Thanks. Both of your videos were super helpful. I consider myself tech savvy and I’m surprised at the lack of information from sonos and overall quirks to operate for such a premium brand
I know, right? Stupid thing, it was really unclear before I finally figured this out. And everything online was addressing other problems. Glad it helped. See my other video about the power button functions. Once you have that down it makes a lot more sense about how to use it and not kill the battery.
I have the orange flashing light - plugged it on and it’s still flashing slowly (orange). Not getting the solid orange light and it’s been plugged in for over an hour now. This is a very frustrating side of the Sonos experience. I’m constantly trying to figure out how to properly shut it down and since I often go to sleep while listening to music or podcasts using my little Sonos speaker, I fall asleep - it would be nice if you could set it to automatically shut down when you want that option. Great video!
@@ApacheRanch my latest discovery is that my Sonos speaker, although powered on (white light) won’t show up as an option in Airplay when trying to use the speaker while watching a TH-cam video or Apple Music. Day 2 of not being able to use a speaker that was working fine. Trying everything and ready to chuck it.
Do you feel like the power button on the back does not have much feedback or umph to it or is that just mine? It's always like I have to press too hard to know if I'm really even pressing it.
EXACTLY. It feels like a dead/squashed button. Unless you happen to press it in the exact perfect spot. Hopefully this is not an indicator that this button will stop working someday. As you can see, it’s pretty critical to keeping battery life in check.
Also, make sure to see my other video about the power button functions. Sonos Roam - Everything You Need to Know LEDs, Power Button, Standby, Shut Off and Bluetooth Pairing th-cam.com/video/GDf4CUvmLmo/w-d-xo.html
Perfect explanation, but I thought they fixed it after the software update. Bought mine a few days back and updated it to the latest software version offered by Sonos for the Roam, but didn't work for me. I was kinda freaking out before I saw your video.
Gave you a thumbs up for that info however it’s completely not working for me. I’ve had them plugged in continuously and it’s still blinking… I’ve checked the power cord and that’s all functional. It charges my phone. I will contact Sonos.
*Make sure you see all four of my Sonos Roam videos so you know how to operate this thing!* * [This Video] What happens when your battery is fully drained and the unit will not restart or respond: th-cam.com/video/u6F8Kp9hBYw/w-d-xo.html * How to pair Sonos Roam with Bluetooth: th-cam.com/video/Au2pl4ioJbc/w-d-xo.html * Understanding How Standby and Power Off Functions Work with Sonos Roam's Power Button: th-cam.com/video/sna6MDrKNXo/w-d-xo.html * Everything You Need to Know LEDs, Power Button, Standby, Shut Off and Bluetooth Pairing: th-cam.com/video/GDf4CUvmLmo/w-d-xo.html * Why Does It Turn On By Itself? Why Won't It Finish Charging? th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
My magnetic charger doesn’t seem to be working and I’ve now had the speaker plugged in and charging for about 1.5 to 2 hours still doing the same. I’m hoping it works
Yes! It’s strange that it works this way. I hope they make a change to firmware to cure this. My other video is linked here that explains the way to fully power it down. th-cam.com/video/GDf4CUvmLmo/w-d-xo.html
Hi - many thanks for your helpful video. Just purchased 2 Roam's - the status of LED's are somewhat unclear ! Is there any LED indication of when the battery is fully charged - the SONOS documentation offers no answer. Thanks again, somewhat anxious on what I have bought - thought SONOS was a good brand - some comments are worrying
No indicator of charge level except it will show up on your phone when connected over Bluetooth and I believe also in Sonos app. Device works consistently if you understand the behavior described in the video, but without that insight it can be terribly frustrating! See the other videos I have on it for further explanation. I wish you the best.
I was wondering what that light meant, thanks! By any chance do you know if you can use the Roam without ever having configured it thru the App on a wifi network? I just got the Roam as a gift and I'm away from home with no access to Wifi. I was hoping to use this as a Bluetooth speaker in the meantime but can't get it to work. Not a whole lot of into out there but I did see one person suggest it needs to be configured in the app before using BT.
Check out my other video on how to connect with Bluetooth using only the power button and see if that works. I have not tested that aspect (ie zero wifi) but I suspect it might work for you.
@@ApacheRanchThanks for the reply! I'm charging it now as it was very dead . From memory when I tried to set it up a few days ago I dont recall getting at alter tones to signal BT enabled (only tone I got was if i increase/decreased the volume). I also don't think I ever got any flashing blue light, jus white and green. But will try your suggestion later when its charged. Thanks again.
@@ApacheRanch Update. Attempted after an hours charging. Fail. I only getting flashing white "The Sonos product is booting up after being plugged into power. The status light will also flash white while it’s waiting to connect to the network." - and flashing green "The Sonos product is powered on and ready to be set up. It has not yet been configured or connected to a Sonos system." So I'm guessing you cant do anything with it until it's been configured. Looks like it doesn't function as an out of the box bluetooth speaker.
Thanks for that. I'm a bit disappointed with the misnamed 'roam' and it's mysterious ways. You think it's off but it's not, and then a few days later it is flat and unresponsive. I'm probably just going to keep it plugged in now when not using, but not a great feature when traveling ie. roaming.
My roam is unresponsive, I assume dead. When plugged in it has a solid red light that won’t go away.. been on charger overnight (15+ hours). Any solutions???
To follow up, it’s not blinking red up top to indicate overheating or faulty. It just simply won’t charge or power on i assume because it’s so dead that there’s no juice to it!
All I can think is to try and manipulate the power supply to trigger it to reset somehow. Maybe try a 2amp plug, and also a higher amp plug (like for an iPad) etc. I hope it works out for you.
Roam needs to charge to 10% before it powers itself back on. And people having issues with charging are likely using a 5W brick that came with their iPhone - it’s not sufficient to charge it, at least very quickly. Rumor is that the battery won’t be charged to the proper amount unless you can get your hands on a 10-18W brick. Don’t use anything over 18W. I caved and ordered the wireless charger through Sonos’ website today cause of similar charging issues.
@@jandy1 lol I don't even use that charging pad that they're selling because it overheats my Roam and makes it not work for hours at a time until it cools back down. Idk if I am the only one with this problem, but yeah, I just use the charging cable. I have a Qi wireless pad from Samsung that I could break out of one of my drawers though...
I got the amber blinking light and after an hour it stopped blinking, I guess the battery died... It is being charging for 2 hours and is not responding no light is showing whatsoever, any advice on this?
It happens to me very often, suddenly my Sonos Roam shows that red blinking light without any logical reason, I charge it and passing 2 or 3 days it reappears, so disastrous. How can I get it fixed?
@@ApacheRanch This is the second unit I’ve got, it must be faulty, basically here the thing is that the battery drains pretty quickly. Everyone, buy the UE Wonderboom 2 in stead, I had it before and I’ve got fascinated, much better than the Sonos Roam in terms of Bluetooth connectivity, battery, audio and waterproof design
Even after keeping mine plugged in for several days (even weeks), the amber is still blinking - it’s not solid and hasn’t gone away. Do you think the product is defective or worth talking to customer service?
You are not the only one who found this issue. I made a video to describe what you are encountering. It might help. th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
My amber light comes on when I plug it in but then goes off after a few seconds. I can't get my unit to come back on at all. I've had this problem before and have no idea how to get around it. If I plug it in at a later date, it will begin to charge normally. It's such junk compared to my ubl which works every single time.
I have had the light on whenver I plug it into the back, so far it has been on and plugged in for more than a day.... I don't think you are correct with all the info in this video as mine definitely should be charged right now.. (have had it plugged into a 5W charger for more than a day now and never had any issues until now since launch)
Unplug everything. Try power button. Probably will do nothing. Red light should be flashing. Plug in. Red light should stay on solid. Wait at least an hour. Red light should go out. White light should come on by itself near the logo. Let me know if that works for you.
@@ApacheRanch THANK YOU! I tried it that method for two days and it was still acting weird. Not turning on at all or just flashing all day (connected or not). Today it was flashing red all day (not plugged in) and before writing a message I said, "let me try one more time" and it finally worked!!! THANK YOU AGAIN!
You are not the only one who found this issue. I made another video to address what you are seeing. It might help. th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
You most likely are using a power brick but it’s not sending the right amps/volts. If you have any sort of Qi wireless charger for your phone, that will work on the Roam.
You are not the only one who found this issue. I made another video to address what you are seeing. It might help. th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
There is another problem that people are having now where the unit won't respond to anything. Only gets a solid orange light that won't go out when plugged into a cable. Wireless does nothing. Unit is dead.
yeah, check the smart speaker feature to make sure it was not listening. See my other video about how to actually turn the thing all the way off also - it's not intuitive at all how to do it. Thanks for your comment.
Great speaker when it’s working but so bloody confusing when it doesn’t and all you get is different coloured lights steady or flashing. What is so difficult about putting an on/off button, volume and Bluetooth buttons on it. Arrrrgh
I really dislike this speaker the battery sucks! I'm a big sonos fan but this speaker is not performing to expectations. One example went to the beach battery life is suppose to be up to 10 hours this speaker started dieing after 4 hours thank goodness I had a portable battery. The sound quality is nice but not really happy customer.
Let it sit plugged in for some time. See if it will take a charge. The flashing orange indicates that the battery is fully drained, and it needs to build a charge. I hope this helps.
Thank you. Love that you don’t spend half the video introducing yourself, the kit, the brand, what you ate for breakfast, you’re favourite colour….
Yeah that gets annoying. I try to get to the point. Others want longer videos to put more ads.
I have a rapid blink red light…ung
Exactly what I needed to know. Was worried mine was broken. Thanks for the video!
Glad it helped!!
Me same. I worry I is broken. Thanks a lot!
Thanks. Both of your videos were super helpful. I consider myself tech savvy and I’m surprised at the lack of information from sonos and overall quirks to operate for such a premium brand
Totally agree! They need a big firmware update!
You saved me... Thankyou... Oh the frustration of sonos...
THANKS DUDE couldn’t figure it out lol
Yeah it’s crazy how it works
THANK YOU - had this same scenario and nothing worked. Saw your other video that referenced this one and voila. Thank you...
Great!!!
Absolute lifesaver!
I know, right? Stupid thing, it was really unclear before I finally figured this out. And everything online was addressing other problems. Glad it helped. See my other video about the power button functions. Once you have that down it makes a lot more sense about how to use it and not kill the battery.
Ooh thank you so much for this video! Thought my Roam was gone to the afterlife.
Great! Happy it helped!!!
Tysm, it was the Solution to my problem
Glad it helped!!!
Thanks saved me a heads gs scree buying a extra roam from offer up
Worked perfectly!
🙏🏽
Thanks! Just have to be patient!
Yes! It’s really not intuitive- seems like a dead unit at first. Glad it helped.
Thanks… this actually helped a lot
Thanks. It wasn't clear to me, but glad you've made this video. 🙏🏻
Glad it helped!
Exactly what I needed, ty!
Glad it helped!
it was literally driving me nuts haha your other vids help too. The guide is not good.@@ApacheRanch
Many thanks!!
Thanks for this. Just got one out the box, orange light... and nothing ... on to charge it goes some more then! Thanks! 👍👍
Good luck!!
Thanks this was super helpful!
Glad it helped!
Absolute legend! Thank you
Glad it helped!!!
Exactly the answer i needed 😅
Glad it helped!!!
Thanks, very helpful
Glad it helped!
Thanks!
Oh my god, thank you! I was freaking out 😅
Thanks, did not have a clue what was happening with it
Yeah it’s a crazy design. I hope they update the firmware to address. Glad it helped!
@@ApacheRanch does it not even turn off properly when you hold power button down for 5 sec?
It feels like more than 5 seconds. Have to hear all three tones to ensure it’s turned off completely.
I have the orange flashing light - plugged it on and it’s still flashing slowly (orange). Not getting the solid orange light and it’s been plugged in for over an hour now. This is a very frustrating side of the Sonos experience. I’m constantly trying to figure out how to properly shut it down and since I often go to sleep while listening to music or podcasts using my little Sonos speaker, I fall asleep - it would be nice if you could set it to automatically shut down when you want that option. Great video!
Great points! Yes, the device needs a software update to address these issues. Thanks for your comment.
@@ApacheRanch my latest discovery is that my Sonos speaker, although powered on (white light) won’t show up as an option in Airplay when trying to use the speaker while watching a TH-cam video or Apple Music. Day 2 of not being able to use a speaker that was working fine. Trying everything and ready to chuck it.
Thank you for this helpful video dude
Glad it helped!!!
Yessss. Thank you.
Super helpful
Glad it helped!!!!!
So helpful! Thanks!!
Glad it helped!!!
Do you feel like the power button on the back does not have much feedback or umph to it or is that just mine? It's always like I have to press too hard to know if I'm really even pressing it.
EXACTLY. It feels like a dead/squashed button. Unless you happen to press it in the exact perfect spot. Hopefully this is not an indicator that this button will stop working someday. As you can see, it’s pretty critical to keeping battery life in check.
Also, make sure to see my other video about the power button functions.
Sonos Roam - Everything You Need to Know LEDs, Power Button, Standby, Shut Off and Bluetooth Pairing
th-cam.com/video/GDf4CUvmLmo/w-d-xo.html
@@ApacheRanch I agree!
Brilliant. Thanks!
Glad it helped!
Perfect explanation, but I thought they fixed it after the software update. Bought mine a few days back and updated it to the latest software version offered by Sonos for the Roam, but didn't work for me. I was kinda freaking out before I saw your video.
yeah, I don't think they addressed this in the recent firmware update. Its possible that they won't be able to address this issue with only software.
Thanks man
Thanks I had this issue
Glad it helped!
Спасибо большое, очень помогло! Успехов вам!
You are very welcome!
Gave you a thumbs up for that info however it’s completely not working for me. I’ve had them plugged in continuously and it’s still blinking… I’ve checked the power cord and that’s all functional. It charges my phone. I will contact Sonos.
Perhaps see if the wireless charge capability gives you a different behavior?
*Make sure you see all four of my Sonos Roam videos so you know how to operate this thing!*
* [This Video] What happens when your battery is fully drained and the unit will not restart or respond: th-cam.com/video/u6F8Kp9hBYw/w-d-xo.html
* How to pair Sonos Roam with Bluetooth: th-cam.com/video/Au2pl4ioJbc/w-d-xo.html
* Understanding How Standby and Power Off Functions Work with Sonos Roam's Power Button: th-cam.com/video/sna6MDrKNXo/w-d-xo.html
* Everything You Need to Know LEDs, Power Button, Standby, Shut Off and Bluetooth Pairing: th-cam.com/video/GDf4CUvmLmo/w-d-xo.html
* Why Does It Turn On By Itself? Why Won't It Finish Charging? th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
My magnetic charger doesn’t seem to be working and I’ve now had the speaker plugged in and charging for about 1.5 to 2 hours still doing the same. I’m hoping it works
Thank you so much I really thought mine was faulty. How do I make sure it’s properly switched off ? Just incase I’ve got that wrong.
Just found your other video for shutting down properly 🙌🏻 fab 👍🏻
Yes! It’s strange that it works this way. I hope they make a change to firmware to cure this. My other video is linked here that explains the way to fully power it down. th-cam.com/video/GDf4CUvmLmo/w-d-xo.html
Hi - many thanks for your helpful video. Just purchased 2 Roam's - the status of LED's are somewhat unclear ! Is there any LED indication of when the battery is fully charged - the SONOS documentation offers no answer.
Thanks again, somewhat anxious on what I have bought - thought SONOS was a good brand - some comments are worrying
No indicator of charge level except it will show up on your phone when connected over Bluetooth and I believe also in Sonos app. Device works consistently if you understand the behavior described in the video, but without that insight it can be terribly frustrating! See the other videos I have on it for further explanation. I wish you the best.
I was wondering what that light meant, thanks!
By any chance do you know if you can use the Roam without ever having configured it thru the App on a wifi network? I just got the Roam as a gift and I'm away from home with no access to Wifi. I was hoping to use this as a Bluetooth speaker in the meantime but can't get it to work. Not a whole lot of into out there but I did see one person suggest it needs to be configured in the app before using BT.
Check out my other video on how to connect with Bluetooth using only the power button and see if that works. I have not tested that aspect (ie zero wifi) but I suspect it might work for you.
Here’s the Bluetooth video:
th-cam.com/video/Au2pl4ioJbc/w-d-xo.html
Please let me know if it worked!
@@ApacheRanchThanks for the reply! I'm charging it now as it was very dead . From memory when I tried to set it up a few days ago I dont recall getting at alter tones to signal BT enabled (only tone I got was if i increase/decreased the volume). I also don't think I ever got any flashing blue light, jus white and green. But will try your suggestion later when its charged. Thanks again.
@@ApacheRanch Update. Attempted after an hours charging. Fail. I only getting flashing white "The Sonos product is booting up after being plugged into power. The status light will also flash white while it’s waiting to connect to the network." - and flashing green "The Sonos product is powered on and ready to be set up. It has not yet been configured or connected to a Sonos system." So I'm guessing you cant do anything with it until it's been configured. Looks like it doesn't function as an out of the box bluetooth speaker.
Had this issue too. So bad though, its supposed to last up to 10 hours. This happened after ca 60 minutes of usage.
Really glad that this helped. Yeah, it had me confused for quite a while. Definitely something they need to fix with a firmware update.
🙏🏻
Commenting just so others see.
Shitty product feature. Thanks for your help
My Sonos roam has no lights on , not responding at all 😢it’s on a charging dock . Any ideas please ?
Try plugging it in directly?
Thanks for that. I'm a bit disappointed with the misnamed 'roam' and it's mysterious ways. You think it's off but it's not, and then a few days later it is flat and unresponsive. I'm probably just going to keep it plugged in now when not using, but not a great feature when traveling ie. roaming.
Well said!!
I’m disappointed with that too, the UE Wonderboom 2 is much better
My roam is unresponsive, I assume dead. When plugged in it has a solid red light that won’t go away.. been on charger overnight (15+ hours). Any solutions???
To follow up, it’s not blinking red up top to indicate overheating or faulty. It just simply won’t charge or power on i assume because it’s so dead that there’s no juice to it!
All I can think is to try and manipulate the power supply to trigger it to reset somehow. Maybe try a 2amp plug, and also a higher amp plug (like for an iPad) etc. I hope it works out for you.
Does the amber light stay on while charging??
Yes
Roam needs to charge to 10% before it powers itself back on. And people having issues with charging are likely using a 5W brick that came with their iPhone - it’s not sufficient to charge it, at least very quickly. Rumor is that the battery won’t be charged to the proper amount unless you can get your hands on a 10-18W brick. Don’t use anything over 18W. I caved and ordered the wireless charger through Sonos’ website today cause of similar charging issues.
Great points! Thanks for sharing!!
FYI any Qi wireless puck will charge it.
@@jandy1 lol I don't even use that charging pad that they're selling because it overheats my Roam and makes it not work for hours at a time until it cools back down. Idk if I am the only one with this problem, but yeah, I just use the charging cable. I have a Qi wireless pad from Samsung that I could break out of one of my drawers though...
Great sound for a over priced shitty speaker that crashes constantly. Sorry I bought it.
I got the amber blinking light and after an hour it stopped blinking, I guess the battery died... It is being charging for 2 hours and is not responding no light is showing whatsoever, any advice on this?
It happens to me very often, suddenly my Sonos Roam shows that red blinking light without any logical reason, I charge it and passing 2 or 3 days it reappears, so disastrous. How can I get it fixed?
I’m not sure. Anyone else see this same problem that could comment?
@@ApacheRanch This is the second unit I’ve got, it must be faulty, basically here the thing is that the battery drains pretty quickly. Everyone, buy the UE Wonderboom 2 in stead, I had it before and I’ve got fascinated, much better than the Sonos Roam in terms of Bluetooth connectivity, battery, audio and waterproof design
Even after keeping mine plugged in for several days (even weeks), the amber is still blinking - it’s not solid and hasn’t gone away. Do you think the product is defective or worth talking to customer service?
I would give them a call. Others have stated that they got a bad unit and customer service replaced.
The Roam requires very specific voltage/amps. None of my hard wired chargers work with it. Only wireless Qi does the trick for me.
You are not the only one who found this issue. I made a video to describe what you are encountering. It might help. th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
My amber light comes on when I plug it in but then goes off after a few seconds. I can't get my unit to come back on at all. I've had this problem before and have no idea how to get around it. If I plug it in at a later date, it will begin to charge normally. It's such junk compared to my ubl which works every single time.
Plugged mime overnight and still won't come on, any advice?
After 2 days of charging i still have an orange/red solid light. Please help.
Not sure. Unplug it and plug back in? Will it power up?
I have had the light on whenver I plug it into the back, so far it has been on and plugged in for more than a day.... I don't think you are correct with all the info in this video as mine definitely should be charged right now.. (have had it plugged into a 5W charger for more than a day now and never had any issues until now since launch)
I feel like I left it charging for hours. It starts orange when I plug it in and then no light. Any suggestions?
Unplug everything. Try power button. Probably will do nothing. Red light should be flashing. Plug in. Red light should stay on solid. Wait at least an hour. Red light should go out. White light should come on by itself near the logo. Let me know if that works for you.
@@ApacheRanch THANK YOU! I tried it that method for two days and it was still acting weird. Not turning on at all or just flashing all day (connected or not). Today it was flashing red all day (not plugged in) and before writing a message I said, "let me try one more time" and it finally worked!!! THANK YOU AGAIN!
I’m so happy it worked for you!!
Make sure to see my video about the power button or you will have this happen again when you don’t expect it. Good luck!
You are not the only one who found this issue. I made another video to address what you are seeing. It might help. th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
Mine was charging for 5 hours yesterday and it still wont turn on. Orange light is the only thing thats on
Nevermind, it works now, apparently just not charging with the nintendo switch cable, even tho that works for everything else💀🙏🏻
@Pain.- it might need a higher amperage (maybe 5amp) charging block vs the typical 2amp.
Mine has been charging for 2 days straight, and still slowly flashing orange
Someone else mentioned same problem. Try using a 10watt charger block (like the kind from an iPad) instead of the typical iPhone plug.
Mine just blinks red when charging, can’t find a solution.
I would put the power plug in/out and then leave it plugged in for a long time. See if it wakes up.
You most likely are using a power brick but it’s not sending the right amps/volts. If you have any sort of Qi wireless charger for your phone, that will work on the Roam.
You are not the only one who found this issue. I made another video to address what you are seeing. It might help. th-cam.com/video/yG4Z_22tNCA/w-d-xo.html
I plugged it in but it is still blinking
Sonos Roam on Amazon - amzn.to/335Vbfn
There is another problem that people are having now where the unit won't respond to anything. Only gets a solid orange light that won't go out when plugged into a cable. Wireless does nothing. Unit is dead.
I just unplugged after a day.... left it out unused for one day.... battery is dead. Wtf these are supposed to be top of the line
yeah, check the smart speaker feature to make sure it was not listening. See my other video about how to actually turn the thing all the way off also - it's not intuitive at all how to do it. Thanks for your comment.
Fancy computer stuff.
Great speaker when it’s working but so bloody confusing when it doesn’t and all you get is different coloured lights steady or flashing. What is so difficult about putting an on/off button, volume and Bluetooth buttons on it. Arrrrgh
didnt work
I really dislike this speaker the battery sucks! I'm a big sonos fan but this speaker is not performing to expectations. One example went to the beach battery life is suppose to be up to 10 hours this speaker started dieing after 4 hours thank goodness I had a portable battery. The sound quality is nice but not really happy customer.
I totally understand. Do you remember if you had the voice assistant turned on when you got the bad battery life?
Have orange flashing, plugged it in, and voila, still orange flashing, no change. So no thumbs up, as you offered no help
Let it sit plugged in for some time. See if it will take a charge. The flashing orange indicates that the battery is fully drained, and it needs to build a charge. I hope this helps.
junk
Yeah, it's frustrating. But mine is still working and now that I understand how to turn on/off/reset etc it's been workable. Thanks for your comment.
Thanks 😊
Hope it helped!!
thank you!
Glad it helped!!!
Thank you ❤️
Glad it helped!!!