, control volume, etc.
Thanks for your comments. The new X30, X50 and G7500 Family has a full set of APIs for room control integration in the PolyOS mode (similar as Group Series). X30 and X50 over IP and G7500 also serial(see datasheet). In case you use it in Native Zoom or later Native Teams mode the APIs will not be available as the specific vendor App will be running.
Is there any way to manually adjust the camera? I bought one to use with teaching a class where some of the students are remote. The problem we are having is that we cannot get it to focus on the whiteboard when the teacher is writing on them.
Thanks for your question. In which App mode you want to use camera PTZ with Studio X as this is available now in most Apps or coming soon. Let me know.
Why it has only internal microphone ! Can I connect more external microphone. Pretty sure that for such big room this integrated microphone is not enough. Can it be paired with Polycom Trio ?
The Trio works as controller with X series and G7500 version 3.0 in Zoom Room mode - I expect in 2020 that Trio will also work in Teams and Poly mode.. keep in contact with your local Poly representative...
The second order mics on the X50 give it excellent pickup range and clarity. Adding a mic in the future will be possible, but I would be surprised if you actually found the need for it after testing the device.
@@joesantucci correct and with all the native apps coming like Zoom, Teams, Bluejeans etc best of both worlds audio and video platforms its going to be a wannahaves meeting room device..
Thanks for your comments Erick. If you use StudioX in Poly mode you can dial h.323 into Webex meeting audio video and content wors perfect. There is even a free one touch dial service which recognizes a Webex meeting can provides a simple "join" button... ill try to create a video in near future...
Great question.. the LED colors on StudioX are controlled by the apps so could differ.. usually for a meeting room green means mic is open and red is muted.. in any case you can turn LED bar off or change brightness in Studio X web portal.. at the entrance you might have a scheduling panel which when booked is usually red.. hope that helps.. ☕🛠
best videos ever. I wish marketing at Poly were as good as you Jan! by coming up to speed earlier and giving system integrators the right collatoral to market these great products. I want pictues of X Series and EE IV with dual screen in-situ in a conference environment!
Thanks for all your videos Jan ! i just purchased a studio x30 for a small room (5 people) but i am very disappointed with the microphones. Are they specific settings to adjust in the interface? What other things shoud i check? thanks in advance for your help
Hi thanks for your comments. Good to hear you got a Studio X30 should be perfect for smaller rooms first make sure you are on 3.14.2 or higher. I have seen challenging sometimes in the combination with room acoustics (glass windows, high ceiling etc) you could first try some settings under audio settings via WebUI for example turn off -noiseblockAI - setting and another audio setting is - transmission gain - you can set that to 2 or 3 or higher just to try if anything changes in the pickup... hope that helps. ☕JZ
@@janzoetemelk Hi Jan, thanks for the quick answer. I am using the latest version and i tested different settings but it is not really better. Could be a network issue. Do you know which port tcp or udp should be priorized for the network?
another question : if it does not work better, do you think the addition of the trio c60 will be way better for the microphones?
@Quocthai Tran hi 👋 wow haven't heard that before.. did you try another room to test and absolutely if possible try Trio 8800 or c60 that should definitely help.. 🤗
@@janzoetemelk can you confirm me that I can use the device mode on the studio x30 and the trio c60 as micro and speakers ? Do you need to set the trio c60 as poly controller ?
@@janzoetemelk question : does the TRIO C60 TEAMS EU/ANZ only works with teams?
Can the X50 and the PC8 both be connected to the network via WiFI and still sync with each other?
Hi Zach 👋 thanks for comments.. the Studio X can be WiFi both TC8 doesn't have WiFi today so would require network/PoE to pair... if you then want to avoid TC8 you can also use touch screen or wireless mouse.. hope that helps..
Hi - Has anyone had any issues seeing the gallery view when using zoom on the X50? For some reason I can't toggle between speaker and gallery views. I only have it connected to 1 tv, so wondering if that's the issue? Thanks
Can I use the drop down ceiling Microphone with the X50?
Hi Mwenda, thats a great question. You can integrate Studio X50 and G7500 today with for example Shure P300 (see bit.ly/3tFitoV video) which is able to support all sort of ceiling tiles.. does that help? I expect also more DSP providers to be supported in future..
Hi, I have the x50 version of polystudio. Is it to use with usb cable? Without using the tablet
Hi Adam, thanks for your comments. You first need to decide which Video App you want to use on the X50 Teams, Zoom, Permanent Device mode etc... then you can use USB cable from X50 in your laptop and reuse camera, speaker and mic in case needed... you don't require a TC8 at the table you can also use TV touch screen or a mouse to control the device... does that help? Is there a specific use case?
@@janzoetemelk Thank you Jan for your pertinent answer. Yes, I use teams, but once I select the polyx50 camera in the team setting, my PC screen shows a green background on my screen. So what explains this problem? What’s wrong?
@@adambarmamai5143 aha so X50 is running Native Teams App and you are trying to use usb cable from Studio X usb-c to usb-a in the laptop to reuse camera speaker mic for Zoom Webex etc is that correct ?
If I having two poly devices how can I share one screen to another device screen
We have the larger Studio device and it works well. It presents as a standard USB Web/Mic device - so the services you can use are really anything that you can run via the PC. Do these smaller X-models have the same functionality?
Hi Sean, thx for comments.. I would recommend to get in contact with your local Poly representative to discuss your room requirements for example all have wireless sharing but only X50 and G7500 have HDMI input ...
USB Device Mode is a new feature in the 3.1.0 firmware and does what you are after.
Hi Jan, is the functionnality "Automatic Speaker Tracking" now available on the Studio X50 and X30 ? If not, when is it planned ?
Best regards
Hi Karim, we have in the latest release automatic speaker and group tracking in the Studio X30 and X50.
hello. how can I order this? I still see it on the preorder status on their website. I'm interested more in the X30 since I have a small room.
Hi the X30 and X50 are available now would recommend to get in contact with Poly partner for latest status in your region...
When not using the TC8 or remote control, could one start a meeting from the webinterface ? Are there other possibilities as well ? I.e. another Android tablet, an Ipad, ... ?
Thanks for your comments William. You can start a meeting using the web interface of Studio X30, X50 or G7500 but this will be in PolyOS mode using H.323 or SIP. You also have remote meeting DTMF controls and camera PTZ. Does that help? I can create a video on web interface calling features if that would help...
@@janzoetemelk thank you 4 thé quick follow up. So that means that a Teams meeting can be started as well ? We have some rooms with touchscreens so that is no problem to control the unit, but we also have some rooms with regular screens (no touch) and we would like to avoid placing the TC8 to avoid placing an extra cable. In that scenario thé webinterface is our best option we think?
Any updates on this issue ?
@@williamvissenaeken8977 Hi William thanks for your comments. You are totally right in case of rooms with touch screen use TV UI to join a Teams Meetings no TC8 needed, in the other scenario with no touch screen and no TC8 at the table why dont you use "Teams proximity join"? See my other video about "proximity join" demonstrating this option... worthwhile to investigate.. Microsoft will also be adding "Teams Casting" soon same user workflow from the laptop but in that case not a meeting - only to share content to a Native Teams device... does that help?
@@janzoetemelk Thank you for the response. Teams proximity join is indeed the most practical solution in our case. Thank you !
I have then only one question left : does one can buy a wireless microphone and connect this to the X50 ?
Or which type of microphones can be easily (reas: wirelessly) connected ?
If not using the TC8, what does the remote control look like? (Same as the G7500?) Also can the remote and TC8 work at the same time or is it one or the other?
Same remote as G7500. The remote and TC8 can be used at the same time and you can also have 2 TC8s paired to the system. Keep in mind, the remote only works properly in the Poly Video mode.
@@bknauf Thank you!
One other note here is that you can also use any tablet capable of running the Zoom Room controller app when the units running native Zoom.
Hello, your videos are great! I am looking to buy the Poly Studio X50 with TC8. I don’t have an ethernet connection near my monitor, can the X5 be connected to Wifi instead of ethernet? The TC8 would however be connected to ethernet. Will this setup work? Thank you.
Jan’s colleague Bob posted a video on connecting the X Series to WiFi: th-cam.com/video/QSQpx_cciC8/w-d-xo.html
Obviously Ethernet would be better.
You glossed over the HDMI input. I really want to see content sharing from external.
Good point 👍 hdmi-ingest is working in most apps. I will consider a video on all sharing methods in the future...
Is there any way to connect or adapt a serial/RS232 connection for control? We use little Extron keypads in our rooms to wake up/sleep the system, control volume, etc.
Thanks for your comments. The new X30, X50 and G7500 Family has a full set of APIs for room control integration in the PolyOS mode (similar as Group Series). X30 and X50 over IP and G7500 also serial(see datasheet). In case you use it in Native Zoom or later Native Teams mode the APIs will not be available as the specific vendor App will be running.
Is there any way to manually adjust the camera? I bought one to use with teaching a class where some of the students are remote. The problem we are having is that we cannot get it to focus on the whiteboard when the teacher is writing on them.
Thanks for your question. In which App mode you want to use camera PTZ with Studio X as this is available now in most Apps or coming soon. Let me know.
@@janzoetemelk I am using MS Teams
Why it has only internal microphone ! Can I connect more external microphone. Pretty sure that for such big room this integrated microphone is not enough.
Can it be paired with Polycom Trio ?
Jan mentioned 2:10 in the video that you can use a analogue microphone or a RJ45 connection for a table microphone with local mute control.
The Trio works as controller with X series and G7500 version 3.0 in Zoom Room mode - I expect in 2020 that Trio will also work in Teams and Poly mode.. keep in contact with your local Poly representative...
I would also recommend watching this video demo of the mics on the X50: th-cam.com/video/llHa5vUq5PI/w-d-xo.html
The second order mics on the X50 give it excellent pickup range and clarity. Adding a mic in the future will be possible, but I would be surprised if you actually found the need for it after testing the device.
@@joesantucci correct and with all the native apps coming like Zoom, Teams, Bluejeans etc best of both worlds audio and video platforms its going to be a wannahaves meeting room device..
how you configure the x50 with WebEX
Thanks for your comments Erick. If you use StudioX in Poly mode you can dial h.323 into Webex meeting audio video and content wors perfect. There is even a free one touch dial service which recognizes a Webex meeting can provides a simple "join" button... ill try to create a video in near future...
aren't the LED colours traditionally Red for occupied. don not enter, stop. Green for available, go, proceed?
Great question.. the LED colors on StudioX are controlled by the apps so could differ.. usually for a meeting room green means mic is open and red is muted.. in any case you can turn LED bar off or change brightness in Studio X web portal.. at the entrance you might have a scheduling panel which when booked is usually red.. hope that helps.. ☕🛠
Poly x50 camera coming blur image
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