Yes there is an option to permanently delete. This feature was added to ensure companies are compliant with GDPR. Head to the recycle bin > Prospects > Select the prospects you want to permanently delete > Select 'Permanently Delete' in the action dropdown > Go
@@marcloudconsulting Thank you for the reply. For some reason, I only have the option to Undelete the Prospects in the Recycle Bin. I guess the feature is for someone with higher roles. Will check again with my admin. Thanks again!
@@wadafik you are absolutely correct, you need to be an Account Engagement (Pardot) admin to action this! help.salesforce.com/s/articleView?id=sf.pardot_admin_prospects_permanently_delete.htm&type=5
Just to confirm, there's no option to permanently delete right?
Yes there is an option to permanently delete. This feature was added to ensure companies are compliant with GDPR.
Head to the recycle bin > Prospects > Select the prospects you want to permanently delete > Select 'Permanently Delete' in the action dropdown > Go
@@marcloudconsulting Thank you for the reply. For some reason, I only have the option to Undelete the Prospects in the Recycle Bin. I guess the feature is for someone with higher roles. Will check again with my admin. Thanks again!
@@wadafik you are absolutely correct, you need to be an Account Engagement (Pardot) admin to action this! help.salesforce.com/s/articleView?id=sf.pardot_admin_prospects_permanently_delete.htm&type=5