Gary, you saved me so much time and cash with this video. Thank you! Just like you said, the valve that should be closed was open. I couldn't figure out why the softener wasn't softening the water. I got a quote for $350 to troubleshoot what was wrong. I'm so glad I saw your video before making the appointment. I wish you lived in California!
5 year old Kenmore water softener not lowering PH level. It is a lightly used softener in that water hardness setting is only on 5, only 2 live in the house and we are home only 9 months of the year. I cleaned venturi and screen. Cleaned brine float and screen. Removed all the pieces and everything was very clean already, including the screens. The softener recharge works and did a manual recharge 3 times in the past two days anyway. This is on a well with very good water, almost no iron, and just a little acidic ~6.2 ph at the well head. I have a calcite system before the water softener and a 30 micron filter prior to the calcite tank. Only thing left is to take the valve control apart? I read about Iron Out but no rust any where or anytime in the house, in the 30 micron filter, and water test showed very little iron.
My kenmore softner do not have suction of brine during regeneration, however if I simply put the bypass valve on and off, the suction starts immediately and the regeneration is completed properly, but I do have to do this every time. There are no water leaks in the bypass valve. Any clues on why I do not have suction without opening and closing the bypass valve?
Hi Gary, first time water softener owner. We just bought a used house and found the brine tank was low on salt. I added too much salt to my Clack (WS1?) and caused a salt clog. I cleaned the unit of black, hardened salt as you suggested, but processed water is no longer being softened. I believe it is because the media is not being regenerated. The brine tank level does not decrease during regen. I disconnected the brine well hose near the bypass valves and put suction to it such that brine can flow. Likewise pressure on the hose creates bubbles in the brine tank. The brine water level is several inches below the brine float safety valve. Do you have any wisdom to pass on?
I have learned everything I know about water softeners from you. I noticed the flow in the house drop off to a trickle over the past several days when two or more fixtures are on. I have a Waterboss proplus 380. I have a problem. I put my softener into regeneration and it ran and ran. Step 2 is supposed to be a high flow function. Mine was slowly flowing. I run my softener discharge into a deep sink. I saw amber colored resin beads in the flow. Never saw that before. Is my softener done? It is in bypass mode now.
Hi Gary! Your videos are helpful, I went to refill my softener at my usual 2 month interval and it was still full (usually it would be empty or almost empty). I was looking around and I have 2 clack control panel tanks and I have confirmed one has a blank screen. I have confirmed the outlet is good and it is getting 12 volts from the transformer. I’m pretty sure the board needs to be replaced, can that cause the salt to not be used up?
Hi Gary: Great info..... Can you help me with my Water Depot 2000 series water softener. It is setup to regenerate based on number of gallons of water used. It has stopped doing this since the last regen. It does not count down any more. It just sits there showing the max gallon number. I can force it to generate manually, but for some reason it is not metering the flow of water coming in. Is there a clogged meter valve somewhere? thnkx Ozzie
Wow, talk about perfect timing. I just published a video this morning that addresses that very concern here WATER SOFTENER Troubleshooting NO SOFT WATER 6 Easy steps th-cam.com/video/F07zF3lYJb4/w-d-xo.html. Check it out and let me know if you need more info.
@@water_estore Hi Gary: Your video is right on the money. I have the same water softener as you had on your video. I tested my water meter as described in your video. I spun the turbine many, many times but no indicators on the display to indicate it was detecting flow. Does this mean my meter is faulty? I also ran the tap for 5 minutes after I put everything back together, and watched the display.... it did not indicate softening
@@MrOzante yes, either the meter or the circuit board. We have the replacement meters here waterestore.ca/products/clack-ws1-meter-assembly-v3003?_pos=68&_sid=084d12893&_ss=r We offer free shipping.
@@water_estore Hi Dave: The circuit board and panel, and everything else seem to operate OK. I'll order the meter and see if that fixes the problem. Again.... you are a great help.
"If the regen doesn't start at all, or gets stuck part way through, that's your problem." A little elaboration on what to do next would have been useful.
Sure, if the regen doesn't start you either have no power, the motor has died or you need a new circuit board. If it gets stuck part way through you woulkd need to rebuild the valve as the piston is seized inside. Are you having these concerns?
Hi Gary, I learned a lot in the last 24 hours from your videos. I'm having issues with my water softer. I noticed that my salt level remained the same after many months. I emptied my brine tank and rinsed all the parts. With the brine tank empty I ran the regen cycle and noticed there is no water going to the brine tank (10min process). Seems like the cycle where it acts like a vacuum is working fine. What could be wrong?
It could be a problem with the settings or something is clogged. I would check those first and if that doesn't help check out this video th-cam.com/video/Lr3jyGiJdC0/w-d-xo.html
Hi I own a water boss 380 Pro and the brine tank fills up with water after it regenerates and it does not use any salt I have tried everything I’ve even checked out a lot of the videos I replace the injector there’s nothing plugged as far as hoses go the salt level is way down now any ideas on how this can work I just been working it in bypass mode so it don’t keep filling up with water. I am also replace the injector so that it’s brand new
Your videos are great, but I think they leave out important details. Like what does an injector do? I looked at mine and as you said, it's a tiny hole. How can a component with a tiny hole do anything. There is gallons of water going through the WC. How can a very small passage be critical?
It acts like a venturi in a carbuerator creating suction so it can draw the brine from the brine tank. Thsi video will help th-cam.com/video/i9pI76dk4Zs/w-d-xo.html
I just put a new salt water softener with a well system and no water is coming in to the house. Check electricity to the pump is good as the pressure switch change. What can it be?
Hello sir i have an older water softnee its a mark 812 culligan. Came with the house.. was unplugged.. i plugged it back in and hit the bypass valve back off. And then set the timer and then hit the manual recharge. I noticed its sending water in the drain.. but it isnt sucking salt through the brine t7be.. i checked the tube for clogs.. no clog. I undid the little valve the small tube goes into... no clog.. when i turn the regen cog it does shoot water oit into the brine tank. But it isnt sucking brine.. i figired maybe too much water in the brine tank but no the float is above the water.
@@water_estore i got it working. I took the culligan 812 apart. Two o rings were bad.. parts inside encrusted eith sand/sediment. From prior owners and originsl owners not having house filters for the dirty well water. New o rings.. cleaning. It now sucks the brine up. I decided to empty the brine tank though and wash it out outside. The last like 30 inchs of salt was hard as a rock.. and brown/yellow with sand in it. And the tank itself under the salt screen had mud and sand in it. New salt.. Set the gears for the regen cycle and days etc.. and works. I deicded to set it to regen daily and to use 20 lbs of salt brine.. So maximum settings.. This way that resin gets cleaned and recharged good. Then ill probly regeb every other day and drop it to like 10 lbs.. took 4 days to clear the sediment from the softner resin tanm etc but its clear now.. and i have soft water.. i feel that slimey sensation with soap and water. Surpsied the resin is still good after 25 years.. but i guess the thing did sit unplugged for like 12 years. Anyway works great now. Will this softner help with the unxidized iron my sediment filters dont pick up ? Or do i still need some air infused iron filters to oxidize the iron And fyi 8 months ago i did install 4 29 inch big blue house filters.. to stop that orange iron water and sand. So that softner wont be getting dirty again. I just dont like where they installed the pressure tank.. didnt leave me room to install the filters before the preasure tank.. so that tank is still exposed to raw well water. Maybe i can do some 180 degree loops with the pex tubing and go well.. filters.. then pressure tank. Then softners etc
I have a GE water softener I cleaned the venturi valve and gaskets, the drain line is fine and so is the line from the venturi to the float. The screen in the float assembly is clean too. But my water level is still high and my water is still hard. Idk what to do.
Have you checked out this video? th-cam.com/video/ZdA0aI1q22w/w-d-xo.html If that doesn't help it's time for a new water softener waterestore.ca/products/hum-deluxe-water-softener-30-000-grain
I would check this video to see if that seems correct th-cam.com/video/wPh_l56OWOM/w-d-xo.html If not the valve maybe getting stuck in a cycle and would need to be rebuilt.
My softener is not flashing as "softening" when the water is running. It also is not counting down the gallons, and the water flow shows as 0.0 on the panel. However, it seems like the softener is nonetheless working. This makes me think the meter is not working. Is there a replacement part for that? How to test the meter before buying a replacement? Sterling IM-30-1 softener.
Gary: would you recommend a salt free softening system over a salt based treatment system? They claim that it doesn't soften water, but it converts calcium into a crystal that won't cling to pipes or appliances, etc. But i wonder if it is bad to drink water treated in this manner... Any comments would be helpful!
I don't like them mostly because no one can prove they actually work. With a traditional water softener we test the water before and after to prove that it works.
My water softener only works when I move the switch. If I don’t move the switch it stays on in service. Only way to get water is moving it manually. Any recommendations?
@@water_estore thank you. It still under warranty but the company I bought it off went bankrupt and now no one wants to help me out. I notice during the morning I get good amount of water but at night we have to either bypass or move the switch manually. The only thing they said over the phone was that I need a New 1.5 cubic ft carbon and resant tank
And i forgot to mention, my current system is the Morton Salt Saver system and it is 17 years old, i failed to put salt into it for about 2 years, then i added salt one day and now about 2 months after that, my house water pressure has decreased significantly, shower stops when someone flushes, etc. I threw the 3 valves 90 degrees so as to bypass the water softener and the water pressure is back to normal. I want to just replace it but not sure if salt free is the best way to go... They run $1300, but the salt based ones are around $500, is the extra money worth not having to add salt and are they making safe drinking water?
I have never seen a salt free "water softener" that actually softens water consistently. They typically just minimize staining, not soften water. I wouldn't recommend one at any price.
My water is way too slippery. its almost oily (that is after I did find a bypass valve that was closed and I opened it). can the softener be adjusted ? also i had noticed that the TDS read of the soft water are much higher compared to the raw well water. is that normal?
Sean I would check your settings. If your raw water has a hardness of 10 but your softener is set too high (like 20) you will experience that slipperiness.
@@water_estore Thanks Gary. Ill check my setting. it's good to know I can adjust it. btw how do you determine the setting level? what is, for example, 10 means? I take a TDS read but how do I translate it into the softener level?
Gary the Water Guy We got it to work finally but our water is still green why would that be and for the past 3 months we are super itchy after showering, what is causing this? Hubby ordered a water test kit from amazon.
Gary the Water Guy Gary the Water Guy Hmm I’m. So you think months of the salt softner not working could be making us itchy, this has been going in since March.
Gary the Water Guy we bought one on amazon, tested today and it said copper was too high and water was too hard, PH was ok a little low. How do we fix the copper problem?
I have a Culligan Platinum Softener that is not drawing water... repair man said they don't carry plunger parts and I need a NEW system... any ideas?? can't afford a new system
You can clean the injector, or actuator as Culligan calls them. Find a manual on line for your model water softener and check out the procedure from there.
How do you know if someone flipped the bypass, where is that? And what if it's one of the ones that isn't powered, other than by the water moving through it, so you don't have all the electronic gadgetry?
This video explains where they are located and how they work th-cam.com/video/2EcQrrlxMqo/w-d-xo.html I was at a house yesterday that when someone replaced their hot water tank the bypass was left open and as a result they had no soft water.
I am having problems where we use the water in the hot water tank and then we lose pressure and takes about 2 mins to refill and get pressure back. During that process the impression filter starts a filtering process and after it finishes we get the pressure back. But as soon as we use the water this cycle begins again. We do not have a reserve tank. Please help
it sounds like this concern is only in the hot water, is that correct? If so you have some blockage in your hot water tank. you can try draining it to remove the blockage but if that doesn't help you will need to replace the tank.
@@water_estore we thought that at first but when we were having the sink on and try to flush the toilet it happens and takes a while for the water to fill back up in the toilet.
@@KCLEAREST did you try bypassing the water softener to see if it does the same with it bypassed? Here is a video to show you how to bypass if you are not sure th-cam.com/video/q0kRRS6C20Q/w-d-xo.html
what if everything else is fine and the softener barely uses any salt? checked nozzle, filter/screen, confirmed float valve assembly is working correctly, no salt bridge, confirmed brine tank line flows freely into softener when water is pulled from it, regen cycle starts and finishes fine but still getting mineral build up/stains in sinks, toilets, faucets, showers, etc
@@water_estore heh, are you psychic Gary? my system actually has 2 3-way bypasses. Hard water first goes into a Culligan Medallist "water conditioner" (never heard of such a thing, looks like a softener minus brine tank), it then flows into a 5600XT softener - both have a 3 way bypass but I did make sure the bypass is closed on both when I initially tried troubleshooting the problem 3 months ago. The settings on the 5600XT appear to be correct it regens every 7 days if we are not home or at 2am as the water gets used up. Hardness setting is quite high because our city water here is in the 20-24gpg range. The Culligan Medallist is set to regen at 12am.
@@water_estore thanks again for pointing me in the right direction. I actually watched it during the BD, brine draw cycle and it appears to not draw any brine and safety float is activated or in up position. I have a fluid pump and removed enough brine until the level was below the safety float during the BD cycle - for some reason instead of drawing brine it slowly put water back in during BD and it activated the float again. So now I'm guessing its something within the control valve...
My softener has been working great all summer and now it seems to be causing problems. Leaving my family’s hair greasy and sticky. I haven’t changed anything!
Thanks for all the tips Gary from Ontario your videos are helpful
Glad to hear you like the videos. Please share with friends and family.
Gary, you saved me so much time and cash with this video. Thank you! Just like you said, the valve that should be closed was open. I couldn't figure out why the softener wasn't softening the water. I got a quote for $350 to troubleshoot what was wrong. I'm so glad I saw your video before making the appointment. I wish you lived in California!
Glad it helped Please share video with friends and family!
5 year old Kenmore water softener not lowering PH level. It is a lightly used softener in that water hardness setting is only on 5, only 2 live in the house and we are home only 9 months of the year. I cleaned venturi and screen. Cleaned brine float and screen. Removed all the pieces and everything was very clean already, including the screens. The softener recharge works and did a manual recharge 3 times in the past two days anyway. This is on a well with very good water, almost no iron, and just a little acidic ~6.2 ph at the well head. I have a calcite system before the water softener and a 30 micron filter prior to the calcite tank. Only thing left is to take the valve control apart? I read about Iron Out but no rust any where or anytime in the house, in the 30 micron filter, and water test showed very little iron.
A water softener will not lower pH, only hardness and iron.
My kenmore softner do not have suction of brine during regeneration, however if I simply put the bypass valve on and off, the suction starts immediately and the regeneration is completed properly, but I do have to do this every time. There are no water leaks in the bypass valve. Any clues on why I do not have suction without opening and closing the bypass valve?
Weird. Sorry but I don't know.
Hi Gary, first time water softener owner. We just bought a used house and found the brine tank was low on salt. I added too much salt to my Clack (WS1?) and caused a salt clog. I cleaned the unit of black, hardened salt as you suggested, but processed water is no longer being softened. I believe it is because the media is not being regenerated. The brine tank level does not decrease during regen. I disconnected the brine well hose near the bypass valves and put suction to it such that brine can flow. Likewise pressure on the hose creates bubbles in the brine tank. The brine water level is several inches below the brine float safety valve. Do you have any wisdom to pass on?
I would check out the advice in this video th-cam.com/video/Lr3jyGiJdC0/w-d-xo.html
I have learned everything I know about water softeners from you. I noticed the flow in the house drop off to a trickle over the past several days when two or more fixtures are on. I have a Waterboss proplus 380. I have a problem. I put my softener into regeneration and it ran and ran. Step 2 is supposed to be a high flow function. Mine was slowly flowing. I run my softener discharge into a deep sink. I saw amber colored resin beads in the flow. Never saw that before. Is my softener done? It is in bypass mode now.
Yes, the media beads have started to break down likely from the chlorine if you are on a chlorinated municipal water supply.
Thank you
Very helpful
Glad you think so! Please share video with friends and family!
Wich one is best filter for hydroponic gardening ???
It depends what you want to remove from your water and your waters chemistry.
Thank you Your video was very helpful
Glad it was helpful! Please share with friends and family.
Thank you so much. That was very helpful!
Glad it was helpful! Please share with friends and family
Hi Gary! My unit is getting power. However, my screen is not on. Any suggestions?
Yes, you need a new circuit board, we have them here waterestore.com/search?pf_t_system_type=System+Type_Water+Softener&q=clack+circuit
You saved me $1700 today, Gary!
Glad to hear! Please share with friends and family.
Does waterboss go through AO Smith for warranty now? Dealt with AO Smith on my last one and was not happy.
I don’t think so, did you call 18004378993?
Hi Gary! Your videos are helpful, I went to refill my softener at my usual 2 month interval and it was still full (usually it would be empty or almost empty). I was looking around and I have 2 clack control panel tanks and I have confirmed one has a blank screen. I have confirmed the outlet is good and it is getting 12 volts from the transformer. I’m pretty sure the board needs to be replaced, can that cause the salt to not be used up?
Yes, 100%. There is not brain to tell the body what to do. We have them here waterestore.ca/search?type=product&q=clack*%20circuit*
Hi Gary: Great info..... Can you help me with my Water Depot 2000 series water softener. It is setup to regenerate based on number of gallons of water used. It has stopped doing this since the last regen. It does not count down any more. It just sits there showing the max gallon number. I can force it to generate manually, but for some reason it is not metering the flow of water coming in. Is there a clogged meter valve somewhere?
thnkx Ozzie
Wow, talk about perfect timing. I just published a video this morning that addresses that very concern here WATER SOFTENER Troubleshooting NO SOFT WATER 6 Easy steps th-cam.com/video/F07zF3lYJb4/w-d-xo.html. Check it out and let me know if you need more info.
@@water_estore Hi Gary: Your video is right on the money. I have the same water softener as you had on your video. I tested my water meter as described in your video. I spun the turbine many, many times but no indicators on the display to indicate it was detecting flow.
Does this mean my meter is faulty?
I also ran the tap for 5 minutes after I put everything back together, and watched the display.... it did not indicate softening
@@MrOzante yes, either the meter or the circuit board. We have the replacement meters here waterestore.ca/products/clack-ws1-meter-assembly-v3003?_pos=68&_sid=084d12893&_ss=r We offer free shipping.
@@water_estore Hi Dave: The circuit board and panel, and everything else seem to operate OK. I'll order the meter and see if that fixes the problem. Again.... you are a great help.
"If the regen doesn't start at all, or gets stuck part way through, that's your problem." A little elaboration on what to do next would have been useful.
Sure, if the regen doesn't start you either have no power, the motor has died or you need a new circuit board. If it gets stuck part way through you woulkd need to rebuild the valve as the piston is seized inside. Are you having these concerns?
Hi Gary, I learned a lot in the last 24 hours from your videos. I'm having issues with my water softer. I noticed that my salt level remained the same after many months. I emptied my brine tank and rinsed all the parts. With the brine tank empty I ran the regen cycle and noticed there is no water going to the brine tank (10min process). Seems like the cycle where it acts like a vacuum is working fine. What could be wrong?
It could be a problem with the settings or something is clogged. I would check those first and if that doesn't help check out this video th-cam.com/video/Lr3jyGiJdC0/w-d-xo.html
Hi I own a water boss 380 Pro and the brine tank fills up with water after it regenerates and it does not use any salt I have tried everything I’ve even checked out a lot of the videos I replace the injector there’s nothing plugged as far as hoses go the salt level is way down now any ideas on how this can work I just been working it in bypass mode so it don’t keep filling up with water. I am also replace the injector so that it’s brand new
Sorry to hear, did you try the advice from this video? th-cam.com/video/ZdA0aI1q22w/w-d-xo.html
Your videos are great, but I think they leave out important details. Like what does an injector do? I looked at mine and as you said, it's a tiny hole. How can a component with a tiny hole do anything. There is gallons of water going through the WC. How can a very small passage be critical?
It acts like a venturi in a carbuerator creating suction so it can draw the brine from the brine tank. Thsi video will help th-cam.com/video/i9pI76dk4Zs/w-d-xo.html
I just put a new salt water softener with a well system and no water is coming in to the house. Check electricity to the pump is good as the pressure switch change. What can it be?
You must have left a valve closed somewhere during the installation. Water flows right through a water softener.
Hello sir i have an older water softnee its a mark 812 culligan. Came with the house.. was unplugged.. i plugged it back in and hit the bypass valve back off. And then set the timer and then hit the manual recharge. I noticed its sending water in the drain.. but it isnt sucking salt through the brine t7be.. i checked the tube for clogs.. no clog.
I undid the little valve the small tube goes into... no clog.. when i turn the regen cog it does shoot water oit into the brine tank. But it isnt sucking brine.. i figired maybe too much water in the brine tank but no the float is above the water.
I would check out my troubleshooting video here th-cam.com/video/Lr3jyGiJdC0/w-d-xo.html
@@water_estore i got it working. I took the culligan 812 apart. Two o rings were bad.. parts inside encrusted eith sand/sediment. From prior owners and originsl owners not having house filters for the dirty well water.
New o rings.. cleaning. It now sucks the brine up. I decided to empty the brine tank though and wash it out outside. The last like 30 inchs of salt was hard as a rock.. and brown/yellow with sand in it. And the tank itself under the salt screen had mud and sand in it.
New salt.. Set the gears for the regen cycle and days etc.. and works. I deicded to set it to regen daily and to use 20 lbs of salt brine.. So maximum settings.. This way that resin gets cleaned and recharged good. Then ill probly regeb every other day and drop it to like 10 lbs.. took 4 days to clear the sediment from the softner resin tanm etc but its clear now.. and i have soft water.. i feel that slimey sensation with soap and water.
Surpsied the resin is still good after 25 years.. but i guess the thing did sit unplugged for like 12 years.
Anyway works great now. Will this softner help with the unxidized iron my sediment filters dont pick up ? Or do i still need some air infused iron filters to oxidize the iron
And fyi 8 months ago i did install 4 29 inch big blue house filters.. to stop that orange iron water and sand. So that softner wont be getting dirty again.
I just dont like where they installed the pressure tank.. didnt leave me room to install the filters before the preasure tank.. so that tank is still exposed to raw well water. Maybe i can do some 180 degree loops with the pex tubing and go well.. filters.. then pressure tank. Then softners etc
I have a GE water softener I cleaned the venturi valve and gaskets, the drain line is fine and so is the line from the venturi to the float. The screen in the float assembly is clean too. But my water level is still high and my water is still hard. Idk what to do.
Have you checked out this video? th-cam.com/video/ZdA0aI1q22w/w-d-xo.html If that doesn't help it's time for a new water softener waterestore.ca/products/hum-deluxe-water-softener-30-000-grain
Hi sir. ,,,The resin it's safety for applying for sea water salt
Yes, it is
We installed Morton softener and when I press regenerate now or recharge now it start working then it stops. What is cousin that. ?
I would check this video to see if that seems correct th-cam.com/video/wPh_l56OWOM/w-d-xo.html If not the valve maybe getting stuck in a cycle and would need to be rebuilt.
My softener is not flashing as "softening" when the water is running. It also is not counting down the gallons, and the water flow shows as 0.0 on the panel. However, it seems like the softener is nonetheless working. This makes me think the meter is not working. Is there a replacement part for that? How to test the meter before buying a replacement? Sterling IM-30-1 softener.
Did you check out the info in this video? th-cam.com/video/F07zF3lYJb4/w-d-xo.html
My water softener normally has water in it but now it doesn't. Should I just fill it with water?
You can but there must be a reason why there is no water in it now. Power failure?
@@water_estore I figured it out. I am a moron haha. I had too Low of salt. Once I added salt and filled it with water, everything works now
Gary: would you recommend a salt free softening system over a salt based treatment system? They claim that it doesn't soften water, but it converts calcium into a crystal that won't cling to pipes or appliances, etc. But i wonder if it is bad to drink water treated in this manner... Any comments would be helpful!
I don't like them mostly because no one can prove they actually work. With a traditional water softener we test the water before and after to prove that it works.
My water softener only works when I move the switch. If I don’t move the switch it stays on in service. Only way to get water is moving it manually. Any recommendations?
Sounds like the meter has stopped working.
@@water_estore thank you. It still under warranty but the company I bought it off went bankrupt and now no one wants to help me out. I notice during the morning I get good amount of water but at night we have to either bypass or move the switch manually. The only thing they said over the phone was that I need a New 1.5 cubic ft carbon and resant tank
And i forgot to mention, my current system is the Morton Salt Saver system and it is 17 years old, i failed to put salt into it for about 2 years, then i added salt one day and now about 2 months after that, my house water pressure has decreased significantly, shower stops when someone flushes, etc. I threw the 3 valves 90 degrees so as to bypass the water softener and the water pressure is back to normal. I want to just replace it but not sure if salt free is the best way to go... They run $1300, but the salt based ones are around $500, is the extra money worth not having to add salt and are they making safe drinking water?
I have never seen a salt free "water softener" that actually softens water consistently. They typically just minimize staining, not soften water. I wouldn't recommend one at any price.
My water is way too slippery. its almost oily (that is after I did find a bypass valve that was closed and I opened it). can the softener be adjusted ? also i had noticed that the TDS read of the soft water are much higher compared to the raw well water. is that normal?
Sean I would check your settings. If your raw water has a hardness of 10 but your softener is set too high (like 20) you will experience that slipperiness.
@@water_estore Thanks Gary. Ill check my setting. it's good to know I can adjust it. btw how do you determine the setting level? what is, for example, 10 means? I take a TDS read but how do I translate it into the softener level?
I’m trying to manually regen soft water tank but nothing is happening? Help?
Different brands of water softeners differ on how to start the regeneration. Did you check the procedure in the manual?
Gary the Water Guy We got it to work finally but our water is still green why would that be and for the past 3 months we are super itchy after showering, what is causing this? Hubby ordered a water test kit from amazon.
@@Myeverydaywifelife might be some algae or tannins. I would have full laboratory test done to find out.
Gary the Water Guy Gary the Water Guy Hmm I’m. So you think months of the salt softner not working could be making us itchy, this has been going in since March.
Gary the Water Guy we bought one on amazon, tested today and it said copper was too high and water was too hard, PH was ok a little low. How do we fix the copper problem?
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You can email us at info@waterestore.com
What if I get something that says error motor stalled
Then something has blocked the pistonn from moving.
I have a Culligan Platinum Softener that is not drawing water... repair man said they don't carry plunger parts and I need a NEW system... any ideas?? can't afford a new system
You can clean the injector, or actuator as Culligan calls them. Find a manual on line for your model water softener and check out the procedure from there.
How do you know if someone flipped the bypass, where is that? And what if it's one of the ones that isn't powered, other than by the water moving through it, so you don't have all the electronic gadgetry?
This video explains where they are located and how they work th-cam.com/video/2EcQrrlxMqo/w-d-xo.html I was at a house yesterday that when someone replaced their hot water tank the bypass was left open and as a result they had no soft water.
Do you fix water I palm bay fl
Sorry but we don't do service in your area.
I am having problems where we use the water in the hot water tank and then we lose pressure and takes about 2 mins to refill and get pressure back. During that process the impression filter starts a filtering process and after it finishes we get the pressure back. But as soon as we use the water this cycle begins again. We do not have a reserve tank. Please help
it sounds like this concern is only in the hot water, is that correct? If so you have some blockage in your hot water tank. you can try draining it to remove the blockage but if that doesn't help you will need to replace the tank.
@@water_estore we thought that at first but when we were having the sink on and try to flush the toilet it happens and takes a while for the water to fill back up in the toilet.
@@KCLEAREST did you try bypassing the water softener to see if it does the same with it bypassed? Here is a video to show you how to bypass if you are not sure th-cam.com/video/q0kRRS6C20Q/w-d-xo.html
what if everything else is fine and the softener barely uses any salt? checked nozzle, filter/screen, confirmed float valve assembly is working correctly, no salt bridge, confirmed brine tank line flows freely into softener when water is pulled from it, regen cycle starts and finishes fine but still getting mineral build up/stains in sinks, toilets, faucets, showers, etc
Have your raw water tested for hardness, make sure the settings are correct and check this out th-cam.com/video/2EcQrrlxMqo/w-d-xo.html
@@water_estore heh, are you psychic Gary? my system actually has 2 3-way bypasses. Hard water first goes into a Culligan Medallist "water conditioner" (never heard of such a thing, looks like a softener minus brine tank), it then flows into a 5600XT softener - both have a 3 way bypass but I did make sure the bypass is closed on both when I initially tried troubleshooting the problem 3 months ago. The settings on the 5600XT appear to be correct it regens every 7 days if we are not home or at 2am as the water gets used up. Hardness setting is quite high because our city water here is in the 20-24gpg range. The Culligan Medallist is set to regen at 12am.
@@MMK86 check that the bulb on the float may be set too low and stopping the correct amount of water from entering the brine tank.
@@water_estore thanks again for pointing me in the right direction. I actually watched it during the BD, brine draw cycle and it appears to not draw any brine and safety float is activated or in up position. I have a fluid pump and removed enough brine until the level was below the safety float during the BD cycle - for some reason instead of drawing brine it slowly put water back in during BD and it activated the float again.
So now I'm guessing its something within the control valve...
@@MMK86 yes, check the seals and piston. I would also make sure the injector is clear.
My softener has been working great all summer and now it seems to be causing problems. Leaving my family’s hair greasy and sticky. I haven’t changed anything!
A clogged drain line would cause those symptoms
@@water_estore I’ll look into it. Water is still draining from the drain line into my utility sink though.
I'm having issues with my float in the softner tank
What kind of issues?
@@water_estore float gets stuck ...so water level is diff can my brine tank need to be cleaned?
Sterling water softener screen says Regen today, what do I do
Not a thing! It's just telling you that it's going to Regenerate today.
ohmygoodness: "well-meaning brother-in-law" is exactly my problem!
Yup!! Happens all the time.
The class is a good unit stay away from the water boss
Did you have trouble with a WaterBoss?
No more Fleck!
I too am not a fan of Flack water filtration valves.
Ok after listening to all of the blah blah blah I want to know how to fix no draw of the brine.
Make sure the injector is clean, make sure the drain line is not clogged, make sure the softener media isn't clogged.
Well that was zero help. Many other reasons as to why it won't work
There is only so much that a video can do to help, but we have other videos like this one. th-cam.com/users/liveLr3jyGiJdC0?si=tZUJK7Apz7StDUZn
Bla bla bla all you want to do is promote your business, waste of time !
I am promoting my business but there definitely are some great water softener troubleshooting tips here too!
You never gave 5 reason.
The video is about 5 easy steps to troubleshoot.
YOU did NOT fix anything w t f
What were you hoping to learn to fix on your water softener from this video?
@@water_estore 2.40 that's your problem . What is THE Problem ?
Gary's quick and easy run through is valid, I don't know if you lack comprehension skills or had a few too many there bud
Absolutely useless!
Really? I'm surprised since this video has received over 700 likes so far.