The Mansions at Stone Hill - Apartments in Pflugerville, TX

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  • เผยแพร่เมื่อ 2 ธ.ค. 2024

ความคิดเห็น • 2

  • @jimmy5596
    @jimmy5596 4 ปีที่แล้ว

    Is This Century Stone Hill North

  • @sophiemarco8435
    @sophiemarco8435 7 ปีที่แล้ว +1

    Hello to whom it may concern,
    Today on 9 July 2017 I came to the apartment and was asking to go and look at it very quickly before we did the whole exchange as I have not seen the inside of the apartment and it was said to me no no you're going there right now with you keys etc, and I said no I'd like to look at it and I was again told will NO, you're going after with your keys and everything when we're done I said no .
    I would just like to tour it quickly and come back to do the rest. I was given a big sigh and an attitude from the girl Natile. She clearly was upset to show me the apartment. I explained I'm not trying to be difficult I would just like to see inside where I'll be living a full year.
    Once we reached apartment a dog from the downstairs unit was uncontrollably barking non stop, as we came up the stairs I noticed a whole bunch of scratches and smudges on the hardwood floor as I briefly and quickly looked around the dog continue to bark very loudly the entire time I was there, I heard him bark while I was in bedroom even with the fan going in the bathroom. I was about 25 minutes. The barking never stoped and is a big problem for my health and sanity. I know through experience. I then noticed some black spots the size of my fist on the walls the kitchen wall, also the wall to exit the porch and apparently the manager saw some in the bedroom . there is a few chips out of the wall as well and there were some small scratches which looked as if it was dog scratches in the middle of the living area which were quite deep the scratches on the floor maybe wear and tear but the painting on the wall I was told that it must've dried wrong. Leah the manager there said she did the walk through.
    I would assume that if paint dries black that there is a good possibility that there's mold underneath there's no reason why paint should be dry black in three or four areas along the wall so something seems strange. about that.
    The upsetting and nerve-racking barking dog downstairs I'm hoping isn't going to be a problem every day for me having a service dog myself which only barks if alerting me of a medical reason gives extra anxiety and stress to my life but also does not allow me to do my work on phone or computer I felt terrible for that dog it was in such distress barking and I feel that this would happen every time the owner leaves the apartment.
    I then spoke to Leah the manager and discussed my concern about it not being move-in ready with having to do paint the following day on Monday or Tuesday I'm sensitive to chemicals and I have a little dog with a little liver I don't think it's move-in ready when there's going to be paint fumes within the home if it was missed during the walk-through then whoever did that walk-through should take responsibility that it was their error they missed it but I've been getting yelled that and disrespected in such an awful way my stomach I feel like I want to throw up because they're treating me so badly and this isn't even my fault I just drove 13 hours to move into an apartment and now my whole day was ruined talking about this stuff and painting I didn't even have a chance to go to the furniture store to bring stuff to the home.
    This is not how j would expect to start a new relationship with whom I will see everyday.
    I don't appreciate being lied to when they did my credit incorrectly and told me I had bad credit, I did call the owner and corporate to report that.
    I don't appreciate being hung up on as the girls did a few times.
    I don't appreciate telling me ha your lease is signed and it's move in ready your stuck with it , figure it out. When the apartment clearly needs to b painted.
    I also don't appreciate being told I'm yelling when I am calmly just discussing the facts saying the truth which clearly they did not want to accept.
    I was also told that well I don't like you so my manager said you can't not move in and just find another place we can agree to let you out of lease. Then have all these issues arise.
    This is my livelihood and I have planned and am planing a life not just an order at a restaurant.
    I am now in a hotel, due only to the fact that they have to pain inside tomorw or when ever they desire.
    I have a car full of items that should not be in car or heat and am traveling with my dog. It is not easy to do this.
    I had account from the electrify ready after I spoke to them early afternoon, but when seeing the reaction to the apt not being move in ready I held off and said I would call her back. They have my account ready but it is unfair to me to be paying while Maitnence is fixing paint on walls and who knows what else.